Vodafone Outage Report in Newmarket, Suffolk, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Newmarket, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN
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Sparky
(@Jonesy_77) reported
from
Newmarket, England
@VodafoneUK your customer service is appalling you have promised me things time and time again and not delivered. #awfulcustomerservice #liars #treatcustomerslikedirt
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Phil
(@philipe_phlop) reported
from
Soham, England
@VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting
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claire
(@clairebellarue) reported
from
Red Lodge, England
@VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
Why do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Samantha
(@Sam_Maria1312) reported
@VodafoneUK Hi, whenever somebody tries to call me it goes straight to voicemail. I can make outgoing calls no problem but people can't call me. I need this fixed ASAP
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Beldom
(@beldom15) reported
@VodafoneUK Number still nor working. Its very frustrating chat support. I'm on a chat and have already been passed thru 3 teams. 1 asked me a question, didn't even give me time to reply and said he can't help and passed me to someone else
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Andrew Tully
(@ajtully71) reported
@CityFibre No @VodafoneUK internet since 10am yesterday, fault apparently lies with you, what sort of service level do you provide, this is NOT acceptable.
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Ben Waugh
(@benwaughuk) reported
@VodafoneUK Our fibre Internet connection seems rather flaky since yesterday evening. Most sites load OK after a short delay, but others not at all. Any problems with your network in TN4 0RY?
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Paul Arden
(@pndarden) reported
@AndyLycett Mate did mine this morning .... was the same the transition to @VodafoneUK was incredibly smooth. Very impressed so far... a shame @Plusnet killed the speed for the last few days. Bit poor!
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Sahil Khan
(@SahilKh24827086) reported
@VodafoneUK now last many days vodafone data network is very bad experience
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Mark Ellis
(@mark62ellis) reported
@Ofcom @VodafoneUK @vodafone What's the point of agreeing a Shared Rural network if the mast none of the operators have a mast in the area, and all the nearest ones are overcrowded. How hard it is to get masts installed to increase the #NotSpots? Sounds like you've just rolled over to the networks
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Robin McKelvie
(@robinmckelvie) reported
Not had @VodafoneUK business broadband since Friday night. No one on phone, online chat, or Twitter helping & promised call backs never materialise. Terrible level of service @VodafoneBiz. And don’t hide behind Covid, we all have to deal with that. #Vodafonedown
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Sarah Walker-Thomas.
(@swalki) reported
@VodafoneUK I’m trying to get help regarding my grandfathers phone balance as he’s in hospital, how can I do this?
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IStartedSomething
(@nowimnottoosure) reported
@EE However, your deals and service are nowhere close to being as good as @VodafoneUK