Vodafone Outage Report in Newmarket, Suffolk, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Newmarket, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at Vodafone
Vodafone is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (55%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
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Phil
(@philipe_phlop) reported
from
Soham, England
@VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN
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claire
(@clairebellarue) reported
from
Red Lodge, England
@VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!
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Sparky
(@Jonesy_77) reported
from
Newmarket, England
@VodafoneUK your customer service is appalling you have promised me things time and time again and not delivered. #awfulcustomerservice #liars #treatcustomerslikedirt
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
Why do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Rhoo
(@RhooChauhan) reported
@VodafoneUK Completing my contract shortly. SIM only upgrades you are offering are more expensive than setting up a new account. So requested my PAC after 7 years of being with the network. You sent me a message to call on 0808 005 7382 to see if anything could be done.(1/3)
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Shaun N
(@shaundjneal) reported
Hello @ViCustomerCare @VodafoneUK I have never complained about the signal since I’ve been with you for around 20 years. What’s happening? It’s really poor over the last week or so
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Brendan Mccarron
(@mccbre) reported
@VodafoneUK my wife has just spent 1.5hrs on phone to your call centre. Finally offered a new contract(we are existing customers) and then got told “there’s no engineers just call back tomorrow “ wtf? We don’t need an engineer we are connected. You are the worst
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Yasin Arslan
(@ysn_arl) reported
@VodafoneUK We constantly lose signal in London Tapper Walk, Lewis Cubitt Walk and Pancras Square (all in Camden).
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JD
(@JanakD) reported
I tried to transfer my e-sim to my new phone yesterday and the process has failed leaving me paying for a new contract and also with no phone service. QR code generated doesn’t work, pop up message asks to contact @VodafoneUK Thus far your support has just said “wait”. HELP!
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Ben Watson
(@benwatson441) reported
@VodafoneUK trying to use the trade in tool but getting stuck on the page where it requires a photo of my screen, despite having allowed the app access to my camera. Have re tried multiple times and still not working. Pls help
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♒️grant
(@grantkinnear100) reported
@VodafoneUK why is my internet so slow recently ? Paying for giga fast speeds but getting like 20 mbps and everything’s buffering ?
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Pat
(@plkay75) reported
from
Dundee, Scotland
@VodafoneUK Buy now - joke. Been with Vodafone for 5+ years and had a phone and tablet with you. NEVER ONCE missed a payment and for ever getting asked to take out more lines, wanted to upgrade but get knocked back. Customer service is a joke.
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Rhoo
(@RhooChauhan) reported
@VodafoneUK just wanted to provide feedback that maybe it’s time for to improve your customer service and not #forcesell overpriced services to existing customers like me.
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✨Nádia.Sofia✨
(@Nadz2You) reported
@VodafoneUK network has been terrible. What are we paying for if the internet doesn’t work!?! I’m livid.