Virgin Media Outage Report in Reepham, Lincolnshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Reepham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reepham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Reepham, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Lincoln.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reepham, England
Latest outage, problems and issue reports in Reepham and nearby locations:
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Louise Mirwitch
(@louisemirwitch) reported
from
Lincoln District, England
@virginmedia Please let me know what I should press to get through to support. The options are totally garbled
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia I do really get fed up with VirginMedias poor service and platitudes. The speed on my internet connection is down less than 56kb, but your Helpdesk technicians consider this to be a problem
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AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
@virginmedia I didn’t know I could use the forums to terminate my contract.
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AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
@virginmedia After an hour and ten minutes of appalling noise the woman who put us back on hold disconnected us. Five minutes into the new call and all we want to do now is cancel the contract that you’ve failed to provide.
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GIBBO
(@ONLYONEGIBBO) reported
from
Waddington, England
So @virginmedia refused to let @SkyUK transfer our landline so now all services have been removed by SKY. How can people work from home when you give a fix date of 3 December - thus needs sorting now - no TV, no WiFi no phone
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AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
Oh look no internet again. Thanks @virginmedia Someone recommend a new service provider please because I’ve truly had enough :(
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AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
@virginmedia I’ve given up. You’ve failed yet again to provide what I we needed. I’m not surprised. Virgin Media is fast becoming synonymous with this lack of service. I do NOT recommend you to friends and family.
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AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
@virginmedia I gave in and decided to call. 30 minutes listening to the worst quality music ever! And counting... :’( @virginmedia sucks *****
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AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
@virginmedia It’s intermittent. Not off often enough to be called no service or you’d have to pay us back for the lack of service but not on long enough to be much use.
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Richard Adams
(@Pogit) reported
from
Lincoln District, England
@O2 @virginmedia Thanks I’ll look into what multi-sim plans you have but the reason I left was due to poor family, multi user based tariffs.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia I do get fed up with @virginmedia platitudes and inability to solve why I have poor connections speed, down to 28kbs at the moment, but your Helpdesk, after I waited 45 minutes, do not consider this to be a problem. Try downloading a 100Mb spreadsheet at that speed.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia I have not made any changes, and I have a Hub 3, and a pair of 5 year old TiVo boxes, one of which is having problems playing back things that have been recorded. But as I don't want waste an hour if my time in a queue, I shall just look forward to the end of the contract ....
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Lexy F-J 🦊
(@lexyfj_) reported
from
Lincoln District, England
@virginmedia hello, I'm having an issue signing into my online account, I've tried resetting my password and have entered the correct information multiple times, it says that the site doesn't recognise my account/password. Can you please advise?
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Simon Obendorf
(@obendorf) reported
from
Lincoln District, England
@virginmedia No. Trying to upgrade to a faster broadband-only plan. Chat can’t do it because cancelling the landline I don’t use is heretical. Fastest broadband speeds require me to take a SIM I don’t want or need. Online tries to push a TV service. No one listens. Customer fumes.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia @Sonos I don't want meaningless "Sorry for the poor service" what I want is it to be fixed, and fixed permanently, and to be supplied with what I am paying for, which is a stable 200Mbs service.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Is it an instructional twitch of all customer service officers, to say "I am sorry ....", wouldn't it be better if your organisation actually did something about it? So it becomes the exception and is not the norm?
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Second day running, get to 4pm and the internet crashes ... Unfortunately I do not have the luxury to stop work and try to fix it
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Lexy F-J 🦊
(@lexyfj_) reported
from
Lincoln District, England
@virginmedia Thanks for the reply. I've only got one account with you and have used the same email - I have been receiving emails about my bills & offers etc but can't sign in online.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia You can tell it's the weekend when your SONOS speaker is not able to stream radio on a consistent basis, due to intermittent internet problems, which I reported two weeks ago, got a visit on the following Wednesday, got told the installation was poor and left.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Your web app says there is no problem, but your telephone diagnostic services says there is? Which is correct?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Ford
(@MikeFordThe) reported
@virginmedia did you ever think to inform your customers about planned network upgrades that impact broadband Internet service??! Clearly not!! So many people now, like me, WFH, yet you show total disregard for paying customers! SEVEN DAYS without now! Shocking!!
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¬InvitedInterlocutor
(@UnInterlocutor) reported
@virginmedia I'm sorry, "he can arrange it." The box is dead -- it hangs on the welcome screen and continually reboots He better have a new box *with him* because if this requires a second visit I will no longer be a Virgin media customer. Can you confirm engineer will wear a FFP2 mask?
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Frying Tonight 💙
(@tonight_frying) reported
@virginmedia @MetamorfosisHQ They say 'sorry' an awful lot...
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BND For All
(@BigNonVeganDave) reported
@DavyDryburgh just tell them you can't afford that much, say you're either going to have to cancel or go to virgin media, can't pay more than x/month anymore, they'll offer you something
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Az Zahid
(@AzZahid6) reported
@virginmedia When I do get a reply from@virgin resolutions email, it’s compeltely@off topic. Eg - I ask for someone to call em to discuss. The reply is thanks for feedback sorry we can’t help. Please feel free to contact our customer service team. LOL !
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Martyn Edwards
(@martyn_edwards) reported
@virginmedia And I didn’t want the hassle of changing to be honest, but the experience, customer service and general competency seems so poor.
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Mike Ford
(@MikeFordThe) reported
@virginmedia Honestly, the customer service is appalling! You think of us LAST
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Penny White
(@pennyw1986) reported
@virginmedia Yes she does have a complaint at the moment but it’s less than helpful
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moocaz
(@moo_caz) reported
@TPhoenixuk @virginmedia lets hope the fix it earlier so you can stream
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Ricky
(@RicsReviews) reported
@virginmedia Hi. Need some help with changes to package. Can you do this?