Vodafone Outage Report in St Helens, St. Helens, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in St Helens, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at Vodafone
Vodafone is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent Vodafone outage reports came from the following cities: Wigan and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Legacy Wirral Kloppite* 🖐👍 19 #JohnsonOut
(@paulgtrainer) reported
from
Birkenhead, England
@VodafoneUK I am trying to cancel an order I made for home broadband, but I cannot seem to be able to contact anyone to sort it. Can you help please?
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Mick *****
(@Mickcunny) reported
from
Liverpool, England
@VodafoneUK @brandmosss Have the same issues all the time, time to find a new provider.
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Connor Wilson
(@ConnorTWilson) reported
from
Birkenhead, England
Probably a stupid question, but if I have a @VodafoneUK sim, am I able to use my data in Northern Ireland as normal? Never been to Northern Ireland so just want to be sure before I go
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MichaelRedgrift
(@MichaelRedgrift) reported
from
Birkenhead, England
@VodafoneUK @VodafoneGroup hands down the worst broadband switching I've ever experienced, worst customer service and I am still five weeks without internet, a months payment down and half a day wasted waiting..
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Dr Ian M Lancaster
(@IanLancaster65) reported
from
Frodsham, England
@VodafoneUK what a shambles. Switching accounts is supposed to be easy & seemless. I’m now on my 4th attempt & going round in circles. How about I just stop paying? Might get your attention then? Customer service? Nonexistent. #Vodafone
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James Buckley
(@GSaEConsultancy) reported
from
Ormskirk, England
@stuartfergus @VodafoneUK Stuart, I've had the worst experience with @VodafoneUK you can imagine I understand your frustration
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Michael'MUFC'Wilson
(@Michael_JWilson) reported
from
Birkenhead, England
Can't actually believe the prices of upgrades of mobile phones. Absolutely no bonus for being a loyal customer for over 10years never missing a payment of £40+pm @VodafoneUK Outrageous
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John Vanderwerff+
(@jvblueboy) reported
from
Birkenhead, England
@bt_uk wouldn't give me their special offer open to new broadband customers. Loyalty counts for nothing. So am off to @VodafoneUK to take them up on their discounted offer. When will these companies ever learn to treat all customers the same?
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Alex Spearritt 💙 She/Her
(@ScouseAHPLeader) reported
from
Liverpool, England
@VodafoneUK … endless issues in confirming my upgrade since I chose to stay with you as a provider when my contract expired last month! Simply not good enough ,and now can’t leave as contract rolled over!
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Lainey 🇬🇧
(@lainey5565) reported
from
Prescot, England
@VodafoneUK worst broadband EVER
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Nathan Jarvis
(@NathanJarvisMD) reported
from
Westhoughton, England
@VodafoneUK had really bad internet connection this last few days via my SIM card. Is there an outage?
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Paul
(@paulmurray7) reported
from
Horwich, England
Hi @VodafoneUK any idea when the broadband issue in BL6 is being resolved? Missed 2/3 of a work day now due to no internet. Online chat was useless. Wait a couple of hours. That was at 12. Been down since 11!
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Jenny 🍒⚪
(@jenny_guy) reported
from
Wigan, England
@VodafoneUK promised a callback over consistent overcharging of my account. Still waiting for the callback and still getting overcharged. Absolutely disgusting customer service.
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Michael'MUFC'Wilson
(@Michael_JWilson) reported
from
Birkenhead, England
@VodafoneUK I've spoken directly to the store, Ive spoken to customer services. Still no answer. 27days later. Still nothing 👏🏼👏🏼👏🏼👏🏼👏🏼
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Anthony🖤Hart
(@TonyH4rt) reported
from
Liverpool, England
@VodafoneUK The only issue down the line is that you won’t be getting anymore of my £££
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Jane Holt X
(@Losecontr0lx) reported
from
St Helens, England
@VodafoneUK what’s with the signal issues today? either getting 1 bar or no bars at all… can’t even send a simple text message or anything.
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Dr Ian M Lancaster
(@IanLancaster65) reported
from
Frodsham, England
@VodafoneUK Nope. I’m ditching @VodafoneUK… or trying to. Now on 4th attempt. Maybe I’ll just shut down the direct debit. Maybe that’ll get your attention. Nothing else seems to work
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Helen Moore
(@Grathan04) reported
from
St Helens, England
@AdamofAlbion @VodafoneUK No Adam i didn't!.. I've tried the bot talk thing, which is next to useless, unless you have a question it can lead you to.. For such a big company its fair to say they are very much lacking in the customer service department... 🙄
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Anthony🖤Hart
(@TonyH4rt) reported
from
Liverpool, England
@VodafoneUK I’ve cancelled my DD as you have voided terms of our contract - I’ve been unable to contact anyone to resolve issue! #TerribleCustomerService
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⭐⭐⭐Rusty⭐⭐⭐1️⃣9️⃣* - Still Wearing a Mask and Soci
(@Rusty5010) reported
from
Prescot, England
@VodafoneUK @CostaCoffee I've tried to use this locally a few times over the years, but every @CostaCoffee I've tried it in hsve said "we font fo it in this branch" so I've given up trying to redeem this very me reward or Friday treat, due to the embarrassment of bring turned down.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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John Grocock
(@JohnHG72) reported
@JuliaHB1 @VodafoneUK Try IKEA. 80 mins to get my refund after they messed up my click and collect. Never again
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Fair Economist
(@FairEconomist) reported
@JuliaHB1 @VodafoneUK You’ve never had to deal with @ThreeUK clearly
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Richard 🇬🇧🇺🇸🇮🇱 #AllLivesMatter
(@BrexitTrump2020) reported
@JuliaHB1 @VodafoneUK Lucky i was over 3 hrs idiot's working from home
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Emma
(@emmahicking) reported
@VodafoneUK Is there any way that I can get in contact with someone that can help me?? I have been pushed around to 4 different departments and no one can help and I’m really frustrated!! Please?!
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Rich Allen
(@Rich0364) reported
@JuliaHB1 @VodafoneUK They are literally provide no customer service at all, we use them for the company phones but not when our contract is up for renewal.
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superleeds69
(@superleeds69) reported
@JuliaHB1 @VodafoneUK They are terrible to deal with on all counts, they have a business service called "onenet" they're ******* useless with that aswell. Avoid them if you can, ive paid them for something I've not had and gave up trying to get money back, life's too short to be on hold with them 8hrs
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Richard Hart
(@Richard36484598) reported
@VodafoneUK @JuliaHB1 I can’t work out if Dave is offering to sort her phone issue or to let her know where the nearest bridge is....???
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Neil Barber
(@NeilLBarber) reported
@JuliaHB1 @VodafoneUK Try, 'Don't you know who I am?' It worked for Gove during the early stage of the pandemic when testing was damn near impossible to get for those in the frontline yet when his sprog showed Covid symptoms he and his family had a test. Negative.
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peasants revolt
(@peasantsrevolt6) reported
@JuliaHB1 @VodafoneUK Took me 6 months to speak to a human down at o2!!!!😭😭😭
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GoatOnARope
(@rope_goat) reported
@JuliaHB1 @VodafoneUK Vodafone are famous for their dreadful customer service, I thought “they can’t be that bad” and switched to them for broadband. I was wrong! I’d NEVER use them in future no matter how good any deal they offer is.