Vodafone outages and service status in Wigan, England

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  Darren Thomas (@DagsJT) reported 3 minutes ago from Warrington, England

  So now @VodafoneUK say they’ve lifted this cap and I should start to see my speeds go up over the next 24-48 hours. I can’t help but feel like nothing is going to change and my speed won’t go up at all. I’ve got zero confidence in @VodafoneUK when their own directors office ...

• 
  Darren Thomas (@DagsJT) reported 7 minutes ago from Warrington, England

  Probably fair to say @VodafoneUK are by far the slowest to respond to anything on Twitter of the broadband suppliers I’ve dealt with. Really poor customer service which kinda matches what I’ve heard about their service before joining.

• 
  Joanne Fairhurst (@nutty1976) reported 14 minutes ago from Wigan, England

  @VodafoneUK hi i need to try a new sim as my phone has stopped receiving incoming calls. Will my local shop be able to help ?

• 
  Paul (@paulmurray7) reported 21 minutes ago from Horwich, England

  Hi @VodafoneUK any idea when the broadband issue in BL6 is being resolved? Missed 2/3 of a work day now due to no internet. Online chat was useless. Wait a couple of hours. That was at 12. Been down since 11!

• 
  Cat Shaw (@Cat_Shaw_) reported 21 minutes ago from Warrington, England

  Anyone in the WA1 area having issues with @VodafoneUK internet. Had intermittent connection for almost 2wks 🤬

• 
  Marko (@SopranoCrew) reported 22 minutes ago from Atherton, England

  @VodafoneUK terrible customer service tell you to DM them then don't respond #poor

• 
  ⭐⭐⭐Rusty⭐⭐⭐1️⃣9️⃣* - Still Wearing a Mask and Soci (@Rusty5010) reported 27 minutes ago from Prescot, England

  @VodafoneUK @CostaCoffee I've tried to use this locally a few times over the years, but every @CostaCoffee I've tried it in hsve said "we font fo it in this branch" so I've given up trying to redeem this very me reward or Friday treat, due to the embarrassment of bring turned down.

• 
  Darren Thomas (@DagsJT) reported 31 minutes ago from Warrington, England

  @RichPierce0079 @virginmedia @SkyUK @VodafoneUK All different issues really. Virgin is its own thing. Sky could have been a line issue, Vodafone went live earlier today but despite saying it has an internet connection it doesn’t. Almost like they’ve not activated it on their end despite the app saying the line is active.

• 
  Lainey 🇬🇧 (@lainey5565) reported 33 minutes ago from Prescot, England

  @VodafoneUK Thanks for the reply BUT I've 'spoken' to Vodafone too many times about signal dropping constantly nothing gets done, even when you can 'see' it's happening😕 roll on the end of my contract

• 
  Jane Holt X (@Losecontr0lx) reported 40 minutes ago from St Helens, England

  @VodafoneUK what’s with the signal issues today? either getting 1 bar or no bars at all… can’t even send a simple text message or anything.

• 
  Mikee (@Mikee_ManCity) reported 42 minutes ago from Abram, England

  @VodafoneUK the problem is resolved for now and I'll be leaving Vodafone as soon as my contract is up. thanks for replying a day and a half later, kinda proved my point!

• 
  Love Liverpool Life 🥰 (@Rinisparkle) reported 44 minutes ago from Liverpool, England

  @VodafoneUK So paying for a service which I can’t actually use 👏🏼👏🏼👏🏼

• 
  Darren Thomas (@DagsJT) reported 44 minutes ago from Warrington, England

  @VodafoneUK Had a call from your broadband team earlier but I wasn’t at home so they gave me a ref number and a phone number to call you back. But your system doesn’t recognise my ref number and now I’m stuck in a queue just trying to speak to anyone. 10 mins so far. Poor.

• 
  Joanne Powell (@jowsiedowsie) reported 45 minutes ago from St Helens, England

  @VodafoneUK get your act together!!! 5 months with an issue and still not sorted 😡😡 on the phone yet again!!!

• 
  Darren Thomas (@DagsJT) reported 46 minutes ago from Warrington, England

  Been on the phone for 28 mins so far trying to cancel my @VodafoneUK broadband. First person says I’ll have to pay £149 to leave despite them not meeting OFCOM regulations, then they back down and say they’ll waive the fee, then transfer me to 2nd Line regarding my speeds!

