Vodafone outages and service status in Formby, England

Problems in the last 24 hours in Formby, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Formby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Formby, England

Latest outage, problems and issue reports in Formby and nearby locations:

• 
  Sophia💋 (@sophia_evans__) reported 39 seconds ago from Liverpool, England

  @VodafoneUK can you advise why I’m supposed to have 4G and yet it never works, the signal is absolutely awful

• 
  John Vanderwerff+ (@jvblueboy) reported 52 seconds ago from Birkenhead, England

  @bt_uk wouldn't give me their special offer open to new broadband customers. Loyalty counts for nothing. So am off to @VodafoneUK to take them up on their discounted offer. When will these companies ever learn to treat all customers the same?

• 
  Matthew Reed (@matthew3reed) reported 3 minutes ago from Liverpool, England

  @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

• 
  Matthew Jarrold (@mrmrjarrold) reported 4 minutes ago from Liverpool, England

  @VodafoneUK no attempt to assist me - completely disinterested customer service advisor. Loyalty means nothing .

• 
  Anne Newbould (@annie7110) reported 15 minutes ago from Wallasey, England

  @VodafoneUK The whole point is I can’t text as have no service!! #VodafoneUk

• 
  Zara Prudhoe (@zara_c_) reported 24 minutes ago from Roby, England

  @VodafoneUK your customer service is shocking still waiting for a call back from customer relations following a data protection breech!! 😡😡

• 
  Jeane Anderson (@Jeaneauk1) reported 25 minutes ago from Seaforth, England

  @VodafoneUK @kierank_ Unless you’re going to give her the details of your CEO I doubt your ‘help’ will be any use if my experience of dealing with your customer service is anything to go by!

• 
  matthew smyth (@MatthewJSmyth) reported 35 minutes ago from Liverpool, England

  @VodafoneUK Well, I phoned up instead, where I was told there was a known issue. So you had issues reported… Anyway it’s all sorted.

• 
  gary crowe (@garycrowe03) reported 36 minutes ago from Liverpool, England

  @VodafoneUK That is the level of service you give, you allow a 10 year old boy to be upset because your lack communication skills by given different information depending on who you speak to.

• 
  Jessie & Co. (@JessieAndCo_) reported 38 minutes ago from Prescot, England

  ****NOTICE**** Unfortunately, we understand due to a @VodafoneUK outage, our card machine isn’t working. @CardSaverLtd are trying to resolve on our behalf but in the meantime it’s cash only in store. Apologies for any inconvenience.

• 
  Rebecca Harrisson (@Miss_Defying) reported 44 minutes ago from Ormskirk, England

  @VodafoneUK Thanks Robyn. There is a forum on their website which suggests a few other customers have had the same issue and that it's a porting fault. But when a technician called me today he was really offhand and said that I'd just Googled and hadn't got proper info!

• 
  Jay Whewell (@JayWHEWELL) reported 46 minutes ago from Liverpool, England

  @DjLeeButler @VodafoneUK Lee you don't know the half of it Upgraded 12 days ago. Two iPhone 12s later which have been "misplaced" I'm still paying full wack for this new contract. I've been passed from pillar to post and given a specialist customer assistant. Just give me a phone ffs...

• 
  Linda Scott 🖐 (@lindas1954) reported 48 minutes ago from Wallasey, England

  @VodafoneUK I will share the news that Vodafone Uk has appalling customer service. Over 24hrs after broadband fitted, it still isn’t connected. Over 1hr 45mins on hold and no answer from customer services. Not a great start for a new customer!

• 
  sarah smith-howard (@sarahsmithhowar) reported 49 minutes ago from Birkenhead, England

  @VodafoneUK St. Helens store, to be honest its not the first time. I’m sure you can check cctv, I appreciate the assistant was serving another customer, but for him to not even acknowledge me or ask for the member of staff to come out and serve me is appalling. I left the store in the end 😡

• 
  Jay Whewell (@JayWHEWELL) reported 50 minutes ago from Liverpool, England

  @VodafoneUK @DjLeeButler Suppose if I had 40k followers I'd get my issue sorted as well...

