Virgin Media Outage Report in Prosperous, Kildare, Leinster
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Prosperous, Leinster
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prosperous and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Prosperous, Kildare, Leinster
The most recent Virgin Media outage reports came from the following cities: Celbridge, Naas and Leixlip.
| City | Problem Type | Report Time |
|---|---|---|
 Celbridge |
Internet | |
| Naas |
Internet | |
| Leixlip |
TV | |
| Naas |
Wi-fi | |
| Naas |
Internet | |
| Leixlip |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Prosperous, Leinster
Latest outage, problems and issue reports in Prosperous and nearby locations:
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Zaddy Steo
(@opiumjelly) reported
from
Kildare, Leinster
@KeironMoore3 @GerardChick Done it a couple of times then came running back. It’s the only one I use. Insta for arty sh*t too. I can’t help being drawn in by topics I should ignore. Anyways bloody internet down I was up at 6.30 to log into work. Are Virgin Media as crap over there as they are here?
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☘️Darren Brady☘️
(@xRavenWingx) reported
from
Kildare, Leinster
@iMaryson @FortniteGame @virginmedia Its the best in Ireland by far. We got rid of Sky cos they are not even close to the level of service and quality of connection we get with @VirginMediaIE
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Dave
(@davecoghlan) reported
from
Kildare, Leinster
@virginmedia Hey, thanks for weighing in. Our experience with VM broadband wasn't great tbh...ourselves and neighbours constantly loosing signal. Very frustrating for those WFH.
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Aisling Folan
(@folan_aisling) reported
from
Kildare, Leinster
@VirginMediaIE Hi can you help please? I have experienced difficulties with my service this week, scanned my device with avast to detect problem and it says that my virgin media router is vulnerable. How is this possible?
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Derek
(@deleire) reported
from
Kildare, Leinster
@VirginMediaIE Hey, I can't login to my Virgin Media on my PC. It's fine logging in on my mobile. Tried Edge and Chrome. Is there a problem with it?
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Donal Corcoran
(@DomnallC) reported
from
Kildare, Leinster
@virginmedia my broadband keeps dropping. Never happened with Eir
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Vinny Osborne 🇮🇪
(@VinnyOsborne) reported
from
Kildare, Leinster
@virginmedia My last bill was €61 just for broadband & your tv service is just not as good as Sky. They offered me a great deal so sorry I’m moving on.
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Zhengwei Wang
(@wangvilla) reported
from
Kildare, Leinster
What the heck is your broadband service? It is broken at times everyday. Can your engineers make it even worse??? Your internet makes my WFH experience awesome. Thank you !!!!!!!! @VirginMediaIE @virginmedia
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Steve McDonagh
(@vivifymedia) reported
from
Kildare, Leinster
Apparently Virgin media is only down temporarily while they switch over to the brand new 5G network. They’ve been working hard with various governments for the last few months to get it up and running. 🤔🙄#virginmediadown #5G
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Steve McDonagh
(@vivifymedia) reported
from
Kildare, Leinster
Apparently things have gotten so ridiculous that I’ve actually had to explain to PM’s that my last tweet was a joke and not serious about #virginmedia being down because of #5G rollout. Jesus wept, I give up. 🙄
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The Irish King AH SURE WHY NOT 44 77
(@1therealirish) reported
from
Kildare, Leinster
@morningireland can you please try and find out Is there a problem with virgin media broadband in greater Dublin areas please.
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Dave
(@davecoghlan) reported
from
Kildare, Leinster
@45de0ca4a6a442f @MichaelMDowling Good luck trying to cancel anything with @virginmedia ...unless you have a spare 45mins to stay on hold.
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Gerard Gallagher
(@GGall90) reported
from
Kildare, Leinster
@virginmedia Hi @virginmedia . Still haven’t managed to talk to anyone. I have been on hold 4 times 4 an hour each. At this stage I want to cancel my account
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Lainey
(@Elaine3600) reported
from
Kildare, Leinster
@virginmedia The problem with that is her house is last on the line! The cable runs across Henry Street (where it appears to have been taken down by a truck), across 2 houses on Maryborough St, then across to her. Both the aforementioned houses are with Sky. So who is there to report fault?
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Lainey
(@Elaine3600) reported
from
Kildare, Leinster
@virginmedia my 86 Yr old mam without television since 4.30 yesterday, can not get through on phone to report fault.. On hold 30 mins at a time... Sort it please (she is a customer of yours since the year dot) @emlee61!!
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Vinny Quirke
(@vinny_quirke) reported
from
Kildare, Leinster
What is the fix here? Cannot get any resolution this eve from any of your departments. No broadband or ability to work over the weekend = my cancellation of your service FYI @virginmedia @SkyIreland
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The Irish King AH SURE WHY NOT 44 77
(@1therealirish) reported
from
Kildare, Leinster
The funny side to this outage There sales department is open and trading #virginmedia
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Celia Lynch Turner
(@twitattwit) reported
from
Kildare, Leinster
@BibiBaskin Waste another day driving from Kildare to Dublin. Spent 3 whole days on the phone to Virgin Media. Last Thursday the storm knocked out the whole area. Mine never came back. A Ninja arriving today. Time I can never get back.
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Kirk Bannon
(@kirkbannon) reported
from
Kildare, Leinster
@gg21057 @virginmedia Yep mine is down too
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Des O Boyle
(@Snitchie1958) reported
from
Kildare, Leinster
Virgin Media Ireland Sad to say the only way to contact you it would appear is via twitter. No broadband service in Celbridge
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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krispy
(@MekeWhy) reported
@virginmedia I can’t login or restart password
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Donna Galbraith
(@DonnaGalbraith6) reported
@virginmedia @HunterJay67 Stop replying with contact numbers where people can’t actually get through to or have to spend hours on hold, come on Virgin, treat your customers with a bit more respect
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Sara Venn
(@Saralimback) reported
from
Bristol, England
Hi @virginmedia we are trying to get hold of someone to cancel our internet/tv with you but it seems impossible. Please advise. @AndyVenn1
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Louise Clayton-Hatch
(@clayton_hatch) reported
@virginmedia I've been trying to fix this since OCTOBER. NOT acceptable. All I'm asking you to do is fix the cable in place in a safe manner. What has been put in place is bordering on dangerous and the process of dealing with VM to get it sorted has been nothing short of shocking & negligent
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DIIPRO
(@DeanCPearson) reported
@virginmedia Where do I register a loss of service? No broadband/TV in BD16, but status checker says no issues. #virginmedia
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Marc carter
(@Cartmarc674) reported
@virginmedia I have spent 10 months trying to contact VM re billing issues. Have tried every means available, but no joy. On 3rd Jan.21. Eventually Laura Hackett rang, VM Executive Team. We agreed a new contract but no confirmation. I am now in arrears! HELP!
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ShowBIZ
(@GSP18) reported
@Fut_Berg @virginmedia Mine keeps dropping completely at night, no idea why. Can't get through to anyone in the place. Useless customer service
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Donna Galbraith
(@DonnaGalbraith6) reported
@virginmedia please enlighten me on how I cancel my account, you never answer the phone, online help only responds to certain words, and of course none help, you can’t cancel account via the app. And you want 30 days notice ! What a joke being trying for months to get thorough.
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Ian
(@IJohnson_TNF) reported
Wtf is happening @virginmedia, I'm only getting 20Mbps when I pay for over 200
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Mark
(@Mark_the_man_89) reported
@virginmedia That error just shows connected devices with low wifi signal which I know they are but why is it showing this all of a sudden in browser. Have you updated it and this is a bug