Virgin Media Outage Report in Arbroath, Angus, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Arbroath, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Arbroath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Arbroath, Angus, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee.
| City | Problem Type | Report Time |
|---|---|---|
 Dundee |
Wi-fi | |
| Dundee |
TV | |
| Dundee |
Internet | |
| Dundee |
Internet | |
| Dundee |
Total Blackout | |
| Dundee |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Arbroath, Scotland
Latest outage, problems and issue reports in Arbroath and nearby locations:
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Vicki Simpson-Price
(@ging03) reported
from
Dundee, Scotland
@virginmedia Thank you. This is a home service issue. We have been trying to discuss our package with you. We have broadband and phone with Virgin. Please contact 07795516974 to discuss further i’d appreciate it.
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Virgin media hopeless T V not working, can’t get through on phone. Very Very poor! Need to get sorted right now
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Vicki Simpson-Price
(@ging03) reported
from
Dundee, Scotland
@virginmedia Unfortunately the situation remains unresolved. We have called and called to no avail. We have been hung up on a further two times. We are not doing anything deemed rude, we are simply asking about our package and wishing to change something. Now at wits end. #stillpoor
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Colin Henderson
(@liberator1701) reported
from
Monifieth, Scotland
@virginmedia @therealpaulbond ITV down here too, and the picture quality has been breaking up randomly for days. The biggest joke is that the service status page on the virgin media website is....broken! Couldn’t make it up!
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Vicki Simpson-Price
(@ging03) reported
from
Dundee, Scotland
@virginmedia Which I’ve tried to do 4 times, and your CS team just stick me on hold and then hang up! ... I’m going round in circles here. Give me a number where I’m guaranteed not to be treated like this! 😡
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chris clark
(@theITguy1982) reported
from
Dundee, Scotland
@virginmedia itv down in dd area get usain bolt on it ASAP
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
@virginmedia Waiting in all day for delivery, text at 4pm sorry will be delivered tomorrow. 2 days of my life totally wasted, very poor communication from a MEDIA company!!!
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amanda treacher
(@tr_amanda) reported
from
Dundee, Scotland
@virginmedia My internet went back on this morning, still have problems with my phone line though
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Ms E
(@shedgal1983) reported
from
Dundee, Scotland
@virginmedia yet another day and another problem with your company. Not getting any channels at all!!!! 😡😡😡😡
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
@virginmedia Think yodel, but it makes no difference- this is a terrible service, don’t care who is to blame. This is terrible service & I’m losing out!!!
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Harley Watson 🏴🇪🇺
(@_unlobito) reported
from
Dundee, Scotland
> submit paper to turnitin at 23:20 > @virginmedia outage at 23:58, expected to last until 08:00 well then, good thing I didn't wait until midnight to hand that in 👀
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Virgin Media what has happened, your service- so disappointed!!!
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Virgin media hopeless T V not working, can’t get through on phone. Very Very poor! Need to get sorted
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Colin Henderson
(@liberator1701) reported
from
Monifieth, Scotland
@jemonthesofa @virginmedia @_Leannezoe And the linked service status page is broken! Couldn’t make it up!
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Virgin media hopeless T V not working, can’t get through on phone. Very Very poor! Need to get sorted now
-
Vicki Simpson-Price
(@ging03) reported
from
Dundee, Scotland
@virginmedia My name is Vicki. I wish to discuss two things. My package (been with virgin Over 10 years now), and our connection issues. I’ve called the numbers you supplied last time and the options didn’t work. I need a number to speak directly to a manager.
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Kirsty Rennie
(@KirstyKirstyy) reported
from
Dundee, Scotland
@virginmedia absolute joke. Been stuck on hold for 30 minutes with the same crap songs playing on loop. What is going on, surely a company as big as yours has enough staff to provide support to your customers.
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hannah bergin
(@berginhannah) reported
from
Dundee, Scotland
@virginmedia still have no signal on my phone no phone service and when it comes back 3G comes up but doesn’t work
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Nick Cook
(@nickjcook) reported
from
Dundee, Scotland
@virginmedia I’ve already been through this with one of your technicians who informed me there is no fault and outright refused to send a technician out. The issue is loss of internet connection not WiFi.
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Virgin Media what has happened, your service- so disappointed!!!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Derek Douglas
(@pye1903) reported
@virginmedia any customer service agents available, reckon todays is tgw day i cabcel services after 5 years due to lies i have been told for 4 weeks
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Catherine Welch
(@Catheri00799166) reported
@virginmedia Phone still not working l'm now looking for compensation ! It's Tuesday 29th November we have tried everything you suggested. You tell us our phone isn't ready for an upgrade, we didn't ask for an upgrade, are your staff fully trained ? HELP
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BedworthBlueNose #BSHLOUT
(@bedworthbcfc) reported
@virginmedia This is an old issue. Engineers booked. But no earlier one can be booked online for new problem as in NO internet
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MJW
(@woodjamesmartin) reported
@virginmedia obviously been told whatever you do hang on to customers, I have lost that time out of my working day, outsourcing your customer support has failed you and your reputation
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Howard Martin 🇺🇦🇪🇺
(@HJMKent) reported
@virginmedia So why haven't they helped so far? Absolutely NO confidence in your customer support at any level! I've spent over 6 hours trying to resolve problem of Virgin's making that should be sorted in a few minutes in a real conversation with a competent person! It's a letter to CEO now!
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Stuart the Copywriter
(@StuartTarn) reported
from
Spelthorne District, England
A combination of @OpenreachHelp‘s incompetence by cutting through the internet cable outside my house and @virginmedia no showing for an engineering visit to fix it has me having to run my business through my phone hotspot until Friday. That’s if they show up, of course.
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Boscombe Wizard
(@therealfritter) reported
@virginmedia I can call them, as before, but they offer a derisory discount. I just don't want to spend ages getting to the best deal you can offer. Are customer service able to offer the best deal or is there another section?
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Chris Keane
(@ChrisKe70392051) reported
@virginmedia So how come Virgin have just texted me saying the technician is coming today and threatening a £25 fine if I'm not in but your help line which i rang tells me they aren't
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Annabel Finley-Kense
(@BelleDeMonCoeur) reported
@virginmedia Today it is saying there is a problem with the mast in AL40XH and might be fixed by 9th December! Oops!
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Marcus Carter-Adams
(@MCAMusicMD) reported
@virginmedia I don’t want to cancel. I was looking for a cancellation appointment to get serviced faster..