Vodafone Outage Report in Histon, Cambridgeshire, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Histon, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Histon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Histon, England
Latest outage, problems and issue reports in Histon and nearby locations:
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Jenny Shelton
(@JennySheltonCam) reported
from
Cambridgeshire, England
@VodafoneGroup @VodafoneUK Thanks, we have cancelled our order now and will be writing to you about our customer service experience.
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
Why do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working
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Phil
(@philipe_phlop) reported
from
Soham, England
@VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting
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cantab77
(@Cantabulous1) reported
from
Cambridgeshire, England
@VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.
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crazycrazycrazy
(@cookknitwine) reported
from
Cambridgeshire, England
@VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help
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Jonathan Whiteland
(@chailey_) reported
from
Cambridgeshire, England
@rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork
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Rebecca May
(@gwhogoestogigs) reported
from
Histon, England
@VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Jan Payne 🎼⛪♿
(@elymusic1) reported
from
Histon, England
@VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible
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Bob Challis
(@judobob) reported
from
Cambridgeshire, England
@VodafoneUK you phone support on 191 is awful. How do I speak to a human?
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Stephen Crocker
(@krokosh) reported
from
Cambridgeshire, England
Currently on a @DemonSupport ADSL contract and have heard nothing about this. @VodafoneUK seem to have cut off my broadband without warning and not told their tech support who say hundreds of users having same problem...
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Scaleout-Sausage
(@Buzzmarcroft) reported
from
Yelling, England
@VodafoneUK in these difficult times it has been wonderful to see so many companies help by freezing stopping and deferring charges. BUT NOT VODAFONE oh no they just text me telling me they are increasing my bill in line with inflation. Shame on you cashing in.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Temp
(@TempM) reported
@VodafoneUK Broadband down 24h now with absolutely ZERO notification, update or info other than “check the broadband tool”. Well that broadband tool is also not working. Whenever you wanted me to upgrade in the past 5 years you never had a problem contacting me - why now??
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Karen Baker 💙🇺🇦
(@HylandsHypno) reported
@VodafoneUK you need to sort out your customer service, at present it’s none existent, no home line since November, ringing me then leaving me waiting to connect- come on!
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Darrel
(@Darrel09937422) reported
@VodafoneUK. What’s happening with the internet failure in PE 33 postcode? It’s been down since yesterday morning.
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robbie gelder
(@GelderRobbie) reported
@NEMM95 @VodafoneUK They’re terrible at keeping us posted. I believe it will besorted on Monday when the engineers turn up, it normally wouldn’t take this long. Openreach can’t do anything because it’s Vodafone’s equipment that’s the issue.
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chriscwharris
(@chriscwharris) reported
from
Heacham, England
@VodafoneUK I can see responses to other people's questions but mine is being ignored. Your online support runs until 10pm? That's crazy, people need broadband 24/7. I have work to do!
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robbie gelder
(@GelderRobbie) reported
@NEMM95 @VodafoneUK They’re pretty much useless in relaying information. I think engineers won’t be on site until Monday as it’s not an openreach issue, it’s Vodafone’s equipment. Terrible customer service @VodafoneUK
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Michael W
(@WhitcombeTweets) reported
.@VodafoneUK not a clue what you are doing with my account. Getting multiple messages of password changes, numbers added, and your customer service team or someone have now locked me out my account. I now can't monitor my order. #poorcustomerservice #accountsecurity #Vodafone
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FatManDan89
(@Dan89Fat) reported
@VodafoneUK Twice in less then a week have we been without broadband, literally all day today. losing income because of poor isp
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Ellen
(@NEMM95) reported
@VodafoneUK Hello, thanks but that hasn’t worked. Is the issue being fixed? Like many people we require the internet to work from home, please can you advise on when this will be resolved?? As it’s been over 24 hours now.
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Weemartini
(@WeeMartini) reported
from
Belfast, Northern Ireland
@VodafoneUK hu guys, I need a dongle for WiFi for the family just for 2 weeks. Can you help?