Vodafone Outage Report in Cambridgeshire, England

Problems in the last 24 hours in Cambridgeshire, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cambridgeshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (53%)
• Phone (21%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Cambridgeshire, England

Latest outage, problems and issue reports in Cambridgeshire and nearby locations:

• 
  Jan Payne 🎼⛪♿ (@elymusic1) reported 7 minutes ago from Histon, England

  @VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.

• 
  Bob Challis (@judobob) reported 8 minutes ago from Cambridgeshire, England

  @VodafoneUK you phone support on 191 is awful. How do I speak to a human?

• 
  Sarah Crick (@SarahCrick_) reported 9 minutes ago from Wilburton, England

  @VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible

• 
  Anita North (@NittyNorth) reported 10 minutes ago from Cottenham, England

  @VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK

• 
  Scaleout-Sausage (@Buzzmarcroft) reported 10 minutes ago from Yelling, England

  @VodafoneUK in these difficult times it has been wonderful to see so many companies help by freezing stopping and deferring charges. BUT NOT VODAFONE oh no they just text me telling me they are increasing my bill in line with inflation. Shame on you cashing in.

• 
  Jenny Shelton (@JennySheltonCam) reported 14 minutes ago from Cambridgeshire, England

  @VodafoneGroup @VodafoneUK Thanks, we have cancelled our order now and will be writing to you about our customer service experience.

• 
  cantab77 (@Cantabulous1) reported 18 minutes ago from Fulbourn, England

  @VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!

• 
  Jonathan Whiteland (@chailey_) reported 18 minutes ago from Cambridgeshire, England

  @rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.

• 
  cantab77 (@Cantabulous1) reported 19 minutes ago from Fulbourn, England

  @VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2

• 
  Phil (@philipe_phlop) reported 20 minutes ago from Soham, England

  @VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting

• 
  Sarah Colwell #FBPE (@Soberlyrunning) reported 20 minutes ago from Cambridgeshire, England

  @VodafoneUK We are still waiting, after 3 extensive phone calls regarding our bill, for it to be sorted out. Never known such appalling service. Please contact

• 
  Rebecca May (@gwhogoestogigs) reported 23 minutes ago from Histon, England

  @VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service

• 
  cantab77 (@Cantabulous1) reported 26 minutes ago from Cambridgeshire, England

  @VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.

• 
  crazycrazycrazy (@cookknitwine) reported 36 minutes ago from Cambridgeshire, England

  @VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help

• 
  Sarah Crick (@SarahCrick_) reported 45 minutes ago from Wilburton, England

  @VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..

• 
  Sarah Crick (@SarahCrick_) reported 46 minutes ago from Wilburton, England

  Why do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working

• 
  Victoria Greenhill (@vgreenhill) reported 50 minutes ago from Cambourne, England

  @VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .

• 
  Stephen Crocker (@krokosh) reported 50 minutes ago from Cambridgeshire, England

  Currently on a @DemonSupport ADSL contract and have heard nothing about this. @VodafoneUK seem to have cut off my broadband without warning and not told their tech support who say hundreds of users having same problem...

• 
  Sarah Crick (@SarahCrick_) reported 53 minutes ago from Wilburton, England

  @VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN

• 
  Victoria Greenhill (@vgreenhill) reported 56 minutes ago from Cambourne, England

  @VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  robbie gelder (@GelderRobbie) reported 6 minutes ago

  @VodafoneUK Hey Vodafone, guess what? Broadband is down in the Kings Lynn area… again!!! This is the 3rd time now in 72 hours, it’s beyond a joke. What on earth is going on????

• 
  WiserPenny75 (@wiseup007) reported 6 minutes ago

  @GarethChester @TheAirFryerGuy @VodafoneUK Kevin Bacon is a bad grass...

• 
  Ian1979 (@isawt1979) reported 7 minutes ago

  @VodafoneUK Thanks I'm on super fast 1 fibre. 2year contract which I don't want to change. have the thg3000 router which I assume does not support ipv6? If I get my own router with ipv6 support will this work on my broadband with ipv6? Thanks.

• 
  Vincent Gledhill (@VincentGledhill) reported 12 minutes ago

  @VodafoneUK your Broadband service is Diabolical, went offline Thursday last week. Promised that someone from technical would call me, nothing! Called again Friday, same hollow promise, same Saturday, and Sunday, again today, no communication whatsoever.

• 
  Russ Waring (@Russ_Waring) reported 14 minutes ago

  @ambo_bod @VodafoneUK Companies like yours should be making it an automatic OPT-OUT to all forms of product marketing unless the consumer opts in!!. Far too much hard sell that vulnerable people may not be able to say no too!. Me?, l just tell them to do one and hang up!

• 
  bjs (@chemicalbern) reported 18 minutes ago

  @VodafoneUK the data/cellular plan on my Apple Watch Ultra has stopped working today, can you help please

• 
  Mr Suspended (@MrSuspended999) reported 18 minutes ago

  @VodafoneUK my broadband is connected to WiFi but no Internet. This has been happening ever since we signed up! Please help .. are your servers down?

• 
  Helen Chan (@Actor_Helen) reported 19 minutes ago

  @VodafoneUK I’ve been trying to cancel my internet broadband contract with yourselves but I’m unable to obtain a cancellation email. I spoke with your cs team a few times (including a senior) and their unable to advise. Also I have no idea how to return your router… plz advise!

• 
  Christopher (@alienated_i) reported 20 minutes ago

  @VodafoneUK I'm having urgent broadband install issues. Cityfibre have left telling me to call you. You have no phone number. You won't let me log in to my account ("internal error"). How do I contact you to sort out my install? Abysmal first day service. 😡

• 
  Murky Bear (@BearMurky) reported 22 minutes ago

  @VodafoneUK I lost service at St John’s Wood. Any updates?