Vodafone Outage Report in St Helens, St. Helens, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (21%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (2%)
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TV (%)
Live Outage Map Near St Helens, St. Helens, England
The most recent Vodafone outage reports came from the following cities: Skelmersdale, Warrington, Liverpool and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 Skelmersdale |
Phone | |
| Warrington |
Phone | |
| Liverpool |
||
| Wigan |
Wi-fi | |
| Warrington |
Internet | |
| Warrington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Jenny 🍒⚪
(@jenny_guy) reported
from
Wigan, England
@VodafoneUK promised a callback over consistent overcharging of my account. Still waiting for the callback and still getting overcharged. Absolutely disgusting customer service.
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Helen Moore
(@Grathan04) reported
from
St Helens, England
@AdamofAlbion @VodafoneUK No Adam i didn't!.. I've tried the bot talk thing, which is next to useless, unless you have a question it can lead you to.. For such a big company its fair to say they are very much lacking in the customer service department... 🙄
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Legacy Wirral Kloppite* 🖐👍 19 #JohnsonOut
(@paulgtrainer) reported
from
Birkenhead, England
@VodafoneUK I am trying to cancel an order I made for home broadband, but I cannot seem to be able to contact anyone to sort it. Can you help please?
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Connor Wilson
(@ConnorTWilson) reported
from
Birkenhead, England
Probably a stupid question, but if I have a @VodafoneUK sim, am I able to use my data in Northern Ireland as normal? Never been to Northern Ireland so just want to be sure before I go
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Anthony🖤Hart
(@TonyH4rt) reported
from
Liverpool, England
@VodafoneUK The only issue down the line is that you won’t be getting anymore of my £££
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Michael'MUFC'Wilson
(@Michael_JWilson) reported
from
Birkenhead, England
Can't actually believe the prices of upgrades of mobile phones. Absolutely no bonus for being a loyal customer for over 10years never missing a payment of £40+pm @VodafoneUK Outrageous
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Alex Spearritt 💙 She/Her
(@ScouseAHPLeader) reported
from
Liverpool, England
@VodafoneUK … endless issues in confirming my upgrade since I chose to stay with you as a provider when my contract expired last month! Simply not good enough ,and now can’t leave as contract rolled over!
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Michael'MUFC'Wilson
(@Michael_JWilson) reported
from
Birkenhead, England
@VodafoneUK I've spoken directly to the store, Ive spoken to customer services. Still no answer. 27days later. Still nothing 👏🏼👏🏼👏🏼👏🏼👏🏼
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⭐⭐⭐Rusty⭐⭐⭐1️⃣9️⃣* - Still Wearing a Mask and Soci
(@Rusty5010) reported
from
Prescot, England
@VodafoneUK @CostaCoffee I've tried to use this locally a few times over the years, but every @CostaCoffee I've tried it in hsve said "we font fo it in this branch" so I've given up trying to redeem this very me reward or Friday treat, due to the embarrassment of bring turned down.
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Dr Ian M Lancaster
(@IanLancaster65) reported
from
Frodsham, England
@VodafoneUK what a shambles. Switching accounts is supposed to be easy & seemless. I’m now on my 4th attempt & going round in circles. How about I just stop paying? Might get your attention then? Customer service? Nonexistent. #Vodafone
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Jane Holt X
(@Losecontr0lx) reported
from
St Helens, England
@VodafoneUK what’s with the signal issues today? either getting 1 bar or no bars at all… can’t even send a simple text message or anything.
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Dr Ian M Lancaster
(@IanLancaster65) reported
from
Frodsham, England
@VodafoneUK Nope. I’m ditching @VodafoneUK… or trying to. Now on 4th attempt. Maybe I’ll just shut down the direct debit. Maybe that’ll get your attention. Nothing else seems to work
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MichaelRedgrift
(@MichaelRedgrift) reported
from
Birkenhead, England
@VodafoneUK @VodafoneGroup hands down the worst broadband switching I've ever experienced, worst customer service and I am still five weeks without internet, a months payment down and half a day wasted waiting..
