Vodafone Outage Report in Soham, Cambridgeshire, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Soham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Soham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (21%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Soham, Cambridgeshire, England
The most recent Vodafone outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
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| Cambridge |
Internet | |
| Cambridge |
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| Cambridge |
Internet | |
| Cambridge |
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| Cambridge |
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Community Discussion
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Vodafone Issues Reports Near Soham, England
Latest outage, problems and issue reports in Soham and nearby locations:
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
Why do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working
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Sparky
(@Jonesy_77) reported
from
Newmarket, England
@VodafoneUK your customer service is appalling you have promised me things time and time again and not delivered. #awfulcustomerservice #liars #treatcustomerslikedirt
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Jenny Shelton
(@JennySheltonCam) reported
from
Cambridgeshire, England
@VodafoneGroup @VodafoneUK Thanks, we have cancelled our order now and will be writing to you about our customer service experience.
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Bob Challis
(@judobob) reported
from
Cambridgeshire, England
@VodafoneUK you phone support on 191 is awful. How do I speak to a human?
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Jonathan Whiteland
(@chailey_) reported
from
Cambridgeshire, England
@rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
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claire
(@clairebellarue) reported
from
Red Lodge, England
@VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible
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Jan Payne 🎼⛪♿
(@elymusic1) reported
from
Histon, England
@VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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Phil
(@philipe_phlop) reported
from
Soham, England
@VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting
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Rebecca May
(@gwhogoestogigs) reported
from
Histon, England
@VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service
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Stephen Crocker
(@krokosh) reported
from
Cambridgeshire, England
Currently on a @DemonSupport ADSL contract and have heard nothing about this. @VodafoneUK seem to have cut off my broadband without warning and not told their tech support who say hundreds of users having same problem...
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Sarah Colwell #FBPE
(@Soberlyrunning) reported
from
Cambridgeshire, England
@VodafoneUK We are still waiting, after 3 extensive phone calls regarding our bill, for it to be sorted out. Never known such appalling service. Please contact
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cantab77
(@Cantabulous1) reported
from
Cambridgeshire, England
@VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.
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crazycrazycrazy
(@cookknitwine) reported
from
Cambridgeshire, England
@VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛
(@guffsafc73) reported
@S_Scotty_78 @VodafoneUK It’s bonkers mate. They’re gonna price themselves out the market eventually. If I could leave now I can get good deals for £27-ish a month from O2 or EE. #Vodafone equivalent - £47!! And the lady I was chatting with won’t win any customer service awards either. Disappointing. 🥴
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Nic Gowland
(@NicGowland) reported
@VodafoneUK my wife has been in a queue to cust service for about 4 hours now!! Surely that can’t be right.
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Yasir Qayam
(@Yasir_Qayam) reported
Hi @VodafoneUK, the network is gone to sh!t last couple of days. It shows 4g but I'd be dammed if it any better than dial up. Where can I complain?
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David
(@dbunce74) reported
@VodafoneUK And so the wheel turns again. Ryan , Mukith and Kenny have all had a go at justifying this so by all means have a go. So far I have been fobbed off. I have been a Vodafone customer for years and years and have several connections. Never again !!!
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FPL Comrade (Andy)
(@ComradeFpl) reported
@VodafoneUK I’ve spent hours on hold, on chats etc. trying to get support form you as I can’t make calls or texts. You have no customer service. It literally doesn’t exist. #7daysnoservice #vodafone
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Peter Wallace
(@Hola_Mono) reported
@JimMFelton @DavidDavisMP @VodafoneUK ”Badass”...well I suppose one syllable out of two will work fine - and you can use ”bad” directly or ”***” with some minimal sentence modification.
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Charlie
(@JustMe_Charlie) reported
Sad times. Leaving @VodafoneGroup @VodafoneUK after being a customer for over 10 years. All upgrade deals are rubbish compared to various different networks.
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Liam Coxon
(@LIAMCOXON1) reported
@Sickpillow @VodafoneUK After your experience I won’t be joining vodaphone now. I’ll stick to the good customer service with my current provider @VodafoneUK
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Andrew
(@243Andrew) reported
@DavidDavisMP @VodafoneUK Don’t worry German motor manufacturers will come to your help. You are going to get a better level of service from Vodafone from now on & you won’t have to pay a penny.
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NioTrader
(@NioTrader1996) reported
@VodafoneUK still haven’t received trade in pack after taking out contract on iPhone 12! My complaint ref is 325605, please get back to me asap. Been a month now and still received nothing! Unacceptable