Vodafone outages and service status in Cambridgeshire, England

Problems in the last 24 hours in Cambridgeshire, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cambridgeshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Cambridgeshire, England

Latest outage, problems and issue reports in Cambridgeshire and nearby locations:

• 
  Rebecca May (@gwhogoestogigs) reported 40 seconds ago from Histon, England

  @VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service

• 
  cantab77 (@Cantabulous1) reported 7 minutes ago from Cambridgeshire, England

  @VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.

• 
  Jan Payne 🎼⛪♿ (@elymusic1) reported 14 minutes ago from Histon, England

  @VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.

• 
  Sarah Crick (@SarahCrick_) reported 15 minutes ago from Wilburton, England

  Why do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working

• 
  Anita North (@NittyNorth) reported 18 minutes ago from Cottenham, England

  @VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK

• 
  Bob Challis (@judobob) reported 19 minutes ago from Cambridgeshire, England

  @VodafoneUK you phone support on 191 is awful. How do I speak to a human?

• 
  Jenny Shelton (@JennySheltonCam) reported 21 minutes ago from Cambridgeshire, England

  @VodafoneGroup @VodafoneUK Thanks, we have cancelled our order now and will be writing to you about our customer service experience.

• 
  crazycrazycrazy (@cookknitwine) reported 22 minutes ago from Cambridgeshire, England

  @VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help

• 
  cantab77 (@Cantabulous1) reported 23 minutes ago from Fulbourn, England

  @VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!

• 
  Sarah Crick (@SarahCrick_) reported 24 minutes ago from Wilburton, England

  @VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..

• 
  Sarah Crick (@SarahCrick_) reported 30 minutes ago from Wilburton, England

  @VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible

• 
  Stephen Crocker (@krokosh) reported 33 minutes ago from Cambridgeshire, England

  Currently on a @DemonSupport ADSL contract and have heard nothing about this. @VodafoneUK seem to have cut off my broadband without warning and not told their tech support who say hundreds of users having same problem...

• 
  Jonathan Whiteland (@chailey_) reported 39 minutes ago from Cambridgeshire, England

  @rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.

• 
  Phil (@philipe_phlop) reported 45 minutes ago from Soham, England

  @VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting

• 
  cantab77 (@Cantabulous1) reported 47 minutes ago from Fulbourn, England

  @VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2

• 
  Sarah Crick (@SarahCrick_) reported 47 minutes ago from Wilburton, England

  @VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN

• 
  Sarah Colwell #FBPE (@Soberlyrunning) reported 48 minutes ago from Cambridgeshire, England

  @VodafoneUK We are still waiting, after 3 extensive phone calls regarding our bill, for it to be sorted out. Never known such appalling service. Please contact

• 
  Victoria Greenhill (@vgreenhill) reported 53 minutes ago from Cambourne, England

  @VodafoneUK are you kidding me? 2hr 27 on the phone to Customer Services earlier and now I’m getting the call back from yesterday? Do you *really* want another conversation with me? #yoursystemsdontwork

• 
  Victoria Greenhill (@vgreenhill) reported 57 minutes ago from Cambourne, England

  @VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .

• 
  Scaleout-Sausage (@Buzzmarcroft) reported 59 minutes ago from Yelling, England

  @VodafoneUK in these difficult times it has been wonderful to see so many companies help by freezing stopping and deferring charges. BUT NOT VODAFONE oh no they just text me telling me they are increasing my bill in line with inflation. Shame on you cashing in.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve osborne (@1967steveos) reported 4 minutes ago

  @VodafoneUK what has happened with the coverage in Norfolk/Suffolk. My wife was stranded today, car broken down with no signal. She is diabetic and had to borrow someone else’s phone to ring for recovery. You pay for a contract which you cannot obviously deliver bad service ffs

• 
  Mike Harvey (@TheRealCityGent) reported 8 minutes ago

  @AJRAllModCons @VodafoneUK Take them to ombudsman, they tried it on with me and lost .That's why I wouldn't recommend them to anybody,since I moved provider ,not a single issue or bill query .

• 
  Jan (@jan6474) reported 9 minutes ago

  @AJRAllModCons @VodafoneUK The same here, absolutely shocking service and lack of care.

• 
  Sreejith Pulickalil (@sreeee01) reported 15 minutes ago

  Finished another daily routine- 30 minutes with @VodafoneUK Broadband support. They’re still asking for the same information I’ve already provided, and the issue remains unresolved 22 days after my broadband plan was upgraded and a new router was supplied. #FLT13589883

• 
  Sera (@Sarah234132) reported 17 minutes ago

  @VOXImobile Requesting help for the 19th time, your buttons don't work on your website! requested help also from @VodafoneUK PLEASE CAN SOMEONE HELP

• 
  Shesgoter Titzout (@bigun1414) reported 18 minutes ago

  @Alexarmstrong @VodafoneUK are not answering my request for information, clearly they prefer giving free stuff to illegal immigrants rather than addressing concerns of a paying customer of over 20 years standing. Says it all really…will not be renewing my contract that’s now due.

• 
  Broken Britain (@neednooneknow) reported 20 minutes ago

  @Alexarmstrong @Nawjryw Cancel your @VodafoneUK contracts people

• 
  FINGERSJOHN✌ (@jnafr) reported 21 minutes ago

  Back in B43 7EQ Ztill no pfoper service @ThreeUKSupport @VodafoneUK

• 
  Jaime Lannister (@callandobocas83) reported 21 minutes ago

  @StoneAlun @VodafoneUK Terrible experience with @vodafone_es. After my father passed away,I called to cancel his line.They promised our bill would stay at €25month.Instead,they spiked it to €49 and told me to wait until Aug 13th for a solution.Misleading customers during a bereavement is unacceptable

• 
  Alex Langheld (@AlexLanghe12493) reported 22 minutes ago

  @AJRAllModCons @VodafoneUK Do you owe 890 and dispute it due to poor service? 890 must be a years worth of supply