Vodafone outages and service status in York, England

Problems in the last 24 hours in York, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

• 
  Kanyembo West (@KautiJChikondo) reported 19 seconds ago from Askham Richard, England

  @VodafoneUK uhm tf 4 days now and I still don’t have service ? You are literally useless!!! I been to 2 stores and have called in 3 times ???wtf

• 
  York Hypnotherapist (@AngieDoigThorne) reported 6 minutes ago from Dunnington, England

  @VodafoneUK is there a service drop in York as getting no service message 🤔

• 
  Bearded Zombie #standwithukraine ☮️🌱🇺🇦♠️ (@silentscreams_9) reported 10 minutes ago from York, England

  @VodafoneUK any ideas what would cause my phone to struggle loading websites when I’m on 5G? They eventually load, but take much longer than I would expect for a strong 5G signal.

• 
  Filipino Chino (@filipino_chino) reported 10 minutes ago from York, England

  @VodafoneUK we have a fault with our city fibre line, not related to your outage... We were given a code to get straight through from second line tech support, but cannot get through... Can you help?

• 
  angeline fowler (@pink_angeline) reported 17 minutes ago from York, England

  @VodafoneUK I want to speak to a person on the phone but every time I rang it cut me off. I’ll be swapping to another network if it’s this hard to contact Vodafone

• 
  Claire Agutter (@ClaireAgutter) reported 23 minutes ago from York, England

  @VodafoneUK It seems odd this isn't what you expect when the automated response is in place? Finally got my issue resolved after two chat sessions and one abortive phone call but very unimpressed #cx

• 
  Derek Russell (@jerseyrussell1) reported 27 minutes ago from York, England

  @VodafoneUK @Lord_Sugar Perhaps he can’t afford upgrade🤫 I’ll chip in a coin or two poor soul

• 
  Hayley 🌹 (@HayleyFlintham) reported 34 minutes ago from Micklefield, England

  I’ve had to call @VodafoneUK so much in the past month and I’m sick of it. It took a month for them to actually give me internet and now it’s not working again. The best bit is that it’ll take me 2 hours to actually speak to someone on the phone. Their app won’t even load...

• 
  Lesley Lickley and Grumpy Alan (@Lels1960) reported 37 minutes ago from York, England

  @Cazxsmith @Matthew_Wright @VodafoneUK I too have been with EE since they were Orange. Never been with any other provider because they are so good.

• 
  living-the-dream (@middleaged_mom) reported 40 minutes ago from Strensall with Towthorpe, England

  @juice240888 @VodafoneUK Tesco usually have good deals and work off the O2 network

• 
  Dale Melita (@DaleMelita) reported 41 minutes ago from York, England

  @VodafoneUK really happy with the customer service from you guys earlier and looking forward to my upgrade on Tuesday🤗

• 
  Claire Agutter (@ClaireAgutter) reported 42 minutes ago from York, England

  "thank you for your call but we're currently unable to answer your call" that's a whole new level of bad customer service @VodafoneUK So what are my options now? #cx

• 
  York Hypnotherapist Angie Doig-Thorne (@YorkHypnotist) reported 48 minutes ago from Dunnington, England

  @VodafoneUK how do you get help as your online chat Tobi is not working

• 
  The Battery Human (@thebatteryhuman) reported 50 minutes ago from Cawood, England

  @VodafoneUK I've already tried to sort this with your usless customer service. I am cancelling my broadband with you and moving to a company who has humans based in the UK.

• 
  David Hemingway (@HemingwayDM) reported 55 minutes ago from York, England

  @VodafoneUK Hi Jason. That was difficult when there was no network connectivity! Seems to be back up now.

• 
  Geoffrey Armstrong (@Gaarmstrong318) reported 60 minutes ago from York, England

  @VodafoneUK 1 down 2 to go! by that I mean 2 numbers left to port away from you as they expire! That’s what happens when your own staff commit fraud and you expect the me to do the leg work! 11years of loyalty (not that you showed as appreciation of that) gone!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Energy Guy (@renewables_guy) reported 6 minutes ago

  Trying to switch to Vodafone. Talking to an agent on their site. Their advice is "you should try the official site to switch". Thanks @VodafoneUK saved me from ongoing terrible support!

• 
  Steve (@spacechimp1968) reported 6 minutes ago

  @AJRAllModCons @VodafoneUK Vodafone the worst company I've ever dealt with by a country mile.

• 
  arpitarath (@arpitarath) reported 8 minutes ago

  Can @VodafoneUK have better customer service- it takes ages to speak to a human. Tobi is good for simple tasks but doesn’t redirect to a live agent easily.

• 
  Lewis Wood (@LewisWood2020) reported 9 minutes ago

  @AJRAllModCons @VodafoneUK Write them a letter, I had the same issue, Indian call centres telling me I have no option but to pay. They soon wiped the debt when I wrote a strong complaint letter

• 
  Jo (@jo_johugs) reported 15 minutes ago

  @VodafoneUK During the 20 years that I have held a mobile contract with you,I have experienced p@ss poor customer service from you but this time you have really pushed me over the edge. No mobile data for 3 days with no explanation. Goodbye, I’m leaving 👋

• 
  Nina Moir (@neenooor) reported 15 minutes ago

  @TfL @SW_Help @VodafoneUK please fix the wifi/mobile networks/network rail app so we can see when trains are coming at Waterloo! Constant delays, you have to hedge your bets at which train to get . Be great if there was a way of having uptodate info to run between platforms!

• 
  Ross Henderson  (@rsmck) reported 15 minutes ago

  @AJRAllModCons @VodafoneUK I had a very similar problem. It took threats of legal action to get Vodafone to fix it. Which they eventually did. But almost the same situation too. I had a service that never worked cancelled and returned the router and then they claimed it was never cancelled.

• 
  Ashleigh Bowes (@y21aab) reported 21 minutes ago

  @AJRAllModCons @VodafoneUK Did the same to me. Will never ever use this company again

• 
  Jim Sonweed (@Jim_Sonweed) reported 26 minutes ago

  @Srooney67 @AJRAllModCons @VodafoneUK I’ve never checked my credit rating

• 
  Neil Weatherall (@neil_j_w) reported 27 minutes ago

  @AJRAllModCons @VodafoneUK We found the credit agencies most help in how to speak to the culprits. E had issues with O2 and they were less useful than 20 mins on with Experian etc