Vodafone

Vodafone Outage Report in St Helens, St. Helens, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in St Helens, St. Helens, England 08/06/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Helens, St. Helens, England

The most recent Vodafone outage reports came from the following cities: Wigan, Liverpool and Runcorn.

Loading map, please wait...
City Problem Type Report Time
United KingdomWigan Phone
United KingdomLiverpool Internet
United KingdomLiverpool Total Blackout
United KingdomLiverpool E-mail
United KingdomRuncorn Phone
United KingdomLiverpool Internet

Community Discussion

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Vodafone Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • mrmrjarrold Matthew Jarrold (@mrmrjarrold) reported from Liverpool, England

    @VodafoneUK no attempt to assist me - completely disinterested customer service advisor. Loyalty means nothing .

  • natalie_2917 natalie💅🏻 (@natalie_2917) reported from Liverpool, England

    Fuuuuuumin with @VodafoneUK the one time I wanna use my odeon rewards the app is down and the customer service is awful 😡

  • Lloydy_lfc_2018 Paul Lloyd (@Lloydy_lfc_2018) reported from Birkenhead, England

    @PETERWELLING4 @VodafoneUK To be honest pete, i just wanted to kinda let them know, and maybe get myself a little extra few GB next month 😉 but loadsa people jumped on, so obviously good few issues bud. Ps welcome back 🤣🤣🤣

  • nataliehelm17 natalie helm 💅🏻 (@nataliehelm17) reported from Liverpool, England

    It’s only when your waiting for your new router to work and your stuck on data that you realise how crap your network provider is @VodafoneUK 😫

  • rincew1nd Paul Knapton CProf 🏳️‍🌈 (@rincew1nd) reported from Liverpool, England

    Oh dear @VodafoneUK, you get my bill wrong, admit it's wrong but then don't correct it. Your complaints team then fail to ring me to discuss my complaint as promised and now you threaten to cut me off for non-payment of the bill which you've accepted is incorrect.

  • rincew1nd Paul Knapton CProf 🏳️‍🌈 (@rincew1nd) reported from Liverpool, England

    @WalnutRede @HighSpeedPanda @VodafoneUK Same here. Been with them for yonks but latterly just full of empty promises. Upgrade to an alternate Network.

  • alistair_kealey Lord Alistair Kealey (@alistair_kealey) reported from Birkenhead, England

    @VodafoneUK being a small business customer with you and give on no end of problems and lies owed money from you

  • rincew1nd Paul Knapton CProf 🏳️‍🌈 (@rincew1nd) reported from Liverpool, England

    @alastairjam @VodafoneUK I've been a contract customer for many a year with them, I'm now going elsewhere.

  • AndyMorse Andy Morse (@AndyMorse) reported from Liverpool, England

    @VodafoneUK your online sales are crap on hold for 30 mins about to hang up and you will loose the business

  • turnerjaksquin Jacqueline Turner (@turnerjaksquin) reported from Widnes, England

    @VodafoneUK I’m having connection problems with my data. Nothing is connecting when I put it on. I’m on public WiFi now

  • MattKPhillips Matt Phillips (@MattKPhillips) reported from Liverpool, England

    You're quick enough to take the monthly bill @vodafone @VodafoneUK . So get the network back up and running!! #Liverpool

  • mwambuz Mwambu Wanendeya (@mwambuz) reported from Golborne, England

    @VodafoneUK I am having some serious customer care issues.

  • kathykc60 Kathykc60@gmail (@kathykc60) reported from Seaforth, England

    @VodafoneUK @VodafoneUKhelp Hi I need a phone call what I've made down loaded how do i go about it

  • Michael_JWilson Michael'MUFC'Wilson (@Michael_JWilson) reported from Birkenhead, England

    @_Chris_Hurst_ @tompill83 @VodafoneUK I'm not paying £46 mate, I'm a business customer too & I wanna keep spotify

  • CallumKerrigan C (@CallumKerrigan) reported from Liverpool, England

    @VodafoneUK can you tell my why my 4G isn’t working please been down since Saturday night

  • joshparry Josh Parry (@joshparry) reported from Liverpool, England

    @Ryan_pulford @VodafoneUK I JUST WANT GOOD CUSTOMER SERVICE AND NOT LIES

  • sophevansfilm Sophia Evans 📸 (@sophevansfilm) reported from Liverpool, England

    Thanks to @VodafoneUK call centre, that advised I had to go to store to cancel my phone, I just made the unnecessary trip, to be told, stores can’t cancel the contracts it’s all in the call centre 😊😊😊😊😊😊😊

  • Lyntrick L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported from Garston, England

    @VodafoneUK the sim swap has been done over the phone but she is not tech savvy and I deal with all her issues but am not allowed to sort things for her. I appreciate there's privacy laws etc but there should be a system in place for this kind of situation

  • MatthewJSmyth matthew smyth (@MatthewJSmyth) reported from Liverpool, England

    @VodafoneUK Well, I phoned up instead, where I was told there was a known issue. So you had issues reported… Anyway it’s all sorted.

  • headof5 Mike McGunigle (@headof5) reported from Up Holland, England

    Good evening @VodafoneUK. Still not received my call back from Broadband support which was arranged Friday night for Saturday night, then via twitter for Monday night. I'll be calling tomorrow to cancel my 13 day old contract.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • ThePaulDavison PAUL DAVISON (@ThePaulDavison) reported

    @VodafoneUK if you are thinking of getting broadband from these cowboys, don't bother. Absolutely terrible customer service.

  • GaynorSampson Gaynor Sampson (@GaynorSampson) reported

    @VodafoneUK please ask your live chat staff NOT to instruct customers to go to their local store to cancel contracts. We’ve just driven to town, paid for parking and queued at the shop to be told they won’t deal with us and we need to ring your customer services!!😡

  • ThePaulDavison PAUL DAVISON (@ThePaulDavison) reported

    @VodafoneUK I have sent a DM but I won't hold my breath. Over 2 weeks without service, what a joke

  • joelglobe Joel (@joelglobe) reported

    @VodafoneUK is the network down? I cannot seem to get any signal, network coverage in my home!

  • sammyratts sam (@sammyratts) reported

    @VodafoneUK Hi, has anyone actually looked into this as I'm.still having the same issue.. with both phones.. 😭

  • Graham4Health Graham Roberts (@Graham4Health) reported

    @photomikeyhere @VodafoneUK It’s not just you. @VodafoneUK has the WORST customer services. Their IVR system stinks and even their website is awful - it’s either down or you can’t sign into it. They seem to have taken extreme steps to prevent customers speaking to anyone that can help them.

  • N88750880 Truthteller (@N88750880) reported

    I cancelled a request to port my number from @LycamobileUK to @VodafoneUK and was told by Lycamobile that the number has been ported. However, when I contacted Vodafone support, I was told that the number isn't with them and that I should contact Lycamobile.

  • HorsesforCour11 Horses for Courses (@HorsesforCour11) reported

    @VodafoneUK Forget about #verymerewards just restore my ******* service. What type of organisation are you running?

  • fayepitz little_miss_bounce (@fayepitz) reported

    So @VodafoneUK are causing me trouble yet again. After months of asking them to send a trade in bag, they eventually did, and now 2 months later they are saying they haven’t received it?? #poorcustomerservice #trouble

  • jameshoggarth James Hoggarth (@jameshoggarth) reported

    @slowcrushh Don’t get me started. Last year I was a @VodafoneUK customer - thought it would have been easy to renew my SIM. Anyway, it resulted in them offering me the chance to appeal a credit check involving someone else’s data!!