Vodafone Outage Report in Formby, Sefton, England
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E-mailProblems in the last 24 hours in Formby, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Formby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Formby, England
Latest outage, problems and issue reports in Formby and nearby locations:
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK 11th Jan I was told my request did not fit criteria! I can’t see what it doesn’t fit. It is 12 months since I upgraded my phone but I have paid for it on my contract. Applied to unlock my daughters phone on Saturday told there was a problem! Wondering if I’ll get declined again😔
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Barry Walters
(@BarryWalters7) reported
from
Seaforth, England
@VodafoneUK My wife took delivery of a phone today, no charger was included so it is not fit for use. She has been on the phone to try and resolve this for over 2 and a quarter hours with no resolution. How can Vodafone justify this.
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK No. It just said criteria not met! I still have email but it’s says do not reply. Maybe if I can forward it someone may see what’s wrong. I’ve never had problems before. I don’t sell my old phones I hand them on in the family. It’s making me feel stressed.
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
Whatever you do think twice before joining @virginmedia it might look fast on paper but the 100mbs service is running slow in Kirkby when it runs at all. Customer service just blames Covid @VodafoneUK gave me prices really quickly by a lovely lady working from home
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Jojo
(@Redgirl2019) reported
from
Wallasey, England
Usually I would give @VodafoneUK 10/10 for their customer service until today. Some really rude & unhelpful person has made my blood boil fuming isn’t the word
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia all about the money not about the service. In Kirkby Merseyside we have had a lot of outages since March and you are ignoring my requests for help by email, chat, FB, Twitter and don’t answer the phones. @VodafoneUK uk answered my web chat straight away
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Josh Parker
(@Joshparkersuxx) reported
from
Birkenhead, England
Gotta give it to @VodafoneUK, the only company I know who can tell you there is no problem in your area, when neither mine nor my partners phones have any signal, and my partners broadband are down, and all there advises are either busy, or telling me there’s no issue, nice one
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Jennie Davies
(@justjennie84) reported
from
Liverpool, England
@VodafoneUK are there issues with your network I can’t call or text
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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John McKerrell
(@mcknut) reported
from
Liverpool, England
@SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months
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Clearweed Ranter
(@cartela74) reported
from
Wallasey, England
@VodafoneUK Trying to speak to someone about an address you have put on my credit file that has nothing to do with me. Twice I've been left on hold for a ridiculous amount of time. Can someone get in touch who can help with this please, before I involve the financial ombudsman
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Frances Carey 💙
(@Frances_Carey) reported
from
Birkenhead, England
@VodafoneUK #VodafoneTreats God I wish I could be randomly selected for a treat. Anything will do even a smiley face emoji 😬
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK why is it so hard to get an unlock code from you? You tell me my information is incorrect. All I want to do is unlock my old phone to give to a family member. They are a key worker! Any help please.
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3
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Jay
(@Scouseblinder) reported
from
Liverpool, England
@VodafoneUK Servers down again joke
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Alex Gulrajani
(@AlexGulrajani) reported
from
Liverpool, England
Cannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!
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Yoz
(@JohnHug01403732) reported
from
Liverpool, England
@VodafoneUK poor service from Vodafone yet again been trying to get proof of purchase for a couple of weeks and it's not happening, help
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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jim dunlop
(@jimofayr) reported
@timatkin @ThreeUK @VodafoneUK I had the same problem, I moved to O2 and the problem removed!
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Amii Crouch
(@CrouchAmii) reported
@VodafoneUK please can you tell me why your customer service feel it's acceptable to leave me without broadband for over 2 weeks meaning I cannot work costing me over £100 a day.. then lie to me on the phone and your managers refusing to talk to me on the phone?
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David Hewitt
(@David_Hewitt) reported
@VodafoneUK Called it quits in the end. Cancelled the contract and early termination fees waived. Fair play @VodafoneUK for waiving the fees, guess that was easier than dealing with the complaint.
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István Vilmos 🏴🇵🇱🇭🇺
(@moldovia) reported
@VodafoneUK when I try to speak to customer service I always end up regardless of if I hit 1 or 2 it always ends the call.
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Benny
(@BenStev11965443) reported
Trying to talk to someone at @VodafoneUK about getting broadband installed. It's been the most frustrating process so far. Talking to some stupid bot then a team in India. All I want to do is be a new customer. Awful!!!!!!!!
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Danielle Abittan
(@daniabittan) reported
@bronwenmurphy @VodafoneUK @VodafoneGroup My mother moved recently! She's with O2, but I also had a bad experience with them so I'm with EE.
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Shenil Pragji
(@ShenilPragji) reported
@VodafoneUK Hi people out there don't buy a Vodafone contract unless you are sure what you're getting yourself in for. The network has claimed they are making improvements to 4G and 5G. 4G is still terrible barely lucky to get 1 bar. It's been 5 years and still no improvements.
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Bronwen Murphy
(@bronwenmurphy) reported
Oh my god @VodafoneUK @VodafoneGroup customer service are shocking! I’ve been a loyal customer for nearly 25 years, and I just called them to try and get my bills down and the woman couldn’t give a ****. WOW. Any tips guys… looks like it’s time to move??
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M M Chaudhary
(@murtaza1988) reported
@VodafoneUK @EmmaRaducanu Ordered boraband on 1st of Dec. Since then my internet is not working. Thrice the engineers has not turned up on the given appointment dates and times and when they come they donot escalate the issue and telling me the same issue as of 07 of dec (istallation date).
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VodafoneUKMadeMeDoThis
(@VodafoneBlows) reported
@VodafoneUK Many times I have spoken to customer service I have tweeted I have chatted with bots I have sent DM's I have spoken to tech support I've messaged the community team on the support forums I've emailed I've raised complaints via your website. I'm still waiting for resolution