Virgin Media Outage Report in Reepham, Lincolnshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Reepham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reepham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Reepham, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Lincoln.
City | Problem Type | Report Time |
---|---|---|
Lincoln | Internet | |
Lincoln | TV | |
Lincoln | Internet | |
Lincoln | Phone | |
Lincoln | Internet | |
Lincoln | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reepham, England
Latest outage, problems and issue reports in Reepham and nearby locations:
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Hayley Toyne
(@Baybury) reported
from
Branston, England
So frustrated with @virginmedia service tonight, been on phone for over 40 minutes, broadband speed of 15 mbps not the 200 we upgraded too!!!!! And no getting the customer service rep to understand we have been complaining since Friday. #poorcustomerservice #hellosky
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Jonathan Garner
(@jongarner_spurs) reported
from
Waddington, England
@virginmedia why have I still not got my problem resolved! 😡 Engineers have been, waited for appropriate fix, still no engineer or phone call. I’ve been talking with a helpline for 30 minutes today, and now I’ve got to wait an hour! for another phone call. 😡 I’ve taken the day
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Clive McCarthy🇪🇺
(@interaction0410) reported
from
Lincoln District, England
@virginmedia @Emsus1979 Define large number of users @virginmedia , you haven’t listed the pronoun the website because you don’t want to admit this is a huge problem, your customer service is a disgrace #cancelvirginmedia
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Jonathan Garner
(@jongarner_spurs) reported
from
Waddington, England
for your services, not for these problems to occur. Whilst I think of it too. I’m very very disgruntled at the level of customer loyalty. Come on @virginmedia you can and should do better! 😡😡😡😡
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Justin (Kandi Kane) Hussey
(@cutechub69) reported
from
Lincoln District, England
@virginmedia A few weeks ago I had to contact you a number of times about my failing broadband in my area I was promised I would have a reduction in my bill and this has not happened also the amount of calls I had to make to sort out the problem has resulted in a bill of £47
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George Gibbins
(@Funkygibbi) reported
from
Lincoln District, England
Changing ISP to Virginmedia; the stress & hours of my life lost, trying to resolve issues trying to register an account, & porting home phone number WOW! I'm informed their systems are unique, this = hassle. #virginmedia #consumers #shoponline
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JAY/NFFC
(@souljacker1974) reported
from
Lincoln District, England
@virginmedia I’m sick of paying for WiFi that dose not work #crap
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Justin (Kandi Kane) Hussey
(@cutechub69) reported
from
Lincoln District, England
@virginmedia Still no reply I’ve sent messages in all Social media platforms as well as emails, I refuse to call the number anymore because it’s already cost me £47 in pound charges trying to sort out my connection issues, I’m feeling very let down by your service at the moment!
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Grez Nicholson
(@greznic) reported
from
Skellingthorpe, England
@virginmedia any problems in the LN6 area, your connection keeps dropping
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Clive McCarthy🇪🇺
(@interaction0410) reported
from
Lincoln District, England
@virginmedia the broadband is down in Lincoln, yet you’re website says it’s fine , I’ve just wasted 40 minutes trying to get that confirmation via a mobile conversation, you don’t want people to ring you that is why the contact numbers as so hidden, now you want £ 4.80 more
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Jay
(@jaynlaura) reported
from
Lincoln District, England
@virginmedia 1 hour on the phone with your technician making out it was a fault my end thanks for the worst customer service experience yet. The only thing that keeps me with your service is that no one else offers 350+ meg
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Holly
(@HollyByrne_) reported
from
Lincoln District, England
Really disappointed with our @virginmedia WiFi router, it’s hardly worked this whole week and last time I rang to ask a question they were really rude 😡
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Adam Butler
(@AdamSButler65) reported
from
Southrey, England
@MichaelLCrick @TomaszPalmer @RogerMi17980111 @virginmedia And the reality is (sadly) that when someone in your position posts stuff like this, it does carry much more clout than the average person who is being let down by these big companies. Power to you Michael.
