Vodafone Outage Report in St Helens, St. Helens, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in St Helens, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (21%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent Vodafone outage reports came from the following cities: Liverpool, Runcorn, Wigan, Prescot and Warrington.
City | Problem Type | Report Time |
---|---|---|
Liverpool | Internet | |
Runcorn | Phone | |
Runcorn | Phone | |
Runcorn | Phone | |
Wigan | Internet | |
Liverpool | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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MichaelRedgrift
(@MichaelRedgrift) reported
from
Birkenhead, England
@VodafoneUK @VodafoneGroup hands down the worst broadband switching I've ever experienced, worst customer service and I am still five weeks without internet, a months payment down and half a day wasted waiting..
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Legacy Wirral Kloppite* 🖐👍 19 #JohnsonOut
(@paulgtrainer) reported
from
Birkenhead, England
@VodafoneUK I am trying to cancel an order I made for home broadband, but I cannot seem to be able to contact anyone to sort it. Can you help please?
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Jen Caine 👩🏼💻
(@Jencaine82) reported
from
Liverpool, England
@VodafoneUK hi vodafone can you help I upgraded to included entertainment package, had a message saying it’s ended when I was trying to set it up, and I’d get another message to set up but nothing? Website just says error all the time ? Don’t understand why? Help please
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Michael'MUFC'Wilson
(@Michael_JWilson) reported
from
Birkenhead, England
@VodafoneUK I've spoken directly to the store, Ive spoken to customer services. Still no answer. 27days later. Still nothing 👏🏼👏🏼👏🏼👏🏼👏🏼
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⭐⭐⭐Rusty⭐⭐⭐1️⃣9️⃣* - Still Wearing a Mask and Soci
(@Rusty5010) reported
from
Prescot, England
@VodafoneUK @CostaCoffee I've tried to use this locally a few times over the years, but every @CostaCoffee I've tried it in hsve said "we font fo it in this branch" so I've given up trying to redeem this very me reward or Friday treat, due to the embarrassment of bring turned down.
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Legacy Wirral Kloppite* 🖐👍 19
(@paulgtrainer) reported
from
Birkenhead, England
@VodafoneUK No service on Merseyside. How long to resolve?
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Anthony🖤Hart
(@TonyH4rt) reported
from
Liverpool, England
@VodafoneUK The only issue down the line is that you won’t be getting anymore of my £££
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Helen Moore
(@Grathan04) reported
from
St Helens, England
@AdamofAlbion @VodafoneUK No Adam i didn't!.. I've tried the bot talk thing, which is next to useless, unless you have a question it can lead you to.. For such a big company its fair to say they are very much lacking in the customer service department... 🙄
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Mick *****
(@Mickcunny) reported
from
Liverpool, England
@VodafoneUK @brandmosss Have the same issues all the time, time to find a new provider.
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Cully 🇵🇸
(@Cully186) reported
from
Birkenhead, England
@VodafoneUK customer service are a joke, I've had broadband installed with a deal for existing mobile phone customers promising a free 4k firestick and echo dot, don't bother, it seems to be a scam, well over 4hrs on the phone to them in over a month and still nothing #Disgrace
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Mikee
(@Mikee_1894) reported
from
Abram, England
@Reverend_Makers @VodafoneUK I feel that! I spent half of lockdown working from home with no Wi-Fi because I was stupid enough to sign a contract with them for that aswell!
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Joanne Fairhurst
(@nutty1976) reported
from
Wigan, England
@VodafoneUK hi any idea when the WN5 mast is coming back on ? No phone signal all day. I have seen it being worked on this morning
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Jane Holt X
(@Losecontr0lx) reported
from
St Helens, England
@VodafoneUK what’s with the signal issues today? either getting 1 bar or no bars at all… can’t even send a simple text message or anything.
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Paul Cole
(@coleysworld) reported
from
Ellesmere Port, England
A customer of Vodafone for over 16 years 4 contracts and they couldn’t give me a call back on a upgrade. @VodafoneUK #ByeBye
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Michael'MUFC'Wilson
(@Michael_JWilson) reported
from
Birkenhead, England
Can't actually believe the prices of upgrades of mobile phones. Absolutely no bonus for being a loyal customer for over 10years never missing a payment of £40+pm @VodafoneUK Outrageous
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Jenny 🍒⚪
(@jenny_guy) reported
from
Wigan, England
@VodafoneUK promised a callback over consistent overcharging of my account. Still waiting for the callback and still getting overcharged. Absolutely disgusting customer service.
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Joanne Fairhurst
(@nutty1976) reported
from
Wigan, England
@VodafoneUK just had the text to say my mast is off 5 days. I've zero mobile signal and considerating the amount of money I pay this isn't acceptable
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Anthony🖤Hart
(@TonyH4rt) reported
from
Liverpool, England
@VodafoneUK I’ve cancelled my DD as you have voided terms of our contract - I’ve been unable to contact anyone to resolve issue! #TerribleCustomerService
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Alex Spearritt 💙 She/Her
(@ScouseAHPLeader) reported
from
Liverpool, England
@VodafoneUK … endless issues in confirming my upgrade since I chose to stay with you as a provider when my contract expired last month! Simply not good enough ,and now can’t leave as contract rolled over!
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James Buckley
(@GSaEConsultancy) reported
from
Ormskirk, England
@stuartfergus @VodafoneUK Stuart, I've had the worst experience with @VodafoneUK you can imagine I understand your frustration
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Úna Heron
(@Missunaheron) reported
@VodafoneUK Thanks for reply Jason but we had perfect reception with our sure signal and we now have very intermittant service if any at all. Our wifi has not changed. Wifi calling is not an adequate replacement. Is there a difference in coverage of geographical area?
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Aimee Nisbet
(@_aimeetwittOr) reported
As if the girl from @VodafoneUK just ended the chat so abruptly she didn't even confirm if my contract will be cancelled. Now I need to wait 11 places in the queue. Ffs. Help me out @VodafoneUK
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Andrew @G0MBL 🇪🇺🇳🇴
(@G0MBL) reported
@VodafoneUK I believe I made clear I don't wish to discuss this with a 'cancellations team'. I wish to give you 30 days notice, in writing, of my intention to cancel this contract.
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Wellsie
(@Tweeter_Of_Two) reported
@VodafoneUK You could (with the help of all the other telecomunication companies) fix this problem very easily, yet you wish to make huge profits and expect us to pay for it. **** right off.
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Victoria Walberg
(@vickyjo) reported
@VodafoneUK You do realise that implying that someone might not be credit worthy in another country to someone who is asking about discounts for being a loyal customer isn't a good look?
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Danny Blah Blah Bon Boulash
(@DannyBlahBlah) reported
@1scottishladdie @VodafoneUK Leave them. They are THE worst.
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Vodafone UK
(@VodafoneUK) reported
@vickyjo Hi Victoria 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie
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Terence Pearce
(@TerencePearce1) reported
@VodafoneUK Yesterday I was promised a phone call for today, this has not happened. Why make a promise and fail?
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Cal
(@BenjyOhh) reported
@VodafoneUK @VodafoneGroup I have been trying to contact your support team but got nothing back, I am currently on a plan and I’m meant to be getting 4G constant and I’m getting 3G all the time and the mobile data is very slow, please help
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Hereforthestx
(@hereforthestx) reported
@VodafoneUK I’d like to raise an urgent complaint please. Your services have been severely below par. How can i do this?