Vodafone

Vodafone Outage Report in St Helens, St. Helens, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in St Helens, St. Helens, England 01/15/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near St Helens, St. Helens, England

The most recent Vodafone outage reports came from the following cities: Warrington, Wigan and Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomWarrington Internet
United KingdomWarrington Internet
United KingdomWigan Phone
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • Michael_JWilson Michael'MUFC'Wilson (@Michael_JWilson) reported from Birkenhead, England

    Can't actually believe the prices of upgrades of mobile phones. Absolutely no bonus for being a loyal customer for over 10years never missing a payment of £40+pm @VodafoneUK Outrageous

  • ConnorTWilson Connor Wilson (@ConnorTWilson) reported from Birkenhead, England

    Probably a stupid question, but if I have a @VodafoneUK sim, am I able to use my data in Northern Ireland as normal? Never been to Northern Ireland so just want to be sure before I go

  • TonyH4rt Anthony🖤Hart (@TonyH4rt) reported from Liverpool, England

    @VodafoneUK The only issue down the line is that you won’t be getting anymore of my £££

  • ScouseAHPLeader Alex Spearritt 💙 She/Her (@ScouseAHPLeader) reported from Liverpool, England

    @VodafoneUK … endless issues in confirming my upgrade since I chose to stay with you as a provider when my contract expired last month! Simply not good enough ,and now can’t leave as contract rolled over!

  • jenny_guy Jenny 🍒⚪ (@jenny_guy) reported from Wigan, England

    @VodafoneUK promised a callback over consistent overcharging of my account. Still waiting for the callback and still getting overcharged. Absolutely disgusting customer service.

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Halewood, England

    Hi @VodafoneUK is it correct that if my Home Broadband service is cancelled within the first 14 days that it gets disconnected 5 days after the cancellation request was raised, I called 191 to cancel yesterday (5 Nov) and they told me it disconnects on 10 November! Thanks. James

  • Losecontr0lx Jane Holt X (@Losecontr0lx) reported from St Helens, England

    @VodafoneUK what’s with the signal issues today? either getting 1 bar or no bars at all… can’t even send a simple text message or anything.

  • paulmurray7 Paul (@paulmurray7) reported from Horwich, England

    Hi @VodafoneUK any idea when the broadband issue in BL6 is being resolved? Missed 2/3 of a work day now due to no internet. Online chat was useless. Wait a couple of hours. That was at 12. Been down since 11!

  • MichaelRedgrift MichaelRedgrift (@MichaelRedgrift) reported from Birkenhead, England

    @VodafoneUK @VodafoneGroup hands down the worst broadband switching I've ever experienced, worst customer service and I am still five weeks without internet, a months payment down and half a day wasted waiting..

  • Mickcunny Mick ***** (@Mickcunny) reported from Liverpool, England

    @VodafoneUK @brandmosss Have the same issues all the time, time to find a new provider.

  • Michael_JWilson Michael'MUFC'Wilson (@Michael_JWilson) reported from Birkenhead, England

    @VodafoneUK I've spoken directly to the store, Ive spoken to customer services. Still no answer. 27days later. Still nothing 👏🏼👏🏼👏🏼👏🏼👏🏼

  • jvblueboy John Vanderwerff+ (@jvblueboy) reported from Birkenhead, England

    @bt_uk wouldn't give me their special offer open to new broadband customers. Loyalty counts for nothing. So am off to @VodafoneUK to take them up on their discounted offer. When will these companies ever learn to treat all customers the same?

  • GSaEConsultancy James Buckley (@GSaEConsultancy) reported from Ormskirk, England

    @stuartfergus @VodafoneUK Stuart, I've had the worst experience with @VodafoneUK you can imagine I understand your frustration

  • paulgtrainer Legacy Wirral Kloppite* 🖐👍 19 #JohnsonOut (@paulgtrainer) reported from Birkenhead, England

    @VodafoneUK I am trying to cancel an order I made for home broadband, but I cannot seem to be able to contact anyone to sort it. Can you help please?

