Vodafone Outage Report in Great Shelford, Cambridgeshire, England
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Problems in the last 24 hours in Great Shelford, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Great Shelford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (54%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Community Discussion
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Vodafone Issues Reports Near Great Shelford, England
Latest outage, problems and issue reports in Great Shelford and nearby locations:
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Sparky (@Jonesy_77) reported from Newmarket, England@VodafoneUK your customer service is appalling you have promised me things time and time again and not delivered. #awfulcustomerservice #liars #treatcustomerslikedirt
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Victoria Greenhill (@vgreenhill) reported from Cambourne, England@VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork
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Victoria Greenhill (@vgreenhill) reported from Cambourne, England@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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Rebecca May (@gwhogoestogigs) reported from Histon, England@VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service
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threestain (@threestain) reported from Great Shelford, England@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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Jan Payne 🎼⛪♿ (@elymusic1) reported from Histon, England@VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.
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Adam (@AdamSard1) reported from Saffron Walden, England@VodafoneUK Do you think it’s acceptable to leave some one on hold for over and hour? I contacted Customer Services for the 4th time today, to explain that I had still not received my trade in pack to send my old phone back to you, despite being assured three times its been sent.
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Anita North (@NittyNorth) reported from Cottenham, England@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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cantab77 (@Cantabulous1) reported from Fulbourn, England@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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cantab77 (@Cantabulous1) reported from Fulbourn, England@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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David (@medavidcook) reported@VodafoneUK hello, is your online chat service down. Need to speak to someone and been waiting an hour and box is greyed out
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sportstweet (@kpfssport) reported@VodafoneUK hi, I have a technical problem I am helping my mother with. I can't use the chatbot because I am not a Vodafone customer and I do not wish to use the phone number because of hearing problems. Do you have a customer service email?
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steven thompson (@sttiling) reported@VodafoneUK I take it if I cancel the direct debit you’ll get in touch with me then !
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paul agnew (@paulagn15289991) reported@VodafoneUK To late, all done and dusted now, had to phone Vodafone rather than do it on line, the online upgrade, didn't work. very disapointed, didn't know my PIN code that was two years ago and I didn't write it down. nothing happen till I said I was going to Talk-Talk.
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Blvcksteel (@blvcksteel1) reported@VodafoneUK Is this why i have no network??
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Tom Kitten (@TomKitten19) reported@VodafoneUK Never Buy a foldable phone
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Tanya-Jean 🏳️🌈 (@taanyaajeaan) reported@VodafoneUK @NOWHelpTeam why is your broadband/ 4G coverage so poor! Get like 1MBPS total from both of you! Sort it out! Bored of having to constantly phone customer service for no solution 🙄🥱
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Jonathan Jackson (@jon_38dale) reported@VodafoneUK its ok it came back on last night. I tried them last time it went off and they weren't much help to be honest.
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David (@medavidcook) reported@VodafoneUK Seems to be an issue with my chrome, trying to get through to complaints but it seems to be working on Edge now
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Britishgamerni 🇬🇧🏳️🌈 (@GeorgeCowan) reported from Whitehead, Northern Ireland@Jewkneeor @O2 @VodafoneUK Honestly terrible service here I think it’ll be EE or 3 from the look of it when I go to change provider at the end of my contract