Virgin Media Outage Report in Acomb, Northumberland, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Acomb, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Acomb and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Acomb, Northumberland, England
The most recent Virgin Media outage reports came from the following cities: Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Consett |
Internet | |
| Consett |
TV | |
| Consett |
TV | |
| Consett |
TV | |
| Consett |
Wi-fi | |
| Consett |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Acomb, England
Latest outage, problems and issue reports in Acomb and nearby locations:
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Dodgy Thumbs 👍👍 🏴🇬🇧
(@DodgyThumbs) reported
from
Acomb, England
@virginmedia Absolutely NONE of the aforementioned! Poor quality TV.
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Nathalie Paris
(@Nattalingo) reported
from
Consett, England
@virginmedia Ongoing complaint about a landline number that failed to be transferred to my account with you due to it not being requested by you in time.
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Nathalie Paris
(@Nattalingo) reported
from
Consett, England
@virginmedia I do, about an ongoing complaint and a new query too, as well as this unresolved mobile query. Am supposed to have someone talking to me via text right now but they are very slow to respond! 2 meaningless texts in 13 minutes. Could someone please ring me?
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Nathalie Paris
(@Nattalingo) reported
from
Consett, England
@virginmedia New one is I was hoping to sign up to some sort of TV package, but when logged into my online account it gives me a "oops" with no option, so I need to talk to someone. Experience with the number you have given me has been poor, I want to avoid it!
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Nathalie Paris
(@Nattalingo) reported
from
Consett, England
@virginmedia How will this please be different from the service I have had so far? Will someone competent ring me?
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𝕭𝖎𝖌 M𝖆𝖗𝖐𝖇𝖔𝖜𝖘𝖐𝖎
(@Markticus) reported
from
Consett, England
Incredibly stressful and poor customer service from @virginmedia, Not adhering to T+Cs. Agent lying on phone to me. not allowing complaints and just blatantly lying Absolutely disgusted
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Michael McVickers
(@mmcvickers) reported
from
Consett, England
@virginmedia @virginhelp Hi, it’s not an outage problem as it’s been like this for months and months
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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nemo
(@nemo20000) reported
@ianjeffray @virginmedia Virgin engineer responded to our complaint of a noisy phone line by switching us to VOIP. “We don’t have the cable any more” was the reason he gave. “So the phone won’t work if there’s a power cut?” I asked. “No.” Progress 👍😩
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Dave
(@DAKershaw) reported
@virginmedia No idea, but I do not expect to be treated like an idiot. I am an IT manager. I know how this stuff works. I've had a text to say they have fixed the issue. If they have they have changed the wrong street as I have had no improvement
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carole B
(@carole2708) reported
@virginmedia seems like there is a problem for signing in!!! What is going on?!! I have been trying to sign in for weeks. I think I will have to change internet provider
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Paul Allen 💙
(@PAllen) reported
Started online chat with @virginmedia to cancel TV/broadband service. No agents, prompted to phone. Phone automated service prompted me to use SMS. SMS then prompted me to transfer to WhatsApp. Tried to cancel through WhatsApp - no agents available, prompts me to call. FFS.
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Lianne Evans
(@Evansmama05) reported
@virginmedia @DanBassrunner We’re down in PO13 now for 48 hours! Other half a cyber consultant so don’t ask if we’ve tried all the tests! Can’t even get through on the phone or chat; both wfh too. Proper crap service this 😡 😡😡
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joanne cair
(@mstmrvelusmummy) reported
@virginmedia Of course I remain #unhappy. I still have no service, no communication and no clue as to when it's going to be fixed. Let me ask... would you be happy with this level of service and communication if you were in my situation??? @LutzSchueler
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Lianne Evans
(@Evansmama05) reported
@virginmedia what the hell is going on in postcode PO13 area? No phone, tv or WiFi for 48hrs? Can’t even contact you to cancel as no messages, calls or anything available! What a sh1tshow! 😡
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H
(@Hb100000000) reported
@virginmedia Why does it take a week to find out about creating an emergency full install appointment! Fix this mess please!
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Trish Mitchell
(@trishmitch) reported
@virginmedia I understand it’s a local fault (since others were reporting the same issue) but I’m curious as to what it was
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Tom Casey
(@TomCase93745408) reported
@virginmedia your customer service is a joke. 2 hours waiting for assistance and then minimal replies.