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Vodafone outages and service status in Royston, England

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  • Vodafone generated 0 outage signals in the last 24 hours around Royston, including 0 direct reports.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Royston, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Royston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Royston, England

The most recent Vodafone outage reports came from the following cities: Stevenage.

CityProblem TypeReport Time
Stevenage Total Blackout 2 months ago
Stotfold Phone 3 months ago
Cambridge Wi-fi 3 months ago

Community Discussion

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Vodafone Issues Reports Near Royston, England

Latest outage, problems and issue reports in Royston and nearby locations:

  • vgreenhill
    Victoria Greenhill (@vgreenhill) reported from Cambourne, England

    @VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .

  • 125f8
    Gordon Tant (@125f8) reported from Sandy, England

    @VodafoneUK Are all your mobile broadband devices unlocked for any network ? My contract ends this month and I want to put another sim in there

  • sdunlop
    Stuart Dunlop 💙 (@sdunlop) reported from Hitchin, England

    @nick_squad @VodafoneUK Hope you get things sorted. I personally have never had a problem that hasn't been solved quickly with @VodafoneUK call centres or online but appreciate it must be very frustrating. Ironically its their stores I've had the biggest issue with in the past so tend to avoid them

  • MikeMadhanMohmd
    Michael Madhan Mohammed (@MikeMadhanMohmd) reported from Stevenage District, England

    @YouTube premium membership provides with an exclusive @VodafoneUK contract (which is more ££ then other contracts) is not working for more than a WEEK. After pingpong with repective customer services, they still don't know what the issue and only response is UNDER INVESTIGATION.

  • OnlyMyron
    Myron Bartlett (@OnlyMyron) reported from Stevenage District, England

    @VodafoneUK I was just about to have a grumble, but my service has returned.

  • AmieJo_Buckland
    AJ 💋 (@AmieJo_Buckland) reported from Biggleswade, England

    @VodafoneUK I’ve been with a lot of networks over the last 10 years but Vodafone smashes them all out of the water! Brilliant customer service, always offering me the best of everything and never asking for anymore money!

  • GarethTranter2
    Gareth Tranter (@GarethTranter2) reported from Biggleswade, England

    @VodafoneUK Thanks Sadie. Didn’t mention that my landline isn’t working either, hasn’t done since it was installed!! I don’t use it, so it hasn’t been a problem, but it’s another thing that isn’t working. 😵‍💫 I’ll DM.

  • pasty_muncher
    Steven Bryant🥟 (@pasty_muncher) reported from Arlesey, England

    @VodafoneUK had terrible service for days now. No 3G let alone 4G. SG15 area. Is it a known issue?

  • GarethTranter2
    Gareth Tranter (@GarethTranter2) reported from Biggleswade, England

    @VodafoneUK Hi 👋🏼 Seem to be suffering horrific service outdoors anywhere in my home town at the moment. 2-3 bars 4G and Speedtest is actually failing to complete its that poor. Any ideas at all?

  • Roan_OC
    Roan O'Connor (@Roan_OC) reported from Saffron Walden, England

    @VodafoneUK why do you make it do difficult to contact someone for help. Tobi is useless

  • Jagercraig
    Craig (@Jagercraig) reported from Saint Neots, England

    @ortho_C_bear @VodafoneUK I can only guess their cancellation lines are busy because people know how awful they are and want to cancel their accounts!

  • Cantabulous1
    cantab77 (@Cantabulous1) reported from Fulbourn, England

    @VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!

