Vodafone Outage Report in Cambridge, England

Problems in the last 24 hours in Cambridge, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cambridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (54%)
• Phone (21%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Cambridge, England

Latest outage, problems and issue reports in Cambridge and nearby locations:

• 
  Victoria Greenhill (@vgreenhill) reported 2 minutes ago from Cambourne, England

  @VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .

• 
  Anita North (@NittyNorth) reported 2 minutes ago from Cottenham, England

  @VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK

• 
  cantab77 (@Cantabulous1) reported 7 minutes ago from Fulbourn, England

  @VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!

• 
  Jan Payne 🎼⛪♿ (@elymusic1) reported 11 minutes ago from Histon, England

  @VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.

• 
  cantab77 (@Cantabulous1) reported 12 minutes ago from Fulbourn, England

  @VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2

• 
  Sarah Crick (@SarahCrick_) reported 17 minutes ago from Wilburton, England

  @VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN

• 
  Jonathan Whiteland (@chailey_) reported 21 minutes ago from Cambridgeshire, England

  @rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.

• 
  Stephen Crocker (@krokosh) reported 27 minutes ago from Cambridgeshire, England

  Currently on a @DemonSupport ADSL contract and have heard nothing about this. @VodafoneUK seem to have cut off my broadband without warning and not told their tech support who say hundreds of users having same problem...

• 
  Bob Challis (@judobob) reported 29 minutes ago from Cambridgeshire, England

  @VodafoneUK you phone support on 191 is awful. How do I speak to a human?

• 
  Scaleout-Sausage (@Buzzmarcroft) reported 30 minutes ago from Yelling, England

  @VodafoneUK in these difficult times it has been wonderful to see so many companies help by freezing stopping and deferring charges. BUT NOT VODAFONE oh no they just text me telling me they are increasing my bill in line with inflation. Shame on you cashing in.

• 
  Phil (@philipe_phlop) reported 31 minutes ago from Soham, England

  @VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting

• 
  Sarah Crick (@SarahCrick_) reported 38 minutes ago from Wilburton, England

  @VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible

• 
  Victoria Greenhill (@vgreenhill) reported 43 minutes ago from Cambourne, England

  @VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork

• 
  Rebecca May (@gwhogoestogigs) reported 43 minutes ago from Histon, England

  @VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service

• 
  threestain (@threestain) reported 43 minutes ago from Great Shelford, England

  @ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...

• 
  crazycrazycrazy (@cookknitwine) reported 44 minutes ago from Cambridgeshire, England

  @VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help

• 
  Sarah Crick (@SarahCrick_) reported 45 minutes ago from Wilburton, England

  @VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..

• 
  Jenny Shelton (@JennySheltonCam) reported 53 minutes ago from Cambridgeshire, England

  @VodafoneGroup @VodafoneUK Thanks, we have cancelled our order now and will be writing to you about our customer service experience.

• 
  Sarah Crick (@SarahCrick_) reported 57 minutes ago from Wilburton, England

  Why do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working

• 
  cantab77 (@Cantabulous1) reported 58 minutes ago from Cambridgeshire, England

  @VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Hobby Sasquatch (@RoccoLostInHull) reported 3 minutes ago

  meant I had to literally ask for help to scrape through this week proper. I was promised a refund. Still no sign of it. A week of effective food poverty because @VodafoneUK misadvised me when setting up the new contract on how I could pay. I think I'll be wanting more than the

• 
  jitender mahato (@mahato_jitu) reported 8 minutes ago

  @VodafoneUK @fearlessoracle This is worthless to complaints on Vodafone idea customer care especially in India so I am going to port my number on another network.

• 
  Mark Beeson (@WR1NKLY_NINJA) reported 8 minutes ago

  @VodafoneUK what is the point in your shops when they can't help with anything before your contract expiry? Can't look up usage info and can't see what I can get. Seems harsh that I have to wait until after I'm already paying more to even look into what to upgrade to...

• 
  Josh Scully (@JoshAlexCairo) reported 10 minutes ago

  @natehiggins Tube is what worries me the most now as its such a confined space, and there's seldom signal to actually make a call if you need it (and not even in-station wifi if you're on @VodafoneUK now). Sorry you and the woman had to contend with this, with minimal intervention.

• 
  Reanne Tucker (@ReanneTucker) reported 11 minutes ago

  @VodafoneUK is something going on??? Getting such shockingly bad signal for the last few weeks!!

• 
  HopelessArsenal (@Sniffer1967) reported 11 minutes ago

  @VodafoneUK very polite customer service advisors sat in front of a **** broadband service!! Been with you 18 months and it’s shite!! My mobile is through you too!! Why the f**k so I put up with your shite?!! #pissedoff

• 
  Genya (@Genya84271244) reported 11 minutes ago

  @VodafoneUK Yes, I have spoke to the suppor several times and they says that they know what te problem is and they’re working on it. But it takes too much time and I can’t work properly from home with it. I use mobile net to do smaller things and it works but the basic home internet didn’t.

• 
  Viva Mohammed (@MohammedTajudin) reported 12 minutes ago

  @VodafoneUK Am in Ghana. It a fiber wire for ma internet. It been 2 days since this incident happened.

• 
  Chris (@pandaboik20) reported 15 minutes ago

  @VodafoneUK hey me and my friends reception and broadband completely cut out for 40 mins is there any reason for this?

• 
  Michael A Gould (@MichaelAGould1) reported 15 minutes ago

  Download speeds with @VodafoneUK in Abingdon - 1.2mbps, in Oxford 10.6mbps. Connected to home WiFi - 60mbps+. Something is very wrong with the @VodafoneUK service here...