Vodafone outages and service status in Hoylake, England

Problems in the last 24 hours in Hoylake, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hoylake, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Hoylake, England

Latest outage, problems and issue reports in Hoylake and nearby locations:

• 
  Anthony🖤Hart (@TonyH4rt) reported 3 minutes ago from Liverpool, England

  @VodafoneUK The only issue down the line is that you won’t be getting anymore of my £££

• 
  sarah smith-howard (@sarahsmithhowar) reported 3 minutes ago from Birkenhead, England

  @VodafoneUK St. Helens store, to be honest its not the first time. I’m sure you can check cctv, I appreciate the assistant was serving another customer, but for him to not even acknowledge me or ask for the member of staff to come out and serve me is appalling. I left the store in the end 😡

• 
  John Vanderwerff+ (@jvblueboy) reported 9 minutes ago from Birkenhead, England

  @bt_uk wouldn't give me their special offer open to new broadband customers. Loyalty counts for nothing. So am off to @VodafoneUK to take them up on their discounted offer. When will these companies ever learn to treat all customers the same?

• 
  Paul Knapton CProf 🏳️‍🌈 (@rincew1nd) reported 14 minutes ago from Liverpool, England

  @WalnutRede @HighSpeedPanda @VodafoneUK Same here. Been with them for yonks but latterly just full of empty promises. Upgrade to an alternate Network.

• 
  Matthew Jarrold (@mrmrjarrold) reported 15 minutes ago from Liverpool, England

  @VodafoneUK no attempt to assist me - completely disinterested customer service advisor. Loyalty means nothing .

• 
  Lord Alistair Kealey (@alistair_kealey) reported 16 minutes ago from Birkenhead, England

  @VodafoneUK 5 weeks and still not sorted out my problem now making public knowledge

• 
  Anthony🖤Hart (@TonyH4rt) reported 26 minutes ago from Liverpool, England

  @VodafoneUK I’ve cancelled my DD as you have voided terms of our contract - I’ve been unable to contact anyone to resolve issue! #TerribleCustomerService

• 
  Lord Alistair Kealey (@alistair_kealey) reported 27 minutes ago from Birkenhead, England

  @VodafoneUK customer relations log a complaint 28 days later no joy for small business customer

• 
  Tom (@tomaevans) reported 33 minutes ago from West Kirby, England

  @VodafoneUK pretty poor that everyone knows you’re home broadband service is down… even picked up by Daily Mail but zero official communications by yourselves in the month you’ve put bills up >10%. Definitely second guessing renewing all phone/internet contracts.

• 
  Josh Parry (@joshparry) reported 35 minutes ago from Liverpool, England

  @Ryan_pulford @VodafoneUK I JUST WANT GOOD CUSTOMER SERVICE AND NOT LIES

• 
  Matthew Reed (@matthew3reed) reported 38 minutes ago from Liverpool, England

  @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

• 
  alan baker (@budsgang1) reported 38 minutes ago from Liverpool, England

  @andrewwood05 @VodafoneUK We’re all seemingly good now thanks Andrew COVID went through the family these last 3 weeks which was scary our Sarah being the worst hit needing paramedic help but she’s on the mend now take care stay safe

• 
  Jay Whewell (@JayWHEWELL) reported 39 minutes ago from Liverpool, England

  @VodafoneUK @DjLeeButler Suppose if I had 40k followers I'd get my issue sorted as well...

• 
  Alex Spearritt 💙 She/Her (@ScouseAHPLeader) reported 39 minutes ago from Liverpool, England

  @VodafoneUK … endless issues in confirming my upgrade since I chose to stay with you as a provider when my contract expired last month! Simply not good enough ,and now can’t leave as contract rolled over!

• 
  gary crowe (@garycrowe03) reported 44 minutes ago from Liverpool, England

  @VodafoneUK That is the level of service you give, you allow a 10 year old boy to be upset because your lack communication skills by given different information depending on who you speak to.

• 
  Lord Alistair Kealey (@alistair_kealey) reported 44 minutes ago from Birkenhead, England

  @VodafoneUK customer service team take note 4 weeks not able receive calls business customer I've sent you my bill

• 
  Jeane Anderson (@Jeaneauk1) reported 44 minutes ago from Seaforth, England

  @VodafoneUK @kierank_ Unless you’re going to give her the details of your CEO I doubt your ‘help’ will be any use if my experience of dealing with your customer service is anything to go by!

• 
  Michael'MUFC'Wilson (@Michael_JWilson) reported 45 minutes ago from Birkenhead, England

  @_Chris_Hurst_ @tompill83 @VodafoneUK I'm not paying £46 mate, I'm a business customer too & I wanna keep spotify

• 
  Cully 🇵🇸 (@Cully186) reported 45 minutes ago from Birkenhead, England

  @VodafoneUK customer service are a joke, I've had broadband installed with a deal for existing mobile phone customers promising a free 4k firestick and echo dot, don't bother, it seems to be a scam, well over 4hrs on the phone to them in over a month and still nothing #Disgrace

• 
  Tia Rogers (@bondangel007) reported 52 minutes ago from Prestatyn, Wales

  @VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fox Lane Books 🦊 (@foxlanebooks) reported 6 minutes ago

  @VodafoneUK I have no signal on my phone at all, and I mostly work from home. I am in YO8 9NA - what is going on??

• 
  Delwar Ullah (@Sheffield128) reported 6 minutes ago

  @VodafoneUK now Gemini can notice your voice and ask if you’re okay it would be good if she could work the same as the Apple Watch works with your Apple phone that if I wasn’t okay, she could go and get me an Uber all other help

• 
  Calum Campbell (@CalumCa70143010) reported 7 minutes ago

  @VodafoneUK ive tried and tried to contact your customer service but I get a computer. I am beyond furious with your company. Do you not understand what cancelling my contract getting another number means

• 
  Daniel Pybus (@danielpybus) reported 11 minutes ago

  @VodafoneUK is 10 days reasonable to fix a faulty phone you sold me for £1200 and your app said it’s a faulty battery. Under the Consumer Rights Act 2015, you are entitled to have a faulty phone repaired or replaced within a "reasonable time"

• 
  Bri Hammond (@big1481b) reported 13 minutes ago

  @VodafoneUK messed me around last Friday with Internet not fitting it bein late to utter disgusting customer service

• 
  MagivaMark (@MagivaMark) reported 13 minutes ago

  For a communications company or for any type of company @VodafoneUK is The example of the worst company. Utterly terrible.

• 
  max yourday 💙 (@maxyourday) reported 23 minutes ago

  @MoneySavingExp No signal here in Marlborough on @VodafoneUK.

• 
  Richard Frame (@rafthemaster) reported 24 minutes ago

  @Bov__ @O2 @VodafoneUK Depends if it’s cheaper to move to another carrier that gives you the same *wonderful* service 🙃

• 
  Chris Evans (@ballistic1980) reported 29 minutes ago

  @VodafoneUK Hi there. I submitted a Network Unlock Code (NUC) request on Wednesday 13th May. Today is 10 working days, which is your maximum official window for manufacturer database checks. I have verified my email address. Please sort this for me!

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 31 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.