Vodafone Outage Report in Cambridge, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Cambridge, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cambridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (54%)
- Phone (20%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Community Discussion
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Vodafone Issues Reports Near Cambridge, England
Latest outage, problems and issue reports in Cambridge and nearby locations:
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Sarah Crick (@SarahCrick_) reported from Wilburton, England@VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN
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Victoria Greenhill (@vgreenhill) reported from Cambourne, England@VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork
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Scaleout-Sausage (@Buzzmarcroft) reported from Yelling, England@VodafoneUK in these difficult times it has been wonderful to see so many companies help by freezing stopping and deferring charges. BUT NOT VODAFONE oh no they just text me telling me they are increasing my bill in line with inflation. Shame on you cashing in.
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Sarah Crick (@SarahCrick_) reported from Wilburton, England@VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..
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Anita North (@NittyNorth) reported from Cottenham, England@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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cantab77 (@Cantabulous1) reported from Cambridgeshire, England@VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.
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Phil (@philipe_phlop) reported from Soham, England@VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting
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cantab77 (@Cantabulous1) reported from Fulbourn, England@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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Jan Payne 🎼⛪♿ (@elymusic1) reported from Histon, England@VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.
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crazycrazycrazy (@cookknitwine) reported from Cambridgeshire, England@VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help
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cantab77 (@Cantabulous1) reported from Fulbourn, England@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
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Sarah Crick (@SarahCrick_) reported from Wilburton, EnglandWhy do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working
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Bob Challis (@judobob) reported from Cambridgeshire, England@VodafoneUK you phone support on 191 is awful. How do I speak to a human?
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Jonathan Whiteland (@chailey_) reported from Cambridgeshire, England@rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.
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Rebecca May (@gwhogoestogigs) reported from Histon, England@VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service
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Stephen Crocker (@krokosh) reported from Cambridgeshire, EnglandCurrently on a @DemonSupport ADSL contract and have heard nothing about this. @VodafoneUK seem to have cut off my broadband without warning and not told their tech support who say hundreds of users having same problem...
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threestain (@threestain) reported from Great Shelford, England@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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Victoria Greenhill (@vgreenhill) reported from Cambourne, England@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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Sarah Crick (@SarahCrick_) reported from Wilburton, England@VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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ivana croissant (@acamarama) reported@VodafoneUK exceptional help received from Phil - wish I had further details - but contact me for my phone number if you wish. Really really great customer service. Thank you
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Stephen Toplis (@stoplis) reported@VodafoneUK I signed up for a sim only contract with you this morning and requested an eSim. I requested my old number (from O2) to transfer tomorrow. I can’t login to my account and was expecting an email with a QR code but haven’t received it. Should I get my eSim QR tomorrow?
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steve (@steve51544190) reported@VodafoneUK Vodaphone - possible the worst company regarding customer relations on the planet!!!
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Sophia (@sophiadavis92) reported@VodafoneUK I have cancelled my direct debit with my bank so you need to cancel it your end as I never wanted a direct debit and would rather pay by card
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Laskov, Ivan (@ivanlaskov) reportedDefinition of rip off: same broadband package, same speeds, same fibre infrastructure, same level of support, very similar equipment. Price difference? @VodafoneUK is £19 cheaper than @BT_uk. Not £9, NINETEEN! Absolutely disgraceful of BT.
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silentia (@silentia7) reported@VodafoneUK I love the way every time Vodafone try to puff themselves up about some award they have been given the replies on Twitter are always a dog pile of negativity. So my perception of their poor customer service was not a one off
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Alistair Wilson (@AWilson3) reported@VodafoneUK the stress you and your team that you have put me and my 8.5month pregnant wife is appalling. Well over 25 calls to resolve a broadband activation which should have worked on Monday. Going round and round in circles. Wish I’d never changed from sky and wanna go back!
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Ollie Freeman (@whoaitsollie) reported@VodafoneUK as much as I've been hammering on for updates from you about my pre-order over the past week, I do have to say, despite all of the negativity you receive regarding TOBi, I've never had an issue - I've always been able to get through to an adviser when I've needed one.
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Carl Burdon (@carlburdon11) reported@VodafoneUK this Tobi thing, it doesn't work does it?
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David B (@equitesdragoon) reported@VodafoneUK Why advertise only to fail to deliver?! Had to manually check the status of our upgrades only to find one is cancelled (I still don’t know why) and delivery date for second is now unknown! Expected both tomorrow - you didn’t even have the courtesy to tell me! #woeful #useless