Vodafone

Vodafone Outage Report in St Helens, St. Helens, England

No problems detected

If you are having issues, please submit a report below.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in St Helens, St. Helens, England 02/04/2026 23:05

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near St Helens, St. Helens, England

The most recent Vodafone outage reports came from the following cities: Wigan, Warrington and Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomWigan Wi-fi
United KingdomWarrington Internet
United KingdomWarrington Internet
United KingdomWigan Phone
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • MattTraynor1982 Matthew Traynor (@MattTraynor1982) reported from Garston, England

    Hi @VodafoneUK I've recently had broadband installed with yourselves and was due to go live on the 18 May. However it has still not been activated. I am currently working from home and rely on having an active broadband connection. How do I go about getting a complaint raised?

  • Frances_Carey Frances Carey 💙 (@Frances_Carey) reported from Birkenhead, England

    @VodafoneUK #VodafoneTreats God I wish I could be randomly selected for a treat. Anything will do even a smiley face emoji 😬

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hi @VodafoneUK can you please try help me fix the 4300 error on my app. Tried everything now from using 4G and wifi, delete and reinstall, customer service even reset my account to no prevail. Can’t see any data usage, plan info etc on the app and online. Been over a week now!

  • ShaunsmithSKS Shaun smith (@ShaunsmithSKS) reported from Roby, England

    According to @VodafoneUK @XiaomiSupport Mi 11 phones seem to have an issue with the Charger, the gentleman on the phone today from Vodafone said he's had many people complaining about the charger over heating, it seems am not the only one who's contacted Xiaomi and been ignored.

  • matthew3reed Matthew Reed (@matthew3reed) reported from Liverpool, England

    @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

  • mcknut John McKerrell (@mcknut) reported from Liverpool, England

    @SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months

  • dokhtarzemston gkaabi (@dokhtarzemston) reported from Bryn, England

    @VodafoneUK @dolb21 worst company and customer service ever.nightmare i had with after all you find out it was mistake from you! you had been charged me more than usual while i was waiting to sort it out you put my name as a bad creditor!while i never had history of late payment in my name!

  • BarryWalters7 Barry Walters (@BarryWalters7) reported from Seaforth, England

    @VodafoneUK My wife took delivery of a phone today, no charger was included so it is not fit for use. She has been on the phone to try and resolve this for over 2 and a quarter hours with no resolution. How can Vodafone justify this.

  • MartinRalfe Martin Ralfe - Blind & Techy (@MartinRalfe) reported from Newton-le-Willows, England

    @VodafoneUK is their an outage?! No signal calls or texts etc.

  • DomYates1976 Dom Yates (@DomYates1976) reported from Eccleston, England

    @VodafoneUK can you confirm the benefit of #vodafonesecurenet please. Never really understood why you charge premium service for something which should be standard practice

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

  • TheDavidConnor David Connor (@TheDavidConnor) reported from Ormskirk, England

    Hi @VodafoneUK. Your network signal in Town Green (L39) is below awful.

  • matthew3reed Matthew Reed (@matthew3reed) reported from Liverpool, England

    @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

  • willbxtn Will Buxton (@willbxtn) reported from Newton-le-Willows, England

    @VodafoneUK My broadband sync speed with you as halved. I already get well below the promised minimum speed; how bad does it have to get before you can persuade Openreach their local network layout is comically poor needs changing? 1 mile of copper when only 0.2 from the cabinet!

  • Miss_Defying Rebecca Harrisson (@Miss_Defying) reported from Ormskirk, England

    @VodafoneUK Thanks Robyn. There is a forum on their website which suggests a few other customers have had the same issue and that it's a porting fault. But when a technician called me today he was really offhand and said that I'd just Googled and hadn't got proper info!

  • matthew3reed Matthew Reed (@matthew3reed) reported from Liverpool, England

    @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

  • Miss_Defying Rebecca Harrisson (@Miss_Defying) reported from Ormskirk, England

    @VodafoneUK I'm not sure... as far as I can tell it's a @virginmedia issue. But you may be able to help. No one on Vodafone can call our virgin landline. It just beeps or says the number and code combination isn't recognised.

  • JayWHEWELL Jay Whewell (@JayWHEWELL) reported from Liverpool, England

    @VodafoneUK @DjLeeButler Suppose if I had 40k followers I'd get my issue sorted as well...

  • JayWHEWELL Jay Whewell (@JayWHEWELL) reported from Liverpool, England

    @DjLeeButler @VodafoneUK Lee you don't know the half of it Upgraded 12 days ago. Two iPhone 12s later which have been "misplaced" I'm still paying full wack for this new contract. I've been passed from pillar to post and given a specialist customer assistant. Just give me a phone ffs...

  • mellyallen74 Melanie Allen (@mellyallen74) reported from Widnes, England

    @VodafoneUK Is there an internet outage in Widnes? Been without internet since 10am. Router reset but still flashing red?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • fabianaloise Fabian Aloise (@fabianaloise) reported

    @VodafoneUK your service is appalling on every level. No contact support. You should all be ashamed

  • AltDaveB Dave B. (@AltDaveB) reported

    @VodafoneUK Hi. Having trouble with phone signal all day. My partner's phone cannot be called, it is going straight to voicemail. Signal shows 1 bar. My phone cannot make outgoing calls, can't even call you at 191. No phone signal showing at all. Webchat stuck at ...

  • swlines Tom Cairns (@swlines) reported

    Was hoping to get @CityFibre / @VodafoneUK Gigafast installed today. They can't due to there being a tree in the way... and no line of sight from the pole they hang the fibre from. Ho hum.

  • Harry_Krom Theocharis Kromydas (@Harry_Krom) reported

    Ηi @VodafoneUK . I am a customer of yours and I am getting spam calls to my landline all day today from a number that I am unable to see in my landline's screen (it says unavailable number) and therefore I cannot block it. They are calling every 5 min! This is very annoying.

  • osbornejoe Joe Osborne (@osbornejoe) reported

    @BinksyDB @VodafoneUK Did you cancel early? Did it effect your credit score etc?

  • Riz78136213 Riz (@Riz78136213) reported

    I was on the phone to @VodafoneUK for 1 hour and half trying to resolve an ongoing issue with my data where it says I have 4G with 2-3 network bars but data still not working. In my opinion the call was unpleasant and patronising. #CustomerService #problems #badservice

  • Aleks_micks Aleks Z-Michajlowicz (@Aleks_micks) reported

    @VodafoneUK cut my number off without warning today after my contract ended and I asked them to change my sim to pay-as-you-go. You bombard me with sales calls constantly but you’re unable complete this simple request from a customer of 4 years? Livid

  • Travel_papi Aboo Bane (@Travel_papi) reported

    @VodafoneUK I’m having network issues, please can you confirm if there is any engineering work going on in this area. W1H 5PQ

  • SarahHL18 Sarah H (@SarahHL18) reported

    @VodafoneUK you rang my husband today offering a broadband deal which he did NOT agree too and have now sent us details of our order and had an email off our current provider stating its because we are moving home which isn't true! Can't get through to cancel & complain #Vodafone

  • ZacCarroll8 flying groom (@ZacCarroll8) reported

    @VodafoneUK your crappy Broadband is not working as usual, complete con. Total rip off never even get half of the promised speeds I pay for and now nothing at all. Terrible customer service Time to change supplier.