Vodafone

Vodafone Outage Report in St Helens, St. Helens, England

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The latest reports from users having issues in St Helens come from postal codes WA9.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in St Helens, St. Helens, England 03/10/2025 14:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Helens, St. Helens, England

The most recent Vodafone outage reports came from the following cities: St Helens, Liverpool and Warrington.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Helens Internet
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi
United KingdomLiverpool Phone
United KingdomWarrington E-mail
United KingdomWarrington Phone

Community Discussion

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Vodafone Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • Redveerenmus Craig (@Redveerenmus) reported from Eccleston, England

    @VodafoneUK Hello. It looks like there's a problem with our mobile network in WA10. Sorry for any disruption to your service - we know how frustrating this can be. Rest assured, we're working hard to get things back up and running as quickly as we can. This regular and annoying!

  • Sm4rty09 Tony Smart (@Sm4rty09) reported from Liverpool, England

    @VodafoneUK Terrible customer service. Trying to cancel an account and you make it absolutely impossible. Waited in the queue, got to number 1 then booted out!! Just let people leave without putting in blockers

  • paulgtrainer Legacy Wirral Kloppite* 🖐👍 19 (@paulgtrainer) reported from Birkenhead, England

    @VodafoneUK No service on Merseyside. How long to resolve?

  • Miss_Defying Rebecca Harrisson (@Miss_Defying) reported from Ormskirk, England

    @VodafoneUK Will be switching to you if people continue to speak to me like he did!! He said it might be your issue but I can't see how that would be the case and I can call anyone else without a problem.

  • nutty1976 Joanne Fairhurst (@nutty1976) reported from Wigan, England

    @VodafoneUK just had the text to say my mast is off 5 days. I've zero mobile signal and considerating the amount of money I pay this isn't acceptable

  • Miss_Defying Rebecca Harrisson (@Miss_Defying) reported from Ormskirk, England

    @VodafoneUK Thanks Robyn. There is a forum on their website which suggests a few other customers have had the same issue and that it's a porting fault. But when a technician called me today he was really offhand and said that I'd just Googled and hadn't got proper info!

  • Jencaine82 Jen Caine 👩🏼‍💻 (@Jencaine82) reported from Liverpool, England

    @VodafoneUK hi vodafone can you help I upgraded to included entertainment package, had a message saying it’s ended when I was trying to set it up, and I’d get another message to set up but nothing? Website just says error all the time ? Don’t understand why? Help please

  • JayWHEWELL Jay Whewell (@JayWHEWELL) reported from Liverpool, England

    @VodafoneUK @DjLeeButler Suppose if I had 40k followers I'd get my issue sorted as well...

  • Miss_Defying Rebecca Harrisson (@Miss_Defying) reported from Ormskirk, England

    @VodafoneUK I'm not sure... as far as I can tell it's a @virginmedia issue. But you may be able to help. No one on Vodafone can call our virgin landline. It just beeps or says the number and code combination isn't recognised.

  • Mikee_1894 Mikee (@Mikee_1894) reported from Abram, England

    @Reverend_Makers @VodafoneUK I feel that! I spent half of lockdown working from home with no Wi-Fi because I was stupid enough to sign a contract with them for that aswell!

  • budsgang1 alan baker (@budsgang1) reported from Liverpool, England

    @andrewwood05 @VodafoneUK We’re all seemingly good now thanks Andrew COVID went through the family these last 3 weeks which was scary our Sarah being the worst hit needing paramedic help but she’s on the mend now take care stay safe

  • Grathan04 Helen Moore (@Grathan04) reported from St Helens, England

    @AdamofAlbion @VodafoneUK No Adam i didn't!.. I've tried the bot talk thing, which is next to useless, unless you have a question it can lead you to.. For such a big company its fair to say they are very much lacking in the customer service department... 🙄

  • DomYates1976 Dom Yates (@DomYates1976) reported from Eccleston, England

    @VodafoneUK can you confirm the benefit of #vodafonesecurenet please. Never really understood why you charge premium service for something which should be standard practice

  • JayWHEWELL Jay Whewell (@JayWHEWELL) reported from Liverpool, England

    @DjLeeButler @VodafoneUK Lee you don't know the half of it Upgraded 12 days ago. Two iPhone 12s later which have been "misplaced" I'm still paying full wack for this new contract. I've been passed from pillar to post and given a specialist customer assistant. Just give me a phone ffs...

