Vodafone Outage Report in Histon, Cambridgeshire, England
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E-mailProblems in the last 24 hours in Histon, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Histon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Histon, England
Latest outage, problems and issue reports in Histon and nearby locations:
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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Stephen Crocker
(@krokosh) reported
from
Cambridgeshire, England
Currently on a @DemonSupport ADSL contract and have heard nothing about this. @VodafoneUK seem to have cut off my broadband without warning and not told their tech support who say hundreds of users having same problem...
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Bob Challis
(@judobob) reported
from
Cambridgeshire, England
@VodafoneUK you phone support on 191 is awful. How do I speak to a human?
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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Rebecca May
(@gwhogoestogigs) reported
from
Histon, England
@VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
Why do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working
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crazycrazycrazy
(@cookknitwine) reported
from
Cambridgeshire, England
@VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork
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Jenny Shelton
(@JennySheltonCam) reported
from
Cambridgeshire, England
@VodafoneGroup @VodafoneUK Thanks, we have cancelled our order now and will be writing to you about our customer service experience.
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible
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Scaleout-Sausage
(@Buzzmarcroft) reported
from
Yelling, England
@VodafoneUK in these difficult times it has been wonderful to see so many companies help by freezing stopping and deferring charges. BUT NOT VODAFONE oh no they just text me telling me they are increasing my bill in line with inflation. Shame on you cashing in.
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cantab77
(@Cantabulous1) reported
from
Cambridgeshire, England
@VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.
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Jonathan Whiteland
(@chailey_) reported
from
Cambridgeshire, England
@rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN
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Phil
(@philipe_phlop) reported
from
Soham, England
@VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting
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Jan Payne 🎼⛪♿
(@elymusic1) reported
from
Histon, England
@VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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ArianedieRakete 🚀
(@rakete101) reported
@MarkMah11343144 @GeorgeMonbiot This is true. But at some point unacceptable behaviour shown by @VodafoneUK and the very poor of choice regarding the collection agency is just bad for the image and unpleasing for the public eye/ reputation. Further how can something like a proxy can be ignored by a company ?!
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⚫Ruby Lord - 3.5% On The Cull List ⚫
(@RubyLordhello) reported
@GeorgeMonbiot @VodafoneUK We had a similar thing when MIL died. I wasn't prepared to take no for an answer. I sent my husband out of the shop and lost my ****. It was horrible to speak to girl who'd barely started her periods being put in such a difficult position by me. :)
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Chez_Em
(@Chez_Em) reported
@GeorgeMonbiot @seasylvia2005 @VodafoneUK Cancel any DD and tell them to stuff it. What they going to do ?
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Paulo
(@Paulo_1875) reported
@VodafoneUK @GeorgeMonbiot Reading that is horrifying 😳 Well that well a truly puts @vodafoneuk in my companies never to use file.
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Tina Ramos Ekongo
(@tramosekongoart) reported
@GeorgeMonbiot @VodafoneUK The complaint didnt gp anywhere, they bully you to for you to pay, eventhough u been payin for an insurance for 4 years. It was a nightmare @vodafoneuk
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The Haar
(@TheHaarBand) reported
@GeorgeMonbiot @VodafoneUK That's just horrible...
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Jeane Anderson
(@Jeaneauk1) reported
@carolinep0 @GeorgeMonbiot @VodafoneUK Same here, rude, ignorant, hostile and unprofessional customer services.
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Ian McHugh
(@greentriangleuk) reported
@BenjaminBallA @GeorgeMonbiot @VodafoneUK My partner had a longstanding issue quickly resolved by contacting CEO too. He must have a big dept! PS. Top Tip: Don't agree contract changes on the phone with them.
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Tina Ramos Ekongo
(@tramosekongoart) reported
@GeorgeMonbiot I had my phone stolen and with a Vodafone insurance, and the police report was not goog enough for them to give ms a replacement. They made me pay for the rest of the contract and I never had a replacement, worst company ever. @VodafoneUK
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RD
(@RD03157723) reported
@VodafoneUK So I had to arrange for them to call me. They never called. All I ever got was an automated call asking for payment of my balance. Several brick walls/heads later I was told management team would not be able to call me if there was an outstanding balance. Wierd no? 2/3