Vodafone outages and service status in Great Shelford, England
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- Vodafone generated 0 outage signals in the last 24 hours around Great Shelford, including 0 direct reports.
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Problems in the last 24 hours in Great Shelford, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Great Shelford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Vodafone Issues Reports Near Great Shelford, England
Latest outage, problems and issue reports in Great Shelford and nearby locations:
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Sparky (@Jonesy_77) reported from Newmarket, England@VodafoneUK your customer service is appalling you have promised me things time and time again and not delivered. #awfulcustomerservice #liars #treatcustomerslikedirt
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Anita North (@NittyNorth) reported from Cottenham, England@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Roan O'Connor (@Roan_OC) reported from Saffron Walden, England@VodafoneUK why do you make it do difficult to contact someone for help. Tobi is useless
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Victoria Greenhill (@vgreenhill) reported from Cambourne, England@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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Adam (@AdamSard1) reported from Saffron Walden, England@VodafoneUK Do you think it’s acceptable to leave some one on hold for over and hour? I contacted Customer Services for the 4th time today, to explain that I had still not received my trade in pack to send my old phone back to you, despite being assured three times its been sent.
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Rebecca May (@gwhogoestogigs) reported from Histon, England@VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service
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cantab77 (@Cantabulous1) reported from Fulbourn, England@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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Victoria Greenhill (@vgreenhill) reported from Cambourne, England@VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork
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threestain (@threestain) reported from Great Shelford, England@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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cantab77 (@Cantabulous1) reported from Fulbourn, England@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
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Jan Payne 🎼⛪♿ (@elymusic1) reported from Histon, England@VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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🍀 Tara 🐢 (@tara1966) reportedHi, @VodafoneUK on 3 occasions I have requested chat transcript and not got the conversation only the bot chat transcript sent to me - not good enough. Please tell me I am not going to get same service as I did with TalkTalk as it only got connected today.
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Simulation Swarm (@SimSwarm333) reportedHow can we get out of our contract early with you @VodafoneUK ? You are not providing us with a service ...we are paying good money for no internet whatsoever, we ring your god awful scripted customer call lines and its groundhog day ... 2 weeks of this rubbish
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Di Drinkwater (@CarbonTiptoes) reported@VodafoneUK We have vodafone phone and internet. Just tried logging in. It's sent a message to one of our phones. Hysterically the landline in preference to one of the mobiles. Anyway the messaging service doesn't work - press 1 to hear the message just repeats it and cuts off.
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Cameron (@Cameron_who) reported@VodafoneUK you keep sending letters to my address for someone who does not and has never lived here. We've called you twice to ask you to stop and you said you would but we keep getting letters and now debt collection letters. Can you stop now please.
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Child of God (@LilKonfuse) reportedDear @VodafoneUK, my account has been suspended again despite my direct debit being set up. I’ve spent 2 months trying to fix this, and it risks my credit rating. Please resolve urgently.
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Steph (@steph_sargent) reported@VodafoneUK - I’ve been on hold for 15 minutes now… trying to resolve a complaint… how long do I leave it before this becomes another major complaint?
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Kvittycat (@kvittycat53) reportedCome on @VodafoneUK Fix my broadband!!!
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Michael Berry (@michael91510009) reportedSeems bizarre that despite being on the phone for over an hour @VodafoneUK has told me that I’m unable to raise a complaint by phone, despite their policy say I can. Hmm a phone company that you can’t complain by phone ? ?
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Hello Purgatory (@HelloPurgatory) reported@VodafoneUK is it true you're being forced to upgrade customers on Fibre 2 to a higher package as @GOVUK are removing this fibre service & upgrading the cables rendering fibre 2 redundant by the end of 2027? I've just been told this by your staff at retentions.
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Rachel (@Rachel___001) reported@VodafoneUK how on earth do you get to speak to a human? “TOBI” is crap, your call system after pressing 1, 2, etc etc cuts you off. Absolutely **** frustrating customer service.