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Vodafone outages and service status in St Helens, England

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Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around St Helens, including 0 direct reports.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near St Helens, England

The most recent Vodafone outage reports came from the following cities: St Helens.

CityProblem TypeReport Time
St Helens Phone 2 months ago
Liverpool Phone 2 months ago
Liverpool Phone 2 months ago
Skelmersdale Phone 3 months ago
Warrington Phone 3 months ago
Liverpool E-mail 3 months ago

Community Discussion

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Vodafone Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • P_LFC98
    P (@P_LFC98) reported from Liverpool, England

    What a time to inflate everyone’s monthly payments for their phones you horrible rats @VodafoneUK 🤢🤢🤢

  • paulmurray7
    Paul (@paulmurray7) reported from Horwich, England

    Hi @VodafoneUK any idea when the broadband issue in BL6 is being resolved? Missed 2/3 of a work day now due to no internet. Online chat was useless. Wait a couple of hours. That was at 12. Been down since 11!

  • Kadoo_Sports
    Kadoo Sport Coaching (@Kadoo_Sports) reported from Westhoughton, England

    @VodafoneUK appalling service from Vodafone being passed around the customer service line and each time the person I’m passed to have no idea of my issue. I’m going to go and sit in your Bolton store until they sort it

  • ShaunsmithSKS
    Shaun smith (@ShaunsmithSKS) reported from Roby, England

    According to @VodafoneUK @XiaomiSupport Mi 11 phones seem to have an issue with the Charger, the gentleman on the phone today from Vodafone said he's had many people complaining about the charger over heating, it seems am not the only one who's contacted Xiaomi and been ignored.

  • DagsJT
    Darren Thomas (@DagsJT) reported from Warrington, England

    Been on the phone for 28 mins so far trying to cancel my @VodafoneUK broadband. First person says I’ll have to pay £149 to leave despite them not meeting OFCOM regulations, then they back down and say they’ll waive the fee, then transfer me to 2nd Line regarding my speeds!

  • JamesRoberts330
    James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hi @VodafoneUK can you please try help me fix the 4300 error on my app. Tried everything now from using 4G and wifi, delete and reinstall, customer service even reset my account to no prevail. Can’t see any data usage, plan info etc on the app and online. Been over a week now!

  • sarahsmithhowar
    sarah smith-howard (@sarahsmithhowar) reported from St Helens, England

    @lyns84 @VodafoneUK I certainly wouldn’t be rude to any customer, especially 1 with 2 contracts for over 10 years both at premium rate... when it’s obviously @VodafoneUK again

  • DagsJT
    Darren Thomas (@DagsJT) reported from Warrington, England

    So now @VodafoneUK say they’ve lifted this cap and I should start to see my speeds go up over the next 24-48 hours. I can’t help but feel like nothing is going to change and my speed won’t go up at all. I’ve got zero confidence in @VodafoneUK when their own directors office ...

  • dokhtarzemston
    gkaabi (@dokhtarzemston) reported from Bryn, England

    @VodafoneUK @dolb21 worst company and customer service ever.nightmare i had with after all you find out it was mistake from you! you had been charged me more than usual while i was waiting to sort it out you put my name as a bad creditor!while i never had history of late payment in my name!

  • AlexGulrajani
    Alex Gulrajani (@AlexGulrajani) reported from Liverpool, England

    Cannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!

  • Miss_Defying
    Rebecca Harrisson (@Miss_Defying) reported from Ormskirk, England

    @VodafoneUK Thanks Robyn. There is a forum on their website which suggests a few other customers have had the same issue and that it's a porting fault. But when a technician called me today he was really offhand and said that I'd just Googled and hadn't got proper info!

  • TonyH4rt
    Anthony🖤Hart (@TonyH4rt) reported from Liverpool, England

    @VodafoneUK I’ve cancelled my DD as you have voided terms of our contract - I’ve been unable to contact anyone to resolve issue! #TerribleCustomerService

  • Redveerenmus
    Craig (@Redveerenmus) reported from Eccleston, England

    @VodafoneUK Hello. It looks like there's a problem with our mobile network in WA10. Sorry for any disruption to your service - we know how frustrating this can be. Rest assured, we're working hard to get things back up and running as quickly as we can. This regular and annoying!

