Vodafone outages and service status in Winfrith Newburgh, England

Problems in the last 24 hours in Winfrith Newburgh, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Winfrith Newburgh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Vodafone Issues Reports Near Winfrith Newburgh, England

Latest outage, problems and issue reports in Winfrith Newburgh and nearby locations:

• 
  Lizzie Jane 🎭 (@LizzieMizzie_) reported 7 minutes ago from Sturminster Marshall, England

  @VodafoneUK hi. I’m having trouble updating my voicemail greeting. I keep getting an Error 1035 pop up. I’ve tried resetting network, doing this with 4G and airplane mode. Still says the same thing. Can you help me please?

• 
  Todd Moffat (@MoffatTodd) reported 9 minutes ago from Stratton, England

  Shocking service from @VodafoneUK wake up and serve your customers

• 
  Daren Taylor (@PokerDaz9) reported 16 minutes ago from Winfrith Newburgh, England

  @VodafoneUK So much for your caring! I sent a DM with my details as you requested and nobody contacted me!! @WhichUK you are correct...Vodafone are by far the worst at customer service and network reliability 🙄 #OfCom @Ofcom

• 
  Steve Passmoor (@Junkenstein72) reported 23 minutes ago from Weymouth, England

  @VodafoneUK hey, your customer service reps need to learn what a goodwill gesture is. Imagine being told you were given a goodwill reduction in your bill for inconvenience and then being billed for it the next month. #shiteservice

• 
  Sue Cull (@suecull) reported 27 minutes ago from Charminster, England

  @ShaunGunzbarber @VodafoneUK I’ve had bad broadband for 2 years and numerous complaints. Now I’ve left they are all over me !! typical!!

• 
  Daren Taylor (@PokerDaz9) reported 32 minutes ago from Winfrith Newburgh, England

  @VodafoneUK certainly do have the worst customer service...I barely get a signal anymore at home and they won’t reactivate my sure signal box!!!

• 
  Ben Alford (@stuntcamel) reported 55 minutes ago from Weymouth, England

  @VodafoneUK Broadband has been down for 3 days. Unable to get through on the phone or online chat. Missed out on a weekend of work here (plus you're still charging me for a longer I no longer have) #nothappy

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  COASTER ADDICT (@COASTERADDICTWH) reported 6 minutes ago

  @OfficialRandL @VodafoneUK @PepsiUK Can you get free WiFi at readingif you are not a customer? Of Vida phone

• 
  JuffaCake (@Jennife64067073) reported 9 minutes ago

  @EuclidAlgorithm @Iromg @VodafoneUK If enough people show they disagree with their proposal by moving to other service providers, they’ll get the message.

• 
  freespeech (@openchatter) reported 12 minutes ago

  The more I investigate mobile network costs before renewing my contract, the more I realise a direct contract with @VodafoneUK is a rip off. I can’t wait to cancel my contract.

• 
  Gem (@welsh_girlie) reported 12 minutes ago

  @VodafoneUK Broadband activated last Friday. Tried to login the app. The forgotten username button doesn’t work and when I press forgot password it tells me a password is needed. Scrapped that and logged in online and it’s saying my first bill is double what it should be!?!

• 
  Or Sassur (@Orsassur2) reported 15 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Simon Danczuk (@SimonDanczuk) reported 16 minutes ago

  Thinking about it, do @VodafoneUK make any money from the government issuing these emergency alerts?..

• 
  StGeorge (@Needitsobadly) reported 19 minutes ago

  @MigrantTrackUK @ZiaYusufUK @VodafoneUK Not a customer and now most certainly never will be. Hit them where it hurts.

• 
  Farimomo (@TheeFariha) reported 26 minutes ago

  @VodafoneUK why can’t i get through to anyone in customer services?

• 
  Jam (@Jammy595) reported 26 minutes ago

  @VodafoneUK I have just left Vodafone because of your support of illegal immigrants & Care4Calais!

• 
  Brianlfc0210 (@brianlfc0210) reported 29 minutes ago

  @VodafoneUK Trying to report a stolen phone out of hours and your silly answering service keeps telling me your offices are closed. I know they are closed thats why im trying to ring the out of office number