Vodafone Outage in Burnley, Lancashire, England

Vodafone broadband is doing my absolute nut in!!! Poor service and connectivity with nothing being done about it and can’t get through to anyone! Trying to watch @NetflixUK here!!! #vodafonebroadband @VodafoneUK

Hello @VodafoneUK my home broadband with you is down yet again. Online chatted with your staff yesterday and after line checks etc, appeared to have fixed it. But still no internet today. Please help

@VodafoneUK absolutely appalled 😧 by the lack of service & the way I’ve just been spoken to by “ Kyle “ in your collections department. I have a few questions regarding my account & all I was told was your account is in collections I can’t do anything. Shocking and disgraceful

@VodafoneUK @huwflet And again Vodafone Support getting wrong. Why can’t they be clear when this will come to iPhone and Pixel PHONES.

@VodafoneUK tomorrow marks 2 weeks as a broadband customer, 1 day service, 3hrs on hold, 4hrs web chat, 4 broken promises (+1 pending). To top it off £26.42 bill paid!

@VodafoneUK been a broadband customer for one week tomorrow, had service for one day!

@muzicbrew @VodafoneUK It’s fraud, saying they are offering speeds when they are clearly not, iv gone to ofcom about it as im sick of it. And customer service is useless

@muzicbrew @VodafoneUK Past 2/3 weeks now, every evening drops top 2/3 mpbs. They don’t even bother replying to me anymore. There app saying I’m getting speeds of 50 odd. Which I never have. It’s fraud!

And again @VodafoneUK broadband dropped again!!! This is absolutely shit!!! Sick of it!!

Another day of being on hold trying to get hold of someone @VodafoneUK 7 days and counting, and if you put a complaint in that's ignored too. I only want to change my address for broadband! God only knows why you can't do this online!! #shockingcustomerservice

Love how @VodafoneUK don’t reply after this is 4/5 time in 2 weeks of going down, no apology or nothing! Paying for rubbish!! #vodafonebroadband

@12JaffaCakes @Dead_Silence_31 @VodafoneUK @BBCWatchdog Not sure but I have proof this hasn’t worked for weeks properly so they can kiss my arse if they think I am paying to cancel. They aren’t providing a service.

Supposed to have super fast 2 broadband with @VodafoneUK more like snail pace broadband! Time to change providers, your customer service is awful also!

@VodafoneUK I wrong how u can let my daughter get a phone from my address when she does not live ere u go in the shop and get talked 2 like crap my daughter as her own address so how can u let someone sign up from my address

@VodafoneUK Never would I go with Vodafone

@tonyclark71 @ThreeUK I could not get a signal from @VodafoneUK either

@VodafoneUK your adverts are misleading as it says you can roam in more countries at no extra cost than any network, however you have to pay £6 a day in roam further destinations....

@andreajenkyns @VodafoneUK Go with EE Andrea .... no problems at at ....

@VodafoneUK thanks for nothing. Years as a loyal customer and you are not prepared to discount an upgrade 40 minutes on live chat for nothing #theydontcare

@VodafoneUK no service currently in #HebdenBridge update please.

@Levisonwood @VodafoneUK Try 2 years! Shockingly bad

@VodafoneUK Always happy to help. What a joke. You really don’t care at all about existing customers. Worst company ever dealt with. Avoid at all costs everyone

cannot wait to move away from @VodafoneUK in a couple of months 😩 never known a company text and ring so bloody much every single day 🤯

@xbox9805 @VodafoneUK Network has to support it and the only one in the UK that does is @EE

@VodafoneUK @AmazonUK id treat myself for a change,id buy some books #TuesdayTreats

@VodafoneUK your automated service is shocking!!!! All I want to do is pay my broadband bill and all I get is do you want to pay your mobile bill #crapcustomerservice

@VodafoneUK appalling service now wont accept my call to speak to retentions or returns. When I put my number and security code in I just get put on hold for 35 minutes! Is this the company you want phone lines with??? #angry #phones #mobile #apple #contract

@VodafoneUK @AmazonUK #TuesdayTreats id treat my bestie @Stephanie4amy

@VodafoneUK my veryme rewards app doesnt work :(

@VodafoneUK hi is there a problem with the network in tn31 as my friend has no phone

Can honestly say once my phone contract is up I will be moving on from @VodafoneUK and making sure nobody I know uses them either. The customer service I've received over the last 2 weeks has been disgusting

@VodafoneUK is a complete joke of a company. Promised AirPods when upgrading and now saying no to that after taking £331. @CTSI_UK formal complaint being raised.

@VodafoneUK have easily the worst customer service when you ring them in the world by a country mile

@VodafoneUK @N5JFY 7 days later, watch still not working, case with Executive Office but they don't help and don't return calls but Vodafone have managed to send me a bill for an UNCONNECTED WATCH 🤬🤬🤬🤬

@VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!

@VodafoneUK DO NOT SIGN UP WITH THESE CLOWNS. CUSTOMER SERVICE NUMBER NEVER WORKS. CHAT HELP CAN'T EVEN LOG YOU IN WHILE WAITING ONLINE WITH YOU. ONLINE COMPLAINTS FORM WON'T ACCEPT YOUR PHONE NUMBER.

@VodafoneUK Actually no! Have done so a plenty times already, still nothing is fix! I’ll be claiming a refund for my contract for failure to provide the device you charge for. So keep being shite :)

@VodafoneUK If you’ve ever dealt with the customer relations team based outside of the UK, you’d understand they cannot discuss anything that is not on their script... you’d have to offer me an unbelievable contract to stay with Vodafone