Vodafone outages and service status in York, England
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- Vodafone generated 0 outage signals in the last 24 hours around York, including 0 direct reports.
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Problems in the last 24 hours in York, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near York, England
Latest outage, problems and issue reports in York and nearby locations:
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angeline fowler (@pink_angeline) reported from York, England@VodafoneUK I want to speak to a person on the phone but every time I rang it cut me off. I’ll be swapping to another network if it’s this hard to contact Vodafone
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Derek Russell (@jerseyrussell1) reported from York, England@VodafoneUK @Lord_Sugar Perhaps he can’t afford upgrade🤫 I’ll chip in a coin or two poor soul
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Filipino Chino (@filipino_chino) reported from York, England@VodafoneUK we have a fault with our city fibre line, not related to your outage... We were given a code to get straight through from second line tech support, but cannot get through... Can you help?
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Lesley Lickley and Grumpy Alan (@Lels1960) reported from York, England@Cazxsmith @Matthew_Wright @VodafoneUK I too have been with EE since they were Orange. Never been with any other provider because they are so good.
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Kanyembo West (@KautiJChikondo) reported from Askham Richard, England@VodafoneUK uhm tf 4 days now and I still don’t have service ? You are literally useless!!! I been to 2 stores and have called in 3 times ???wtf
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living-the-dream (@middleaged_mom) reported from Strensall with Towthorpe, England@juice240888 @VodafoneUK Tesco usually have good deals and work off the O2 network
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York Hypnotherapist Angie Doig-Thorne (@YorkHypnotist) reported from Dunnington, England@VodafoneUK how do you get help as your online chat Tobi is not working
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The Battery Human (@thebatteryhuman) reported from Cawood, England@VodafoneUK I've already tried to sort this with your usless customer service. I am cancelling my broadband with you and moving to a company who has humans based in the UK.
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Claire Agutter (@ClaireAgutter) reported from York, England@VodafoneUK It seems odd this isn't what you expect when the automated response is in place? Finally got my issue resolved after two chat sessions and one abortive phone call but very unimpressed #cx
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Hayley 🌹 (@HayleyFlintham) reported from Micklefield, EnglandI’ve had to call @VodafoneUK so much in the past month and I’m sick of it. It took a month for them to actually give me internet and now it’s not working again. The best bit is that it’ll take me 2 hours to actually speak to someone on the phone. Their app won’t even load...
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Dale Melita (@DaleMelita) reported from York, England@VodafoneUK really happy with the customer service from you guys earlier and looking forward to my upgrade on Tuesday🤗
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Bearded Zombie #standwithukraine ☮️🌱🇺🇦♠️ (@silentscreams_9) reported from York, England@VodafoneUK any ideas what would cause my phone to struggle loading websites when I’m on 5G? They eventually load, but take much longer than I would expect for a strong 5G signal.
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Geoffrey Armstrong (@Gaarmstrong318) reported from York, England@VodafoneUK 1 down 2 to go! by that I mean 2 numbers left to port away from you as they expire! That’s what happens when your own staff commit fraud and you expect the me to do the leg work! 11years of loyalty (not that you showed as appreciation of that) gone!
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York Hypnotherapist (@AngieDoigThorne) reported from Dunnington, England@VodafoneUK is there a service drop in York as getting no service message 🤔
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Claire Agutter (@ClaireAgutter) reported from York, England"thank you for your call but we're currently unable to answer your call" that's a whole new level of bad customer service @VodafoneUK So what are my options now? #cx
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David Hemingway (@HemingwayDM) reported from York, England@VodafoneUK Hi Jason. That was difficult when there was no network connectivity! Seems to be back up now.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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DiKey (@xcetveli) reported@VodafoneUK team couldn’t even handle a package upgrade. They asked for my consent to deactivate my line to do it. After I questioned the consent they admitted it could take 1–5 days! No written 1-day fix guarantee, failed upgrade, and I missed the campaign. Bravo.
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tt (@tonyfraser24) reported@VodafoneUK why have I paid 9.99 delivery between 8am and 10 am when it goes not leave the depot u.tull 9.30 and I live over a hour away from depot . I want my money back and to cancel my new phone order
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Michael MacAulay (@mistermac97) reported@hollymorgs @CityFibre @VodafoneUK Hi Holly, I'm sorry to hear your father's issues. Sadly this is an all too familiar story. They do not take responsibility. Vodafone should be able to give your father unlimited data under their Stay Connected Promise
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Jonny Wilson (@jonnypwilson) reportedBeen with @VodafoneUK for 10+ years. Just called up to see if they can offer me a better deal before I switch to a cheaper provider. Chap on the phone essentially shrugged his shoulders and told me "cheerio". Very strange approach to customer retention.
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FINGERSJOHN✌ (@jnafr) reported@ThreeUKSupport why is the signal (internet) so poor in B43 Great Barr Birmingham? @VodafoneUK
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Gareth Paul Fradgley (@gpfradgley) reported@VodafoneUK you are tying to tell my Dad 26Mbps is a normal upload speed on your 900Mbps service. He is getting full download speed but the upload ratio is off and your support team member was not trained correctly. This speed is way off!
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Michael MacAulay (@mistermac97) reported@hollymorgs @CityFibre @VodafoneUK Hi Holly, I'm sorry to hear your father's issues. Sadly this is an all too familiar story. They do not take responsibility. Vodafone should be able to give your father unlimited data under their Stay Connected Promise
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MarksMusings (@aroundthehouses) reported@VodafoneUK absolutely disgusted Set up an account for my mother for broadband Phone and Mobile and you’re charging her double what I was quoted for the service. Is this what you do take advantage of elderly people?
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Fortune Imports (@MrMBajaj) reported@VodafoneUK broadband installation delayed for over 10 weeks because Vodafone and Openreach cannot coordinate properly. Multiple delays, no ownership, no resolution plan, and endless chasing by me. Formal complaint will be raised to Ofcom/CISAS if unresolved urgently.