Vodafone Outage Report in Histon, Cambridgeshire, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Histon, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Histon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Histon, England
Latest outage, problems and issue reports in Histon and nearby locations:
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Jonathan Whiteland
(@chailey_) reported
from
Cambridgeshire, England
@rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
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Scaleout-Sausage
(@Buzzmarcroft) reported
from
Yelling, England
@VodafoneUK in these difficult times it has been wonderful to see so many companies help by freezing stopping and deferring charges. BUT NOT VODAFONE oh no they just text me telling me they are increasing my bill in line with inflation. Shame on you cashing in.
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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Bob Challis
(@judobob) reported
from
Cambridgeshire, England
@VodafoneUK you phone support on 191 is awful. How do I speak to a human?
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Jenny Shelton
(@JennySheltonCam) reported
from
Cambridgeshire, England
@VodafoneGroup @VodafoneUK Thanks, we have cancelled our order now and will be writing to you about our customer service experience.
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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Phil
(@philipe_phlop) reported
from
Soham, England
@VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting
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Sarah Colwell #FBPE
(@Soberlyrunning) reported
from
Cambridgeshire, England
@VodafoneUK We are still waiting, after 3 extensive phone calls regarding our bill, for it to be sorted out. Never known such appalling service. Please contact
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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crazycrazycrazy
(@cookknitwine) reported
from
Cambridgeshire, England
@VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help
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Jan Payne 🎼⛪♿
(@elymusic1) reported
from
Histon, England
@VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
Why do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..
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Rebecca May
(@gwhogoestogigs) reported
from
Histon, England
@VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service
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cantab77
(@Cantabulous1) reported
from
Cambridgeshire, England
@VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Bran O'Neill
(@captainboyle) reported
@GeorgeMonbiot @VodafoneUK @vodafone_es duplicated my line, doublecharged me 11mths. So many calls."Need a FAX to cancel duplicate" Where from?"Any Vodafone store". 5 stores refused. 1 finally faxed it,VF lost fax."Send it again".Done,VF then cancelled ORIGINAL line. Wanted fee to reset it up...in 21 DAYS
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PO2L
(@PO2L2) reported
@GeorgeMonbiot @VodafoneUK Sadly they are just a bad in Ireland. Very similar story except it was my own phone and I was locked out after password mixup. Six months later and without service a debt collection agency and still no help available. Never again.
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Jonny Westbrook
(@JonnyWestbrook) reported
@GeorgeMonbiot @VodafoneUK They are ******* awful.
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Melanie Riley
(@BellYard_Mel) reported
@GeorgeMonbiot @VodafoneUK Was early cancellation charge they didn’t invoice for. Now have bad debt for 6 years on my credit. Despite having never defaulted on any payment ever in 20years of property ownership… Couldn’t get anyone to do anything about it @VodafoneUK since have been 4 interest rate rises
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Paul Curry
(@Paulc2nd) reported
@GeorgeMonbiot @VodafoneUK statue barred next year. I refuse to pay for something I tried to cancel.
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Christina Mary 💙
(@cmaryk93) reported
@GeorgeMonbiot @VodafoneUK This is awful. O2 were amazing and more than supportive when I lost my Dad last year when I was sorting out all his account bits. This is the last thing bereaved families need on top of all the other paperwork and accounts to sort.
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scott B
(@Englishscott) reported
@sullivanclean @VodafoneUK So every month you are getting someone else's account correspondence which in itself is breaking data protection rules... Great customer service Vodafone
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Paul Curry
(@Paulc2nd) reported
@GeorgeMonbiot @VodafoneUK I took out a SIM only contract with @VodafoneUK years ago and tried to cancel it within days as I didn't need it. I was passed from pillar to post with no luck at all and gave in trying to cancel it. The debt has risen to over £100 and is with a debt collection agency. It goes
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Kirsty Diamond 💙
(@DiamondKirsty_) reported
@GeorgeMonbiot @VodafoneUK When my dad died I was trying to cancel his Virgin account. They wanted to speak to the account holder. Bit difficult I'm afraid unless ashes can speak. I was 23 and doing it all myself and tbh a bit lost.
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gail smith
(@gails_best) reported
@GeorgeMonbiot @VodafoneUK 2/2 in a not so calm and polite tone and also said this and caused me distress within in 3 days the bill had been quashed and I put a letter of complaint in