Virgin Media Outage Report in Tyn-y-Gongl, Anglesey, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Tyn-y-Gongl, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tyn-y-Gongl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Tyn-y-Gongl, Wales
Latest outage, problems and issue reports in Tyn-y-Gongl and nearby locations:
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jon brooker
(@jonbrooker1) reported
from
Llangefni, Wales
@virginmedia In total I spoke to 17 people and the call lasted 4.5 hours, so no I am not happy. An engineer came out and replaced the HUB 4 with another one, that is still worse than the HUB 3, overall still a terrible experience for a long standing Customer.
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Bull Gates
(@_SheikYerbouti) reported
from
Tyn-y-Gongl, Wales
Iwobi is like Virgin Media. Seemed like a good idea at first but he seems to stop working every 10 minutes and is slow as ****.
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a n n a
(@annajenhuws) reported
from
Y Felinheli, Wales
@virginmedia I’ve been trying to cancel my broadband for over a month but can’t get through to anyone & I’ve been sent a bill to an address no longer occupied
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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grum
(@grum63) reported
@POpEyedWazza @virginmedia Yes. The customer care is rubbish.
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Juergen is the best
(@rincewindrunnin) reported
Still waiting on the #virginexecteam to deal with my complaint but if you want good customer service and experience then from my experiences don’t choose #virginmedia especially if someone works from home. Is this what being sanctioned feels like? Dramatic perhaps #internetoutage
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Richard Birks
(@richone54) reported
@TheFlyingKipper @virginmedia I think you are lucky, I tried contacting them and got put on the what’s app chat which ended with me having to cancel.
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Vivek Idnani
(@idnanivivek) reported
@virginmedia - need your team’s urgent help in setting up broadband connection at my home. It has been more than 12 days I placed the order. @virginmedia
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James Cassidy
(@jcassidy2) reported
@virginmedia I’m not sure what’s been changed on my account now, your salesman didn’t explain anything and just said he’ll boost my broadband..I’m a disabled vulnerable customer, who can I speak to to sort this out? Your salesman should be ashamed for taking advantage and misselling a product
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KayleighLouise
(@kayleigh_lou90) reported
@virginmedia yet again services are down! Seriously need it sorted! Why do I bother paying my bill when I don’t have the services I pay for anyway 😡
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M0npho
(@M0npho) reported
@virginmedia can you fix your wifi reliability
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Mary Shanahan
(@ShanahanMary) reported
@virginmedia been almost daily outage, high bills, bad communication.
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Alan Cox
(@coxy731) reported
@Gflex81 @TheFlyingKipper @virginmedia Cancel the direct debit, they are in breach of contract as they own the equipment
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Lily O'hara
(@Lily_Oh_x) reported
@virginmedia @virginhelp Thank you. Will be without internet for 24 hours despite installing ‘faster’ internet last summer. Terrible ‘service’