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Virgin Media

Virgin Media service status in Reepham, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Reepham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reepham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Reepham, England

The most recent Virgin Media outage reports came from the following cities: North Hykeham, and Lincoln.

CityProblem TypeReport Time
Lincoln TV 2 months ago
Lincoln Internet 2 months ago
Lincoln Wi-fi 2 months ago
Lincoln Wi-fi 2 months ago
Lincoln Phone 3 months ago
Lincoln Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Reepham, England

Latest outage, problems and issue reports in Reepham and nearby locations:

  • ImpAngel1
    Imp & Angel (@ImpAngel1) reported from North Hykeham, England

    Extremely frustrated and disappointed at the very poor service we're receiving from @vmbusiness as we bring five new phone contracts over from EE. No reply to emails, no returned tel calls. #unacceptable

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia Because I wouldn't connect a laptop to an unknown (to me) website, through the router, where the could alledgely monitor connection speeds. When your engineer visited he had to escalate the issue to your network team. Because I had 1 downstream & 1 upstream not the 24 down and 4.

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia Still here waiting for the restoration of the internet service I pay you to provide.

  • JonLPage
    Jon Page (@JonLPage) reported from Lincoln District, England

    @virginmedia Hello! Do you have any update on the intermittency issues in LN5?

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    Getting fed up with organisations using Covid as an excuse for poor customer response #virginmedia

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia This was 14 days ago (17/09/2020), and I cannot remember the website, and the network engineer advised (19/09/202) me it might 24 hours before it settled .... Since then it's been variable ....

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia Your web app says there is no problem, but your telephone diagnostic services says there is? Which is correct?

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia being shifted from technician to technician to technician.....no resolution ...on the phone for nearly an hour

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia I have been offered the opportunity to complain, but as a customer of 20+ years I am aware complaints tend to get ignored. At its worst speed was down to 0.5Mega bits per second ... At its best (for 20 minutes or so) maybe 150Mega bits per second. Paying for 200Mbps .....

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia Second day running, get to 4pm and the internet crashes ... Unfortunately I do not have the luxury to stop work and try to fix it

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia I have that already, and the issue exists in the middle floor, which is why I want to get a booster for that floor, and also enable my laptop to plugged in on that floor, in the office that I have

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia My Daught is having significant problems with her IPAD as result, and using her phones data (no we are not Virgin phones), which is costing her, when your network falters, I then switch to my NHS phone and use its data, and my simply uses her work phone ...both essential workers.

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia Also perhap if you read the full thread, it would help.

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia Major problems in Lincoln .... BT turned service off to green box!

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia It took until 18:30 for your engineer to call me. Even now the service keeps dropping out ....I hope your techs onto the problem

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia @KazH50 Can you tell me what the issues are in Lincoln, speed down to 2Mbs ... Paying for 200Mbs

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia Er no, if you had read the thread in its entirety, you will see that I said I was getting someone to look at how to organise the internal network on the house, and I would be leaving at the end of my contract, in 17 months. I would not recommend Virgins services to anyone.

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia Issues in Lincoln

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia Ok Virginmedia, the WiFi extender for which paying for (installed on 27th May 2020) has ceased working, this may or may not be as a result of the issues from the weekend or not, but before the issues started, it worked, afterwards it didn't. How do I get it replaced?

  • Clive_Burt
    Clive Burt (@Clive_Burt) reported from North Hykeham, England

    @virginmedia @dev101 Your on-call Network support, who had to wait 18 hours to be sent the ticket, and then he had to endure 4 hours on the phone to India. 2 other households in area also affected. Offer of compensation £0 (issue occurred 15:30 17/9, finally rectified 18:30 19/9).

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • kezzere
    Kerry Elsworth (@kezzere) reported

    @virginmedia do you have an ETA on resolving the broadband issues around Narborough as ours has been playing up for a few days and has now completely gone! Postcode is LE19 3FA thanks

  • RedsAdam94
    Adam⚽️ (@RedsAdam94) reported

    **** sake why is @virginmedia not processing the channel I want to buy on the Tv😭😭😭

  • RangerRizzo
    Thomas 🇮🇪 🇩🇪 2022 (@RangerRizzo) reported

    Virgin media is so incredibly ****, wouldn't recommend them too anyone 👎

  • fallingdownbill
    Bill Foster 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@fallingdownbill) reported

    @DefundBBC Can I cancel my license if I have virgin media?

  • Tiffers1973
    Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, England

    Spent most of the day being spoken to like crap by @virginmedia customer service staff who ask why I want to cancel 3 days post install date and no install you work it out!!!!! Losing the will to live here

  • MissMarvel2016
    Christine (@MissMarvel2016) reported

    @virginmedia No it's been crap and just dropped there suddenly in the middle of my shift. It's back now but I need to work!!

  • AmandaBabington
    Amanda Babington (@AmandaBabington) reported

    @virginmedia wifi on the blink AGAIN. Totally impossible to load a basic webpage and yet you continue to charge an exorbitant monthly fee for NO service. Trying & now failing to cheer my poorly 4 year old up with some catch-up tv. Explain yourselves?

  • mrdalesteel
    DeFi Dale! (@mrdalesteel) reported

    @virginmedia WOW VIRGIN MEDIA STRIKE AGAIN. STILL PISS POOR. I WAS AMAZED WHEN YOU ANSWERED MY CALL STRAIGHT AWAY - I THOUGHT WOW YOUVE GOT BETTER... THEN ON HOLD FOR 15 MINUTES FOR YOU THEN TO HANG UP. IM NOT CALLING YOU AGAIN. IF MY PHONE ISN'T FIXED THE NEXT BILL WONT BE PAID

  • HarrierGR3
    Gareth W (@HarrierGR3) reported

    @virginmedia Getting really sick of paying loads of money a month for 1gb internet and averaging around 90mbps - today I'm down to 30mbps WTF am I actually paying for!? I get better speeds on my mobile!? Website's a joke and just takes users round in circles

  • Tiffers1973
    Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, England

    @virginmedia I'm trying to cancel but even that seems impossible