Vodafone Outage Report in Great Shelford, Cambridgeshire, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Great Shelford, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Great Shelford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Great Shelford, Cambridgeshire, England
The most recent Vodafone outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
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Vodafone Issues Reports Near Great Shelford, England
Latest outage, problems and issue reports in Great Shelford and nearby locations:
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Rebecca May
(@gwhogoestogigs) reported
from
Histon, England
@VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
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Sparky
(@Jonesy_77) reported
from
Newmarket, England
@VodafoneUK your customer service is appalling you have promised me things time and time again and not delivered. #awfulcustomerservice #liars #treatcustomerslikedirt
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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Jan Payne 🎼⛪♿
(@elymusic1) reported
from
Histon, England
@VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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paulslim
(@paulsilm) reported
@VodafoneUK Been on the phone over 2 hours to @VodafoneUK @VodafoneBiz they disconnected 4 lines in error for 5 days. Spent hours on the phone chasing and the sent of the bills to the collections team. Even through we set up the billing. What is happening with the service
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Andy Moyle
(@TheMoyle) reported
@GelderRobbie @VodafoneUK How did @vodafoneuk know “my area” didn’t mention it! Is it down everywhere or was that AI auto muppetry
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robbie gelder
(@GelderRobbie) reported
@NEMM95 @VodafoneUK They’re pretty much useless in relaying information. I think engineers won’t be on site until Monday as it’s not an openreach issue, it’s Vodafone’s equipment. Terrible customer service @VodafoneUK
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Mark Petty
(@MarkPet51278845) reported
@VodafoneUK why is it when you are in arrears you threaten me with legal side pity you weren't this quick when I had network issues.....
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Lauren Kempton
(@misslaureneve) reported
I have uni assignments due and a 4 year old, being a single parent with no internet makes this SO hard. @VodafoneUK #complaint
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Leah
(@leahlou0508) reported
@VodafoneUK disgusting customer service. Can't speak to a manager about mobile broadband that isn't fit for purpose. Adding credits to my account without my authorization and marking an issue as resolved when it is not. Someone from @VodafoneUK contact me now!
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robbie gelder
(@GelderRobbie) reported
@VodafoneUK broadband has been down in the Kings Lynn area for 24hrs now. Why don’t you admit that your engineers won’t be on site until tomorrow? It would have been sorted by now if they were working on it since yesterday!
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robbie gelder
(@GelderRobbie) reported
@VodafoneUK I was also told it was "fibre break/damage", if that was the case it would affect all ISP, not just Vodafone customers. This is why I know I've been told lies. Horrendous customer service, truly is.
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progessing
(@Davidjacksonz) reported
@VodafoneUK it would be helpful if you could keep customers informed of the fibre break in Kings Lynn which is causing an outage for a 1000 customers? 1.30 on the phone today with misinformation stating my contract had ended and that’s why I had been disconnected! Please improve
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Loo
(@LauraLl54423582) reported
@VodafoneUK I’m at my absolute wits’ end with your pathetic broadband and even more at the customer service. ‘Wifi guarantee’ what an absolute joke and a barefaced lie. Won’t let us leave with no fee even though on our third router and still doesn’t work properly.