Vodafone Outage Report in Newmarket, Suffolk, England
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Problems in the last 24 hours in Newmarket, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newmarket, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (54%)
- Phone (20%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Community Discussion
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Vodafone Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
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Sarah Crick (@SarahCrick_) reported from Wilburton, EnglandWhy do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working
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claire (@clairebellarue) reported from Red Lodge, England@VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!
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Sparky (@Jonesy_77) reported from Newmarket, England@VodafoneUK your customer service is appalling you have promised me things time and time again and not delivered. #awfulcustomerservice #liars #treatcustomerslikedirt
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cantab77 (@Cantabulous1) reported from Fulbourn, England@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
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Anita North (@NittyNorth) reported from Cottenham, England@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Sarah Crick (@SarahCrick_) reported from Wilburton, England@VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible
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Sarah Crick (@SarahCrick_) reported from Wilburton, England@VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN
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Phil (@philipe_phlop) reported from Soham, England@VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting
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cantab77 (@Cantabulous1) reported from Fulbourn, England@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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Sarah Crick (@SarahCrick_) reported from Wilburton, England@VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..
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threestain (@threestain) reported from Great Shelford, England@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Tom M (@twmorley) reported@VodafoneUK hi. I replied to the initial DM sent to me but not heard anything since so am not sure if my replies worked. Can someone help?
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Matty Lewin (@MattyLewin) reported@VodafoneUK people can't hear my voice on calls, what's going on with my service/phone?
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Chris Hammond (@bo55vxr) reported@VodafoneUK - Trying to sort out a phone upgrade but keep getting "We’re currently experiencing issues with our Digital services" - Is this a planned thing or should I just give up
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Jim Holmes (@leftleaningjoe) reportedWhat utter crap @VodafoneUK broadband is: the false promise - backs up to mobile - got a fault call us “I’m sorry the team aren’t here at the moment”. Costumer satisfaction falling. Can BT or Sky do better?
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Dominic Ponsford (@DomPonsford) reportedDoes anyone have any experience of having a perfectly good home broadband connection switched off in the process of upgrading an existing account with @VodafoneUK ? In customer service hell waiting six weeks for @OpenreachHelp to reconnect me. Is there any escape?
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katie (@KatieRyRy_) reported@VodafoneUK hey guys I need help with my ONT / Activation.....
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June Smyth (@JuneSmyth8) reported@VodafoneUK @VodafoneUK looking at other tweets it doesn’t look as if we are alone - please just tell me when i can get broadband back especially as i’m an existing customer?????
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Tash (@Tashinator12) reported@VodafoneUK I think part of my order might of been cancelled could someone check for me ? I asked to cancel a contract but half of it arrived today and ive decided to go ahead with the whole contract is there a way to check ?
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Carter (@d3llcarter) reported@VodafoneUK how hard have you made it to speak to a customer service advisor!! I will be seeking a new broadband provider as you clearly don’t need customers!! If I wasn’t in contract I’d be leaving you as my mobile provider also!
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Rui (@OITOO) reported@jasonball @VodafoneUK I would say network in the UK is bad everywhere independently the provider.