Vodafone outages and service status in Royston, England

Problems in the last 24 hours in Royston, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Royston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Royston, England

The most recent Vodafone outage reports came from the following cities: Cambridge.

City	Problem Type	Report Time
Cambridge	Internet	12 hours ago
Stevenage	Internet	2 months ago
Henlow	Internet	3 months ago
Stevenage	Total Blackout	6 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Royston, England

Latest outage, problems and issue reports in Royston and nearby locations:

• 
  Rich (@Shires_Rich) reported 5 minutes ago from Biggleswade, England

  @VodafoneUK actually telling us that we should only use the 5GHz WiFi for devices 'close to the router' to solve the insane problems we've had lately. If it wasn't so frustrating the joke would be hilarious. But it is and so it's not. But we must wait 24hrs to prove this insanity

• 
  Gareth Tranter (@GarethTranter2) reported 8 minutes ago from Biggleswade, England

  @VodafoneUK Thanks Sadie. Didn’t mention that my landline isn’t working either, hasn’t done since it was installed!! I don’t use it, so it hasn’t been a problem, but it’s another thing that isn’t working. 😵‍💫 I’ll DM.

• 
  Adam (@AdamSard1) reported 10 minutes ago from Saffron Walden, England

  @VodafoneUK Do you think it’s acceptable to leave some one on hold for over and hour? I contacted Customer Services for the 4th time today, to explain that I had still not received my trade in pack to send my old phone back to you, despite being assured three times its been sent.

• 
  cantab77 (@Cantabulous1) reported 17 minutes ago from Fulbourn, England

  @VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!

• 
  AJ 💋 (@AmieJo_Buckland) reported 19 minutes ago from Biggleswade, England

  @VodafoneUK I’ve been with a lot of networks over the last 10 years but Vodafone smashes them all out of the water! Brilliant customer service, always offering me the best of everything and never asking for anymore money!

• 
  Tim Sims (@TimSims13) reported 20 minutes ago from Hitchin, England

  @VodafoneUK shambles. Bought and paid for a phone that then went out of stock. Still waiting for refund one month later. No customer service whatsoever!!

• 
  Stuart Dunlop 💙 (@sdunlop) reported 23 minutes ago from Hitchin, England

  @nick_squad @VodafoneUK Hope you get things sorted. I personally have never had a problem that hasn't been solved quickly with @VodafoneUK call centres or online but appreciate it must be very frustrating. Ironically its their stores I've had the biggest issue with in the past so tend to avoid them

• 
  MYЯӨП BΛЯƬᄂΣƬƬ 🏳️‍🌈🎮🇬🇧 (@OnlyMyron) reported 28 minutes ago from Stevenage District, England

  @VodafoneUK are there connection issues in the Herts area. Literally nothing and I've resetter, pressed the Reconnection button on the broadband connectivity screen.

• 
  Sen Monro (@Senar1) reported 29 minutes ago from Stevenage District, England

  @VodafoneUK It's sorted. We're back. Got to admit you guys did great. If things go wrong, you get some nasty comments. However, your customer services gave me 50G of extra data so I could tether the laptop. Not ideal but hey ho. I can continue writing my blockbuster script. Good job 😁👍

• 
  SD KATO && TSD ECHO (@D2SDKATO) reported 31 minutes ago from Eaton Socon, England

  @VodafoneUK ur network must be the most worst network In the uk three days now I’ve been struggling for signal also you staff don’t call people back been waiting three months absoultey shocking @Ofcom @Tradingstandards

• 
  Michael Madhan Mohammed (@MikeMadhanMohmd) reported 31 minutes ago from Stevenage District, England

  @YouTube premium membership provides with an exclusive @VodafoneUK contract (which is more ££ then other contracts) is not working for more than a WEEK. After pingpong with repective customer services, they still don't know what the issue and only response is UNDER INVESTIGATION.

• 
  Myron Bartlett (@OnlyMyron) reported 35 minutes ago from Stevenage District, England

  @VodafoneUK I was just about to have a grumble, but my service has returned.

