Vodafone outages and service status in Preston, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Preston, including 0 direct reports.
- The most common problems reported in this area mention E-mail.
- The most recent signal from this area was received May 14, 9:04 AM GMT+1.
- E-mail (100%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Preston, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Vodafone
Vodafone is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Preston, England
The most recent Vodafone outage reports came from the following cities: Blackburn.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
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4 days ago | |
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Blackburn
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22 days ago | |
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Blackburn
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Internet | 2 months ago |
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Blackburn
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Phone | 3 months ago |
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Blackburn
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Internet | 3 months ago |
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Blackburn
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TV | 3 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Vodafone Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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CP (@PattonCraig) reported from Langho, England@VodafoneUK what a terrible website! Round in circles!!
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Keith R-W (@itskeithriley) reported from Chorley, EnglandI appreciate there is a global pandemic and it‘s unfortunate timing that my broadband was due to connect yesterday BUT @VodafoneUK ‘s solution to not having engineers that can fix the broadband (understandable) is to courier me a new phone that I can use as a mobile hotspot.
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Paul (@paulmurray7) reported from Horwich, EnglandHi @VodafoneUK any idea when the broadband issue in BL6 is being resolved? Missed 2/3 of a work day now due to no internet. Online chat was useless. Wait a couple of hours. That was at 12. Been down since 11!
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Lisa S (@lisajlb1970) reported from Preston, England@VodafoneUK my elderly parents urgently need help with a crackly landline. They are 90 and need a clear phone. All the website support is geared to chat online and broadband. How can we speak to someone please
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Keith R-W (@itskeithriley) reported from Chorley, England@VodafoneUK please can you confirm how long I’ll be on hold to cancel my contract. It’s been 1.5 hours.
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Keith R-W (@itskeithriley) reported from Chorley, England@VodafoneUK And the age restriction has just been reapplies to my phone even though I didn’t request it. Please remove it ASAP as this shuts down my banking apps etc. Thanks.
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Keith R-W (@itskeithriley) reported from Chorley, England@VodafoneUK Ita not that I need help, I’m not 90! It is the iOS differences. As per previous tweet, I got the phone today, if they do not resolve iOS issues within 14 days from today, am I still able to return the device and revert to previous plan
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CJ (@Mash369) reported from Leyland, England@VodafoneUK Slow broadband for a week on and off down to dialup speed last night, 2 hrs on phone and internet only to not be connected, go round in circles or be disconnected. Seems a common problem you are covering up judging by amount of those affected. Hope your compensation scheme works.
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Graham Lillis (@GrahamLillis) reported from Clayton-le-Woods, England@VodafoneUK is your My Vodafone app down? It won't open for me.
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Andrew (@ahennighan) reported from Kirkham, England@colledgematt @Paul_D_Wheatley @VodafoneUK @vodafone It was that bad last night I was tempted to knock on my neighbours and ask for the WiFi code 😅
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Jade (@Squishy_152) reported from Preston, EnglandNo wonder @VodafoneUK are top of the rankings for worst customer service... Absolute joke of an experience today
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Damian Burkhill (@DamoB1970) reported from Adlington, EnglandNot going to lie or exaggerate but @VodafoneUK have to have the customer experience service of any U.K. company, truly broken, poor on the customer effort front and about as accommodating and co-operative as North Korea!! CEO incoming. @NikkiBxxxx
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❤️Tam Æ ❤️ (@tams36) reported from Chorley, England@VodafoneUK my phone has just updated itself and now during phone calls I cannot hear them, they hear me though, had this issue before but can’t remember what solved it! Thanks
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Paul (@paulmurray7) reported from Horwich, England@VodafoneUK good morning, is there anyone I can speak to at this time regarding my broadband connection not working? It should have been live yesterday but isn’t working.
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Paul (@paulmurray7) reported from Horwich, EnglandAnyone @VodafoneUK ? Could someone at least acknowledge and let me know what time the broadband “team” starts? Numerous phone calls and tweets but nothing from @VodafoneUK so far. Broadband still not connected. Not a good start for a new customer is it?
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sarah mccarron (@sarah2b) reported from Chorley, EnglandAbsolutely disgusting customer service from vodaphone from a loyal customer who spends a lot of money with them,They clearly don’t need the custom. @VodafoneUK
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rebecca verdonkschot (@R33BOC) reported from Longton, England@VodafoneUK nightmare..customer services disappointment... still having an issue with my account, after 2 years..been a loyal customer since 2015..ended up having to give up on a call after and hour and a half this morning.
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Andrew (@ahennighan) reported from Kirkham, England@Fcbigdave @colledgematt @myvpops38 @Paul_D_Wheatley @Foggy_lfc @leemunro My phone's 4G is actually testing at 10 times quicker than my fibre BB currently. And the 4G signal in my house is awful. What a joke @VodafoneUK
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Adam holden (@PennineLiving) reported from Blackburn, EnglandHello @VodafoneUK my home broadband with you is down yet again. Online chatted with your staff yesterday and after line checks etc, appeared to have fixed it. But still no internet today. Please help
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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DTrick (@trick78434) reported@VodafoneUK over 48 hours with multiple users with no phone signal or broadband in RH12 3NR. Had signal for 1 hour last night, then it failed again. Any response?
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John from britain (@Johnfo1428695) reported@VodafoneUK @shaunledge52057 Terrible customer services and the service is rubbish
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Stevie G (@GTStevie46) reported@VodafoneUK load of wankers taken my money without asking your customer service is shocking taken money twice in a week
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Vodafone Group (@VodafoneGroup) reported@warebear42 Hi @warebear42, we're sorry to hear this. @VodafoneUK is currently unable to respond on X, but the team will be happy to help you over on Instagram or Facebook. Please drop them a message there, and they’ll get back to you.
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Chris Barnsey (@BarnseyChr77489) reported@VodafoneUK I can no longer claim my voucher please fix this
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bryony (@bryonycdc) reportedavoid @VodafoneUK like the plague - i cancelled my broadband with them as i wasa moving, and they have set up the new person in my old house’s account under MY details and are billing ME for their usage. what the everloving ****.
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Josh Peel (@joshorangepeel) reported@VodafoneUK waste of time speaking to complaint manager, couldn't even make sense , telling me "cant do anything for me" NO ITS THAT YOU REFUSE TO DO ANYTHING absolutely evil company . CUSTOME LOYALTY MEANS NOTHING TO THESE PEOPLE ANYMORE
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Zara Chaudhry (@Zarachaudhry52) reported@KH4NS @VodafoneUK I can understand that there can be technical issues but a 3 week time period is too much Is anyone else in this area also facing such slow speed? 🤨
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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Walkie-talkie repairs UK (@2_Way_Radios) reported@VodafoneUK Tried to resolve an issue with two people, no joy. Going to use my cooling off period to cancel before you even install my broadband. Very poor service and cable install. #cancel #PoorService