Vodafone outages and service status in Prescot, England

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  Kadoo Sport Coaching (@Kadoo_Sports) reported 5 minutes ago from Westhoughton, England

  @VodafoneUK appalling service from Vodafone being passed around the customer service line and each time the person I’m passed to have no idea of my issue. I’m going to go and sit in your Bolton store until they sort it

• 
  Legacy Wirral Kloppite* 🖐👍 19 #JohnsonOut (@paulgtrainer) reported 10 minutes ago from Birkenhead, England

  @VodafoneUK I am trying to cancel an order I made for home broadband, but I cannot seem to be able to contact anyone to sort it. Can you help please?

• 
  David Connor (@TheDavidConnor) reported 23 minutes ago from Ormskirk, England

  Hi @VodafoneUK. Your network signal in Town Green (L39) is below awful.

• 
  John Vanderwerff+ (@jvblueboy) reported 26 minutes ago from Birkenhead, England

  @bt_uk wouldn't give me their special offer open to new broadband customers. Loyalty counts for nothing. So am off to @VodafoneUK to take them up on their discounted offer. When will these companies ever learn to treat all customers the same?

• 
  Jojo (@Redgirl2019) reported 27 minutes ago from Wallasey, England

  Usually I would give @VodafoneUK 10/10 for their customer service until today. Some really rude & unhelpful person has made my blood boil fuming isn’t the word

• 
  MichaelRedgrift (@MichaelRedgrift) reported 28 minutes ago from Birkenhead, England

  @VodafoneUK @VodafoneGroup hands down the worst broadband switching I've ever experienced, worst customer service and I am still five weeks without internet, a months payment down and half a day wasted waiting..

• 
  scousenatalie 😘 (@scousenatalie) reported 28 minutes ago from Liverpool, England

  The absolute cheek of @VodafoneUK increasing phone bill charges in these times hang your heads! Contract is up in august won’t be renewing!! 👍🏻

• 
  John Pennington (@diygolf) reported 30 minutes ago from Runcorn, England

  @highwaylass @VodafoneUK The only place I got a signal with them was at the mother in laws 😱😱😳😳👎👎👎

• 
  Ben Evans (@BenEvo7) reported 31 minutes ago from Northwich, England

  @VodafoneUK by far the worst company for customer service. 4 days of calling in to try solve my issue, every agent giving a different message and still I cannot log into my account despite false promises. Easier to get blood from a stone than fix an issue with this company 🤬

• 
  James Roberts (@JamesRoberts330) reported 32 minutes ago from Halewood, England

  Hi @VodafoneUK is it correct that if my Home Broadband service is cancelled within the first 14 days that it gets disconnected 5 days after the cancellation request was raised, I called 191 to cancel yesterday (5 Nov) and they told me it disconnects on 10 November! Thanks. James

• 
  Matthew Reed (@matthew3reed) reported 32 minutes ago from Liverpool, England

  @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

• 
  Michael'MUFC'Wilson (@Michael_JWilson) reported 33 minutes ago from Birkenhead, England

  @VodafoneUK I've spoken directly to the store, Ive spoken to customer services. Still no answer. 27days later. Still nothing 👏🏼👏🏼👏🏼👏🏼👏🏼

• 
  Joanne Fairhurst (@nutty1976) reported 39 minutes ago from Wigan, England

  @VodafoneUK hi i need to try a new sim as my phone has stopped receiving incoming calls. Will my local shop be able to help ?

• 
  Alex Gulrajani (@AlexGulrajani) reported 45 minutes ago from Liverpool, England

  Cannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!

• 
  Ngaryan (@welfarelawyer) reported 49 minutes ago from Liverpool, England

  @VodafoneUK Cut the call as I have work. It's madness that you can't go in-store to just cancel a contract. Or it's not made simpler for people wanting to leave. This whole experience has been stressful and I'm very reluctant to recommend Vodafone in the future.