  • TheDavidConnor David Connor (@TheDavidConnor) reported from Ormskirk, England

    Hi @VodafoneUK. Your network signal in Town Green (L39) is below awful.

  • nutty1976 Joanne Fairhurst (@nutty1976) reported from Wigan, England

    @VodafoneUK hi any idea when the WN5 mast is coming back on ? No phone signal all day. I have seen it being worked on this morning

  • Steveyp11 Ste (@Steveyp11) reported from Glazebury, England

    @VodafoneUK struggling with network on both my phones ,is there something wrong with the network in my area?

  • Cully186 Cully 🇵🇸 (@Cully186) reported from Birkenhead, England

    @VodafoneUK customer service are a joke, I've had broadband installed with a deal for existing mobile phone customers promising a free 4k firestick and echo dot, don't bother, it seems to be a scam, well over 4hrs on the phone to them in over a month and still nothing #Disgrace

  • coleysworld Paul Cole (@coleysworld) reported from Ellesmere Port, England

    A customer of Vodafone for over 16 years 4 contracts and they couldn’t give me a call back on a upgrade. @VodafoneUK #ByeBye

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Anyone else on #Vodafone #VodafoneUK finding their internet very slow lately? 📱

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • stemwinder stemwinder (@stemwinder) reported

    @ewanthejones @VodafoneUK Sorry to hear that mate - unfortunately it's profit before people - the privatisation mantra. What p*sses me off is that if they cares about customer service (as they profess to) then there customer service would be better.

  • StormChaser22 🇺🇦 Thomas 🇺🇦 (@StormChaser22) reported

    @VodafoneUK It's shame your service is shocking! Even in major cities. Constant dropped calls, giving me the run around for 2 years claiming my phone is faulty despite the manufacturer saying there was nothing wrong with it!

  • eagle_eyes_84 Da bachelor (@eagle_eyes_84) reported

    @VodafoneUK your service is appalling, can’t speak to a human just a damn robot I’m paying for a service that doesn’t work, how about I stop my direct debit and when you call me and sort my issues I’ll reinstate it.

  • iamkaylion El Jefe (@iamkaylion) reported

    @VodafoneUK I should check post code before leaving my house?, If your network is bad there, then I should not go, right?? Welldone

  • iamkaylion El Jefe (@iamkaylion) reported

    @VodafoneUK your network is TERRIBLE in London. Mehn!!!!!

  • Ricky_NFFC Ricky Bacon (@Ricky_NFFC) reported

    @VodafoneUK last time I’m tweeting you. Forget the problem. Finally spoke to someone. Hopefully have AN outcome (not a satisfactory one). No thanks to your swift responses on here or the rest of your customer services. Anyone reading, I wouldn’t recommend using @VodafoneUK

  • ImPaulDavies Paul Davies (@ImPaulDavies) reported

    4:12 pm. Tonight, I place a single candle in my window. Above it, a partial download of a cat gif featuring an ever-spinning circle and intermittent flashes of a paw. @VodafoneUK are escorting customer's to the death camps. Still #NoInternet

  • ohne_mist wealth aje🧨🧰 (@ohne_mist) reported

    @GiveItUpDumdums @VodafoneUK Talk to @DarcyDrollinger they helped me when support services wouldn’t help me🥺..

  • 7cttin cons (@7cttin) reported

    @VodafoneUK In this case why should you pay salary to people who have no idea what they are doing there? Or maybe that’s how you teach them to treat us…? Honestly I think that is how you train them just to take some extra £ from costumers. Yes she has and yes she’ll contact you tomorrow.

  • DesguitSR Davros (@DesguitSR) reported

    Sitting here with friends checking our mobile internet service @ThreeUK - 470Mbs @VodafoneUK - 120Mbps @VMO2News - Nothing, nothing at all, cannot wait to leave these charlatans in August, worst network ever!