Vodafone outages and service status in St Helens, England
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around St Helens, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
The latest reports from users having issues in St Helens come from postal codes WA10 .
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in St Helens, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near St Helens, England
The most recent Vodafone outage reports came from the following cities: St Helens, Liverpool, Skelmersdale, and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens
|
Phone | 20 days ago |
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Liverpool
|
Phone | 1 month ago |
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Liverpool
|
Phone | 1 month ago |
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Skelmersdale
|
Phone | 2 months ago |
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Warrington
|
Phone | 2 months ago |
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Liverpool
|
2 months ago |
Community Discussion
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Vodafone Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Frances Carey 💙 (@Frances_Carey) reported from Birkenhead, England@VodafoneUK #VodafoneTreats God I wish I could be randomly selected for a treat. Anything will do even a smiley face emoji 😬
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Craig (@Redveerenmus) reported from Eccleston, England@VodafoneUK Hello. It looks like there's a problem with our mobile network in WA10. Sorry for any disruption to your service - we know how frustrating this can be. Rest assured, we're working hard to get things back up and running as quickly as we can. This regular and annoying!
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Lord Alistair Kealey (@alistair_kealey) reported from Birkenhead, England@VodafoneUK FIVE WEEK NO FULL SERVICE NUMBER OF FAILURES BY VODAFONE ALL I GET £30 AS A SMALL BUSINESS CUSTOMER UNABLE TO RECEIVE CALLS
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David-Leeroy Sellers (@LeroyDLS) reported from Liverpool, EnglandI am absolutely fuming waking up an Unsolicited cold call from @EE trying to sell me stuff. I blocked so many numbers and seriously that’s the last straw @EE CANCEL MY CONTRACT!! NOW!! It’s clearly #harassment - @VodafoneUK WOULD NOT TREAT a valued customer this way 😡@ee
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Michael'MUFC'Wilson (@Michael_JWilson) reported from Birkenhead, EnglandCan't actually believe the prices of upgrades of mobile phones. Absolutely no bonus for being a loyal customer for over 10years never missing a payment of £40+pm @VodafoneUK Outrageous
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Lee Vickers🤜🤛🏿 (@vickers1983) reported from Liverpool, England@kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left
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Darren Thomas (@DagsJT) reported from Warrington, EnglandBeen on the phone for 28 mins so far trying to cancel my @VodafoneUK broadband. First person says I’ll have to pay £149 to leave despite them not meeting OFCOM regulations, then they back down and say they’ll waive the fee, then transfer me to 2nd Line regarding my speeds!
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Kadoo Sport Coaching (@Kadoo_Sports) reported from Westhoughton, England@VodafoneUK appalling service from Vodafone being passed around the customer service line and each time the person I’m passed to have no idea of my issue. I’m going to go and sit in your Bolton store until they sort it
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Darren Thomas (@DagsJT) reported from Warrington, England@VodafoneUK Had a call from your broadband team earlier but I wasn’t at home so they gave me a ref number and a phone number to call you back. But your system doesn’t recognise my ref number and now I’m stuck in a queue just trying to speak to anyone. 10 mins so far. Poor.
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Helen Moore (@Grathan04) reported from St Helens, England@AdamofAlbion @VodafoneUK No Adam i didn't!.. I've tried the bot talk thing, which is next to useless, unless you have a question it can lead you to.. For such a big company its fair to say they are very much lacking in the customer service department... 🙄
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sarah smith-howard (@sarahsmithhowar) reported from St Helens, England@lyns84 @VodafoneUK I certainly wouldn’t be rude to any customer, especially 1 with 2 contracts for over 10 years both at premium rate... when it’s obviously @VodafoneUK again
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Jane Holt X (@Losecontr0lx) reported from St Helens, England@VodafoneUK what’s with the signal issues today? either getting 1 bar or no bars at all… can’t even send a simple text message or anything.
