Vodafone Outage Report in Newmarket, Suffolk, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Newmarket, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (18%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Newmarket, Suffolk, England
The most recent Vodafone outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
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Vodafone Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
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Sparky
(@Jonesy_77) reported
from
Newmarket, England
@VodafoneUK your customer service is appalling you have promised me things time and time again and not delivered. #awfulcustomerservice #liars #treatcustomerslikedirt
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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claire
(@clairebellarue) reported
from
Red Lodge, England
@VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Scott
(@JackSco00237576) reported
@VodafoneUK thanks for the non existent help. Having spent a further 2 hours (10 hours in total in the vortex) on the phone with your offshore team again to find out at a third attempt you still haven't sorted broadband...disgusting and ridiculous #dreadfulservice #sanityloss
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Mina Welsh
(@Midasworks15) reported
@VodafoneUK I do not have an account number for the contract I am submitting a complaint about and, with all due respect as previously mentioned, I have already engaged in 18 hours of DM about this. I will await a response through your formal code of complaint procedure.
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rALPHA
(@UKDeadUnion) reported
@VodafoneUK Well @VodafoneUK I was contacted by one of your Facebook advisors at 00:27am to tell me since I had declined £20 for their month long contact with many phone calls to be told I had to escalate my issue I thought that’s what I did.. what business contacts someone at that time ?
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Kayleigh McCann
(@KayleighQuick) reported
@VodafoneUK Very fed up with your customer service. You deliver the router to the wrong address, then you lie about getting it redelivered to us last Thursday to arrive today so now I won't have had any Internet access for nearly 2 weeks. A problem when you work from home!
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Rob Douglas-Reeves
(@RobReevo) reported
@VodafoneUK what’s your phone number for customer complaints
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hazel
(@hazellesley) reported
Wish I never switched to @VodafoneUK worst mistake ever
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Rahul
(@Rahul54267407) reported
@VodafoneUK @VodafoneIT I cannot send the msg . I have try 28 jan 2021 but msg cannot send my main balance is 2.60 . I have already call customer but my problem is not solved
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AnyKey Fitness
(@AnyKeyFitness) reported
@chelt_onian @Ofcom @VodafoneUK Vodafone keep that email address a "secret". Because they can use their support desk to bounce people around and plead ignorance. But they know legally once you email them on their "special line" they can plead ignorance any longer.
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Rich 💙
(@Richard7Hill) reported
@NMD_BAGGIEBOY @VodafoneUK Mate its a ******* joke, ive got 2 bars thats normal but still a joke, i had 4 bars this morning not for long so they can do it, its just ****!
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John Spear
(@js66) reported
@VodafoneUK your my Vodafone website is currently not working, saying it’s very busy at the moment, and the My Vodafone iPhone app says we’ll be back soon. Bizarre and conflicting messages when i try to access my broadband account!