Vodafone service status in Prescot, England

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (53%)
• Phone (21%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Prescot, England

The most recent Vodafone outage reports came from the following cities: St Helens, Liverpool, Skelmersdale, Warrington, and Northwich.

City	Problem Type	Report Time
St Helens	Phone	18 hours ago
Liverpool	Phone	12 days ago
Liverpool	Phone	13 days ago
Skelmersdale	Phone	28 days ago
Warrington	Phone	1 month ago
Liverpool	E-mail	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

• 
  Matthew Traynor (@MattTraynor1982) reported 2 minutes ago from Garston, England

  Hi @VodafoneUK I've recently had broadband installed with yourselves and was due to go live on the 18 May. However it has still not been activated. I am currently working from home and rely on having an active broadband connection. How do I go about getting a complaint raised?

• 
  alan baker (@budsgang1) reported 8 minutes ago from Liverpool, England

  @andrewwood05 @VodafoneUK We’re all seemingly good now thanks Andrew COVID went through the family these last 3 weeks which was scary our Sarah being the worst hit needing paramedic help but she’s on the mend now take care stay safe

• 
  James Roberts (@JamesRoberts330) reported 10 minutes ago from Liverpool, England

  Hi @VodafoneUK can you please try help me fix the 4300 error on my app. Tried everything now from using 4G and wifi, delete and reinstall, customer service even reset my account to no prevail. Can’t see any data usage, plan info etc on the app and online. Been over a week now!

• 
  gkaabi (@dokhtarzemston) reported 10 minutes ago from Bryn, England

  @VodafoneUK @dolb21 worst company and customer service ever.nightmare i had with after all you find out it was mistake from you! you had been charged me more than usual while i was waiting to sort it out you put my name as a bad creditor!while i never had history of late payment in my name!

• 
  Rebecca Harrisson (@Miss_Defying) reported 11 minutes ago from Ormskirk, England

  @VodafoneUK I'm not sure... as far as I can tell it's a @virginmedia issue. But you may be able to help. No one on Vodafone can call our virgin landline. It just beeps or says the number and code combination isn't recognised.

• 
  Shaun smith (@ShaunsmithSKS) reported 11 minutes ago from Roby, England

  According to @VodafoneUK @XiaomiSupport Mi 11 phones seem to have an issue with the Charger, the gentleman on the phone today from Vodafone said he's had many people complaining about the charger over heating, it seems am not the only one who's contacted Xiaomi and been ignored.

• 
  Tony Smart (@Sm4rty09) reported 25 minutes ago from Liverpool, England

  @VodafoneUK Terrible customer service. Trying to cancel an account and you make it absolutely impossible. Waited in the queue, got to number 1 then booted out!! Just let people leave without putting in blockers

• 
  Will Buxton (@willbxtn) reported 26 minutes ago from Newton-le-Willows, England

  @VodafoneUK My broadband sync speed with you as halved. I already get well below the promised minimum speed; how bad does it have to get before you can persuade Openreach their local network layout is comically poor needs changing? 1 mile of copper when only 0.2 from the cabinet!

• 
  Scouse Number 1 (@ScouseNumberOne) reported 29 minutes ago from Garston, England

  @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

• 
  Clearweed Ranter (@cartela74) reported 30 minutes ago from Wallasey, England

  @VodafoneUK Trying to speak to someone about an address you have put on my credit file that has nothing to do with me. Twice I've been left on hold for a ridiculous amount of time. Can someone get in touch who can help with this please, before I involve the financial ombudsman

• 
  Jay Whewell (@JayWHEWELL) reported 32 minutes ago from Liverpool, England

  @VodafoneUK @DjLeeButler Suppose if I had 40k followers I'd get my issue sorted as well...

• 
  Julie Lloyd (@Lloyd3Julie) reported 37 minutes ago from Wallasey, England

  @VodafoneUK No. It just said criteria not met! I still have email but it’s says do not reply. Maybe if I can forward it someone may see what’s wrong. I’ve never had problems before. I don’t sell my old phones I hand them on in the family. It’s making me feel stressed.

• 
  Rebecca Harrisson (@Miss_Defying) reported 40 minutes ago from Ormskirk, England

  @VodafoneUK Thanks Robyn. There is a forum on their website which suggests a few other customers have had the same issue and that it's a porting fault. But when a technician called me today he was really offhand and said that I'd just Googled and hadn't got proper info!

