Vodafone Outage Report in Great Shelford, Cambridgeshire, England
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Problems in the last 24 hours in Great Shelford, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Great Shelford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Community Discussion
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Vodafone Issues Reports Near Great Shelford, England
Latest outage, problems and issue reports in Great Shelford and nearby locations:
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Victoria Greenhill (@vgreenhill) reported from Cambourne, England@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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Jan Payne 🎼⛪♿ (@elymusic1) reported from Histon, England@VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.
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Anita North (@NittyNorth) reported from Cottenham, England@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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cantab77 (@Cantabulous1) reported from Fulbourn, England@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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Adam (@AdamSard1) reported from Saffron Walden, England@VodafoneUK Do you think it’s acceptable to leave some one on hold for over and hour? I contacted Customer Services for the 4th time today, to explain that I had still not received my trade in pack to send my old phone back to you, despite being assured three times its been sent.
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Sparky (@Jonesy_77) reported from Newmarket, England@VodafoneUK your customer service is appalling you have promised me things time and time again and not delivered. #awfulcustomerservice #liars #treatcustomerslikedirt
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cantab77 (@Cantabulous1) reported from Fulbourn, England@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
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threestain (@threestain) reported from Great Shelford, England@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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Victoria Greenhill (@vgreenhill) reported from Cambourne, England@VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork
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Rebecca May (@gwhogoestogigs) reported from Histon, England@VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Polly James (@Mid_WifeCrisis) reported@VodafoneUK Thanks Mark but we’ve tried phoning them twice. They’ve been charging us more for a SIM only deal since last contract expired than they charge for an upgraded phone deal even. And still want far more than they would charge a new customer for the same deal. How is that acceptable?
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Katy Johnston (@katynaomi56) reported@VodafoneUK Thanks, it’s not working in areas it normally works! It shows full 5G coverage but no data will load or is very slow all even with full coverage.
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Imran Mohammed (@ImranPMohammed) reported@VodafoneUK Are you sharing issues with your servers? I cannot log into My Vodafone as a new customer…
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Katy Johnston (@katynaomi56) reported@VodafoneUK I’ve checked and it says good service and no maintenance,my phone was showing full 5G and I could receive calls, just the data wasn’t working of very slow!
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Charlotte (@GobbleGirly) reported@VodafoneUK If someone doesn’t respond to my DM which just gets automated responses, or pick up the phone (currently 48 mins on hold) I will need to cancel my new contract and go elsewhere.
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Dan (@ThinkDIGGITYDAN) reported@VodafoneUK hi guys. Your support team left a message on the system to get my broadband equipment send to the correct address and unfortunately you've emailed this morning saying its going to the incorrect one. Can we fix this please?
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Chris Yardley (@chris_yardley) reported@mrbio1984 @VodafoneUK I have this same problem! Has your signal been even worse the past few days? I've had 1 bar which has meant missing important calls & having to rely on Wifi!
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🐝 (@abi_fnz) reported@jockblue @VodafoneUK I have the same problem, so annoying
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omelette du fromage (@MccGoooo) reported@VodafoneUK hey, just to let you know if the IVR doesn’t understand what you’re saying, it says it’ll connect you to an advisor then on connection says the line is no longer in use. Think there’s a routing problem with your IVR drop out line 🙃
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nic (@nicferrier) reported@VodafoneUK And I've now been redirected by your agents in chat for the 4th time. None of them seem to know what to do or how to direct me to someone who can tell me why bits of the Internet appear to be down from your network.