Vodafone Outage in Whalley, Lancashire, England

@andreajenkyns @VodafoneUK Go with EE Andrea .... no problems at at ....

@VodafoneUK thanks for nothing. Years as a loyal customer and you are not prepared to discount an upgrade 40 minutes on live chat for nothing #theydontcare

Absolutely disgusting customer service from vodaphone from a loyal customer who spends a lot of money with them,They clearly don’t need the custom. @VodafoneUK

@Levisonwood @VodafoneUK Try 2 years! Shockingly bad

@VodafoneUK Just want to say a massive thank you to Stuart in the #VodafoneChorley shop who resolved my issue and made sure my order was sorted for Christmas. Great example of customer services. Thank you.

@VodafoneUK Always happy to help. What a joke. You really don’t care at all about existing customers. Worst company ever dealt with. Avoid at all costs everyone

@VodafoneUK iv been on hold for 22 minutes then finally got Through for someone to tell me the system is down iv tried messaging and ringing a other department and still no hope absolute joke 😡🤬

@VodafoneUK on hold for 22 minutes for you to answer and tell me the systems down and you can’t access my account 😡🤯

@xbox9805 @VodafoneUK Network has to support it and the only one in the UK that does is @EE

@VodafoneUK @AmazonUK id treat myself for a change,id buy some books #TuesdayTreats

@VodafoneUK your automated service is shocking!!!! All I want to do is pay my broadband bill and all I get is do you want to pay your mobile bill #crapcustomerservice

@VodafoneUK appalling service now wont accept my call to speak to retentions or returns. When I put my number and security code in I just get put on hold for 35 minutes! Is this the company you want phone lines with??? #angry #phones #mobile #apple #contract

@VodafoneUK @AmazonUK #TuesdayTreats id treat my bestie @Stephanie4amy

@BonnieNursie @StopFundingHate @VodafoneUK I’m not a customer of @vodaphoneuk, but I am a customer of @Shearings and emailed them and like you didn’t get a response

@katenoblett @VodafoneUK What do they not understand? I want to leave because I can't use my fucking phone in the house cos their network doesn't fucking work!

@EE your customer service is appalling. 22 years of loyalty over £14k spent and yet you refuse to resolve my issue. #CustomerService #fail #poor I’m off to @VodafoneUK #eeyougotitwrong #CustomerFeedback

@PROJ3CTGD @VodafoneUK @O2 @ThreeUK @EE Im @EE but i give em this they bring new phone within 24 hours..brilliant service 10/10 😊😂

@VodafoneUK have the worst customer service of any company I have done business with. I would not recommend to an enemy nevermind family or friends.

DO NOT GO WITH @VodafoneUK BROADBAND!! After 12 months of dealing with complaint with poor service and awful connection. I get told #vodafone won’t do anything. Cause “they can’t see a problem” &. “ it’s my problem”.

@O2 @ShaunJo21473309 I dont get why @Ofcom cant just look at @o2 twitter for evidence of customer dissatisfaction. @o2 knows ignoring @ofcom and the ombudsman is enough to get them to leave alone. @ThreeUK @CPWTweets @EE @VodafoneUK

@O2 @iamnotanicola Always worth checking @VodafoneUK @ThreeUK and @EE, @CPWTweets too. @o2 are cheap because they skimp on customer service! Font be fooled with the sweet nothings from the social media team! Always collect from store too! @o2 couriers pinch deliveries

@VodafoneUK I have complained about the same issue around 5 times and it STILL hasn't been fixed

I’ve made a call to @VodafoneUK Customer Service on the 10th of April. Been assured that they will respond to my query within 2 working days. I’ve emailed them now twice since then with no answer as of yet! Very poor and disappointing service!!!

@VodafoneUK Yes she has but it should not take almost an hour to get it. It was totally unacceptable. I am considering moving to another provider because of the lack of customer care shown to her.

@VodafoneUK need to seriously sort out customer service. You have so many terminologies and ping pong customers between store and CS. What happened to omni channel and simple customer service