• 
  James Roberts (@JamesRoberts330) reported 41 minutes ago from Liverpool, England

  Anyone else on #Vodafone #VodafoneUK finding their internet very slow lately? 📱

• 
  Jay Whewell (@JayWHEWELL) reported 43 minutes ago from Liverpool, England

  @DjLeeButler @VodafoneUK Lee you don't know the half of it Upgraded 12 days ago. Two iPhone 12s later which have been "misplaced" I'm still paying full wack for this new contract. I've been passed from pillar to post and given a specialist customer assistant. Just give me a phone ffs...

• 
  Rebecca Harrisson (@Miss_Defying) reported 44 minutes ago from Ormskirk, England

  @VodafoneUK Will be switching to you if people continue to speak to me like he did!! He said it might be your issue but I can't see how that would be the case and I can call anyone else without a problem.

• 
  David Connor (@TheDavidConnor) reported 45 minutes ago from Ormskirk, England

  Hi @VodafoneUK. Your network signal in Town Green (L39) is below awful.

• 
  Frances Carey 💙 (@Frances_Carey) reported 46 minutes ago from Birkenhead, England

  @VodafoneUK #VodafoneTreats God I wish I could be randomly selected for a treat. Anything will do even a smiley face emoji 😬

• 
  Dom Yates (@DomYates1976) reported 47 minutes ago from Eccleston, England

  @VodafoneUK can you confirm the benefit of #vodafonesecurenet please. Never really understood why you charge premium service for something which should be standard practice

• 
  Martin Ralfe - Blind & Techy (@MartinRalfe) reported 48 minutes ago from Newton-le-Willows, England

  @VodafoneUK is their an outage?! No signal calls or texts etc.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Thomas Kinski (@streetwolf15) reported 6 minutes ago

  @VodafoneUK So far, the change to Vodafone brodband is the biggest mistake I've made, every now and then the internet is unavailable, but Vodafone does not see any problems.

• 
  Campbell Forsyth (@ForsythCampbell) reported 9 minutes ago

  thanks @VodafoneUK it's been a blast, but charging me more for a new phone and contract than a new customer after 12+ years of being with you... not on...@EE over to you i think

• 
  Tracey Goule (@TraceyGoule) reported 9 minutes ago

  @VodafoneUK signal is absolutely shocking. We always had to use sure signal to get any coverage and now you have stopped that. Think I will be going elsewhere when my contract ends after years of being a customer of yours.

• 
  lala (@ilababu) reported 16 minutes ago

  @VodafoneUK your customer service is shockingly awful! I was mis-sold a plan, despite calling 3 times to sort out and raising a complaint...now just been hung up on! Sort yourselves out or I'm going to EE!!

• 
  P x (@_paigelouisexo) reported 18 minutes ago

  I didn’t just sit on hold for 30 minutes to @VodafoneUK for them to put the phone down on me. 😤

• 
  nik (@gadget112) reported 24 minutes ago

  @VodafoneUK so been cut off twice from Vodaphone customer service which is terrible No call back and I’m supposed to sit waiting in a queue because staff are sat a home and there’s not enough staff to work worst service ever

• 
  Ross Farquhar (@Ross_Farquhar19) reported 24 minutes ago

  @VodafoneUK No one answering phones, chat not working, website not working when you get to checkout. Anyone would think you’re trying to not sell any phones #Vodafonedown

• 
  Jwjajwjss (@gt00210) reported 24 minutes ago

  @VodafoneUK got through to the very last step in signing my new contract online for an iPhone 13, when the website crashes. You've already taken the money from my bank, but the order clearly hasn't been placed. Well done. I also have no email and your support team been useless

• 
  Chris (@Cwebb_1980) reported 29 minutes ago

  @VodafoneUK VODAFONE don’t give a shite about anyone you have to force compensation out of them or a reduction treat customers like crap. Should treat customers like ROYALTY

• 
  Marmite Mustafi (@KastratiMet) reported 29 minutes ago

  @VodafoneUK @vodafonesupportone one of the worst, worst ever customer service I have received EVER, 2 mob contracts, broadband, 4 weeks, trying to sort them out, I have spent only yesterday 6 hours, being transferred from Incompetent to Incompetent advisor.