Virgin Media

Virgin Media Outage Report in Arbroath, Angus, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Arbroath, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Arbroath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Arbroath, Angus, Scotland 12/15/2024 13:00

December 15: Problems at Virgin Media

Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Arbroath, Angus, Scotland

The most recent Virgin Media outage reports came from the following cities: Dundee.

Loading map, please wait...
City Problem Type Report Time
United KingdomDundee Total Blackout
United KingdomDundee Wi-fi
United KingdomDundee TV
United KingdomDundee Internet
United KingdomDundee Internet
United KingdomDundee Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Arbroath, Scotland

Latest outage, problems and issue reports in Arbroath and nearby locations:

  • badassscotsman Jim Auld (@badassscotsman) reported from Dundee, Scotland

    @libertyglobal @vmbusiness Ha ha that's a joke 6 weeks of calling and virgin media only for them to hang up everytime and that is the same with there text still waiting. Why not check out virgin media twitter page and Facebook page and see how many very angry costmers are venting there disappointment.

  • delmonifieth derek stewart🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@delmonifieth) reported from Monifieth, Scotland

    VIRGIN MEDIA, promised £40 off next bill, but this has not been applied. Trying to contact them- NO RESPONSE. Also over last week VERY VERY poor internet service!!!

  • Yackabean1996 Yackabean (@Yackabean1996) reported from Dundee, Scotland

    Internets dead at 00:30 This is beyond pathetic now @virginmedia I shouldn’t be able to predict my internet going down at midnight this accurately

  • Yackabean1996 Yackabean (@Yackabean1996) reported from Dundee, Scotland

    @virginmedia Hey, remember me? I’m sure you do BECAUSE THE INTERNETS ******* DOWN AT MIDNIGHT AGAIN DO SOMETHING YOU USELESS WANKERS

  • badassscotsman Jim Auld (@badassscotsman) reported from Dundee, Scotland

    @virginmedia when virgin media say there here to help and listen. Lol really dont listen to them is all lies. Amaxing how I lost my job because of the virus. And they would wait a few months to sort it. Switched off thanks for nothing honestly disgusting company.

  • McewanKaren karen mcewan (@McewanKaren) reported from Dundee, Scotland

    @Helen_Wood86 @virginmedia Just a slow as ever nothing from them so far 🤔

  • delmonifieth derek stewart🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@delmonifieth) reported from Monifieth, Scotland

    VIRGIN MEDIA, promised £40 off next bill, but this has not been applied. Trying to contact them- NO RESPONSE. Also over last week VERY VERY poor internet service

  • badassscotsman Jim Auld (@badassscotsman) reported from Dundee, Scotland

    @virginmedia @andycruise1979 You kidding virgin media. Texted no answer. Phoned and phone put down. Emailed no answer. For weeks and weeks weeks and weeks and still no answer. and I bet Andy did the same as me.

  • Yackabean1996 Yackabean (@Yackabean1996) reported from Dundee, Scotland

    @virginmedia It went down again tonight, at midnight... again. Stop this from happening for christ sake

  • badassscotsman Jim Auld (@badassscotsman) reported from Dundee, Scotland

    @virginmedia Web chat where you have to wait. And they never come back. Sorry did that like many many others never got anything sorted. I how have spoken to the ombudsman to try to sort this I have done the email. Spoken. And sent letter. As the ombudsman said. Still waiting to here from you.

  • andypan88 Andy Pangbourne 🐝💛🖤🧡🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@andypan88) reported from Dundee, Scotland

    @virginmedia congratulations on your shocking customer service and making a blind 86 year old woman feel like a child and nearly in tears over the phone 👏👏👏

  • badassscotsman Jim Auld (@badassscotsman) reported from Montrose, Scotland

    @virginmedia @libertyglobal This has to be the number 1 worst Internet and TV provider I have ever dealt with. Disgusting customer service they fix nothing do nothing yet they still want paid. Now the have this 28 day wait to sort out a complaint.

  • badassscotsman Jim Auld (@badassscotsman) reported from Montrose, Scotland

    @libertyglobal sort your uk based @virginmedia out. The customer service is a complete and utter joke they don't listen they don't sort anything out. But still want payments. Just check the twitter and Facebook reviews on @virginmedia and see for yourself

  • delmonifieth derek stewart🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@delmonifieth) reported from Monifieth, Scotland

    VIRGIN MEDIA, promised £40 off next bill, but this has not been applied. Trying to contact them- NO RESPONSE. Also over last week VERY VERY poor internet service!!

