Vodafone Outage Report in Great Shelford, Cambridgeshire, England

Problems in the last 24 hours in Great Shelford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Great Shelford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (53%)
• Phone (21%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Community Discussion

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Vodafone Issues Reports Near Great Shelford, England

Latest outage, problems and issue reports in Great Shelford and nearby locations:

• 
  Sparky (@Jonesy_77) reported 12 minutes ago from Newmarket, England

  @VodafoneUK your customer service is appalling you have promised me things time and time again and not delivered. #awfulcustomerservice #liars #treatcustomerslikedirt

• 
  Victoria Greenhill (@vgreenhill) reported 16 minutes ago from Cambourne, England

  @VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork

• 
  cantab77 (@Cantabulous1) reported 18 minutes ago from Fulbourn, England

  @VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!

• 
  Anita North (@NittyNorth) reported 22 minutes ago from Cottenham, England

  @VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK

• 
  Jan Payne 🎼⛪♿ (@elymusic1) reported 28 minutes ago from Histon, England

  @VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.

• 
  Rebecca May (@gwhogoestogigs) reported 39 minutes ago from Histon, England

  @VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service

• 
  threestain (@threestain) reported 39 minutes ago from Great Shelford, England

  @ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...

• 
  Victoria Greenhill (@vgreenhill) reported 48 minutes ago from Cambourne, England

  @VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .

• 
  cantab77 (@Cantabulous1) reported 59 minutes ago from Fulbourn, England

  @VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  H (@HBollyh) reported 6 minutes ago

  @VodafoneUK Vodafone day 3 of no internet,day three of a vulnerable customer being given the run around by chat bots and useless social media agents who couldn’t give a stuff about customer care.Please give me details of a manager in your complaints department. @MartinSLewis could you help?

• 
  Magpie☁️ -RE DEBUT 2022- (@magpie_san) reported 7 minutes ago

  @VodafoneUK This is a link for mobile coverage checking It's my broadband I'm struggling with. When I click to choose home broadband it's asking me to jump through 10,000 hoops before I get human help. Fix your damn **** and get a capable human to assist your customers

• 
  Martin A. Brooks (@mart_brooks) reported 11 minutes ago

  Wow, I literally cannot talk to a @VodafoneUK customer support human. All IVR routes I've tried result in an apology then disconnection.

• 
  Leej31 (@leej31) reported 14 minutes ago

  What a waste of time logging in every day to @VodafoneUK veryme rewards clearly a fix as for the past 2 days it says I’ve logged in for 4 days in a row and hasn’t changed. No option to click enter! And they have the cheek to raise their prices can’t wait to get rid of them !!!

• 
  Amol Ramdas Babar (@babaramol01206) reported 18 minutes ago

  @VodafoneUK Nothing has received What worst service is this

• 
  H (@HBollyh) reported 21 minutes ago

  @VodafoneUK day 3 my elderly mother is still without broadband and phone line, she’s tried chat, phone , stupid unhelpful bot rubbish and is getting nowhere ! I would like contact with a manager asap pleas

• 
  Matthew Smith (@Matthew08739534) reported 26 minutes ago

  @mydebtadventure @VodafoneUK Yeah got the feeling it was lies, great customer service..

• 
  Joanne Ferguson (@JoanneF2) reported 29 minutes ago

  @AnnMemmott @VodafoneUK I was with Vodafone for over 20 years, since my first mobile phone in 92, but their customer service finally finished me off. Now with BT and much happier.

• 
  Junior JK Kirton (@juniorjkdrums) reported 29 minutes ago

  The @VodafoneUK is so terrible. Got sent a temp password and it's saying its wrong! How sway?

• 
  Derek Scott (@DegsyScott) reported 31 minutes ago from Grangemouth, Scotland

  @FuriousCoops I’ve had my same number for 25 yrs… all with @VodafoneUK .. I should be due a longe service award