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Virgin Media outages and service status in Acomb, England

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  • Virgin Media generated 0 outage signals in the last 24 hours around Acomb, including 0 direct reports.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Acomb, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Acomb, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Virgin Media Issues Reports Near Acomb, England

Latest outage, problems and issue reports in Acomb and nearby locations:

  • Markticus
    𝕭𝖎𝖌 M𝖆𝖗𝖐𝖇𝖔𝖜𝖘𝖐𝖎 (@Markticus) reported from Consett, England

    Incredibly stressful and poor customer service from @virginmedia, Not adhering to T+Cs. Agent lying on phone to me. not allowing complaints and just blatantly lying Absolutely disgusted

  • mmcvickers
    Michael McVickers (@mmcvickers) reported from Consett, England

    @virginmedia @virginhelp Hi, it’s not an outage problem as it’s been like this for months and months

  • Nattalingo
    Nathalie Paris (@Nattalingo) reported from Consett, England

    @virginmedia How will this please be different from the service I have had so far? Will someone competent ring me?

  • Nattalingo
    Nathalie Paris (@Nattalingo) reported from Consett, England

    @virginmedia New one is I was hoping to sign up to some sort of TV package, but when logged into my online account it gives me a "oops" with no option, so I need to talk to someone. Experience with the number you have given me has been poor, I want to avoid it!

  • Dawnletsfaceit
    Dawn knight (@Dawnletsfaceit) reported from Consett, England

    @virginmedia new customer ...2 engineer No Shows !! Not a great start. Try again for Wednesday. Let's hope they show this time. In the meantime please stop sending me emails to get me up and running.....that's the whole reason I need an engineer 😡

  • HelenEmbleton1
    Helen Embleton (@HelenEmbleton1) reported from Leadgate, England

    @virginmedia Your customer services

  • Nattalingo
    Nathalie Paris (@Nattalingo) reported from Consett, England

    @virginmedia I do, about an ongoing complaint and a new query too, as well as this unresolved mobile query. Am supposed to have someone talking to me via text right now but they are very slow to respond! 2 meaningless texts in 13 minutes. Could someone please ring me?

  • Nattalingo
    Nathalie Paris (@Nattalingo) reported from Consett, England

    @virginmedia Ongoing complaint about a landline number that failed to be transferred to my account with you due to it not being requested by you in time.

  • DodgyThumbs
    Dodgy Thumbs 👍👍 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@DodgyThumbs) reported from Acomb, England

    @virginmedia Absolutely NONE of the aforementioned! Poor quality TV.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Dr_SReshamwalla
    Sophie Reshamwalla (@Dr_SReshamwalla) reported

    @virginmedia absolutely appalling customer service. Been a customer for years. I have an ongoing complaint with a complaint reference number but nobody at virgin is replying. I’m trying on here to see if there is a human who can respond. Virgin can you respond??

  • MartinLawton
    Martin Lawton (@MartinLawton) reported

    @virginmedia What is the point, your website keeps saying you are looking into it and keeps changing the fix time, you will just say the same. 😐

  • philbreadin
    Phil (@philbreadin) reported

    @virginmedia how come my bill has jumped from £55 to £72 mid contract? I understand it's April and a small price increase is expected but £17 is taking the mick. With the issues I've had lately @skytv is looking more tempting.

  • Snickerboi95020
    Cam (@Snickerboi95020) reported

    @TheMangoDemon @MrDalekJD I think it’s virgin media fibre connection - 2.5gbps up and down, it’s like £70 tho I think

  • redjohnno1
    Eye of the the storm (@redjohnno1) reported

    @virginmedia 15years a customer, tried to renew 3 times. 3 times you did it wrong, given up and moved to sky. Your customer service is absolutely shocking and zero customer loyalty

  • dononerigby
    Riggers (@dononerigby) reported

    @virginmedia truly awful customer service stay on hold for an hour then get cut off I pay for services and then don't get them and then you can't get hold of them

  • bigbally
    Adrian Bird (@bigbally) reported

    @virginmedia If you want to know how really BAD this bunch of COWBOYS are - listen to BBC Radio Four "You & Your" Monday 13 April. Utterly inept and incompetent. STEALING a LIVING. The Senior Management should HANG THEIR INCOMPETENT HEADS IN SHAME.

  • JJRussell95
    Joshy R 🌒 (@JJRussell95) reported

    @virginmedia don’t care about about their vulnerable customers and their Customer service are useless Robots reading off a script @VirginMedia_TV

  • _kimosabe_
    John James (@_kimosabe_) reported

    @virginmedia very disappointed with customer service can anyone help me fine out how to contact the CEO many thanks

  • Gary1165
    salmo (@Gary1165) reported

    @virginmedia @El_Lloydie I would just cancel as they are failing in there contractural obligations