• 
  Gordon Tant (@125f8) reported 40 minutes ago from Sandy, England

  @VodafoneUK Well first off if you’re going to use my name at least pay me the courtesy of spelling it correctly. Second. I’ve never ever signed up for you’re adverts

• 
  Gareth Tranter (@GarethTranter2) reported 41 minutes ago from Biggleswade, England

  @VodafoneUK Hi 👋🏼 Seem to be suffering horrific service outdoors anywhere in my home town at the moment. 2-3 bars 4G and Speedtest is actually failing to complete its that poor. Any ideas at all?

• 
  Craig (@Jagercraig) reported 45 minutes ago from Saint Neots, England

  @virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?

• 
  Alan Bellingham (@bellinghman) reported 47 minutes ago from Letchworth Garden City, England

  Jesus ******* Christ, @vodafoneUk - your customer support has been utterly appalling and I would certainly not recommend your Business Broadband to anybody I know. Not if I wanted then to stay friends anyway. (It was supposed to go live Tuesday. They've decided Friday instead)

• 
  cantab77 (@Cantabulous1) reported 51 minutes ago from Fulbourn, England

  @VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2

• 
  Victoria Greenhill (@vgreenhill) reported 51 minutes ago from Cambourne, England

  @VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .

• 
  Gareth Tranter (@GarethTranter2) reported 52 minutes ago from Biggleswade, England

  @VodafoneUK Sadly I can’t get into my account now. Locked me out and won’t accept a password reset. Not sure if it’s a service problem but before I lob my phone out of frustration, I’m walking away for a bit. Will try again later.

• 
  Andy W (@AndyPW68) reported 55 minutes ago from Eaton Socon, England

  @VodafoneUK D3. If you've got something in that box to replace my broken S8 that would be great. Happy Christmas

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  StGeorge (@Needitsobadly) reported 5 minutes ago

  @MigrantTrackUK @ZiaYusufUK @VodafoneUK Not a customer and now most certainly never will be. Hit them where it hurts.

• 
  Liarpoliticians, UK has rogue Parliament+police (@liarpoliticianz) reported 9 minutes ago

  @Iromg @VodafoneUK If you really want to know what it's like to be screwed on mobile phone tariffs, you should be a PAYG customer like me. cc. @Jasmineeec6

• 
  Scotty - 1stMetalGod (@ScottyJ193) reported 9 minutes ago

  @VodafoneUK I been trying all day to talk to someone regarding an issue I have with my Big Value Bundle. Please just help

• 
  ✮ (@Jaammyyyyyyyy) reported 10 minutes ago

  @VodafoneUK With all due respect, I am going to cancel the contract renewal because you guys still ******* suck at maintaining good internet

• 
  Captain Giant (@Captain_P_Giant) reported 13 minutes ago

  Wants to get SIM or a eSIM? Need a Contact number. If you dont have one or have a family or Friend then you cant get a Number... Been looking, 2 companies no go, 3rd try came up just fine. One Company that 100% Needs a Contact number & Support sucks. Looking at you @VodafoneUK

• 
  Hal Apeno (@chilliholic) reported 15 minutes ago

  @Iromg @VodafoneUK Well done Mike. As well as cancelling support to my fave charity The Salvation army for the same reason I also no longer donate to the RNLI for obvious reasons. I live on the S. Coast but I discovered that all funds collected are returned to the centre for re-distribution.

• 
  joe bloggs (@thebadgerf1) reported 15 minutes ago

  @VodafoneUK Would never use Vodafone again after I found out they give free sims to all the illegal immigrants coming over here

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 Ray Wallis 🇬🇧🇺🇲 (@RayWallis) reported 15 minutes ago

  @Iromg @VodafoneUK I ditched them 10 years ago along with all the other big names, no customer care and all too big and greedy

• 
  Heather Roberts (@HvrRoberts) reported 16 minutes ago

  @VodafoneUK Why have you not replied to my message from 2 weeks ago! No longer relevant! I can now upgrade my plan but the best deal will cost me another £10 a month whilst you help illegal immigrants! Shame on you!

• 
  Or Sassur (@Orsassur2) reported 17 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.