Vodafone Outage Report in Great Shelford, Cambridgeshire, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Great Shelford, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Great Shelford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Great Shelford, Cambridgeshire, England
The most recent Vodafone outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Phone | |
| Royston |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Phone | |
| Cambridge |
Phone | |
| Royston |
Phone |
Community Discussion
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Vodafone Issues Reports Near Great Shelford, England
Latest outage, problems and issue reports in Great Shelford and nearby locations:
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Jan Payne 🎼⛪♿
(@elymusic1) reported
from
Histon, England
@VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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Sparky
(@Jonesy_77) reported
from
Newmarket, England
@VodafoneUK your customer service is appalling you have promised me things time and time again and not delivered. #awfulcustomerservice #liars #treatcustomerslikedirt
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Adam
(@AdamSard1) reported
from
Saffron Walden, England
@VodafoneUK Do you think it’s acceptable to leave some one on hold for over and hour? I contacted Customer Services for the 4th time today, to explain that I had still not received my trade in pack to send my old phone back to you, despite being assured three times its been sent.
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Rebecca May
(@gwhogoestogigs) reported
from
Histon, England
@VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Richmond
(@TomRich76486197) reported
@VodafoneUK you have THE WORST customer service I have ever experienced
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Cara
(@Haribocheeks) reported
@VodafoneUK please help. I called abs spoke to someone on Monday to cancel the installation of my broadband but have since received an email about installation. Please confirm this can been cancelled.
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Sarah Biggs
(@sarahb_m) reported
So @VodafoneUK I have just received a message saying my sure signal will be deactivated in 60 days! I live in an area that signal is non existent!!! Why are you stopping my sure signal box??? It’s an emergency I have access to calls, WiFi calling is not my answer!! Unfair, Help
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Paul 🇪🇺🌈🏳️⚧️
(@AceBlaggard) reported
@Jim_AFCB @VodafoneUK Not dissimilar to @ThreeUK All good until it goes t**s up then it's the worst script driving experience you can imagine. Usually involving a better understanding of the issue than their first line response.
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Tom
(@ThomasBenton) reported
Great customer service from @VodafoneUK this evening. During a complaint and before I’d even had the issue fixed (it’s still not) the support person tried to sell me more @VodafoneUK products. Can’t wait to leave.
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Steph MG
(@sgqw0) reported
@VodafoneUK why is the network down in South Wales? How long should we expect this to last? Thanks!
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Kate Martin
(@KateMhartain) reported
@VodafoneUK Hi can you stop calling me. I have already asked you to stop marketing texts. I'm happy with my phone service but you are about to lose a customer if you continue with the spammy calls. Thanks.
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Spinney
(@shotpintriot) reported
@VodafoneUK So we can now agree you cannot in fact cancel broadband via webchat. Re the link: I do not know sign language, but I am hearing impaired. This link suggests I buy an additional handset in order to make the call required to cancel my BB account. Do you think this is acceptable?
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Tom
(@ThomasBenton) reported
Been a @VodafoneUK customer for over a decade and the service until 9 months ago had been great. No complaints. Since then it’s been absolutely terrible.
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Glyn Handley
(@Glynwith1n) reported
from
Alford, England
As explained to everyone else it has nothing to do with that. Wonder if I cancel my direct debit how quickly they will resolve the issue @VodafoneUK