Vodafone Outage Report in Chorley, Lancashire, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Chorley, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chorley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Chorley, Lancashire, England
The most recent Vodafone outage reports came from the following cities: Blackburn, Accrington, Bolton, Skelmersdale and Bury.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Accrington |
Internet | |
| Bolton |
Phone | |
| Skelmersdale |
Phone | |
| Blackburn |
Phone | |
| Bury |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Chorley, England
Latest outage, problems and issue reports in Chorley and nearby locations:
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David Connor
(@TheDavidConnor) reported
from
Ormskirk, England
Hi @VodafoneUK. Your network signal in Town Green (L39) is below awful.
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Niki Meikle
(@nikilianne) reported
from
Bolton, England
@VodafoneUK Wow!! Thought you should know your complaint’s team has just informed me that after I fill in the feedback form giving them a score of 10, 10, 10 it will automatically generate a text message to confirm my £40 credit, have I just been bribed to give them the top score? 🤔
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James Buckley
(@GSaEConsultancy) reported
from
Ormskirk, England
@stuartfergus @VodafoneUK Stuart, I've had the worst experience with @VodafoneUK you can imagine I understand your frustration
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Helen Christie
(@HelenJC76) reported
from
Haslingden, England
@VodafoneUK new plan from 5/9 with Entertainment, existing ent plan was switched off pretty much straight away, but couldn’t access the new 1, spent an hour on online chat on 5/9 and was given a credit and told to wait 72 hour, I have but still can’t access it, can you help?
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𝕃𝕚𝕧🎄- birthday girl 25 today 🎉🥳🎂🎁🎊
(@xoliviajayne) reported
from
Bury, England
@VodafoneUK hi I got a contract with you and I would like to keep my number from my old network I have a pac code how do I go about doing this
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Joanne Fairhurst
(@nutty1976) reported
from
Wigan, England
@VodafoneUK hi any idea when the WN5 mast is coming back on ? No phone signal all day. I have seen it being worked on this morning
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Nicholas Lewis
(@Nicholas112244) reported
from
Bolton, England
@VodafoneUK how can I cancel my iPhone 12 back order I’m sick of waiting and getting same reply every week on the update
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Rebecca Harrisson
(@Miss_Defying) reported
from
Ormskirk, England
@VodafoneUK Thanks Robyn. There is a forum on their website which suggests a few other customers have had the same issue and that it's a porting fault. But when a technician called me today he was really offhand and said that I'd just Googled and hadn't got proper info!
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Rebecca Harrisson
(@Miss_Defying) reported
from
Ormskirk, England
@VodafoneUK Will be switching to you if people continue to speak to me like he did!! He said it might be your issue but I can't see how that would be the case and I can call anyone else without a problem.
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Kadoo Sport Coaching
(@Kadoo_Sports) reported
from
Westhoughton, England
@VodafoneUK appalling service from Vodafone being passed around the customer service line and each time the person I’m passed to have no idea of my issue. I’m going to go and sit in your Bolton store until they sort it
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gkaabi
(@dokhtarzemston) reported
from
Bryn, England
@VodafoneUK @dolb21 worst company and customer service ever.nightmare i had with after all you find out it was mistake from you! you had been charged me more than usual while i was waiting to sort it out you put my name as a bad creditor!while i never had history of late payment in my name!
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🅒🅞🅡🅨 & 🅐🅐🅡🅞🅝
(@CoryTysonXXX) reported
from
Bury, England
@VodafoneUK I think you’re missing the point here. I know these responses are automated I’m more frustrated at the fact that it’s been over a week & I was told it’s be with me within 7 working days. As a long high spending customer you’d think I’d be told correct information when I upgraded
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Karl Diggle
(@MrKarlDiggle) reported
from
Bolton, England
@VodafoneUK why’s your broadband gone so **** just dropping connection all the time and no way of finding out what’s going on no support can’t even speak to anyone on web chat
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Damien & Emma
(@damienandem) reported
from
Bolton, England
@VodafoneUK Hi are you having problems with your website at all. I can’t get passed payment options, its just spinning and doesn’t move onto spend manager ?
