Vodafone Outage Report in Cambridge, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Cambridge, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Cambridge, England
Latest outage, problems and issue reports in Cambridge and nearby locations:
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork
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Jonathan Whiteland
(@chailey_) reported
from
Cambridgeshire, England
@rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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Scaleout-Sausage
(@Buzzmarcroft) reported
from
Yelling, England
@VodafoneUK in these difficult times it has been wonderful to see so many companies help by freezing stopping and deferring charges. BUT NOT VODAFONE oh no they just text me telling me they are increasing my bill in line with inflation. Shame on you cashing in.
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
Why do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working
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Phil
(@philipe_phlop) reported
from
Soham, England
@VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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crazycrazycrazy
(@cookknitwine) reported
from
Cambridgeshire, England
@VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help
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Sarah Colwell #FBPE
(@Soberlyrunning) reported
from
Cambridgeshire, England
@VodafoneUK We are still waiting, after 3 extensive phone calls regarding our bill, for it to be sorted out. Never known such appalling service. Please contact
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Bob Challis
(@judobob) reported
from
Cambridgeshire, England
@VodafoneUK you phone support on 191 is awful. How do I speak to a human?
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible
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Rebecca May
(@gwhogoestogigs) reported
from
Histon, England
@VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service
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cantab77
(@Cantabulous1) reported
from
Cambridgeshire, England
@VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.
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Jenny Shelton
(@JennySheltonCam) reported
from
Cambridgeshire, England
@VodafoneGroup @VodafoneUK Thanks, we have cancelled our order now and will be writing to you about our customer service experience.
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
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Jan Payne 🎼⛪♿
(@elymusic1) reported
from
Histon, England
@VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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🔮Lucy🔮
(@WiccanWonderer2) reported
Absolutely livid with @VodafoneUK. I upgraded my contract on the 10th of December and I yet to receive my new handset... Each time I'm on chat, it's excuse after excuse. Getting sick of this. I've experienced such poor service like this before. Do better @VodafoneUK.
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sharon A McKinlay
(@izvor6) reported
@VodafoneUK what is going on I'm paying £40 pm for mobile wifi. Over summer I was getting 20mbps download speed. Today's result 0.46. This is pathetic thank got its rolling payment. Don't touch these guys it's all talk. And NO WHERE TO GET HELP.
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Valerie Evans
(@ValerieEvans18) reported
@AhmedShelbaya @VodafoneUK @Ofcom am I entitled to leave my contract early as no Internet since Tuesday. Promised they would be out by Friday. Then said it will be Saturday not even sent dongle to help me get by.really upset. Been patient up to now.#nocustomerservice
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James Townley
(@JamesTownley) reported
@VodafoneUK repetitively terrible service. Well@done vodafone.
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Jamie F
(@JamieLSFDerby) reported
@VodafoneUK I can't, bought a phone from @VodafoneUK and it never even got dispatched and got refused a refund, leaving me with no phone and a £55 a month bill
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Billy
(@EatYourGreenz) reported
@VodafoneUK Hi Mo, most companies are experiencing similar issues. Just trying to understand why I was told 2 week's if it's likely to be over 5
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Anthony Webb
(@Big_Ant84) reported
from
Slough, England
@VodafoneUK got a text from you guys telling me my phone plan runs out in 30 days and I need to get in contact, 3 calls, over an hour in a queue and a god awful online chat and I still can't talk to a human. Any chance you can ring me?
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Elliott Mather
(@MatherElliott) reported
@VodafoneUK How about you get your staff to sort the WiFi problems out before sharing shite like this
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Kate Haskell
(@KateHaskelltv) reported
@VodafoneUK Thanks. It is sorted but the frustration is not being able to talk to anyone. I am reasonably tech savvy but what about the elderly or those that find it tricky? You can never speak to anyone without going into store.Its exhausting trying to get in touch.
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Phil
(@PhilSheehanLP) reported
@VodafoneUK You can’t relate to it because you hung up on me after over an hour and a half on hold. Sort your **** out.