Vodafone Outage Report in Newmarket, Suffolk, England
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Problems in the last 24 hours in Newmarket, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newmarket, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Community Discussion
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Vodafone Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
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Sarah Crick (@SarahCrick_) reported from Wilburton, England@VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN
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cantab77 (@Cantabulous1) reported from Fulbourn, England@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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Phil (@philipe_phlop) reported from Soham, England@VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting
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threestain (@threestain) reported from Great Shelford, England@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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Anita North (@NittyNorth) reported from Cottenham, England@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Sarah Crick (@SarahCrick_) reported from Wilburton, EnglandWhy do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working
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cantab77 (@Cantabulous1) reported from Fulbourn, England@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
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Sparky (@Jonesy_77) reported from Newmarket, England@VodafoneUK your customer service is appalling you have promised me things time and time again and not delivered. #awfulcustomerservice #liars #treatcustomerslikedirt
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claire (@clairebellarue) reported from Red Lodge, England@VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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OurFutureOurDestinyOurUK (@GlobalBritain21) reported@MikeRacksSweaty @VodafoneUK It's what they do worst operator in the United Kingdom all talk no action check out trustpilot and resolver same old excuse oh it's not what we want to hear then you go through the same questions and same checks end up back at square one Useless operator under deliver end of
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steph m (@x_chimble_x) reported@VodafoneUK in the middle of teaching year 10 online and the wifi cuts out again. Absolutely brilliant this is. Worst broadband I’ve ever had. 5 minutes before I was able to rejoin my class
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Oli Jacobs (@OliJacobsAuthor) reportedPhone signal is wretched at the moment @VodafoneUK , what gives?
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penni carr 💙 (@penni_carr) reported@VodafoneUK promised to issue a cheque and post it to my address. They did not. Yesterday I received an email from Suraj Malwade saying they can credit the amount they owe and promised me to my Vodafone account. That's right, the account that is no longer active...
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george (@thedogger31) reported@virginmedia Nope to be honest I’ve now purchased and I’m streaming from a @vodafoneUK SIM card so dunno if I even want virgin anymore as a customer of over 20 years I expected a lot better service then the attitude of oh well
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Casper Gorniok (@caspergorniok) reported@ask_VodafoneUK @VodafoneUK You are a ******* disgrace. Trying urgently to contact you (I am a loyal customer for 8 years) and EVERYTHING is linked to a webchat.............WHY CAN I NOT SPEAK TO A HUMAN?????? SHAME ON YOU.
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RackAttack (@MikeRacksSweaty) reported@VodafoneUK @VodafoneGroup This is already being poorly addressed (or not) by your "Executive" team having gone your Corporate Switchboard in Newbury I'm not happy either, about the ongoing faults and ongoing poor support. I'm just naming shaming now while I wait... @Ofcom next....
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penni carr 💙 (@penni_carr) reported@VodafoneUK Jay, I would like @VodafoneUK to clear up the mess and disruption @VodafoneUK caused. Do you understand my frustrations? Your colleagues on the phones and live chat have failed to help so far, are you able to do better?
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OurFutureOurDestinyOurUK (@GlobalBritain21) reported@caspergorniok @ask_VodafoneUK @VodafoneUK You're wasting your time mate you're either speak to some idiot in India who can't understand what you're on about out or you're speak to a different person every time you go through the same test the same questions and get no answers three months I've dealt with these idiots
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Ginnie Edwards 💙 👏🏼 (@ginnie_edwards) reported@VodafoneUK I sent a DM yesterday and no-one has bothered to respond. Very poor service, been a customer for years ams am now very upset.