Vodafone Outage Report in Newmarket, Suffolk, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Newmarket, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Newmarket, Suffolk, England
The most recent Vodafone outage reports came from the following cities: Cambridge.
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Community Discussion
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Vodafone Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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claire
(@clairebellarue) reported
from
Red Lodge, England
@VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!
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Sparky
(@Jonesy_77) reported
from
Newmarket, England
@VodafoneUK your customer service is appalling you have promised me things time and time again and not delivered. #awfulcustomerservice #liars #treatcustomerslikedirt
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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Phil
(@philipe_phlop) reported
from
Soham, England
@VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
Why do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Tristan
(@Trizcakes) reported
@VodafoneUK I pay for 900mbps and I'm only getting half of that, I've sent off 3 lots of screenshots (morning, afternoon, evening) to tech 2 about 4 times now on 2 different devices and now they want a 3rd but I don't have a 3rd device. Also doesn't help that my ticket keeps getting closed
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Hiten
(@jutler123) reported
@VodafoneUK I got an S21 Ultra, and just joined Vodafone about a week ago. App set up. Getting Error Code 6201 when trying Tobi or VeryMe. Can you help?
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Alasdair Macrae
(@alasdair009) reported
@VodafoneUK Hi Al, that is kind of you to offer but I really don’t need to run another round of checks that involve restarting the router. We’re still waiting for a call from tier 2 support at which point I truly will go spare if I hear anything other than we are sending out an engineer ASAP
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that guy
(@SuperVillanJ) reported
@VodafoneUK @jenvictoriaM Wrong. You are lying to your customer or providing sub par kit.
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ღ Haydie Hoang ღ
(@Hadexox) reported
@VodafoneUK please fix your network service 😩 its making me sad with on and off data every 5mins 😩
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Rachael Smart
(@SmartRachael) reported
@VodafoneUK You've been 'reconnecting' my mobile number for 3 weeks plus now [due to a glitch your end] & I know you've breached your customer response times. We need to talk about compensation. @MoneyTelegraph
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Cat Frost
(@CatFrost8) reported
@VodafoneUK #2. Note we rely on the wi fi for work so can’t just wait and see if it gets knocked Down or not. It is likely that the new house being built will be in the way of the cable as the new house is bigger and our cable extends across their property.
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Owen smith
(@odgsmith) reported
@VodafoneUK so far I have found your online help and your call centre help a compleat nightmare, it has now been a week and I am no closer to sorting the router problem out, what else am I meant to do ?
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Romolo Lanzi
(@LanziRom) reported
@VodafoneUK it’s been a week or so that the network coverage has gone down in the Sw9 area, any reasons? Thanks !
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Messinaki
(@messiniakos) reported
@VodafoneUK i ordered an apple watch online, but it never came, and your customer service is beyond terrible. Is there a way i can sort this out?