Vodafone Outage Report in Great Shelford, Cambridgeshire, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Great Shelford, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Great Shelford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Great Shelford, Cambridgeshire, England
The most recent Vodafone outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Wi-fi | |
| Cambridge |
Phone | |
| Royston |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Phone | |
| Cambridge |
Phone |
Community Discussion
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Vodafone Issues Reports Near Great Shelford, England
Latest outage, problems and issue reports in Great Shelford and nearby locations:
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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Jan Payne 🎼⛪♿
(@elymusic1) reported
from
Histon, England
@VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
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Sparky
(@Jonesy_77) reported
from
Newmarket, England
@VodafoneUK your customer service is appalling you have promised me things time and time again and not delivered. #awfulcustomerservice #liars #treatcustomerslikedirt
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Rebecca May
(@gwhogoestogigs) reported
from
Histon, England
@VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Roan O'Connor
(@Roan_OC) reported
from
Saffron Walden, England
@VodafoneUK why do you make it do difficult to contact someone for help. Tobi is useless
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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Adam
(@AdamSard1) reported
from
Saffron Walden, England
@VodafoneUK Do you think it’s acceptable to leave some one on hold for over and hour? I contacted Customer Services for the 4th time today, to explain that I had still not received my trade in pack to send my old phone back to you, despite being assured three times its been sent.
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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sooraj nadarajan
(@soorajnr2008) reported
@Julienothidden @VodafoneGroup @VodafoneUK In India their service is horrible... that’s why they are loosing customers heavily month after month ...
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Charlee
(@ellaisblessed) reported
@Askvodafonegh @VodafoneGhana I shouldn’t have to keep on contacting you wasting data and CONSISTENCY repeating myself on a simple request! @VodafoneUK once again why should I be subjected to substandard service here, when it would not be acceptable in the U.K.
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Simonfox
(@simonrfox) reported
@VodafoneUK just a thought for this and next year, thousands of brits will undertake caravan holidays in the Uk (haven etc) these sites often have the worse signal strength of anywhere being costal, this could be a huge marketing and revenue source with extra data etc used
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Patch B.
(@patchbarber) reported
I’ll keep saying it and spreading it. Don’t use @VodafoneUK broadband. Their customer service standards and support are the worst I’ve ever had the misfortune of experiencing. @Ofcom
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Charlee
(@ellaisblessed) reported
@Askvodafonegh @VodafoneGhana @VodafoneUK I waited for you to resolve my basic issue. I speak with Chris for 3hrs and STILL no answer after waiting 24hrs (the timeframe you gave) and he ends the chat?! This customer service is poor. This is a simple task!
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PabloRydoski
(@I_am_Pablo78) reported
@O2 @VodafoneUK Long term. Sim swaps, network refresh etc But nothing resolved it. Colleagues suffer too. But because I didn’t experience it in first 14 days nothing can be done. Pity. As nothing will be done to help with 2 affected phones we will be seriously considering moving 7 contracts
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Catherine Lombardo
(@cath21_98) reported
@VodafoneUK good to talk to 1 of your managers this evening. I hope he meant it about escalating my complaint to your back office team because I am unhappy about PAYG 1 being triggered without any usage. I expect a call back, an explanation and a refund of the latest £1 charge.
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Ben
(@bendavo97) reported
@VodafoneUK have the worst customer service agents, a manager is never available as they finish at 4 and don’t listen to your concern and none of them ever write notes so I have to give them my story every time. I would urge anyone not to go with vodafone
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Yorick Brown
(@kciroy) reported
Vodafone broadband down since Tuesday morning, waiting on OpenReach engineers but have had no updates and impossible to find service status. It's not good enough Why is there no service status for either Vodafone or OpenReach? @VodafoneUK @WeAreOpenreach
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sooraj nadarajan
(@soorajnr2008) reported
@VodafoneGroup @Julienothidden @VodafoneUK Horrible networks in India too ... in the state of Kerala call failed issues are too much and no solution for last 9 months .. complaints are closed as per tat without solution