Vodafone Outage in Formby, Sefton, England

@Lucyferrr @VodafoneUK @AmazonUK Vodafone are Satan's network.

Absolutely unacceptable I have been on live chat for the last 2 days and now and been cut off. Still no closer to getting disconnected @VodafoneUK sort your customer service out! 😡

@VodafoneUK Cut the call as I have work. It's madness that you can't go in-store to just cancel a contract. Or it's not made simpler for people wanting to leave. This whole experience has been stressful and I'm very reluctant to recommend Vodafone in the future.

Avoid @VodafoneUK if you're looking for an Android phone, you'll never ever receive updates!

@VodafoneUK I will share the news that Vodafone Uk has appalling customer service. Over 24hrs after broadband fitted, it still isn’t connected. Over 1hr 45mins on hold and no answer from customer services. Not a great start for a new customer!

@VodafoneUK had broadband fitted yesterday, still not connected and now been on hold for over an hour on customer service. Not a great start.

I am absolutely fuming waking up an Unsolicited cold call from @EE trying to sell me stuff. I blocked so many numbers and seriously that’s the last straw @EE CANCEL MY CONTRACT!! NOW!! It’s clearly #harassment - @VodafoneUK WOULD NOT TREAT a valued customer this way 😡@ee

@VodafoneUK FIVE WEEK NO FULL SERVICE NUMBER OF FAILURES BY VODAFONE ALL I GET £30 AS A SMALL BUSINESS CUSTOMER UNABLE TO RECEIVE CALLS

@VodafoneUK That is the level of service you give, you allow a 10 year old boy to be upset because your lack communication skills by given different information depending on who you speak to.

@VodafoneUK I cancelled my contract but my Spotify has continued. I can’t cancel via the link as my number is no longer on Vodafone. Can somebody cancel it please.

@VodafoneUK your customer service is shocking still waiting for a call back from customer relations following a data protection breech!! 😡😡

@VodafoneUK customer service team take note 4 weeks not able receive calls business customer I've sent you my bill

@VodafoneUK 5 weeks and still not sorted out my problem now making public knowledge

@VodafoneUK Fix your app first

@VodafoneUK customer relations log a complaint 28 days later no joy for small business customer

@VodafoneUK DPD have messed up my delivery &returned my phone to you without attempting to deliver. Your customer services says my order will be cancelled when phone is returned! Now I'm waiting 48hrs for a manager to call me back. Not happy. Can someone contact to discuss please

@VodafoneUK very bad business customer service will lie to me just to try to make me keep my vast number of lines I have with you have had to buy a virgin mobile phone just to get my calls as been unable to get calls for number weeks despite number of calls and visits to them

@VodafoneUK @GreggsOfficial #VeryMeTuesday would treat @HannahCorneliu1

Imagine me bigging @VodafoneUK up and they take my postcode down incorrectly. Laughable.

@VodafoneUK The whole point is I can’t text as have no service!! #VodafoneUk

@VodafoneUK again I have wasted 2 hours of my life trying to get a resolution to my service issue, to be blackmailed into staying with you! This has taken 2 mths to sort out, back & forth to your shops, Apple store etc!! Still no WiFi access, , unable to call or receive calls

@VodafoneUK @kierank_ Unless you’re going to give her the details of your CEO I doubt your ‘help’ will be any use if my experience of dealing with your customer service is anything to go by!

@VodafoneUK I am literally counting the days until my contract runs out with you #iPhone8 stops working (in Feb) during an #iOS update- @AppleSupport couldn’t fix it & Apple technician diagnosed it as a software fault and said will be covered by 24mth #Vodafone warranty.....

@VodafoneUK are youse having problems with signal because mine keeps going off an keeps saying no network having to sit with me hands in the air just to get 1 bar back an it’s staying on 3G it’s a joke 😡 it’s gone off twice while typing this and I type quick 😡

@VodafoneUK your online sales are crap on hold for 30 mins about to hang up and you will loose the business

You're quick enough to take the monthly bill @vodafone @VodafoneUK . So get the network back up and running!! #Liverpool

@VodafoneUK being a small business customer with you and give on no end of problems and lies owed money from you

Bit shit when you ring @VodafoneUK for an upgrade and you get transferred to onecom who try and shaft you with awful deals.

@VodafoneUK @VodafoneUKhelp Hi I need a phone call what I've made down loaded how do i go about it

@VodafoneUK can you tell my why my 4G isn’t working please been down since Saturday night

@WalnutRede @HighSpeedPanda @VodafoneUK Same here. Been with them for yonks but latterly just full of empty promises. Upgrade to an alternate Network.

