Vodafone Outage in Cambridge, England

@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!

@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2

@VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.

@VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.

@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK

@VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service

Currently on a @DemonSupport ADSL contract and have heard nothing about this. @VodafoneUK seem to have cut off my broadband without warning and not told their tech support who say hundreds of users having same problem...

@VodafoneUK She was basically doing all she could to get me to join & force me down the route of signing up. When i asked questions she lied, didn't like the questions, then turned a little argumentative. They obviously work on commission?

@VodafoneUK My god you wanna pay the engineers more they might get the problem fixed a bit quicker it’s only been over three weeks

@cho_boketto @VodafoneUK Feel your pain, I’m having a completely different issue thou @VodafoneUK #messatthebacstage #shame

@VodafoneUK how do I claim the very rewards when your App has been down for OVER THREE WEEKS 😡😡😡😡😡😡😡😡😡😡😡😡

@VodafoneUK Can you tell me why your upgrades and offers page is blank. This is not a browser or network issue. I have tried on a laptop (2 browser) and a phone on WiFi and 4g. Thanks

@VodafoneUK Yes he did, the only thing they did was to make the phone sim free and just charged to tablet, which he never ever used

@VodafoneUK ******* took you 24hrs to reply your a joke

@VodafoneUK my poor hubby has had a terrible experience with Vodafone 2 years ago had a new phone, Vodafone offered a free tablet with it, unfortunately it too had a SIM card so instead of reducing his bill it doubled it and he was not told there was a SIM card in it

@VodafoneUK I don’t k ow where to start! Ongoing problem about to tip me over the edge .. going on since last year

@VodafoneUK @VModifiedMind I really hope you’re not asking me to write everything down here ....

@ruler1972 Sounds like this Company are about to have a very rude awakening. Yet another Business that is #Blanketing #Contractors as #InsideIR35 like @BAESystemsplc @HSBC @LloydsBank & @VodafoneUK (amongst others). More evidence for @Jesse_Norman to ignore #WarOnContracting #StopIR35