Vodafone

Vodafone Outage Report in St Helens, St. Helens, England

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The latest reports from users having issues in St Helens come from postal codes WA9 and WA10.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in St Helens, St. Helens, England 10/27/2025 03:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Helens, St. Helens, England

The most recent Vodafone outage reports came from the following cities: Warrington, Liverpool, St Helens, Leigh and Wigan.

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City Problem Type Report Time
United KingdomWarrington Phone
United KingdomLiverpool Wi-fi
United KingdomSt Helens Phone
United KingdomLiverpool Wi-fi
United KingdomSt Helens Phone
United KingdomLiverpool Internet

Community Discussion

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Vodafone Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • alistair_kealey Lord Alistair Kealey (@alistair_kealey) reported from Birkenhead, England

    @VodafoneUK being a small business customer with you and give on no end of problems and lies owed money from you

  • AndyMorse Andy Morse (@AndyMorse) reported from Liverpool, England

    @VodafoneUK your online sales are crap on hold for 30 mins about to hang up and you will loose the business

  • turnerjaksquin Jacqueline Turner (@turnerjaksquin) reported from Widnes, England

    @VodafoneUK I’m having connection problems with my data. Nothing is connecting when I put it on. I’m on public WiFi now

  • Lloydy_lfc_2018 Paul Lloyd (@Lloydy_lfc_2018) reported from Birkenhead, England

    @PETERWELLING4 @VodafoneUK To be honest pete, i just wanted to kinda let them know, and maybe get myself a little extra few GB next month 😉 but loadsa people jumped on, so obviously good few issues bud. Ps welcome back 🤣🤣🤣

  • kathykc60 Kathykc60@gmail (@kathykc60) reported from Seaforth, England

    @VodafoneUK @VodafoneUKhelp Hi I need a phone call what I've made down loaded how do i go about it

  • MattKPhillips Matt Phillips (@MattKPhillips) reported from Liverpool, England

    You're quick enough to take the monthly bill @vodafone @VodafoneUK . So get the network back up and running!! #Liverpool

  • Angel2010twitte Deni Page (@Angel2010twitte) reported from Liverpool, England

    @VodafoneUK are youse having problems with signal because mine keeps going off an keeps saying no network having to sit with me hands in the air just to get 1 bar back an it’s staying on 3G it’s a joke 😡 it’s gone off twice while typing this and I type quick 😡

  • natalie_2917 natalie💅🏻 (@natalie_2917) reported from Liverpool, England

    Fuuuuuumin with @VodafoneUK the one time I wanna use my odeon rewards the app is down and the customer service is awful 😡

  • headof5 Mike McGunigle (@headof5) reported from Up Holland, England

    Good evening @VodafoneUK. Still not received my call back from Broadband support which was arranged Friday night for Saturday night, then via twitter for Monday night. I'll be calling tomorrow to cancel my 13 day old contract.

  • Michael_JWilson Michael'MUFC'Wilson (@Michael_JWilson) reported from Birkenhead, England

    @_Chris_Hurst_ @tompill83 @VodafoneUK I'm not paying £46 mate, I'm a business customer too & I wanna keep spotify

  • mwambuz Mwambu Wanendeya (@mwambuz) reported from Golborne, England

    @VodafoneUK I am having some serious customer care issues.

  • rincew1nd Paul Knapton CProf 🏳️‍🌈 (@rincew1nd) reported from Liverpool, England

    @alastairjam @VodafoneUK I've been a contract customer for many a year with them, I'm now going elsewhere.

  • sophevansfilm Sophia Evans 📸 (@sophevansfilm) reported from Liverpool, England

    Thanks to @VodafoneUK call centre, that advised I had to go to store to cancel my phone, I just made the unnecessary trip, to be told, stores can’t cancel the contracts it’s all in the call centre 😊😊😊😊😊😊😊

  • rincew1nd Paul Knapton CProf 🏳️‍🌈 (@rincew1nd) reported from Liverpool, England

    @WalnutRede @HighSpeedPanda @VodafoneUK Same here. Been with them for yonks but latterly just full of empty promises. Upgrade to an alternate Network.

