Vodafone

Vodafone Outage Report in St Helens, St. Helens, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in St Helens, St. Helens, England 10/24/2024 12:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Helens, St. Helens, England

The most recent Vodafone outage reports came from the following cities: Liverpool, Runcorn, Wigan, Prescot and Warrington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomRuncorn Phone
United KingdomRuncorn Phone
United KingdomRuncorn Phone
United KingdomWigan Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • MichaelRedgrift MichaelRedgrift (@MichaelRedgrift) reported from Birkenhead, England

    @VodafoneUK @VodafoneGroup hands down the worst broadband switching I've ever experienced, worst customer service and I am still five weeks without internet, a months payment down and half a day wasted waiting..

  • paulgtrainer Legacy Wirral Kloppite* 🖐👍 19 #JohnsonOut (@paulgtrainer) reported from Birkenhead, England

    @VodafoneUK I am trying to cancel an order I made for home broadband, but I cannot seem to be able to contact anyone to sort it. Can you help please?

  • Jencaine82 Jen Caine 👩🏼‍💻 (@Jencaine82) reported from Liverpool, England

    @VodafoneUK hi vodafone can you help I upgraded to included entertainment package, had a message saying it’s ended when I was trying to set it up, and I’d get another message to set up but nothing? Website just says error all the time ? Don’t understand why? Help please

  • Michael_JWilson Michael'MUFC'Wilson (@Michael_JWilson) reported from Birkenhead, England

    @VodafoneUK I've spoken directly to the store, Ive spoken to customer services. Still no answer. 27days later. Still nothing 👏🏼👏🏼👏🏼👏🏼👏🏼

  • Rusty5010 ⭐⭐⭐Rusty⭐⭐⭐1️⃣9️⃣* - Still Wearing a Mask and Soci (@Rusty5010) reported from Prescot, England

    @VodafoneUK @CostaCoffee I've tried to use this locally a few times over the years, but every @CostaCoffee I've tried it in hsve said "we font fo it in this branch" so I've given up trying to redeem this very me reward or Friday treat, due to the embarrassment of bring turned down.

  • paulgtrainer Legacy Wirral Kloppite* 🖐👍 19 (@paulgtrainer) reported from Birkenhead, England

    @VodafoneUK No service on Merseyside. How long to resolve?

  • TonyH4rt Anthony🖤Hart (@TonyH4rt) reported from Liverpool, England

    @VodafoneUK The only issue down the line is that you won’t be getting anymore of my £££

  • Grathan04 Helen Moore (@Grathan04) reported from St Helens, England

    @AdamofAlbion @VodafoneUK No Adam i didn't!.. I've tried the bot talk thing, which is next to useless, unless you have a question it can lead you to.. For such a big company its fair to say they are very much lacking in the customer service department... 🙄

  • Mickcunny Mick ***** (@Mickcunny) reported from Liverpool, England

    @VodafoneUK @brandmosss Have the same issues all the time, time to find a new provider.

  • Cully186 Cully 🇵🇸 (@Cully186) reported from Birkenhead, England

    @VodafoneUK customer service are a joke, I've had broadband installed with a deal for existing mobile phone customers promising a free 4k firestick and echo dot, don't bother, it seems to be a scam, well over 4hrs on the phone to them in over a month and still nothing #Disgrace

  • Mikee_1894 Mikee (@Mikee_1894) reported from Abram, England

    @Reverend_Makers @VodafoneUK I feel that! I spent half of lockdown working from home with no Wi-Fi because I was stupid enough to sign a contract with them for that aswell!

  • nutty1976 Joanne Fairhurst (@nutty1976) reported from Wigan, England

    @VodafoneUK hi any idea when the WN5 mast is coming back on ? No phone signal all day. I have seen it being worked on this morning

  • Losecontr0lx Jane Holt X (@Losecontr0lx) reported from St Helens, England

    @VodafoneUK what’s with the signal issues today? either getting 1 bar or no bars at all… can’t even send a simple text message or anything.

