Vodafone

Vodafone Outage Report in Soham, Cambridgeshire, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Soham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Soham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Soham, Cambridgeshire, England 10/28/2025 20:55

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Soham, Cambridgeshire, England

The most recent Vodafone outage reports came from the following cities: Ely.

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City Problem Type Report Time
United KingdomEly Phone
United KingdomCambridge Phone
United KingdomCambridge Phone
United KingdomCambridge Phone
United KingdomEly Phone
United KingdomCambridge Total Blackout

Community Discussion

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Vodafone Issues Reports Near Soham, England

Latest outage, problems and issue reports in Soham and nearby locations:

  • SarahCrick_ Sarah Crick (@SarahCrick_) reported from Wilburton, England

    Why do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working

  • Cantabulous1 cantab77 (@Cantabulous1) reported from Cambridgeshire, England

    @VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.

  • elymusic1 Jan Payne 🎼⛪♿ (@elymusic1) reported from Histon, England

    @VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.

  • Jonesy_77 Sparky (@Jonesy_77) reported from Newmarket, England

    @VodafoneUK your customer service is appalling you have promised me things time and time again and not delivered. #awfulcustomerservice #liars #treatcustomerslikedirt

  • clairebellarue claire (@clairebellarue) reported from Red Lodge, England

    @VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!

  • judobob Bob Challis (@judobob) reported from Cambridgeshire, England

    @VodafoneUK you phone support on 191 is awful. How do I speak to a human?

  • SarahCrick_ Sarah Crick (@SarahCrick_) reported from Wilburton, England

    @VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..

  • SarahCrick_ Sarah Crick (@SarahCrick_) reported from Wilburton, England

    @VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN

  • Cantabulous1 cantab77 (@Cantabulous1) reported from Fulbourn, England

    @VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!

  • chailey_ Jonathan Whiteland (@chailey_) reported from Cambridgeshire, England

    @rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.

  • cookknitwine crazycrazycrazy (@cookknitwine) reported from Cambridgeshire, England

    @VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help

  • Cantabulous1 cantab77 (@Cantabulous1) reported from Fulbourn, England

    @VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2

  • Soberlyrunning Sarah Colwell #FBPE (@Soberlyrunning) reported from Cambridgeshire, England

    @VodafoneUK We are still waiting, after 3 extensive phone calls regarding our bill, for it to be sorted out. Never known such appalling service. Please contact

  • JennySheltonCam Jenny Shelton (@JennySheltonCam) reported from Cambridgeshire, England

    @VodafoneGroup @VodafoneUK Thanks, we have cancelled our order now and will be writing to you about our customer service experience.

  • philipe_phlop Phil (@philipe_phlop) reported from Soham, England

    @VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting

  • krokosh Stephen Crocker (@krokosh) reported from Cambridgeshire, England

    Currently on a @DemonSupport ADSL contract and have heard nothing about this. @VodafoneUK seem to have cut off my broadband without warning and not told their tech support who say hundreds of users having same problem...

  • SarahCrick_ Sarah Crick (@SarahCrick_) reported from Wilburton, England

    @VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible

  • NittyNorth Anita North (@NittyNorth) reported from Cottenham, England

    @VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK

  • gwhogoestogigs Rebecca May (@gwhogoestogigs) reported from Histon, England

    @VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • alija1001 Gillian Jackson (@alija1001) reported from Havant, England

    @VodafoneUK well I have waited the specific time for an email from Vodafone to unlock my phone. They said it should be done 24-48 hrs and 7-10 days well today is the tenth day and nothing so rude and unhelpful need my phone as cannot use landline

  • penny_disco Penny! In the rain (@penny_disco) reported from Exeter District, England

    .@VodafoneUK Very dissatisfied with your broadband service. We were promised our broadband router will arrive on 2nd August. Then that became 13th August. Then 16th August. Then that became today. 3 different reschedules and we have not received the router 😡😡.

  • A1Ninja Chris Russell (@A1Ninja) reported from Sunningdale, England

    @VodafoneUK been a loyal customer of yours for 15 years however mobile coverage is nowhere near as good as it used to be and your automated telephone service is the worst in the world!!!

  • xkmwx11 K I R S T E N 👑 (@xkmwx11) reported from Stranraer, Scotland

    @VodafoneUK no signal!!! Sort it out please 😡

  • AlexLamond1 Alex (@AlexLamond1) reported from Edinburgh, Scotland

    @VodafoneUK It is, but I’m afraid I’ve already spoken to your support team who tell me I can’t get it, leading to the above rant aha

  • Casumptious Caroline Santos (@Casumptious) reported from Newburgh, Scotland

    @VodafoneUK @Ofcom Furthermore there’s NO engineers at Grange Hill or Braeside Hilland. So I believe the service it trying to work off Perth Errol and Lomond hills which is resulting a restricted service. Still can’t receive/make calls and txts still fail to send, sporadic signal.

  • lucyyjanexx Lucy (@lucyyjanexx) reported from Urmston, England

    @VodafoneUK you’re actually crap the amount of issues I have with the data not working is beyond a joke! Deffo not staying with you when my contract is up in September

  • _JackMcLean JackMcLean1994 (@_JackMcLean) reported from Kirkcowan, Scotland

    @VodafoneUK your WiFi calling is shockingly bad.

  • Jakeswift1 Jake Swift (@Jakeswift1) reported from Silsoe, England

    @VodafoneUK I have rang you on 4 separate ocassions now as you owe me a refund of £486. Every time someone assured me I will get a refund within 3 working days, this was a month ago and still no refund! I’ve logged a formal complaint with OFCOM and the FCA! EE here I come

  • kford_red Sunny (@kford_red) reported from Wolverhampton, England

    Attempting to setup a new mobile phone contract with @VodafoneUK is up there with being one of the biggest mistakes of my life. Worst communication skills and customer service I’ve ever come across. 😠 😡 😤