  • Jagercraig
    Craig (@Jagercraig) reported from Saint Neots, England

    It’s mad how when you wanna upgrade you can speak to someone instantly yet cancelling and you’re put in a queue @VodafoneUK you are the worst

  • bellinghman
    Alan Bellingham (@bellinghman) reported from Letchworth Garden City, England

    Jesus ******* Christ, @vodafoneUk - your customer support has been utterly appalling and I would certainly not recommend your Business Broadband to anybody I know. Not if I wanted then to stay friends anyway. (It was supposed to go live Tuesday. They've decided Friday instead)

  • vgreenhill
    Victoria Greenhill (@vgreenhill) reported from Cambourne, England

    @VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork

  • OnlyMyron
    MYЯӨП BΛЯƬᄂΣƬƬ 🏳️‍🌈🎮🇬🇧 (@OnlyMyron) reported from Stevenage District, England

    @VodafoneUK are there connection issues in the Herts area. Literally nothing and I've resetter, pressed the Reconnection button on the broadband connectivity screen.

  • Shires_Rich
    Rich (@Shires_Rich) reported from Biggleswade, England

    @VodafoneUK actually telling us that we should only use the 5GHz WiFi for devices 'close to the router' to solve the insane problems we've had lately. If it wasn't so frustrating the joke would be hilarious. But it is and so it's not. But we must wait 24hrs to prove this insanity

  • D2SDKATO
    SD KATO && TSD ECHO (@D2SDKATO) reported from Eaton Socon, England

    @VodafoneUK ur network must be the most worst network In the uk three days now I’ve been struggling for signal also you staff don’t call people back been waiting three months absoultey shocking @Ofcom @Tradingstandards

  • AndyPW68
    Andy W (@AndyPW68) reported from Eaton Socon, England

    @VodafoneUK D3. If you've got something in that box to replace my broken S8 that would be great. Happy Christmas

  • 125f8
    Gordon Tant (@125f8) reported from Sandy, England

    @VodafoneUK Well first off if you’re going to use my name at least pay me the courtesy of spelling it correctly. Second. I’ve never ever signed up for you’re adverts

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • AntiqueA38495
    ANTIQUE ASSASSINS (@AntiqueA38495) reported

    @VodafoneUK Dreadful customer service. I bought a £40 bundle that doesn’t work or give me data. I’ve spoken to four agents and been told different things. The last promised a credit, then hours later said they couldn’t do it due to “technicalities.”

  • DiggerandB
    Ellie & Layla AKA : Digger & Biscuit (@DiggerandB) reported

    @VodafoneUK I’d like to phone you and make a complaint but as I have no service ( for over two weeks) I can’t make or receive any calls! Any idea when you might get the / a transmitter working in PE12? Oh, and what compensation are you offering for providing no service?

  • Worldcupwil1966
    WorldCupWilly1966 (@Worldcupwil1966) reported

    @VodafoneUK cant order broadband online PR7 7JY number 57 can you fix? "Network is at capacity so a new ONT cannot be ordered." I suspect this is what your checker is flagging on. However, this caveat only applies to installations requiring a new ONT -ONT is already present

  • annamazz
    Anna Maslowicz (@annamazz) reported

    @VodafoneUK are you having issues with your website and app today? Unable to log on and have an issue with my account

  • scottmacg3469
    Scott (@scottmacg3469) reported

    @VodafoneUK Costs go up, service goes down!!!!

  • pauljonesAIR
    Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported

    @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

  • tonyfraser24
    tt (@tonyfraser24) reported

    @VodafoneUK congratulations voda you have just lost a new customer because you can't deliver on time despite paying 9.99 extra delivery fee . Maybe you should not use DPD for delivery as they can't be trusted to deliver your devices . I have just cancelled

  • zu_h_air
    𝐙𝐮𝐡𝐚𝐢𝐫 (@zu_h_air) reported

    @VodafoneUK your support has been quite disappointing. I ported from Three this Monday and it was successful however I cannot access the app at all, only the website works. Looks like it's a reprovisioning error on your side. Investigation was raised but nothing's come out of it.

  • pauljonesAIR
    Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported

    @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

  • Rachel___001
    Rachel (@Rachel___001) reported

    @VodafoneUK how on earth do you get to speak to a human? “TOBI” is crap, your call system after pressing 1, 2, etc etc cuts you off. Absolutely **** frustrating customer service.