Vodafone

Vodafone Outage Report in St Helens, St. Helens, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in St Helens, St. Helens, England 08/27/2025 03:10

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Helens, St. Helens, England

The most recent Vodafone outage reports came from the following cities: Warrington, Wigan and Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomWarrington Phone
United KingdomWigan Phone
United KingdomLiverpool Internet
United KingdomLiverpool Total Blackout
United KingdomLiverpool E-mail
United KingdomRuncorn Phone

Community Discussion

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Vodafone Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • Sm4rty09 Tony Smart (@Sm4rty09) reported from Liverpool, England

    @VodafoneUK Terrible customer service. Trying to cancel an account and you make it absolutely impossible. Waited in the queue, got to number 1 then booted out!! Just let people leave without putting in blockers

  • Michael_JWilson Michael'MUFC'Wilson (@Michael_JWilson) reported from Birkenhead, England

    @VodafoneUK I've spoken directly to the store, Ive spoken to customer services. Still no answer. 27days later. Still nothing 👏🏼👏🏼👏🏼👏🏼👏🏼

  • TonyH4rt Anthony🖤Hart (@TonyH4rt) reported from Liverpool, England

    @VodafoneUK I’ve cancelled my DD as you have voided terms of our contract - I’ve been unable to contact anyone to resolve issue! #TerribleCustomerService

  • budsgang1 alan baker (@budsgang1) reported from Liverpool, England

    @andrewwood05 @VodafoneUK We’re all seemingly good now thanks Andrew COVID went through the family these last 3 weeks which was scary our Sarah being the worst hit needing paramedic help but she’s on the mend now take care stay safe

  • coleysworld Paul Cole (@coleysworld) reported from Ellesmere Port, England

    A customer of Vodafone for over 16 years 4 contracts and they couldn’t give me a call back on a upgrade. @VodafoneUK #ByeBye

  • Grathan04 Helen Moore (@Grathan04) reported from St Helens, England

    @AdamofAlbion @VodafoneUK No Adam i didn't!.. I've tried the bot talk thing, which is next to useless, unless you have a question it can lead you to.. For such a big company its fair to say they are very much lacking in the customer service department... 🙄

  • Redveerenmus Craig (@Redveerenmus) reported from Eccleston, England

    @VodafoneUK Hello. It looks like there's a problem with our mobile network in WA10. Sorry for any disruption to your service - we know how frustrating this can be. Rest assured, we're working hard to get things back up and running as quickly as we can. This regular and annoying!

  • Steveyp11 Ste (@Steveyp11) reported from Glazebury, England

    @VodafoneUK struggling with network on both my phones ,is there something wrong with the network in my area?

  • Jencaine82 Jen Caine 👩🏼‍💻 (@Jencaine82) reported from Liverpool, England

    @VodafoneUK hi vodafone can you help I upgraded to included entertainment package, had a message saying it’s ended when I was trying to set it up, and I’d get another message to set up but nothing? Website just says error all the time ? Don’t understand why? Help please

  • nutty1976 Joanne Fairhurst (@nutty1976) reported from Wigan, England

    @VodafoneUK just had the text to say my mast is off 5 days. I've zero mobile signal and considerating the amount of money I pay this isn't acceptable

  • Cully186 Cully 🇵🇸 (@Cully186) reported from Birkenhead, England

    @VodafoneUK customer service are a joke, I've had broadband installed with a deal for existing mobile phone customers promising a free 4k firestick and echo dot, don't bother, it seems to be a scam, well over 4hrs on the phone to them in over a month and still nothing #Disgrace

  • paulgtrainer Legacy Wirral Kloppite* 🖐👍 19 (@paulgtrainer) reported from Birkenhead, England

    @VodafoneUK No service on Merseyside. How long to resolve?

  • Mikee_1894 Mikee (@Mikee_1894) reported from Abram, England

    @Reverend_Makers @VodafoneUK I feel that! I spent half of lockdown working from home with no Wi-Fi because I was stupid enough to sign a contract with them for that aswell!

