Vodafone Outage Report in Cambridge, England
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The latest reports from users having issues in Cambridge come from postal codes CB3, CB2 and CB4.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Cambridge, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (53%)
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Phone (29%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Cambridge, England
The most recent Vodafone outage reports came from the following cities: Cambridge and Royston.
City | Problem Type | Report Time |
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Total Blackout | ||
Internet |
Community Discussion
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Vodafone Issues Reports Near Cambridge, England
Latest outage, problems and issue reports in Cambridge and nearby locations:
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Jenny Shelton (@JennySheltonCam) reported from Cambridgeshire, England
@VodafoneGroup @VodafoneUK Thanks, we have cancelled our order now and will be writing to you about our customer service experience.
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Phil (@philipe_phlop) reported from Soham, England
@VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting
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cantab77 (@Cantabulous1) reported from Cambridgeshire, England
@VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.
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Sarah Crick (@SarahCrick_) reported from Wilburton, England
@VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN
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cantab77 (@Cantabulous1) reported from Fulbourn, England
@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
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Sarah Crick (@SarahCrick_) reported from Wilburton, England
@VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible
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Bob Challis (@judobob) reported from Cambridgeshire, England
@VodafoneUK you phone support on 191 is awful. How do I speak to a human?
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crazycrazycrazy (@cookknitwine) reported from Cambridgeshire, England
@VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help
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cantab77 (@Cantabulous1) reported from Fulbourn, England
@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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Rebecca May (@gwhogoestogigs) reported from Histon, England
@VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service
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Sarah Colwell #FBPE (@Soberlyrunning) reported from Cambridgeshire, England
@VodafoneUK We are still waiting, after 3 extensive phone calls regarding our bill, for it to be sorted out. Never known such appalling service. Please contact
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Jan Payne 🎼⛪♿ (@elymusic1) reported from Histon, England
@VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.
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threestain (@threestain) reported from Great Shelford, England
@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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Jonathan Whiteland (@chailey_) reported from Cambridgeshire, England
@rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.
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Anita North (@NittyNorth) reported from Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Sarah Crick (@SarahCrick_) reported from Wilburton, England
@VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..
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Scaleout-Sausage (@Buzzmarcroft) reported from Yelling, England
@VodafoneUK in these difficult times it has been wonderful to see so many companies help by freezing stopping and deferring charges. BUT NOT VODAFONE oh no they just text me telling me they are increasing my bill in line with inflation. Shame on you cashing in.
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Victoria Greenhill (@vgreenhill) reported from Cambourne, England
@VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork
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Sarah Crick (@SarahCrick_) reported from Wilburton, England
Why do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working
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Victoria Greenhill (@vgreenhill) reported from Cambourne, England
@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Corbett (@MikeCor99831867) reported
@VodafoneUK So the broadband dance will go on and on. So now what will you do to solve the other issues? Why should I stay?
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Bek A (@BekA82124865) reported
.@VodafoneUK has got to be the worst broadband service I have ever experienced. I have just come off the phone with an idiot called Hagar from an Indian call centre. I’ve been asked everything about myself apart from shoe size to state that my broadband doesn’t work. She hung up
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Mike Corbett (@MikeCor99831867) reported
@slayetta @VodafoneUK Absolutely terrible customer service @VodafoneUK why don’t you actually give somebody a good answer that doesn’t just tell them to DM you
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Mike Corbett (@MikeCor99831867) reported
@VodafoneUK your customer service has been absolutely shocking. My account has landline, broadband and 4 phone contracts (myself, parents and girlfriends phones) and I will now be looking at moving all of these away from @VodafoneGroup after being a loyal customer for 12 years!
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Nicola Bullock (@Nicola_B_LONDON) reported
@VodafoneUK is there a broadband outage? Broadband has stopped working... restarting router has made no difference. Please help!
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Matt Street (@mpstreet88) reported
@VodafoneUK absolutely appalling customer service. I've been trying to get in contact for over an hour to discuss a bill. You want my money.. call me. I've wasted enough of my time try to get through to you.
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Wil (@wil0wil) reported
@VodafoneUK is it now your policy not to answer customer service calls? I've tried multiple times with long hold times each time. Crap service is why I moved my business account. Guess I'll be moving the rest of my family ones now instead of upgrading
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Stewart (@StewartHardie24) reported
@VodafoneUK Sorry, there seems to be a problem We're working hard to fix the issue, so please try again later.: 500, FMW_30_0010 - [Error ref 1w0 This is happening when I try to register an account?
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Jack Chandler (@jack_1992) reported
@VodafoneUK Is there an issue trying to order online right now? I’ve tried several times to make an order and it just gets stuck on the ‘processing your order’ page. It’s so frustrating! Tried different devices, browsers and can’t order.
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Mike Corbett (@MikeCor99831867) reported
@VodafoneUK @Bees_Bhoy Terrible customer service from @VodafoneUK giving customers a small window to discuss contracts before pulling them in to another month. And on Twitter you just tell people to DM you. You have responded here, yet I haven’t received any response in 3 hours after you told me to DM