Vodafone Outage Report in Ely, Cambridgeshire, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Ely, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (18%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (3%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Sarah Colwell #FBPE (@Soberlyrunning) reported from Cambridgeshire, England
@VodafoneUK We are still waiting, after 3 extensive phone calls regarding our bill, for it to be sorted out. Never known such appalling service. Please contact
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Jenny Shelton (@JennySheltonCam) reported from Cambridgeshire, England
@VodafoneGroup @VodafoneUK Thanks, we have cancelled our order now and will be writing to you about our customer service experience.
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Sarah Crick (@SarahCrick_) reported from Wilburton, England
@VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible
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Sarah Crick (@SarahCrick_) reported from Wilburton, England
@VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..
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Sarah Crick (@SarahCrick_) reported from Wilburton, England
@VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN
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Sarah Crick (@SarahCrick_) reported from Wilburton, England
Why do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working
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crazycrazycrazy (@cookknitwine) reported from Cambridgeshire, England
@VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help
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Phil (@philipe_phlop) reported from Soham, England
@VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting
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Bob Challis (@judobob) reported from Cambridgeshire, England
@VodafoneUK you phone support on 191 is awful. How do I speak to a human?
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Jonathan Whiteland (@chailey_) reported from Cambridgeshire, England
@rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.
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cantab77 (@Cantabulous1) reported from Cambridgeshire, England
@VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.
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Jan Payne 🎼⛪♿ (@elymusic1) reported from Histon, England
@VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.
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Anita North (@NittyNorth) reported from Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Rebecca May (@gwhogoestogigs) reported from Histon, England
@VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service
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claire (@clairebellarue) reported from Red Lodge, England
@VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!
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Sparky (@Jonesy_77) reported from Newmarket, England
@VodafoneUK your customer service is appalling you have promised me things time and time again and not delivered. #awfulcustomerservice #liars #treatcustomerslikedirt
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Stephen Crocker (@krokosh) reported from Cambridgeshire, England
Currently on a @DemonSupport ADSL contract and have heard nothing about this. @VodafoneUK seem to have cut off my broadband without warning and not told their tech support who say hundreds of users having same problem...
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Rock Dodd (@rock_dodd) reported
@ThreeUK, though ****, was nothing like as **** as @VodafoneUK . Today, I learn, they have merged. ****! Now I must leave the country if I want a decent mobile phone service provider
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Mark Bailey (@_Mark_Bailey_) reported
@VodafoneThreeUK Happy with @ThreeUK for more than 6 years. Sadly had to cancel my broadband contract today due to some shady upgrading my contract without permission. Disappointed but I hope this isn't a sign to come with @VodafoneUK on the scenes... 😞
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celtic jaime 🍀 (@celtic_jaime) reported
@ThreeUK have now merged with @VodafoneUK who are terrible for reception
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Chrissy K (@PresenterChris) reported
@O2 have spoken to 5 people about a credit that was due to be applied to my account. Assured that it had been done end shock horror it hasn’t. Ridiculous service @EE @VodafoneUK any good deals on?
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Luna Hartlebury (@LunaHartlebury) reported
@ThreeUKSupport you can directly tell your CEO this your company customer service is awful (not the people who deal with twitter). When my contract with @VodafoneUK ends I'll be leaving because I don't want anything to do with three
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Brett (@BrettOfTheSouth) reported
You can tell @ThreeUK and @VodafoneUK merged. Signal is pants on both parts today.
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Martin Kelly (@Kelly316M) reported
@VodafoneUK @VodafoneUK U HAVE MADE ME ILL WITH THIS & CAUSED ME MUCH DISTRESS - I LOST MY PHONE SERVICE & INTERNET WITH @bt_uk & I AM DESPARETLY TRYING TO GET SERVICES BACK - I HAVE HAD MY PHONE NO. RESTORED,HAVE TO WAIT UNTIL NEXT WEEK FOR INTERNET-VODAFONE INCOMPETANT KILBURN SHOP STAFF
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Martin Kelly (@Kelly316M) reported
@VodafoneUK @VodafoneUK U HAVE MADE ME ILL WITH THIS & CAUSED ME MUCH DISTRESS - I LOST MY PHONE SERVICE & INTERNET WITH @bt_uk & I AM DESPARETLY TRYING TO GET SERVICES BACK - I HAVE HAD MY PHONE NO. RESTORED,HAVE TO WAIT UNTIL NEXT WEEK FOR INTERNET-VODAFONE INCOMPETANT KILBURN SHOP STAFF
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Èd Èdd n Èddy (@alijaxz) reported
@HNICEOO @VodafoneUK @ThreeUK Will it improve service 🙈
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B Chandler (@BChandler991) reported
There is nothing exciting about @VodafoneUK and @ThreeUK joining. Thank God my contact is up bye bye @VodafoneUK good luck joining those who don't care about the little people Quote "we only fix infrastructure if enough people complain" That what 3 said when I had them.