  • mrmrjarrold Matthew Jarrold (@mrmrjarrold) reported from Liverpool, England

    @VodafoneUK no attempt to assist me - completely disinterested customer service advisor. Loyalty means nothing .

  • MatthewJSmyth matthew smyth (@MatthewJSmyth) reported from Liverpool, England

    @VodafoneUK Well, I phoned up instead, where I was told there was a known issue. So you had issues reported… Anyway it’s all sorted.

  • rincew1nd Paul Knapton CProf 🏳️‍🌈 (@rincew1nd) reported from Liverpool, England

    Oh dear @VodafoneUK, you get my bill wrong, admit it's wrong but then don't correct it. Your complaints team then fail to ring me to discuss my complaint as promised and now you threaten to cut me off for non-payment of the bill which you've accepted is incorrect.

  • nataliehelm17 natalie helm 💅🏻 (@nataliehelm17) reported from Liverpool, England

    It’s only when your waiting for your new router to work and your stuck on data that you realise how crap your network provider is @VodafoneUK 😫

  • joshparry Josh Parry (@joshparry) reported from Liverpool, England

    @Ryan_pulford @VodafoneUK I JUST WANT GOOD CUSTOMER SERVICE AND NOT LIES

  • CallumKerrigan C (@CallumKerrigan) reported from Liverpool, England

    @VodafoneUK can you tell my why my 4G isn’t working please been down since Saturday night

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Ben_Pateman Ben Pateman. (@Ben_Pateman) reported

    The customer service I have experienced from @VodafoneUK has been appalling! I will never be using your services again or recommending you to anyway. Applying for ‘house move’ and they cut me off! But still taken my money for the last 2 months!And only being refunded for 1! JOKE

  • amywhite3800 Amy White (@amywhite3800) reported

    Yet again @VodafoneUK appalling customer service saying I haven’t paid my bill when they have cancelled the direct debt from my bank which I was not made aware of 🤬

  • joshbennettjtb Josh Bennett (@joshbennettjtb) reported

    @VodafoneUK Having problems making calls the first time, second time you make it, it works! Been happening to other at the same address with different phones on the same network. Please help.

  • casacazenave claire west (@casacazenave) reported

    @Moonstomper83 @VodafoneUK I wouldn’t bother Ive heard so many excuses they can’t meet the demand their routers don’t have the range and the speed is useless i was told this by an open reach engineer who also has the same problem

  • colettemunnelly Colette Munnelly (@colettemunnelly) reported

    @VodafoneUK Terrible service this week. Reported no internet on Sunday and have phoned almost every day since to be told it's going to be fixed that day. Still no internet today and now I'm told an open reach engineer won't be out until Monday. Meanwhile have spent £££ on data.

  • Insp_Chateau Inspector Chateau (@Insp_Chateau) reported

    @VodafoneUK A decent customer service. Have tried to return a single after 14 days, was promised a return envelope that never came and now have been charged for the use o never did. Appalling.

  • NeverFarMusicc Never Far Music (@NeverFarMusicc) reported

    @VodafoneUK would be nice if vodaphone broadband wouldnt be down for a week! lol

  • jesshavingfun_ Jess 🦂 (@jesshavingfun_) reported

    @VodafoneUK I haven't spoken to your sales team yet and no I'm not a new customer!

  • Coast2CoastP Paul Waite (@Coast2CoastP) reported

    @VodafoneUK Yet another day passes and still no sign of a solution to what was supposed to be a simple order for Xmas !! It’s unbelievable in today’s modern high tech world that it takes 9 days to process an order correctly, do Vodafone actually want business & happy customers???

  • moley666 Neil Sedger (@moley666) reported

    @SkyHelpTeam trying to submit a STAC from @VodafoneUK keeps failing, for several days now. Error message is: 'Sorry, there's been a problem We can't cancel your services with your previous provider at the moment. Please try again.'