  • JamesRoberts330
    James Roberts (@JamesRoberts330) reported from Liverpool, England

    Anyone else on #Vodafone #VodafoneUK finding their internet very slow lately? 📱

  • sophia_evans__
    Sophia💋 (@sophia_evans__) reported from Liverpool, England

    @VodafoneUK can you advise why I’m supposed to have 4G and yet it never works, the signal is absolutely awful

  • paulmurray7
    Paul (@paulmurray7) reported from Horwich, England

    @VodafoneUK good morning, is there anyone I can speak to at this time regarding my broadband connection not working? It should have been live yesterday but isn’t working.

  • antwigan
    Ant (@antwigan) reported from Ormskirk, England

    @VodafoneUK It’s working. Unfortunately no good upgrade deals. Does the NHS advantage still offer 15% reduction AS well as the 10% loyalty scheme. This would make it competitive against other providers then. (And only then). Thanks again from a loyal customer.

  • Mikee_1894
    Mikee (@Mikee_1894) reported from Abram, England

    @Reverend_Makers @VodafoneUK I feel that! I spent half of lockdown working from home with no Wi-Fi because I was stupid enough to sign a contract with them for that aswell!

  • mancoutd99
    anthony heaney (@mancoutd99) reported from St Helens, England

    @VodafoneUK But never mind because it doesn’t matter that you can give my number and account information to a total stranger. Not to mention my banking details and also leave me with no network for 2 weeks 😡

  • matthew3reed
    Matthew Reed (@matthew3reed) reported from Liverpool, England

    @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • danielpybus
    Daniel Pybus (@danielpybus) reported

    @VodafoneUK is 10 days reasonable to fix a faulty phone you sold me for £1200 and your app said it’s a faulty battery. Under the Consumer Rights Act 2015, you are entitled to have a faulty phone repaired or replaced within a "reasonable time"

  • messalinahooper
    grace hooper (@messalinahooper) reported

    @bt_uk I am so disappointed that I got rid of @VodafoneUK because their service was awful only to find yours is even worse!

  • gpfradgley
    Gareth Paul Fradgley (@gpfradgley) reported

    @VodafoneUK you are tying to tell my Dad 26Mbps is a normal upload speed on your 900Mbps service. He is getting full download speed but the upload ratio is off and your support team member was not trained correctly. This speed is way off!

  • RobertCaliCEO
    Robert California (@RobertCaliCEO) reported

    @bryonycdc @VodafoneUK Never had an issue with them 👍🏻

  • bryonycdc
    bryony (@bryonycdc) reported

    avoid @VodafoneUK like the plague - i cancelled my broadband with them as i wasa moving, and they have set up the new person in my old house’s account under MY details and are billing ME for their usage. what the everloving ****.

  • sarmackie965
    sarah 💙 (@sarmackie965) reported

    Would not recommend anyone move to @VodafoneUK 4g coverage in Norwich is so poor . Has been for years never changes

  • AmyGreatorex
    🥊Amy “G-Rex” Greatorex🥊 (@AmyGreatorex) reported

    @BBLouisR @O2 @VodafoneUK I don’t get signal at work at all! The signal in my house is also rubbish even though it’s meant to be a strong area for signal according to their signal checker. Ive been stupidly loyal for 22years and gained nothing but rubbish service really

  • JhonMiro4
    Jhon Miro (@JhonMiro4) reported

    @VodafoneUK The service provided by Vodafone since February has been fundamentally flawed. I have to change to other services .

  • PyramidAmelia
    AmeliaEdwards (@PyramidAmelia) reported

    @VodafoneUK You’ve been down since 9am. Any update when I can speak to customer service please

  • 96kela_
    K (@96kela_) reported

    Proper poor network @VodafoneUK the signal today has been shocking!