Vodafone outages and service status in Great Shelford, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
- Vodafone generated 0 outage signals in the last 24 hours around Great Shelford, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Great Shelford, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Great Shelford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 10: Problems at Vodafone
Vodafone is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Vodafone Issues Reports Near Great Shelford, England
Latest outage, problems and issue reports in Great Shelford and nearby locations:
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Sparky (@Jonesy_77) reported from Newmarket, England@VodafoneUK your customer service is appalling you have promised me things time and time again and not delivered. #awfulcustomerservice #liars #treatcustomerslikedirt
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Victoria Greenhill (@vgreenhill) reported from Cambourne, England@VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork
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Rebecca May (@gwhogoestogigs) reported from Histon, England@VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service
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Roan O'Connor (@Roan_OC) reported from Saffron Walden, England@VodafoneUK why do you make it do difficult to contact someone for help. Tobi is useless
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threestain (@threestain) reported from Great Shelford, England@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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Anita North (@NittyNorth) reported from Cottenham, England@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Adam (@AdamSard1) reported from Saffron Walden, England@VodafoneUK Do you think it’s acceptable to leave some one on hold for over and hour? I contacted Customer Services for the 4th time today, to explain that I had still not received my trade in pack to send my old phone back to you, despite being assured three times its been sent.
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Victoria Greenhill (@vgreenhill) reported from Cambourne, England@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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cantab77 (@Cantabulous1) reported from Fulbourn, England@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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cantab77 (@Cantabulous1) reported from Fulbourn, England@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
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Jan Payne 🎼⛪♿ (@elymusic1) reported from Histon, England@VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Fortune Imports (@MrMBajaj) reported@VodafoneUK broadband installation delayed for over 10 weeks because Vodafone and Openreach cannot coordinate properly. Multiple delays, no ownership, no resolution plan, and endless chasing by me. Formal complaint will be raised to Ofcom/CISAS if unresolved urgently.
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THOMAS COULTER (@tcoulter7c) reported@VodafoneUK worst customer service experience ever top up on app wouldn't work lady could barely speak English asked me to spell my whole name and address then told me to go online to top up when I was calling cos online didn't work!!!! Ridiculous
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Jan Cavelle (@jancavelle) reportedNot bad going @VodafoneUK - lost my business before the contract even started
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Robert California (@RobertCaliCEO) reported@bryonycdc @VodafoneUK Never had an issue with them 👍🏻
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Teresa (@xxxteresaxxx) reported@VodafoneUK I find it very inappropriate that I’ve reached out as I’m struggling with my bill and your customer service advisor has tried to pressure me into buying a new phone contract! Then when I’ve said no hasn’t been able to help me at all and closed the online chat 😡
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Harvey (@danharvs) reported@9to5mac @iryantldr Yet @VodafoneUK still don’t support this 👍🏻
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Nick Lawton (@Pontemiller) reported@VodafoneUK can I have some help please, that ask TOBi is awful. I need to know if I have to purchase a better router because the Ultra Hub is very poor!!!
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Griff Webber (@griffwebber) reported@spenaldo73 @VodafoneUK Worst thing I ever did moving to vodafone! Absolute shite
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Adam James (@atjames88) reported@VodafoneUK why is your internet connectivity so poor in Leeds City centre? I am having to use WiFi to load basic web pages, it's unusable. From looking online it appears I am not on my own and most people on your network are in the same boat.
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Zara Chaudhry (@Zarachaudhry52) reported@KH4NS @VodafoneUK I can understand that there can be technical issues but a 3 week time period is too much Is anyone else in this area also facing such slow speed? 🤨