Vodafone Outage Report in Soham, Cambridgeshire, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Soham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Soham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Soham, Cambridgeshire, England
The most recent Vodafone outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
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| Ely |
Phone | |
| Cambridge |
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| Cambridge |
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| Cambridge |
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| Ely |
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Community Discussion
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Vodafone Issues Reports Near Soham, England
Latest outage, problems and issue reports in Soham and nearby locations:
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Jenny Shelton
(@JennySheltonCam) reported
from
Cambridgeshire, England
@VodafoneGroup @VodafoneUK Thanks, we have cancelled our order now and will be writing to you about our customer service experience.
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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crazycrazycrazy
(@cookknitwine) reported
from
Cambridgeshire, England
@VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
Why do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working
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Sparky
(@Jonesy_77) reported
from
Newmarket, England
@VodafoneUK your customer service is appalling you have promised me things time and time again and not delivered. #awfulcustomerservice #liars #treatcustomerslikedirt
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Jan Payne 🎼⛪♿
(@elymusic1) reported
from
Histon, England
@VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.
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cantab77
(@Cantabulous1) reported
from
Cambridgeshire, England
@VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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Phil
(@philipe_phlop) reported
from
Soham, England
@VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible
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Bob Challis
(@judobob) reported
from
Cambridgeshire, England
@VodafoneUK you phone support on 191 is awful. How do I speak to a human?
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claire
(@clairebellarue) reported
from
Red Lodge, England
@VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!
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Jonathan Whiteland
(@chailey_) reported
from
Cambridgeshire, England
@rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.
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Stephen Crocker
(@krokosh) reported
from
Cambridgeshire, England
Currently on a @DemonSupport ADSL contract and have heard nothing about this. @VodafoneUK seem to have cut off my broadband without warning and not told their tech support who say hundreds of users having same problem...
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Rebecca May
(@gwhogoestogigs) reported
from
Histon, England
@VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN
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Sarah Colwell #FBPE
(@Soberlyrunning) reported
from
Cambridgeshire, England
@VodafoneUK We are still waiting, after 3 extensive phone calls regarding our bill, for it to be sorted out. Never known such appalling service. Please contact
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Collins
(@summitparaboy) reported
@VodafoneUK so far over three hours on the phone and my issue on my home fiber not resolved. Useless customer service.
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Steph The Mummy
(@RunnerStephanie) reported
@VodafoneUK Why did you tell me to contact you? In the 13 hours since I sent the details on your 24/7 DM service I’ve had a response offering to change my number, which i didn’t even mention, and a response asking for my information again. Why have you wasted my time? #CustomerFeedback
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Steve Osborne 🌹🌱 💙🇺🇦 #ElectoralReform
(@eduosborne) reported
@GrazzaD @VodafoneUK Tried to upgrade online but a glitch means I can't get through the credit check (it happened last time I upgraded). Really poor from @VodafoneUK
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Steph The Mummy
(@RunnerStephanie) reported
@VodafoneUK I have been threatened, wasted hours trying to get help, told I have to be refunded because your system made a mistake, I’m now receiving correspondence saying I’m struggling to pay, which is a lie. It’s delayed because your system failed. I paid on time but I’m the one suffering
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Graz🇪🇺💙🏳️🌈🇺🇦 #FBPE #Woke #Resist #Rejoiner
(@GrazzaD) reported
@eduosborne @VodafoneUK "Chat bots" are the worst thing ever, I've never found one to be even remotely useful. Just a frustrating waste of time
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TekNeil Sim Racing 🏁 🇬🇧
(@TekNeil) reported
@VodafoneUK WHAT ******** IS WRTONG WITH YOUR NETWORK, NEED TO MAKE URGENT PHONE CALLS, AND WHEN RINGING 'NOTHING HAPPENS'. ******* SORT YOUR **** FFS.
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Will Gordon
(@camelsbestmate) reported
from
Thorner, England
@VodafoneUK been a customer for 12 years. Perhaps you wouldn't have lost a loyal customer if you had got your communication sorted out. The only thing I got was a text saying my Spotify subscription was being cancelled. Nothing else. Since requesting a PAC code 4 calls. Too late.
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Grouchy Commuter
(@grouchycommuter) reported
@VodafoneUK Unsurprising that I am still having issues and have had no update on the ticket raised 80 hrs ago
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Andrew Pendleton
(@AJPendleton) reported
Hi @giffgaff I’m off to @VodafoneUK tomorrow because you changed the rules on roaming and capped my data after I’d left for summer hols. And then refused to help. Just important for firms to know why customers move their business. Also getting a better deal.
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Craig
(@cra1gbluenose) reported
@VodafoneUK Vodafone gone down hill and very expensive, I know including myself 8 people to leave them in a month already