Vodafone Outage Report in Great Shelford, Cambridgeshire, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Great Shelford, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Great Shelford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Great Shelford, Cambridgeshire, England
The most recent Vodafone outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
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Vodafone Issues Reports Near Great Shelford, England
Latest outage, problems and issue reports in Great Shelford and nearby locations:
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Jan Payne 🎼⛪♿
(@elymusic1) reported
from
Histon, England
@VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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Rebecca May
(@gwhogoestogigs) reported
from
Histon, England
@VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service
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Adam
(@AdamSard1) reported
from
Saffron Walden, England
@VodafoneUK Do you think it’s acceptable to leave some one on hold for over and hour? I contacted Customer Services for the 4th time today, to explain that I had still not received my trade in pack to send my old phone back to you, despite being assured three times its been sent.
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
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Sparky
(@Jonesy_77) reported
from
Newmarket, England
@VodafoneUK your customer service is appalling you have promised me things time and time again and not delivered. #awfulcustomerservice #liars #treatcustomerslikedirt
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Joanne Parker
(@JoanneP48896501) reported
@VodafoneUK I am furious! I have spent 45 minutes trying to speak to a real person because your damn online chat person couldn’t help, told me I’d need to call up and didn’t give me a number. I’ve had enough! You can shove your damn service, (ha, ha, ha), up your arse!
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michelle runciman
(@meemo_x30) reported
@VodafoneUK Evidently not Ryan. I’ve been told to seek legal advice if I’m not happy. Likely because Vodafone know I’ll need deep pockets to go up against them. Disgusting way to treat customers. I’ve reached out to the national newspapers to tell my horrendous story as it’s disgraceful.
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🌟 John 🌟
(@johnnytriathlon) reported
@missbecka_ @VodafoneUK I'm waiting for mine too. DM'd but not really worth effort as they will just tell you its delayed and you have to wait. Given up checking. My advice is not to order anything from Vodafone again, every time (last four upgrades) there is an issue, been a customer for over 10 years.
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Liam Richards
(@LiamRic64836148) reported
@VodafoneUK what is going on with the deliveries at the moment!! I’ve been waiting since 25th for a phone I was told it was going to be delivered on the 26th every time I phone up I’m told it will be delivered today! And never is!! #rubbishcustomerservice #annoyed
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Kayeff
(@Kayeff19) reported
@VodafoneUK Worst service ever when I have an issue. Website often doesn't work and now your live chat isn't working and no assistants available. I only want to change my mobile number so I can log into my account. Have tried for the last 3 months. It isn't rocket science.
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140Views
(@erniesands) reported
1/1 I need help urgently! I was not getting data or the ability to send texts when I arrived in the Canary Islands yesterday. I checked all the settings on my phone and data roaming was on etc.@VodafoneUK
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Ben Thompson
(@Gobenji) reported
@jnm8210 @MartinSLewis @VodafoneUK I’ve just had to cancel mine. Heard nothing for a week. Constantly told it was in stock and just waiting for DPD to pick it up. Tweet I got from them this morning said they hadn’t even got the stock in. Constantly fobbed off saying it’d be 24-48 hours. Certainly felt lied to.
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Asif Rehman
(@AsifRehman10) reported
Hi @VodafoneUK we have been without Internet since 3pm yesterday in Peterborough. Have made numerous calls only to be told we are aware of the issue in the area. I have missed 2 important work meetings today!!! Still no update on when the service will be restored. #poor
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netherstrait
(@netherstrait) reported
@VodafoneUK Hello. I have added my iphone as a secondary device (esim). I don’t get calls or SMS. Just data. This shouldn’t be an issue. If the esim were on a cellular apple watch they would be able to use calls / SMS. Any help? Thanks.
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jodyrule
(@jodyrule) reported
@VodafoneUK I require someone to make more of an effort as my effort are wasteful without your customer care being up to scratch.