Vodafone Outage Report in Cottenham, Cambridgeshire, England
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E-mailProblems in the last 24 hours in Cottenham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cottenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (18%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cottenham, Cambridgeshire, England
The most recent Vodafone outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Phone | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
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| Cambridge |
Internet | |
| Cambridge |
Internet |
Community Discussion
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Vodafone Issues Reports Near Cottenham, England
Latest outage, problems and issue reports in Cottenham and nearby locations:
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Jan Payne 🎼⛪♿
(@elymusic1) reported
from
Histon, England
@VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.
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Stephen Crocker
(@krokosh) reported
from
Cambridgeshire, England
Currently on a @DemonSupport ADSL contract and have heard nothing about this. @VodafoneUK seem to have cut off my broadband without warning and not told their tech support who say hundreds of users having same problem...
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..
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Jonathan Whiteland
(@chailey_) reported
from
Cambridgeshire, England
@rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
Why do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Sparky
(@Jonesy_77) reported
from
Newmarket, England
@VodafoneUK your customer service is appalling you have promised me things time and time again and not delivered. #awfulcustomerservice #liars #treatcustomerslikedirt
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Phil
(@philipe_phlop) reported
from
Soham, England
@VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN
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Scaleout-Sausage
(@Buzzmarcroft) reported
from
Yelling, England
@VodafoneUK in these difficult times it has been wonderful to see so many companies help by freezing stopping and deferring charges. BUT NOT VODAFONE oh no they just text me telling me they are increasing my bill in line with inflation. Shame on you cashing in.
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork
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cantab77
(@Cantabulous1) reported
from
Cambridgeshire, England
@VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.
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Rebecca May
(@gwhogoestogigs) reported
from
Histon, England
@VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service
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crazycrazycrazy
(@cookknitwine) reported
from
Cambridgeshire, England
@VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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Bob Challis
(@judobob) reported
from
Cambridgeshire, England
@VodafoneUK you phone support on 191 is awful. How do I speak to a human?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Steve
(@plackatini) reported
@VodafoneUK So my broadband has been down for 22hrs and 11 mins but according to your webchat facility I have to wait 72 hrs for an update from you. Why is that?
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Paul Tucker
(@blueether1) reported
@VodafoneUK 1/2: Spent 10 days chasing Cust Serv reps for reply. Told V-Sos is “Standalone item” with no SIM, normal warranty doesn’t apply. I must pay for any investigation/repairs. I have no account number, my name is Paul Tucker. Worst Consumer experience ever.
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Will 🏴🇬🇧🏳️🌈🇪🇺✈
(@Will_Davis85) reported
@VodafoneUK I’ve phoned, visited a store, raised a complaint, spoke to someone on here, yet a week later still no response to how you’re going to resolve unlocking my phone! Next stop @Ofcom #useless #avoid
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hardworx
(@hardworx) reported
@VodafoneUK @barnardos Can you fix our broadband please? No Internet for nearly 24 hours 😒
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saeid khaledian
(@saeidkhldn) reported
@VodafoneGroup @VodafoneUK restricted my calls for £10 which i dont know how croped up in my bill and now I cannot call up customer Service. If Vodafon dont activate my calls until morning I will never pay rest of my plan. Now choose between £10 or £800. 07411172478 Bye
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James
(@mrr0am3r) reported
@VodafoneUK my broadband has been off for 20 hours and no one can tell me when it’s going to be back on, just that it is being fixed.. why can’t anyone manage to get an update on this? So disappointing after being a customer for so many years.
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Andrew harrison
(@Andrewh37591906) reported
@VodafoneUK no broadband at least boost signal so I can hotspot my phone in Drayton Bassett, tamworth, Staffordshire. Really poor show
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Paul Tucker
(@blueether1) reported
@VodafoneUK I’ve spent 10 days asking Cust Serv reps from Vodafone Ireland for response. I’m told V-SOS band has no SIM card so it’s a “standalone item” therefore I have to pay for all investigation/repairs. I have no account number. My name is Paul Tucker. Worst consumer experience ever.
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Aduu Juma masudi
(@AduuJuma) reported
@EE @VodafoneUK @TheO2 I have no choice but to escalate this or leave EE with the amount of times I’ve been let down or over promised and you guys have not delivered. It’s taken the fun and excitement out of getting an upgrade
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H benno
(@hbenno6) reported
@VodafoneUK upgrade and customer service are a joke!! Still not sorted my issue, been over a month now