Vodafone outages and service status in Burnley, England

Problems in the last 24 hours in Burnley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burnley, England

The most recent Vodafone outage reports came from the following cities: Blackburn, and Accrington.

City	Problem Type	Report Time
Blackburn	E-mail	17 days ago
Blackburn	Internet	2 months ago
Accrington	Internet	2 months ago
Clitheroe	Internet	2 months ago
Blackburn	Phone	2 months ago
Blackburn	Internet	2 months ago

Community Discussion

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Vodafone Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

• 
  EV Man UK (@evmanuk) reported 4 minutes ago from Cowling, England

  @sc101_101 @ToninhoPapoose @VodafoneUK How can I run the tool? Or even download it? It won’t work on a phone (which is on 4G anyway). I should point out after this message, it goes no further. Run that and that’s it. Beach to beginning of the ‘help’.

• 
  LUKE TERRY (@LukeT259) reported 5 minutes ago from Accrington, England

  How hard is it to speak to an actual ******* human that works for @VodafoneUK and not keep getting redirected to the live chat. It’s too early for this **** I just wanna arrange getting my new phone then go to bed

• 
  Katy Q (@MrsQuincent) reported 10 minutes ago from Blackburn, England

  @Levisonwood @VodafoneUK Try 2 years! Shockingly bad

• 
  𝙳𝚊𝚛𝚛𝚎𝚗 𝙲𝚘𝚞𝚕𝚝𝚑𝚊𝚛𝚍 (@coulthard_dc) reported 15 minutes ago from Burnley, England

  My @TalkTalk internet contract finally finished a couple of months ago, I couldn’t wait for it to finish, terrible service and connection. If anyone is looking for an internet provider choose @VodafoneUK customer service top notch and the connection is spot on! #happydays

• 
  Look at that Horse (@Hoban2105) reported 18 minutes ago from Burnley, England

  @VodafoneUK I have been on hold for 45 minutes so far. Cannot use the live chat as that is busy. Broadband keeps dropping out and after 5 separate attempts to sort the issue I still have not had a resolve. Currently WFH so this is causing problems for me.

• 
  Richard (@richard_turmer) reported 18 minutes ago from Read, England

  Called @VodafoneUK re wife’s new @Apple Xr that developed screen fault. As rcvd just 30+ days she told to go to apple and pay to fix. Under 2015 C act, this is a disgrace. Should be replaced or offers repair inside 6 months. @MartinSLewis These guys always seeking to cheat £

• 
  Barry Salkeld (@1971barry40) reported 20 minutes ago from Burnley, England

  @VodafoneUK thanks for nothing. Years as a loyal customer and you are not prepared to discount an upgrade 40 minutes on live chat for nothing #theydontcare

• 
  Matt 🔜 EDC LV (@_MVTTP20) reported 21 minutes ago from Cononley, England

  @VodafoneUK your adverts are misleading as it says you can roam in more countries at no extra cost than any network, however you have to pay £6 a day in roam further destinations....

• 
  Tom Hardman Historic (@TomHardmanLtd) reported 23 minutes ago from Whalley, England

  @VodafoneUK can’t contact them back because the the credit has all gone. She’s only set a few text 6-7, she has people desperate for food and she can’t get back to them. please help people could be starving.

• 
  Sara Swindells (@SwindellsSara) reported 28 minutes ago from Rawtenstall, England

  Vodafone broadband is doing my absolute nut in!!! Poor service and connectivity with nothing being done about it and can’t get through to anyone! Trying to watch @NetflixUK here!!! #vodafonebroadband @VodafoneUK

• 
  Helen Christie (@HelenJC76) reported 28 minutes ago from Haslingden, England

  @VodafoneUK new plan from 5/9 with Entertainment, existing ent plan was switched off pretty much straight away, but couldn’t access the new 1, spent an hour on online chat on 5/9 and was given a credit and told to wait 72 hour, I have but still can’t access it, can you help?

• 
  Adam Hope 🏏 (@Hop3y) reported 29 minutes ago from Burnley, England

  @VodafoneUK I think your fibre WiFi is down in BB12. Nothing on status checker but getting a red flashing light on WiFi.

• 
  Lisa (@LisaFurness9) reported 30 minutes ago from Accrington, England

  @VodafoneUK Never would I go with Vodafone

• 
  Karl Whipp (@KarlWhipp) reported 32 minutes ago from Luddenden Foot, England

  @VodafoneUK you customer service is a complete joke

• 
  Lisa (@LisaFurness9) reported 36 minutes ago from Accrington, England

  @VodafoneUK I wrong how u can let my daughter get a phone from my address when she does not live ere u go in the shop and get talked 2 like crap my daughter as her own address so how can u let someone sign up from my address

• 
  Barry Rose (@baz1536) reported 38 minutes ago from Haslingden, England

  @VodafoneUK @huwflet And again Vodafone Support getting wrong. Why can’t they be clear when this will come to iPhone and Pixel PHONES.

• 
  Lisa Slater (@AutomataMaker) reported 41 minutes ago from Hebden Bridge, England

  @VodafoneUK no service currently in #HebdenBridge update please.

• 
  Mr Raymond Greenwood (@greenwood_mr) reported 46 minutes ago from Whalley, England

  @andreajenkyns @VodafoneUK Go with EE Andrea .... no problems at at ....

• 
  Adam holden (@PennineLiving) reported 59 minutes ago from Blackburn, England

  Hello @VodafoneUK my home broadband with you is down yet again. Online chatted with your staff yesterday and after line checks etc, appeared to have fixed it. But still no internet today. Please help

• 
  Daryl W-S ✊🏻🇺🇦🌱🇪🇺 @darylws@mas.to (@darylws) reported 59 minutes ago from Hebden Bridge, England

  Anyone else having mobile network issues with @VodafoneUK atm? Have absolutely nothing for some reason. (Their network status page is as useful as a chocolate teapot)

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  brendan (@kegger1664) reported 10 minutes ago

  @Helptalk_cht No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!

• 
  🇳🇬✨ (@Cajovi_Daniel) reported 10 minutes ago

  Is @VodafoneUK broadband down? Or is it just mine?

• 
  Fhunner (@_Fhunner) reported 12 minutes ago

  Are there connectivity problems in the Cardiff Bay area for 5g networks? Been having problems since the weekend. @VodafoneUK

• 
  Arjun Chohan (@ArjunChohan) reported 20 minutes ago

  @VodafoneUK, my internet has been down for nearly 48 hours and I’m wondering why it hasn’t been restored yet?

• 
  Deneuk12 (@deneuk1273642) reported 21 minutes ago

  How do @VodafoneUK survive.? Stood outside Ipswich shop for ten minutes. Locked for security reasons? Eventually got in and stood for another ten minutes and never got served, so we walked out!

• 
  Colin Miller (@jamieguy1975) reported 22 minutes ago

  @VodafoneUK Tried to top up daughters phone as she is out and the website won't let me and so called customer services can't find or are unwilling to help.

• 
  Anna Maslowicz (@annamazz) reported 22 minutes ago

  @VodafoneUK are you having issues with your website and app today? Unable to log on and have an issue with my account

• 
  Scott (@scottmacg3469) reported 27 minutes ago

  @VodafoneUK Costs go up, service goes down!!!!

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 28 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  Sanj (@sanj2000) reported 28 minutes ago

  @VodafoneUK I need some help with a number that should have ported to another provider in October 2025 but doesn’t to have completed. It is my mother in laws number and has only just realised. Can you help please