Vodafone outages and service status in Formby, England

Problems in the last 24 hours in Formby, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Formby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Formby, England

Latest outage, problems and issue reports in Formby and nearby locations:

• 
  Zara Prudhoe (@zara_c_) reported 7 minutes ago from Roby, England

  @VodafoneUK your customer service is shocking still waiting for a call back from customer relations following a data protection breech!! 😡😡

• 
  Love Liverpool Life 🥰 (@Rinisparkle) reported 11 minutes ago from Liverpool, England

  @VodafoneUK no wifi! Whats the issue Lucky I’m not working from home 🫣

• 
  Aisling Mc ❣️ (@aismcgarrigle) reported 13 minutes ago from Liverpool, England

  And considering they were told by several people it would work yesterday, and their whole flat is run via internet to make their lives easier with a newborn this really is not acceptable. Poor Carla can’t even watch tv during night feeds as she can only stream tv! 🙃 @VodafoneUK

• 
  Josh Parker (@Joshparkersuxx) reported 22 minutes ago from Birkenhead, England

  Gotta give it to @VodafoneUK, the only company I know who can tell you there is no problem in your area, when neither mine nor my partners phones have any signal, and my partners broadband are down, and all there advises are either busy, or telling me there’s no issue, nice one

• 
  Lord Alistair Kealey (@alistair_kealey) reported 27 minutes ago from Birkenhead, England

  @VodafoneUK customer service team take note 4 weeks not able receive calls business customer I've sent you my bill

• 
  Michael'MUFC'Wilson (@Michael_JWilson) reported 29 minutes ago from Birkenhead, England

  @_Chris_Hurst_ @tompill83 @VodafoneUK I'm not paying £46 mate, I'm a business customer too & I wanna keep spotify

• 
  Jeane Anderson (@Jeaneauk1) reported 30 minutes ago from Seaforth, England

  @VodafoneUK @kierank_ Unless you’re going to give her the details of your CEO I doubt your ‘help’ will be any use if my experience of dealing with your customer service is anything to go by!

• 
  Linda Scott 🖐 (@lindas1954) reported 31 minutes ago from Wallasey, England

  @VodafoneUK I will share the news that Vodafone Uk has appalling customer service. Over 24hrs after broadband fitted, it still isn’t connected. Over 1hr 45mins on hold and no answer from customer services. Not a great start for a new customer!

• 
  Paul Knapton CProf 🏳️‍🌈 (@rincew1nd) reported 33 minutes ago from Liverpool, England

  Oh dear @VodafoneUK, you get my bill wrong, admit it's wrong but then don't correct it. Your complaints team then fail to ring me to discuss my complaint as promised and now you threaten to cut me off for non-payment of the bill which you've accepted is incorrect.

• 
  Josh Parry (@joshparry) reported 34 minutes ago from Liverpool, England

  @Ryan_pulford @VodafoneUK I JUST WANT GOOD CUSTOMER SERVICE AND NOT LIES

• 
  Cully 🇵🇸 (@Cully186) reported 35 minutes ago from Birkenhead, England

  @VodafoneUK customer service are a joke, I've had broadband installed with a deal for existing mobile phone customers promising a free 4k firestick and echo dot, don't bother, it seems to be a scam, well over 4hrs on the phone to them in over a month and still nothing #Disgrace

• 
  Jennie Davies (@justjennie84) reported 35 minutes ago from Liverpool, England

  @VodafoneUK are there issues with your network I can’t call or text

• 
  Legacy Wirral Kloppite* 🖐👍 19 (@paulgtrainer) reported 40 minutes ago from Birkenhead, England

  @VodafoneUK No service on Merseyside. How long to resolve?

