Vodafone outages and service status in Cambridgeshire, England

Problems in the last 24 hours in Cambridgeshire, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cambridgeshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cambridgeshire, England

The most recent Vodafone outage reports came from the following cities: Ely.

City	Problem Type	Report Time
Ely	Phone	2 days ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Cambridgeshire, England

Latest outage, problems and issue reports in Cambridgeshire and nearby locations:

• 
  Victoria Greenhill (@vgreenhill) reported 7 seconds ago from Cambourne, England

  @VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .

• 
  Rebecca May (@gwhogoestogigs) reported 14 seconds ago from Histon, England

  @VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service

• 
  Sarah Crick (@SarahCrick_) reported 21 seconds ago from Wilburton, England

  @VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..

• 
  crazycrazycrazy (@cookknitwine) reported 2 minutes ago from Cambridgeshire, England

  @VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help

• 
  Jan Payne 🎼⛪♿ (@elymusic1) reported 3 minutes ago from Histon, England

  @VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.

• 
  Sarah Crick (@SarahCrick_) reported 6 minutes ago from Wilburton, England

  Why do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working

• 
  Bob Challis (@judobob) reported 9 minutes ago from Cambridgeshire, England

  @VodafoneUK you phone support on 191 is awful. How do I speak to a human?

• 
  cantab77 (@Cantabulous1) reported 21 minutes ago from Fulbourn, England

  @VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!

• 
  Scaleout-Sausage (@Buzzmarcroft) reported 23 minutes ago from Yelling, England

  @VodafoneUK in these difficult times it has been wonderful to see so many companies help by freezing stopping and deferring charges. BUT NOT VODAFONE oh no they just text me telling me they are increasing my bill in line with inflation. Shame on you cashing in.

• 
  Victoria Greenhill (@vgreenhill) reported 28 minutes ago from Cambourne, England

  @VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork

• 
  Stephen Crocker (@krokosh) reported 29 minutes ago from Cambridgeshire, England

  Currently on a @DemonSupport ADSL contract and have heard nothing about this. @VodafoneUK seem to have cut off my broadband without warning and not told their tech support who say hundreds of users having same problem...

• 
  Sarah Crick (@SarahCrick_) reported 31 minutes ago from Wilburton, England

  @VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN

• 
  Jenny Shelton (@JennySheltonCam) reported 31 minutes ago from Cambridgeshire, England

  @VodafoneGroup @VodafoneUK Thanks, we have cancelled our order now and will be writing to you about our customer service experience.

• 
  Phil (@philipe_phlop) reported 34 minutes ago from Soham, England

  @VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting

• 
  cantab77 (@Cantabulous1) reported 37 minutes ago from Cambridgeshire, England

  @VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.

• 
  Jonathan Whiteland (@chailey_) reported 37 minutes ago from Cambridgeshire, England

  @rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.

• 
  Sarah Crick (@SarahCrick_) reported 39 minutes ago from Wilburton, England

  @VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible

• 
  cantab77 (@Cantabulous1) reported 49 minutes ago from Fulbourn, England

  @VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2

• 
  Sarah Colwell #FBPE (@Soberlyrunning) reported 51 minutes ago from Cambridgeshire, England

  @VodafoneUK We are still waiting, after 3 extensive phone calls regarding our bill, for it to be sorted out. Never known such appalling service. Please contact

• 
  Anita North (@NittyNorth) reported 59 minutes ago from Cottenham, England

  @VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kuldeep Wadhwa (@ammaskuldeep) reported 1 minute ago

  @VodafoneUK How difficult is it for you to fix my broadband issue? It’s on since October 2025 and you’re charging extra every month. #badCustomerService #disappointed

• 
  BritainAnon (@BritainAnon) reported 3 minutes ago

  @ThreeUK and @VodafoneUK are you aware at how bad the 4G and 5G is in Luton, specifically the whole of the town centre? It’s not about “coverage” but the lack of speed and the completely congested network you both have. You’re making millions from this town, please upgrade it!

• 
  🏴‍☠️ emo king song mingi 🏴‍☠️ (@minkimeal) reported 6 minutes ago

  @VodafoneUK Potentially the worst network in the U.K.! Been without broadband for 4 days now and had engineer no shows and 0 help from customer service. Got made to buy a repair part to prove it was broken when it wasn’t even the cable that’s the issue !! Ridiculous

• 
  Tamzin (@TweetsByTamzin) reported 7 minutes ago

  So funny that I made an official complaint with @VodafoneUK in August 2025 that STILL hasn’t been resolved. I have no idea where to start with this.

• 
  blu’sfreepalestine (@tyskjamie) reported 10 minutes ago

  @VodafoneUK you have the WORST customer service and technical support I have EVER used in my life.

• 
  Chloe Dannielle (@MsChloe96) reported 13 minutes ago

  @VodafoneUK A truly awful service. How dare I move house? Disconnecting your service has been the most stressful part of this process and they’re still chasing me for money that I don’t owe. Call back requests ignored. Hurried off the phone quite rudely. Promises made and unkept.

• 
  Carol Hibbert (@carolhibbert51) reported 18 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile Had a nightmare with Lyca trying to save a few quid literally walked into my local tesco mobile shop and nearly cried whilst telling the brilliant youth my life story of hell ! ( lots of clicking of buttons from her back on Tesco !) joy - perfect - will never leave them !!

• 
  ian b 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MrMidnight1188) reported 23 minutes ago

  Internet down again @VodafoneUK 😡

• 
  Jan Cavelle (@jancavelle) reported 23 minutes ago

  @VodafoneUK - you are invoicing me for an account I cancelled within 24 hours of opening it because of your poor service. Now you are billling me for it - appalling

• 
  CD_Zombie (@CD_Zombiee) reported 26 minutes ago

  @VodafoneUK please stop outsourcing your support line. I'm having slow Internet speeds and the only advice I was given from your support over the course of an hour was "Move the position of the gigacube" This came after she told me to find a "signal" light, that doesn't exist