Virgin Media

Virgin Media Outage Report in Arbroath, Angus, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Arbroath, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Arbroath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Arbroath, Angus, Scotland 12/11/2024 17:40

December 11: Problems at Virgin Media

Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Arbroath, Angus, Scotland

The most recent Virgin Media outage reports came from the following cities: Dundee.

Loading map, please wait...
City Problem Type Report Time
United KingdomDundee Wi-fi
United KingdomDundee TV
United KingdomDundee Internet
United KingdomDundee Internet
United KingdomDundee Total Blackout
United KingdomDundee Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Arbroath, Scotland

Latest outage, problems and issue reports in Arbroath and nearby locations:

  • ging03 Vicki Simpson-Price (@ging03) reported from Dundee, Scotland

    @virginmedia Thank you. This is a home service issue. We have been trying to discuss our package with you. We have broadband and phone with Virgin. Please contact 07795516974 to discuss further i’d appreciate it.

  • delmonifieth derek stewart🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@delmonifieth) reported from Monifieth, Scotland

    Virgin media hopeless T V not working, can’t get through on phone. Very Very poor! Need to get sorted right now

  • ging03 Vicki Simpson-Price (@ging03) reported from Dundee, Scotland

    @virginmedia Unfortunately the situation remains unresolved. We have called and called to no avail. We have been hung up on a further two times. We are not doing anything deemed rude, we are simply asking about our package and wishing to change something. Now at wits end. #stillpoor

  • liberator1701 Colin Henderson (@liberator1701) reported from Monifieth, Scotland

    @virginmedia @therealpaulbond ITV down here too, and the picture quality has been breaking up randomly for days. The biggest joke is that the service status page on the virgin media website is....broken! Couldn’t make it up!

  • ging03 Vicki Simpson-Price (@ging03) reported from Dundee, Scotland

    @virginmedia Which I’ve tried to do 4 times, and your CS team just stick me on hold and then hang up! ... I’m going round in circles here. Give me a number where I’m guaranteed not to be treated like this! 😡

  • theITguy1982 chris clark (@theITguy1982) reported from Dundee, Scotland

    @virginmedia itv down in dd area get usain bolt on it ASAP

  • delmonifieth derek stewart🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@delmonifieth) reported from Monifieth, Scotland

    @virginmedia Waiting in all day for delivery, text at 4pm sorry will be delivered tomorrow. 2 days of my life totally wasted, very poor communication from a MEDIA company!!!

  • tr_amanda amanda treacher (@tr_amanda) reported from Dundee, Scotland

    @virginmedia My internet went back on this morning, still have problems with my phone line though

  • shedgal1983 Ms E (@shedgal1983) reported from Dundee, Scotland

    @virginmedia yet another day and another problem with your company. Not getting any channels at all!!!! 😡😡😡😡

  • delmonifieth derek stewart🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@delmonifieth) reported from Monifieth, Scotland

    @virginmedia Think yodel, but it makes no difference- this is a terrible service, don’t care who is to blame. This is terrible service & I’m losing out!!!

  • _unlobito Harley Watson 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@_unlobito) reported from Dundee, Scotland

    > submit paper to turnitin at 23:20 > @virginmedia outage at 23:58, expected to last until 08:00 well then, good thing I didn't wait until midnight to hand that in 👀

  • delmonifieth derek stewart🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@delmonifieth) reported from Monifieth, Scotland

    Virgin Media what has happened, your service- so disappointed!!!

  • delmonifieth derek stewart🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@delmonifieth) reported from Monifieth, Scotland

    Virgin media hopeless T V not working, can’t get through on phone. Very Very poor! Need to get sorted

  • liberator1701 Colin Henderson (@liberator1701) reported from Monifieth, Scotland

    @jemonthesofa @virginmedia @_Leannezoe And the linked service status page is broken! Couldn’t make it up!

  • delmonifieth derek stewart🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@delmonifieth) reported from Monifieth, Scotland

    Virgin media hopeless T V not working, can’t get through on phone. Very Very poor! Need to get sorted now

  • ging03 Vicki Simpson-Price (@ging03) reported from Dundee, Scotland

    @virginmedia My name is Vicki. I wish to discuss two things. My package (been with virgin Over 10 years now), and our connection issues. I’ve called the numbers you supplied last time and the options didn’t work. I need a number to speak directly to a manager.

  • KirstyKirstyy Kirsty Rennie (@KirstyKirstyy) reported from Dundee, Scotland

    @virginmedia absolute joke. Been stuck on hold for 30 minutes with the same crap songs playing on loop. What is going on, surely a company as big as yours has enough staff to provide support to your customers.

  • berginhannah hannah bergin (@berginhannah) reported from Dundee, Scotland

    @virginmedia still have no signal on my phone no phone service and when it comes back 3G comes up but doesn’t work

  • nickjcook Nick Cook (@nickjcook) reported from Dundee, Scotland

    @virginmedia I’ve already been through this with one of your technicians who informed me there is no fault and outright refused to send a technician out. The issue is loss of internet connection not WiFi.

  • delmonifieth derek stewart🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@delmonifieth) reported from Monifieth, Scotland

    Virgin Media what has happened, your service- so disappointed!!!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • pye1903 Derek Douglas (@pye1903) reported

    @virginmedia any customer service agents available, reckon todays is tgw day i cabcel services after 5 years due to lies i have been told for 4 weeks

  • Catheri00799166 Catherine Welch (@Catheri00799166) reported

    @virginmedia Phone still not working l'm now looking for compensation ! It's Tuesday 29th November we have tried everything you suggested. You tell us our phone isn't ready for an upgrade, we didn't ask for an upgrade, are your staff fully trained ? HELP

  • bedworthbcfc BedworthBlueNose #BSHLOUT (@bedworthbcfc) reported

    @virginmedia This is an old issue. Engineers booked. But no earlier one can be booked online for new problem as in NO internet

  • woodjamesmartin MJW (@woodjamesmartin) reported

    @virginmedia obviously been told whatever you do hang on to customers, I have lost that time out of my working day, outsourcing your customer support has failed you and your reputation

  • HJMKent Howard Martin 🇺🇦🇪🇺 (@HJMKent) reported

    @virginmedia So why haven't they helped so far? Absolutely NO confidence in your customer support at any level! I've spent over 6 hours trying to resolve problem of Virgin's making that should be sorted in a few minutes in a real conversation with a competent person! It's a letter to CEO now!

  • StuartTarn Stuart the Copywriter (@StuartTarn) reported from Spelthorne District, England

    A combination of @OpenreachHelp‘s incompetence by cutting through the internet cable outside my house and @virginmedia no showing for an engineering visit to fix it has me having to run my business through my phone hotspot until Friday. That’s if they show up, of course.

  • therealfritter Boscombe Wizard (@therealfritter) reported

    @virginmedia I can call them, as before, but they offer a derisory discount. I just don't want to spend ages getting to the best deal you can offer. Are customer service able to offer the best deal or is there another section?

  • ChrisKe70392051 Chris Keane (@ChrisKe70392051) reported

    @virginmedia So how come Virgin have just texted me saying the technician is coming today and threatening a £25 fine if I'm not in but your help line which i rang tells me they aren't

  • BelleDeMonCoeur Annabel Finley-Kense (@BelleDeMonCoeur) reported

    @virginmedia Today it is saying there is a problem with the mast in AL40XH and might be fixed by 9th December! Oops!

  • MCAMusicMD Marcus Carter-Adams (@MCAMusicMD) reported

    @virginmedia I don’t want to cancel. I was looking for a cancellation appointment to get serviced faster..