• 
  Darren Thomas (@DagsJT) reported 49 minutes ago from Warrington, England

  @VodafoneUK I’ve logged an official complaint now. I’ve wasted so much time on here, your chat and (when i get through) to your phone team only to not actually get anywhere and get the speed I’ve been promised. Hopefully an official complaint will get someone to actually bother.

• 
  Col.I.Am (@CP_Jock) reported 49 minutes ago from Urmston, England

  Hey @VodafoneUK your twitter support has eclipsed your online and phone support. 👏 you are the worst support team ever.

• 
  Keith R-W (@itskeithriley) reported 53 minutes ago from Chorley, England

  @VodafoneUK @Societyinflames Mine isn’t even connected. Any chance of some uk based support

• 
  Rebecca Harrisson (@Miss_Defying) reported 53 minutes ago from Ormskirk, England

  @VodafoneUK I'm not sure... as far as I can tell it's a @virginmedia issue. But you may be able to help. No one on Vodafone can call our virgin landline. It just beeps or says the number and code combination isn't recognised.

• 
  CJ (@Mash369) reported 58 minutes ago from Leyland, England

  @VodafoneUK something tells me there is a problem when you can't get through to customer service for 2 hrs, then get blamed for the problem #roomtoimprove #PracticeWhatYouPreach

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mark (@markLFC2010) reported 4 minutes ago

  @VodafoneUK hi as a 3 customer does that mean we can use the Vodafone rewards app like o2 and virgin?

• 
  Richard Kennedy (@RichardKennedy) reported 6 minutes ago

  @VodafoneUK @antonycotton “Hi there! We’d love to continue this in DMs, mainly because public evidence of our incompetence is terrible for brand awareness.”

• 
  CanonBall (@FoderCanon) reported 7 minutes ago

  @VodafoneUK Why is Vodafone coverage so poor in the Midlands. It is appalling

• 
  Scott Garner (@D0C_RAY) reported 7 minutes ago

  @VodafoneUK Red contract is ending and I received a text saying I’ll be charged for my entertainment package if I don’t cancel. If I renew my contract for another red package including entertainment do I need to cancel & resubscribe or do you roll the sub? Called 191 and no help.

• 
  Daniel Pybus (@danielpybus) reported 8 minutes ago

  @VodafoneUK is 10 days reasonable to fix a faulty phone you sold me for £1200 and your app said it’s a faulty battery. Under the Consumer Rights Act 2015, you are entitled to have a faulty phone repaired or replaced within a "reasonable time"

• 
  Leoy S (@l3roy0) reported 11 minutes ago

  @VodafoneUK @roketdog @VodafoneUK Hi, I urgently need help changing my recent SIM order [Order number: WEB-0001000055615335] to an eSIM QR code via email, as my phone doesn't support physical SIMs. I can't call the support line. Please check your DM or reach out to me! Thanks.

• 
  Ceri Allman (@ceriallman3) reported 13 minutes ago

  No internet now for a week and cant even get vodafone to return a call and explain or give timescales. Anyone ever experienced similar? To say im disappointed in their customer service is an understatement. @VodafoneUK #vodafone #poorcustomerservice #vodafonefrustrations

• 
  Graham Wharton (@Graham_Wharton) reported 14 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile I've been a victim of identity theft and someone is opening lyca mobile accounts in my name, using my credit file. Lyca mobile have been crap dealing with it. No sense of urgency. Call centre staff won't deal with me.

• 
  DC (@ericb3323) reported 17 minutes ago

  @VodafoneUK I'm having one of the worst customer experiences with your broadband team.I'm now at day 6 with no broadband,waited in Tuesday for a new router, to find your team didn't order it!they promised Wednesday so waited in, guess what?They didn't order it again!what a joke!

• 
  Simon Winstanley (@Winclouduk) reported 19 minutes ago

  @ThreeUK @ThreeUKSupport u so need to get proper signal on ln12 2 area. Mablethorpe gets proper 5g and 4g and all we get is basic 4g which is rubbish. When will we get proper upgrades signal? @VodafoneUK never cares so hoping u can push your parent company