Vodafone Outage Report in Newmarket, Suffolk, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Newmarket, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Vodafone
Vodafone is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (55%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN
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claire
(@clairebellarue) reported
from
Red Lodge, England
@VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
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Sparky
(@Jonesy_77) reported
from
Newmarket, England
@VodafoneUK your customer service is appalling you have promised me things time and time again and not delivered. #awfulcustomerservice #liars #treatcustomerslikedirt
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
Why do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working
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Phil
(@philipe_phlop) reported
from
Soham, England
@VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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r.buchli
(@rubu481) reported
@GeorgeMonbiot @VodafoneUK Same frustration with #VodafonItaly @VodafoneIT Took me 3 months of letters, e-mails and phone calls to finally have the contract cancelled after I left Italy. Employees on the phone were very nice. Letters and mails were never answered.
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Jon Mac
(@JonMacSpoon) reported
@GeorgeMonbiot @VodafoneUK I had a similar problem with @vodaphoneuk back in the last century. I had a pager contract with them for Mountain Rescue. They buggered up in some way and we pulled our individual contracts. A few sharp letters later from yours truly sent them packing.
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Alex Blok
(@AlexBlokPi2539) reported
@GeorgeMonbiot @VodafoneUK George, had exactly the same issue after our mum passed away. Vodafone forgot to disconnect her Apple Watch sim despite my voice recordings of me closing the account over the phone. To this very day a debt agency is hounding me for the £45 or so they falsely claim I owe.
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beachfollies
(@Aiyana831) reported
@VodafoneUK @GeorgeMonbiot This should have been written by the CEO … fish rot from the head down
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Beniamino #FBPE 🐟 #ResistOrganise
(@beniamino_uk) reported
@GeorgeMonbiot @VodafoneUK I'm not going anywhere near them, if this is how they treat their customers. Thanks for the warning!
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Andy Dixon
(@Andy_C_Dixon) reported
@mcfcman66 @VodafoneUK True, but standard procedural practice should capture this sort of interaction. It is damning that it did not I recall from my own experience a year or two ago how poor Vodafone customer service can be, a situation only remedied when you personally intervened
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Adam
(@adskidids) reported
@GeorgeMonbiot @VodafoneUK Even the company that has erroneously taken over my line, who I had no contract with and was not a customer of, eventually (after hours more arguing) offered me double that amount! Do not join @VodafoneUK. They're the only company I feel strongly enough about to type all this.
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Snail Sammy
(@snailsammy) reported
@zackly_tho @VodafoneUK Mine is down too. To be fair this is the first time. Did they say it's a national thing? Hope yours is working soon.
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SuziQ
(@susi_queue) reported
@nick45763604 @GeorgeMonbiot @VodafoneUK 🤔 So much to unpack here! Aside from intrusion on privacy & putting you through this while grieving your loss which is bad enough. But are their contracts so difficult to get out of they expect people would lie about dying just to get out of them?!
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Adam
(@adskidids) reported
@GeorgeMonbiot @VodafoneUK ..willing to help me. Vodafone took my money but as soon as I experienced difficulty they fobbed me off. It turns out Vodafone did have warning my line was due to be taken over and failed to warn me. Best bit? After hours on the phone, arguing, they offered me £50 compensation...