Vodafone Outage Report in Great Shelford, Cambridgeshire, England

Problems in the last 24 hours in Great Shelford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Great Shelford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (54%)
• Phone (21%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Community Discussion

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Vodafone Issues Reports Near Great Shelford, England

Latest outage, problems and issue reports in Great Shelford and nearby locations:

• 
  cantab77 (@Cantabulous1) reported 46 seconds ago from Fulbourn, England

  @VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2

• 
  Victoria Greenhill (@vgreenhill) reported 4 minutes ago from Cambourne, England

  @VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork

• 
  Sparky (@Jonesy_77) reported 10 minutes ago from Newmarket, England

  @VodafoneUK your customer service is appalling you have promised me things time and time again and not delivered. #awfulcustomerservice #liars #treatcustomerslikedirt

• 
  Rebecca May (@gwhogoestogigs) reported 11 minutes ago from Histon, England

  @VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service

• 
  Jan Payne 🎼⛪♿ (@elymusic1) reported 17 minutes ago from Histon, England

  @VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.

• 
  cantab77 (@Cantabulous1) reported 25 minutes ago from Fulbourn, England

  @VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!

• 
  Adam (@AdamSard1) reported 26 minutes ago from Saffron Walden, England

  @VodafoneUK Do you think it’s acceptable to leave some one on hold for over and hour? I contacted Customer Services for the 4th time today, to explain that I had still not received my trade in pack to send my old phone back to you, despite being assured three times its been sent.

• 
  threestain (@threestain) reported 42 minutes ago from Great Shelford, England

  @ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...

• 
  Anita North (@NittyNorth) reported 54 minutes ago from Cottenham, England

  @VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK

• 
  Victoria Greenhill (@vgreenhill) reported 59 minutes ago from Cambourne, England

  @VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  system1912 (@BorgaThatchson) reported 3 minutes ago

  @traderx47 @VodafoneUK @shortcurmudgeon My problem precisely, Vodafone are a bloody nightmare.

• 
  Alan Schaeffer (@Alan_Schaeffer) reported 6 minutes ago

  @VodafoneUK My broadband is still down, will you be reimbursing the time down on customers bills?

• 
  Editor Andy Swarbrick: Avid, Premiere & FCP X (@SwarbrickEditor) reported 7 minutes ago

  @VodafoneUK No fibre broadband. Diagnostic here says fine. But this is your issue. Marketing get communicating every 30 mins for updates

• 
  Michela Gusso (@miketta) reported 7 minutes ago

  @VodafoneUK @DarrenJ1972 How long can it possibly take to restore the internet for nearly an entire country? The least you could do is explain what it going on instead of using standard answers. It is impossible to reach the customer service. How much do we bet you’re gonna use a standard answer now?

• 
  Stephen gray (@Grays85) reported 9 minutes ago

  @VodafoneUK Sy8 still down

• 
  Jay Clifton (@JayClifton) reported 9 minutes ago

  @VodafoneUK SN5 down all morning. Pro back up has not kicked in at all. Cable removed, still nothing.

• 
  Maureen Mirren 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@wee_mo68) reported 16 minutes ago

  @VodafoneUK Worst network ever, constantly having problems with my broadband I'll be moving as soon as my contracts up

• 
  Ginge (@GingerB89) reported 18 minutes ago

  @VodafoneUK any chance of an update when we can expect the outage of the internet services to be restored?

• 
  LunaCupcake (@LunaCupcake5) reported 22 minutes ago

  Sry guys... seems @VodafoneUK have let us down! No streams due to no Internet nationwide from them... and the backups not working either, nearly killed me in the contest... gg vodaphone...

• 
  Steven Lawson (@stevenelawson) reported 22 minutes ago

  @VodafoneUK Broadband is still down @VodafoneUK - your highly skilled team of fixers don't seem to be quite so highly skilled. I presume you're going to refund me for the lost day? And you have the nerve to put my bills up again.. keep this up and you'll be losing a long-standing customer.