Virgin Media Outage Report in Acomb, Northumberland, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Acomb, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Acomb and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Community Discussion
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Virgin Media Issues Reports Near Acomb, England
Latest outage, problems and issue reports in Acomb and nearby locations:
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Dodgy Thumbs 👍👍 🏴🇬🇧
(@DodgyThumbs) reported
from
Acomb, England
@virginmedia Absolutely NONE of the aforementioned! Poor quality TV.
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Nathalie Paris
(@Nattalingo) reported
from
Consett, England
@virginmedia I do, about an ongoing complaint and a new query too, as well as this unresolved mobile query. Am supposed to have someone talking to me via text right now but they are very slow to respond! 2 meaningless texts in 13 minutes. Could someone please ring me?
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Nathalie Paris
(@Nattalingo) reported
from
Consett, England
@virginmedia Ongoing complaint about a landline number that failed to be transferred to my account with you due to it not being requested by you in time.
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Michael McVickers
(@mmcvickers) reported
from
Consett, England
@virginmedia @virginhelp Hi, it’s not an outage problem as it’s been like this for months and months
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𝕭𝖎𝖌 M𝖆𝖗𝖐𝖇𝖔𝖜𝖘𝖐𝖎
(@Markticus) reported
from
Consett, England
Incredibly stressful and poor customer service from @virginmedia, Not adhering to T+Cs. Agent lying on phone to me. not allowing complaints and just blatantly lying Absolutely disgusted
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Nathalie Paris
(@Nattalingo) reported
from
Consett, England
@virginmedia How will this please be different from the service I have had so far? Will someone competent ring me?
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Nathalie Paris
(@Nattalingo) reported
from
Consett, England
@virginmedia New one is I was hoping to sign up to some sort of TV package, but when logged into my online account it gives me a "oops" with no option, so I need to talk to someone. Experience with the number you have given me has been poor, I want to avoid it!
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Helen Embleton
(@HelenEmbleton1) reported
from
Leadgate, England
@virginmedia Your customer services
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Josh wade
(@JoshRevelations) reported
@virginmedia Yes i have been checking it for the last hour and still says “no known issues” which clearly there is one. This has happened loads of times then we get a good week or so then bam no internet again
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beagz
(@b3agz) reported
@virginmedia 2 full days? So if I had 47 hours it'd be all good? The fact that you've clocked up about 50-60 hours of outages a month since October means nothing because they were in chunks of 5-8 hours? You know what, never mind. I'm done. I'll 1/4 of the speed from BT over this sideshow.
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RF
(@RFMarshall2016) reported
@virginmedia Terrible customer service in Ireland. Since 9 this morning I have been on a WhatsApp chat and the consultant left me hanging with no reply for more than one hour and a half.
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soph
(@sophie_norburn) reported
@virginmedia please can you add Disney plus to the apps as it's very inconvenient having to plug my laptop into the tv ... almost as inconvenient as the speed of your internet 🙈 yours sincerely, an unsatisfied customer
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ℜ𝔲𝔟𝔶 𝔐𝔬𝔯𝔢𝔱𝔬𝔫
(@rubymoreton) reported
No problems with @virginmedia broadband for ages and oh surprise surprise it went off an hour ago and won’t come back on, no problems in our area, tried to reset the router.. still nothing. Pay out of your arse for a service that is nothing but crap!
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Ross Wearing
(@1969Ross) reported
@virginmedia Yes have looked online but not got a fix yet. Will reach out to their engineers.
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Leanne Johnson
(@lmjohnson25) reported
@virginmedia I called yesterday after receiving an email saying I had cashed the cheque and so will not be sent another one. The person on the call just kept saying that a complaint is in progress and I’ve cashed the cheque. No help whatsoever. Your customer service systems are deeply flawed
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Mike Isherwood
(@mikejtisherwood) reported
@virginmedia Of course. That’s exactly what I pay you for. To tell me when to ring you so you can update me on your poor service since November. I’m looking forward to navigating your automated service, waiting on hold, and getting passed across departments. @richardbranson this isn’t good
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TOBI CAIRA
(@tobicaira14) reported
@virginmedia hi guys, im trying to get through to customer support but cant any advice?? need for business
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Chris,,,,
(@pidgpie) reported
@virginmedia any issues S65 Area my status says you cant get on the internet run the app tests - your back on the net no problems found every 5mins net on/off rebooted etc been on off since fri