Vodafone Outage Report in Wilburton, Cambridgeshire, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Wilburton, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Wilburton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (28%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Wilburton, Cambridgeshire, England
The most recent Vodafone outage reports came from the following cities: Cambridge and Ely.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Phone | |
| Cambridge |
Phone | |
| Ely |
Phone | |
| Cambridge |
Total Blackout | |
| Cambridge |
Internet | |
| Cambridge |
Phone |
Community Discussion
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Vodafone Issues Reports Near Wilburton, England
Latest outage, problems and issue reports in Wilburton and nearby locations:
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Phil
(@philipe_phlop) reported
from
Soham, England
@VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
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cantab77
(@Cantabulous1) reported
from
Cambridgeshire, England
@VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN
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Jenny Shelton
(@JennySheltonCam) reported
from
Cambridgeshire, England
@VodafoneGroup @VodafoneUK Thanks, we have cancelled our order now and will be writing to you about our customer service experience.
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
Why do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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Sarah Colwell #FBPE
(@Soberlyrunning) reported
from
Cambridgeshire, England
@VodafoneUK We are still waiting, after 3 extensive phone calls regarding our bill, for it to be sorted out. Never known such appalling service. Please contact
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Jan Payne 🎼⛪♿
(@elymusic1) reported
from
Histon, England
@VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.
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Jonathan Whiteland
(@chailey_) reported
from
Cambridgeshire, England
@rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.
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crazycrazycrazy
(@cookknitwine) reported
from
Cambridgeshire, England
@VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..
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Bob Challis
(@judobob) reported
from
Cambridgeshire, England
@VodafoneUK you phone support on 191 is awful. How do I speak to a human?
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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Sparky
(@Jonesy_77) reported
from
Newmarket, England
@VodafoneUK your customer service is appalling you have promised me things time and time again and not delivered. #awfulcustomerservice #liars #treatcustomerslikedirt
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork
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Rebecca May
(@gwhogoestogigs) reported
from
Histon, England
@VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service
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Stephen Crocker
(@krokosh) reported
from
Cambridgeshire, England
Currently on a @DemonSupport ADSL contract and have heard nothing about this. @VodafoneUK seem to have cut off my broadband without warning and not told their tech support who say hundreds of users having same problem...
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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claire maslen (lines)
(@Clairelmaslen) reported
@dgwbirch My 78yr old neighbour is without a working @VodafoneUK service for 6 days now. She’s been dealing with chat agents on 2 major stints - one of 3 hours and one of 4 hours. (All they’re doing is swapping a sim)
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Greg Jarrett
(@GregJarrett) reported
@VodafoneGroup @VodafoneUK @Wimbledon Why did you... refund a bill I already paid by 5 pounds, then compounded this with 5 pounds per month charge - all without telling me or sending bills. Now I have some CCScollections letter what are you idiots doing? Fix it! Ref: 20511071
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Nicole
(@xNicole06) reported
When you get a text from @VodafoneUK to say that your @Spotify premium is up on the 20th Feb 😭 just had to cancel it because I can't afford the £9.99 on top of me phone bill
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Paul Harris
(@harris79) reported
@CharlieEisnor @VodafoneUK Got painful and hung up before I hung myself up! I wish they would give the customer the option of NOT listening to 2 songs for what was over an hour only interrupted by a much louder announcement that ‘They Are Busy’ Roll on death…..
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Imran Ahmad
(@iahmad100) reported
@VodafoneUK you owe me a promised refund that still hasnt landed and I cant get through on 191. Awful service and out of pocket!
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Martin Draper
(@MAD_LFC) reported
@VodafoneUK I have had no response. Please sort my issue or cancel my contract. I have been a loyal customer for 25 years , this is unacceptable customer service
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Linzi Barton
(@barton_linzi) reported
@VodafoneUK but that link is full of lies. it litrally says on the gov website that vodafone have stated they will do whatever they can to help people. and all your staff have told me is that nothing can be done.
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steve bingham
(@steve_bing) reported
@VodafoneUK After a 50 min wait I’ve had to put the phone down… is there no way of getting a call back
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Ian Exton
(@IanExton) reported
Dear @VodafoneUK Thanks so much for our local signal upgrade. You pulled SureSignal last year so we bought new phones that support WiFi calling. That won't work if there's even one bar of signal so that's what you've given us. Marvellous!
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Katie I'Anson 💙
(@Katiejh58) reported
@VodafoneUK hi, just had a very unhelpful chat about an ongoing issue of lack of signal where I live, was basically told to cancel my contract at the cost of £766 or tough luck. My contract is up next March, rest assured I shall be leaving to go O2 then.