Vodafone outages and service status in Royston, England
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- Vodafone generated 0 outage signals in the last 24 hours around Royston, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Royston, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Royston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Vodafone Issues Reports Near Royston, England
Latest outage, problems and issue reports in Royston and nearby locations:
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Victoria Greenhill (@vgreenhill) reported from Cambourne, England@VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork
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Adam (@AdamSard1) reported from Saffron Walden, England@VodafoneUK Do you think it’s acceptable to leave some one on hold for over and hour? I contacted Customer Services for the 4th time today, to explain that I had still not received my trade in pack to send my old phone back to you, despite being assured three times its been sent.
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cantab77 (@Cantabulous1) reported from Fulbourn, England@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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SD KATO && TSD ECHO (@D2SDKATO) reported from Eaton Socon, England@VodafoneUK ur network must be the most worst network In the uk three days now I’ve been struggling for signal also you staff don’t call people back been waiting three months absoultey shocking @Ofcom @Tradingstandards
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Craig (@Jagercraig) reported from Saint Neots, England@ortho_C_bear @VodafoneUK I can only guess their cancellation lines are busy because people know how awful they are and want to cancel their accounts!
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Michael Madhan Mohammed (@MikeMadhanMohmd) reported from Stevenage District, England@YouTube premium membership provides with an exclusive @VodafoneUK contract (which is more ££ then other contracts) is not working for more than a WEEK. After pingpong with repective customer services, they still don't know what the issue and only response is UNDER INVESTIGATION.
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MYЯӨП BΛЯƬᄂΣƬƬ 🏳️🌈🎮🇬🇧 (@OnlyMyron) reported from Stevenage District, England@VodafoneUK are there connection issues in the Herts area. Literally nothing and I've resetter, pressed the Reconnection button on the broadband connectivity screen.
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Gareth Tranter (@GarethTranter2) reported from Biggleswade, England@VodafoneUK Hi 👋🏼 Seem to be suffering horrific service outdoors anywhere in my home town at the moment. 2-3 bars 4G and Speedtest is actually failing to complete its that poor. Any ideas at all?
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Gareth Tranter (@GarethTranter2) reported from Biggleswade, England@VodafoneUK Thanks Sadie. Didn’t mention that my landline isn’t working either, hasn’t done since it was installed!! I don’t use it, so it hasn’t been a problem, but it’s another thing that isn’t working. 😵💫 I’ll DM.
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Gordon Tant (@125f8) reported from Sandy, England@VodafoneUK Are all your mobile broadband devices unlocked for any network ? My contract ends this month and I want to put another sim in there
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Craig (@Jagercraig) reported from Saint Neots, England@virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?
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Gordon Tant (@125f8) reported from Sandy, England@VodafoneUK Well first off if you’re going to use my name at least pay me the courtesy of spelling it correctly. Second. I’ve never ever signed up for you’re adverts
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AJ 💋 (@AmieJo_Buckland) reported from Biggleswade, England@VodafoneUK I’ve been with a lot of networks over the last 10 years but Vodafone smashes them all out of the water! Brilliant customer service, always offering me the best of everything and never asking for anymore money!
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Craig (@Jagercraig) reported from Saint Neots, EnglandIt’s mad how when you wanna upgrade you can speak to someone instantly yet cancelling and you’re put in a queue @VodafoneUK you are the worst
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Alan Bellingham (@bellinghman) reported from Letchworth Garden City, EnglandJesus ******* Christ, @vodafoneUk - your customer support has been utterly appalling and I would certainly not recommend your Business Broadband to anybody I know. Not if I wanted then to stay friends anyway. (It was supposed to go live Tuesday. They've decided Friday instead)
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Michael Madhan Mohammed (@MikeMadhanMohmd) reported from Stevenage District, England@VodafoneUK I have spoken to Vodafone first and they have asked me to contact YouTube, later Vodafone also gave the same response. "the issue is under investigation".
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Steven Bryant🥟 (@pasty_muncher) reported from Arlesey, England@VodafoneUK had terrible service for days now. No 3G let alone 4G. SG15 area. Is it a known issue?
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cantab77 (@Cantabulous1) reported from Fulbourn, England@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
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Andy W (@AndyPW68) reported from Eaton Socon, England@VodafoneUK D3. If you've got something in that box to replace my broken S8 that would be great. Happy Christmas
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Myron Bartlett (@OnlyMyron) reported from Stevenage District, England@VodafoneUK I was just about to have a grumble, but my service has returned.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Assad (@Assad1082) reported@VodafoneUK crap Vodafone not working again in my area after months of complaints and being told work was being done on masts it was half decent for 6-8 weeks now again zero or 1 bar worst network in the UK! Can’t wait to leave
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flatcapblade (@themblades1889) reported@VodafoneUK what’s point in having a sim with you if all I get is no ******* service
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Granny H 🏴🇬🇧 (@Heather22311814) reportedCancel @VodafoneUK 👇👇👇
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Edward Ward (@EAandSJWard) reported@dave_aldrine I’m ready to say goodbye to @VodafoneUK that’s a sure fact. Sick of the terrible signal everywhere. Sending messages in bottles is currently more successful.
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Heather Roberts (@HvrRoberts) reported@VodafoneUK Why have you not replied to my message from 2 weeks ago! No longer relevant! I can now upgrade my plan but the best deal will cost me another £10 a month whilst you help illegal immigrants! Shame on you!
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iamrohansen (@Rohan10105) reported@VodafoneUK my home broadband is not working since morning . I am in BH12 2HW area . Any update when this will get fixed.
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Matthew Laughey 💙💛 (@laughey_m) reported@VodafoneUK any chance of speaking to an actual support person instead of typing to TOBi???
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Jeff Snowden (@joeysnowy136) reported@VodafoneUK my new broadband is so bad I can’t even get a clear chat through you chat bot. Every single day devices can’t connect to the internet. Very much regretting the change now
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Ellie Kennedy (@anirishwriter) reported@ZiaYusufUK That’s one company that will never get my custom. @VodafoneUK should be investigated for this. Aiding and abetting illegal scum who come here to **** and murder. Shame on you Vodafone
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.