Virgin Media Outage Report in Reepham, Lincolnshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Reepham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reepham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Reepham, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Lincoln.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| TV | ||
| Internet |
Community Discussion
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Virgin Media Issues Reports Near Reepham, England
Latest outage, problems and issue reports in Reepham and nearby locations:
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AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
@virginmedia It’s intermittent. Not off often enough to be called no service or you’d have to pay us back for the lack of service but not on long enough to be much use.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Your web app says there is no problem, but your telephone diagnostic services says there is? Which is correct?
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Jon Page
(@JonLPage) reported
from
Lincoln District, England
@virginmedia Hello! Do you have any update on the intermittency issues in LN5?
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Lexy F-J 🦊
(@lexyfj_) reported
from
Lincoln District, England
@virginmedia hello, I'm having an issue signing into my online account, I've tried resetting my password and have entered the correct information multiple times, it says that the site doesn't recognise my account/password. Can you please advise?
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia I do get fed up with @virginmedia platitudes and inability to solve why I have poor connections speed, down to 28kbs at the moment, but your Helpdesk, after I waited 45 minutes, do not consider this to be a problem. Try downloading a 100Mb spreadsheet at that speed.
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Simon Obendorf
(@obendorf) reported
from
Lincoln District, England
@virginmedia No. Trying to upgrade to a faster broadband-only plan. Chat can’t do it because cancelling the landline I don’t use is heretical. Fastest broadband speeds require me to take a SIM I don’t want or need. Online tries to push a TV service. No one listens. Customer fumes.
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AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
@virginmedia I gave in and decided to call. 30 minutes listening to the worst quality music ever! And counting... :’( @virginmedia sucks *****
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia My Daught is having significant problems with her IPAD as result, and using her phones data (no we are not Virgin phones), which is costing her, when your network falters, I then switch to my NHS phone and use its data, and my simply uses her work phone ...both essential workers.
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GIBBO
(@ONLYONEGIBBO) reported
from
Waddington, England
So @virginmedia refused to let @SkyUK transfer our landline so now all services have been removed by SKY. How can people work from home when you give a fix date of 3 December - thus needs sorting now - no TV, no WiFi no phone
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia You can tell it's the weekend when your SONOS speaker is not able to stream radio on a consistent basis, due to intermittent internet problems, which I reported two weeks ago, got a visit on the following Wednesday, got told the installation was poor and left.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Er no, if you had read the thread in its entirety, you will see that I said I was getting someone to look at how to organise the internal network on the house, and I would be leaving at the end of my contract, in 17 months. I would not recommend Virgins services to anyone.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Also perhap if you read the full thread, it would help.
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AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
Oh look no internet again. Thanks @virginmedia Someone recommend a new service provider please because I’ve truly had enough :(
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AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
@virginmedia I’ve given up. You’ve failed yet again to provide what I we needed. I’m not surprised. Virgin Media is fast becoming synonymous with this lack of service. I do NOT recommend you to friends and family.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia @Sonos I don't want meaningless "Sorry for the poor service" what I want is it to be fixed, and fixed permanently, and to be supplied with what I am paying for, which is a stable 200Mbs service.
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AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
@virginmedia After an hour and ten minutes of appalling noise the woman who put us back on hold disconnected us. Five minutes into the new call and all we want to do now is cancel the contract that you’ve failed to provide.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Is it an instructional twitch of all customer service officers, to say "I am sorry ....", wouldn't it be better if your organisation actually did something about it? So it becomes the exception and is not the norm?
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia I do really get fed up with VirginMedias poor service and platitudes. The speed on my internet connection is down less than 56kb, but your Helpdesk technicians consider this to be a problem
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AlicrySky
(@SkyAlicry) reported
from
Lincoln District, England
@virginmedia I didn’t know I could use the forums to terminate my contract.
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Clive Burt
(@Clive_Burt) reported
from
North Hykeham, England
@virginmedia Second day running, get to 4pm and the internet crashes ... Unfortunately I do not have the luxury to stop work and try to fix it
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Payden
(@r0bskee) reported
@CARNDARAK @vmbusiness nothing can beat @telekomHU . Been struggling with the same issue for 3 years 😢 competitive gaming is impossible
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TORYPHOBIC `
(@theKvella) reported
I left@VirginMedia 10 ears ago because they were UTTER SHITE ... @BT is now just as bad and so I gfeglt mabe 10 years experience might have helped... turns out @VIRGINMEDIA ARE STILL #SHITE
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Stuart Herbert 🖤🇪🇺💉💉🎸🐀
(@stuherbert) reported
.@virginmedia is the only way I can get full-fibre broadband where I live. So far, the purchasing and onboarding process has been an awful experience. And trying to get hold of a human to assist has proven impossible. Lack of competition isn't healthy for customers.
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Jeff Pratley
(@Pratjeffley) reported
@virginmedia just a quick observation about your chat/WhatsApp portal for managing customer service conversations. IT DOESN’T WORK. It really doesn’t. It’s not helpful, it isn’t efficient, and is way too prone to error.
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Nick Craven 🇺🇦
(@cravenmos) reported
@virginmedia ...but she did get a text saying one would come on December 21. Quite a difference between five hours and six days! Virgin is charging her more than £70 a month for the pleasure of its service. She certainly would be #BetterConnected
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jiten mehta
(@jitenm54) reported
@virginmedia I have spent over 8 hours on the phone to customer service and still not got anywhere. Everytime I call I get put through to different departments who cannot help.
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Rob Hudson
(@Rob_Hudson_91) reported
Save yourself hassle and DO NOT bother getting any package with @virginmedia dreadful customer service - call handlers are liars, deceitful & not interested in fulfilling the contract made on 2nd Nov! Still no WiFi and all they can say is sorry we understand your frustration…
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Karen hynd
(@HyndellisKaren) reported
@virginmedia are there broadband issues in Dunfermline? Brand new hub and when I go through the steps it's telling me to book an engineer, however last time this happened it was a widespread issue
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Ellie
(@areyouellie) reported
When I called to cancel my dad’s phone contract, the nice man from Virgin Media kept saying ‘I apologise for your loss’. This implies guilt doesn’t it?
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Andy Barnes
(@andydbarnes) reported
@virginmedia You answered. Eventually. No worries. It’s a broken system though. 2h on WhatsApp to get told to phone you anyway