Virgin Media Outage Report in Acomb, Northumberland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Acomb, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Acomb and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Acomb, Northumberland, England
The most recent Virgin Media outage reports came from the following cities: Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Consett |
Internet | |
| Consett |
TV | |
| Consett |
Internet | |
| Consett |
TV | |
| Consett |
Internet | |
| Consett |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Acomb, England
Latest outage, problems and issue reports in Acomb and nearby locations:
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Nathalie Paris
(@Nattalingo) reported
from
Consett, England
@virginmedia New one is I was hoping to sign up to some sort of TV package, but when logged into my online account it gives me a "oops" with no option, so I need to talk to someone. Experience with the number you have given me has been poor, I want to avoid it!
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𝕭𝖎𝖌 M𝖆𝖗𝖐𝖇𝖔𝖜𝖘𝖐𝖎
(@Markticus) reported
from
Consett, England
Incredibly stressful and poor customer service from @virginmedia, Not adhering to T+Cs. Agent lying on phone to me. not allowing complaints and just blatantly lying Absolutely disgusted
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Nathalie Paris
(@Nattalingo) reported
from
Consett, England
@virginmedia I do, about an ongoing complaint and a new query too, as well as this unresolved mobile query. Am supposed to have someone talking to me via text right now but they are very slow to respond! 2 meaningless texts in 13 minutes. Could someone please ring me?
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Helen Embleton
(@HelenEmbleton1) reported
from
Leadgate, England
@virginmedia Your customer services
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Michael McVickers
(@mmcvickers) reported
from
Consett, England
@virginmedia @virginhelp Hi, it’s not an outage problem as it’s been like this for months and months
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Nathalie Paris
(@Nattalingo) reported
from
Consett, England
@virginmedia How will this please be different from the service I have had so far? Will someone competent ring me?
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Dodgy Thumbs 👍👍 🏴🇬🇧
(@DodgyThumbs) reported
from
Acomb, England
@virginmedia Absolutely NONE of the aforementioned! Poor quality TV.
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Nathalie Paris
(@Nattalingo) reported
from
Consett, England
@virginmedia Ongoing complaint about a landline number that failed to be transferred to my account with you due to it not being requested by you in time.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Murtagh
(@davidmurtz) reported
@virginmedia Its been on/off all weekend. Checked the community group and others my area have said the same. When internet is working its really slow and a lag a lot. My main concern is my son with needs
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hsacsrednu
(@unders1989) reported
@virginmedia Original date given was 2/12. Over a week since the issues started. I refused and said it needed to be sooner. Told I needed to pay an additional £9.99 to have priority. Booked for 28/11 but I didn’t consent to add. charges. Why should I have to pay after your works caused this?
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Christine Smedley
(@cschrissie) reported
@virginmedia 2/2 it down to the parents to replace th clothes as “ you should have been watching her more” well take it you have never tried to get an independent 3 year old and a pushchair out on the school run……the whole estate is a mess and no one at VM cares
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X0R3ed @ym0n 😷
(@azelhajjar) reported
@virginmedia It says there is issues. Please read the tweet
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hannah farrington
(@hannah_rf) reported
@virginmedia Saying it's down till 4pm!!! Wth!!! That's going on for 24 hours
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Sarah
(@happyw0ndering) reported
@virginmedia thinking it's completely acceptable to charge you £65 for not sending their router back when they haven't sent you a bag to send it back and you've asked for one three times. Can't wait all day for a collection team to randomly turn up either. Terrible
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Kirsty Zakrocka
(@kirstyzakrocka) reported
@virginmedia Our internet service has been down since Thursday evening in the N1 area. We haven’t been able to get any work done. This is an absolute joke when will it be fixed?
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Ash
(@Ash56929550) reported
@virginmedia can you please ask someone to call me about my intermittent at best broadband? Struggling with dropouts and poor connection for 2 months. Have spent hours on hold hoping for a fix. No luck 😞
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Kenneth
(@CallMeKnnth) reported
@virginmedia I'm having trouble getting my credit refunded since I left Virgin to move into a new home. No one is replying to my emails.
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Danny.
(@DannyC_95) reported
@virginmedia The mobile that it happens on is using the most up to date version of the app and uses the same network connection too