Vodafone Outage Report in Hoylake, Metropolitan Borough of Wirral, England
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E-mailProblems in the last 24 hours in Hoylake, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hoylake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Hoylake, England
Latest outage, problems and issue reports in Hoylake and nearby locations:
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Alex Gulrajani
(@AlexGulrajani) reported
from
Liverpool, England
Cannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!
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Josh Parker
(@Joshparkersuxx) reported
from
Birkenhead, England
Gotta give it to @VodafoneUK, the only company I know who can tell you there is no problem in your area, when neither mine nor my partners phones have any signal, and my partners broadband are down, and all there advises are either busy, or telling me there’s no issue, nice one
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia all about the money not about the service. In Kirkby Merseyside we have had a lot of outages since March and you are ignoring my requests for help by email, chat, FB, Twitter and don’t answer the phones. @VodafoneUK uk answered my web chat straight away
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Wes Chimuzu Jr
(@wesfromspeke) reported
from
Garston, England
Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean
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P
(@P_LFC98) reported
from
Liverpool, England
What a time to inflate everyone’s monthly payments for their phones you horrible rats @VodafoneUK 🤢🤢🤢
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Darren Aitchison
(@Bezakdaz) reported
from
Neston, England
@VodafoneUK Hey Vodafone how can I get a free coffee from Costa? All other 3 family members of my 10GB Red Extra Plan get the offers on the app but I never get them.
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Jay
(@Scouseblinder) reported
from
Liverpool, England
@VodafoneUK Servers down again joke
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scousenatalie 😘
(@scousenatalie) reported
from
Liverpool, England
The absolute cheek of @VodafoneUK increasing phone bill charges in these times hang your heads! Contract is up in august won’t be renewing!! 👍🏻
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Yoz
(@JohnHug01403732) reported
from
Liverpool, England
@VodafoneUK poor service from Vodafone yet again been trying to get proof of purchase for a couple of weeks and it's not happening, help
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
Whatever you do think twice before joining @virginmedia it might look fast on paper but the 100mbs service is running slow in Kirkby when it runs at all. Customer service just blames Covid @VodafoneUK gave me prices really quickly by a lovely lady working from home
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Jojo
(@Redgirl2019) reported
from
Wallasey, England
Usually I would give @VodafoneUK 10/10 for their customer service until today. Some really rude & unhelpful person has made my blood boil fuming isn’t the word
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Jennie Davies
(@justjennie84) reported
from
Liverpool, England
@VodafoneUK are there issues with your network I can’t call or text
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3
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John McKerrell
(@mcknut) reported
from
Liverpool, England
@SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months
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Wes Chimuzu Jr
(@wesfromspeke) reported
from
Garston, England
@VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left
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Barry Walters
(@BarryWalters7) reported
from
Seaforth, England
@VodafoneUK My wife took delivery of a phone today, no charger was included so it is not fit for use. She has been on the phone to try and resolve this for over 2 and a quarter hours with no resolution. How can Vodafone justify this.
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Zanzus
(@GamerZanzus) reported
@VodafoneUK Hi, my contract for Unlimited + Max Entertainment ran out the other day, the service seems to have rolled over an extra month, decided to renew the sim contract today and ordered the same package, however my entertainment options do not offer me Prime?
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Lesley Newson
(@newson_lesley) reported
@VodafoneUK and again on hold for over an hour and a half because the internet is down again.
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José Márçio Góis Martins
(@OriginalMadeira) reported
@VodafoneUK Is anyone in TW8 having problem calling 0800 numbers and Vodafone is telling me to wait till tomorrow to get this sorted out now I need to get a new sim card from o2 to call this number what a joke Vodafone is and making customers pay more money to use them poor Network work
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deeps
(@deeps_k) reported
@VodafoneUK Still no service!!!!
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Frank Hanna
(@SERGIO_FELLA81) reported
@VodafoneUK @SamsungUK My 24month contract isn't up for renewal until JULY this year.. yet after last Update my Phone is playing up, (slow, turning itself off etc) I thought this sort of Crap was done away with... 🙄🤔📱🗑
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packjarker
(@packjarker) reported
And I hate modern day customer service 🥲 round and round on a chat bot, then a real person chat when all you just want is a 10minute friendly chat to clarify some information and potentially get a new contract? Why is it so difficult, can't be good for business @VodafoneUK
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Mark Skillen
(@msskillen) reported
@VodafoneUK Day 3 now without internet due to a mistake on Vodafone side. Spoke to more customer support yesterday who marked all this as a complaint and informed us that a manager would phone back within 24 hours which we are still waiting on. This impacts me WFH tomorrow
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Colin Henderson
(@colinpaddles) reported
@VodafoneUK my broadband has been beyond **** this week. Every day it drops out for hours. I've done all the power & router resets but none help. Your online chat and call centre are useless. What does it take to get the service that I'm paying for?
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JP
(@jpwolf_197) reported
@VodafoneUK something wrong with your network we have two Vodafone mobiles that don't connect when dialing 0800 free numbers, they just end as soon as you call. EE mobile is able to call 0800 numbers.
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JP
(@jpwolf_197) reported
@VodafoneUK You clearly have a network issue with 0800 numbers but love to say that nothing is wrong although EE has no issue, might be better to cancel my contract and go with EE