Vodafone Outage Report in Hoylake, Metropolitan Borough of Wirral, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Hoylake, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hoylake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Vodafone
Vodafone is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (55%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hoylake, Metropolitan Borough of Wirral, England
The most recent Vodafone outage reports came from the following cities: Liverpool and Upton.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Hoylake, England
Latest outage, problems and issue reports in Hoylake and nearby locations:
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Barry Walters
(@BarryWalters7) reported
from
Seaforth, England
@VodafoneUK My wife took delivery of a phone today, no charger was included so it is not fit for use. She has been on the phone to try and resolve this for over 2 and a quarter hours with no resolution. How can Vodafone justify this.
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Darren Aitchison
(@Bezakdaz) reported
from
Neston, England
@VodafoneUK Hey Vodafone how can I get a free coffee from Costa? All other 3 family members of my 10GB Red Extra Plan get the offers on the app but I never get them.
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Jennie Davies
(@justjennie84) reported
from
Liverpool, England
@VodafoneUK are there issues with your network I can’t call or text
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
Whatever you do think twice before joining @virginmedia it might look fast on paper but the 100mbs service is running slow in Kirkby when it runs at all. Customer service just blames Covid @VodafoneUK gave me prices really quickly by a lovely lady working from home
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia all about the money not about the service. In Kirkby Merseyside we have had a lot of outages since March and you are ignoring my requests for help by email, chat, FB, Twitter and don’t answer the phones. @VodafoneUK uk answered my web chat straight away
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Yoz
(@JohnHug01403732) reported
from
Liverpool, England
@VodafoneUK poor service from Vodafone yet again been trying to get proof of purchase for a couple of weeks and it's not happening, help
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Jay
(@Scouseblinder) reported
from
Liverpool, England
@VodafoneUK Servers down again joke
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John McKerrell
(@mcknut) reported
from
Liverpool, England
@SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK why is it so hard to get an unlock code from you? You tell me my information is incorrect. All I want to do is unlock my old phone to give to a family member. They are a key worker! Any help please.
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Wes Chimuzu Jr
(@wesfromspeke) reported
from
Garston, England
@VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Josh Parker
(@Joshparkersuxx) reported
from
Birkenhead, England
Gotta give it to @VodafoneUK, the only company I know who can tell you there is no problem in your area, when neither mine nor my partners phones have any signal, and my partners broadband are down, and all there advises are either busy, or telling me there’s no issue, nice one
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Alex Gulrajani
(@AlexGulrajani) reported
from
Liverpool, England
Cannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Wes Chimuzu Jr
(@wesfromspeke) reported
from
Garston, England
Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK 11th Jan I was told my request did not fit criteria! I can’t see what it doesn’t fit. It is 12 months since I upgraded my phone but I have paid for it on my contract. Applied to unlock my daughters phone on Saturday told there was a problem! Wondering if I’ll get declined again😔
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Jojo
(@Redgirl2019) reported
from
Wallasey, England
Usually I would give @VodafoneUK 10/10 for their customer service until today. Some really rude & unhelpful person has made my blood boil fuming isn’t the word
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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YD
(@JustAnotherYD) reported
@MaruiNeko33 @VodafoneUK Thanks Souffle.. that's horrible to hear.. i think @GeorgeMonbiot also had the same issue with bills being sent to somebody who was deceased. I can't even imagine what that must feel like..
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YD
(@JustAnotherYD) reported
Take more cash and have a back up plan. More so maybe consider some alternative to @VodafoneUK I'm currently looking elsewhere and 15 yrs of customer loyalty destroyed by mistakes compounded by the poor staff having to follow systems rather than actually help 9/fin
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CityFibre
(@CityFibre) reported
@ruthmills @VodafoneUK Thank you for your message, Ruth. CityFibre do not provide or support internet services, For internet service-related queries, please call your broadband provider directly.
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Tim Brassey
(@timbrass) reported
@GreveJanice @JustAnotherYD @VodafoneUK Free data roaming in Europe and they use the Vodafone network
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Jim Cory
(@Jimcory99) reported
@VodafoneUK Hi. I've lost my Vodafone sim card but I need to get a PAC code from you. Can you still provide me with a PAC code please? Or help me transfer my number over in a different way? Thanks.
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Luke Morris
(@mor66739038) reported
@VodafoneUK your app is down and now suddenly my SIM card is not provisioned can't get no mobile signal.
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Christina Webber
(@xtinawebber) reported
I don't have sufficient words to describe how poor the process has been trying to become a @VodafoneUK fibre broadband customer. I have spent 10+ hours in various methods of communication trying to get connected, and paid over £150 for (thus far) zero fibre service. (1/2)
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The Right Hon. Psychic Squirrel
(@PsychicSquirrel) reported
@JustAnotherYD @VodafoneUK EE but as I was changing Broadband I was able to get a better deal for both together. I've been with T-Mobile who became EE and they were fine so let's see. It seems customer loyalty has no meaning anymore and customer service and basic service levels don't exist anymore.
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Dolphin Diver
(@dolphindiver) reported
@VodafoneUK gosh you do make it difficult to choose a new phone or deal. No filter or sort options to help me decide. Is your objective to confuse your customer? My contract is up in 10 days and I can't see how to narrow down my options...
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Honest Mobile
(@Honest_Mobile_) reported
@Chris_H_1971_ @VodafoneUK Not to brag but on our network we aim to reply in 30 seconds and your bill will reduce every month to reward your loyalty. If you fancy a change of scenery for your SIM you can get your 1st 2 months half price. Code: HELPCHRIS