Vodafone

Vodafone Outage Report in St Helens, St. Helens, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in St Helens, St. Helens, England 12/26/2025 15:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Helens, St. Helens, England

The most recent Vodafone outage reports came from the following cities: Wigan, Liverpool and Warrington.

Loading map, please wait...
City Problem Type Report Time
United KingdomWigan Phone
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomLiverpool Phone
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • TonyH4rt Anthony🖤Hart (@TonyH4rt) reported from Liverpool, England

    @VodafoneUK I’ve cancelled my DD as you have voided terms of our contract - I’ve been unable to contact anyone to resolve issue! #TerribleCustomerService

  • TonyH4rt Anthony🖤Hart (@TonyH4rt) reported from Liverpool, England

    @VodafoneUK The only issue down the line is that you won’t be getting anymore of my £££

  • Michael_JWilson Michael'MUFC'Wilson (@Michael_JWilson) reported from Birkenhead, England

    Can't actually believe the prices of upgrades of mobile phones. Absolutely no bonus for being a loyal customer for over 10years never missing a payment of £40+pm @VodafoneUK Outrageous

  • nutty1976 Joanne Fairhurst (@nutty1976) reported from Wigan, England

    @VodafoneUK just had the text to say my mast is off 5 days. I've zero mobile signal and considerating the amount of money I pay this isn't acceptable

  • nutty1976 Joanne Fairhurst (@nutty1976) reported from Wigan, England

    @VodafoneUK hi any idea when the WN5 mast is coming back on ? No phone signal all day. I have seen it being worked on this morning

  • MichaelRedgrift MichaelRedgrift (@MichaelRedgrift) reported from Birkenhead, England

    @VodafoneUK @VodafoneGroup hands down the worst broadband switching I've ever experienced, worst customer service and I am still five weeks without internet, a months payment down and half a day wasted waiting..

  • jvblueboy John Vanderwerff+ (@jvblueboy) reported from Birkenhead, England

    @bt_uk wouldn't give me their special offer open to new broadband customers. Loyalty counts for nothing. So am off to @VodafoneUK to take them up on their discounted offer. When will these companies ever learn to treat all customers the same?

  • IanLancaster65 Dr Ian M Lancaster (@IanLancaster65) reported from Frodsham, England

    @VodafoneUK what a shambles. Switching accounts is supposed to be easy & seemless. I’m now on my 4th attempt & going round in circles. How about I just stop paying? Might get your attention then? Customer service? Nonexistent. #Vodafone

  • Losecontr0lx Jane Holt X (@Losecontr0lx) reported from St Helens, England

    @VodafoneUK what’s with the signal issues today? either getting 1 bar or no bars at all… can’t even send a simple text message or anything.

  • GSaEConsultancy James Buckley (@GSaEConsultancy) reported from Ormskirk, England

    @stuartfergus @VodafoneUK Stuart, I've had the worst experience with @VodafoneUK you can imagine I understand your frustration

  • Michael_JWilson Michael'MUFC'Wilson (@Michael_JWilson) reported from Birkenhead, England

    @VodafoneUK I've spoken directly to the store, Ive spoken to customer services. Still no answer. 27days later. Still nothing 👏🏼👏🏼👏🏼👏🏼👏🏼

  • ScouseAHPLeader Alex Spearritt 💙 She/Her (@ScouseAHPLeader) reported from Liverpool, England

    @VodafoneUK … endless issues in confirming my upgrade since I chose to stay with you as a provider when my contract expired last month! Simply not good enough ,and now can’t leave as contract rolled over!

  • paulmurray7 Paul (@paulmurray7) reported from Horwich, England

    Hi @VodafoneUK any idea when the broadband issue in BL6 is being resolved? Missed 2/3 of a work day now due to no internet. Online chat was useless. Wait a couple of hours. That was at 12. Been down since 11!

  • IanLancaster65 Dr Ian M Lancaster (@IanLancaster65) reported from Frodsham, England

    @VodafoneUK Nope. I’m ditching @VodafoneUK… or trying to. Now on 4th attempt. Maybe I’ll just shut down the direct debit. Maybe that’ll get your attention. Nothing else seems to work

  • jenny_guy Jenny 🍒⚪ (@jenny_guy) reported from Wigan, England

    @VodafoneUK promised a callback over consistent overcharging of my account. Still waiting for the callback and still getting overcharged. Absolutely disgusting customer service.

