Vodafone Outage Report in St Helens, St. Helens, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (21%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent Vodafone outage reports came from the following cities: Liverpool and St Helens.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
Phone | |
| Liverpool |
Phone | |
| St Helens |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Paul
(@paulmurray7) reported
from
Horwich, England
Hi @VodafoneUK anyone about? Please can someone help with my new broadband connection. Should have been live by midnight last night, still not working. Not ideal when working from home. Booked yesterday off as it was expected, cannot book today off!
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Wiganpierpromo
(@WiganpierprAnne) reported
from
Wrightington, England
@VodafoneUK I am appalled at the service I have been given. I swapped my tariff on Thursday and the phone when off yesterday at 3pm. I have been left with no one being able to contact me. This phone is used for business. I need a resolve.
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Jennie Davies
(@justjennie84) reported
from
Liverpool, England
@VodafoneUK are there issues with your network I can’t call or text
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Mathew ✌🏻
(@MathewJSwain) reported
from
Widnes, England
@VodafoneUK is the 4G down at the minute?
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Wes Chimuzu Jr
(@wesfromspeke) reported
from
Garston, England
Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean
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Josh Parker
(@Joshparkersuxx) reported
from
Birkenhead, England
Gotta give it to @VodafoneUK, the only company I know who can tell you there is no problem in your area, when neither mine nor my partners phones have any signal, and my partners broadband are down, and all there advises are either busy, or telling me there’s no issue, nice one
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Karl McIntyre
(@karlmcintyre) reported
from
St Helens, England
@drewhill79 @VodafoneUK @MattJConnor @StHKHIS Same here. BT got the 150 mb and it flies. Good support and I stream everything!! Don’t even have normal freeview.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Not impressed with @VodafoneUK customer support. Been trying to speak to someone online since before 1pm yesterday and only once someone has asked for more info but not came back when I’ve given it. Meanwhile they’re replying to others who messaged them 10 mins earlier.
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Wes Chimuzu Jr
(@wesfromspeke) reported
from
Garston, England
@VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can
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Yoz
(@JohnHug01403732) reported
from
Liverpool, England
@VodafoneUK poor service from Vodafone yet again been trying to get proof of purchase for a couple of weeks and it's not happening, help
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Marko
(@SopranoCrew) reported
from
Atherton, England
@VodafoneUK terrible customer service tell you to DM them then don't respond #poor
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Joanne Fairhurst
(@nutty1976) reported
from
Wigan, England
@VodafoneUK hi i need to try a new sim as my phone has stopped receiving incoming calls. Will my local shop be able to help ?
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
Whatever you do think twice before joining @virginmedia it might look fast on paper but the 100mbs service is running slow in Kirkby when it runs at all. Customer service just blames Covid @VodafoneUK gave me prices really quickly by a lovely lady working from home
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Paul
(@paulmurray7) reported
from
Horwich, England
Anyone @VodafoneUK ? Could someone at least acknowledge and let me know what time the broadband “team” starts? Numerous phone calls and tweets but nothing from @VodafoneUK so far. Broadband still not connected. Not a good start for a new customer is it?
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia all about the money not about the service. In Kirkby Merseyside we have had a lot of outages since March and you are ignoring my requests for help by email, chat, FB, Twitter and don’t answer the phones. @VodafoneUK uk answered my web chat straight away
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Paul
(@paulmurray7) reported
from
Horwich, England
@VodafoneUK good morning, is there anyone I can speak to at this time regarding my broadband connection not working? It should have been live yesterday but isn’t working.
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Jay
(@Scouseblinder) reported
from
Liverpool, England
@VodafoneUK Servers down again joke
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zak dunstan
(@zakdunstan) reported
from
Westhoughton, England
Really want to upgrade my @SamsungMobile s7 edge with Vodafone to a @HuaweiMobile p30 or p30 pro on my @VodafoneUK contract but they're so expensive compared to @O2 :( 7 YEARS a customer, and no deals to be had
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Gamble free girl
(@kfield82) reported
from
Billinge Chapel End, England
Fuming with @VodafoneUK paid to upgrade a few weeks early as my sons current phone is broke. Money taken from bank, email says phone will be with you 2-3 days on 30th march. No phone, contact support who blame covid 19 for delay 😡😠🤬 that's what you get for loyalty
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Paul Whitworth
(@paulwhitworth) reported
from
Leigh, England
@SamsungUK Had the @VodafoneUK S20+ a day and returned it. Awful experience.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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The Bar Guys
(@TheBarGuysUK) reported
Do you ever call your customers back @VodafoneUK @VodafoneGroup ? Would love the irony of the-phone-company-that-never-makes-a-phone-call if this wasn’t my business you were affecting!
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The Bar Guys
(@TheBarGuysUK) reported
@VodafoneUK @primevideouk I have lots of friends except i cant speak to any of them because my phone doesnt work and it’s been a week of phone calls now to @vodafoneUK trying to solve this issues. False promises daily. Joke of a service!
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SilverDionysus
(@SilverDionysus) reported
@VodafoneUK wifi gone down in SE25
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Kev McCready
(@KevMcCready) reported
@joelycett @CrapBroadband @VodafoneUK? Slow, drops out more times than a stripper, restarts programmes during the ad break, easier to leave the mafia than leave the contract.
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The Bar Guys
(@TheBarGuysUK) reported
@VodafoneUK @Ofcom @WhichUK Hasan from your tech support team promised me at 10.45am this morning he would phone me to resolve the issue. I cannot use my phone. I am losing business. And this has been going on for a week. You need to help your customers. This is such a hard time for businesses.
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Shah Raaz Khan
(@iamsrk_001) reported
@VodafoneUK @primevideouk Hello Vodafone Team are you taking care of all service providers network @VodafoneUK Network worst in our why distribute more SIM card. I have Problam To Vodafone Network Is Very Slow Work Please Solve My Problem !
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Hazel Eccleston
(@HazelEck) reported
@VodafoneUK @mouthwaite Don't go to Vodafone. When I left them they overcharged me and then kept me calling back for hours and weeks to sort it out, presumably while they reaped the call charges. Very rude customer services too.
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The Bar Guys
(@TheBarGuysUK) reported
@VodafoneUK Rather than posting this nonsense why dont your customer service team stick to their promises and get back to customers having actual issues with their phones. It’s been a week now. Joke!
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C.Osemwegie
(@cosemofficial) reported
@VodafoneUK I still cannot get ANY signal
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The Fabulous Crypto Sisters
(@Crypto_Sisters) reported
@Userunk83760095 @Independent I think @VodafoneUK must also be hit I've got zero network connectivity.