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James Roberts (@JamesRoberts330) reported from Halewood, England@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Ngaryan (@welfarelawyer) reported from Liverpool, EnglandAbsolutely unacceptable I have been on live chat for the last 2 days and now and been cut off. Still no closer to getting disconnected @VodafoneUK sort your customer service out! 😡
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alan baker (@budsgang1) reported from Liverpool, England@andrewwood05 @VodafoneUK We’re all seemingly good now thanks Andrew COVID went through the family these last 3 weeks which was scary our Sarah being the worst hit needing paramedic help but she’s on the mend now take care stay safe
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MichaelRedgrift (@MichaelRedgrift) reported from Birkenhead, England@VodafoneUK @VodafoneGroup hands down the worst broadband switching I've ever experienced, worst customer service and I am still five weeks without internet, a months payment down and half a day wasted waiting..
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anthony heaney (@mancoutd99) reported from St Helens, England@VodafoneUK But never mind because it doesn’t matter that you can give my number and account information to a total stranger. Not to mention my banking details and also leave me with no network for 2 weeks 😡
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Legacy Wirral Kloppite* 🖐👍 19 (@paulgtrainer) reported from Birkenhead, England@VodafoneUK No service on Merseyside. How long to resolve?
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IDIC (@CharlieIDIC) reported from Kirkby, England@virginmedia all about the money not about the service. In Kirkby Merseyside we have had a lot of outages since March and you are ignoring my requests for help by email, chat, FB, Twitter and don’t answer the phones. @VodafoneUK uk answered my web chat straight away
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sarah smith-howard (@sarahsmithhowar) reported from Birkenhead, England@VodafoneUK absolutely appalling... contract with unlimited data and you turn the data off 🙈🙈🙈 couldn’t make it up how disgraceful the service is... 2 x 40 minute plus phone calls to be told to go into store tomorrow! Do you think your customer have no lives 😡
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Simulation Swarm (@SimSwarm333) reportedHow can we get out of our contract early with you @VodafoneUK ? You are not providing us with a service ...we are paying good money for no internet whatsoever, we ring your god awful scripted customer call lines and its groundhog day ... 2 weeks of this rubbish
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PHWOAR (@phwoarband) reported@VodafoneUK broadband might just have the most incompetent customer service in Britain!
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Darryl (Dazzle) Brace (@DazzleB007) reportedIs it just me or has @VodafoneUK network got worst since they merge with @ThreeUK still no support for RCS on iPhones but most upcoming 3rd party networks have support???
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Keith Champion (@champs1uk) reported@VodafoneUK Trying your online customer service is enough to put anyone off of using Vodafone forever.
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Rachel (@Rachel___001) reported@VodafoneUK how on earth do you get to speak to a human? “TOBI” is crap, your call system after pressing 1, 2, etc etc cuts you off. Absolutely **** frustrating customer service.
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Dann 🧜🏼♀️ (@DPB037) reported@VodafoneUK hiding their customer service behind a paywall. I want to talk to you about my bill, but I can’t talk to you about my bill unless I pay what you decide i owe. Counting down the days to freedom! 🤮 awful experience start to finish, would not recommend.
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Chamara Iresh (@chamrairesh) reported@VodafoneUK Got targeted by a sophisticated scam impersonating Vodafone, same sender ID, real account details, and convincing support language. Looked 100% legit. Reported it, but no proper investigation. Customers beware: never share verification codes. #Scam #Fraud
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John Gly (@chuxjohn) reported@VodafoneUK , i have been treated unfairly and over billed for the past 2 months. Paying 233 pounds for calls and over 180pounds is simply outrageous. I kept explaining to your customer line but they never got it right. Is this how a loyal customer of 4 years should be treated?
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Gabriel The Messenger 🏴 (@steptothestars) reportedYet again @VodafoneUK another 2hr call and promised a manager call back, nothing again. Now on the phone again to you. What is the problem here ? Is it employing foreigners that barely speak English 🤔 Or are you just so incompetent that nobody has a clue 🤔
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BozBey (@BozBey58) reported@VodafoneUK Why would a company like yours, which makes billions of dollars, use some pointless virtual assistant called Tobi? Because of that stupid Tobi, I can't get my work done, nor can I connect with a customer agent. I've never seen such a stupid system.