Vodafone outages and service status in Great Shelford, England
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Problems in the last 24 hours in Great Shelford, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Great Shelford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Community Discussion
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Vodafone Issues Reports Near Great Shelford, England
Latest outage, problems and issue reports in Great Shelford and nearby locations:
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Sparky (@Jonesy_77) reported from Newmarket, England@VodafoneUK your customer service is appalling you have promised me things time and time again and not delivered. #awfulcustomerservice #liars #treatcustomerslikedirt
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Anita North (@NittyNorth) reported from Cottenham, England@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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cantab77 (@Cantabulous1) reported from Fulbourn, England@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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cantab77 (@Cantabulous1) reported from Fulbourn, England@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
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threestain (@threestain) reported from Great Shelford, England@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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Rebecca May (@gwhogoestogigs) reported from Histon, England@VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service
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Victoria Greenhill (@vgreenhill) reported from Cambourne, England@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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Jan Payne 🎼⛪♿ (@elymusic1) reported from Histon, England@VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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faye woodbridge (@FayeWoodbridge) reported@CallumWalsh20 @VodafoneUK That’s so bad. Hope you get it sorted to. And especially if others are in the same boat- wonder if someone has pinched them all at the warehouse.
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Emma King (@emmaking1982) reported@VodafoneUK not useful when your on hold for my 4th call in 4 days, after 1 hour I get told the team are not there to call back another time! I couldn't cancel yesterday as you wouldn't send an engineer but make me pay for 30 days! #cancellationnotice
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Yodafone (@Yodafone1) reported@VodafoneUK Thank you I responded But I will be out later doing charity work. I should be on 24hr call but my landline is broke. Lack of connection is affecting our service to the community.
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Dan (@Dan15260314) reported@VodafoneUK my home broadband is not working again
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dan (@dantheman19970) reported@avnerd98 @VodafoneUK It says 3 to 5 days on the Website witch they can't guarantee it Ridiculous customer service
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Abbie Bonita (@AbbieBonita) reported@VodafoneUK please can someone answer my dms? I’ve been trying to get some help for days and now it’s quite important that I get an answer. Thanks
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Andrew J (@AJ99500818) reported@VodafoneUK I did report it at the very highest level. Sadly your “process” on SIM Swap fraud tries to make the customer feel it’s their problem rather than acknowledging the gaping holes in your own security systems. I’m happy to reveal your flaws here if you like?
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Cathie Oh (@CathieOh1) reported@VodafoneUK Even more rubbish from @VodafoneUK STILL not had a response to a complaint written weeks ago and further demands for ££££ “together we can …. Never compensate for the stress and distress we have caused “
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Alan Johnson (@AlanJoh35272905) reported@VodafoneUK can you help please. I’ve been upgraded to a deal different to what was agreed on the phone with your adviser.
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lee (@LeeThompson256) reported@VodafoneUK worst company ever. Wife ordered new phone and was told in stock. 2 weeks later not arrived and now told can't cancel until it arrives but still cant tell me when as on a waiting list. Been lied to and false promises . Stay well away and go somewhere else