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Justin (Kandi Kane) Hussey
(@cutechub69) reported
from
Lincoln District, England
@virginmedia I was told they were sorry and they were working on getting the problem fixed as soon as possible and he was going to sort out a goodwill gesture of a reduction on my next bill!
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Jay
(@jaynlaura) reported
from
Lincoln District, England
@virginmedia currently been sat hold for 20 mins trying to help my gran as your team have failed in their service for her. She is currently without working services and a 20 minute wait on the phone is not acceptable
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Edward Croft
(@EdwardCroft19) reported
from
Lincoln District, England
@virginmedia I’ve attempted to speak with your team and somehow never get through to anyone, just an automated service telling me to wait to be connected. Hence resorting to tweeting.
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Clive McCarthy🇪🇺
(@interaction0410) reported
from
Lincoln District, England
Any news on broadband outage in #Lincoln @virginmedia please someone contact me with any news whatsoever
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Hayley Toyne
(@Baybury) reported
from
Branston, England
@virginmedia No thanks, I’m done. Literally spent hours on the phone to your customer services and I’ve had enough.
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Chris Ekins
(@chrisekins01) reported
from
Lincoln District, England
I will not be ordering a movie from @virginmedia store ever again. Ordered a movie and never received the dvd. Every time I try to talk to someone about it I get different excuses why I haven’t received the dvd. #badcustomerservice #virginmedia
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Clive McCarthy🇪🇺
(@interaction0410) reported
from
Lincoln District, England
Anyone else in Lincoln have no broadband, the service and information is atrocious @virginmedia #virginmedia #outage #outrage
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Treacle
(@itstreacle) reported
@virginmedia Yes. PlayStation is connected via ethernet and cannot connect to net and WiFi devices are not connecting either currently my phone is showing "fail to obtain IP address"
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⭐️ 𝕊𝕥𝕒𝕣 ⭐️
(@StarCur1) reported
@virginmedia hi, I’m trying to use your live chat function but it’s going round in circles. I’ve only got a simple question. How can I get help please?
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Chris Haycock
(@Chris__Haycock) reported
@virginmedia 25th June which is unacceptable when it should of been yesterday given it was only yesterday they emailed me saying it been rescheduled! They would say they are passing me through to a team that can help and hang up on me and refuse me a manager
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Ryan Pearce
(@ryanpearce1997) reported
@virginmedia I have checked and it says there’s an issue, but I wouldn’t trust you guys as far as I could throw you when it comes to solving issues.
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eggsnchips
(@doubleeggnchips) reported
@virginmedia No I havent because this works perfectly fine every other day of the week. I can see on other websites that Virginmedia have a massive problem currently and your status update is not being honest with customers.
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Gary Adams
(@GazzaAdams) reported
1/2 @virginmedia not usually one to complain especially when it comes to the internet as ours is relatively reliable 80% of the time. However, our broadband is down today until approx 3pm for ‘service improvements’. What I’m particularly annoyed about is that my wife is hosting
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Íde Corley (she/her)
(@CorleyI) reported
@virginmedia you scheduled RedHouse installation for me yesterday but didn't arrive although I rang/WhatsApp'd you four times & you confirmed my appointment each time & you did not cancel or explain no show. This is awful service. When will my wifi be installed?
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Ben Heyworth 😷🏳️🌈🇬🇧🇪🇺🇭🇰
(@ThisMorningCall) reported
Has @virginmedia gone down this morning - we have no WiFi whatsoever….??
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Dr Juliet Dunstone
(@JulietDunstone) reported
Woken up to the genuinely delightful news that @CISASUK have ruled in my favour that @virginmedia have "broken a term of the contract between it and the customer and breached the duty of care it owed to the customer" & owe me £282 & a written apology.
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boratAVFC
(@davidturleyuk) reported
@virginmedia No point…it’s down again this morning…that’s 4 times within a week major problems being down for long periods….I need more than £8 a day compensation…not being able to work from home for key worker….you just don’t care