Vodafone Outage Report in Histon, Cambridgeshire, England
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E-mailProblems in the last 24 hours in Histon, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Histon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Histon, England
Latest outage, problems and issue reports in Histon and nearby locations:
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Stephen Crocker
(@krokosh) reported
from
Cambridgeshire, England
Currently on a @DemonSupport ADSL contract and have heard nothing about this. @VodafoneUK seem to have cut off my broadband without warning and not told their tech support who say hundreds of users having same problem...
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible
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Phil
(@philipe_phlop) reported
from
Soham, England
@VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..
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Jenny Shelton
(@JennySheltonCam) reported
from
Cambridgeshire, England
@VodafoneGroup @VodafoneUK Thanks, we have cancelled our order now and will be writing to you about our customer service experience.
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
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Jonathan Whiteland
(@chailey_) reported
from
Cambridgeshire, England
@rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.
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cantab77
(@Cantabulous1) reported
from
Cambridgeshire, England
@VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.
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Rebecca May
(@gwhogoestogigs) reported
from
Histon, England
@VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
Why do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN
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Scaleout-Sausage
(@Buzzmarcroft) reported
from
Yelling, England
@VodafoneUK in these difficult times it has been wonderful to see so many companies help by freezing stopping and deferring charges. BUT NOT VODAFONE oh no they just text me telling me they are increasing my bill in line with inflation. Shame on you cashing in.
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crazycrazycrazy
(@cookknitwine) reported
from
Cambridgeshire, England
@VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help
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Jan Payne 🎼⛪♿
(@elymusic1) reported
from
Histon, England
@VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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Bob Challis
(@judobob) reported
from
Cambridgeshire, England
@VodafoneUK you phone support on 191 is awful. How do I speak to a human?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Danny Powell
(@danadampow) reported
@VodafoneUK day 5 and still no broadband engineer. Fobbed off with lies from Online Chat Advisers. Was promised a call back from an Adviser on the phone, but they never called back. How does a company this big not have a single clue what's going on with my order?
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James_ah
(@worcestercourt) reported
Is the Vodafone network down or is it just my phone? Any help greatly appreciated #vodafone @VodafoneUK
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Dan Keough
(@Thrashnut) reported
@VodafoneUK poor form from Vodafone; they promote Click and Collect as avoiding separate delivery (environment), but it takes longer than home delivery. And poor website design makes this impossible to see 😡 - now no nice new phone camera before I go on holiday
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B.decover@hotmail.com
(@billiedecover) reported
Hey want to be with a provider with terrible signal, bad customer service (except management) still take your money when the contract was cancelled, be on the phone pass to different people as no one wants to deal with the problems they causes. Look no further join @VodafoneUK 🤬
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colak
(@UysalHamit) reported
@VodafoneTR @VodafoneUK @Sadunzylmz I have to say that l’ve been using Vodafone for years including the uk. Unfortunately Vodafone in Turkey does not treat its customers kindly. They charge me even though l didn’t buy an extra package. They don’t solve this problem of mine.
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James Blyth
(@AmIEvenGinger) reported
@VodafoneUK are single handedly THE WORST phone company on this earth. 2 hours on the phone and I’m still not sure what ******** just happened
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Angelghost
(@Angelghost_1985) reported
Still the same issue and been the same since! So I’m paying for a contract for 2 phones and my partner a 3rd and we can’t even use our phones when not connected to WiFi! @VodafoneUK
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Ben
(@Bendijim) reported
@VodafoneUK can you help me? I'm somwhere that according to your checker has good signal strength inside and out yet my signal remains on emergency calls only I can't use the app as you send verification txt I can't receive
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eilis cope
(@eiliscope) reported
Once again @VodafoneUK massive #fail a basic bundle package can’t be applied! 1.5 hours later on the phone - still waiting to have this resolved!’ Will be taking my business to #O2
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DEBS WILD
(@debswild) reported
@VodafoneUK Hi. My engineer broke down en route. I need to speak to someone urgently but the live chat is faulty. Please help.