  • IanLancaster65 Dr Ian M Lancaster (@IanLancaster65) reported from Frodsham, England

    @VodafoneUK Nope. I’m ditching @VodafoneUK… or trying to. Now on 4th attempt. Maybe I’ll just shut down the direct debit. Maybe that’ll get your attention. Nothing else seems to work

  • lainey5565 Lainey 🇬🇧 (@lainey5565) reported from Prescot, England

    @VodafoneUK worst broadband EVER

  • lainey5565 Lainey 🇬🇧 (@lainey5565) reported from Prescot, England

    @VodafoneUK Thanks for the reply BUT I've 'spoken' to Vodafone too many times about signal dropping constantly nothing gets done, even when you can 'see' it's happening😕 roll on the end of my contract

  • IanLancaster65 Dr Ian M Lancaster (@IanLancaster65) reported from Frodsham, England

    @VodafoneUK what a shambles. Switching accounts is supposed to be easy & seemless. I’m now on my 4th attempt & going round in circles. How about I just stop paying? Might get your attention then? Customer service? Nonexistent. #Vodafone

  • NathanJarvisMD Nathan Jarvis (@NathanJarvisMD) reported from Westhoughton, England

    @VodafoneUK had really bad internet connection this last few days via my SIM card. Is there an outage?

  • Rusty5010 ⭐⭐⭐Rusty⭐⭐⭐1️⃣9️⃣* - Still Wearing a Mask and Soci (@Rusty5010) reported from Prescot, England

    @VodafoneUK @CostaCoffee I've tried to use this locally a few times over the years, but every @CostaCoffee I've tried it in hsve said "we font fo it in this branch" so I've given up trying to redeem this very me reward or Friday treat, due to the embarrassment of bring turned down.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • ferret1979_1 Mark Dodd (@ferret1979_1) reported

    Hey @VodafoneUK how come your Vodafone basics deals are better value for new customers. As an existing I’ve been offered 20gb for £11. A new customer gets the same for £9?

  • janeychappers JaneMiloFinley (@janeychappers) reported

    @VodafoneUK I have sent a message but seem to have an automated response. I just want a human to help me

  • David_Spencer77 David Spencer (@David_Spencer77) reported

    @VodafoneUK I've spoken to a Vodafone online advisor. All my Vodafone account has been closedown. But I can't receive text messages on my new network even though I got my pac code & left Vodafone.

  • ONI_Assassin Adam ☁️ Jamal (@ONI_Assassin) reported

    @VodafoneUK Yes, all up to date. Just a poor web interface, a help video which doesn’t actually give you the right answer and a lack of people who actually understand the problem.

  • David_Spencer77 David Spencer (@David_Spencer77) reported

    @VodafoneUK I've been in contact with my new network provider. They're saying everything is OK. I'm trying a sim swap. If it doesn't work, I'm going to have to have a new number. Not happy as I've only ever had one number since owning a mobile. 20+ years

  • neetlow Neet (@neetlow) reported

    @VodafoneUK My broadband has been down for hours - your online tool said that there is a power outage. Could you give me an update, when should I expect my service resume please? My daughter is studying for exams and needs the Internet to access work on her chromebook.

  • Liam_Sora90 LIam (@Liam_Sora90) reported

    @Flop0072 @EmmaRaducanu @VodafoneUK What wrong if she get wildcard ? 2021 for her first time in Wimbledon Emma also was given wildcard too she reach R4 so i don't know what is the problem if she get wildcard this year.

  • fionagreen1741 Fiona Green (@fionagreen1741) reported

    @VodafoneUK router says connected but with no Internet, is there a problem again? No information on Vodafone website

  • janeychappers JaneMiloFinley (@janeychappers) reported

    @VodafoneUK @VodafoneUK I have sent a message as you requested but seem to have an automated response. I just want a human to help me

  • UglyTruth2017 The Ugly Truth (@UglyTruth2017) reported

    @VodafoneUK , I have changed my number from pay as you go to pay monthly plan on Thursday 20th ,, the guy in the shop gave me a new sim to put in my phone Friday morning, he said it might take 20 minutes to work !!! All fine ……. Today is Tuesday and the my phone not working ,