Vodafone Outage Report in Formby, Sefton, England
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E-mailProblems in the last 24 hours in Formby, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Formby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Formby, England
Latest outage, problems and issue reports in Formby and nearby locations:
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia all about the money not about the service. In Kirkby Merseyside we have had a lot of outages since March and you are ignoring my requests for help by email, chat, FB, Twitter and don’t answer the phones. @VodafoneUK uk answered my web chat straight away
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK 11th Jan I was told my request did not fit criteria! I can’t see what it doesn’t fit. It is 12 months since I upgraded my phone but I have paid for it on my contract. Applied to unlock my daughters phone on Saturday told there was a problem! Wondering if I’ll get declined again😔
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Jay
(@Scouseblinder) reported
from
Liverpool, England
@VodafoneUK Servers down again joke
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Barry Walters
(@BarryWalters7) reported
from
Seaforth, England
@VodafoneUK My wife took delivery of a phone today, no charger was included so it is not fit for use. She has been on the phone to try and resolve this for over 2 and a quarter hours with no resolution. How can Vodafone justify this.
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Jennie Davies
(@justjennie84) reported
from
Liverpool, England
@VodafoneUK are there issues with your network I can’t call or text
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
Whatever you do think twice before joining @virginmedia it might look fast on paper but the 100mbs service is running slow in Kirkby when it runs at all. Customer service just blames Covid @VodafoneUK gave me prices really quickly by a lovely lady working from home
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK why is it so hard to get an unlock code from you? You tell me my information is incorrect. All I want to do is unlock my old phone to give to a family member. They are a key worker! Any help please.
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Alex Gulrajani
(@AlexGulrajani) reported
from
Liverpool, England
Cannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!
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Yoz
(@JohnHug01403732) reported
from
Liverpool, England
@VodafoneUK poor service from Vodafone yet again been trying to get proof of purchase for a couple of weeks and it's not happening, help
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Ant
(@antwigan) reported
from
Ormskirk, England
@VodafoneUK It’s working. Unfortunately no good upgrade deals. Does the NHS advantage still offer 15% reduction AS well as the 10% loyalty scheme. This would make it competitive against other providers then. (And only then). Thanks again from a loyal customer.
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P
(@P_LFC98) reported
from
Liverpool, England
What a time to inflate everyone’s monthly payments for their phones you horrible rats @VodafoneUK 🤢🤢🤢
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Josh Parker
(@Joshparkersuxx) reported
from
Birkenhead, England
Gotta give it to @VodafoneUK, the only company I know who can tell you there is no problem in your area, when neither mine nor my partners phones have any signal, and my partners broadband are down, and all there advises are either busy, or telling me there’s no issue, nice one
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK No. It just said criteria not met! I still have email but it’s says do not reply. Maybe if I can forward it someone may see what’s wrong. I’ve never had problems before. I don’t sell my old phones I hand them on in the family. It’s making me feel stressed.
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Jojo
(@Redgirl2019) reported
from
Wallasey, England
Usually I would give @VodafoneUK 10/10 for their customer service until today. Some really rude & unhelpful person has made my blood boil fuming isn’t the word
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John McKerrell
(@mcknut) reported
from
Liverpool, England
@SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Kiki
(@Epic_Kirsty) reported
@VodafoneUK If you have so many great agents waiting to talk to me on live chat (according to your phone message) then let them, a paid human being ask me. In was first in queue twice, one to speak to Rachel, and once Taranjit, both cut me off as soon as they knew I was trying to cancel.
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Rick Oates
(@Oates1592) reported
@Markj1011 @VodafoneUK Exactly same experience with Vodafone's mobile service in mid Co. Down. Am long term customer & since they stopped their sure signal service the coverage at home complete crap even when wi-fi enabled. Vodafone used to be a good & reputable company, but no longer!!
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Adie Morris
(@theadiemorr) reported
@VodafoneUK Yep point proven. Just don’t bother, again crap service
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Irritated Tom
(@IrritatedTom) reported
@VodafoneUK The only thing you could do that would appease my anger is to release me from my contract without penalty, otherwise no, there is nothing you can do. 4 formal complaints have gone nowhere and the service is still the worst I have ever received!! Disgusting
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JS2
(@jayesstoo) reported
@VodafoneUK trying to resolve a problem by chat, I can't use phones due to disability so can't call you. Am now on the 5th chat operator in 12 hours. Getting frustrated & distressed. Can you please help?
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CARL MORGAN
(@CARLMOR52115713) reported
@VodafoneUK 4 days no b/band, no return calls rec'd, tech team / help line no help whatever! Your service is awful! And you're still charging me! 2nd time this year for your rubbish svc
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shaghersid
(@shaghersid) reported
@simsek_gunes @VodafoneUK I had the same problem if you have s sky Q box its a fault on the Q box . Turn the Q box off and back on sorts out the problem
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Adie Morris
(@theadiemorr) reported
@VodafoneUK Bag of crap customer service
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Pete Thrale
(@PThrale) reported
@VodafoneUK Maybe instead of just directing me to the web chat when I ring to cancel you should just direct me to a your cancellation team! The web chat is bloody awful it took me two days to get what I rang for In The first place!
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Red
(@RedGujjar) reported
@NawazShrifMNS @VodafoneUK Vodafone is best in UK… Very happy with their service.. They are very responsive and care for every customer Please mian saanp do not be disheartened and think about cancelling your contract. Please continue using Vodafone