Vodafone

Vodafone Outage Report in Liverpool, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Liverpool, England 11/16/2025 17:45

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Liverpool, England

The most recent Vodafone outage reports came from the following cities: Liverpool and St Helens.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Wi-fi
United KingdomSt Helens Phone
United KingdomLiverpool Wi-fi
United KingdomSt Helens Phone
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

  • AlexGulrajani Alex Gulrajani (@AlexGulrajani) reported from Liverpool, England

    Cannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!

  • matthew3reed Matthew Reed (@matthew3reed) reported from Liverpool, England

    @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

  • Scouseblinder Jay (@Scouseblinder) reported from Liverpool, England

    @VodafoneUK Servers down again joke

  • mellyallen74 Melanie Allen (@mellyallen74) reported from Widnes, England

    @VodafoneUK Is there an internet outage in Widnes? Been without internet since 10am. Router reset but still flashing red?

  • mcknut John McKerrell (@mcknut) reported from Liverpool, England

    @SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months

  • wesfromspeke Wes Chimuzu Jr (@wesfromspeke) reported from Garston, England

    Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean

  • Bezakdaz Darren Aitchison (@Bezakdaz) reported from Neston, England

    @VodafoneUK Hey Vodafone how can I get a free coffee from Costa? All other 3 family members of my 10GB Red Extra Plan get the offers on the app but I never get them.

  • matthew3reed Matthew Reed (@matthew3reed) reported from Liverpool, England

    @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

  • Lloyd3Julie Julie Lloyd (@Lloyd3Julie) reported from Wallasey, England

    @VodafoneUK why is it so hard to get an unlock code from you? You tell me my information is incorrect. All I want to do is unlock my old phone to give to a family member. They are a key worker! Any help please.

  • vickers1983 Lee Vickers🤜🤛🏿 (@vickers1983) reported from Liverpool, England

    @kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left

  • Lloyd3Julie Julie Lloyd (@Lloyd3Julie) reported from Wallasey, England

    @VodafoneUK 11th Jan I was told my request did not fit criteria! I can’t see what it doesn’t fit. It is 12 months since I upgraded my phone but I have paid for it on my contract. Applied to unlock my daughters phone on Saturday told there was a problem! Wondering if I’ll get declined again😔

  • vickers1983 Lee Vickers🤜🤛🏿 (@vickers1983) reported from Liverpool, England

    @kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3

  • matthew3reed Matthew Reed (@matthew3reed) reported from Liverpool, England

    @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

  • Redgirl2019 Jojo (@Redgirl2019) reported from Wallasey, England

    Usually I would give @VodafoneUK 10/10 for their customer service until today. Some really rude & unhelpful person has made my blood boil fuming isn’t the word

  • Frances_Carey Frances Carey 💙 (@Frances_Carey) reported from Birkenhead, England

    @VodafoneUK #VodafoneTreats God I wish I could be randomly selected for a treat. Anything will do even a smiley face emoji 😬

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Halewood, England

    @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

  • Lloyd3Julie Julie Lloyd (@Lloyd3Julie) reported from Wallasey, England

    @VodafoneUK No. It just said criteria not met! I still have email but it’s says do not reply. Maybe if I can forward it someone may see what’s wrong. I’ve never had problems before. I don’t sell my old phones I hand them on in the family. It’s making me feel stressed.

  • wesfromspeke Wes Chimuzu Jr (@wesfromspeke) reported from Garston, England

    @VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can

  • BarryWalters7 Barry Walters (@BarryWalters7) reported from Seaforth, England

    @VodafoneUK My wife took delivery of a phone today, no charger was included so it is not fit for use. She has been on the phone to try and resolve this for over 2 and a quarter hours with no resolution. How can Vodafone justify this.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • TEkalf TM ekalF (@TEkalf) reported

    @VodafoneUK That is not the point, Vodafone have published a number to call. Takes ages to get through, then just no one to take the query. Just a message, ‘we are very busy’. Also no real person to chat. Cannot see the point of your digital chat robot-TOBI!!! Just poor customer service. 🙁

  • DeanFoley2 Dean Foley (@DeanFoley2) reported

    I have gleefully decided to cancel @VodafoneUK broadband because they think it's acceptable that my Internet drops several times a day goodbye :)

  • mkhel4 MRS Ahmad (@mkhel4) reported

    Hey @VodafoneUK I need help setting up my Apple Watch purchased from apple with your one number service.

  • DanielRno7 Daniel Rankin (@DanielRno7) reported

    So as a long-standing customer with @VodafoneUK I can’t get as good a deal on renewal as a new customer. It goes to further demonstrate they don’t give a damn about customers !!

  • steveoconnorsw SOC (@steveoconnorsw) reported

    @VodafoneUK I'm more than happy to let you help as long as I can post the replies and outcomes online because so far vodafone are awful

  • joyful75564322 mister cat (@joyful75564322) reported

    @VodafoneUK ‘error with authentication’ message again and again 😫😫😫why can’t I get an upgrade in store with employee discount? Why is it so difficult to get discount code online? Never had this issue all the years I’ve been with Vodafone.. getting so frustrated with this.

  • RasVarsani Rasik Kanji (@RasVarsani) reported

    @VodafoneUK @discoveryplusUK They cant because the vodafone broadband doesnt work and i cant speak to someone to resolve the issue

  • steveoconnorsw SOC (@steveoconnorsw) reported

    @VodafoneUK @Ofcom a contract device that does not work yet I want to cancel and you charge me 479 to cancel after the service is not usable

  • Aldo18882 Aldo1888🍀 ralston csc (@Aldo18882) reported

    Broadband been down for 3 days are @VodafoneUK intrested are they fck. Only intrested in u answering a survey

  • BigFudg313 Cory Parker (@BigFudg313) reported

    At this point I feel like @VodafoneUK must owe me money. 4g basically never works and everyone I know with Vodafone has the exact same problem. Will they do anything? Or just give some BS excuse?