Vodafone Outage Report in St Helens, St. Helens, England
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The latest reports from users having issues in St Helens come from postal codes WA10.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (22%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent Vodafone outage reports came from the following cities: Wigan, St Helens, Liverpool, Prescot, Warrington and Ormskirk.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Total Blackout | |
| St Helens |
Phone | |
| Liverpool |
Internet | |
| Prescot |
Phone | |
| Liverpool |
Phone | |
| Liverpool |
Phone |
Community Discussion
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Vodafone Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Zara Prudhoe
(@zara_c_) reported
from
Roby, England
@VodafoneUK your customer service is shocking still waiting for a call back from customer relations following a data protection breech!! 😡😡
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Jericho Rayel Timbol
(@jerichorayel) reported
from
Liverpool, England
@VodafoneUK Fix your app first
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Lord Alistair Kealey
(@alistair_kealey) reported
from
Birkenhead, England
@VodafoneUK FIVE WEEK NO FULL SERVICE NUMBER OF FAILURES BY VODAFONE ALL I GET £30 AS A SMALL BUSINESS CUSTOMER UNABLE TO RECEIVE CALLS
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The Mad Hatter
(@R_to_the_D) reported
from
Hindley, England
@VodafoneUK whilst I like your network your 3G is very poor. Before rolling out #5G can you at least make sure you have 4G everywhere beforehand. A lot of my trail journey into Manchester still relies on 3G
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@VodafoneUK I’ve logged an official complaint now. I’ve wasted so much time on here, your chat and (when i get through) to your phone team only to not actually get anywhere and get the speed I’ve been promised. Hopefully an official complaint will get someone to actually bother.
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Lord Alistair Kealey
(@alistair_kealey) reported
from
Birkenhead, England
@VodafoneUK very bad business customer service will lie to me just to try to make me keep my vast number of lines I have with you have had to buy a virgin mobile phone just to get my calls as been unable to get calls for number weeks despite number of calls and visits to them
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Joanne
(@jolloyd19) reported
from
Warrington, England
@lloydy2410 @VodafoneUK My Son is in Belgium + due to appalling mistakes in roaming charges have wrongly charged £1500 for data, but have cut off his phone so he can’t contact us. I am also a Vodaphone customer was about to renew contract. Appalling customer service @VodafoneUK - sort it out!!!! 😡😡😡
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Probably fair to say @VodafoneUK are by far the slowest to respond to anything on Twitter of the broadband suppliers I’ve dealt with. Really poor customer service which kinda matches what I’ve heard about their service before joining.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@VodafoneUK Had a call from your broadband team earlier but I wasn’t at home so they gave me a ref number and a phone number to call you back. But your system doesn’t recognise my ref number and now I’m stuck in a queue just trying to speak to anyone. 10 mins so far. Poor.
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gary crowe
(@garycrowe03) reported
from
Liverpool, England
@VodafoneUK That is the level of service you give, you allow a 10 year old boy to be upset because your lack communication skills by given different information depending on who you speak to.
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Lord Alistair Kealey
(@alistair_kealey) reported
from
Birkenhead, England
@VodafoneUK 5 weeks and still not sorted out my problem now making public knowledge
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
The @VodafoneUK Broadband App has a support and diags section. Except it requires an internet connection to access it. Which doesn’t help when you require support for why your router can’t get online. Not sure @VodafoneUK thought that one through.
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Lord Alistair Kealey
(@alistair_kealey) reported
from
Birkenhead, England
@VodafoneUK customer relations log a complaint 28 days later no joy for small business customer
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Martin Blakeley
(@martinblakeley) reported
from
Wigan, England
Broadband update: @VodafoneUK still haven’t rectified the issue as promised! Was told Monday, then Wednesday, then guaranteed today and guess what, still nothing. Wife been on hold for 40mins, live chat too busy -#Vodafonedown #Customerserviceweek #poorservice
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Christine Murray
(@the1christine) reported
from
Birkenhead, England
@VodafoneUK DPD have messed up my delivery &returned my phone to you without attempting to deliver. Your customer services says my order will be cancelled when phone is returned! Now I'm waiting 48hrs for a manager to call me back. Not happy. Can someone contact to discuss please
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Lord Alistair Kealey
(@alistair_kealey) reported
from
Birkenhead, England
@VodafoneUK customer service team take note 4 weeks not able receive calls business customer I've sent you my bill
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karla williams
(@popkw) reported
from
Warrington, England
@VodafoneUK shocking service. I’ve spoken to six advisors and still not fixed the problem. I have been a Vodafone customer for many years with 4 phones well no longer, I am done.
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David-Leeroy Sellers
(@LeroyDLS) reported
from
Liverpool, England
I am absolutely fuming waking up an Unsolicited cold call from @EE trying to sell me stuff. I blocked so many numbers and seriously that’s the last straw @EE CANCEL MY CONTRACT!! NOW!! It’s clearly #harassment - @VodafoneUK WOULD NOT TREAT a valued customer this way 😡@ee
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Tom McDermott
(@tmcd1989) reported
from
Roby, England
@VodafoneUK I cancelled my contract but my Spotify has continued. I can’t cancel via the link as my number is no longer on Vodafone. Can somebody cancel it please.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@RichPierce0079 @virginmedia @SkyUK @VodafoneUK All different issues really. Virgin is its own thing. Sky could have been a line issue, Vodafone went live earlier today but despite saying it has an internet connection it doesn’t. Almost like they’ve not activated it on their end despite the app saying the line is active.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jenny Ide
(@jenbo08) reported
@VodafoneUK hi. I can’t access visual voicemail. Have tried everything including your online chat. Can you help? Nothing works and I have received your initial text. Thanks
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Jo Hamilton
(@lovesapair) reported
@VodafoneUK credit where it’s due, we’ve received the most amazing service over the last week from you guys. Specifically an employee called Mark L (can provide full name if required). Our broadband has been so slow and is now fixed. Best service from any provider we’ve ever had.
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Nixus Josh
(@Josh77611145) reported
@VodafoneUK Internet is that bad that I can't even load up a Google tab👍
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Alberto Souviron
(@asouviron) reported
@VodafoneUK your customer sevice is a disaster as well as your service in general! I ordered a new phone and sim and the order was cancelled without warning!
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Charles Middleton
(@CharlesMiddle14) reported
Does the @VodafoneUK website ever work? #always #down #inept
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Caroline Baker
(@cazmanian_) reported
@VodafoneUK are there problems with coverage in the Basingstoke area? No signal of any kind on 3 devices in the house. Your website isn’t easy to decipher!
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Becca
(@BeccaIsAGinge) reported
@VodafoneUK for the past 4 days I had nothing but signal issues in the EC1A area, website constantly says the area is undergoing maintenance
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Charlee
(@ellaisblessed) reported
@VodafoneUK Hi Robyn this I have done and awaiting a response. I find it absolutely disappointing that this sort of service of stealing 51gig of data from a customer’s account quite disgusting. This would not happen in the U.K. and I don’t expect a sub service in Ghana from @VodafoneGroup.
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Caroline Baker
(@cazmanian_) reported
@VodafoneUK how is it acceptable to lose an entire network in a rural area for 5 days for “maintenance” and not even care about the impact to your customers? This is ridiculous. Your chat agents make it all much worse.
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Bekky
(@bekky_confetti) reported
@VodafoneUK I was due to have my broadband move home yesterday, it’s still not working yet you’ve sent me a million emails to say it is. Annndd the app now isnt working. Internet is crucial for WFH, please let me know how to get this resolved