• 
  MichaelRedgrift (@MichaelRedgrift) reported 51 minutes ago from Birkenhead, England

  @VodafoneUK @VodafoneGroup hands down the worst broadband switching I've ever experienced, worst customer service and I am still five weeks without internet, a months payment down and half a day wasted waiting..

• 
  Michael'MUFC'Wilson (@Michael_JWilson) reported 51 minutes ago from Birkenhead, England

  @VodafoneUK I've spoken directly to the store, Ive spoken to customer services. Still no answer. 27days later. Still nothing 👏🏼👏🏼👏🏼👏🏼👏🏼

• 
  Matt Phillips (@MattKPhillips) reported 55 minutes ago from Liverpool, England

  You're quick enough to take the monthly bill @vodafone @VodafoneUK . So get the network back up and running!! #Liverpool

• 
  Tom McDermott (@tmcd1989) reported 57 minutes ago from Roby, England

  @VodafoneUK I cancelled my contract but my Spotify has continued. I can’t cancel via the link as my number is no longer on Vodafone. Can somebody cancel it please.

• 
  Julie Lloyd (@Lloyd3Julie) reported 59 minutes ago from Wallasey, England

  @VodafoneUK 11th Jan I was told my request did not fit criteria! I can’t see what it doesn’t fit. It is 12 months since I upgraded my phone but I have paid for it on my contract. Applied to unlock my daughters phone on Saturday told there was a problem! Wondering if I’ll get declined again😔

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kayleigh Newsome (@NewsomeKayleigh) reported 4 minutes ago

  @VodafoneUK I am trying to set up an account with yourselves for a new mobile SIM card but I am being sent in circles, clicking create an account in the app to be sent to the website to download the app? Please help!

• 
  F. (@_ifez) reported 4 minutes ago

  @VodafoneUK your customer service has gone ****.

• 
  IainMcCallum (@Iain_McCallum) reported 5 minutes ago

  @VodafoneUK - wow! Not exactly so keen to help when it’s a problem you’re having to deal with. Utterly disgraceful. No respect for your customers. All about screwing money out of people and then leaving us to languish in your techspeak when there’s a problem.

• 
  charlie stone (@charlie81389135) reported 6 minutes ago

  @VodafoneUK hi, can you help, been getting texts from Vodafone about an order I did not place and dont want to click on link, can you please help?

• 
  Somerset Bobby 🇬🇧 (@SomersetBobby) reported 10 minutes ago

  At 12:45pm today, my @VodafoneUK Internet connection stopped working. I still had an IP address with 50mbps down and 12 up, but no data could make it through. (Curiously, the VoIP phone still worked.) It was like that until around 11pm, when service was restored. A check on the Vodafone Network Status Checker said there were no problems reported. (Couldn’t do it before because of the lack of Internet connectivity.) Anyone else have problems today?

• 
  ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported 13 minutes ago

  I’ve discovered why my posts are constantly going into my drafts box. My network is crap where I live. I’m not at home now so no problems. @VodafoneUK and no it’s not my phone cache etc. it’s a lack of network speed / capacity.

• 
  Mike 'The Caretaker' (@MikeSparkes2) reported 14 minutes ago

  @VodafoneUK please help me. I should have had my new broadband working yesterday but nothing and still nothing. I have tried the online but it keeps cutting out. If its easier, please cancel my agreement and I will try elsewhere. I do need WiFi

• 
  Tony (@TonyShots71) reported 15 minutes ago

  Morning @VodafoneUK you’ve charged me for using my data in Turkey. I’ve never been to, or ever intend to visit that **** hole. Is there a way I can claim that money back please? I’m in Greece on holiday not Turkey. Many thanks 🍹

• 
  Gary Stafford (@staffordgary) reported 16 minutes ago

  @VodafoneUK why are my customers receiving a voice message that I deleted last year telling people I’m on holiday until 8th September? I have had support remove voice message service and re add it, I’ve deleted all messages, including the option to record my own message.

• 
  MichelleFlynn| Michilin Fhlionn (@migormley) reported 18 minutes ago

  @VodafoneUK I need support with a complaint