Vodafone outages and service status in Royston, England

Problems in the last 24 hours in Royston, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Royston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Royston, England

Latest outage, problems and issue reports in Royston and nearby locations:

• 
  Andy W (@AndyPW68) reported 3 minutes ago from Eaton Socon, England

  @VodafoneUK D3. If you've got something in that box to replace my broken S8 that would be great. Happy Christmas

• 
  Craig (@Jagercraig) reported 6 minutes ago from Saint Neots, England

  It’s mad how when you wanna upgrade you can speak to someone instantly yet cancelling and you’re put in a queue @VodafoneUK you are the worst

• 
  cantab77 (@Cantabulous1) reported 8 minutes ago from Fulbourn, England

  @VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2

• 
  AJ 💋 (@AmieJo_Buckland) reported 9 minutes ago from Biggleswade, England

  @VodafoneUK I’ve been with a lot of networks over the last 10 years but Vodafone smashes them all out of the water! Brilliant customer service, always offering me the best of everything and never asking for anymore money!

• 
  Steven Bryant🥟 (@pasty_muncher) reported 11 minutes ago from Arlesey, England

  @VodafoneUK had terrible service for days now. No 3G let alone 4G. SG15 area. Is it a known issue?

• 
  Myron Bartlett (@OnlyMyron) reported 16 minutes ago from Stevenage District, England

  @VodafoneUK I was just about to have a grumble, but my service has returned.

• 
  Roan O'Connor (@Roan_OC) reported 16 minutes ago from Saffron Walden, England

  @VodafoneUK why do you make it do difficult to contact someone for help. Tobi is useless

• 
  Craig (@Jagercraig) reported 18 minutes ago from Saint Neots, England

  @ortho_C_bear @VodafoneUK I can only guess their cancellation lines are busy because people know how awful they are and want to cancel their accounts!

• 
  MYЯӨП BΛЯƬᄂΣƬƬ 🏳️‍🌈🎮🇬🇧 (@OnlyMyron) reported 19 minutes ago from Stevenage District, England

  @VodafoneUK are there connection issues in the Herts area. Literally nothing and I've resetter, pressed the Reconnection button on the broadband connectivity screen.

• 
  threestain (@threestain) reported 19 minutes ago from Great Shelford, England

  @ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...

• 
  Gareth Tranter (@GarethTranter2) reported 23 minutes ago from Biggleswade, England

  @VodafoneUK Hi 👋🏼 Seem to be suffering horrific service outdoors anywhere in my home town at the moment. 2-3 bars 4G and Speedtest is actually failing to complete its that poor. Any ideas at all?

• 
  Tim Sims (@TimSims13) reported 25 minutes ago from Hitchin, England

  @VodafoneUK shambles. Bought and paid for a phone that then went out of stock. Still waiting for refund one month later. No customer service whatsoever!!

• 
  Alan Bellingham (@bellinghman) reported 30 minutes ago from Letchworth Garden City, England

  Jesus ******* Christ, @vodafoneUk - your customer support has been utterly appalling and I would certainly not recommend your Business Broadband to anybody I know. Not if I wanted then to stay friends anyway. (It was supposed to go live Tuesday. They've decided Friday instead)

• 
  Adam (@AdamSard1) reported 32 minutes ago from Saffron Walden, England

  @VodafoneUK Do you think it’s acceptable to leave some one on hold for over and hour? I contacted Customer Services for the 4th time today, to explain that I had still not received my trade in pack to send my old phone back to you, despite being assured three times its been sent.

• 
  Sen Monro (@Senar1) reported 32 minutes ago from Stevenage District, England

  @VodafoneUK It's sorted. We're back. Got to admit you guys did great. If things go wrong, you get some nasty comments. However, your customer services gave me 50G of extra data so I could tether the laptop. Not ideal but hey ho. I can continue writing my blockbuster script. Good job 😁👍

• 
  Victoria Greenhill (@vgreenhill) reported 34 minutes ago from Cambourne, England

  @VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .

• 
  Michael Madhan Mohammed (@MikeMadhanMohmd) reported 40 minutes ago from Stevenage District, England

  @VodafoneUK I have spoken to Vodafone first and they have asked me to contact YouTube, later Vodafone also gave the same response. "the issue is under investigation".

• 
  Rich (@Shires_Rich) reported 52 minutes ago from Biggleswade, England

  @VodafoneUK actually telling us that we should only use the 5GHz WiFi for devices 'close to the router' to solve the insane problems we've had lately. If it wasn't so frustrating the joke would be hilarious. But it is and so it's not. But we must wait 24hrs to prove this insanity

• 
  Gordon Tant (@125f8) reported 53 minutes ago from Sandy, England

  @VodafoneUK Well first off if you’re going to use my name at least pay me the courtesy of spelling it correctly. Second. I’ve never ever signed up for you’re adverts

• 
  Stuart Dunlop 💙 (@sdunlop) reported 55 minutes ago from Hitchin, England

  @nick_squad @VodafoneUK Hope you get things sorted. I personally have never had a problem that hasn't been solved quickly with @VodafoneUK call centres or online but appreciate it must be very frustrating. Ironically its their stores I've had the biggest issue with in the past so tend to avoid them

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Osman (@deniz34j) reported 6 minutes ago

  @VodafoneUK I am writing to formally complain about Vodafone TR. The customer service agents are extremely rude and they hung up the phone on me. Furthermore, they are charging unfair and unauthorized extra fees on my bill. I cannot find any helpful representative in TR to solve my problem.

• 
  Ed (@EdTheITGuy) reported 7 minutes ago

  @VodafoneUK what’s going on with the lack of the national emergency alert? Other networks sent out the alert but on my Vodafone sim nothing!

• 
  Rodney Marlow (@misterex65) reported 10 minutes ago

  @NileGardiner @VodafoneUK They are giving them to charity you thick ****

• 
  Captain Giant (@Captain_P_Giant) reported 10 minutes ago

  Wants to get SIM or a eSIM? Need a Contact number. If you dont have one or have a family or Friend then you cant get a Number... Been looking, 2 companies no go, 3rd try came up just fine. One Company that 100% Needs a Contact number & Support sucks. Looking at you @VodafoneUK

• 
  Matthew Laughey 💙💛 (@laughey_m) reported 11 minutes ago

  @VodafoneUK any chance of speaking to an actual support person instead of typing to TOBi???

• 
  Simon Danczuk (@SimonDanczuk) reported 12 minutes ago

  Thinking about it, do @VodafoneUK make any money from the government issuing these emergency alerts?..

• 
  FINGERSJOHN✌ (@jnafr) reported 14 minutes ago

  Back in B43 7EQ Great Barr Birmingham @ThreeUKSupport @VodafoneUK Sort the service out 4G 5G both Dire. ALL other networks are fine. No one can access apps.

• 
  Or Sassur (@Orsassur2) reported 22 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Neil DOWNTON (@Nei70Neil) reported 27 minutes ago

  @NileGardiner @VodafoneUK Don't be so ******* stupid

• 
  Mark Partington (@mark_partington) reported 29 minutes ago

  @VodafoneUK big mistake. Not going to do you any favours. Who was the idiot that thought if this ? If senior management signed this off then they need to resign ! @GBNEWS @PatrickChristys