Vodafone outages and service status in Torquay, England
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- Vodafone generated 0 outage signals in the last 24 hours around Torquay, including 0 direct reports.
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Problems in the last 24 hours in Torquay, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Torquay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Torquay, England
Latest outage, problems and issue reports in Torquay and nearby locations:
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Elaine Matthews (@ellefoxo) reported from Shaldon, EnglandAnyone else had this issue with @VodafoneUK I’ve been with them for a very long time.I wanted to leave them years ago for various reasons, but they apologised and offered me a deal I couldn’t refuse so I signed up to a new contract. Now discovered I’m paying £80pm@MoneyTelegraph
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Mike Morrison (@RapidBI) reported from Borough of Torbay, England@VodafoneUK Typical of your poor systems, I was respond g to a human question in DM & a robot replied!
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Dan Carter (@mobilemandan) reported from Borough of Torbay, EnglandHey guys @VodafoneUK was speaking with you on an issue earlier on, nearly resolved not quite sorted yet was hoping someone can pick up and finish to resolve. Cheers
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KingKoopa (@colincooper363) reported from Borough of Torbay, England@VodafoneUK can someone explain to me on here, not in DM why you can’t cancel an order that is incorrect due to you and I now have to wait 6 weeks to get the incorrect item before I can return it to have to then reorder the correct one?
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Chris Gullick (@chrisgullick) reported from Borough of Torbay, England@VodafoneUK @onecom so you sold my father, who has dementia, a plan and when his wife called up to cancel and explain she was told she had to pay and if she didn’t there would be ‘consequences’. Is threatening dementia patients and their families part of your business model?
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Dan Carter (@mobilemandan) reported from Borough of Torbay, England@thisisjmx @VodafoneUK I had so many system issues, having used to work there I know why sometimes the systems were a nightmare. Think I'm all finally sorted though
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Wayne Carnell (@CarnellWayne) reported from Borough of Torbay, England@VodafoneUK Would treat my wife
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KingKoopa (@colincooper363) reported from Borough of Torbay, England@quocdang @VodafoneUK @EE Lol yep same here, I know the status is completed. So they are just fobbing us off rather than fixing the issue
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Joe Draper (@draperjoe) reported from Ashburton, England@VodafoneUK You need to take down your TV adds with iPhone 11 (as you don’t have any!!)I ordered one with new contract over 3 weeks ago and was told I’ll have it in 1 to 2 days, then emailed out of stock, still waiting and now going away for a couple of weeks!!
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𝕿𝖔𝖒 𝕮𝖍𝖆𝖕𝖒𝖆𝖓 (@HeresTommy) reported from Borough of Torbay, England@VodafoneUK please help. WiFi won’t let us connect at all
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Mike Morrison (@RapidBI) reported from Borough of Torbay, EnglandDear @VodafoneUK thank you for your total lack of service. Your incompetent logistics supplier @DPDgroup_news failed to follow instructions & now I gave lost a day with the grandkids & @WeAreOpenreach will waste a day unable to install. #thankyou #broadbandfail
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Mike Morrison (@RapidBI) reported from Borough of Torbay, England@VodafoneUK It's an sms that is only accessible from the Vodafone network. I do not have a vodafone mobile, but you still send a SURVEY expecting a reply!!
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SD KATO & TSD ECHO & DD PATCH (@D2SDKATO) reported from Borough of Torbay, England@VodafoneUK Hoping that ur customer service gets better and my complaint gets sorted before I take it to the news !!!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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MarksMusings (@aroundthehouses) reported@VodafoneUK absolutely disgusted Set up an account for my mother for broadband Phone and Mobile and you’re charging her double what I was quoted for the service. Is this what you do take advantage of elderly people?
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Heather and Patrick (@HeatheandPat) reported@VodafoneUK Absolutely disheartened by my experience today - can’t get to speak to someone who can do something - everything has to be logged onto the system in the hope they will pick it up. 30+ years as a Vodafone customer is likely to be coming to an end.
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FINGERSJOHN✌ (@jnafr) reported@ThreeUKSupport @VodafoneUK Why is the coverage online so poor in Birmingham B43...sort it out.
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Graham Wharton (@Graham_Wharton) reported@KirstieMAllsopp @VodafoneUK @lycamobile I've been a victim of identity theft and someone is opening lyca mobile accounts in my name, using my credit file. Lyca mobile have been crap dealing with it. No sense of urgency. Call centre staff won't deal with me.
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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Mr. Alam (@Zain__Cheema) reported🚨 @VodafoneUK SCAM ALERT 🚨 I cancelled my contract in March. You CONFIRMED disconnection by 9 April. My number went dead — yet you’ve been taking payments from my account ever since. Now you’re: ❌ Refusing to issue my PAC Code ❌ Demanding payment for a service I CANNOT USE
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Mr O (@mikel_funky) reported@VodafoneUK can you fix the ****** internet on your broadband FFS
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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zara (@zara64935) reported@VodafoneUK I’m completely unable to contact you as I’m abroad and you switched off my SIM card. Your Tobi service is always down and doesn’t let me chat to an agent. I need someone to contact me asap so I can sort out my billing situation. This is completely unacceptable
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Lee Robinson (@robbo__8) reportedWhy is my signal absolutely terrible nowadays @VodafoneUK? Always shows full with 5g but nothing ever loads. Have to use WiFi all the time.