Vodafone outages and service status in Hoylake, England

Problems in the last 24 hours in Hoylake, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hoylake, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Hoylake, England

Latest outage, problems and issue reports in Hoylake and nearby locations:

• 
  Legacy Wirral Kloppite* 🖐👍 19 (@paulgtrainer) reported 2 minutes ago from Birkenhead, England

  @VodafoneUK No service on Merseyside. How long to resolve?

• 
  Jeane Anderson (@Jeaneauk1) reported 6 minutes ago from Seaforth, England

  @VodafoneUK @kierank_ Unless you’re going to give her the details of your CEO I doubt your ‘help’ will be any use if my experience of dealing with your customer service is anything to go by!

• 
  Lord Alistair Kealey (@alistair_kealey) reported 13 minutes ago from Birkenhead, England

  @VodafoneUK FIVE WEEK NO FULL SERVICE NUMBER OF FAILURES BY VODAFONE ALL I GET £30 AS A SMALL BUSINESS CUSTOMER UNABLE TO RECEIVE CALLS

• 
  Deb Colquitt (@badeb1966) reported 14 minutes ago from Heswall, England

  Ngl, @VodafoneUK your customer service on this occasion has been 5*, thank you!

• 
  Connor Wilson (@ConnorTWilson) reported 20 minutes ago from Birkenhead, England

  Probably a stupid question, but if I have a @VodafoneUK sim, am I able to use my data in Northern Ireland as normal? Never been to Northern Ireland so just want to be sure before I go

• 
  natalie💅🏻 (@natalie_2917) reported 21 minutes ago from Liverpool, England

  Fuuuuuumin with @VodafoneUK the one time I wanna use my odeon rewards the app is down and the customer service is awful 😡

• 
  pudding and pie (@Georgehamlet) reported 23 minutes ago from Wallasey, England

  Bit shit when you ring @VodafoneUK for an upgrade and you get transferred to onecom who try and shaft you with awful deals.

• 
  Lord Alistair Kealey (@alistair_kealey) reported 25 minutes ago from Birkenhead, England

  @VodafoneUK 5 weeks and still not sorted out my problem now making public knowledge

• 
  mo (@mohooosen) reported 29 minutes ago from Liverpool, England

  Imagine me bigging @VodafoneUK up and they take my postcode down incorrectly. Laughable.

• 
  John McKerrell (@mcknut) reported 30 minutes ago from Liverpool, England

  @SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months

• 
  Tom (@tomaevans) reported 30 minutes ago from West Kirby, England

  @VodafoneUK pretty poor that everyone knows you’re home broadband service is down… even picked up by Daily Mail but zero official communications by yourselves in the month you’ve put bills up >10%. Definitely second guessing renewing all phone/internet contracts.

• 
  Lord Alistair Kealey (@alistair_kealey) reported 34 minutes ago from Birkenhead, England

  @VodafoneUK customer relations log a complaint 28 days later no joy for small business customer

• 
  Lee Vickers🤜🤛🏿 (@vickers1983) reported 40 minutes ago from Liverpool, England

  @kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left

• 
  Matthew Jarrold (@mrmrjarrold) reported 44 minutes ago from Liverpool, England

  @VodafoneUK no attempt to assist me - completely disinterested customer service advisor. Loyalty means nothing .

• 
  Matthew Reed (@matthew3reed) reported 45 minutes ago from Liverpool, England

  @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

• 
  Barry Walters (@BarryWalters7) reported 45 minutes ago from Seaforth, England

  @VodafoneUK My wife took delivery of a phone today, no charger was included so it is not fit for use. She has been on the phone to try and resolve this for over 2 and a quarter hours with no resolution. How can Vodafone justify this.

• 
  Josh Parker (@Joshparkersuxx) reported 45 minutes ago from Birkenhead, England

  Gotta give it to @VodafoneUK, the only company I know who can tell you there is no problem in your area, when neither mine nor my partners phones have any signal, and my partners broadband are down, and all there advises are either busy, or telling me there’s no issue, nice one

• 
  Wes Chimuzu Jr (@wesfromspeke) reported 45 minutes ago from Garston, England

  Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean

• 
  Amy 💖💜💙 (@thatgirlAmyRay) reported 48 minutes ago from Connah's Quay, Wales

  @emabob79 @VodafoneUK Been a customer for 8 years now - it’s just through interaction with their posts on social media that I received this, something which I do pretty regularly 🥰

• 
  Jojo (@Redgirl2019) reported 59 minutes ago from Wallasey, England

  Usually I would give @VodafoneUK 10/10 for their customer service until today. Some really rude & unhelpful person has made my blood boil fuming isn’t the word

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  William Aslet (@Waslet) reported 5 minutes ago

  @VodafoneUK can you please explain why your service is so diabolically awful in north Oxford? It is so bad that when I called your representative to complain he could not hear what I was saying.

• 
  Graham Neden-Watts (@grahamneden) reported 9 minutes ago

  @VodafoneUK you attempted to remotely eset two of our conpany phones yesterday. The "reset" has resulted in both phones having no mobile connectivity at all - no calls, no texts and no data. Your support chat both wants me to call 191 (I can't) and won't connect me to a person

• 
  AB (@bally1001) reported 10 minutes ago

  @reel_villan @VodafoneUK More the actual customer helpline after getting past the bots 🤖

• 
  James R (@Jamesreaney92) reported 13 minutes ago

  @jeevesy61 @VodafoneUK Wifi in the whole area is awful mate!

• 
  ✨Taryn H ✨ (@Taz_Pricey) reported 13 minutes ago

  Wow @VodafoneUK your customer service is awful, asking a question on the chat and the response is "yeah just hold on" SERIOUSLY! that's how you run the business now! All I asked was if the contract could be resent as not att'd - with a please!

• 
  Somerset Bobby 🇬🇧 (@SomersetBobby) reported 15 minutes ago

  @TheWildLemons @VodafoneUK I couldn’t even do that, because my phone signal’s so bad here at home - I rely on wifi calling for making calls (quite intermittent), and I couldn’t get online on my phone to check status, or even X. It’s very inconvenient, isn’t it? 🙄 I hope yours is ok now! 🤞

• 
  Carla laughs a lot (@CarlaMRS2386) reported 16 minutes ago

  Hello @VodafoneUK, I’ve played your ‘rewards’ via the app since they started and I am yet to win a single thing, at all, in that whole time. Do people actually win any of the prizes you claim that you can win? Everyone I know on Vodaphone says the same, never won anything.

• 
  AxelZUK (@AxelZuk) reported 17 minutes ago

  @VodafoneUK where i live it used to be a field, its now a new build estate. Being an ex field your masts where never designed to give good signal here. No one does. Is there anyone who i can contact to ask about upgrading the masts around here? I know just cust serv will ignore

• 
  Leoy S (@l3roy0) reported 20 minutes ago

  @VodafoneUK @roketdog @VodafoneUK Hi, I urgently need help changing my recent SIM order [Order number: WEB-0001000055615335] to an eSIM QR code via email, as my phone doesn't support physical SIMs. I can't call the support line. Please check your DM or reach out to me! Thanks.

• 
  Scott Garner (@D0C_RAY) reported 20 minutes ago

  @VodafoneUK Red contract is ending and I received a text saying I’ll be charged for my entertainment package if I don’t cancel. If I renew my contract for another red package including entertainment do I need to cancel & resubscribe or do you roll the sub? Called 191 and no help.