  • Mickcunny Mick ***** (@Mickcunny) reported from Liverpool, England

    @VodafoneUK @brandmosss Have the same issues all the time, time to find a new provider.

  • paulgtrainer Legacy Wirral Kloppite* 🖐👍 19 #JohnsonOut (@paulgtrainer) reported from Birkenhead, England

    @VodafoneUK I am trying to cancel an order I made for home broadband, but I cannot seem to be able to contact anyone to sort it. Can you help please?

  • Grathan04 Helen Moore (@Grathan04) reported from St Helens, England

    @AdamofAlbion @VodafoneUK No Adam i didn't!.. I've tried the bot talk thing, which is next to useless, unless you have a question it can lead you to.. For such a big company its fair to say they are very much lacking in the customer service department... 🙄

  • ConnorTWilson Connor Wilson (@ConnorTWilson) reported from Birkenhead, England

    Probably a stupid question, but if I have a @VodafoneUK sim, am I able to use my data in Northern Ireland as normal? Never been to Northern Ireland so just want to be sure before I go

  • Rusty5010 ⭐⭐⭐Rusty⭐⭐⭐1️⃣9️⃣* - Still Wearing a Mask and Soci (@Rusty5010) reported from Prescot, England

    @VodafoneUK @CostaCoffee I've tried to use this locally a few times over the years, but every @CostaCoffee I've tried it in hsve said "we font fo it in this branch" so I've given up trying to redeem this very me reward or Friday treat, due to the embarrassment of bring turned down.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Lamb2ja James Lamb (@Lamb2ja) reported from Reading, England

    @VodafoneUK Hi, no it hasn’t resolved it. My issue was the router Keeps loosing power rest of the time no issues, router gets very warm and then turns off have to unplug and wait then plug in again for it to work.

  • Alicatikins Alexandra Wood (@Alicatikins) reported from Derbyshire, England

    @VodafoneUK My husband has been having issues trying to purchase a new big bundle pack k. I tried again on his behalf but have had no luck either.

  • Manchestertours NewManchesterWalks (Blue and Green Badge Tours) (@Manchestertours) reported

    @stephenpollard @VodafoneUK Shocking. I wangt to leave @VodafoneUK becuase of their incessant radio ad delivered by that awful girl with the screaming voice.

  • meadowend Mike Hill 💙 (@meadowend) reported

    @VodafoneUK Hi Liam, I’ve seen that page before. It doesn’t really address the hoax/scam call problem - scammers don’t register with TPS I’m afraid. Sky Call Shield answers the call, asks the caller to identify themselves, then announces them to me. I can accept once, accept always or block.

  • peterdonohue1 Pete Donohue (@peterdonohue1) reported

    @VodafoneUK So I took to Twitter in attempt to rectify a Vodafone problem! 4 days ago I passed security and advised them of the issues, today they have achieved nothing bar asking me to pass security for the umpteenth time! The absolute worst customer service!

  • fitzyrox Siobhan Fitzsimons (@fitzyrox) reported

    @VodafoneUK Hi, our broadband is virtually non existence for the past week, can you check it and see what the problem is.

  • Kloppoball__ Memphis (@Kloppoball__) reported

    @VodafoneUK, I want to know why I am being overcharged on my phone bill. Please help ASAP

  • bvbdani__ memphis (@bvbdani__) reported

    @VodafoneUK why are my bills overpriced? Please help me out

  • NeilDuCros Neil Du Cros (@NeilDuCros) reported

    @VodafoneUK Cabling fixed. Socket where it was. Openreach guy confirmed the cabling was in a bad state and likely to fail - wires were green with corrosion. Next time a customer asks for cabling to be sorted before it fails remember this.

  • SaraITinUK Sara R (@SaraITinUK) reported

    Hi @VodafoneUK when my phone is on 4G nothing loads or syncs (websites don’t load, emails don’t sync/update, can’t send images or voice messages). This has been going on for a couple of days now...could you help? I need my phone to function when I’m out of the house!