Vodafone

Vodafone Outage Report in Heswall, Metropolitan Borough of Wirral, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Heswall, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Heswall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Heswall, Metropolitan Borough of Wirral, England 05/31/2025 00:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Heswall, Metropolitan Borough of Wirral, England

The most recent Vodafone outage reports came from the following cities: Liverpool, Flint and Chester.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomFlint Internet
United KingdomLiverpool Phone
United KingdomLiverpool Internet
United KingdomChester Phone
United KingdomLiverpool Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Heswall, England

Latest outage, problems and issue reports in Heswall and nearby locations:

  • matthew3reed Matthew Reed (@matthew3reed) reported from Liverpool, England

    @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

  • PapaJon1969 The Birdman of Handbridge (@PapaJon1969) reported from Chester, England

    Hey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really

  • Scouseblinder Jay (@Scouseblinder) reported from Liverpool, England

    @VodafoneUK Servers down again joke

  • vickers1983 Lee Vickers🤜🤛🏿 (@vickers1983) reported from Liverpool, England

    @kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3

  • matthew3reed Matthew Reed (@matthew3reed) reported from Liverpool, England

    @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

  • mcknut John McKerrell (@mcknut) reported from Liverpool, England

    @SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months

  • BarryWalters7 Barry Walters (@BarryWalters7) reported from Seaforth, England

    @VodafoneUK My wife took delivery of a phone today, no charger was included so it is not fit for use. She has been on the phone to try and resolve this for over 2 and a quarter hours with no resolution. How can Vodafone justify this.

  • Redgirl2019 Jojo (@Redgirl2019) reported from Wallasey, England

    Usually I would give @VodafoneUK 10/10 for their customer service until today. Some really rude & unhelpful person has made my blood boil fuming isn’t the word

  • justjennie84 Jennie Davies (@justjennie84) reported from Liverpool, England

    @VodafoneUK are there issues with your network I can’t call or text

  • matthew3reed Matthew Reed (@matthew3reed) reported from Liverpool, England

    @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

  • vickers1983 Lee Vickers🤜🤛🏿 (@vickers1983) reported from Liverpool, England

    @kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left

  • wesfromspeke Wes Chimuzu Jr (@wesfromspeke) reported from Garston, England

    @VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Halewood, England

    @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

  • Pfraser1974 Fraser thomson (@Pfraser1974) reported from Chester, England

    @VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!

  • Lloyd3Julie Julie Lloyd (@Lloyd3Julie) reported from Wallasey, England

    @VodafoneUK why is it so hard to get an unlock code from you? You tell me my information is incorrect. All I want to do is unlock my old phone to give to a family member. They are a key worker! Any help please.

  • Joshparkersuxx Josh Parker (@Joshparkersuxx) reported from Birkenhead, England

    Gotta give it to @VodafoneUK, the only company I know who can tell you there is no problem in your area, when neither mine nor my partners phones have any signal, and my partners broadband are down, and all there advises are either busy, or telling me there’s no issue, nice one

  • AlexGulrajani Alex Gulrajani (@AlexGulrajani) reported from Liverpool, England

    Cannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!

  • Bezakdaz Darren Aitchison (@Bezakdaz) reported from Neston, England

    @VodafoneUK Hey Vodafone how can I get a free coffee from Costa? All other 3 family members of my 10GB Red Extra Plan get the offers on the app but I never get them.

  • Pfraser1974 Fraser thomson (@Pfraser1974) reported from Chester, England

    Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.

  • wesfromspeke Wes Chimuzu Jr (@wesfromspeke) reported from Garston, England

    Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • nicholas_knibbs Nicholas Knibbs (@nicholas_knibbs) reported

    Disgusting behaviour from @VodafoneUK .My partner Still waiting for a refund after app said payment was unsuccessful has been charged 5x making her overdrawn .This was 2 weeks ago and still not resolved . Customer service is a absolute joke . Avoid this company !

  • thisisjmx James Vincent 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported

    1/2. @VodafoneUK Seems U are over stating #5G. U now/recently show good in & out signal 'round CF644QS. But there been no upgrade from the #LTE-A mast at CF644JX & no power increase from Redlands Rd> eNB14409 or eNB7324 at St Andrew's Rd.

  • richardgrace2 richard grace (@richardgrace2) reported

    @VodafoneUK still not working..... come on ....

  • BolyaiRemember Sir Bolyai Remember (@BolyaiRemember) reported

    @VodafoneUK I will never support any company that advertises on Twitter. #ElonSucks

  • naimrahman73 Naim Rahman (@naimrahman73) reported

    @VodafoneUK really don’t care about customer retention and loyalty. Going into my local store and everything is so half arsed all they do is direct me online rather than do their job. Ironically I wanted to upgrade but have decided to leave instead.

  • WatHpnsInVgs WatHpnsInVgs (@WatHpnsInVgs) reported

    @VodafoneUK I’m working abroad and my data roaming has maxed out (I have unlimited but 25gb fair usage) as my house internet is down. I received an SMS saying data is priced at £3.13/GB but your app chat has told me it is around £6 - which is it?

  • DavidPa85077976 906 (@DavidPa85077976) reported

    @VodafoneUK Worst phone company ever.

  • Nbayeboah NBA Yeboah (@Nbayeboah) reported

    @megrushforth1 @VodafoneUK Oh you haven't heard about MTN network? Oh so sorry about that

  • LDickenson2021 Lauren Dickenson (@LDickenson2021) reported

    @VodafoneUK why have i got no signal in leek now for a week. I can't make calls or anything

  • ifyou_dontshine Rae 🏹🌳🌍 (@ifyou_dontshine) reported

    @VodafoneUK I got there in the end thankyou, it let me through without completing data protection through the screenthat wouldnt load. I just wanted to flag the issue to you so you could look into it