• 
  scousenatalie 😘 (@scousenatalie) reported 51 minutes ago from Liverpool, England

  The absolute cheek of @VodafoneUK increasing phone bill charges in these times hang your heads! Contract is up in august won’t be renewing!! 👍🏻

• 
  natalie helm 💅🏻 (@nataliehelm17) reported 57 minutes ago from Liverpool, England

  It’s only when your waiting for your new router to work and your stuck on data that you realise how crap your network provider is @VodafoneUK 😫

• 
  Lord Alistair Kealey (@alistair_kealey) reported 58 minutes ago from Birkenhead, England

  @VodafoneUK FIVE WEEK NO FULL SERVICE NUMBER OF FAILURES BY VODAFONE ALL I GET £30 AS A SMALL BUSINESS CUSTOMER UNABLE TO RECEIVE CALLS

• 
  sarah smith-howard (@sarahsmithhowar) reported 58 minutes ago from Birkenhead, England

  @VodafoneUK absolutely appalling... contract with unlimited data and you turn the data off 🙈🙈🙈 couldn’t make it up how disgraceful the service is... 2 x 40 minute plus phone calls to be told to go into store tomorrow! Do you think your customer have no lives 😡

• 
  Anthony🖤Hart (@TonyH4rt) reported 59 minutes ago from Liverpool, England

  @VodafoneUK The only issue down the line is that you won’t be getting anymore of my £££

• 
  NuWave Energy (@Nuwave_Energy) reported 59 minutes ago from Birkenhead, England

  @Ofcom ☝🏼☝🏼☝🏼 incoming complaint!! How can a company treat someone like this and get away with it? Unacceptable! Since when was lies and deceit ok?? Shocking! Will be leaving @VodafoneUK and taking my £££a a month with me

• 
  Clearweed Ranter (@cartela74) reported 59 minutes ago from Wallasey, England

  @VodafoneUK Trying to speak to someone about an address you have put on my credit file that has nothing to do with me. Twice I've been left on hold for a ridiculous amount of time. Can someone get in touch who can help with this please, before I involve the financial ombudsman

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Me (@nickyboy1886) reported 5 minutes ago

  So ****** off with the service from @ThreeUK (supposedly I can piggy back off @VodafoneUK masts?!) is there a problem calling landline numbers today? Mobile … fine, landlines ~ nothing … just silence?

• 
  Mike 'The Caretaker' (@MikeSparkes2) reported 5 minutes ago

  @VodafoneUK please help me. I should have had my new broadband working yesterday but nothing and still nothing. I have tried the online but it keeps cutting out. If its easier, please cancel my agreement and I will try elsewhere. I do need WiFi

• 
  Cyber Woogy (@CyberWoogy) reported 5 minutes ago

  @VodafoneUK price quoted to cancel Vodafone BB £171.58. Have since paid another £39.50 while awaiting transfer to EE. Now Vodafone issues a final bill of £218.65! Clearly, this is incorrect, but I can’t access chat to discuss it

• 
  Jean McGeoch (@tweetyjeanie) reported 8 minutes ago

  @VodafoneUK is the service down in ML12 6XZ area? There’s no Vodafone signal and no 4G

• 
  xOMC2 (@xOM_C2) reported 9 minutes ago

  Why is the @VodafoneUK E/4G/5G phone signal across the UK so bad, especially when you’re on a train!!

• 
  MarksMusings (@aroundthehouses) reported 11 minutes ago

  @VodafoneUK absolutely disgusted Set up an account for my mother for broadband Phone and Mobile and you’re charging her double what I was quoted for the service. Is this what you do take advantage of elderly people?

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 12 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  Chris Barnsey (@BarnseyChr77489) reported 13 minutes ago

  @VodafoneUK I phoned up and I spoke to someone he said I needed the complaints department or a different department then said he’d put me through, but it just rang and rang and rang and I was waiting for over an hour and 40 minutes and no one answered. I had to put the phone down in the end.

• 
  sarah 💙 (@sarmackie965) reported 14 minutes ago

  Would not recommend anyone move to @VodafoneUK 4g coverage in Norwich is so poor . Has been for years never changes

• 
  ck (@ck2012US) reported 15 minutes ago

  @VodafoneUK my mums terminally ill and our recently activated home phone line doesn’t work meaning loved ones and doctors, carers and support teams can’t phone her and your tech support team are saying it is going to take 3-5 days to fix - needs fixing in next hour.