Vodafone Outage Report in Cambridge, England
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The latest reports from users having issues in Cambridge come from postal codes CB2.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Cambridge, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cambridge, England
The most recent Vodafone outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Phone | |
| Royston |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Phone | |
| Cambridge |
Phone | |
| Royston |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Cambridge, England
Latest outage, problems and issue reports in Cambridge and nearby locations:
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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Scaleout-Sausage
(@Buzzmarcroft) reported
from
Yelling, England
@VodafoneUK in these difficult times it has been wonderful to see so many companies help by freezing stopping and deferring charges. BUT NOT VODAFONE oh no they just text me telling me they are increasing my bill in line with inflation. Shame on you cashing in.
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork
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Phil
(@philipe_phlop) reported
from
Soham, England
@VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible
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crazycrazycrazy
(@cookknitwine) reported
from
Cambridgeshire, England
@VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Jan Payne 🎼⛪♿
(@elymusic1) reported
from
Histon, England
@VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.
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Jonathan Whiteland
(@chailey_) reported
from
Cambridgeshire, England
@rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
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Jenny Shelton
(@JennySheltonCam) reported
from
Cambridgeshire, England
@VodafoneGroup @VodafoneUK Thanks, we have cancelled our order now and will be writing to you about our customer service experience.
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Rebecca May
(@gwhogoestogigs) reported
from
Histon, England
@VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
Why do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working
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Sarah Colwell #FBPE
(@Soberlyrunning) reported
from
Cambridgeshire, England
@VodafoneUK We are still waiting, after 3 extensive phone calls regarding our bill, for it to be sorted out. Never known such appalling service. Please contact
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Bob Challis
(@judobob) reported
from
Cambridgeshire, England
@VodafoneUK you phone support on 191 is awful. How do I speak to a human?
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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cantab77
(@Cantabulous1) reported
from
Cambridgeshire, England
@VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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CJ
(@BoopingBurrito) reported
@GeorgeMonbiot @VodafoneUK None of this surprises me - my first full time job was in one of their call centres, and it was horrific. We were forced to provide terrible customer service under threat of losing our jobs. They were absolutely heartless, and determined to extract every penny from customers.
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Craig Sullivan
(@OptimiseOrDie) reported
@GeorgeMonbiot @VodafoneUK So this sounds like a movement and project I could help with. I have personal experience of the shame, mistrust, byzantine paperwork, Kafkaesque decisions and being made to feel like nothing, just a number, not a real person. Hard enough to grieve when you're being kicked!
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ADHD ADDVOCATE
(@AdhdAddvocate) reported
@GeorgeMonbiot @VodafoneUK Or the bank switch service can move all your bills if you switch bank so why can’t they cancel them all in the event of a death? The technical infrastructure is already in place.
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Fuel of Britain
(@fuelofbritain) reported
@VodafoneUK @GeorgeMonbiot By some distance the worst company I’ve ever had to deal with #leavevodafone
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faris
(@faris) reported
@GeorgeMonbiot @petehotchkiss @VodafoneUK “A remarkable number of people reported that call handlers insisted on speaking to the deceased account holder “because only the account holder can cancel the account”.
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Craig Sullivan
(@OptimiseOrDie) reported
@GeorgeMonbiot @VodafoneUK Please let me know if I can help you with this (I'm an IT geek). I wrote about the baffling and demeaning 'digital treatment' of those left behind, after the death of my partner Julia. We weren't married (27 years together) but that simply made it worse... (1)
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Katy
(@KatyVioletC) reported
@VodafoneUK are there known issues with Broadband currently? Internet keeps dropping out…
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Sarah
(@ThicciDragon21) reported
Well done @VodafoneUK you have just lost a customer of almost 20 years. 👏🏼👏🏼
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Matt Britland
(@mattbritland) reported
@VodafoneUK - I have been without mobile data for 2 days now. Is there a problem with your network? I pay for unlimited data and this is getting frustrating.
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CeCe
(@missceclondon) reported
@VodafoneUK Awful customer service. Spent ages chatting to a useful bot and can’t get through on the phone as always pushed back to the bot. Are you serious about this? Please provide options to select from 191 to get through to tech support. And the link to complaints #vodafone