Vodafone outages and service status in Soham, England

Problems in the last 24 hours in Soham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Soham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Soham, England

The most recent Vodafone outage reports came from the following cities: Ely.

City	Problem Type	Report Time
Ely	Phone	4 days ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Soham, England

Latest outage, problems and issue reports in Soham and nearby locations:

• 
  cantab77 (@Cantabulous1) reported 2 minutes ago from Fulbourn, England

  @VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2

• 
  Stephen Crocker (@krokosh) reported 12 minutes ago from Cambridgeshire, England

  Currently on a @DemonSupport ADSL contract and have heard nothing about this. @VodafoneUK seem to have cut off my broadband without warning and not told their tech support who say hundreds of users having same problem...

• 
  Sarah Crick (@SarahCrick_) reported 14 minutes ago from Wilburton, England

  @VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..

• 
  Sarah Crick (@SarahCrick_) reported 20 minutes ago from Wilburton, England

  Why do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working

• 
  cantab77 (@Cantabulous1) reported 21 minutes ago from Fulbourn, England

  @VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!

• 
  Jonathan Whiteland (@chailey_) reported 22 minutes ago from Cambridgeshire, England

  @rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.

• 
  Anita North (@NittyNorth) reported 25 minutes ago from Cottenham, England

  @VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK

• 
  Sarah Crick (@SarahCrick_) reported 31 minutes ago from Wilburton, England

  @VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible

• 
  Sparky (@Jonesy_77) reported 32 minutes ago from Newmarket, England

  @VodafoneUK your customer service is appalling you have promised me things time and time again and not delivered. #awfulcustomerservice #liars #treatcustomerslikedirt

• 
  crazycrazycrazy (@cookknitwine) reported 33 minutes ago from Cambridgeshire, England

  @VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help

• 
  Jan Payne 🎼⛪♿ (@elymusic1) reported 34 minutes ago from Histon, England

  @VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.

• 
  Jenny Shelton (@JennySheltonCam) reported 49 minutes ago from Cambridgeshire, England

  @VodafoneGroup @VodafoneUK Thanks, we have cancelled our order now and will be writing to you about our customer service experience.

• 
  Phil (@philipe_phlop) reported 51 minutes ago from Soham, England

  @VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting

• 
  Rebecca May (@gwhogoestogigs) reported 55 minutes ago from Histon, England

  @VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service

• 
  claire (@clairebellarue) reported 55 minutes ago from Red Lodge, England

  @VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!

• 
  Bob Challis (@judobob) reported 57 minutes ago from Cambridgeshire, England

  @VodafoneUK you phone support on 191 is awful. How do I speak to a human?

• 
  cantab77 (@Cantabulous1) reported 57 minutes ago from Cambridgeshire, England

  @VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.

• 
  Sarah Colwell #FBPE (@Soberlyrunning) reported 59 minutes ago from Cambridgeshire, England

  @VodafoneUK We are still waiting, after 3 extensive phone calls regarding our bill, for it to be sorted out. Never known such appalling service. Please contact

• 
  Sarah Crick (@SarahCrick_) reported 59 minutes ago from Wilburton, England

  @VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Daniel Pybus (@danielpybus) reported 3 minutes ago

  @VodafoneUK is 10 days reasonable to fix a faulty phone you sold me for £1200 and your app said it’s a faulty battery. Under the Consumer Rights Act 2015, you are entitled to have a faulty phone repaired or replaced within a "reasonable time"

• 
  Mr. Alam (@Zain__Cheema) reported 5 minutes ago

  🚨 @VodafoneUK SCAM ALERT 🚨 I cancelled my contract in March. You CONFIRMED disconnection by 9 April. My number went dead — yet you’ve been taking payments from my account ever since. Now you’re: ❌ Refusing to issue my PAC Code ❌ Demanding payment for a service I CANNOT USE

• 
  MarksMusings (@aroundthehouses) reported 7 minutes ago

  @VodafoneUK absolutely disgusted Set up an account for my mother for broadband Phone and Mobile and you’re charging her double what I was quoted for the service. Is this what you do take advantage of elderly people?

• 
  Jean McGeoch (@tweetyjeanie) reported 9 minutes ago

  @VodafoneUK is the service down in ML12 6XZ area? There’s no Vodafone signal and no 4G

• 
  Barry Cleminson (@bazzaclem) reported 9 minutes ago

  @CityFibre @VodafoneUK - New Internet installed recently and really not happy. Terrible WiFi and internet speeds in the house, cant connect due to signal strength sat in my own front room. Try and get on Vodafone app and it doesn't work. How do I cancel please? #terrible

• 
  Kuldeep Wadhwa (@ammaskuldeep) reported 13 minutes ago

  @VodafoneUK How difficult is it for you to fix my broadband issue? It’s on since October 2025 and you’re charging extra every month. #badCustomerService #disappointed

• 
  Jhon Miro (@JhonMiro4) reported 15 minutes ago

  @VodafoneUK The service provided by Vodafone since February has been fundamentally flawed. I have to change to other services .

• 
  Dave (@davegarryfish) reported 16 minutes ago

  Another week, another 2 hour @AvantiWestCoast train. As always, sod all wi-fi, and @VodafoneUK signal was shocking too. Wtf is going on ?!?! Spent most of the journey trying to connect.

• 
  Kayleigh Newsome (@NewsomeKayleigh) reported 17 minutes ago

  @VodafoneUK I am trying to set up an account with yourselves for a new mobile SIM card but I am being sent in circles, clicking create an account in the app to be sent to the website to download the app? Please help!

• 
  ian b 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MrMidnight1188) reported 19 minutes ago

  Internet down again @VodafoneUK 😡