Vodafone Outage in Blackburn, England

Does this bad ******** work for you @VodafoneUK

@andreajenkyns @VodafoneUK Go with EE Andrea .... no problems at at ....

@VodafoneUK thanks for nothing. Years as a loyal customer and you are not prepared to discount an upgrade 40 minutes on live chat for nothing #theydontcare

@VodafoneUK Well you could call me as has been promised on two separate issues!!

No wonder @VodafoneUK are top of the rankings for worst customer service... Absolute joke of an experience today

Absolutely disgusting customer service from vodaphone from a loyal customer who spends a lot of money with them,They clearly don’t need the custom. @VodafoneUK

@VodafoneUK unbelievable that a guy called Gary actually in your so called customer services dept actually put the phone down on my wife , the most unprofessional and incompetent company I have EVER dealt with ...anyone reading this avoid the company ,go elsewhere for ur contract

@Levisonwood @VodafoneUK Try 2 years! Shockingly bad

Not going to lie or exaggerate but @VodafoneUK have to have the customer experience service of any U.K. company, truly broken, poor on the customer effort front and about as accommodating and co-operative as North Korea!! CEO incoming. @NikkiBxxxx

@VodafoneUK how does anyone ever view their account with you as when you request password reset the emails never arrive or in trash either- poor service good way of avoiding queries

@VodafoneUK @VodafoneCS Can someone with authority to cancel my contract please call me! It is now 10days since I made you aware of issues and addition additional charges to my account is the final straw!! #UtterlyUseless

@VodafoneUK After 63 days of absolute hell being overcharged, getting wrong bills, unfulfilled promises, unhelpful and rude employees the only thing you can do is to let me leave now ... but you won’t cos im trapped in your stupid contract that you forced me into.

@VodafoneUK Just want to say a massive thank you to Stuart in the #VodafoneChorley shop who resolved my issue and made sure my order was sorted for Christmas. Great example of customer services. Thank you.

@VodafoneUK Always happy to help. What a joke. You really don’t care at all about existing customers. Worst company ever dealt with. Avoid at all costs everyone

Why does my @VodafoneUK app keep force closing been a month now and I can’t get on it still even deleted and re downloaded the app. Anyone having the same problem (iPhone)

@mcgough_martin @VodafoneUK Sorted it today finally on call number 3. Crazy though I've been a customer of theirs for about 10 years now... You'd think that would be worth something

@VodafoneUK iv been on hold for 22 minutes then finally got Through for someone to tell me the system is down iv tried messaging and ringing a other department and still no hope absolute joke 😡🤬

@VodafoneUK on hold for 22 minutes for you to answer and tell me the systems down and you can’t access my account 😡🤯

@xbox9805 @VodafoneUK Network has to support it and the only one in the UK that does is @EE

@JohnTillUK @VodafoneUK @O2 @ThreeUK Try @skymobile got a far better deal, and they use O2 network

@VodafoneUK mother in law used her phone for 4 text messages in canada and gets charged £24 !! then customer service think thats acceptable, that is a good reason never to use vodafone !!

@VodafoneUK @AmazonUK id treat myself for a change,id buy some books #TuesdayTreats

@VodafoneUK @AmazonUK Id treat one of my little ones x

@VodafoneUK your automated service is shocking!!!! All I want to do is pay my broadband bill and all I get is do you want to pay your mobile bill #crapcustomerservice

So this is how much @VodafoneUK give a shit about there customers 5 months 5 pones don’t work yet this bollocks #Vodafone #ripoff @BBCWatchdog @contricks @OmbudServices

@VodafoneUK appalling service now wont accept my call to speak to retentions or returns. When I put my number and security code in I just get put on hold for 35 minutes! Is this the company you want phone lines with??? #angry #phones #mobile #apple #contract

@VodafoneUK @AmazonUK #TuesdayTreats id treat my bestie @Stephanie4amy

@BonnieNursie @StopFundingHate @VodafoneUK I’m not a customer of @vodaphoneuk, but I am a customer of @Shearings and emailed them and like you didn’t get a response

@katenoblett @VodafoneUK What do they not understand? I want to leave because I can't use my fucking phone in the house cos their network doesn't fucking work!

@VodafoneUK @VodafoneIN @VodafoneGhana @VodafoneGroup @VodafoneQatar @vodafoneNZ Dear Mark @VodafoneUK it's just to spread the wrost service of @VodafoneIN world wide so twitting to aware all Vodafone customers.

@VodafoneUK But if it's 33 days for example, it's tough luck for me even though I can't predict the actions of a foreign trade war. I've let Vodafone off in the past after letting me down & not offering an obvious simple solution, but this really will be the last time now. Had enough

@VodafoneUK There hasn't been a sufficient statement yet, it seems apparent that my P30 Pro won't be getting the Android Q update as would be expected for a flagship device, and resell values are plummeting. As a loyal customer of over 5 years I'd like to know what solutions are on offer.

@VodafoneUK There has been no service in Stanhope County Durham DL13 2UE for 2 days as the mast is not working and despite reporting it still nothing has been done! It needs fixing as a matter of urgency as this is a rural location and many rely on the mobile network.

Disgusting @VodafoneUK @VodafoneGroup .. despite repeated **** ups every month on my bill #Vodafone policy is to give one £15 goodwill gesture per 6 months ~ even though it is the same mistake month after month. All #vodafone user’s should check their bills very very carefully

@VodafoneUK One customer service assistant on webchat said she had requested a reimbursement from her senior colleagues and had given them notes on the case. We were told we’d hear from them in 24-48 hours about the refund. That was on Tuesday. We’ve heard nothing.

@VodafoneUK My poor Mum has spent the last six days on web chat and on the phone trying to sort this out. I cannot ask her to go down another dead end.

@ClaireLouiseutb @EE They are the shittest network in the world @VodafoneUK number 2

@VodafoneUK Never experienced such awful service. Charged for a year after cancelling my contract. Promised a refund last week via complaints and still nothing. Please help

OOOHHH BOY. Iv had to resort to this, i am at the end of my tether. @VodafoneUK your customer service is absolutley shocking. Despite 9 phone calls each lasting between 45mins and an hour, spanning 8 months you are still messing up my phone contracts. Disgraceful. @MartinSLewis