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Wayne Burgess
(@w1a1y1n1e1) reported
from
Bolton, England
Vodafone I wanted to remove 1 device from my contract that the contract has ended on. Not be passed from pillar to post to be cut off and spookily have to pay another month because you deem it’s now into another charge. @VodafoneUK you now lose all 3 devices 20 + year customer
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LUKE TERRY
(@LukeT259) reported
from
Accrington, England
How hard is it to speak to an actual ******* human that works for @VodafoneUK and not keep getting redirected to the live chat. It’s too early for this **** I just wanna arrange getting my new phone then go to bed
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Rebecca Harrisson
(@Miss_Defying) reported
from
Ormskirk, England
@VodafoneUK I'm not sure... as far as I can tell it's a @virginmedia issue. But you may be able to help. No one on Vodafone can call our virgin landline. It just beeps or says the number and code combination isn't recognised.
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Mikee
(@Mikee_1894) reported
from
Abram, England
@Reverend_Makers @VodafoneUK I feel that! I spent half of lockdown working from home with no Wi-Fi because I was stupid enough to sign a contract with them for that aswell!
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Tom Hardman Historic
(@TomHardmanLtd) reported
from
Whalley, England
@VodafoneUK can’t contact them back because the the credit has all gone. She’s only set a few text 6-7, she has people desperate for food and she can’t get back to them. please help people could be starving.
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Joanne Fairhurst
(@nutty1976) reported
from
Wigan, England
@VodafoneUK just had the text to say my mast is off 5 days. I've zero mobile signal and considerating the amount of money I pay this isn't acceptable
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan D. Beer
(@jonathandbeer) reported
@GeorgeMonbiot @VodafoneUK Good luck! These are all extremely valuable recommendations that Vodafone, and all other service providers (both telephone/internet and other utilities) should unconditionally adopt.
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jono
(@jonosurfboy) reported
@GeorgeMonbiot @VodafoneUK How about these principles being drafted into legislation so all companies do not treat their customers appallingly, deceased or otherwise. They’ve got away with this behaviour for far too long. Send it to your mate Penny. An early policy for her.
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Alasdair King
(@alasdairking) reported
@GeorgeMonbiot @VodafoneUK Incentives. What's your Retention Marketing target? What % of people calling in to ask to cancel do you ask your staff to turn around (retain)? Are "I'm calling because I'm bereaved" calls counted in this total? Are there bonuses for staff in hitting these retention targets?
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Simon Holder
(@red1hols) reported
@GeorgeMonbiot @VodafoneUK Tended to be all about handling volume and closing complaints quickly. There were also metrics based on complaints to OfCom, but the measure of success was more about not being as bad as competitors rather than being the best….
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Alasdair King
(@alasdairking) reported
@GeorgeMonbiot @VodafoneUK Another question might be "has there been concern that customers are using 'I'm bereaved' as a way to cancel contracts? Have you discussed this internally? Has it produced any guidelines for staff or change in bonuses?
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I P Freely
(@PMssewerswims) reported
@GeorgeMonbiot @VodafoneUK George, I took a phone call from one of the directors over several complaints I made, regarding customer service, systems in place, staff training & the attitude of staff. Offered me £50 credit. Refused and escalated. He kept telling me how lucky I was to be speaking to him 🤬
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Michael Lenehan / Mícheál Ó Leannacháin
(@xlenm) reported
@GeorgeMonbiot @VodafoneUK Really well done on this. Might it be beneficial to invite a representative from @WhichUK to join you? They have a long track record of dealing with cases & patterns of bad customer care and can probably offer good advice.
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david webster🏴⚒🇪🇺
(@davidjwebster21) reported
@GeorgeMonbiot @VodafoneUK All very pertinent issues. Not just Vodafone. 3 are bad too especially no email address, overuse of bots, no transcripts of chat conversations, premature allocation to debt collectors before resolution, etc. Well done george, keep on hassling!
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Hannah Park
(@hparky88) reported
@VodafoneUK is without a doubt the worst company I have ever had to deal with! And I haven’t been a customer for 4 years!
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🄿🅁🄴🅃🅃🅈 🄷🄰🅃 🄼🄰🄲🄷🄸🄽🄴
(@PrettyHatMech) reported
@GeorgeMonbiot @VodafoneUK Average Handling Time. Agents are assessed on how quickly they handle a call; which drives them to end a call before the issue is resolved. Effectively it’s a metric that puts availability to answer the phone before quality of service.