Vodafone outages and service status in Haverhill, England

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Haverhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Haverhill, England

Latest outage, problems and issue reports in Haverhill and nearby locations:

• 
  polkadotmouse (@polkadotmouse) reported 3 minutes ago from Great Yeldham, England

  @VodafoneUK My Vodafone app not working properly. Can see basic usage etc but no access to my account. Asks me to log in, then PIN (twice) then “we’re having a few technical difficulties blah blah...” Been like that for more than 48hrs. Have deleted app, reinstalled etc

• 
  Rich 🐐 (@buryloyal) reported 11 minutes ago from Bury St. Edmunds, England

  @VodafoneUK no network coverage in ip33. Please sort it out

• 
  Chris Mayhew (@cjmayhew) reported 12 minutes ago from Bury St. Edmunds, England

  I cannot believe the appalling level of customer services I am getting from Vodafone. I am also being told the do not have a Customer Service email address! @VodafoneUK

• 
  Penny Clarke (@pennyclarke14) reported 13 minutes ago from Gosfield, England

  @VodafoneUK How can I keep my sure signal device please ? We are customers of over 20 years standing living in a very poor signal area and rely on sure signal to be a point of contact for elderly and disabled parents Please help

• 
  Sparky (@Jonesy_77) reported 18 minutes ago from Newmarket, England

  @VodafoneUK your customer service is appalling you have promised me things time and time again and not delivered. #awfulcustomerservice #liars #treatcustomerslikedirt

• 
  Roan O'Connor (@Roan_OC) reported 21 minutes ago from Saffron Walden, England

  @VodafoneUK why do you make it do difficult to contact someone for help. Tobi is useless

• 
  polkadotmouse (@polkadotmouse) reported 28 minutes ago from Great Yeldham, England

  . @VodafoneUK no signal at all here today. Usually ok so assume a fault. Pls advise how long outage will be

• 
  cantab77 (@Cantabulous1) reported 33 minutes ago from Fulbourn, England

  @VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!

• 
  cantab77 (@Cantabulous1) reported 34 minutes ago from Fulbourn, England

  @VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2

• 
  Adam (@AdamSard1) reported 35 minutes ago from Saffron Walden, England

  @VodafoneUK Do you think it’s acceptable to leave some one on hold for over and hour? I contacted Customer Services for the 4th time today, to explain that I had still not received my trade in pack to send my old phone back to you, despite being assured three times its been sent.

• 
  Chris Mayhew (@cjmayhew) reported 39 minutes ago from Bury St. Edmunds, England

  Having yet another poor customer service experience with @VodafoneUK they promised to call me back with an update on my complaint. They did not so I called them. Explained my situation and they went off to look at the history. 10 minutes later I was cut off. Calling back fuming!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 4 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  @screechy (@screechy451738) reported 6 minutes ago

  @VodafoneUK I have an open complaint (167430127). I'm moving house locally and you can only provide 60 Mbps instead of my contracted 900 Mbps. Your agent is demanding a £555 exit fee for a service you can no longer provide. This is a material detriment.

• 
  Mark Connolly (@macon1375) reported 7 minutes ago

  Absolutely shocking from @O2 today. Years of loyalty and 2 hours haggling still give me worse deals than a new customer….. who wants my business @ee @VodafoneUK

• 
  antony hall (@anonymous_stAff) reported 7 minutes ago

  @VodafoneUK hi, what is the process for getting an old Vodafone account which is no longer active fully closed and removed from my credit file? I haven’t been a Vodafone customer for over 12mths, yet you still appear on my credit file with an update as recent as March 26??

• 
  CanonBall (@FoderCanon) reported 9 minutes ago

  @VodafoneUK Why is Vodafone coverage so poor in the Midlands. It is appalling

• 
  F2K (@Mafri15) reported 9 minutes ago

  @VodafoneUK ur operatives are very useless n so unhelpful. Asked to activate roaming and for nearly 36hrs still no service. I give up on u guys

• 
  𝐙𝐮𝐡𝐚𝐢𝐫 (@zu_h_air) reported 11 minutes ago

  @VodafoneUK your support has been quite disappointing. I ported from Three this Monday and it was successful however I cannot access the app at all, only the website works. Looks like it's a reprovisioning error on your side. Investigation was raised but nothing's come out of it.

• 
  Habibi Brother (@0xHabibiBrother) reported 14 minutes ago

  @HMRCcustomers Like I said I am not in the country. So I don't know but it's that time of the year so I am pretty sure I have. I have contacted @VodafoneUK to issue me a sim digitally but since I purchased via @currys they are of no help, and I cannot get in contact with Currys.

• 
  Shona (@ShonaaLouisee_x) reported 14 minutes ago

  @VodafoneUK any idea why the signal is on and off?? Signal ok with WiFi but when out and about I have no signal whatsoever

• 
  karen sen (@karen_sen) reported 14 minutes ago

  @VodafoneUK shockingly bad, disconnected phone and told 72 hours to reactivate ….. if they can 😳😳😳