Vodafone outages and service status in Winfrith Newburgh, England

Problems in the last 24 hours in Winfrith Newburgh, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Winfrith Newburgh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Winfrith Newburgh, England

Latest outage, problems and issue reports in Winfrith Newburgh and nearby locations:

• 
  Todd Moffat (@MoffatTodd) reported 2 minutes ago from Stratton, England

  Shocking service from @VodafoneUK wake up and serve your customers

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  Lizzie Jane 🎭 (@LizzieMizzie_) reported 7 minutes ago from Sturminster Marshall, England

  @VodafoneUK hi. I’m having trouble updating my voicemail greeting. I keep getting an Error 1035 pop up. I’ve tried resetting network, doing this with 4G and airplane mode. Still says the same thing. Can you help me please?

• 
  Steve Passmoor (@Junkenstein72) reported 9 minutes ago from Weymouth, England

  @VodafoneUK hey, your customer service reps need to learn what a goodwill gesture is. Imagine being told you were given a goodwill reduction in your bill for inconvenience and then being billed for it the next month. #shiteservice

• 
  Daren Taylor (@PokerDaz9) reported 9 minutes ago from Winfrith Newburgh, England

  @VodafoneUK certainly do have the worst customer service...I barely get a signal anymore at home and they won’t reactivate my sure signal box!!!

• 
  Sue Cull (@suecull) reported 25 minutes ago from Charminster, England

  @ShaunGunzbarber @VodafoneUK I’ve had bad broadband for 2 years and numerous complaints. Now I’ve left they are all over me !! typical!!

• 
  Daren Taylor (@PokerDaz9) reported 32 minutes ago from Winfrith Newburgh, England

  @VodafoneUK So much for your caring! I sent a DM with my details as you requested and nobody contacted me!! @WhichUK you are correct...Vodafone are by far the worst at customer service and network reliability 🙄 #OfCom @Ofcom

• 
  Ben Alford (@stuntcamel) reported 43 minutes ago from Weymouth, England

  @VodafoneUK Broadband has been down for 3 days. Unable to get through on the phone or online chat. Missed out on a weekend of work here (plus you're still charging me for a longer I no longer have) #nothappy

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FINGERSJOHN✌ (@jnafr) reported 2 minutes ago

  Back in B43 7EQ Great Barr Birmingham @ThreeUKSupport @VodafoneUK Sort the service out 4G 5G both Dire. ALL other networks are fine. No one can access apps.

• 
  skarabrae (@skarabrae580129) reported 4 minutes ago

  @carlfhoward @TheRAC_UK Its annoying. Shout out to @VodafoneUK who didn't do this. When my intro deal was coming to an end they emailed me, not the other round, to offer the same deal again. Customer retained, cost to them probably pennies.

• 
  Or Sassur (@Orsassur2) reported 4 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Dawn🐕🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🥀🪴🏵️🌹🏖️💥 (@Abi_3Ray) reported 6 minutes ago

  @Iromg @VodafoneUK You what?? That's another one to cancel then.

• 
  Elizabeth (@Elizabe50513818) reported 7 minutes ago

  @VodafoneUK can't delete my account on vodafone app as it keeps a stalling once signed in woth text code. Please can you help me to delete? Thanks

• 
  freespeech (@openchatter) reported 7 minutes ago

  .@VodafoneUK claim they are spending £11bn on their network. I travelled over 50 miles from my home today and at all times the best data signal I got was “E”. If I could leave them tomorrow, I would. @Ofcom

• 
  Liam (@LiabilityLiam) reported 12 minutes ago

  @SimonDanczuk @VodafoneUK As of 1 hour ago I became a new customer of theirs :)

• 
  vince tanner (@TannerVinc26621) reported 22 minutes ago

  @Iromg @VodafoneUK If you have gone to 3, check it out, it's owned by vodagrone. Many others use their cell network too.

• 
  victoria Jones (@geordiemammy79) reported 28 minutes ago

  Is there an email address is can send a complaint to please, @VodafoneUK

• 
  Brian Moore (@BrianMooreAV) reported 28 minutes ago

  What exactly are you playing at @VodafoneUK? I was looking to moving to the network. Not happening now.