Vodafone Outage Report in Great Shelford, Cambridgeshire, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Great Shelford, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Great Shelford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Great Shelford, Cambridgeshire, England
The most recent Vodafone outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
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Vodafone Issues Reports Near Great Shelford, England
Latest outage, problems and issue reports in Great Shelford and nearby locations:
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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Sparky
(@Jonesy_77) reported
from
Newmarket, England
@VodafoneUK your customer service is appalling you have promised me things time and time again and not delivered. #awfulcustomerservice #liars #treatcustomerslikedirt
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Jan Payne 🎼⛪♿
(@elymusic1) reported
from
Histon, England
@VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.
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Roan O'Connor
(@Roan_OC) reported
from
Saffron Walden, England
@VodafoneUK why do you make it do difficult to contact someone for help. Tobi is useless
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
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Adam
(@AdamSard1) reported
from
Saffron Walden, England
@VodafoneUK Do you think it’s acceptable to leave some one on hold for over and hour? I contacted Customer Services for the 4th time today, to explain that I had still not received my trade in pack to send my old phone back to you, despite being assured three times its been sent.
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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Rebecca May
(@gwhogoestogigs) reported
from
Histon, England
@VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Nigel Jones
(@planetf1) reported
This is reality using @VodafoneUK in #hove . West of Brighton gets unusably bad and has been for ages. East is ok. It makes using the network on a walk quite miserable (streaming, looking things up). Can't understand why so bad
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Gianni Ceccarelli
(@dakkar) reported
Fail of the day: @vodafoneuk order system errors out if you try to buy more than 1 PAYG data-only SIM with the same email address. Good thing I run my own email domain!
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Phill Thorne
(@PRThornado) reported
@VodafoneUK - massively disappointed with customer service. Called in February to cancel a number that had expired. Was persuaded to keep the contract and upgrade to a newer device on a good tariff. Was told the device would take 4 weeks to arrive. 9 weeks later, still no device
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flossymcfloss
(@flossymcfloss) reported
@VodafoneUK I’ve been on chat for two hours with an agent trying to tell me that my phone it’s unlocked when apple have confirmed that is not the case the DJ is not working and now I have to wait another 10 days this is very poor
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Sam Moody
(@Sam50537673) reported
@VodafoneUK bitterly disappointed with the appalling customer service! I have never been spoken to so rudely with the staff member laughing at my surname. When I do seek goodwill in upgrading none is forthcoming! I shall be moving my 4 lines elsewhere - very disappointing!!
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bonita
(@BonitaDesouza) reported
@VodafoneUK On hold for over 45 mins, passed to another team, hold again as still with wrong team. Current call time 1 hour 42 minutes. After telling you on 11th April about moving you’ve messed up order and going to left with service for possibly 2 weeks 😡
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Gillian McDonald
(@mcdonaldgillian) reported
.@VodafoneUK poor customer service. Trans 2 @giffgaff after years @Vodafone. PAC trans not completed properly, phone SIM locked, charged additional month. Have to reload software 4 phone to work. 30 mins into cust service call still no refund 4 cancelled service. #poorservice
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HARI
(@G39770803) reported
@VodafoneUK Your customer service is horrendous. I'm paying for a service, which I keep getting incorrectly charged on, 6 nights on a chat & now after 43 minutes on hold after making a complaint I've given up. I bet if I cancelled the direct debit you would be in touch ASAP. JOKE
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hoyage
(@hoyage) reported
@VodafoneUK Just left Vodafone. Constant disconnection support was a waste of time. 3 engineer first just got fobbed of by then phone support. Moved to sky zero issues.
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gee.****
(@elisgeanina) reported
You all have seen my numerous messages to @VodafoneUK I've been absolutely F over by all the staff I dealt with about my Vodafone account. Dealing with a bunch of incompetent people and no manager gives a heck to call you and help you out.