Vodafone Outage Report in Soham, Cambridgeshire, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Soham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Soham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Phone (17%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Soham, Cambridgeshire, England
The most recent Vodafone outage reports came from the following cities: Cambridge.
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Community Discussion
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Vodafone Issues Reports Near Soham, England
Latest outage, problems and issue reports in Soham and nearby locations:
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cantab77 (@Cantabulous1) reported from Fulbourn, England
@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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Sarah Crick (@SarahCrick_) reported from Wilburton, England
@VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible
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Jenny Shelton (@JennySheltonCam) reported from Cambridgeshire, England
@VodafoneGroup @VodafoneUK Thanks, we have cancelled our order now and will be writing to you about our customer service experience.
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cantab77 (@Cantabulous1) reported from Fulbourn, England
@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
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Sarah Crick (@SarahCrick_) reported from Wilburton, England
@VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..
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Anita North (@NittyNorth) reported from Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Rebecca May (@gwhogoestogigs) reported from Histon, England
@VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service
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Phil (@philipe_phlop) reported from Soham, England
@VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting
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Jan Payne 🎼⛪♿ (@elymusic1) reported from Histon, England
@VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.
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Sparky (@Jonesy_77) reported from Newmarket, England
@VodafoneUK your customer service is appalling you have promised me things time and time again and not delivered. #awfulcustomerservice #liars #treatcustomerslikedirt
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claire (@clairebellarue) reported from Red Lodge, England
@VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!
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Sarah Crick (@SarahCrick_) reported from Wilburton, England
@VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN
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Sarah Colwell #FBPE (@Soberlyrunning) reported from Cambridgeshire, England
@VodafoneUK We are still waiting, after 3 extensive phone calls regarding our bill, for it to be sorted out. Never known such appalling service. Please contact
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Bob Challis (@judobob) reported from Cambridgeshire, England
@VodafoneUK you phone support on 191 is awful. How do I speak to a human?
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Stephen Crocker (@krokosh) reported from Cambridgeshire, England
Currently on a @DemonSupport ADSL contract and have heard nothing about this. @VodafoneUK seem to have cut off my broadband without warning and not told their tech support who say hundreds of users having same problem...
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cantab77 (@Cantabulous1) reported from Cambridgeshire, England
@VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.
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crazycrazycrazy (@cookknitwine) reported from Cambridgeshire, England
@VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help
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Sarah Crick (@SarahCrick_) reported from Wilburton, England
Why do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working
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Jonathan Whiteland (@chailey_) reported from Cambridgeshire, England
@rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ravishankar (@ravishanks) reported
@VodafoneUK I tried they are not responding properly saying live with problem.
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Vodafone Group (@VodafoneGroup) reported
ICYMI: We've switched on the UK’s first live ‘self-powering’ mobile phone mast! This @VodafoneUK technology will... 🌿 Help us to reduce carbon emissions 🌲 Support our target of reaching net zero UK operations by 2027 🏡 Bring connectivity to remote & rural areas
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Emma Elllis (@emabob79) reported
@thatgirlAmyRay @VodafoneUK Was a customer for 26 years.. not once did I ever get anything! Nice to see it does exist though
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Lauren Giggins (@giggyloz) reported
@VodafoneUK morning. How do I go about getting compensation for absolutely shocking phone service along my route home? All of a sudden I have no calling signal for over 30 miles of motorway. I suspect it is because you have turned off your 3G masts!
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irmina jackuviene (@IrmaJacke) reported
@VodafoneUK is there anyone to explain me what has been happening today with the network? Since early morning I have not been able to make phone calls, send messages or use data. What is going on? Thank you
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TheBritishGuy (@thebritishguy26) reported
@ThreeUKSupport Its happening in both of my devices. It happened with EE aswell so I left them and moved to three and it's still happening. The only company this hasn't happened with is @VodafoneUK so I might move back to them but is there a way I can cancel without paying fee
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Randas (@MirandaNighting) reported
@VodafoneUK broadband issues. You don’t call when you say you will. You close your office at 8pm. I want to cancel and go back to BT.
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Darren Rapier (@rapiersword) reported
If you’re with @VodafoneUK & wondering why you can no longer get a wifi signal on the tube, even though you’re offered every other network, it’s because they have stopped offering this service. #thanks #veryusefulupdatenot
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Aisha A (@aish4a4) reported
@VodafoneUK I have been trying to get in touch with someone for 3 days with no luck! 22nd in a queue that never seems to go down for an online agent and on hold on the phone for 90 minutes with no luck! All I wanted to do was upgrade, you’re losing a customer.
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Nigel Fletcher (@composerinNE) reported
@VodafoneUK Hi no I have an openreach engineer here now he has checked the line but it is, something at your end. How do I get to speak to someone who can deal with the problem???!!!