Vodafone Outage Report in Prescot, Knowsley, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Prescot, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Prescot, Knowsley, England
The most recent Vodafone outage reports came from the following cities: Wigan, Liverpool, Wallasey and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Phone | |
| Liverpool |
Phone | |
| Wallasey |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@VodafoneUK Had a call from your broadband team earlier but I wasn’t at home so they gave me a ref number and a phone number to call you back. But your system doesn’t recognise my ref number and now I’m stuck in a queue just trying to speak to anyone. 10 mins so far. Poor.
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Linda Scott 🖐
(@lindas1954) reported
from
Wallasey, England
@VodafoneUK I will share the news that Vodafone Uk has appalling customer service. Over 24hrs after broadband fitted, it still isn’t connected. Over 1hr 45mins on hold and no answer from customer services. Not a great start for a new customer!
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David-Leeroy Sellers
(@LeroyDLS) reported
from
Liverpool, England
I am absolutely fuming waking up an Unsolicited cold call from @EE trying to sell me stuff. I blocked so many numbers and seriously that’s the last straw @EE CANCEL MY CONTRACT!! NOW!! It’s clearly #harassment - @VodafoneUK WOULD NOT TREAT a valued customer this way 😡@ee
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Ben Evans
(@BenEvo7) reported
from
Northwich, England
@VodafoneUK by far the worst company for customer service. 4 days of calling in to try solve my issue, every agent giving a different message and still I cannot log into my account despite false promises. Easier to get blood from a stone than fix an issue with this company 🤬
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gary crowe
(@garycrowe03) reported
from
Liverpool, England
@VodafoneUK That is the level of service you give, you allow a 10 year old boy to be upset because your lack communication skills by given different information depending on who you speak to.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@VodafoneUK I’ve logged an official complaint now. I’ve wasted so much time on here, your chat and (when i get through) to your phone team only to not actually get anywhere and get the speed I’ve been promised. Hopefully an official complaint will get someone to actually bother.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Been on the phone for 28 mins so far trying to cancel my @VodafoneUK broadband. First person says I’ll have to pay £149 to leave despite them not meeting OFCOM regulations, then they back down and say they’ll waive the fee, then transfer me to 2nd Line regarding my speeds!
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Lord Alistair Kealey
(@alistair_kealey) reported
from
Birkenhead, England
@VodafoneUK FIVE WEEK NO FULL SERVICE NUMBER OF FAILURES BY VODAFONE ALL I GET £30 AS A SMALL BUSINESS CUSTOMER UNABLE TO RECEIVE CALLS
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Tom McDermott
(@tmcd1989) reported
from
Roby, England
@VodafoneUK I cancelled my contract but my Spotify has continued. I can’t cancel via the link as my number is no longer on Vodafone. Can somebody cancel it please.
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George Holland
(@george94holland) reported
from
Formby, England
Avoid @VodafoneUK if you're looking for an Android phone, you'll never ever receive updates!
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Ngaryan
(@welfarelawyer) reported
from
Liverpool, England
Absolutely unacceptable I have been on live chat for the last 2 days and now and been cut off. Still no closer to getting disconnected @VodafoneUK sort your customer service out! 😡
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Zara Prudhoe
(@zara_c_) reported
from
Roby, England
@VodafoneUK your customer service is shocking still waiting for a call back from customer relations following a data protection breech!! 😡😡
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
So now @VodafoneUK say they’ve lifted this cap and I should start to see my speeds go up over the next 24-48 hours. I can’t help but feel like nothing is going to change and my speed won’t go up at all. I’ve got zero confidence in @VodafoneUK when their own directors office ...
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Ngaryan
(@welfarelawyer) reported
from
Liverpool, England
@VodafoneUK Cut the call as I have work. It's madness that you can't go in-store to just cancel a contract. Or it's not made simpler for people wanting to leave. This whole experience has been stressful and I'm very reluctant to recommend Vodafone in the future.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
. @VodafoneUK are reaching new levels of incompetence. After a complaint regarding slow speeds, the first person at the directors office tells me it’s tough and I’ll never get the speed I was promised. Not happy with this, I follow it up and another person from the office ...
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karla williams
(@popkw) reported
from
Warrington, England
@VodafoneUK shocking service. I’ve spoken to six advisors and still not fixed the problem. I have been a Vodafone customer for many years with 4 phones well no longer, I am done.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@VodafoneUK This is a long running issue I’m afraid. I’ve had Steve from your directors office tell me I’ll never get more than 39Mbps due to my distance from the exchange, but Openreach say it’s distance from cabinet and not exchange. I don’t think Vodafone want to investigate it really.
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
Hi @VodafoneUK can you please check the signal and coverage in the #Gateacre area of #Liverpool (postcode to mention L25 5JY), there’s literally no 4G signal in the area and very slow 3G or No Service on iPhone X. Thanks #Vodafone #VodafoneUK 📱
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Linda Scott 🖐
(@lindas1954) reported
from
Wallasey, England
@VodafoneUK had broadband fitted yesterday, still not connected and now been on hold for over an hour on customer service. Not a great start.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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❤️🦋Amanda Buckley-Taylor 🦋🦋💜💜💜💜
(@AMANDAJAYNEMJ) reported
@VodafoneUK your customer service is shite the worst 🤬🤬🤬
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Karla Enher
(@KarlaEnher) reported
@jordanpearce91 @VodafoneUK MK42 also down since 8pm... Impossible to get through to anyone on the chat to report it.
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Sophie Eloise
(@SPickering4) reported
@VodafoneUK such a shame you don’t look after your existing customers but instead preference new customer. Sim only contract has come to an end but you won’t offer existing customers the same deals you are new customers …. Surely loyalty should be the other way around?!
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Geekzania
(@Geekzania) reported
@VodafoneUK broadband down, network check tells me there is a fault and directs me to chat, agent can tell me nothing, not acceptable
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Ciderman 🇬🇧
(@CidermanRuss) reported
Switched mobile provider from @VodafoneUK to @Plusnet and couldn't be happier. Great customer service that doesn't require a 20 minute wait on hold and better still it's so much cheaper & More flexible for the same data etc. 👍
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Daniel Wong
(@daniel624) reported
@Craig01525652 @VodafoneUK Internet down here in Milton Keynes MK9
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Jordan Pearce
(@jordanpearce91) reported
@VodafoneUK My internet is down in the Bedford area and there is no one available via your chat service or via the phone. Is someone able to help / advise when this will be fixed?
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Craig
(@Craig01525652) reported
@VodafoneUK is your internet down ?
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sg
(@sg_gunner) reported
@VodafoneUK home broadband is down and nobody available on chat. Tried calling and cut off as nobody was available.
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Richard Hilsley
(@RichardHilsley) reported
@VodafoneUK so it turns out the repair bag Vodafone send to return handsets do not meet @RoyalMailHelp guidelines all phone should be in rigid containers now I’m £1600 down as Royal Mail are refusing to reimburse due to Vodafone skimping on packaging 👍🏼