Virgin Media Outage Report in Arbroath, Angus, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Arbroath, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Arbroath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Arbroath, Angus, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee.
City | Problem Type | Report Time |
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TV | ||
TV | ||
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Wi-fi | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Arbroath, Scotland
Latest outage, problems and issue reports in Arbroath and nearby locations:
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Kirsten Doig 🏴 🇪🇺 (@KJD140209) reported from Dundee, Scotland
@virginmedia I ordered a wifi booster on 18th August, it never arrived. I have sent several requests for help since to your "help"/complaints page. I am a keyworker trying to work from home. I am hard of hearing which is why I'm not phoning. Please help me.
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Scotch Living (@LivingScotch) reported from Dundee, Scotland
Hello @virginmedia , I hope that you are well. I have your V6 TiVo Box; I recently deleted some shows by mistake, however the “recently deleted” folder is missing/gone/not there anymore. Was there a software update to remove it? Can I get my shows back? HELP!
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Kimberley Kilmister (@myster02) reported from Dundee, Scotland
@virginmedia absolutely disgusted with your 'customer service' been trying for ages to get someone to recontact our services. If I don't take a deal im NOT interested in, keep being offered the same one, im put into a queue thats NEVER ANSWERED #competionRules #ofcom
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Kirsty Thomson FRSA (@Kirsty1Thomson) reported from Dundee, Scotland
@virginmedia @VirginMediaNews yet more terrible customer service from Virgin media disconnected Internet services 10 days early before I moved house when everyone is homeworking offered me £18 compensation!
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Claire (@shoe_gal) reported from Dundee, Scotland
Aghhh @virginmedia internet completely down, this is stressing me out as really busy at work
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Kirsty Thomson FRSA (@Kirsty1Thomson) reported from Dundee, Scotland
@virginmedia yet more terrible customer service from Virgin media disconnected Internet services 10 days before I moved house when everyone is homeworking offered me £18 compensation!
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Melanie Jane (@meljanestuart1) reported from Monifieth, Scotland
@virginmedia ive had so many missed calls which i answer ndcant get through automated system with you called back still can't speak to someone (I forgot pasword) i suspect its cause you want money from me, but I now just want to leave due to poor systems #poorcustomerservice
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Gary Stevenson Jnr. (@garystvnsn) reported from Dundee, Scotland
Absolutely pathetic customer service from @virginmedia again. Trying to resolve issues with my broadband, have been on the phone for 35 minutes and now passed in queue to speak to a FOURTH department. The last transfer put me through to the mobile phone department. Wow! 🤯
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Neil Malcolm (@Nells69) reported from Dundee, Scotland
@virginmedia Is there problems with Broadband in DD1 area.? No Internet.!
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Kirsty Thomson FRSA (@Kirsty1Thomson) reported from Dundee, Scotland
@VirginMediaNews yet more terrible customer service from Virgin media disconnected Internet services 10 days before I moved house when everyone is homeworking offered me £18 compensation!
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Aliki Varvogli (@AlikiVarvogli) reported from Dundee, Scotland
@virginmedia Thanks but all this service does is tell us to call you! There must be a way you can fix our phone without us having to spend a fortune trying to call you.
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Pauline McLaughlin (@Pauline25308430) reported from Dundee, Scotland
@virginmedia It says no known issues in my area.
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Brandon Cameron. (@brandoncameronx) reported from Dundee, Scotland
@virginmedia can’t believe your company. Called regarding a move in date, then 2 mins later I’m disconnected and you have deleted my account. On phone to customer service can’t reconnect. 2 mins later come back you can connect me for a £50 fee 1/2
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Dorothy Brown 💙🇬🇧 (@Brackens1) reported from Dundee, Scotland
@virginmedia No. I cannot speak to your team. It’s automated answering service only. I would like to speak to a human and book an engineer to make my £100 a month broadband package work consistently.
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Pauline McLaughlin (@Pauline25308430) reported from Dundee, Scotland
Every night at this time @virginmedia goes down!! Drives me insane!! Second night in a row I can’t get Neve’s meter uploaded 🙄
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Aliki Varvogli (@AlikiVarvogli) reported from Dundee, Scotland
@virginmedia Thanks. It seems my only option is to phone, but with wait times of an hour that will cost a lot of money. It’s unfair that I should pay to let you know you’re not providing me a service.
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Sabator (@Popehoist) reported from Dundee, Scotland
@_Glintofsilver @Ljonik @virginmedia I can personally reccomend Vodafone, cheap fast and it never goes down in the 2 years I've had it
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Kimberley Kilmister (@myster02) reported from Dundee, Scotland
@virginmedia can you have someone call me to regrade my services. I am now into a 2nd week of an on line chat that only ever says we aim to get to you in 4 hours but I never get someone #crapService #terriblecustomerservice
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Dan (@tweetingteach) reported from Carnoustie, Scotland
@virginmedia Will the castle suddenly break down halfway through your stay for no apparent reason?
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Ζara Barclay (@zarabarclay) reported from Dundee, Scotland
@virginmedia is there a problem in Dundee with broadband? Wifi keeps going off and on every 15 mins, checked box etc all fine. This is the second time to have happened in 2 weeks!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🏴 Heather 🏴 (@Heather08014774) reported
@loups1973 @kirstywellcoat @virginmedia Yeah it definitely is an issue! The situation I’m in is just awful, and yet I’m having this as an extra problem I don’t need!
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Daniel Ingram (@Dingram2909) reported
@virginmedia I know you're on a script but really, no comment on any of the other issues I mentioned? Thanks.
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gavin_clarke (@gavin_clarke) reported
Welcome to the the Kafkaesque's world of @virginmedia support: intermittent and rubish WiFi & Broadband since summer. Call Virgin & receive a "helpful" text on rebooting router that doesn't solve problem. Call Virgin again... repeat. No human to speak to. No engineer.
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Pepetideo (@pepetideo) reported
@virginmedia No. It continues to not work Coincidentally... My internet was working fine until 10 min ago and now it is crashing again Your service has become really really poor
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Edger Hogan (@HoganEdgerGolf) reported
@SkyUK what the hell is going on with your broadband, no WiFi today, appointment to fix given for 12th November and I pay £200+ a month, this needs sorting now @virginmedia would this happen with you?
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The House Of Kylie Minogue 🏳️🌈🏴 (@gaycatdad11) reported
@Heather08014774 @virginmedia What the actual ****!! That’s disgusting @virginmedia 🤮🤮🤮🤬🤬🤬
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craig (@craigdrum) reported
@virginmedia All I wanted to do was arrange moving house. The whole process has been long, frustrating and poor. I just can’t get it sorted on chat or phone.
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me (@rhabhaw1) reported
@virginmedia 5 days 🥱, I rely on emails, plus all my emails from the last year have disappeared. 0/10 for service, maybe time for a change
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Brandon Fletcher (@BranLCFC28) reported
Yet again @virginmedia proving how utter rubbish they are! Woeful service!! Wouldn’t recommend to anyone!
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Hugh Angseesing (@HAngseesing) reported
@virginmedia hello I keep trying to register a complaint on your website and I have had no response for two months would you like me just to raise the complaint with offcom or will you actually look at my complaint ?