  • badassscotsman Jim Auld (@badassscotsman) reported from Dundee, Scotland

    @virginmedia I love how you treat us costmers. Though and still want paid🤔🤔🤔🤔. So tell me what avenues can I take for the mess you put me. Was after willing to pay once all this passed but no you switched me off. Won't put me back on till I pay 2 months back. Ps my kids even hate VM.

  • Yackabean1996 Yackabean (@Yackabean1996) reported from Dundee, Scotland

    @virginmedia HEY YOUR ****** INTERNET DIED AT MIDNIGHT AGAIN WANNA ******* FIX IT CAUSE I’M TIRED OF THIS ****

  • stevelonie Steve Lonie (@stevelonie) reported from Dundee, Scotland

    @DanLeePadgett @CISASUK @virginmedia The Indian call centre don't deviate from the script giving a poor overall customer service wasting a lot of people's time. If it wasn't for good speed I'd have dumped them years ago.

  • whytey79 Steven Whyte (@whytey79) reported from Dundee, Scotland

    @virginmedia make your life easier and make it possible to cancel services online. Waited in queue since 1030am. You'll be happy to take my cash though when direct debit comes out.

  • badassscotsman Jim Auld (@badassscotsman) reported from Dundee, Scotland

    @virginmedia do ever answer any of the virgin media customers vast problems. Or is it you just don't care and just take the money and shut up. How would you feel if we hung the phone up on you or stopped paying bills. What would you do then..

  • stevelonie Steve Lonie (@stevelonie) reported from Dundee, Scotland

    @DanLeePadgett @CISASUK @virginmedia The most laughable thing was I asked them to ping my box to see if they could see me on the network. Two calls and twice I was told that the connection was fine. Thought it might have been a MAC address problem. After a week, they eventually sent an engineer out..

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ianjelf ianjelf (@ianjelf) reported

    @virginmedia No, it’s still not working.

  • 1boden1 Dan (@1boden1) reported

    @virginmedia I have never had more pain trying to speak to a company’s customer services than I have with Virgin. Utterly useless

  • Ipunchedalion Chris Hollands (@Ipunchedalion) reported

    @virginmedia Ryan had told me to cancel the DD to stop the payment being taken and credited the account enough to cover that bill. He then got in touch today to reinstate the DD

  • RBurnett348 Richard Burnett (@RBurnett348) reported

    Hey @virginmedia - fully appriciate you are not in the business of making it easy to cancel... however I need to cancel and I'm fed up of being on hold.

  • AndyKidd75 Andrew Kidd (@AndyKidd75) reported

    Funny story: according to @virginmedia boosters don't work at boosting the signal, BUT if you pay £5 PER MONTH we can rent you one. ? Confused ? Not as much as @virginmedia are. Worrying bit, This was from " technical support".

  • Jallabah2 Jallabah (@Jallabah2) reported

    @lisshut @virginmedia i was really fed up when i had similar issues, support system did not even consider my complains i wrote them so many time but no response. i was recommended to @toderfix he got mine perfectly fixed fast with everything safe

  • HostAndSymbiote E&E (@HostAndSymbiote) reported

    @virginmedia Like: the movies cinema collection, you can't purchase with the bloody sport some channels... **** like that... as I'm not a sport junkie, I hate sports, and that's what i don't like, you forcing it on us. 2/2

  • Jallabah2 Jallabah (@Jallabah2) reported

    @lisshut @virginmedia i was really fed up when i had similar issues, support system did not even consider my complains i wrote them so many time but no response. i was recommended to @toderfix he got mine perfectly fixed fast with everything safe

  • theprgeek Jemma Louise Smith (@theprgeek) reported

    @virginmedia It just says you’re working hard to fix it ASAP. I’d rather not post my postcode publicly on the internet and it seems I’m unable to direct message you.

  • daveread2000 David Read (@daveread2000) reported

    Terrible customer service and false promises from @VodafoneUK mean I am being told I can't keep the landline number I have had for decades as it has reverted to being owned by virgin media and is now defunct. Can anyone at @virginmedia help?