Virgin Media Outage Report in Acomb, Northumberland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Acomb, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Acomb and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Acomb, Northumberland, England
The most recent Virgin Media outage reports came from the following cities: Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Consett |
Internet | |
| Consett |
TV | |
| Consett |
Internet | |
| Consett |
TV | |
| Consett |
Internet | |
| Consett |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Acomb, England
Latest outage, problems and issue reports in Acomb and nearby locations:
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Nathalie Paris
(@Nattalingo) reported
from
Consett, England
@virginmedia I do, about an ongoing complaint and a new query too, as well as this unresolved mobile query. Am supposed to have someone talking to me via text right now but they are very slow to respond! 2 meaningless texts in 13 minutes. Could someone please ring me?
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Nathalie Paris
(@Nattalingo) reported
from
Consett, England
@virginmedia How will this please be different from the service I have had so far? Will someone competent ring me?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kirsty Bellis
(@KirstySig) reported
Absolutely appalled by the service from @virginmobile @virginmedia. Called yesterday with PAC code to switch my number. Was told it would be done today. It wasn't. Called again and the person I spoke to couldn't have cared less. #virginmobile #VirginMedia #customerdoesntmatter
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MickX
(@MickWeston1) reported
@virginmedia That isn't strictly true. I just spoke to your customer services and was told that many people, me included, are still without TV services and we would have to wait until it is hopefully fixed by tomorrow
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DGA #FBPE
(@wuunce) reported
@virginmedia my whole road has no broadband, your area status says no issues and you are telling people people in the road that the issue is just with them. Completely dishonest and utterly dreadful service - again.
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JRSims
(@h01322) reported
@virginmedia been on hold for nearly 90 minutes trying to cancel our account with you following your disastrous customer service. After 15 years with Virgin here we come @SkyUK
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Terry Cooke
(@tezcooke) reported
@virginmedia Ok thank you. Assume you will automatically credit us for a days lack of service ?
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Anna rice
(@spanners6) reported
@virginmedia Not sure he wasn’t bothered tbh, we tried a few things to fix then he said it will be fixed soon !!! 5 weeks now
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Geoffrey Connor
(@geoffreyhc1960) reported
@GrahamBlundell2 @virginmedia I never had a problem when I was with them previously but of course experiences will vary
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Tom
(@TomMumby) reported
@virginmedia Second day as a virgin media tv customer, only four basic channels, the fault has been referred to your fault mgt team, who will aim to resolve within 5 working days! It’s not good enough, better be a reduction in my bill, I’m not paying for a service not received!
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😷 PLEASE Wear a mask and save a life!
(@scot_indy) reported
@virginmedia TV360 delivered yesterday - I know you had major issues but 24 hours later we still have zero access and just get texts telling us an engineer is booked? Confused doesn’t cover it - HELP !
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Michael Inglis
(@Mikeinglis3) reported
@virginmedia By stating services have resumed, by false advertising quality. By breaking promiseses time after time. Do not call me by my first name either. Virgin media forfeited that right through years of chappy treatment. Trust me. Looking to cancel for good now