Virgin Media Outage Report in Arundel, West Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Arundel, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Arundel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Arundel, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Worthing.
| City | Problem Type | Report Time |
|---|---|---|
 Worthing |
TV | |
| Worthing |
Wi-fi | |
| Worthing |
TV | |
| Worthing |
TV | |
| Worthing |
Total Blackout | |
| Worthing |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Arundel, England
Latest outage, problems and issue reports in Arundel and nearby locations:
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Tom
(@Tom38971529) reported
from
Bognor Regis, England
@virginmedia Been told of an installation date of the 20th July. Now have to wait until the 13th August for construction work to be done. No idea when I'll be getting any service from you guys losing all Internet and TV as from Monday from my current provider
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Patrick Woodward
(@pwvoiceovers) reported
from
Worthing, England
@virginmedia You asked me to contact you to fix an issue but there are no options to do so. Phone number, when I found it, just led to a bot. Poor service.
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Sami Channon
(@sami_chanchan) reported
from
Worthing, England
@virginmedia @Ofcom @TradeStandards just called to try & cancel my plan as I have just been evicted. you don’t supply my new flat but want to charge me £250, your agent was so rude and refused to transfer me to a manager. Thanks for making a hard time worse!
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Simon Rusbridge
(@SimonRusbridge) reported
from
Worthing, England
@virginmedia tv and WiFi down in BN14?
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Angel sirius
(@Angelsirius1) reported
from
Worthing, England
@virginmedia hi my box has code c233, i call only spoke to a computer which said it was sending a signal to mu box 30 mins later still no action.
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Angel sirius
(@Angelsirius1) reported
from
Worthing, England
@virginmedia Hi, i am having some issues with the youtube app, i spoke to youtube they said to try uninstalling reinstalling the app, something i am unable to do as you provide this. It will just not load a video or whilst a playlist is playing it goes black.
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Lee Garrett
(@mrgarrett100) reported
from
Worthing, England
@virginmedia you guys are truly the worst... move the service to you with 6 weeks notice and you don't have it ready - suggesting we wait 16 days until you're ready with no service as we've cut the other provider?????
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Charlie Charlton 💙
(@hackneycharlie) reported
from
Bognor Regis, England
@virginmedia I have spoken, on the phone, and web chat, for over an hour, repeating & repeating that I want to close my contract, getting put on hold, pushed around staff, and eventual hang ups. I've never experienced a worse service. Sky were polite & excellent, in comparison.
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Dave Tulley
(@Tulley122) reported
from
Worthing, England
@virginmedia tv not working any help
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Sami Channon
(@sami_chanchan) reported
from
Worthing, England
@virginmedia @virginmedia I physically can’t take my service with me because you don’t supply the area & I cant keep it where I am as I am being kicked out of my home, I am not choosing to leave virgin you just can’t provide me a service.
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Matt
(@mattiem1976) reported
from
Sompting, England
@virginmedia getting 17gb download speed on 100gb service ??? Surely this isn't correct I should of stated with sky
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Tom
(@Tom38971529) reported
from
Bognor Regis, England
@virginmedia @richardbranson thanks for moving my install date been promised so many things and keep going back. Debating whether or not to stay. Promise after promise terrible service
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Churchlard
(@churchlard) reported
from
Sompting, England
@virginmedia @52marathonman Now have to wait until 19th July, absolute rubbish, apparently they had no contact details for me, yet had sent me 17 emails and a similar number of texts! Appalling service, so much for being new business!
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Charlie Charlton 💙
(@hackneycharlie) reported
from
Bognor Regis, England
@virginmedia It'll be quicker to write the letter. Also, I'll move the families mobile contracts while I'm at it, because I wouldn't want to continue to be associated with @virginmedia or any associated company. I knew w the law has been slow to catch up with the digital age, but this!
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Churchlard
(@churchlard) reported
from
Sompting, England
@virginmedia @52marathonman They are useless, had an installation due on Wednesday of this week, they emailed me Wednesday morning to say they couldn’t instal as they had been unable to gain access on Monday. Never did they mention needing access on Monday, and I was home all day and no one rang bell!!
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Simon Rusbridge
(@SimonRusbridge) reported
from
Worthing, England
@virginmedia Any idea when issues in BN14 will be fixed?
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Sami Channon
(@sami_chanchan) reported
from
Worthing, England
@virginmedia That’s fine you’ve been much more helpful than the contact centre he was so rude!
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Sara
(@sara_saehasti) reported
from
Worthing, England
@virginmedia please can I have the UK customer services number as gathering inconsistent information from the general call centre and I am losing faith
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Charlie Charlton 💙
(@hackneycharlie) reported
from
Bognor Regis, England
Is there a worse customers services department, than @virginmedia ? Over an hour on phone, and online chat, trying to cancel my broadband, as I'm moving house. Pushed from pillar to post. No idea of I've cancelled, as both were hung up. There should be better laws on this!
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Tom
(@Tom38971529) reported
from
Bognor Regis, England
@virginmedia Well I need it sorted by Monday otherwise I'll cancel and I'll advice other people not to use virgin
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ccara
(@ccara) reported
@virginmedia Well considering I can't get access to there I've no idea. Last straw in reality, replacement box is a dud, I had to buy a €30 adaptor to get it to work on tv. Quality is appalling. No word from anyone when I sent in a complaint
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Jamie Goffin
(@itsmetherealJG) reported
@mrtfosters @virginmedia Yeah this is what I heard but took a chance anyway. It’s even worse on the phone than the help from this link above! BT have been a lot more helpful and friendly and have shown genuine empathy for the customer!
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Topic Thunder
(@Welly1906) reported
@virginmedia Yet Virgin knows it’s not a good service which can get a lot worse some days hence why they have called it an outage not me. I calm it Virgins current service as we’re past the point where we can say this is something that will be fixed soon
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Levi
(@ZomeDash) reported
@virginmedia There is an outage. It's a weekly thing at this point, sometimes multiple times a week, but never for 48 hours at once so zero compensation
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Levi
(@ZomeDash) reported
@virginmedia 21:35, It's been extremely slow all morning to the point videos weren't loading, and then it cut off completely around 12:30
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brian plunkett
(@brianjplunkett) reported
@virginmedia What causes recording to fail I don't know you tell me I'm using your broadband and paying for 500mb and some days its less than 100mb .. I couldn't even go back to the start from the live programme.. Sorry but its not good enough and I'm currently making enquiries to switch.
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Paul Yates
(@bdipauly) reported
Why are virgin media so crap? I need answers.
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SSGR
(@GazRobinson1) reported
@virginmedia can some one please help me before I throw your Reuter through my living room window! I must reset it 5 times a day to no avail. I Spend more time without internet than with it!!!
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Steve of the Dead 2 REMAKE WHEN, SEGA?
(@OhDoShutUpSteve) reported
@virginmedia Sign in to my account online or sign into the hub's settings online?
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Martin 53
(@martinmcnally53) reported
@virginmedia Thanks for that. Saying no issues. But wants me too check speed?