• 
  Dr Ian M Lancaster (@IanLancaster65) reported 49 minutes ago from Frodsham, England

  @VodafoneUK what a shambles. Switching accounts is supposed to be easy & seemless. I’m now on my 4th attempt & going round in circles. How about I just stop paying? Might get your attention then? Customer service? Nonexistent. #Vodafone

• 
  James Roberts (@JamesRoberts330) reported 50 minutes ago from Liverpool, England

  Hi @VodafoneUK can you please try help me fix the 4300 error on my app. Tried everything now from using 4G and wifi, delete and reinstall, customer service even reset my account to no prevail. Can’t see any data usage, plan info etc on the app and online. Been over a week now!

• 
  sarah smith-howard (@sarahsmithhowar) reported 51 minutes ago from St Helens, England

  Back in @VodafoneUK store again... beyond appalling service, the sales advisor abrupt, rude and arrogant!

• 
  Darren Thomas (@DagsJT) reported 55 minutes ago from Warrington, England

  Been on the phone for 28 mins so far trying to cancel my @VodafoneUK broadband. First person says I’ll have to pay £149 to leave despite them not meeting OFCOM regulations, then they back down and say they’ll waive the fee, then transfer me to 2nd Line regarding my speeds!

• 
  James Buckley (@GSaEConsultancy) reported 56 minutes ago from Ormskirk, England

  @stuartfergus @VodafoneUK Stuart, I've had the worst experience with @VodafoneUK you can imagine I understand your frustration

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Neutral Bystander (@NeutralB99631) reported 2 minutes ago

  @Ofcom Hi @Ofcom the reply is appreciated. Confirm this has already been done. The more worrying factor is that the scammers have used @VodafoneUK legitimate messaging to message their customer scam messages.

• 
  Chris Evans (@ballistic1980) reported 3 minutes ago

  @VodafoneUK Hi there. I submitted a Network Unlock Code (NUC) request on Wednesday 13th May. Today is 10 working days, which is your maximum official window for manufacturer database checks. I have verified my email address. Please sort this for me!

• 
  ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported 6 minutes ago

  I’ve discovered why my posts are constantly going into my drafts box. My network is crap where I live. I’m not at home now so no problems. @VodafoneUK and no it’s not my phone cache etc. it’s a lack of network speed / capacity.

• 
  danielle (@DaniB_x) reported 9 minutes ago

  @bryonycdc @VodafoneUK i had my first phone contract with them back in like 2009/10 and would never go back, even after i paid off and cancelled my contract with them they still continued to take money out my account! never got reimbursed either.

• 
  Jean McGeoch (@tweetyjeanie) reported 11 minutes ago

  @VodafoneUK is the service down in ML12 6XZ area? There’s no Vodafone signal and no 4G

• 
  TransPennine 🏳️‍⚧️🏳️‍🌈🇪🇺💚 (@ChantAngle64) reported 11 minutes ago

  @PhoenixRedRum @IsntWorkingPod @VodafoneUK Oh do **** off. You’re just another spiteful, trouble causing transphobe

• 
  Craige Timmins (@v8fettler) reported 12 minutes ago

  @JadeEdwards9 @VodafoneUK “Please send us a direct message (ie take this away from public view because we’re incompetant, and not scared to tell you ‘tough titties we’ve got you in contract and will avoid dealing with any problems as best we can’) ….Bot replies only…

• 
  Ian Waring (@ianwaring) reported 14 minutes ago

  Mother in laws Vodafone Connect went down all weekend. That's back, but any call to her router connected home phone gets greeted with "This number does not exist". Been 4 days now. Poor service, #VodafoneBroadband #VodafoneUK

• 
  CD_Zombie (@CD_Zombiee) reported 14 minutes ago

  @VodafoneUK please stop outsourcing your support line. I'm having slow Internet speeds and the only advice I was given from your support over the course of an hour was "Move the position of the gigacube" This came after she told me to find a "signal" light, that doesn't exist

• 
  RomeCarter (@RomeJoness9) reported 14 minutes ago

  @VodafoneUK @vodafone your complaint system is the worst that I have come across. Do better.