Vodafone Outage Report in Soham, Cambridgeshire, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Soham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Soham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (48%)
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Phone (33%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Soham, Cambridgeshire, England
The most recent Vodafone outage reports came from the following cities: Ely and Cambridge.
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Community Discussion
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Vodafone Issues Reports Near Soham, England
Latest outage, problems and issue reports in Soham and nearby locations:
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Sarah Crick (@SarahCrick_) reported from Wilburton, England
@VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible
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Sarah Crick (@SarahCrick_) reported from Wilburton, England
Why do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working
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Rebecca May (@gwhogoestogigs) reported from Histon, England
@VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service
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cantab77 (@Cantabulous1) reported from Fulbourn, England
@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
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Sarah Crick (@SarahCrick_) reported from Wilburton, England
@VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..
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Sparky (@Jonesy_77) reported from Newmarket, England
@VodafoneUK your customer service is appalling you have promised me things time and time again and not delivered. #awfulcustomerservice #liars #treatcustomerslikedirt
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Phil (@philipe_phlop) reported from Soham, England
@VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting
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Jonathan Whiteland (@chailey_) reported from Cambridgeshire, England
@rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.
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Bob Challis (@judobob) reported from Cambridgeshire, England
@VodafoneUK you phone support on 191 is awful. How do I speak to a human?
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claire (@clairebellarue) reported from Red Lodge, England
@VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!
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Stephen Crocker (@krokosh) reported from Cambridgeshire, England
Currently on a @DemonSupport ADSL contract and have heard nothing about this. @VodafoneUK seem to have cut off my broadband without warning and not told their tech support who say hundreds of users having same problem...
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cantab77 (@Cantabulous1) reported from Fulbourn, England
@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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cantab77 (@Cantabulous1) reported from Cambridgeshire, England
@VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.
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Jan Payne 🎼⛪♿ (@elymusic1) reported from Histon, England
@VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.
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Jenny Shelton (@JennySheltonCam) reported from Cambridgeshire, England
@VodafoneGroup @VodafoneUK Thanks, we have cancelled our order now and will be writing to you about our customer service experience.
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Sarah Crick (@SarahCrick_) reported from Wilburton, England
@VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN
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crazycrazycrazy (@cookknitwine) reported from Cambridgeshire, England
@VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help
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Anita North (@NittyNorth) reported from Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Sarah Colwell #FBPE (@Soberlyrunning) reported from Cambridgeshire, England
@VodafoneUK We are still waiting, after 3 extensive phone calls regarding our bill, for it to be sorted out. Never known such appalling service. Please contact
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Brian (@bwianair) reported
@VodafoneUK @UapDavid Just so you know, its the same issue across London. Have come from the city to SE London and the issue is the same so don't think it's local.
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stevec (@stevec009) reported
@VodafoneUK a simply appalling service today. I’ve spent way too much time on web chat and trying to reach by phone. Avoid @VodafoneUK at all costs!
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Mark O'Neill 🐝 #ProudToBeToryScum (@Mark36313682) reported
Damn. Will have to watch the late rerun later on. Tweets are ready but my phone isn't playing ball. Sort it out @VodafoneUK......
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Jodi. (@Jodi92x) reported
Is anyone else’s Vodafone signal rubbish today!? @VodafoneUK
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Sarah Bedford (@SarahBe24661638) reported
@VodafoneUK hello, can someone possibly help me.
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Callum Hurley (@MultiCallum) reported
@bwianair @VodafoneUK Having the same issue on Vodafone.
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Samantha Chisnall (@SamanthaChisnal) reported
Wow @VodafoneUK customer service is awful. *Trying* to buy their broadband via a uswitch link, the vodafone website won't check out. No one will help. They expect me to lose out on £150 because their website doesn't work.
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Kevin Tew (@cheftew) reported
@VodafoneUK please can you help me. I went into store yesterday for an upgrade. Unfortunately it hasn’t gone through as you are now doing a credit check on me. I’ve been a customer for 23 years and you took Money out of my account on Wednesday to pay my latest bill ????
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Rachel ArgyleDuggleby (@drRachelArgyle) reported
Ridiculously poor customer service from @VodafoneUK today. 2 webchats, 2 phone advisers, all offering different deals and the one I agreed to wasn’t the one I received 😡😡
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NZ001 (@Defiant_NX) reported
PSA - @vodafoneuk customer service (which is actually in egypt WTF) is utterly soul destroying. least when i was with @EE they sort of tried to fix issues…