Vodafone Outage Report in Soham, Cambridgeshire, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Soham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Soham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (28%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Soham, Cambridgeshire, England
The most recent Vodafone outage reports came from the following cities: Cambridge and Ely.
City | Problem Type | Report Time |
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Total Blackout | ||
Internet | ||
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Community Discussion
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Vodafone Issues Reports Near Soham, England
Latest outage, problems and issue reports in Soham and nearby locations:
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Sparky (@Jonesy_77) reported from Newmarket, England
@VodafoneUK your customer service is appalling you have promised me things time and time again and not delivered. #awfulcustomerservice #liars #treatcustomerslikedirt
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Stephen Crocker (@krokosh) reported from Cambridgeshire, England
Currently on a @DemonSupport ADSL contract and have heard nothing about this. @VodafoneUK seem to have cut off my broadband without warning and not told their tech support who say hundreds of users having same problem...
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cantab77 (@Cantabulous1) reported from Cambridgeshire, England
@VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.
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Jan Payne 🎼⛪♿ (@elymusic1) reported from Histon, England
@VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.
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Sarah Crick (@SarahCrick_) reported from Wilburton, England
@VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible
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Rebecca May (@gwhogoestogigs) reported from Histon, England
@VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service
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Sarah Crick (@SarahCrick_) reported from Wilburton, England
@VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..
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Sarah Colwell #FBPE (@Soberlyrunning) reported from Cambridgeshire, England
@VodafoneUK We are still waiting, after 3 extensive phone calls regarding our bill, for it to be sorted out. Never known such appalling service. Please contact
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Anita North (@NittyNorth) reported from Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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cantab77 (@Cantabulous1) reported from Fulbourn, England
@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
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Jonathan Whiteland (@chailey_) reported from Cambridgeshire, England
@rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.
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cantab77 (@Cantabulous1) reported from Fulbourn, England
@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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claire (@clairebellarue) reported from Red Lodge, England
@VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!
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Bob Challis (@judobob) reported from Cambridgeshire, England
@VodafoneUK you phone support on 191 is awful. How do I speak to a human?
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crazycrazycrazy (@cookknitwine) reported from Cambridgeshire, England
@VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help
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Jenny Shelton (@JennySheltonCam) reported from Cambridgeshire, England
@VodafoneGroup @VodafoneUK Thanks, we have cancelled our order now and will be writing to you about our customer service experience.
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Sarah Crick (@SarahCrick_) reported from Wilburton, England
@VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN
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Sarah Crick (@SarahCrick_) reported from Wilburton, England
Why do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working
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Phil (@philipe_phlop) reported from Soham, England
@VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ǝ Melanie ⭕️ (@Firebreather_Uk) reported
@VodafoneUK how long after paying an over due bill will service be reinstated for broadband?
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Iraqi Refugee (@ShinySm53155291) reported
@MattSaltmarsh @Refugees @VodafoneUK Refugees who registered legally,who stranded in the host countries need (resettleme). It is the best solution to end their suffering. Every years complains increase because of(as they say)huge number of refugees,it is not huge number,,it is the accumulation of non processed files
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Andrew Jeffrey (@AJMagicMessage) reported
@VodafoneUK @Ofcom I will, thank you Harriet, but all that Vodafone ever do is look at the coverage checker and say 'no problem your signal's fine' without ever actually coming and seeing we're telling the truth!
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Darren Lavery (@DarrenLav89) reported
@HuaweiMobile @Huawei @VodafoneUK Trying for the past two weeks to unlock my phone using two unsuccessful NUC numbers and now my phone is blocked I'm sick and tired of being passed about and not getting the issue resolved! I own my phone outright stop dicking me about!!!!!
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Kayleigh (@Kayleeigh) reported
@mkcouncil @mk_citizen It is illegal to block emergency vehicles to residents. Your unwilling and poor tone leaves me with no other option but to call the police if the same situation continues to occur. I am disgusted your willing to put residents lives at risk for @VodafoneUK to put 4G up!
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Adwoa Ramsay (@adrockrams) reported
@VodafoneUK whatever you do don’t have a business acc with Voda. They are incompetent and don’t train their teams right! Been with them for over 15 yrs and every time there’s an issue they take no responsibility and have no good compensation!! Let me see what @EE are saying!
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Mahendra (@Mahendravishv) reported
@VodafoneUK Hi..Quit talking about network signal, I am not able to make calls, whenever I am making a call for three days, the call ends again and again, stop talking about internet and there is no revart from your Vodafone side.
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Itsmekaty™ (@ItsMeKatyLouise) reported
I’ve never actually known anything like it in my life. I’ve spoken to 7 different agents who have 7 different story’s. But no one can tell me why my phone bill has come out twice . @VodafoneUK your a joke.
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Dave 🏴 (@BigGrumpyHaggis) reported
@VodafoneUK starting to get pretty damn sick of Vodafone now. Always laid my bills on the 10th and Vodafone decides to take £30 out today, when all I have in the bank is enough to pay my car insurance. No warning that a payment was coming out today or anything. Just taken. Thanks
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Quelle surprise, again (@isolabella2020) reported
By bye @VodafoneUK . have been a client since the beginning, but your customer care is beyond a joke,your hold music horrendous - and I listened to it for hours in the past 2 days. I have NEVER had such awful service in my entire life. (Except from @virginmedia). Free at last!