Vodafone

Vodafone Outage Report in Bury St. Edmunds, Suffolk, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Bury St. Edmunds, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Bury St. Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Bury St. Edmunds, Suffolk, England 09/16/2025 17:45

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bury St. Edmunds, Suffolk, England

The most recent Vodafone outage reports came from the following cities: Bury St Edmunds, Stowmarket and Thetford.

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City Problem Type Report Time
United KingdomBury St Edmunds Phone
United KingdomStowmarket Phone
United KingdomThetford Phone
United KingdomThetford Phone
United KingdomStowmarket Phone
United KingdomHaverhill Phone

Community Discussion

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Vodafone Issues Reports Near Bury St. Edmunds, England

Latest outage, problems and issue reports in Bury St. Edmunds and nearby locations:

  • clairebellarue claire (@clairebellarue) reported from Red Lodge, England

    @VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!

  • cjmayhew Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, England

    Having yet another poor customer service experience with @VodafoneUK they promised to call me back with an update on my complaint. They did not so I called them. Explained my situation and they went off to look at the history. 10 minutes later I was cut off. Calling back fuming!

  • buryloyal Rich 🐐 (@buryloyal) reported from Bury St. Edmunds, England

    @VodafoneUK no network coverage in ip33. Please sort it out

  • pennylindop Penny Lindop (@pennylindop) reported from Garboldisham, England

    Come on @VodafoneUK this is shocking. 1 phone call, 3 chat room sessions and a nights sleep and still no broadband service. No engineer. No service. No recommendations for you guys. Poor.

  • kazsam92 Karen Brown (@kazsam92) reported from Barnham, England

    @VodafoneUK today our internet has dropped out 3 times it’s being doing on & off for 2 weeks. Line ok when tested, need a new router but Customer Service say we have to wait 48 hours to check line, then place an engineer call out to double check the line before anything else!

  • HdrMartin Martin Lambert (@HdrMartin) reported from Stowmarket, England

    @nikkiwba @VodafoneUK Yes 🙌🏻 exactly the same issue. Has been the case for a Couple of days now.

  • canarieschick Kerry 💁🏻‍♀️🌻🌹🦩 (@canarieschick) reported from Thetford, England

    @VodafoneUK hi, according to my online banking you’ve sent me £16.68 but I have no idea why as I am not a customer of yours. How do I find out what it’s for? I assume it’s an error and I can send the money back to you

  • cjmayhew Chris Mayhew (@cjmayhew) reported from Bury St. Edmunds, England

    I cannot believe the appalling level of customer services I am getting from Vodafone. I am also being told the do not have a Customer Service email address! @VodafoneUK

  • Pobster88 Rob Ward (@Pobster88) reported from Woolpit, England

    Compliments where compliments are due! I can honestly say I am so super impressed with the quality of service with @YourSSE broadband! Not a single drop in connection and no problems at all! I battled for years with constant connection issues with @SkyUK @BT and @VodafoneUK.

  • Pobster88 Rob Ward (@Pobster88) reported from Woolpit, England

    @YourSSE Boom!! I joined today. I thought it was Monday. What a fantastic service so far! No cutting off, no having to constantly switch between Wi-fi and 3/4G because the routers having a moment and double the speed of my previous supplier! Sorry @VodafoneUK but these guys kick ass!

  • pennylindop Penny Lindop (@pennylindop) reported from Garboldisham, England

    Good advice : do not have anything to do with @VodafoneUK broadband. Totally awful support. Seriously hacked off

  • HdrMartin Martin Lambert (@HdrMartin) reported from Stowmarket, England

    @nikkiwba @VodafoneUK What type of issues.... I've had Internet connectivity issues for a couple of days

  • krustav Kirsty G (@krustav) reported from Lavenham, England

    @VodafoneUK Really disappointing that you have messed up my order today... I’ve been loyal customer for a long time and after the issues with my last upgrade of my phone I thought this would happen again😔

  • richdfrost Brain Ferry cross the Tay / Orwell 🇺🇦🇪🇺 ⓥ (@richdfrost) reported from Stowmarket, England

    @GeorgeMonbiot @VodafoneUK Changed to O2 several years ago Vodafone customer service is the worst

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Dondy_86 Donald Mitchell 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Dondy_86) reported

    @VodafoneUK Yeah like the free gift I was meant to get when I signed up a couple of years ago and never got. No thanks

  • WildPupStudios Ryan (@WildPupStudios) reported

    @VodafoneUK Ridiculous service, fobbed off again. One hour on the phone to be told matter will be resolved in over two months.

  • emilyaliceblogs Emily Deane (@emilyaliceblogs) reported

    @VodafoneUK is there an issue in the AL5 area? The internet keeps cutting out and we’re both trying to work from home.

  • Dondy_86 Donald Mitchell 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Dondy_86) reported

    @VodafoneUK Yeah like the free gift I was meant to get when I signed up a couple of years ago and never got. No thanks. That and the service was appalling the entire time I had your broadband too

  • rayary31 rachel taylor (@rayary31) reported

    @VodafoneUK Really? Absolutely disgusting customer service. Once they have you they won’t help you as you can’t even get through to an actual human being

  • baggins_dil Dil (@baggins_dil) reported

    @VodafoneUK I've used the service several times. Both TOBI and the line and its a circular service as they both refer to an online page and close the call/page where I cant tell anyone that I want to cancel.

  • captaincrowther Paul Constance (@captaincrowther) reported

    @VodafoneUK I’ve spent 2 and a half hours with chat support today and had appalling service, I’d like phone call today to resolve.

  • TanyaOCo Tanya (@TanyaOCo) reported

    Dreadful experience from @VodafoneUK! Apparently the fact they cancelled my agreed installation days before Christmas leaving me with no internet can not be lodged as a complaint as I then decided to go to another provider! #rubbishservice #poorservice #badservice @Ofcom

  • The_Arsenal_ 𝕿𝖍𝖊 𝕬𝖗𝖘𝖊𝖓𝖆𝖑 (@The_Arsenal_) reported

    @jack_s1102 @VodafoneUK Each time I call them it takes about 30 mins for the call to be passed to 3 separate people, they finally put me through to “someone that can help” and the line is silent!

  • RamsayShetland Martin Summers (@RamsayShetland) reported

    @VodafoneUK DM sent. Hoping you can help us support young people make sure they can connect during ongoing restrictions.