Vodafone Outage Report in Soham, Cambridgeshire, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Soham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Soham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at Vodafone
Vodafone is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Soham, Cambridgeshire, England
The most recent Vodafone outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Wi-fi | |
| Cambridge |
Phone | |
| Ely |
Phone | |
| Cambridge |
Phone | |
| Cambridge |
Phone | |
| Cambridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Soham, England
Latest outage, problems and issue reports in Soham and nearby locations:
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Stephen Crocker
(@krokosh) reported
from
Cambridgeshire, England
Currently on a @DemonSupport ADSL contract and have heard nothing about this. @VodafoneUK seem to have cut off my broadband without warning and not told their tech support who say hundreds of users having same problem...
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Jonathan Whiteland
(@chailey_) reported
from
Cambridgeshire, England
@rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN
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Sarah Colwell #FBPE
(@Soberlyrunning) reported
from
Cambridgeshire, England
@VodafoneUK We are still waiting, after 3 extensive phone calls regarding our bill, for it to be sorted out. Never known such appalling service. Please contact
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crazycrazycrazy
(@cookknitwine) reported
from
Cambridgeshire, England
@VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help
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Jenny Shelton
(@JennySheltonCam) reported
from
Cambridgeshire, England
@VodafoneGroup @VodafoneUK Thanks, we have cancelled our order now and will be writing to you about our customer service experience.
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
Why do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible
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Sparky
(@Jonesy_77) reported
from
Newmarket, England
@VodafoneUK your customer service is appalling you have promised me things time and time again and not delivered. #awfulcustomerservice #liars #treatcustomerslikedirt
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Jan Payne 🎼⛪♿
(@elymusic1) reported
from
Histon, England
@VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..
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Rebecca May
(@gwhogoestogigs) reported
from
Histon, England
@VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service
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cantab77
(@Cantabulous1) reported
from
Cambridgeshire, England
@VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.
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claire
(@clairebellarue) reported
from
Red Lodge, England
@VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!
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Phil
(@philipe_phlop) reported
from
Soham, England
@VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
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Bob Challis
(@judobob) reported
from
Cambridgeshire, England
@VodafoneUK you phone support on 191 is awful. How do I speak to a human?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Huw
(@welshboy79) reported
@VodafoneUK service that is so poor that even TalkTalk would be ashamed. Don't even respond to complaints
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Carole Hawkins
(@hawkins_carole) reported
@GeorgeMonbiot @VodafoneUK Why can't you cancel the method of payment - that's the easiest solution - surely the bank can stop the payments.
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Catherina says: #MaskStaysOn
(@justthevax) reported
@GeorgeMonbiot @VodafoneUK Had the same with 02 Germany. Kept telling me I had to cancel through the phone app, or call them on the phone, but I didn’t have my mum’s PIN. A sympathetic call centre agent eventually cancelled the contract and advised me not to pay the outstanding balance.
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Susan Hughes 🏴🇪🇺
(@SusanGLH) reported
@GeorgeMonbiot @VodafoneUK @tvlicensing was awful when my mother passed away. Pestering and very rude.
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Gallags01🇺🇦
(@StigStag1) reported
@GeorgeMonbiot @VodafoneUK They make so many billions (and pay so little tax) that they have zero interest in Customer Service Tbf They really are the worst of a bad bunch Have you contacted @Ofcom Maybe worth a try Good Luck
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Darren Johnston
(@dj_jonty_uk) reported
@GeorgeMonbiot @VodafoneUK We had the same with TalkTalk from my mum's house after she passed away. They racked up £600 to be owed to them, after we told them she'd passed away. Eventually spoke to someone with a heart and got it cancelled. We'll never use Talk Talk for anything now.
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savvytraveller #FBPE #ProgressiveAlliance
(@wineexpert1968) reported
@VodafoneUK @GeorgeMonbiot What a disgraceful response. Why don’t you just phone him and sort it out for him immediately? You really don’t understand customer service or even common decency.
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Ian James Harris
(@lejog52) reported
@GeorgeMonbiot @VodafoneUK I found them a terrible company to deal with. No customer service whatsoever. I had been with them for 13 plus years but never again.
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Alan Mörris
(@Fokmisterutd) reported
@VodafoneUK I've sent a DM but the online help doesn't understand my issue
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Heather #FundOurNHS 💙
(@heather_c_c) reported
@GeorgeMonbiot @VodafoneUK Have had similar problems following a bereavement with Eon Next referring to debt collection agency. In fact most utility companies have been disappointingly bad. Even when they have a bereavement dept. and initially do the right thing, they later **** it up. So upsetting.