Vodafone Outage Report in Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Cambridgeshire, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cambridgeshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at Vodafone
Vodafone is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Cambridgeshire, England
The most recent Vodafone outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Cambridgeshire, England
Latest outage, problems and issue reports in Cambridgeshire and nearby locations:
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Jan Payne 🎼⛪♿
(@elymusic1) reported
from
Histon, England
@VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.
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Bob Challis
(@judobob) reported
from
Cambridgeshire, England
@VodafoneUK you phone support on 191 is awful. How do I speak to a human?
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..
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crazycrazycrazy
(@cookknitwine) reported
from
Cambridgeshire, England
@VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help
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cantab77
(@Cantabulous1) reported
from
Cambridgeshire, England
@VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.
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Sarah Colwell #FBPE
(@Soberlyrunning) reported
from
Cambridgeshire, England
@VodafoneUK We are still waiting, after 3 extensive phone calls regarding our bill, for it to be sorted out. Never known such appalling service. Please contact
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN
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Scaleout-Sausage
(@Buzzmarcroft) reported
from
Yelling, England
@VodafoneUK in these difficult times it has been wonderful to see so many companies help by freezing stopping and deferring charges. BUT NOT VODAFONE oh no they just text me telling me they are increasing my bill in line with inflation. Shame on you cashing in.
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork
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Jonathan Whiteland
(@chailey_) reported
from
Cambridgeshire, England
@rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.
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Phil
(@philipe_phlop) reported
from
Soham, England
@VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting
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Jenny Shelton
(@JennySheltonCam) reported
from
Cambridgeshire, England
@VodafoneGroup @VodafoneUK Thanks, we have cancelled our order now and will be writing to you about our customer service experience.
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
Why do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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Rebecca May
(@gwhogoestogigs) reported
from
Histon, England
@VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service
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Stephen Crocker
(@krokosh) reported
from
Cambridgeshire, England
Currently on a @DemonSupport ADSL contract and have heard nothing about this. @VodafoneUK seem to have cut off my broadband without warning and not told their tech support who say hundreds of users having same problem...
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Fiddler & the Cat
(@Violinbeau) reported
@VodafoneUK please stop sending me texts to ask me to enter your Samsung bundle free prize draw, when I try and enter I get error messages every time saying too many attempts, one successful attempt would be nice! All correct info entered, what is the problem?
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Lydia Hardy
(@lyddiepopshardy) reported
@VodafoneUK can you please provide me with an address that I can send a complaint letter to, for being dissatisfied with customer care(I’m not a customer but the victim of a suspicious bank transaction)
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Dawn
(@dawnywarny) reported
Wow @VodafoneUK are horrendous! I’ve never known anything like it 🤯 staff don’t carry out their jobs properly, they’re rude, call centre so loud you can’t hear the person speak, billing me 6 months after I left & reporting missed payments to cred ref agencies for no reason 🤯
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Puzz
(@Puzz156) reported
@VodafoneUK I already tried your customer service team. They found no problem with their connection.... But my router died, so what's the logic here?
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Stu Harker
(@Noodle86stu) reported
@VodafoneUK are an appaling company. It's near impossible to speak to someone who can actually help. No service where I live since November yet I'm told the masts are strong with no issues. 🤔 Please just terminate my contract
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Liam
(@lifl92) reported
@VodafoneUK Not been able to get more than 3G and 1 bar of signal where I live since around July/August last year. You’ve said there’s nothing you can do and it’s in your Ts&Cs but you really ought to do something because a lot of people round here are suffering the same thing…
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amie broth
(@amiebroth) reported
@VodafoneUK worst customer service ever 8 days of wifi down 5th day in a row of speaking with technical team each time for at least 1 hour and still not fixed!
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Deano
(@thefuturesblue1) reported
@VodafoneUK I am well aware of that!!! But they can't process it , someone was phoning me back yesterday but obviously never did
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JB Houston
(@J_B_Houston) reported
@virginmedia officially worst complaint handlers ever! 28days to reply & can't get an engineer until Tuesday for outage *their* engineer caused. Direct Debit cancelled & compensation triggered. Raising 2nd complaint this wk. Remember folks, for everything else there's @VodafoneUK
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Adam Simpson
(@addsimpson) reported
@VodafoneUK Your service has come up on a few comparison sites as being available in my area, but when I go to the Vodafone website it says not available? I'm sure you've been able to supply broadband to my address in the past as I was previously considering switching.