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James Buckley
(@GSaEConsultancy) reported
from
Ormskirk, England
@stuartfergus @VodafoneUK Stuart, I've had the worst experience with @VodafoneUK you can imagine I understand your frustration
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Joanne Fairhurst
(@nutty1976) reported
from
Wigan, England
@VodafoneUK just had the text to say my mast is off 5 days. I've zero mobile signal and considerating the amount of money I pay this isn't acceptable
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Paul
(@paulmurray7) reported
from
Horwich, England
Hi @VodafoneUK any idea when the broadband issue in BL6 is being resolved? Missed 2/3 of a work day now due to no internet. Online chat was useless. Wait a couple of hours. That was at 12. Been down since 11!
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Joanne Fairhurst
(@nutty1976) reported
from
Wigan, England
@VodafoneUK hi any idea when the WN5 mast is coming back on ? No phone signal all day. I have seen it being worked on this morning
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John Vanderwerff+
(@jvblueboy) reported
from
Birkenhead, England
@bt_uk wouldn't give me their special offer open to new broadband customers. Loyalty counts for nothing. So am off to @VodafoneUK to take them up on their discounted offer. When will these companies ever learn to treat all customers the same?
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Anthony🖤Hart
(@TonyH4rt) reported
from
Liverpool, England
@VodafoneUK I’ve cancelled my DD as you have voided terms of our contract - I’ve been unable to contact anyone to resolve issue! #TerribleCustomerService
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Mick *****
(@Mickcunny) reported
from
Liverpool, England
@VodafoneUK @brandmosss Have the same issues all the time, time to find a new provider.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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AoifeTheBatShark
(@AoifeShork) reported
@VodafoneUK @VodafoneGroup Yeah I wouldn’t be paying those charges no matter how desperate I was for your shite service. I’m just pointing out that it’s beyond extortionate.
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Trevor wood
(@Wood131922) reported
@yourlocalnittyo @VodafoneUK Had Vodafone broadband for about 6 weeks this keeps happening all the time twice I’ve had no connection at all worst service I’ve had in 18 years of being on the internet from when it used to be dial up to broadband from various providers
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Simon Wilkinson
(@rancidmd) reported
@VodafoneUK and thanks for the link thats says go online to resolve any problems...how the bloody hell can I do that with no broadband connection you muppets? Not wasting my data allowance for that!!
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Rohit Asthana
(@asthanarohit) reported
@VodafoneUK Please follow the Complaint ref: 30228622 which is also due with your so called customer's relation. FYI raising a complaint to ofcom on this.
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Mrs Midas
(@MrsMidas1) reported
@VodafoneUK Done, but in the meantime, you've not told me what to do if I've already clicked the link in error. The page wasn't available and I never entered any info, but this is a worry
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Edward Craven
(@Ed_CRad) reported
@VodafoneUK Is your ultra WiFi 6 router coming to your none fttp network at all? Can it be upgraded to? Having connection issues with our current hub 2.
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Clive Davis
(@CliveDavisUK) reported
Well, that's an hour I won't get back, @VodafoneUK. Really poor service.
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Alan P Harrison
(@Alanpharrison) reported
@VodafoneUK Hello, I've requested a network unlock code for a (Sony) vodafone phone, but it's repeatedly saying 'unsuccessful'. Any advice of making it work? Thanks
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stephen johnston
(@smj1967) reported
@VodafoneUK good morning. Wondering is there a problem with your WIFI service in the BT41 area? I don't have 2 hours to spend on hold waiting for customer services so I thought I'd just contact you on Twitter. Hope you don't mind.
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Mike Garwood
(@NN10Canary) reported
Hi @VodafoneUK. My mum (in her 70s!) has been a contract customer of yours for more than a decade. She walked into the King's Lynn store yesterday for some help with her new phone. She was told she'd have to pay £25 for the first half hour of help and then £10 for every half