Vodafone Outage Report in Wilburton, Cambridgeshire, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Wilburton, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Wilburton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (20%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Wilburton, Cambridgeshire, England
The most recent Vodafone outage reports came from the following cities: Cambridge, Newmarket and Ely.
City | Problem Type | Report Time |
---|---|---|
Cambridge | Internet | |
Cambridge | Internet | |
Cambridge | Internet | |
Newmarket | Phone | |
Cambridge | Total Blackout | |
Cambridge | Internet |
Community Discussion
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Vodafone Issues Reports Near Wilburton, England
Latest outage, problems and issue reports in Wilburton and nearby locations:
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Stephen Crocker
(@krokosh) reported
from
Cambridgeshire, England
Currently on a @DemonSupport ADSL contract and have heard nothing about this. @VodafoneUK seem to have cut off my broadband without warning and not told their tech support who say hundreds of users having same problem...
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Sparky
(@Jonesy_77) reported
from
Newmarket, England
@VodafoneUK your customer service is appalling you have promised me things time and time again and not delivered. #awfulcustomerservice #liars #treatcustomerslikedirt
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
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Rebecca May
(@gwhogoestogigs) reported
from
Histon, England
@VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN
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crazycrazycrazy
(@cookknitwine) reported
from
Cambridgeshire, England
@VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help
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Bob Challis
(@judobob) reported
from
Cambridgeshire, England
@VodafoneUK you phone support on 191 is awful. How do I speak to a human?
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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cantab77
(@Cantabulous1) reported
from
Cambridgeshire, England
@VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
Why do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Jan Payne 🎼⛪♿
(@elymusic1) reported
from
Histon, England
@VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.
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Jenny Shelton
(@JennySheltonCam) reported
from
Cambridgeshire, England
@VodafoneGroup @VodafoneUK Thanks, we have cancelled our order now and will be writing to you about our customer service experience.
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Sarah Colwell #FBPE
(@Soberlyrunning) reported
from
Cambridgeshire, England
@VodafoneUK We are still waiting, after 3 extensive phone calls regarding our bill, for it to be sorted out. Never known such appalling service. Please contact
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Phil
(@philipe_phlop) reported
from
Soham, England
@VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible
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Jonathan Whiteland
(@chailey_) reported
from
Cambridgeshire, England
@rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Liam Hardy
(@HardyLiam1) reported
@VodafoneUK rubbish signal
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Miranda Duffy
(@wizingtonian) reported
@VodafoneUK @CityFibre after a 31 day wait I have internet. I have absolutely no idea why that had to be such a long and painful process. I hope both companies are aiming to improve their service. There’s a long way to go
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Sinead Andrews
(@sinead_andrews2) reported
Could someone from @VodafoneUK please explain why after 6 hours and numerous phone calls I am still not able to have extra charges added to my upgraded account removed? Looking at other providers and cancelling contract as level of customer service received is beyond appalling!!
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77th CIC Brigadier Bollox
(@77thCommand) reported
@VodafoneUK Confidence misplaced Tim. I got it sorted myself with no help or callback as promised from said manager. Your companies overseas contact centres are appalling. All they seem to do is lie.
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Marjorie & Dash Kitten
(@DashKitten) reported
@VodafoneUK OOh 'Write a Positive Review' Hmm let me see? Thank you Vodafone for my iPhone network? No? OK......Thank you Summer Sunshine, we would be lost without you!
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nicola coles
(@nic4578) reported
@VodafoneUK how long is the wait currently for your customer services? Is 1.5 hours reasonable?!
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Toon #nufc
(@CPBAWA1974) reported
@ScottyT9804 @VodafoneUK they have taken 10 quid off me for an old PAYG I hardly used, quoting their bundles or whatever. Not blaming the call centre staff I liaised with, but I've been told Asda to a PAYG and you don't need to unlock your vodaphone to use their network. Not confirmed yet.
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Michelle Peake
(@senoracat) reported
@VodafoneUK So, day 8 of elderly parent's lack of service. No landline. No broadband. No emergency communication. No empathy. No short term solution. Now definitely Monday. Which Monday??Sorry don't believe customer service at all!! Don't recommend. Complaint made and escalating
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Charlie
(@redvendicatore) reported
@VodafoneUK down again 😕
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Scottish Lachlan
(@ScottishLachlan) reported
@02 @VodafoneUK looks like one of you are getting a new customer.