Vodafone Outage in Blackburn, England

@VodafoneUK I wrong how u can let my daughter get a phone from my address when she does not live ere u go in the shop and get talked 2 like crap my daughter as her own address so how can u let someone sign up from my address

@VodafoneUK Never would I go with Vodafone

@VodafoneUK please can you confirm how long I’ll be on hold to cancel my contract. It’s been 1.5 hours.

@tonyclark71 @ThreeUK I could not get a signal from @VodafoneUK either

Does this bad ******** work for you @VodafoneUK

@andreajenkyns @VodafoneUK Go with EE Andrea .... no problems at at ....

@VodafoneUK thanks for nothing. Years as a loyal customer and you are not prepared to discount an upgrade 40 minutes on live chat for nothing #theydontcare

@VodafoneUK Well you could call me as has been promised on two separate issues!!

No wonder @VodafoneUK are top of the rankings for worst customer service... Absolute joke of an experience today

Absolutely disgusting customer service from vodaphone from a loyal customer who spends a lot of money with them,They clearly don’t need the custom. @VodafoneUK

@VodafoneUK unbelievable that a guy called Gary actually in your so called customer services dept actually put the phone down on my wife , the most unprofessional and incompetent company I have EVER dealt with ...anyone reading this avoid the company ,go elsewhere for ur contract

@Levisonwood @VodafoneUK Try 2 years! Shockingly bad

Not going to lie or exaggerate but @VodafoneUK have to have the customer experience service of any U.K. company, truly broken, poor on the customer effort front and about as accommodating and co-operative as North Korea!! CEO incoming. @NikkiBxxxx

@VodafoneUK how does anyone ever view their account with you as when you request password reset the emails never arrive or in trash either- poor service good way of avoiding queries

@VodafoneUK @VodafoneCS Can someone with authority to cancel my contract please call me! It is now 10days since I made you aware of issues and addition additional charges to my account is the final straw!! #UtterlyUseless

@VodafoneUK After 63 days of absolute hell being overcharged, getting wrong bills, unfulfilled promises, unhelpful and rude employees the only thing you can do is to let me leave now ... but you won’t cos im trapped in your stupid contract that you forced me into.

@VodafoneUK Just want to say a massive thank you to Stuart in the #VodafoneChorley shop who resolved my issue and made sure my order was sorted for Christmas. Great example of customer services. Thank you.

@VodafoneUK Always happy to help. What a joke. You really don’t care at all about existing customers. Worst company ever dealt with. Avoid at all costs everyone

Why does my @VodafoneUK app keep force closing been a month now and I can’t get on it still even deleted and re downloaded the app. Anyone having the same problem (iPhone)

@mcgough_martin @VodafoneUK Sorted it today finally on call number 3. Crazy though I've been a customer of theirs for about 10 years now... You'd think that would be worth something

@VodafoneUK iv been on hold for 22 minutes then finally got Through for someone to tell me the system is down iv tried messaging and ringing a other department and still no hope absolute joke 😡🤬

@VodafoneUK on hold for 22 minutes for you to answer and tell me the systems down and you can’t access my account 😡🤯

@xbox9805 @VodafoneUK Network has to support it and the only one in the UK that does is @EE

@JohnTillUK @VodafoneUK @O2 @ThreeUK Try @skymobile got a far better deal, and they use O2 network

@VodafoneUK mother in law used her phone for 4 text messages in canada and gets charged £24 !! then customer service think thats acceptable, that is a good reason never to use vodafone !!

@VodafoneUK @AmazonUK id treat myself for a change,id buy some books #TuesdayTreats

@VodafoneUK @AmazonUK Id treat one of my little ones x

@VodafoneUK your automated service is shocking!!!! All I want to do is pay my broadband bill and all I get is do you want to pay your mobile bill #crapcustomerservice

So this is how much @VodafoneUK give a shit about there customers 5 months 5 pones don’t work yet this bollocks #Vodafone #ripoff @BBCWatchdog @contricks @OmbudServices

@VodafoneUK appalling service now wont accept my call to speak to retentions or returns. When I put my number and security code in I just get put on hold for 35 minutes! Is this the company you want phone lines with??? #angry #phones #mobile #apple #contract

@VodafoneUK @AmazonUK #TuesdayTreats id treat my bestie @Stephanie4amy

@BonnieNursie @StopFundingHate @VodafoneUK I’m not a customer of @vodaphoneuk, but I am a customer of @Shearings and emailed them and like you didn’t get a response

@katenoblett @VodafoneUK What do they not understand? I want to leave because I can't use my fucking phone in the house cos their network doesn't fucking work!

Horrendous level of service from @VodafoneUK web chat team tonight #shockingservice #socalledbigcompany

I strongly suggest that everyone avoids @VodafoneUK the service I have recieved has been nothing short of a joke

@VodafoneUK absolutely shocking service! Terrible set up broadbanda month ago with today as activation date. No internet Rang customer service and someone inept took half an hour to say that I had to wait another 14 days for internet! Rang back and they say it’s my fault for 1/2

@VodafoneUK customer service is something else. My dad's phone has had problems for 7 wks. Master reset required. No one can get the code. Vodafone have said they are just the provider. 26 yrs my dad has been with you. He now has no phone and relies on a pension. Empty promises😡

@VodafoneUK Hahah was told 20 mins, told instantaneous, told someone’s going to sort it and still not done. Joke customer service

@davehowe7406 @VodafoneUK Support staff are absolutely useless...just running around in circles flowing scripts instead of actually knowing anything about the problem. And their communication is so patronising!! Got an 8 month old fault they still have no idea about!!

@VodafoneUK I sigh when I see people doing this on Twitter, but you leave me no option. You have cut me off 3 times in as many months for a bill dispute that has nothing to do with my # I would pay not to be your customer. Help me do this. And let’s talk about WiFiassist too#scam

@VodafoneUK if you want unlimited and a decent service go to 3 instead. I have been a business customer of Vodafone’s for 19 years. They won’t let me move to a unlimited plan or take out a rolling sim only contract. Totally useless . Three here I come.

@VodafoneUK Well, @VodafoneUK, 48 hours on from a promised solution in 24 hours (not just a reply, a promise this would be *resolved* in 24 hours) and still not even a reply as my simple complaint moves into Month 4. And still no chat transcript. #Vodafone #Complaint #FourthMonth #Useless

@VodafoneUK Andy, that was useless. You didn't even speak to your chap in customer services. That was a fail