  • coleysworld Paul Cole (@coleysworld) reported from Ellesmere Port, England

    A customer of Vodafone for over 16 years 4 contracts and they couldn’t give me a call back on a upgrade. @VodafoneUK #ByeBye

  • Michael_JWilson Michael'MUFC'Wilson (@Michael_JWilson) reported from Birkenhead, England

    Can't actually believe the prices of upgrades of mobile phones. Absolutely no bonus for being a loyal customer for over 10years never missing a payment of £40+pm @VodafoneUK Outrageous

  • jenny_guy Jenny 🍒⚪ (@jenny_guy) reported from Wigan, England

    @VodafoneUK promised a callback over consistent overcharging of my account. Still waiting for the callback and still getting overcharged. Absolutely disgusting customer service.

  • nutty1976 Joanne Fairhurst (@nutty1976) reported from Wigan, England

    @VodafoneUK just had the text to say my mast is off 5 days. I've zero mobile signal and considerating the amount of money I pay this isn't acceptable

  • TonyH4rt Anthony🖤Hart (@TonyH4rt) reported from Liverpool, England

    @VodafoneUK I’ve cancelled my DD as you have voided terms of our contract - I’ve been unable to contact anyone to resolve issue! #TerribleCustomerService

  • ScouseAHPLeader Alex Spearritt 💙 She/Her (@ScouseAHPLeader) reported from Liverpool, England

    @VodafoneUK … endless issues in confirming my upgrade since I chose to stay with you as a provider when my contract expired last month! Simply not good enough ,and now can’t leave as contract rolled over!

  • GSaEConsultancy James Buckley (@GSaEConsultancy) reported from Ormskirk, England

    @stuartfergus @VodafoneUK Stuart, I've had the worst experience with @VodafoneUK you can imagine I understand your frustration

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Missunaheron Úna Heron (@Missunaheron) reported

    @VodafoneUK Thanks for reply Jason but we had perfect reception with our sure signal and we now have very intermittant service if any at all. Our wifi has not changed. Wifi calling is not an adequate replacement. Is there a difference in coverage of geographical area?

  • _aimeetwittOr Aimee Nisbet (@_aimeetwittOr) reported

    As if the girl from @VodafoneUK just ended the chat so abruptly she didn't even confirm if my contract will be cancelled. Now I need to wait 11 places in the queue. Ffs. Help me out @VodafoneUK

  • G0MBL Andrew @G0MBL 🇪🇺🇳🇴 (@G0MBL) reported

    @VodafoneUK I believe I made clear I don't wish to discuss this with a 'cancellations team'. I wish to give you 30 days notice, in writing, of my intention to cancel this contract.

  • Tweeter_Of_Two Wellsie (@Tweeter_Of_Two) reported

    @VodafoneUK You could (with the help of all the other telecomunication companies) fix this problem very easily, yet you wish to make huge profits and expect us to pay for it. **** right off.

  • vickyjo Victoria Walberg (@vickyjo) reported

    @VodafoneUK You do realise that implying that someone might not be credit worthy in another country to someone who is asking about discounts for being a loyal customer isn't a good look?

  • DannyBlahBlah Danny Blah Blah Bon Boulash (@DannyBlahBlah) reported

    @1scottishladdie @VodafoneUK Leave them. They are THE worst.

  • VodafoneUK Vodafone UK (@VodafoneUK) reported

    @vickyjo Hi Victoria 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie

  • TerencePearce1 Terence Pearce (@TerencePearce1) reported

    @VodafoneUK Yesterday I was promised a phone call for today, this has not happened. Why make a promise and fail?

  • BenjyOhh Cal (@BenjyOhh) reported

    @VodafoneUK @VodafoneGroup I have been trying to contact your support team but got nothing back, I am currently on a plan and I’m meant to be getting 4G constant and I’m getting 3G all the time and the mobile data is very slow, please help

  • hereforthestx Hereforthestx (@hereforthestx) reported

    @VodafoneUK I’d like to raise an urgent complaint please. Your services have been severely below par. How can i do this?