Vodafone Outage Report in Hoylake, Metropolitan Borough of Wirral, England
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E-mailProblems in the last 24 hours in Hoylake, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hoylake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Hoylake, England
Latest outage, problems and issue reports in Hoylake and nearby locations:
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK 11th Jan I was told my request did not fit criteria! I can’t see what it doesn’t fit. It is 12 months since I upgraded my phone but I have paid for it on my contract. Applied to unlock my daughters phone on Saturday told there was a problem! Wondering if I’ll get declined again😔
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Jay Whewell
(@JayWHEWELL) reported
from
Liverpool, England
@VodafoneUK @DjLeeButler Suppose if I had 40k followers I'd get my issue sorted as well...
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Frances Carey 💙
(@Frances_Carey) reported
from
Birkenhead, England
@VodafoneUK #VodafoneTreats God I wish I could be randomly selected for a treat. Anything will do even a smiley face emoji 😬
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Clearweed Ranter
(@cartela74) reported
from
Wallasey, England
@VodafoneUK Trying to speak to someone about an address you have put on my credit file that has nothing to do with me. Twice I've been left on hold for a ridiculous amount of time. Can someone get in touch who can help with this please, before I involve the financial ombudsman
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Jay Whewell
(@JayWHEWELL) reported
from
Liverpool, England
@DjLeeButler @VodafoneUK Lee you don't know the half of it Upgraded 12 days ago. Two iPhone 12s later which have been "misplaced" I'm still paying full wack for this new contract. I've been passed from pillar to post and given a specialist customer assistant. Just give me a phone ffs...
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Barry Walters
(@BarryWalters7) reported
from
Seaforth, England
@VodafoneUK My wife took delivery of a phone today, no charger was included so it is not fit for use. She has been on the phone to try and resolve this for over 2 and a quarter hours with no resolution. How can Vodafone justify this.
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @VodafoneUK can you please try help me fix the 4300 error on my app. Tried everything now from using 4G and wifi, delete and reinstall, customer service even reset my account to no prevail. Can’t see any data usage, plan info etc on the app and online. Been over a week now!
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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𝕂𝕒𝕥𝕚𝕖 𝔸𝕟𝕟𝕖
(@DaviesKatie) reported
from
Heswall, England
@teacherjo13 @VodafoneUK Are you having the same issue with Spotify too? So annoying!!
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left
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Matthew Traynor
(@MattTraynor1982) reported
from
Garston, England
Hi @VodafoneUK I've recently had broadband installed with yourselves and was due to go live on the 18 May. However it has still not been activated. I am currently working from home and rely on having an active broadband connection. How do I go about getting a complaint raised?
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK why is it so hard to get an unlock code from you? You tell me my information is incorrect. All I want to do is unlock my old phone to give to a family member. They are a key worker! Any help please.
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Jojo
(@Redgirl2019) reported
from
Wallasey, England
Usually I would give @VodafoneUK 10/10 for their customer service until today. Some really rude & unhelpful person has made my blood boil fuming isn’t the word
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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John McKerrell
(@mcknut) reported
from
Liverpool, England
@SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK No. It just said criteria not met! I still have email but it’s says do not reply. Maybe if I can forward it someone may see what’s wrong. I’ve never had problems before. I don’t sell my old phones I hand them on in the family. It’s making me feel stressed.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Toby Mason
(@tobiasmason) reported
@VodafoneUK This must be an admin error as find it hard to believe you would knowingly take advantage of someone (elderly and long term customer) to this extent. So, in fact, rather than explain your error can you please just refund the overcharges.
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Mick Shaw
(@INF_ERNOgaming) reported
@VodafoneUK Thanks but after half hour messing around I finally got to speak to an advisor. Why on earth have you made it so difficult to actually speak to someone. I have to jump through hoops only to get this stupid Tobi crap. Get rid of it, absolutely zero help from it
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Aaron Simper
(@simper7s1) reported
@VodafoneUK trying to cancel my broadband, called 191 and they tell me to go speak to a bot tobi , speak to tobi he says call 191 so I’m stuck in a loop
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DJ
(@DarrenJ1972) reported
@VodafoneUK No DM vodafone have shown recently how they treat their existing customers like crap. One number already moved to EE who were more than happy to with my details.the rest of my personal account will be moving and in talks with my company to move their accout away from vodafone
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Too old to die young now
(@NiborDrawtag) reported
@gitoma1 @VodafoneUK @GeorgeMonbiot They want contact through a BOT and an automated process. Thats CRM at its worst especially if they realise what brand damage putting that in a public place can have
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Amanda.H 👄
(@MissAHxx) reported
from
Birmingham, England
Fucksake @VodafoneUK trying to do a trade in for my old phone is a nightmare and now have to wait to re do it as you think my phone is damaged and there isn’t a single ounce of damage to it
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Gemma Robson
(@Gemma_Robson) reported
Hi @VodafoneUK my mobile data doesn’t seem to be working even though I have 4G. I’ve restarted my phone, removed the sim, turned airplane mode on/off, turned mobile data on/off, reset network settings and still it only works with Wi-Fi. Any help would be appreciated, thank you.
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1978nj
(@1978njb) reported
@VodafoneUK what is my rights when I’ve been a customer for years and had multiple complaints over the years @MartinSLewis
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Sarah Beth James/Lucinda Greyhaven
(@wickedwitchgal) reported
@VodafoneUK Hi. I did get a fresh code through the app. And tried three other branches of w h smiths. None have stock. And the three said they had no stock for the offer. This was not well thought out. Missed out on the offer. The rude store that was code wasting for fun was leeds city centr
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Sarah Beth James/Lucinda Greyhaven
(@wickedwitchgal) reported
@VodafoneUK Thanks for the patronising answer to your supply chain issues on an offer you put out there. Not happy. No point putting out offers with no stock.