Vodafone outages and service status in Formby, England

Problems in the last 24 hours in Formby, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Formby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Formby, England

Latest outage, problems and issue reports in Formby and nearby locations:

• 
  Craig (@Redveerenmus) reported 11 minutes ago from Eccleston, England

  @VodafoneUK Hello. It looks like there's a problem with our mobile network in WA10. Sorry for any disruption to your service - we know how frustrating this can be. Rest assured, we're working hard to get things back up and running as quickly as we can. This regular and annoying!

• 
  James Roberts (@JamesRoberts330) reported 15 minutes ago from Liverpool, England

  Hi @VodafoneUK can you please try help me fix the 4300 error on my app. Tried everything now from using 4G and wifi, delete and reinstall, customer service even reset my account to no prevail. Can’t see any data usage, plan info etc on the app and online. Been over a week now!

• 
  Michael'MUFC'Wilson (@Michael_JWilson) reported 16 minutes ago from Birkenhead, England

  @VodafoneUK I've spoken directly to the store, Ive spoken to customer services. Still no answer. 27days later. Still nothing 👏🏼👏🏼👏🏼👏🏼👏🏼

• 
  Barry Walters (@BarryWalters7) reported 17 minutes ago from Seaforth, England

  @VodafoneUK My wife took delivery of a phone today, no charger was included so it is not fit for use. She has been on the phone to try and resolve this for over 2 and a quarter hours with no resolution. How can Vodafone justify this.

• 
  Matthew Jarrold (@mrmrjarrold) reported 20 minutes ago from Liverpool, England

  @VodafoneUK no attempt to assist me - completely disinterested customer service advisor. Loyalty means nothing .

• 
  Anthony🖤Hart (@TonyH4rt) reported 21 minutes ago from Liverpool, England

  @VodafoneUK I’ve cancelled my DD as you have voided terms of our contract - I’ve been unable to contact anyone to resolve issue! #TerribleCustomerService

• 
  sarah smith-howard (@sarahsmithhowar) reported 24 minutes ago from Birkenhead, England

  @VodafoneUK St. Helens store, to be honest its not the first time. I’m sure you can check cctv, I appreciate the assistant was serving another customer, but for him to not even acknowledge me or ask for the member of staff to come out and serve me is appalling. I left the store in the end 😡

• 
  Alex Spearritt 💙 She/Her (@ScouseAHPLeader) reported 24 minutes ago from Liverpool, England

  @VodafoneUK … endless issues in confirming my upgrade since I chose to stay with you as a provider when my contract expired last month! Simply not good enough ,and now can’t leave as contract rolled over!

• 
  scousenatalie 😘 (@scousenatalie) reported 25 minutes ago from Liverpool, England

  The absolute cheek of @VodafoneUK increasing phone bill charges in these times hang your heads! Contract is up in august won’t be renewing!! 👍🏻

• 
  Julie Lloyd (@Lloyd3Julie) reported 25 minutes ago from Wallasey, England

  @VodafoneUK 11th Jan I was told my request did not fit criteria! I can’t see what it doesn’t fit. It is 12 months since I upgraded my phone but I have paid for it on my contract. Applied to unlock my daughters phone on Saturday told there was a problem! Wondering if I’ll get declined again😔

• 
  mo (@mohooosen) reported 28 minutes ago from Liverpool, England

  Imagine me bigging @VodafoneUK up and they take my postcode down incorrectly. Laughable.

• 
  P (@P_LFC98) reported 33 minutes ago from Liverpool, England

  What a time to inflate everyone’s monthly payments for their phones you horrible rats @VodafoneUK 🤢🤢🤢

• 
  Ant (@antwigan) reported 36 minutes ago from Ormskirk, England

  @VodafoneUK It’s working. Unfortunately no good upgrade deals. Does the NHS advantage still offer 15% reduction AS well as the 10% loyalty scheme. This would make it competitive against other providers then. (And only then). Thanks again from a loyal customer.

• 
  Andy Morse (@AndyMorse) reported 45 minutes ago from Liverpool, England

  @VodafoneUK your online sales are crap on hold for 30 mins about to hang up and you will loose the business

• 
  colette evans (@scorpio131161) reported 50 minutes ago from Roby, England

  @GlitterAggie @VodafoneUK Rubbish customer service

• 
  pudding and pie (@Georgehamlet) reported 54 minutes ago from Wallasey, England

  Bit shit when you ring @VodafoneUK for an upgrade and you get transferred to onecom who try and shaft you with awful deals.

• 
  IDIC (@CharlieIDIC) reported 54 minutes ago from Kirkby, England

  @virginmedia all about the money not about the service. In Kirkby Merseyside we have had a lot of outages since March and you are ignoring my requests for help by email, chat, FB, Twitter and don’t answer the phones. @VodafoneUK uk answered my web chat straight away

• 
  Lord Alistair Kealey (@alistair_kealey) reported 55 minutes ago from Birkenhead, England

  @VodafoneUK customer service team take note 4 weeks not able receive calls business customer I've sent you my bill

• 
  Aisling Mc ❣️ (@aismcgarrigle) reported 55 minutes ago from Liverpool, England

  And considering they were told by several people it would work yesterday, and their whole flat is run via internet to make their lives easier with a newborn this really is not acceptable. Poor Carla can’t even watch tv during night feeds as she can only stream tv! 🙃 @VodafoneUK

• 
  Mick ***** (@Mickcunny) reported 57 minutes ago from Liverpool, England

  @VodafoneUK @brandmosss Have the same issues all the time, time to find a new provider.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  F. (@_ifez) reported 6 minutes ago

  @VodafoneUK your customer service has gone ****.

• 
  bryony (@bryonycdc) reported 6 minutes ago

  avoid @VodafoneUK like the plague - i cancelled my broadband with them as i wasa moving, and they have set up the new person in my old house’s account under MY details and are billing ME for their usage. what the everloving ****.

• 
  blu’sfreepalestine (@tyskjamie) reported 9 minutes ago

  @VodafoneUK you have the WORST customer service and technical support I have EVER used in my life.

• 
  AlThePleb (@AlThePlebb) reported 10 minutes ago

  @VodafoneUK I'm a loyal broadband customer trying to spend money on a new S26 Ultra, but I can't get past your TOBi bot. Does anyone actually work there?

• 
  ✨Taryn H ✨ (@Taz_Pricey) reported 11 minutes ago

  Hey @VodafoneUK just a little customer feedback, when someone uses your online chat to upgrade their phone that is all they want, not pushed to get broadband, do you have an apple watch, do you need to upgrade your ipad. Pay extra to have them all connected! The pressure!! 🙃

• 
  Paul Frost (@paulfrost_me) reported 17 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile Colleagues had issues today, approximately the same time as changing Vodafone tariffs. Part of the same issues ?

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 18 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  CanonBall (@FoderCanon) reported 21 minutes ago

  @VodafoneUK Why is Vodafone coverage so poor in the Midlands. It is appalling

• 
  Richard Kennedy (@RichardKennedy) reported 21 minutes ago

  @VodafoneUK @antonycotton “Hi there! We’d love to continue this in DMs, mainly because public evidence of our incompetence is terrible for brand awareness.”

• 
  BlackhandMedia Mk II (@Hanley40) reported 24 minutes ago

  Anyone else having problems with @VodafoneUK ? Mobile data does not work what am i paying for?