Vodafone Outage Report in Soham, Cambridgeshire, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Soham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Soham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (20%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Soham, Cambridgeshire, England
The most recent Vodafone outage reports came from the following cities: Cambridge, Newmarket and Ely.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Newmarket |
Phone | |
| Cambridge |
Total Blackout | |
| Cambridge |
Internet |
Community Discussion
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Vodafone Issues Reports Near Soham, England
Latest outage, problems and issue reports in Soham and nearby locations:
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Sarah Colwell #FBPE
(@Soberlyrunning) reported
from
Cambridgeshire, England
@VodafoneUK We are still waiting, after 3 extensive phone calls regarding our bill, for it to be sorted out. Never known such appalling service. Please contact
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
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crazycrazycrazy
(@cookknitwine) reported
from
Cambridgeshire, England
@VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN
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Bob Challis
(@judobob) reported
from
Cambridgeshire, England
@VodafoneUK you phone support on 191 is awful. How do I speak to a human?
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Rebecca May
(@gwhogoestogigs) reported
from
Histon, England
@VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service
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Stephen Crocker
(@krokosh) reported
from
Cambridgeshire, England
Currently on a @DemonSupport ADSL contract and have heard nothing about this. @VodafoneUK seem to have cut off my broadband without warning and not told their tech support who say hundreds of users having same problem...
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible
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Sparky
(@Jonesy_77) reported
from
Newmarket, England
@VodafoneUK your customer service is appalling you have promised me things time and time again and not delivered. #awfulcustomerservice #liars #treatcustomerslikedirt
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Jenny Shelton
(@JennySheltonCam) reported
from
Cambridgeshire, England
@VodafoneGroup @VodafoneUK Thanks, we have cancelled our order now and will be writing to you about our customer service experience.
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claire
(@clairebellarue) reported
from
Red Lodge, England
@VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!
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Jan Payne 🎼⛪♿
(@elymusic1) reported
from
Histon, England
@VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.
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Jonathan Whiteland
(@chailey_) reported
from
Cambridgeshire, England
@rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
Why do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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cantab77
(@Cantabulous1) reported
from
Cambridgeshire, England
@VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.
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Phil
(@philipe_phlop) reported
from
Soham, England
@VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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lucy
(@lucylux89) reported
@VodafoneUK for the love of Christ this is absolutely ridiculous. Ongoing complaint which you have lied about. 32minutes plus on hold and refusing to transfer my call to the person dealing with the complaint.
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Richard James
(@Richard75634909) reported
@VodafoneGroup I was meant to get a Scheduled call from Abby, Customer Relations at 14:20 Today about my APPALLING Treatment. Keeps me waiting for 30 Minutes, Then Can’t fit me in. It seems VODAFONE just Don’t Care, or Learn. DISGUSTING #Vodafonearepoor #Vodafone #VodafoneUK
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Ivan Fleming
(@IvanFleming7) reported
@VodafoneUK sent me a text after dropping my call inviting me to call back! Are they serious?! They have my number! If I’d known how bad #vodafone customer service is, I would have gone with another provider. #poorservice
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Tweetdtm
(@tweetdtm) reported
@VodafoneUK I am very unhappy that after years of being a devoted customer Vodafone have increased my contract bill per month, even though it is rolling. Why do you charge long-term customers more? I want to switch to O2.
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Name cannot be blank
(@Banished2Live) reported
@VodafoneUK Now that is funny ! Had no internet since the installation and im getting email about my first bill. Will have to cancel my direct debit asap
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SusieLou🌹
(@Sjb1969Uk) reported
@VodafoneUK Done that and got no reply. Been a Vodafone customer since 1992, but the service nowadays isn’t up to much,apps always going wrong. So am now going to switch to another server.
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Paul Fillery 🌻🇺🇦
(@mokofil) reported
Issue with home wifi and need to work from home. No problem, have plenty of data on my @VodafoneUK contract, I’ll just tether to my mobile. Ah. Mobile hotspot won’t stay connected for more than 2 minutes. Tried sim in a different handset - same.
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Ivan Fleming
(@IvanFleming7) reported
Just dialled @VodafoneUK on 191 for 1st time as a new customer. I have to say in my 50+ yrs on this rock, I have never used an automated system as unfit for purpose as this. Has anyone from #vodafone tried to use it themselves? It just does not work. #poorservice
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Simon Poole
(@Bleddynsdad) reported
@VodafoneUK Surely it doesn't take 48/72 hrs for an order to reach completion before you can check why my service has stopped working ?
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Mark Clifford
(@MarkCli72793165) reported
@VodafoneUK Vodafone phone Internet been down 3 days in Swindon still not working properly