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Vodafone outages and service status in Great Shelford, England

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  • Vodafone generated 0 outage signals in the last 24 hours around Great Shelford, including 0 direct reports.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Great Shelford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Great Shelford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Vodafone Issues Reports Near Great Shelford, England

Latest outage, problems and issue reports in Great Shelford and nearby locations:

  • vgreenhill
    Victoria Greenhill (@vgreenhill) reported from Cambourne, England

    @VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .

  • Roan_OC
    Roan O'Connor (@Roan_OC) reported from Saffron Walden, England

    @VodafoneUK why do you make it do difficult to contact someone for help. Tobi is useless

  • Jonesy_77
    Sparky (@Jonesy_77) reported from Newmarket, England

    @VodafoneUK your customer service is appalling you have promised me things time and time again and not delivered. #awfulcustomerservice #liars #treatcustomerslikedirt

  • NittyNorth
    Anita North (@NittyNorth) reported from Cottenham, England

    @VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK

  • Cantabulous1
    cantab77 (@Cantabulous1) reported from Fulbourn, England

    @VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!

  • elymusic1
    Jan Payne 🎼⛪♿ (@elymusic1) reported from Histon, England

    @VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.

  • threestain
    threestain (@threestain) reported from Great Shelford, England

    @ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...

  • gwhogoestogigs
    Rebecca May (@gwhogoestogigs) reported from Histon, England

    @VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service

  • AdamSard1
    Adam (@AdamSard1) reported from Saffron Walden, England

    @VodafoneUK Do you think it’s acceptable to leave some one on hold for over and hour? I contacted Customer Services for the 4th time today, to explain that I had still not received my trade in pack to send my old phone back to you, despite being assured three times its been sent.

  • Cantabulous1
    cantab77 (@Cantabulous1) reported from Fulbourn, England

    @VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2

  • vgreenhill
    Victoria Greenhill (@vgreenhill) reported from Cambourne, England

    @VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • v8fettler
    Craige Timmins (@v8fettler) reported

    @JadeEdwards9 @VodafoneUK “Please send us a direct message (ie take this away from public view because we’re incompetant, and not scared to tell you ‘tough titties we’ve got you in contract and will avoid dealing with any problems as best we can’) ….Bot replies only…

  • vyaskn
    Vyas Kondreddi (@vyaskn) reported

    @VodafoneUK I am facing a technical issue with home broadband for over 36 hours. Your support team on the phone has not been helpful. They say the issue is with 3rd line support, but are not giving me any updates, and missing the promised call back slots. Please can you escalate

  • Holly_Radcliffe
    Holly (@Holly_Radcliffe) reported

    @VodafoneUK still no service nearly a week. No phone calls and I cannot make outbound calls. Really not good enough.

  • minkimeal
    🏴‍☠️ emo king song mingi 🏴‍☠️ (@minkimeal) reported

    @VodafoneUK Potentially the worst network in the U.K.! Been without broadband for 4 days now and had engineer no shows and 0 help from customer service. Got made to buy a repair part to prove it was broken when it wasn’t even the cable that’s the issue !! Ridiculous

  • big1481b
    Bri Hammond (@big1481b) reported

    @VodafoneUK please avoid this company customer service poor and very rude

  • Zarachaudhry52
    Zara Chaudhry (@Zarachaudhry52) reported

    @KH4NS @VodafoneUK I can understand that there can be technical issues but a 3 week time period is too much Is anyone else in this area also facing such slow speed? 🤨

  • SomersetBobby
    Somerset Bobby 🇬🇧 (@SomersetBobby) reported

    @TheWildLemons @VodafoneUK I couldn’t even do that, because my phone signal’s so bad here at home - I rely on wifi calling for making calls (quite intermittent), and I couldn’t get online on my phone to check status, or even X. It’s very inconvenient, isn’t it? 🙄 I hope yours is ok now! 🤞

  • HeatheandPat
    Heather and Patrick (@HeatheandPat) reported

    @VodafoneUK Absolutely disheartened by my experience today - can’t get to speak to someone who can do something - everything has to be logged onto the system in the hope they will pick it up. 30+ years as a Vodafone customer is likely to be coming to an end.

  • TheWildLemons
    Emma S 🩵☁️ (@TheWildLemons) reported

    @SomersetBobby @VodafoneUK I have problems right now. I used my 5G to check the network connectivity site. Says there's no reported issues. Funny considering there's not a single light on the fibre box in the wall & not a single light on the router lmao.

  • markLFC2010
    mark (@markLFC2010) reported

    @VodafoneUK hi as a 3 customer does that mean we can use the Vodafone rewards app like o2 and virgin?