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Anyone else on #Vodafone #VodafoneUK finding their internet very slow lately? 📱

  • nutty1976 Joanne Fairhurst (@nutty1976) reported from Wigan, England

    @VodafoneUK hi any idea when the WN5 mast is coming back on ? No phone signal all day. I have seen it being worked on this morning

  • Mickcunny Mick ***** (@Mickcunny) reported from Liverpool, England

    @VodafoneUK @brandmosss Have the same issues all the time, time to find a new provider.

  • TonyH4rt Anthony🖤Hart (@TonyH4rt) reported from Liverpool, England

    @VodafoneUK The only issue down the line is that you won’t be getting anymore of my £££

  • Michael_JWilson Michael'MUFC'Wilson (@Michael_JWilson) reported from Birkenhead, England

    Can't actually believe the prices of upgrades of mobile phones. Absolutely no bonus for being a loyal customer for over 10years never missing a payment of £40+pm @VodafoneUK Outrageous

  • GSaEConsultancy James Buckley (@GSaEConsultancy) reported from Ormskirk, England

    @stuartfergus @VodafoneUK Stuart, I've had the worst experience with @VodafoneUK you can imagine I understand your frustration

  • Miss_Defying Rebecca Harrisson (@Miss_Defying) reported from Ormskirk, England

    @VodafoneUK Will be switching to you if people continue to speak to me like he did!! He said it might be your issue but I can't see how that would be the case and I can call anyone else without a problem.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Amrinder01 Monu Gill (@Amrinder01) reported

    @VodafoneUK have 2 kids home schooling and 2 people working from home. Have a internet ticket open for broadband not working since 4th Jan (+ previous problems) but still no ETA, terrible! #Vodafone

  • tom_pretzel Tom Riley (@tom_pretzel) reported

    @VodafoneUK Heya guys what's going on in TA4 2RH? No signal at all, no phone service, 3G/4G... All down. What's happening?

  • DonaldM38312819 Donald Mcintyre (@DonaldM38312819) reported

    @br3villa @Vodacom111 @VodafoneUK I agree with you 100% the nly things that they good with is "lip service" empty promises

  • Stefanmisaras Stefan Misaras (@Stefanmisaras) reported

    @VodafoneUK 15 minutes waiting on the phone to talk about upgrading my contract. This is getting ridiculous. Is anyone available to help?

  • wise151721 wise151721 (@wise151721) reported

    @VodafoneUK - STILL NO SIM after calling 3 times getting cut off - not receiving SIM from VODAFONE after telling me it would be delivered by Royal Mail - terrible service

  • LauraHulland69 LauraHulland (@LauraHulland69) reported

    @VodafoneUK worst customer service ever! Bought a 4G router 24th Nov. It went faulty after just over a month. Won’t send a replacement, I have to send back for repair! My only internet, and working from home. Absolutely disgusting 🤬 the agents attitude was also disgusting.

  • VerseCycle VerseCycle 🚴 Caroline Burrows 📝 Poet & Writer (@VerseCycle) reported

    @VodafoneUK It's the broadband that's been cut off, we really need to have @VodafoneUK error corrected asap, and the internet reconnected, or some other solution. Having the internet cut off during a national lockdown while working from home

  • TheMikeKilby Mike Kilby, PC.dp (@TheMikeKilby) reported

    @VodafoneUK you really need to get better support people. I have barely any signal and all you keep saying to me is your website shows your network is fine. It's not my phone, it's not my sim, it's your network, please fix it

  • iamstilltruth The Bandolorian (@iamstilltruth) reported

    Oi u lot have blocked my phone and I’ve paid my bill wtf @VodafoneUK

  • TrickyDickyT Uncle Dick (@TrickyDickyT) reported

    Utterly dreadful customer services from @VodafoneUK today. Over 2 hours waiting in queues and chat windows trying to Spk to the trade-in team who have lost my old phone. Still not sorted. Why can’t you just answer the phone and talk to me? You are a phone company after all!!!!!