Vodafone Outage Report in St Helens, St. Helens, England
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The latest reports from users having issues in St Helens come from postal codes WA9.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (48%)
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Phone (33%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent Vodafone outage reports came from the following cities: St Helens, Liverpool, Leigh, Wigan and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Phone | |
| Liverpool |
Internet | |
| Leigh |
Internet | |
| Wigan |
Phone | |
| Wigan |
Total Blackout | |
| Liverpool |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Probably fair to say @VodafoneUK are by far the slowest to respond to anything on Twitter of the broadband suppliers I’ve dealt with. Really poor customer service which kinda matches what I’ve heard about their service before joining.
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karla williams
(@popkw) reported
from
Warrington, England
@VodafoneUK shocking service. I’ve spoken to six advisors and still not fixed the problem. I have been a Vodafone customer for many years with 4 phones well no longer, I am done.
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Ngaryan
(@welfarelawyer) reported
from
Liverpool, England
@VodafoneUK Cut the call as I have work. It's madness that you can't go in-store to just cancel a contract. Or it's not made simpler for people wanting to leave. This whole experience has been stressful and I'm very reluctant to recommend Vodafone in the future.
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Lord Alistair Kealey
(@alistair_kealey) reported
from
Birkenhead, England
@VodafoneUK customer relations log a complaint 28 days later no joy for small business customer
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Jericho Rayel Timbol
(@jerichorayel) reported
from
Liverpool, England
@VodafoneUK Fix your app first
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Martin Blakeley
(@martinblakeley) reported
from
Wigan, England
Broadband update: @VodafoneUK still haven’t rectified the issue as promised! Was told Monday, then Wednesday, then guaranteed today and guess what, still nothing. Wife been on hold for 40mins, live chat too busy -#Vodafonedown #Customerserviceweek #poorservice
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Lord Alistair Kealey
(@alistair_kealey) reported
from
Birkenhead, England
@VodafoneUK customer service team take note 4 weeks not able receive calls business customer I've sent you my bill
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Ngaryan
(@welfarelawyer) reported
from
Liverpool, England
Absolutely unacceptable I have been on live chat for the last 2 days and now and been cut off. Still no closer to getting disconnected @VodafoneUK sort your customer service out! 😡
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@VodafoneUK This is a long running issue I’m afraid. I’ve had Steve from your directors office tell me I’ll never get more than 39Mbps due to my distance from the exchange, but Openreach say it’s distance from cabinet and not exchange. I don’t think Vodafone want to investigate it really.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@VodafoneUK Had a call from your broadband team earlier but I wasn’t at home so they gave me a ref number and a phone number to call you back. But your system doesn’t recognise my ref number and now I’m stuck in a queue just trying to speak to anyone. 10 mins so far. Poor.
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Tom McDermott
(@tmcd1989) reported
from
Roby, England
@VodafoneUK I cancelled my contract but my Spotify has continued. I can’t cancel via the link as my number is no longer on Vodafone. Can somebody cancel it please.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@VodafoneUK I’ve logged an official complaint now. I’ve wasted so much time on here, your chat and (when i get through) to your phone team only to not actually get anywhere and get the speed I’ve been promised. Hopefully an official complaint will get someone to actually bother.
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Lord Alistair Kealey
(@alistair_kealey) reported
from
Birkenhead, England
@VodafoneUK 5 weeks and still not sorted out my problem now making public knowledge
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...
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The Mad Hatter
(@R_to_the_D) reported
from
Hindley, England
@VodafoneUK whilst I like your network your 3G is very poor. Before rolling out #5G can you at least make sure you have 4G everywhere beforehand. A lot of my trail journey into Manchester still relies on 3G
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Joanne
(@jolloyd19) reported
from
Warrington, England
@lloydy2410 @VodafoneUK My Son is in Belgium + due to appalling mistakes in roaming charges have wrongly charged £1500 for data, but have cut off his phone so he can’t contact us. I am also a Vodaphone customer was about to renew contract. Appalling customer service @VodafoneUK - sort it out!!!! 😡😡😡
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Lord Alistair Kealey
(@alistair_kealey) reported
from
Birkenhead, England
@VodafoneUK FIVE WEEK NO FULL SERVICE NUMBER OF FAILURES BY VODAFONE ALL I GET £30 AS A SMALL BUSINESS CUSTOMER UNABLE TO RECEIVE CALLS
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David-Leeroy Sellers
(@LeroyDLS) reported
from
Liverpool, England
I am absolutely fuming waking up an Unsolicited cold call from @EE trying to sell me stuff. I blocked so many numbers and seriously that’s the last straw @EE CANCEL MY CONTRACT!! NOW!! It’s clearly #harassment - @VodafoneUK WOULD NOT TREAT a valued customer this way 😡@ee
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gary crowe
(@garycrowe03) reported
from
Liverpool, England
@VodafoneUK That is the level of service you give, you allow a 10 year old boy to be upset because your lack communication skills by given different information depending on who you speak to.
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Zara Prudhoe
(@zara_c_) reported
from
Roby, England
@VodafoneUK your customer service is shocking still waiting for a call back from customer relations following a data protection breech!! 😡😡
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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T1Mastadon
(@T1Mastadon) reported
@VodafoneUK is the broadband down?
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Rich
(@RichMcKone) reported
@VodafoneUK And just to add - security wasn't required to submit the complaint in the first place; therefore would be odd to have to go through security to add to this complaint despite not been a GDPR requirement in this situation.
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i’m megan
(@m_j____p) reported
@VodafoneUK You lot are a joke. since October my mum’s broadband has been down three times for over two weeks. Non-English speaking customer advisors can’t understand her and are useless in support and you’ve still not reimbursed her! Shambles of a service.
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Tade Thompson
(@TadeThompson) reported
@VodafoneUK Dude, for weeks now I've been waiting for a callback after spending three days phoning up each day and explaining my problem to a new set of ears each time. Each person said they would *definitely* fix the problem and did not. And still have not. So...no. Nothing you can do.
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Giles Davis
(@gilesdavis) reported
@VodafoneUK I’m not a customer and it’s not a text message. That’s also the same form that insists on lots of irrelevant personal data from me. Do Vodafone actually care about scammers using VF assigned numbers to steal money? Stop making this so difficult!
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Rich
(@RichMcKone) reported
@VodafoneUK FYI, It appears that to send the additional complaint information I only needed to reply to the e-mail containing the complaint reference number I received after submitting the complaint!
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Karen H
(@unhappy1987) reported
@VodafoneUK ongoing issues still regarding login to my account. Account has been cleansed but still I can not log in. I've spend endless hours on the phone trying to access my account and bills!
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charlie reilly
(@Chae1986) reported
@VodafoneUK I have full bars on 4g and nothing is loading have had nothing but issues with service for months now totally ridiculous
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Giles Davis
(@gilesdavis) reported
@VodafoneUK Hi Rachael, can YOU please speak to your fraud team? I'd have thought Vodafone would want to make it as effective as possible to terminate the service of scammers using your network and numbers to commit fraud and theft - I've given you all you need! Why all these barriers?!
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Jasper Llama
(@JasperLlama) reported
@VodafoneUK Now 24h since engineers arrived. No service. Four green lights on the box, three white lights on the router. Zero data. Someone please explain this before I phone 🚀