Vodafone Outage Report in Soham, Cambridgeshire, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Soham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Soham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (23%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Soham, Cambridgeshire, England
The most recent Vodafone outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Cambridge |
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| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Newmarket |
Phone |
Community Discussion
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Vodafone Issues Reports Near Soham, England
Latest outage, problems and issue reports in Soham and nearby locations:
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Sparky
(@Jonesy_77) reported
from
Newmarket, England
@VodafoneUK your customer service is appalling you have promised me things time and time again and not delivered. #awfulcustomerservice #liars #treatcustomerslikedirt
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
Why do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working
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Jonathan Whiteland
(@chailey_) reported
from
Cambridgeshire, England
@rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN
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crazycrazycrazy
(@cookknitwine) reported
from
Cambridgeshire, England
@VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible
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claire
(@clairebellarue) reported
from
Red Lodge, England
@VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!
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Rebecca May
(@gwhogoestogigs) reported
from
Histon, England
@VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service
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cantab77
(@Cantabulous1) reported
from
Cambridgeshire, England
@VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..
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Phil
(@philipe_phlop) reported
from
Soham, England
@VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting
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Stephen Crocker
(@krokosh) reported
from
Cambridgeshire, England
Currently on a @DemonSupport ADSL contract and have heard nothing about this. @VodafoneUK seem to have cut off my broadband without warning and not told their tech support who say hundreds of users having same problem...
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Sarah Colwell #FBPE
(@Soberlyrunning) reported
from
Cambridgeshire, England
@VodafoneUK We are still waiting, after 3 extensive phone calls regarding our bill, for it to be sorted out. Never known such appalling service. Please contact
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Jan Payne 🎼⛪♿
(@elymusic1) reported
from
Histon, England
@VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.
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Bob Challis
(@judobob) reported
from
Cambridgeshire, England
@VodafoneUK you phone support on 191 is awful. How do I speak to a human?
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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Jenny Shelton
(@JennySheltonCam) reported
from
Cambridgeshire, England
@VodafoneGroup @VodafoneUK Thanks, we have cancelled our order now and will be writing to you about our customer service experience.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Wah Delhi
(@Delhi_Junta) reported
@VodafoneUK Dear @VodafoneUK I had requested for a new broadband Account Number: 7062715254 Order Number: WEB-0001000014000464 , the install team asking BT 's help for the last mile connectivity. but i do not know what needs to be done. please help i have already waited for 10 days
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Dan Leach
(@getusoutofthis) reported
@markjohnsonhome @VodafoneUK What is the issue with GB news? What hate have they done?
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Wah Delhi
(@Delhi_Junta) reported
Dear @VodafoneUK I had requested for a new broadband Account Number: 7062715254 Order Number: WEB-0001000014000464 , the install team asking BT 's help for the last mile connectivity. but i do not know what needs to be done. please help i have already waited for 10 days
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Black Dog
(@Superdazzio) reported
@VodafoneUK it seems weird that Uswitch have cheaper and better deals then what you can offer. But they use your site and network how strange. Not paying 1gig of data for £8 please look at this.
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Kieran
(@koconnor1977) reported
Once again thoroughly unimpressed with customer service from @VodafoneUK. Utter shambles. Constantly given the run around.
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Gary Jerry
(@thegaryjerry) reported
Its massively disappointing that @VodafoneUK didn't even bother to tell their customers that they'd cancelled their Wi-Fi service on @TfL London Underground - a real benefit of having an account just taken away with no warning.... Contract soon up- time to look elsewhere.
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stuart k
(@stuartk85041495) reported
@VodafoneUK Tried to DM. No help at all! The problem is I no longer have the phone number linked to the account and so when you send a message for the security code I will never receive it and therefore I can never login!
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Leon Williams
(@LeonWill84) reported
@VodafoneUK what’s going on with your network? Calls won’t ring out and then random phone numbers ringing me to say I have had a missed call from you??????
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Richard Hilsley
(@RichardHilsley) reported
@VodafoneUK They never issued one in first place and now saying can’t deal with me !!!! Amazing service
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Michael Hoy
(@mikeh_gg) reported
@VodafoneUK @neilio_uk @VodafoneUK can you please direct me to where I can claim £15 back from my bill (the price of the WiFi pass) or alternatively can you please direct me to how I can cancel my contract. I assume since you have broken your contract there will be no fee for me exiting.