Vodafone Outage Report in Histon, Cambridgeshire, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Histon, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Histon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (25%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Histon, England
Latest outage, problems and issue reports in Histon and nearby locations:
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Jonathan Whiteland
(@chailey_) reported
from
Cambridgeshire, England
@rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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Jan Payne 🎼⛪♿
(@elymusic1) reported
from
Histon, England
@VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..
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crazycrazycrazy
(@cookknitwine) reported
from
Cambridgeshire, England
@VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN
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Rebecca May
(@gwhogoestogigs) reported
from
Histon, England
@VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
Why do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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Phil
(@philipe_phlop) reported
from
Soham, England
@VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting
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Sarah Colwell #FBPE
(@Soberlyrunning) reported
from
Cambridgeshire, England
@VodafoneUK We are still waiting, after 3 extensive phone calls regarding our bill, for it to be sorted out. Never known such appalling service. Please contact
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Bob Challis
(@judobob) reported
from
Cambridgeshire, England
@VodafoneUK you phone support on 191 is awful. How do I speak to a human?
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible
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cantab77
(@Cantabulous1) reported
from
Cambridgeshire, England
@VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.
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Jenny Shelton
(@JennySheltonCam) reported
from
Cambridgeshire, England
@VodafoneGroup @VodafoneUK Thanks, we have cancelled our order now and will be writing to you about our customer service experience.
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork
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Scaleout-Sausage
(@Buzzmarcroft) reported
from
Yelling, England
@VodafoneUK in these difficult times it has been wonderful to see so many companies help by freezing stopping and deferring charges. BUT NOT VODAFONE oh no they just text me telling me they are increasing my bill in line with inflation. Shame on you cashing in.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Johnny Fabulous
(@Pastor_john2) reported
@VodafoneUK @GeorgeMonbiot I've been with Vodafone for years but always thought their customer service is extremely poor. This demonstrates just poor. My contract is due up in November. I'll probably go with @tescomobile
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GigaDaniel Ocean
(@GigadanielO) reported
@VodafoneUK @GeorgeMonbiot LMAO "Sorry we've been harassing your elderly father, call in to chat to our BOT." Just screams customer service doesn't it?
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Phillip Johnson
(@philjohno) reported
@GeorgeMonbiot @VodafoneUK Really sorry to hear this. When my father in law died I called EE to cancel his contract. They offered their sympathies and cancelled immediately. They also offered us a month totally free to use the account to call other organisations.Vodafone,bow your head in shame.Disgraceful!
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Nicholas Griffin
(@ngriffin_uk) reported
@GeorgeMonbiot @VodafoneUK Vodafone has the worst cancellations in my experience as well, it took me two phone calls and like 10 emails to cancel a contract that I no longer had the phone for and was a month over. They still kept asking me if i still wanted the contract…
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Eve💙
(@Eveyloum) reported
@GeorgeMonbiot What you and your family has been through is tough enough without @VodafoneUK causing more distress😢😢😢 my phone reception cut out 3 times on the night I found my lovely wife had passed away in our home, I've asked for the issue to be fixed and compensation, and got nothing😢
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Lesley Dixon
(@LesleyD31022980) reported
@mulletmas @GeorgeMonbiot @VodafoneUK I had the same experience a few years ago. Vodaphone backed down on our cancellation argument, gave me a credit note to cancel last alleged unpaid invoice, but still put two black marks on my otherwise unblemished credit history which they refused to move. Would never use them
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Colin Scott
(@Scott12Colin) reported
@GeorgeMonbiot @VodafoneUK No wonder UK productivity is so poor when we spend so much time waiting on phones trying to sort out crap service. Public sector's no better. I made an application to the Court of Protection in February and they've still not got around to dealing with it.
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Laurie McGowan
(@LaurieMcGowan_) reported
@GeorgeMonbiot @VodafoneUK @Calikiedis This **** is waaaaaay too common
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Simon Irwin
(@irwinosteopathy) reported
@GeorgeMonbiot @VodafoneUK I feel for you, recently found that 3 had billed me for over a year after I cancelled an account, their excuse, no other mobile company activated the code to activate a transfer so they restarted my contract. I wasn’t aware I was legally required to goto another network.
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maviczap
(@maviczap) reported
@GeorgeMonbiot @VodafoneUK Someone at Vodafone doesn't understand what a Power of Attorney means. Luckily when my mum passed away I didn't have any of the issues you've had, so you have my sympathy, as it's the last thing you need on your plate