Virgin Media outages and service status in Acomb, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Acomb, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Acomb, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Acomb, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 25: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Virgin Media Issues Reports Near Acomb, England
Latest outage, problems and issue reports in Acomb and nearby locations:
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Dawn knight (@Dawnletsfaceit) reported from Consett, England@virginmedia new customer ...2 engineer No Shows !! Not a great start. Try again for Wednesday. Let's hope they show this time. In the meantime please stop sending me emails to get me up and running.....that's the whole reason I need an engineer ๐ก
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Dodgy Thumbs ๐๐ ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐ฌ๐ง (@DodgyThumbs) reported from Acomb, England@virginmedia Absolutely NONE of the aforementioned! Poor quality TV.
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Nathalie Paris (@Nattalingo) reported from Consett, England@virginmedia New one is I was hoping to sign up to some sort of TV package, but when logged into my online account it gives me a "oops" with no option, so I need to talk to someone. Experience with the number you have given me has been poor, I want to avoid it!
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Nathalie Paris (@Nattalingo) reported from Consett, England@virginmedia I do, about an ongoing complaint and a new query too, as well as this unresolved mobile query. Am supposed to have someone talking to me via text right now but they are very slow to respond! 2 meaningless texts in 13 minutes. Could someone please ring me?
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Nathalie Paris (@Nattalingo) reported from Consett, England@virginmedia Ongoing complaint about a landline number that failed to be transferred to my account with you due to it not being requested by you in time.
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Nathalie Paris (@Nattalingo) reported from Consett, England@virginmedia How will this please be different from the service I have had so far? Will someone competent ring me?
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๐ญ๐๐ M๐๐๐๐๐๐๐๐๐ (@Markticus) reported from Consett, EnglandIncredibly stressful and poor customer service from @virginmedia, Not adhering to T+Cs. Agent lying on phone to me. not allowing complaints and just blatantly lying Absolutely disgusted
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Michael McVickers (@mmcvickers) reported from Consett, England@virginmedia @virginhelp Hi, itโs not an outage problem as itโs been like this for months and months
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Helen Embleton (@HelenEmbleton1) reported from Leadgate, England@virginmedia Your customer services
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Vicky Leigh (@vickiferris) reportedGo back to customer services and also for a call - i spent an hour on tuesday on the phone so would appreciate them calling me as they are the inconsistent party who change their story every time I speak to them. (7) @virginmedia
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@j0nfuzz.me (@j0nfuzz) reported@JMRGBY_ @virginmedia Donโt forget to have that reflected in your service charge
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Time for change (@theRealNickle) reported.@virginmedia made multiple phone call to report issues. Promises made, problems not resolved. Fortunately, contract is up soon.
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(((Tim from Radio Clash))) ๐ ๐ณ๏ธโ๐๐๐ค๐๐ค (@radioclashblog) reportedSadly we are still last mile copper here, no Community/Open Reach fibre yet but we do have Virgin Media (old cable)... Yes I know...but I suspect support will be as **** like nearly all of them now....if Plusnet wasn't dropping phones and Zen wasn't hyper expensive I'd use them.
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kelefc79 (@kelefc79) reported@virginmedia 4 days my elderly dad has been without service. Not good enough.
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GLH (@GarryHines4) reported@virginmedia Lovely. Broadband down yet again. What a company you are. Almost like you are taking money under false pretences. And guess whatโฆ. nobody answers the phone๐คฌ
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Jen ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐ฌ๐ง๐ฎ๐ฑ๐ท (@mrsjen2023) reported@virginmedia Hello My remote doesn't work with my new 360 box please advise?
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Dave (@DaveWW1877) reported@virginmedia Complete joke of a company, ongoing complaint since the 30th March Promised a Backs transfer for the compensation, chasing for over a month only to be told Backs not working, but the best is cheque refund posted today please allow 45 days for delivery. ๐ Mail Joke
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Paul Moore - Security Consultant ๎จ (@Paul_Reviews) reportedDone with @virginmedia 3 times I've requested Comex come out and dig up the drive to bury their own cable which wasn't installed correctly. 3 times they've sent a level 1 tech with a shovel, who can't do the job. Contract cancelled. I might return if they ever decide to put customer services back in the UK - preferably with someone who understands plain English. #hopeless
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Don Beech (@Wayne26409326) reported@virginmedia tv not working for 48 hrs happening every other week for the past 6 weeks