Vodafone Outage Report in Ely, Cambridgeshire, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Ely, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (52%)
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Phone (28%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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crazycrazycrazy
(@cookknitwine) reported
from
Cambridgeshire, England
@VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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claire
(@clairebellarue) reported
from
Red Lodge, England
@VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
Why do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..
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Stephen Crocker
(@krokosh) reported
from
Cambridgeshire, England
Currently on a @DemonSupport ADSL contract and have heard nothing about this. @VodafoneUK seem to have cut off my broadband without warning and not told their tech support who say hundreds of users having same problem...
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Jan Payne 🎼⛪♿
(@elymusic1) reported
from
Histon, England
@VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.
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Bob Challis
(@judobob) reported
from
Cambridgeshire, England
@VodafoneUK you phone support on 191 is awful. How do I speak to a human?
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN
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Phil
(@philipe_phlop) reported
from
Soham, England
@VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting
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Jenny Shelton
(@JennySheltonCam) reported
from
Cambridgeshire, England
@VodafoneGroup @VodafoneUK Thanks, we have cancelled our order now and will be writing to you about our customer service experience.
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Sparky
(@Jonesy_77) reported
from
Newmarket, England
@VodafoneUK your customer service is appalling you have promised me things time and time again and not delivered. #awfulcustomerservice #liars #treatcustomerslikedirt
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cantab77
(@Cantabulous1) reported
from
Cambridgeshire, England
@VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.
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Rebecca May
(@gwhogoestogigs) reported
from
Histon, England
@VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible
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Jonathan Whiteland
(@chailey_) reported
from
Cambridgeshire, England
@rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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solomon omonokhua
(@solexb6655) reported
@VodafoneUK This is Jackson from USA am an brute force monster automobile engineering I sell all kind of part and new brute force car If you need my service you can messages me WhatsApp +1 (203) 379-9717
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Catherine Hogan
(@CatherineHogan0) reported
@VodafoneUK You cancelled my contract last month and charging me for the cancellation fee? No chance will I be paying this outstanding balance of £140 considering I have been without data or minutes for over a week. Every customer adviser I manage to speak tells me differently.
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Jo Wilkinson
(@wilko_joey) reported
@VodafoneUK Still waiting for a reply to my email to Lisa Allsop Vodafone Specialist Resolutions Team sent 24th April!? This problem has been going on since a bereavement reported early March. How much longer???
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Crisis-command
(@CrisisManUK) reported
@VodafoneUK when your customers have issues and are still awaiting contract sim activation after 4 days, you ask for a dm then stop replying.... It takes real effort to treat a customer with such disdain... easier to push a customer to leave you than try to fix issue thats sad.
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Dark Horse'54
(@iamkbzala) reported
@VodaIdea_NEWS @VodafoneUK your customer representative put my call on hold and did not respond...
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💜 Jen 💜
(@jenvictoriaM) reported
@VodafoneUK Well I think I may just cancel as set up has never been straight forward since switching to vodafone
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Fu*k You Pay Me
(@Black_King_Rass) reported
@Adeleshosho @VodafoneUK Yep same **** happen when I got mine..no headphones no Charger nothing just phone
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Lee May
(@Leecmay1971May) reported
@VodafoneUK phoned today to upgrade two phones, been a loyal customer for over 10 years, first call £45.90 for upgrade, second call it went to £47.90 with £29 upfront cost, then I phoned complaints, he told me very sorry and he will come back with very best price , £61.29.☹
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Catherine Hogan
(@CatherineHogan0) reported
@VodafoneUK Currenlty waiting the mystery manager to call me, never actually met him yet 🙄. Wasn’t able to connect as a phone company cannot connect my call due to technical difficulties...
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chrisgrx
(@chrisgrx) reported
@VodafoneUK My Vodafone broadband cuts out about 5 times a day. This is much needed but a disgrace this is not offered to existing customers for free with connection issues just their way to make extra money off the back off an already poor service.