Vodafone outages and service status in Cambridgeshire, England

Problems in the last 24 hours in Cambridgeshire, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cambridgeshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cambridgeshire, England

The most recent Vodafone outage reports came from the following cities: Ely.

City	Problem Type	Report Time
Ely	Phone	26 days ago

Community Discussion

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Vodafone Issues Reports Near Cambridgeshire, England

Latest outage, problems and issue reports in Cambridgeshire and nearby locations:

• 
  Sarah Crick (@SarahCrick_) reported 11 minutes ago from Wilburton, England

  @VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..

• 
  Phil (@philipe_phlop) reported 17 minutes ago from Soham, England

  @VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting

• 
  crazycrazycrazy (@cookknitwine) reported 18 minutes ago from Cambridgeshire, England

  @VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help

• 
  Sarah Crick (@SarahCrick_) reported 22 minutes ago from Wilburton, England

  Why do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working

• 
  Victoria Greenhill (@vgreenhill) reported 22 minutes ago from Cambourne, England

  @VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .

• 
  cantab77 (@Cantabulous1) reported 23 minutes ago from Fulbourn, England

  @VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2

• 
  Sarah Crick (@SarahCrick_) reported 27 minutes ago from Wilburton, England

  @VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible

• 
  Bob Challis (@judobob) reported 28 minutes ago from Cambridgeshire, England

  @VodafoneUK you phone support on 191 is awful. How do I speak to a human?

• 
  Scaleout-Sausage (@Buzzmarcroft) reported 39 minutes ago from Yelling, England

  @VodafoneUK in these difficult times it has been wonderful to see so many companies help by freezing stopping and deferring charges. BUT NOT VODAFONE oh no they just text me telling me they are increasing my bill in line with inflation. Shame on you cashing in.

• 
  Victoria Greenhill (@vgreenhill) reported 41 minutes ago from Cambourne, England

  @VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork

• 
  Jonathan Whiteland (@chailey_) reported 45 minutes ago from Cambridgeshire, England

  @rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.

• 
  Sarah Crick (@SarahCrick_) reported 46 minutes ago from Wilburton, England

  @VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN

• 
  Rebecca May (@gwhogoestogigs) reported 46 minutes ago from Histon, England

  @VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service

• 
  cantab77 (@Cantabulous1) reported 48 minutes ago from Fulbourn, England

  @VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!

• 
  cantab77 (@Cantabulous1) reported 50 minutes ago from Cambridgeshire, England

  @VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.

• 
  Sarah Colwell #FBPE (@Soberlyrunning) reported 54 minutes ago from Cambridgeshire, England

  @VodafoneUK We are still waiting, after 3 extensive phone calls regarding our bill, for it to be sorted out. Never known such appalling service. Please contact

• 
  Anita North (@NittyNorth) reported 55 minutes ago from Cottenham, England

  @VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK

• 
  Jan Payne 🎼⛪♿ (@elymusic1) reported 56 minutes ago from Histon, England

  @VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.

• 
  Stephen Crocker (@krokosh) reported 57 minutes ago from Cambridgeshire, England

  Currently on a @DemonSupport ADSL contract and have heard nothing about this. @VodafoneUK seem to have cut off my broadband without warning and not told their tech support who say hundreds of users having same problem...

• 
  Jenny Shelton (@JennySheltonCam) reported 60 minutes ago from Cambridgeshire, England

  @VodafoneGroup @VodafoneUK Thanks, we have cancelled our order now and will be writing to you about our customer service experience.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Graham Wharton (@Graham_Wharton) reported 3 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile I've been a victim of identity theft and someone is opening lyca mobile accounts in my name, using my credit file. Lyca mobile have been crap dealing with it. No sense of urgency. Call centre staff won't deal with me.

• 
  Leoy S (@l3roy0) reported 4 minutes ago

  @VodafoneUK @VodafoneUK Hi, I urgently need help changing my recent SIM order [Order number: WEB-0001000055615335] to an eSIM QR code via email, as my phone doesn't support physical SIMs. I can't call the support line. Please check your DM or reach out to me! Thanks.

• 
  iKyle  🇺🇦🏳️‍🌈#SaucyMinx (@iKyle2017) reported 10 minutes ago

  @VodafoneUK sent me a nice message 😡 my broadband contract is up, so now they’ll charge £52 a month for the worst service I’ve ever encountered, um NO! Don’t think so, finally I can leave this sorry excuse for a service provider!

• 
  Delwar Ullah (@Sheffield128) reported 14 minutes ago

  @VodafoneUK I am a customer of you as I have a Gemini subscription. This is what I’d like Vodafone to offer me. I can be talking to Gemini. I want you to contact you and she does it for me and puts me to the relevant department now that would be thinking out of the box.

• 
  Sir Richard B-H-Soame 13th BT (@SOAMER) reported 17 minutes ago

  My trip away to Somerset i wasn't surprised to find that @VodafoneUK signal is the same as Shropshire one bar of 4G meaning no satnav not able to stream music what the hell am I paying for a service that doesn’t work in 99% of the uk

• 
  peter wilson (@wilsonpeter48) reported 20 minutes ago

  @VodafoneUK 5g signal isn't very good hardly had any this past week

• 
  niall Shannon (@lfcerneman) reported 20 minutes ago

  Trying to return a trade in phone to @VodafoneUK from North of Ireland, sent me a DPD envelope that can’t be used here, spent 3+hours on phone over last week trying to sort and still can’t get an answer, horrific service, cannot get talking to anyone with any idea at all.

• 
  Dave (@davegarryfish) reported 22 minutes ago

  Another week, another 2 hour @AvantiWestCoast train. As always, sod all wi-fi, and @VodafoneUK signal was shocking too. Wtf is going on ?!?! Spent most of the journey trying to connect.

• 
  Rob Smith (@robsmithrugby) reported 24 minutes ago

  What a bunch of profit chasing thugs @VodafoneUK are. I get a regular monthly bill of £17 however just being a day late for payment ( only ever one reminder) I get a £5 penalty. That’s £5 a nearly 33% fine. Catch phrase should be “got you, give me your money,stuff the service”

• 
  RomeCarter (@RomeJoness9) reported 25 minutes ago

  @VodafoneUK @vodafone your complaint system is the worst that I have come across. Do better.