Vodafone outages and service status in York, England
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- Vodafone generated 0 outage signals in the last 24 hours around York, including 0 direct reports.
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Problems in the last 24 hours in York, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near York, England
Latest outage, problems and issue reports in York and nearby locations:
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The Battery Human (@thebatteryhuman) reported from Cawood, England@VodafoneUK I've already tried to sort this with your usless customer service. I am cancelling my broadband with you and moving to a company who has humans based in the UK.
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David Hemingway (@HemingwayDM) reported from York, England@VodafoneUK Hi Jason. That was difficult when there was no network connectivity! Seems to be back up now.
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Derek Russell (@jerseyrussell1) reported from York, England@VodafoneUK @Lord_Sugar Perhaps he can’t afford upgrade🤫 I’ll chip in a coin or two poor soul
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York Hypnotherapist (@AngieDoigThorne) reported from Dunnington, England@VodafoneUK is there a service drop in York as getting no service message 🤔
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York Hypnotherapist Angie Doig-Thorne (@YorkHypnotist) reported from Dunnington, England@VodafoneUK how do you get help as your online chat Tobi is not working
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Kanyembo West (@KautiJChikondo) reported from Askham Richard, England@VodafoneUK uhm tf 4 days now and I still don’t have service ? You are literally useless!!! I been to 2 stores and have called in 3 times ???wtf
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angeline fowler (@pink_angeline) reported from York, England@VodafoneUK I want to speak to a person on the phone but every time I rang it cut me off. I’ll be swapping to another network if it’s this hard to contact Vodafone
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Geoffrey Armstrong (@Gaarmstrong318) reported from York, England@VodafoneUK 1 down 2 to go! by that I mean 2 numbers left to port away from you as they expire! That’s what happens when your own staff commit fraud and you expect the me to do the leg work! 11years of loyalty (not that you showed as appreciation of that) gone!
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Filipino Chino (@filipino_chino) reported from York, England@VodafoneUK we have a fault with our city fibre line, not related to your outage... We were given a code to get straight through from second line tech support, but cannot get through... Can you help?
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Claire Agutter (@ClaireAgutter) reported from York, England@VodafoneUK It seems odd this isn't what you expect when the automated response is in place? Finally got my issue resolved after two chat sessions and one abortive phone call but very unimpressed #cx
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Bearded Zombie #standwithukraine ☮️🌱🇺🇦♠️ (@silentscreams_9) reported from York, England@VodafoneUK any ideas what would cause my phone to struggle loading websites when I’m on 5G? They eventually load, but take much longer than I would expect for a strong 5G signal.
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Claire Agutter (@ClaireAgutter) reported from York, England"thank you for your call but we're currently unable to answer your call" that's a whole new level of bad customer service @VodafoneUK So what are my options now? #cx
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living-the-dream (@middleaged_mom) reported from Strensall with Towthorpe, England@juice240888 @VodafoneUK Tesco usually have good deals and work off the O2 network
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Dale Melita (@DaleMelita) reported from York, England@VodafoneUK really happy with the customer service from you guys earlier and looking forward to my upgrade on Tuesday🤗
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Lesley Lickley and Grumpy Alan (@Lels1960) reported from York, England@Cazxsmith @Matthew_Wright @VodafoneUK I too have been with EE since they were Orange. Never been with any other provider because they are so good.
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Hayley 🌹 (@HayleyFlintham) reported from Micklefield, EnglandI’ve had to call @VodafoneUK so much in the past month and I’m sick of it. It took a month for them to actually give me internet and now it’s not working again. The best bit is that it’ll take me 2 hours to actually speak to someone on the phone. Their app won’t even load...
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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CanonBall (@FoderCanon) reported@VodafoneUK Why is Vodafone coverage so poor in the Midlands. It is appalling
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ck (@ck2012US) reported@VodafoneUK my mums terminally ill and our recently activated home phone line doesn’t work meaning loved ones and doctors, carers and support teams can’t phone her and your tech support team are saying it is going to take 3-5 days to fix - needs fixing in next hour.
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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✨Taryn H ✨ (@Taz_Pricey) reportedWow @VodafoneUK your customer service is awful, asking a question on the chat and the response is "yeah just hold on" SERIOUSLY! that's how you run the business now! All I asked was if the contract could be resent as not att'd - with a please!
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bryony (@bryonycdc) reportedavoid @VodafoneUK like the plague - i cancelled my broadband with them as i wasa moving, and they have set up the new person in my old house’s account under MY details and are billing ME for their usage. what the everloving ****.
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iKyle 🇺🇦🏳️🌈#SaucyMinx (@iKyle2017) reported@VodafoneUK sent me a nice message 😡 my broadband contract is up, so now they’ll charge £52 a month for the worst service I’ve ever encountered, um NO! Don’t think so, finally I can leave this sorry excuse for a service provider!
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Robert California (@RobertCaliCEO) reported@bryonycdc @VodafoneUK Never had an issue with them 👍🏻
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Stephen Noakes (@Slimo80) reported@VodafoneUK why is everything so difficult with you? Wanted to discuss my broadband as out of contract. Tobi trying to cancel my phone. Tried calling answered by someone who sounded like they were in a traffic jam. What are you doing?
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Zara Chaudhry (@Zarachaudhry52) reported@KH4NS @VodafoneUK I can understand that there can be technical issues but a 3 week time period is too much Is anyone else in this area also facing such slow speed? 🤨