Vodafone Outage in Seaforth, Sefton, England

Gotta give it to @VodafoneUK, the only company I know who can tell you there is no problem in your area, when neither mine nor my partners phones have any signal, and my partners broadband are down, and all there advises are either busy, or telling me there’s no issue, nice one

@drewhill79 @VodafoneUK @MattJConnor @StHKHIS Same here. BT got the 150 mb and it flies. Good support and I stream everything!! Don’t even have normal freeview.

@VodafoneUK are there issues with your network I can’t call or text

@VodafoneUK poor service from Vodafone yet again been trying to get proof of purchase for a couple of weeks and it's not happening, help

Whatever you do think twice before joining @virginmedia it might look fast on paper but the 100mbs service is running slow in Kirkby when it runs at all. Customer service just blames Covid @VodafoneUK gave me prices really quickly by a lovely lady working from home

@virginmedia all about the money not about the service. In Kirkby Merseyside we have had a lot of outages since March and you are ignoring my requests for help by email, chat, FB, Twitter and don’t answer the phones. @VodafoneUK uk answered my web chat straight away

@VodafoneUK It’s working. Unfortunately no good upgrade deals. Does the NHS advantage still offer 15% reduction AS well as the 10% loyalty scheme. This would make it competitive against other providers then. (And only then). Thanks again from a loyal customer.

What a time to inflate everyone’s monthly payments for their phones you horrible rats @VodafoneUK 🤢🤢🤢

The absolute cheek of @VodafoneUK increasing phone bill charges in these times hang your heads! Contract is up in august won’t be renewing!! 👍🏻

@VodafoneUK Yet again you never fail to disappoint absolutely shocking service. You can’t even have the decency to get back in touch and respond.

@VodafoneUK But never mind because it doesn’t matter that you can give my number and account information to a total stranger. Not to mention my banking details and also leave me with no network for 2 weeks 😡

@VodafoneUK Again no thank you... Id much rather detail the 3 week long catalogue of appalling service I have received @VodafoneUK in an email

@lyns84 @VodafoneUK I certainly wouldn’t be rude to any customer, especially 1 with 2 contracts for over 10 years both at premium rate... when it’s obviously @VodafoneUK again

Back in @VodafoneUK store again... beyond appalling service, the sales advisor abrupt, rude and arrogant!

@VodafoneUK absolutely appalling... contract with unlimited data and you turn the data off 🙈🙈🙈 couldn’t make it up how disgraceful the service is... 2 x 40 minute plus phone calls to be told to go into store tomorrow! Do you think your customer have no lives 😡

@ser_run80 🔔🔔🔔🔔🔔 it’s your “it’s nearly Friday which means @VodafoneUK #verymerewards are about to come out...!!!! “ alert. Public service... DONE.

@VodafoneUK can you advise why I’m supposed to have 4G and yet it never works, the signal is absolutely awful

@markbartram1 @VodafoneUK Obviously I’ve not hence the tweet. Not only did you give my number and account information to someone else and provide me with no service for over 2 weeks you can’t even have the decency to get back in contact with me. Talk about data protection and privacy!

@highwaylass @VodafoneUK The only place I got a signal with them was at the mother in laws 😱😱😳😳👎👎👎

@Lucyferrr @VodafoneUK @AmazonUK Vodafone are Satan's network.

@VodafoneUK 5th day in a row where out home Internet goes down between 10pm till past 1am, are there any issues? We can't even turn our lights off as there all alexa controlled!!, help!

@VodafoneUK your ******* home broadband is ****!! 3hrs to watch an hour and 40 min film cause it keeps dropping out! Had no end of issues the last week!! And to think I pay for this ****!!!

@VodafoneUK What is going on with internet connection? Have connection issues since 6pm today

@VodafoneUK I have had no home broadband for 4 days, no response from customer services please help.

@VodafoneUK Thanks for your reply. I should add that the store was empty until my mum went in - so it would have been a matter of putting a mask on only when dealing with an elderly customer.

@VodafoneUK Is your payment systems down? I cannot get onto the website & I have just called automated service and it say's this is down? I want to pay my bill!

@VodafoneUK why haven’t I got phone signal ?

@VodafoneUK please help?!!!!

@VodafoneUK I have spent an hour tonight because the problem didn’t get fixed last night I spent 3 hours on a live chat.

@VodafoneUK Thanks ive spoken to someone who has sorted the problem