Vodafone outages and service status in Saffron Walden, England

Problems in the last 24 hours in Saffron Walden, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Saffron Walden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Saffron Walden, England

Latest outage, problems and issue reports in Saffron Walden and nearby locations:

• 
  Roan O'Connor (@Roan_OC) reported 24 seconds ago from Saffron Walden, England

  @VodafoneUK why do you make it do difficult to contact someone for help. Tobi is useless

• 
  cantab77 (@Cantabulous1) reported 3 minutes ago from Fulbourn, England

  @VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2

• 
  Adam (@AdamSard1) reported 10 minutes ago from Saffron Walden, England

  @VodafoneUK Do you think it’s acceptable to leave some one on hold for over and hour? I contacted Customer Services for the 4th time today, to explain that I had still not received my trade in pack to send my old phone back to you, despite being assured three times its been sent.

• 
  Richard Astley (@LongshanksE10) reported 37 minutes ago from Bishop's Stortford, England

  @VodafoneUK No reception at all in Bishop’s Stortford. Is there a problem?

• 
  threestain (@threestain) reported 47 minutes ago from Great Shelford, England

  @ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...

• 
  cantab77 (@Cantabulous1) reported 50 minutes ago from Fulbourn, England

  @VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🍒 Anne K Scott | Imagination Technologist (@AnneKScott) reported 5 minutes ago

  Talking to @VodafoneUK Just Ask Once service (one agent to resolve your issue) - the agent wants to transfer me and tells me s/he is not a JAO agent... and yet each message says from you JAO agent!!!

• 
  Ed (@1983_edward) reported 6 minutes ago

  @VodafoneUK the frustrating thing is your app says everything is fine which means you'll deny any responsibility even though the service is useless. As said before we pay for 150mb/s download fibre broadband and I'm getting 2.5mb/s. For the second day in a row.

• 
  Dorastar1 (@Dorastar1) reported 7 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK It seems there is always that one company who is awful at this, we had no trouble with most but f-i-l's insurance company told me they'd all had bereavement training, I told them that it really needed more than just "talk in a soft voice" and actual useful policies.

• 
  Gary Kilroy (@Gary_Kilroy) reported 7 minutes ago

  I'm with @ThreeUK I recently got an email telling me they've merged their network with @VodafoneUK and I can connect to both and get better coverage. The service has got worse!

• 
  ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported 8 minutes ago

  Why does my @VodafoneUK network keep sued crashing? It’s happening multiple times every day. Cant they sort their **** out?

• 
  Enzo Ferro (@EnzoFerro2023) reported 12 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Very sorry for your loss. I left virgin media a few years back after very poor service and I am hearing lots of examples recently of why I will never return.

• 
  Kevin Norton (@KevinNorton2020) reported 12 minutes ago

  @VodafoneUK #vodafone I was getting help from a customer service member and in the middle of our conversation the team member said it's now 8:00pm I've finished my shift and disconnected the call before I could reply. Is this normal from Vodafone?

• 
  ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported 13 minutes ago

  When will @VodafoneUK provide a reasonable 4G signal that is stable? Why do we have to put up with speed test that gives a download sped in Kbs and upload of zero? This is happening every single day. This message might not list at time of writing but get put in drafts.

• 
  Katie (@PennieK_) reported 17 minutes ago

  Hi @VodafoneUK I have fraudulent payments for Vodafone pending on my account. My bank advised me to speak to you. None of your phone lines or chats allow non customers to get past the robots. Please can you advise how I can speak to someone to cancel the payments.

• 
  Episode IV - living in the heart of the Matrix (@ourtone69) reported 20 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Just cancel the DD and let them try and sue a dead man