Vodafone Outage Report in Cottenham, Cambridgeshire, England
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E-mailProblems in the last 24 hours in Cottenham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cottenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (25%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Cottenham, England
Latest outage, problems and issue reports in Cottenham and nearby locations:
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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Jenny Shelton
(@JennySheltonCam) reported
from
Cambridgeshire, England
@VodafoneGroup @VodafoneUK Thanks, we have cancelled our order now and will be writing to you about our customer service experience.
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Sarah Colwell #FBPE
(@Soberlyrunning) reported
from
Cambridgeshire, England
@VodafoneUK We are still waiting, after 3 extensive phone calls regarding our bill, for it to be sorted out. Never known such appalling service. Please contact
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Jan Payne 🎼⛪♿
(@elymusic1) reported
from
Histon, England
@VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.
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Jonathan Whiteland
(@chailey_) reported
from
Cambridgeshire, England
@rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible
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cantab77
(@Cantabulous1) reported
from
Cambridgeshire, England
@VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Rebecca May
(@gwhogoestogigs) reported
from
Histon, England
@VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service
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Bob Challis
(@judobob) reported
from
Cambridgeshire, England
@VodafoneUK you phone support on 191 is awful. How do I speak to a human?
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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crazycrazycrazy
(@cookknitwine) reported
from
Cambridgeshire, England
@VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..
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Phil
(@philipe_phlop) reported
from
Soham, England
@VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN
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Scaleout-Sausage
(@Buzzmarcroft) reported
from
Yelling, England
@VodafoneUK in these difficult times it has been wonderful to see so many companies help by freezing stopping and deferring charges. BUT NOT VODAFONE oh no they just text me telling me they are increasing my bill in line with inflation. Shame on you cashing in.
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
Why do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Claire
(@cl4iret) reported
@VodafoneUK @mouthwaite Definitely do not go with these scammers. It's impossible to cancel your contract once you've joined.
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Linda Anderson
(@justme48) reported
@Keb19Rre @VodafoneUK @mouthwaite I've been with Vodafone for years with absolutely no problem
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Sarah McComb
(@shalpin_1) reported
@VodafoneUK @mouthwaite You’re terrible too. I can’t wait til my contract is over
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limey fork flinger
(@LimeyF) reported
@Keb19Rre @VodafoneUK @mouthwaite Totally agree. Vodafone have a terrible network coverage & horrendous customer service. Try getting them on phone. Can’t wait for my contract to expire.
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sarah pope
(@sarahpope0210) reported
@VodafoneUK @mouthwaite Iv been with vodafone for 6 or 7 years, never had issues with them that i woukdnt have with any other network provider. Im a sim only contract so im reaponsible for my own handsets amd contract term dates. I had signal when my colleagues havent in shop before.
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skippfrazzell 🇬🇧
(@skippfrazzell) reported
@VodafoneUK @Keb19Rre I have had good customer service from Vodafone and find there network better that 3, o2. And I live in Devon with the Moors etc but still manage to get a good signal. It's a shame Keb19Rre has been having problems but maybe some thing Vodafone can sort with you.
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julie haughey
(@HaugheyJulie) reported
@VodafoneUK @mouthwaite Please don’t go to Vodafone the customer service is shocking
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Kev McCready
(@KevMcCready) reported
@joelycett @CrapBroadband @VodafoneUK? Slow, drops out more times than a stripper, restarts programmes during the ad break, easier to leave the mafia than leave the contract.
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Katie
(@ktsimmo) reported
@VodafoneUK Already complained via your web chat multiple times in regards to cell service & customer service. You just want to save face on twitter
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Paige Clark
(@Paigeywaigy93) reported
@Keb19Rre @VodafoneUK @mouthwaite 1000% agree I would never go with Vodafone again. Was a loyal customer and they messed me around leaving was the best thing I ever did!