Vodafone Outage Report in Cottenham, Cambridgeshire, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Cottenham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cottenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (26%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Cottenham, Cambridgeshire, England
The most recent Vodafone outage reports came from the following cities: Cambridge.
City | Problem Type | Report Time |
---|---|---|
Cambridge | Phone | |
Cambridge | Wi-fi | |
Cambridge | Phone | |
Cambridge | Internet | |
Cambridge | Phone | |
Cambridge | Internet |
Community Discussion
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Vodafone Issues Reports Near Cottenham, England
Latest outage, problems and issue reports in Cottenham and nearby locations:
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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Scaleout-Sausage
(@Buzzmarcroft) reported
from
Yelling, England
@VodafoneUK in these difficult times it has been wonderful to see so many companies help by freezing stopping and deferring charges. BUT NOT VODAFONE oh no they just text me telling me they are increasing my bill in line with inflation. Shame on you cashing in.
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Sparky
(@Jonesy_77) reported
from
Newmarket, England
@VodafoneUK your customer service is appalling you have promised me things time and time again and not delivered. #awfulcustomerservice #liars #treatcustomerslikedirt
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Phil
(@philipe_phlop) reported
from
Soham, England
@VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
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Jan Payne 🎼⛪♿
(@elymusic1) reported
from
Histon, England
@VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Bob Challis
(@judobob) reported
from
Cambridgeshire, England
@VodafoneUK you phone support on 191 is awful. How do I speak to a human?
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Rebecca May
(@gwhogoestogigs) reported
from
Histon, England
@VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service
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crazycrazycrazy
(@cookknitwine) reported
from
Cambridgeshire, England
@VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help
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Jonathan Whiteland
(@chailey_) reported
from
Cambridgeshire, England
@rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
Why do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working
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Stephen Crocker
(@krokosh) reported
from
Cambridgeshire, England
Currently on a @DemonSupport ADSL contract and have heard nothing about this. @VodafoneUK seem to have cut off my broadband without warning and not told their tech support who say hundreds of users having same problem...
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..
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cantab77
(@Cantabulous1) reported
from
Cambridgeshire, England
@VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Cooper_black lab 🇬🇧
(@Cooperblacklab1) reported
@VodafoneUK I have been a customer with you for around 15 years. With three mobiles, landline and wifi. All RUINED by inept staff and procedure. Disgusting customer care 🤬
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Aimi 愛美
(@AimiB89) reported
@VodafoneUK it would be easier pulling my own teeth out than getting through your bloody automated service.
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johnnywinnerdinner
(@johnnywinnerdi2) reported
@VodafoneUK are scamming customers by lowering the speeds of old tarrifs 67MB they reduced speeds down to 35MB customer service in Egypt and India are trained to lie and say words no line connection loss to not send out engineers they have lowered the tarrifs 40MB!
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johnnywinnerdinner
(@johnnywinnerdi2) reported
@VodafoneUK @VodafoneUK are scamming customers by lowering the speeds of old tarrifs 67MB they reduced speeds down to 35MB customer service in Egypt and India are trained to lie and say words no line connection loss to not send out engineers they have lowered the tarrifs 40MB!
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matt sayers
(@msayers91) reported
Absolutely disgusted at @VodafoneUK had a business plan for 9 years upgraded it as usual. Once upgraded have been cut off the network. Been into store to be told it can take up for 24 hours. Now 42hours without a phone and getting absolutely no where shocking customer service.
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lee connor
(@leeconnor4) reported
@VodafoneUK @Wimbledon No connection to any decent customer service, terrible stay away people
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Josh Beckett
(@Joshua_Beckett) reported
@VodafoneUK hi, why is your signal so terrible lately. Literally have to keep turning data on and off to refresh
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Stuart Homer Photog.
(@Stu_Homer) reported
@VodafoneUK @f1_kerry @VodafoneUK Don’t think you really appreciate the issue here - there’s 150,000 at the F1 this weekend - no Vodafone network at all in the area. These are your paying customers you’re failing. Zero satisfaction.
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Reclined Dude
(@reclined_dude) reported
@VodafoneUK I am travelling to Europe today and need to swapo to customer service to activate roaming and your phone lines are not being answered. This is #disgraceful. I am going to be stranded in Europe on a work trip with no access to my #vodafone business number or internet
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Matthew Marks
(@MatthewMarks42) reported
What should happen: Customer places order (> 2 week FTTP installation wait) -> @VodafoneUK contacts @OpenreachHelp -> Vodafone polls OpenReach regularly -> Vodafone tells customer if order has been cancelled.