Vodafone outages and service status in Hoylake, England
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- Vodafone generated 0 outage signals in the last 24 hours around Hoylake, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Hoylake, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hoylake, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hoylake, England
The most recent Vodafone outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 7 days ago |
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Internet | 2 months ago |
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Phone | 3 months ago |
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Phone | 5 months ago |
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Phone | 6 months ago |
Community Discussion
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Vodafone Issues Reports Near Hoylake, England
Latest outage, problems and issue reports in Hoylake and nearby locations:
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Josh Parker (@Joshparkersuxx) reported from Birkenhead, EnglandGotta give it to @VodafoneUK, the only company I know who can tell you there is no problem in your area, when neither mine nor my partners phones have any signal, and my partners broadband are down, and all there advises are either busy, or telling me there’s no issue, nice one
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Linda Scott 🖐 (@lindas1954) reported from Wallasey, England@VodafoneUK had broadband fitted yesterday, still not connected and now been on hold for over an hour on customer service. Not a great start.
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Matthew Traynor (@MattTraynor1982) reported from Garston, EnglandHi @VodafoneUK I've recently had broadband installed with yourselves and was due to go live on the 18 May. However it has still not been activated. I am currently working from home and rely on having an active broadband connection. How do I go about getting a complaint raised?
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Anne Newbould (@annie7110) reported from Wallasey, England@VodafoneUK again I have wasted 2 hours of my life trying to get a resolution to my service issue, to be blackmailed into staying with you! This has taken 2 mths to sort out, back & forth to your shops, Apple store etc!! Still no WiFi access, , unable to call or receive calls
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Aisling Mc ❣️ (@aismcgarrigle) reported from Liverpool, EnglandAnd considering they were told by several people it would work yesterday, and their whole flat is run via internet to make their lives easier with a newborn this really is not acceptable. Poor Carla can’t even watch tv during night feeds as she can only stream tv! 🙃 @VodafoneUK
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Sophia Evans 📸 (@sophevansfilm) reported from Liverpool, EnglandThanks to @VodafoneUK call centre, that advised I had to go to store to cancel my phone, I just made the unnecessary trip, to be told, stores can’t cancel the contracts it’s all in the call centre 😊😊😊😊😊😊😊
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Tony Smart (@Sm4rty09) reported from Liverpool, England@VodafoneUK Terrible customer service. Trying to cancel an account and you make it absolutely impossible. Waited in the queue, got to number 1 then booted out!! Just let people leave without putting in blockers
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Sandra Mangan💙 (@SandraMangan_) reported from West Kirby, England@VodafoneUK My internet is coming and going. This is so frustrating! Also iMessage is not working on the majority of my devices.
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Lord Alistair Kealey (@alistair_kealey) reported from Birkenhead, England@VodafoneUK very bad business customer service will lie to me just to try to make me keep my vast number of lines I have with you have had to buy a virgin mobile phone just to get my calls as been unable to get calls for number weeks despite number of calls and visits to them
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Ngaryan (@welfarelawyer) reported from Liverpool, EnglandAbsolutely unacceptable I have been on live chat for the last 2 days and now and been cut off. Still no closer to getting disconnected @VodafoneUK sort your customer service out! 😡
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Cee (@carlakent1972) reported from Liverpool, England@VodafoneUK My monthly airtime bill has increased from £35.15 to £40.51. This is extortionate. How can you justify a 14 plus % increase? I have been a #Vodaphone customer for over 15 years. There is no loyalty scheme for long term customers. 😡😡😡😡
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Gillymint 🌊 (@gillypea1978) reported from Liverpool, England@Lucyferrr @VodafoneUK @AmazonUK Vodafone are Satan's network.
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pudding and pie (@Georgehamlet) reported from Wallasey, EnglandBit shit when you ring @VodafoneUK for an upgrade and you get transferred to onecom who try and shaft you with awful deals.
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Lord Alistair Kealey (@alistair_kealey) reported from Birkenhead, England@VodafoneUK 5 weeks and still not sorted out my problem now making public knowledge
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Wes Chimuzu Jr (@wesfromspeke) reported from Garston, EnglandPoor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean
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Tia Rogers (@bondangel007) reported from Prestatyn, Wales@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Kathykc60@gmail (@kathykc60) reported from Seaforth, England@VodafoneUK @VodafoneUKhelp Hi I need a phone call what I've made down loaded how do i go about it
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scousenatalie 😘 (@scousenatalie) reported from Liverpool, EnglandThe absolute cheek of @VodafoneUK increasing phone bill charges in these times hang your heads! Contract is up in august won’t be renewing!! 👍🏻
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Lord Alistair Kealey (@alistair_kealey) reported from Birkenhead, England@VodafoneUK customer relations log a complaint 28 days later no joy for small business customer
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Deb Colquitt (@badeb1966) reported from Heswall, England@VodafoneUK @VodafoneUK just got off the phone from your so called customer services, I’ve been screamed at by two of your Scottish call handlers, absolutely unacceptable. Probably the worst behaviour from call handlers that I have ever heard of!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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GIA (@seen_less_1) reportedHi Vodafone UK. I have an LG GR500FD that is locked to Vodafone UK. The phone displays “Invalid SIM card network lock.” I am currently in Nigeria and need the Network Unlock Code (NUC/NCK). Your online NUC form and webchat aren’t working for me. @VodafoneUK
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Matt of the Boats (@MattSmi78781885) reported@NileGardiner @VodafoneUK What is disgraceful about telling an UNELECTED NOBODY billionaire Gobshyte that they will not cancel their charitable support of vulnerable people.
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nivek llaxoc (@nivekllaxoc) reported@VodafoneUK @grok whoever answers first. What percentage of the UK do you cover for 4G and 5G network. It would be good to know so called fact versus actual reality. Go ...
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Danny B (@DannyBee595) reportedI've had such a frustrating experience upgrading with @VodafoneUK , I wish I hadn't bothered. The bloatware on the Honor Magic V6 is already horrendous, but then I have to contend with pre-ticked boxes to install even more of the crap in "Vodafone Appbox"... which can't be skipped or closed. So I've had to go through 3 (full) screens of apps which nobody wants and had to untick the apps which Vodafone conveniently (and sneakily) ticked on my behalf. This is a great way to ruin the arrival of a new phone, which should be a positive experience. My mood is already frustrated from this, that's before I even start to uninstall all the other crap that HONOR put on their phones. I remember the pain I felt when I got my last phone trying to get rid of the Vodafone bloatware, but 3 years on it is so much worse now. NOBODY WANTS THIS JUNK. You're ruining the experience of what is meant to be your main product/service. Poor show.
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AFCDavid (@DaveP701) reported@BasedMillwallGB @VodafoneUK I’m cancelling. This is awful.
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Nigel Leeder (@qm8tknfyjy) reported@SimonDanczuk @VodafoneUK No, no network makes money of it
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Jam (@Jammy595) reported@VodafoneUK I have just left Vodafone because of your support of illegal immigrants & Care4Calais!
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Tom (@te7419) reported@VodafoneUK leaving my girlfriend stranded in Spain with no phone is a absolute disgrace after being contracted to the network for over a decade
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Dan White (@Whitelikedan) reported@MrsSamClarke @VodafoneUK He doesn't even use his real name, which says alot about him. I hope they both get in trouble, him and vodafone.