Vodafone outages and service status in Cambridgeshire, England
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- Vodafone generated 0 outage signals in the last 24 hours around Cambridgeshire, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Cambridgeshire, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cambridgeshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Vodafone Issues Reports Near Cambridgeshire, England
Latest outage, problems and issue reports in Cambridgeshire and nearby locations:
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Bob Challis (@judobob) reported from Cambridgeshire, England@VodafoneUK you phone support on 191 is awful. How do I speak to a human?
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Jan Payne 🎼⛪♿ (@elymusic1) reported from Histon, England@VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.
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Sarah Crick (@SarahCrick_) reported from Wilburton, EnglandWhy do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working
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Jenny Shelton (@JennySheltonCam) reported from Cambridgeshire, England@VodafoneGroup @VodafoneUK Thanks, we have cancelled our order now and will be writing to you about our customer service experience.
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Sarah Crick (@SarahCrick_) reported from Wilburton, England@VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN
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Victoria Greenhill (@vgreenhill) reported from Cambourne, England@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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cantab77 (@Cantabulous1) reported from Fulbourn, England@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
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Anita North (@NittyNorth) reported from Cottenham, England@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Sarah Crick (@SarahCrick_) reported from Wilburton, England@VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible
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Phil (@philipe_phlop) reported from Soham, England@VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting
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Rebecca May (@gwhogoestogigs) reported from Histon, England@VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service
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Sarah Colwell #FBPE (@Soberlyrunning) reported from Cambridgeshire, England@VodafoneUK We are still waiting, after 3 extensive phone calls regarding our bill, for it to be sorted out. Never known such appalling service. Please contact
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Victoria Greenhill (@vgreenhill) reported from Cambourne, England@VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork
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Jonathan Whiteland (@chailey_) reported from Cambridgeshire, England@rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.
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cantab77 (@Cantabulous1) reported from Fulbourn, England@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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cantab77 (@Cantabulous1) reported from Cambridgeshire, England@VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.
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Sarah Crick (@SarahCrick_) reported from Wilburton, England@VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..
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crazycrazycrazy (@cookknitwine) reported from Cambridgeshire, England@VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help
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Stephen Crocker (@krokosh) reported from Cambridgeshire, EnglandCurrently on a @DemonSupport ADSL contract and have heard nothing about this. @VodafoneUK seem to have cut off my broadband without warning and not told their tech support who say hundreds of users having same problem...
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Scaleout-Sausage (@Buzzmarcroft) reported from Yelling, England@VodafoneUK in these difficult times it has been wonderful to see so many companies help by freezing stopping and deferring charges. BUT NOT VODAFONE oh no they just text me telling me they are increasing my bill in line with inflation. Shame on you cashing in.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Sera (@Sarah234132) reported@VodafoneUK Please can you help me? 5th time I've asked.
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Julie McMahon (@JulieMc77303454) reported@MichelleBeckett @SkyUK @VodafoneUK When my father in law died, I phoned VMedia to ask if the account could be transferred in his wife’s name. They said we couldn’t. Said we had to cancel the contract, pay a hefty cancellation charge (something like 10 months of the contract owing) and open a new acc in her name
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Ross Henderson (@rsmck) reported@AJRAllModCons @VodafoneUK I had a very similar problem. It took threats of legal action to get Vodafone to fix it. Which they eventually did. But almost the same situation too. I had a service that never worked cancelled and returned the router and then they claimed it was never cancelled.
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left blank (@leftblank111) reported@AJRAllModCons @VodafoneUK Terrible company. I closed a buisness accou t with them and it took 9 months of chasing to have the account classed as closed on my credit file!!
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Matt🦻 (@Matts_Tweeting) reportedterrible signal service since @ThreeUK and @VodafoneUK merged. all networks have been crap with 5g never working and 4g being downgraded but this is ridiculous. signal checkers always say its fine. @SMARTYMobileUK uses 3 and i can't ever use what i pay for. #smartymobile
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Robin Francis (@RobFrancis66) reported@VodafoneUK awful customer service still waiting for broadband activation after 8 days
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Jan (@jan6474) reported@AJRAllModCons @VodafoneUK The same here, absolutely shocking service and lack of care.
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Dani🦁 (@worldmeetdani) reported@AJRAllModCons @VodafoneUK I had the exact same issue. I cancelled a mobile WiFi contract when moving home after uni, the agent on the phone confirmed my contract was cancelled and then when I started checking my credit score I got the shock of a lifetime!
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Fayet UK Limited (@FayetUk) reported@VodafoneUK hello Unable to make payment, please help
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Jonny Elwyn (@jonnyelwyn) reported@VodafoneUK Your website is the worst. You've got a circular trap - Create an account funnels you to download the app - you can't login to the app, so you try to create an account which takes you to download the app. Your AI bot is the worst too. Hire some humans to help people