Vodafone Outage in Whalley, Lancashire, England

@VodafoneUK @huwflet And again Vodafone Support getting wrong. Why can’t they be clear when this will come to iPhone and Pixel PHONES.

@VodafoneUK my phone has just updated itself and now during phone calls I cannot hear them, they hear me though, had this issue before but can’t remember what solved it! Thanks

@VodafoneUK something tells me there is a problem when you can't get through to customer service for 2 hrs, then get blamed for the problem #roomtoimprove #PracticeWhatYouPreach

@VodafoneUK Slow broadband for a week on and off down to dialup speed last night, 2 hrs on phone and internet only to not be connected, go round in circles or be disconnected. Seems a common problem you are covering up judging by amount of those affected. Hope your compensation scheme works.

@VodafoneUK And the age restriction has just been reapplies to my phone even though I didn’t request it. Please remove it ASAP as this shuts down my banking apps etc. Thanks.

@VodafoneUK Ita not that I need help, I’m not 90! It is the iOS differences. As per previous tweet, I got the phone today, if they do not resolve iOS issues within 14 days from today, am I still able to return the device and revert to previous plan

@VodafoneUK I wrong how u can let my daughter get a phone from my address when she does not live ere u go in the shop and get talked 2 like crap my daughter as her own address so how can u let someone sign up from my address

@VodafoneUK Never would I go with Vodafone

@VodafoneUK please can you confirm how long I’ll be on hold to cancel my contract. It’s been 1.5 hours.

@andreajenkyns @VodafoneUK Go with EE Andrea .... no problems at at ....

@VodafoneUK thanks for nothing. Years as a loyal customer and you are not prepared to discount an upgrade 40 minutes on live chat for nothing #theydontcare

Absolutely disgusting customer service from vodaphone from a loyal customer who spends a lot of money with them,They clearly don’t need the custom. @VodafoneUK

@Levisonwood @VodafoneUK Try 2 years! Shockingly bad

@VodafoneUK Just want to say a massive thank you to Stuart in the #VodafoneChorley shop who resolved my issue and made sure my order was sorted for Christmas. Great example of customer services. Thank you.

@VodafoneUK Always happy to help. What a joke. You really don’t care at all about existing customers. Worst company ever dealt with. Avoid at all costs everyone

@VodafoneUK iv been on hold for 22 minutes then finally got Through for someone to tell me the system is down iv tried messaging and ringing a other department and still no hope absolute joke 😡🤬

@VodafoneUK on hold for 22 minutes for you to answer and tell me the systems down and you can’t access my account 😡🤯

@xbox9805 @VodafoneUK Network has to support it and the only one in the UK that does is @EE

@VodafoneUK @AmazonUK id treat myself for a change,id buy some books #TuesdayTreats

@VodafoneUK your automated service is shocking!!!! All I want to do is pay my broadband bill and all I get is do you want to pay your mobile bill #crapcustomerservice

@VodafoneUK appalling service now wont accept my call to speak to retentions or returns. When I put my number and security code in I just get put on hold for 35 minutes! Is this the company you want phone lines with??? #angry #phones #mobile #apple #contract

@VodafoneUK @AmazonUK #TuesdayTreats id treat my bestie @Stephanie4amy

@BonnieNursie @StopFundingHate @VodafoneUK I’m not a customer of @vodaphoneuk, but I am a customer of @Shearings and emailed them and like you didn’t get a response

@katenoblett @VodafoneUK What do they not understand? I want to leave because I can't use my fucking phone in the house cos their network doesn't fucking work!

@VodafoneUK no service for 24hr+ in Madeira and £££ added to my bill. #SortItOut #Vodafonedown

@VodafoneUK Still nothing. And obviously I can’t ring your helplines with no service either

@VodafoneUK I’ve been waiting one month for my upgraded new phone & I was originally told 5 working days. I get emails offering no explanations. I’ve also been charged for the upgrade. Tried calling customer services and 50 min waiting time. Disgraceful.

@WeAreOpenreach hi can you return to my property and fix my broadband. You have attended once and told me you would return and fix the external fault. Although I have repeatedly contacted @VodafoneUK I’ve got nowhere.

@VodafoneUK my very me account does not work anymore help!

@Benspashett @VodafoneUK Hi Ben, Vodafone has made us aware of the issue and that some customers may have received incorrect bills in error. They have assured us that they fixed the issue as soon as they could and will ensure that no customer is wrongly billed.

He u fortunately left the conversation and I am on poor chap number 6 obviously I would call @VodafoneUK direct if I had any service

@highlight18 @VodafoneUK OMG poor Vodafone lol

@VodafoneUK declining to unlock my phone today saying not been used for over 30 days, even though my 30 day pay as you go sim has expired. Great customer service!

@VodafoneUK received the text just after the Scotland game (Rugby World Cup), then immediate loss of service and a £3,200+ extras bill. Outrageous! Used iMessage to notify my brother in the U.K. from a Greek WiFi connection to contact Vodafone - who told him for me to phone them!