Vodafone Outage in Letchworth Garden City, Hertfordshire, England

Jesus ******* Christ, @vodafoneUk - your customer support has been utterly appalling and I would certainly not recommend your Business Broadband to anybody I know. Not if I wanted then to stay friends anyway. (It was supposed to go live Tuesday. They've decided Friday instead)

Shocking customer service from @VodafoneUK 👎🏻👎🏻👎🏻

@VodafoneUK I was just about to have a grumble, but my service has returned.

@VodafoneUK That link doesn't work. I couldn't see my contract end date anywhere on your apps or site, but a message telling me I could upgrade early in June, 3 months after I knew my contract ended. When I contacted your Web chat team they told me it ended in August.

@VodafoneUK I chatted to them yesterday and they weren’t interested in keeping a loyal customer.

@VodafoneUK I’ve been a loyal customer for many years but you won’t match deals I can get from your competitors. Seems like you’re happy to lose loyal customers.

Abysmal service from @VodafoneUK. Can’t wait to switch to a better provider!

@VodafoneUK your customer service is lower than a snakes belly

@VodafoneUK worst company to do business with. Full of lies & completely patronising and incompetent. You owe me £748, pay me today .....please

@VodafoneUK The issue was not resolved. I was officially disconnected for 49 minutes and was constantly told I have lost my number. I then had to call from another phone to sort out your mess. This cost me in excess of £40. Why should I have to pay to sort out your mess.

@VodafoneUK disgusting service from you guys. Never shown would I use Vodafone. I called for a pac code and they disconnected my line instantly. Then told me I will never get my number back. Complete incompetence. #ofcom #which cost me £40 to rectify your issue

@VodafoneUK How much do you charge for calling Customer Services? I spent 2 hours and 9 mins on the phone to try to resolve an issue and have been charged £82 for the privilege!! The £50 credit to my account for the inconvenience doesn’t even cover it!

@VodafoneUK yep, your WiFi and 4G service in Luton is absolutely crap, can’t connect or do anything at all, if this continues I might have to change service providers for one that can actually deliver it

@VodafoneUK Checked out your passes, way to complicated. I stream a lot of internet radio, didn’t see a pass for that. No thanks, you’ve lost a loyal customer you had for 10 yrs. I’ve ordered a Giffgaff sim. £15 for unlimited calls and texts and 8GB a month. All you had to do was match that.

@VodafoneUK is there a problem with 3G in LU29TD

@VodafoneUK bad signal/internet for 4g payment!

@VodafoneUK bad internet/signal for 4g payment every month!

@Roger_J_coyi @EE @VodafoneUK No problem

@Bazzalona @VodafoneUK I’ve noticed that my phone keeps going low signal, then 3G and even Edge at times (who knew that still existed!). Appears Vodafone are carrying out maintenance but not told anyone

@VodafoneUK It’s not amazing. The screen scratches way more than other iPhones. The camera is pretty bad. It was just so disappointing.

@m0j0sd0j0 @VodafoneUK Vodafone are poo. Great in the first contract we had, renewed and it just got awful. Out of contract soon and I cannot wait!

@VodafoneUK After 3 days, literally Hours on the phone and a complete waste of my time being sent to store, for them to not do what they were meant to to spend more hours on the phone I can now send messages. I’m really disappointed in the service I received though.

Again dreadful service with @EE - not valued at time to start lookimg around @O2 @VodafoneUK @ThreeUK @giffgaf

@VodafoneIN @VodafoneGroup @VodafoneUK Still didn’t get any solution from vodafone. Even didn’t get any call. Very Shameful.

@VodafoneUK why is your service so Shit ffs

Looking everywhere for a openreach approved router this @VodafoneUK router is just terrible, the internet keeps dropping despite the changes they made to the settings for me. If anyone is using a third party router with Vodafone and getting decent results let me know please.

Why do you @VodafoneUK never just charge just the £6 per 24 hours when roaming in the USA & then come up with a load of excuses about time zones etc. You expect to take £6 if turn roaming for 5 mins if turned on in whatever time zone at 23.55 and then another £6 after 0.00-Crazy!