Vodafone Outage in Cambridge, England

Currently on a @DemonSupport ADSL contract and have heard nothing about this. @VodafoneUK seem to have cut off my broadband without warning and not told their tech support who say hundreds of users having same problem...

@VodafoneUK She was basically doing all she could to get me to join & force me down the route of signing up. When i asked questions she lied, didn't like the questions, then turned a little argumentative. They obviously work on commission?

@ChloeMDobbo @VodafoneUK @VodafoneUK another day goes by and no call back or repsonse to this tweet. Very poor customer service and a terrible first impression! 3 weeks into a broadband contract and we have no service and no resolution in sight!

@pcaulton @VodafoneUK I’ll attempt to complain to Vodafone directly again tomorrow. Considering my contract was terminated in may I’m not convinced they will take my complaint seriously as I’m no longer considered a customer

@VodafoneUK Surely it is quite clear that I am not your customer ...you cannot turn it around for me! My friend who is your customer had her afternoon wasted and our evening wasted by your company’s incompetence!

@VodafoneUK After 1hr and 10 on the phone to your customer services you still failed to resolve the issue! Spent starters and the main course with your incompetent rep on speaker! Glad I am with BT! #uselessvodafone

So, after finally thinking that my wife had got @VodafoneUK out of her life earlier this year......they are back!! They *finally* arranged to cancel her contract. Now they are back saying that she never paid her cancellation fee despite them saying that it would be taken ....1/2

@VodafoneUK My sister has been trying to get help via chat for nearly an hour now! Can you please help her by giving her a call as the chat agent refuses. She just wants to know why you have over charged her on her latest bill.

@VodafoneUK you really are a bunch of unbelievable morons. Your customer service is the worst I have ever encountered in my life. You were not at all interested in giving me a £5 refund for an oversight. This new customer will never ever be your customer ever again. #Vodafone

@VodafoneUK Hi Charlotte. I've replied to requests for DMs from you five times since Monday and you claim not to receive them, even with screenshots showing them. I've given up and written a letter. You can't deal with my complaint because CRT are involved, and neither can webchat.

@virginmedia boasts and brags about their hub 3 being the best ever, the only thing they are the best ever at is the amount of times they go offline, thankfully @VodafoneUK has a decent network i am able to stay online unlike my hub3

@CharityNatBacon @O2 Nathan 02 is a horrible network. It's the worst and slowest 4g network in the UK has the least bandwidth. @ee and @VodafoneUK so much better and faster. I've suffered a third network outtage in 6 months