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Vodafone

Vodafone Outage Report in Cambridge, England

Why is my Vodafone service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Cambridge, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cambridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Vodafone

Vodafone is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 54% Internet (54%)
  • 20% Phone (20%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Cambridge, England

Latest outage, problems and issue reports in Cambridge and nearby locations:

  • threestain
    threestain (@threestain) reported from Great Shelford, England

    @ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...

  • SarahCrick_
    Sarah Crick (@SarahCrick_) reported from Wilburton, England

    @VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN

  • judobob
    Bob Challis (@judobob) reported from Cambridgeshire, England

    @VodafoneUK you phone support on 191 is awful. How do I speak to a human?

  • SarahCrick_
    Sarah Crick (@SarahCrick_) reported from Wilburton, England

    @VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible

  • SarahCrick_
    Sarah Crick (@SarahCrick_) reported from Wilburton, England

    Why do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working

  • krokosh
    Stephen Crocker (@krokosh) reported from Cambridgeshire, England

    Currently on a @DemonSupport ADSL contract and have heard nothing about this. @VodafoneUK seem to have cut off my broadband without warning and not told their tech support who say hundreds of users having same problem...

  • elymusic1
    Jan Payne 🎼⛪♿ (@elymusic1) reported from Histon, England

    @VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.

  • cookknitwine
    crazycrazycrazy (@cookknitwine) reported from Cambridgeshire, England

    @VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help

  • vgreenhill
    Victoria Greenhill (@vgreenhill) reported from Cambourne, England

    @VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .

  • Cantabulous1
    cantab77 (@Cantabulous1) reported from Fulbourn, England

    @VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!

  • Cantabulous1
    cantab77 (@Cantabulous1) reported from Cambridgeshire, England

    @VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.

  • SarahCrick_
    Sarah Crick (@SarahCrick_) reported from Wilburton, England

    @VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..

  • chailey_
    Jonathan Whiteland (@chailey_) reported from Cambridgeshire, England

    @rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.

  • NittyNorth
    Anita North (@NittyNorth) reported from Cottenham, England

    @VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK

  • Buzzmarcroft
    Scaleout-Sausage (@Buzzmarcroft) reported from Yelling, England

    @VodafoneUK in these difficult times it has been wonderful to see so many companies help by freezing stopping and deferring charges. BUT NOT VODAFONE oh no they just text me telling me they are increasing my bill in line with inflation. Shame on you cashing in.

  • Cantabulous1
    cantab77 (@Cantabulous1) reported from Fulbourn, England

    @VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2

  • gwhogoestogigs
    Rebecca May (@gwhogoestogigs) reported from Histon, England

    @VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service

  • vgreenhill
    Victoria Greenhill (@vgreenhill) reported from Cambourne, England

    @VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork

  • philipe_phlop
    Phil (@philipe_phlop) reported from Soham, England

    @VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting

  • JennySheltonCam
    Jenny Shelton (@JennySheltonCam) reported from Cambridgeshire, England

    @VodafoneGroup @VodafoneUK Thanks, we have cancelled our order now and will be writing to you about our customer service experience.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • KVRush71
    Kerry Rushton (@KVRush71) reported

    @VodafoneUK better be ringing me back after letting me sit in a virtual queue online for about 45 minutes starting at 12th moving up to 2nd only to be disconnected and asked to complete a survey about the service! Needless to say scores weren’t great! 🤬

  • Jojo1690
    Jojo (@Jojo1690) reported

    @VodafoneUK Not got any mobile data so can’t phone anyone says sim problem

  • __Con_
    50K tweets is to many tweets (@__Con_) reported

    .@VodafoneUK your 4G is down, 3G works but I’m on an iPhone 12 and can’t switch, please help internet gods below Glasgow KA8

  • Billyboysidney
    William Herring (@Billyboysidney) reported

    @VodafoneUK Please don't Hey William me!!! It does not work why does none one at @VodafoneUK Listen to what I am saying. For goodness sake what's wrong with VODAFONE!!! You make everything so hard for your Customers. Your Automated BOT IS SO CUSTOMER UNFRIENDLY!!!

  • Jojo1690
    Jojo (@Jojo1690) reported

    @VodafoneUK Is the network down

  • __Con_
    50K tweets is to many tweets (@__Con_) reported

    .@VodafoneUK hello this is technical support, your whole network is down, to restore service to around 20,000 customers I recommend you turn off your 4g, that’s correct 20,000 people don’t have internet because your lazy to advice your managers to fix the internet

  • Amacphysio
    Andy Mckenzie (@Amacphysio) reported

    @VodafoneUK @lionsofficial Hi Vodafone How are you doing in this pandemic? I have been trying to contact yourselves for a few months but it's quite hard when I don't live in the UK and your contact page is always down, you have no email response, and everything is automated on your SM. I have DMd you.

  • mylifetales45
    fati (@mylifetales45) reported

    @VodafoneUK very dispoident in your service. I thought paying more to get your services was worh it but it turned out not be true. I only recive 3g not 4g. so whats up with that?!!!

  • emanuellfcfan
    Emanuel (@emanuellfcfan) reported

    @BenjaminEHowe @VodafoneUK I have had the same issue the whole evening, @VodafoneUK your outages are to the roof at the moment!

  • felixleig
    fenster (@felixleig) reported

    Finally leaving @VodafoneUK taking both of my numbers to @EE No loyalty from @VodafoneUK prices high, signal poor,