Vodafone outages and service status in Cambridge, England
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- Vodafone generated 0 outage signals in the last 24 hours around Cambridge, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Cambridge, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cambridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Cambridge, England
Latest outage, problems and issue reports in Cambridge and nearby locations:
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Scaleout-Sausage (@Buzzmarcroft) reported from Yelling, England@VodafoneUK in these difficult times it has been wonderful to see so many companies help by freezing stopping and deferring charges. BUT NOT VODAFONE oh no they just text me telling me they are increasing my bill in line with inflation. Shame on you cashing in.
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Phil (@philipe_phlop) reported from Soham, England@VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting
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Jenny Shelton (@JennySheltonCam) reported from Cambridgeshire, England@VodafoneGroup @VodafoneUK Thanks, we have cancelled our order now and will be writing to you about our customer service experience.
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crazycrazycrazy (@cookknitwine) reported from Cambridgeshire, England@VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help
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Sarah Crick (@SarahCrick_) reported from Wilburton, EnglandWhy do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working
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Sarah Crick (@SarahCrick_) reported from Wilburton, England@VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible
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cantab77 (@Cantabulous1) reported from Fulbourn, England@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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Anita North (@NittyNorth) reported from Cottenham, England@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Victoria Greenhill (@vgreenhill) reported from Cambourne, England@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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Rebecca May (@gwhogoestogigs) reported from Histon, England@VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service
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Jonathan Whiteland (@chailey_) reported from Cambridgeshire, England@rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.
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Stephen Crocker (@krokosh) reported from Cambridgeshire, EnglandCurrently on a @DemonSupport ADSL contract and have heard nothing about this. @VodafoneUK seem to have cut off my broadband without warning and not told their tech support who say hundreds of users having same problem...
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Victoria Greenhill (@vgreenhill) reported from Cambourne, England@VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork
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threestain (@threestain) reported from Great Shelford, England@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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cantab77 (@Cantabulous1) reported from Fulbourn, England@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
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cantab77 (@Cantabulous1) reported from Cambridgeshire, England@VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.
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Bob Challis (@judobob) reported from Cambridgeshire, England@VodafoneUK you phone support on 191 is awful. How do I speak to a human?
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Sarah Crick (@SarahCrick_) reported from Wilburton, England@VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..
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Sarah Crick (@SarahCrick_) reported from Wilburton, England@VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN
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Sarah Colwell #FBPE (@Soberlyrunning) reported from Cambridgeshire, England@VodafoneUK We are still waiting, after 3 extensive phone calls regarding our bill, for it to be sorted out. Never known such appalling service. Please contact
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Agrawal Pramod (@agrawalpramod75) reported@VodafoneUK @ViCustomerCare despite several complaint u did not sent your network team nor install booster
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Rachel (@Rachel___001) reported@VodafoneUK how on earth do you get to speak to a human? “TOBI” is crap, your call system after pressing 1, 2, etc etc cuts you off. Absolutely **** frustrating customer service.
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AB (@bally1001) reported@reel_villan @VodafoneUK More the actual customer helpline after getting past the bots 🤖
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Holly (@hollymorgs) reported@VodafoneUK @CityFibre you have now cancelled three installation appointments for my poor father. He has no WiFi for weeks and is spending a fortune on phone data due to having to hot spot. Please can you get this sorted for him ASAP!!
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Me (@nickyboy1886) reportedSo ****** off with the service from @ThreeUK (supposedly I can piggy back off @VodafoneUK masts?!) is there a problem calling landline numbers today? Mobile … fine, landlines ~ nothing … just silence?
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Mark Connolly (@macon1375) reportedAbsolutely shocking from @O2 today. Years of loyalty and 2 hours haggling still give me worse deals than a new customer….. who wants my business @ee @VodafoneUK
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Where's ***** (@WheresWilly8) reported@Deathisreal99 @VodafoneUK It isn’t. They’re absolute ******* ****. Well, unless you are only used to using them.
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Rajiva Kumar Singh (@rksrajiv) reported@ArunHebbar7 @VodafoneUK @AdityaBirlaGrp In my view, they have recognised liabilities on account of spectrum dues but not actually paid. Out of this, 55254 crores worth dues for spectrum, 36950 crores spectrum dues payable till year 2028 has been adjusted with equity issue to govt. someone could check and confirm.
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AmeliaEdwards (@PyramidAmelia) reported@VodafoneUK You’ve been down since 9am. Any update when I can speak to customer service please
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.