Vodafone Outage Report in Great Shelford, Cambridgeshire, England

Problems in the last 24 hours in Great Shelford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Great Shelford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (54%)
• Phone (21%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Great Shelford, England

Latest outage, problems and issue reports in Great Shelford and nearby locations:

• 
  Rebecca May (@gwhogoestogigs) reported 4 minutes ago from Histon, England

  @VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service

• 
  Victoria Greenhill (@vgreenhill) reported 7 minutes ago from Cambourne, England

  @VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork

• 
  cantab77 (@Cantabulous1) reported 10 minutes ago from Fulbourn, England

  @VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2

• 
  Jan Payne 🎼⛪♿ (@elymusic1) reported 14 minutes ago from Histon, England

  @VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.

• 
  Adam (@AdamSard1) reported 28 minutes ago from Saffron Walden, England

  @VodafoneUK Do you think it’s acceptable to leave some one on hold for over and hour? I contacted Customer Services for the 4th time today, to explain that I had still not received my trade in pack to send my old phone back to you, despite being assured three times its been sent.

• 
  Victoria Greenhill (@vgreenhill) reported 28 minutes ago from Cambourne, England

  @VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .

• 
  Anita North (@NittyNorth) reported 30 minutes ago from Cottenham, England

  @VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK

• 
  cantab77 (@Cantabulous1) reported 31 minutes ago from Fulbourn, England

  @VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!

• 
  Sparky (@Jonesy_77) reported 34 minutes ago from Newmarket, England

  @VodafoneUK your customer service is appalling you have promised me things time and time again and not delivered. #awfulcustomerservice #liars #treatcustomerslikedirt

• 
  threestain (@threestain) reported 50 minutes ago from Great Shelford, England

  @ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...

• 
  Roan O'Connor (@Roan_OC) reported 54 minutes ago from Saffron Walden, England

  @VodafoneUK why do you make it do difficult to contact someone for help. Tobi is useless

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jen wilson (@jenguin83) reported 7 minutes ago

  @VodafoneUK trying to get my PAC via text but not working, any advice please?

• 
  Charlie (@cmackenzies) reported 15 minutes ago

  @VodafoneUK Tried that and haven't received a response for a week. No problem, I'll get my broadband from somewhere that doesn't think my name is too long!

• 
  bluehamsterjam (@bluehamsterjam) reported 19 minutes ago

  @VodafoneUK 3 weeks into complaint and no resolution. Director's office are no use, have no interest in resolving issue. Holding me to ransom as I can't even move my number. Shocking service - or lack of.

• 
  Rishma (@iamrishma1) reported 22 minutes ago

  @VodafoneUK If I ever get signal.

• 
  **** Tilt (@Maxi_Tilt) reported 22 minutes ago

  I’m abroad and my data and cellular network have been cut off. I spoke to your staff multiple times before travelling to avoid this and it’s still happened to me again! I was stranded today with my wife and 10 month old baby unable to get an Uber! @VodafoneUK @VodafoneGroup

• 
  deb clarke (@clarkedeborah) reported 24 minutes ago

  @VodafoneUK @vodafoneUK that is simply not true. I’ve terminated it without ringing anyone. You need to have a good look at your processes from a customer perspective. I’ll never use you again.

• 
  KALKI (@KALKIRAM2) reported 25 minutes ago

  @VodafoneUK vodafoneidea problem there recharge methed tower not convenient services

• 
  Prashant Jatav (@Prashan88615702) reported 26 minutes ago

  What happen @VodafoneUK @ViCustomerCare my vodafone number 8006447123 What is the problem? Vodafone has closed my number. I have been worrying to get my number for the last 2 year, but Vodafone is not taking any action on any of my problems.@VodaIdea_NEWS

• 
  Sourav (@suman1317) reported 27 minutes ago

  @VodafoneUK I am not getting any support from vodafone @ViCustomerCare

• 
  William Stewart (@William04150909) reported 29 minutes ago

  Don't hear many people commend @virginmedia on their service, but have thoroughly enjoyed my time using the gig1 they provide never had a problem in 10 years of using them. But £34 for 2 years for same speeds and apple 4k TV @VodafoneUK isn't an offer to turn down!