Vodafone Outage Report in Formby, Sefton, England
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E-mailProblems in the last 24 hours in Formby, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Formby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Formby, England
Latest outage, problems and issue reports in Formby and nearby locations:
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Jennie Davies
(@justjennie84) reported
from
Liverpool, England
@VodafoneUK are there issues with your network I can’t call or text
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK why is it so hard to get an unlock code from you? You tell me my information is incorrect. All I want to do is unlock my old phone to give to a family member. They are a key worker! Any help please.
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Jay
(@Scouseblinder) reported
from
Liverpool, England
@VodafoneUK Servers down again joke
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left
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scousenatalie 😘
(@scousenatalie) reported
from
Liverpool, England
The absolute cheek of @VodafoneUK increasing phone bill charges in these times hang your heads! Contract is up in august won’t be renewing!! 👍🏻
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P
(@P_LFC98) reported
from
Liverpool, England
What a time to inflate everyone’s monthly payments for their phones you horrible rats @VodafoneUK 🤢🤢🤢
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Jojo
(@Redgirl2019) reported
from
Wallasey, England
Usually I would give @VodafoneUK 10/10 for their customer service until today. Some really rude & unhelpful person has made my blood boil fuming isn’t the word
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK 11th Jan I was told my request did not fit criteria! I can’t see what it doesn’t fit. It is 12 months since I upgraded my phone but I have paid for it on my contract. Applied to unlock my daughters phone on Saturday told there was a problem! Wondering if I’ll get declined again😔
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
Whatever you do think twice before joining @virginmedia it might look fast on paper but the 100mbs service is running slow in Kirkby when it runs at all. Customer service just blames Covid @VodafoneUK gave me prices really quickly by a lovely lady working from home
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia all about the money not about the service. In Kirkby Merseyside we have had a lot of outages since March and you are ignoring my requests for help by email, chat, FB, Twitter and don’t answer the phones. @VodafoneUK uk answered my web chat straight away
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Barry Walters
(@BarryWalters7) reported
from
Seaforth, England
@VodafoneUK My wife took delivery of a phone today, no charger was included so it is not fit for use. She has been on the phone to try and resolve this for over 2 and a quarter hours with no resolution. How can Vodafone justify this.
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Ant
(@antwigan) reported
from
Ormskirk, England
@VodafoneUK It’s working. Unfortunately no good upgrade deals. Does the NHS advantage still offer 15% reduction AS well as the 10% loyalty scheme. This would make it competitive against other providers then. (And only then). Thanks again from a loyal customer.
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John McKerrell
(@mcknut) reported
from
Liverpool, England
@SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months
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Josh Parker
(@Joshparkersuxx) reported
from
Birkenhead, England
Gotta give it to @VodafoneUK, the only company I know who can tell you there is no problem in your area, when neither mine nor my partners phones have any signal, and my partners broadband are down, and all there advises are either busy, or telling me there’s no issue, nice one
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3
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Yoz
(@JohnHug01403732) reported
from
Liverpool, England
@VodafoneUK poor service from Vodafone yet again been trying to get proof of purchase for a couple of weeks and it's not happening, help
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Alex Gulrajani
(@AlexGulrajani) reported
from
Liverpool, England
Cannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jonny Singer
(@Jonny_Singer) reported
@VodafoneUK I finally got through at about 8.25 - so only the 4 hour process. All your staff are wonderful (Olivia today, Georgia last week) but your chatbot/systems are disgracefully bad. I'm sure it's deliberate, but that doesn't make it any less annoying!
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Tilly Alyssa
(@Talitha_Blvd) reported
@VodafoneUK : "when your contract ends we wont charge you more" also Vodafone: *charges £17 a month more for 3 years* subsequently Vodafone: "we'll give you a refund of £9.99 for 3 years" Vodafone a week later: "we will cancel the £50pm DD"
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Stuart Strachan
(@stuart_strachan) reported
@VodafoneUK We tried DM chat weeks ago but it took 48+ hrs to get a response, I’m currently in D/W your technical team and have been for the last 40 mins. 🤞🏻for a solution
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Guy West-McDonald
(@GuyWMD) reported
@aviosAdventurer @VodafoneUK Not the cheapest network, but I thoroughly recommend EE. All contact centres in the UK & IE. Nothing outsourced.
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Avios Adventurer 🇬🇧🇿🇦🇹🇷🇰🇭
(@aviosAdventurer) reported
@GuyWMD @VodafoneUK I’ve ironically gone to TalkMobile, which piggy backs off of Vodafone. I’ve been a @VodafoneUK customer for 8 years, but after their horrific business practice recently, I’m cancelling everything I have with them. Their customer service is atrocious too
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Nice1Nicky
(@Nice1Nicky) reported
@VodafoneUK I just want my new bloody broadband to work…no support now and it was all going to be so trouble free…time to look at other options if this is what I can expect.Very pissed off @VodafoneUK
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Robert Caw
(@bobbycaw) reported
@VodafoneUK I’ve been calling for days. Each team knows less than the other one what they are supposed to be doing. Oh and then after hanging on for an hour or so. You get cut off. You must know this. It’s either ineptitude beyond belief or a strategy. Sorry, just trying to help.
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
@VodafoneUK @AhmedShelbaya Yes, I have spent almost four hours of calls and online chats in the last week and nobody listens or does what they say!!! I am fed up of having to relay the problem. I want this sorted!
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MT Burns
(@mt_burns) reported
@MartinSLewis @VodafoneUK trying to sign up via your website and it keeps telling me my postcode isnt valid. This is why I havent signed up before because I couldn’t overcome the site telling me by postcode didn’t exist when it clearly does! Can you sort for me please and help me switch?
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Gill Brocklehurst
(@gillbrock100) reported
You can tell how valued you are as a customer by escalating to management about a concern you have @VodafoneUK and no reply. I think I’ve been more than patient so today as I’ve requested a PAC code to search for another deal. New phone sorted. Would not recommend Vodafone.