@Ryan_pulford @VodafoneUK I JUST WANT GOOD CUSTOMER SERVICE AND NOT LIES

@PETERWELLING4 @VodafoneUK To be honest pete, i just wanted to kinda let them know, and maybe get myself a little extra few GB next month 😉 but loadsa people jumped on, so obviously good few issues bud. Ps welcome back 🤣🤣🤣

@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).

@VodafoneUK Well, I phoned up instead, where I was told there was a known issue. So you had issues reported… Anyway it’s all sorted.

@alastairjam @VodafoneUK I've been a contract customer for many a year with them, I'm now going elsewhere.

Oh dear @VodafoneUK, you get my bill wrong, admit it's wrong but then don't correct it. Your complaints team then fail to ring me to discuss my complaint as promised and now you threaten to cut me off for non-payment of the bill which you've accepted is incorrect.

Thanks to @VodafoneUK call centre, that advised I had to go to store to cancel my phone, I just made the unnecessary trip, to be told, stores can’t cancel the contracts it’s all in the call centre 😊😊😊😊😊😊😊

Fuuuuuumin with @VodafoneUK the one time I wanna use my odeon rewards the app is down and the customer service is awful 😡

It’s only when your waiting for your new router to work and your stuck on data that you realise how crap your network provider is @VodafoneUK 😫

@VodafoneUK no attempt to assist me - completely disinterested customer service advisor. Loyalty means nothing .

@_Chris_Hurst_ @tompill83 @VodafoneUK I'm not paying £46 mate, I'm a business customer too & I wanna keep spotify

@GlitterAggie @VodafoneUK Rubbish customer service

@VodafoneUK St. Helens store, to be honest its not the first time. I’m sure you can check cctv, I appreciate the assistant was serving another customer, but for him to not even acknowledge me or ask for the member of staff to come out and serve me is appalling. I left the store in the end 😡

****NOTICE**** Unfortunately, we understand due to a @VodafoneUK outage, our card machine isn’t working. @CardSaverLtd are trying to resolve on our behalf but in the meantime it’s cash only in store. Apologies for any inconvenience.

****IMPORTANT**** Unfortunately due to a @VodafoneUK outage our card machine is currently not working. @CardSaverLtd are trying to resolve this on our behalf but in the meantime we can only take cash payments in store today. Please accept our apologies for any inconvenience.

And considering they were told by several people it would work yesterday, and their whole flat is run via internet to make their lives easier with a newborn this really is not acceptable. Poor Carla can’t even watch tv during night feeds as she can only stream tv! 🙃 @VodafoneUK

@VodafoneUK showing once again how incompetent and useless they are when it comes to upgrading! Shocking customer service & management received!

@VodafoneUK i need help & I am fed up of trying to talk to your so called customer service staff

@VodafoneUK customer service levels are a bloody joke, cant believe a word that comes outta their mouths & I wish Id never got involved with them, maybe one day theyll tell the truth & shock us & actually have a call centre with English staff & who know the truth!! #ihatevodafone

@Fletch61142421 @VodafoneUK @tescomobile @EE @ThreeUK @O2 Why so harsh ,jeez to be honest @VodafoneUK ‘s customer service is pretty good😂

@VodafoneUK it's lucky I didn't get a contract with yourselves, the data is worse than 3, I got a pay as you go sim, signal terrible, videos buffering, YouTube playing at 480p and buffering

@VodafoneUK My new years resolution is to spend £1000 with vodafone #VeryMeRewards

@highwaylass @VodafoneUK The trouble with a question like this is that the experience of a network can differ depending on geographical location. But I’ve had good success across large swathes of the country with BT Mobile, which has £5 a month discount and double data if you’re a BT Broadband customer.

@VodafoneUK @VodafoneIN @ZeeNewsHindi @NDTVIndia_Live @DDNewsHindi Vodafone is in a very bad condition. This is a thief company. There is neither network nor anything in it.

@highwaylass @VodafoneUK The only place I got a signal with them was at the mother in laws 😱😱😳😳👎👎👎

@VodafoneUK have tricked my mother into a contract. Your ageist shop sales representatives should know better and not use a 77 year old customer as a sales target. Underhand selling techniques. Hiding important information & misleading the customer. Outrageous!

@BadgeWizard @steely_glint @stevelord @VodafoneUK When you dial "112", the access request from the handset indicates an emergency request, so the network skips normal authentication, etc. and establishes a direct call to a "112" line. So no SIM card is required. BTW, the phone will pick ANY network it can find.

@VodafoneUK My resolution is to think of one positive thing I have achieved every day instead of dwelling on the negatives #VeryMeRewards 😊

@VodafoneUK #VeryMeRewards My resolution is to thing of one positive thing I have achieved every day instead of dwelling in negative events 😊