Virgin Media Outage Report in Arbroath, Angus, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Arbroath, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Arbroath, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Community Discussion
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Virgin Media Issues Reports Near Arbroath, Scotland
Latest outage, problems and issue reports in Arbroath and nearby locations:
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Dan (@tweetingteach) reported from Carnoustie, Scotland@virginmedia Will the castle suddenly break down halfway through your stay for no apparent reason?
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derek stewart🏴 (@delmonifieth) reported from Monifieth, ScotlandLeft hanging on phone for 3rd time in less than 24hrs for over, VIRGIN MEDIA - POOR POOR POOR
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derek stewart🏴 (@delmonifieth) reported from Monifieth, ScotlandWhy is the service SO POOR at VIRGIN MEDIA now, I was happy prior to this, now looking at alternatives. VERY DISAPPOINTED
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derek stewart🏴 (@delmonifieth) reported from Monifieth, ScotlandVery poor service from Virgin Media, WiFi only working50% over 2 months. Offered small amount as goodwill gesture, they explained that all other service were working & that seemed ok. AVIOD!
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Stewart Ramsay (@Stew1973) reported from Carnoustie, Scotland@virginmedia 7 days with unstable wifi in the house. Pod has improved upstairs but have to wait 48 hours before a 2nd ordered to resolve issue. By time it arrives we'll be 2 weeks in and might finally be up and running. You don't advertise that.Worse going on in world but jeezo
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Jim Auld (@badassscotsman) reported from Montrose, Scotland@libertyglobal sort your uk based @virginmedia out. The customer service is a complete and utter joke they don't listen they don't sort anything out. But still want payments. Just check the twitter and Facebook reviews on @virginmedia and see for yourself
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Jim Auld (@badassscotsman) reported from Montrose, Scotland@virginmedia @libertyglobal This has to be the number 1 worst Internet and TV provider I have ever dealt with. Disgusting customer service they fix nothing do nothing yet they still want paid. Now the have this 28 day wait to sort out a complaint.
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derek stewart🏴 (@delmonifieth) reported from Monifieth, ScotlandVIRGIN MEDIA, promised £40 off next bill, but this has not been applied. Trying to contact them- NO RESPONSE. Also over last week VERY VERY poor internet service
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Lou (@LoobooLou) reported from Monifieth, Scotland@virginmedia can you help as staff on phone not willing to help. Parents left without landline as you changed way it works but no form of communication from you re this! Customer service is pants!!
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derek stewart🏴 (@delmonifieth) reported from Monifieth, ScotlandVirgin Media seem to think they are above reproach! Offering substandard service & charging excessively!
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Stewart Ramsay (@Stew1973) reported from Carnoustie, Scotland@virginmedia Probably doesn't matter now that it's 9pm... just frustrating that there is a wait when nothing is going to change. That'll probably be 2 weeks in total for full service. 2 x pods available on day of instal and there would have been no issue.
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Stewart Ramsay (@Stew1973) reported from Carnoustie, Scotland@virginmedia Tuesday morning. Immediately got WiFi upstairs. Improved overnight. No change in stability or speed in ground floor at furthest point from router... room we also need a service. Waited 24 hours as box says, no difference. 2nd pod will sort it but can't order it until tomorrow ?
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ben (@ben_sturrock) reported from Arbroath, Scotlandis virgin media fibre really as bad as people say it is or
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derek stewart🏴 (@delmonifieth) reported from Monifieth, ScotlandVIRGIN MEDIA, promised £40 off next bill, but this has not been applied. Trying to contact them- NO RESPONSE. Also over last week VERY VERY poor internet service!!!
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Melanie Jane (@meljanestuart1) reported from Monifieth, Scotland@virginmedia ive had so many missed calls which i answer ndcant get through automated system with you called back still can't speak to someone (I forgot pasword) i suspect its cause you want money from me, but I now just want to leave due to poor systems #poorcustomerservice
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derek stewart🏴 (@delmonifieth) reported from Monifieth, ScotlandVery poor service from Virgin Media, WiFi only working50% over 2 months. Offered small amount as goodwill gesture, they explained that all other service were working & that seemed ok. AVIOD!!
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derek stewart🏴 (@delmonifieth) reported from Monifieth, ScotlandBeen left hanging on phone for over 15 mins by VIRGIN MEDIA AGAIN, 2nd day in a row. Nobody wants to deal with my complaint. I have no lost 2 days of my life that I will never get back because of VIRGIN MEDIA
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derek stewart🏴 (@delmonifieth) reported from Monifieth, ScotlandVirgin Media seem to think they are above reproach! Offering substandard service & charging excessively
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derek stewart🏴 (@delmonifieth) reported from Monifieth, ScotlandVIRGIN MEDIA, promised £40 off next bill, but this has not been applied. Trying to contact them- NO RESPONSE. Also over last week VERY VERY poor internet service!!
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Bruce Anderson (@BruceAn19815366) reported from Carnoustie, Scotland@virginmedia cancelled my contract with yourselves a month ago after over 20 years as a customer, you don’t have the decency to acknowledge my termination of the contract after me asking your advisor to do so , customer care is appalling
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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agoniès varda (@fenlandss) reported@virginmedia I am stuck in a loop on your help pages and cannot find where to book an engineer. There's nothing wrong with my service - I just need an engineer to set up my box because it's in a different place to my modem. How can I book an engineer please?
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Mr.E (@MrKenE) reported@virginmedia I understand that you teams can only go on what the systems. Is there no one in virgin media who can help by doing a simple call to the pull team company to ask why the works have not been done? why is it not that simple????
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Vegan join the PCS Union (@Veganforever67) reported from London, England@virginmedia #virginmedia spoke to a very nice lady today from Virgin media who wanted to know why I was leaving Virgin after 10 minutes of me complaining on how bad Virgin has been extending my contract and all sorts of things she did apologise but I said it wasn't her fault
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Ghost.Of.V15c0untL8t0n (@v15c0untl8t0n) reported@JamesGLA90 Lest your service isn’t fully down with no warning lols. Virgin Media is down in the whole of the area till 8:05am ah.
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Euro Solution (@Eurosolution) reported@virginmedia are you ever going to fix the problem in my area, give me the refund you have promised me for months now and actually answer your phone? Your service is shameful
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Andy Bowater (@AndyBowater) reported@virginmedia Recently joined Virgin, was promised credit on account for up to £100 to settle early cancellation of BT account. Email address I was given to send copy of BT bill keeps bouncing back. Initial contact not answering direct line. Customer service number doesn’t seem to understand
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Andy (@Nexusdog_UK) reported@virginmedia Thanks again for your help, issue is now resolved"
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DyfEv (@DyfEv) reported@virginmedia anything you can do to help?
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Mona Lisa Saperstein (@xfindingxemox) reported from Wandsworth, EnglandUK's biggest thieves? @virginmedia has been stealing money from me pretending they give internet service
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Smaher (@Smaher_01) reported from Oldham, England@virginmedia Nothing was working. It was an issue at your end as engineers were carrying out some technical work that resulted in loss of service.