Vodafone Outage Report in Heswall, Metropolitan Borough of Wirral, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Heswall, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Heswall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (28%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Heswall, Metropolitan Borough of Wirral, England
The most recent Vodafone outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Total Blackout | |
| Liverpool |
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| Liverpool |
Internet | |
| Liverpool |
Phone | |
| Flint |
Internet |
Community Discussion
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Vodafone Issues Reports Near Heswall, England
Latest outage, problems and issue reports in Heswall and nearby locations:
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK No. It just said criteria not met! I still have email but it’s says do not reply. Maybe if I can forward it someone may see what’s wrong. I’ve never had problems before. I don’t sell my old phones I hand them on in the family. It’s making me feel stressed.
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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Matthew Traynor
(@MattTraynor1982) reported
from
Garston, England
Hi @VodafoneUK I've recently had broadband installed with yourselves and was due to go live on the 18 May. However it has still not been activated. I am currently working from home and rely on having an active broadband connection. How do I go about getting a complaint raised?
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The Birdman of Handbridge
(@PapaJon1969) reported
from
Chester, England
Hey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really
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Barry Walters
(@BarryWalters7) reported
from
Seaforth, England
@VodafoneUK My wife took delivery of a phone today, no charger was included so it is not fit for use. She has been on the phone to try and resolve this for over 2 and a quarter hours with no resolution. How can Vodafone justify this.
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Clearweed Ranter
(@cartela74) reported
from
Wallasey, England
@VodafoneUK Trying to speak to someone about an address you have put on my credit file that has nothing to do with me. Twice I've been left on hold for a ridiculous amount of time. Can someone get in touch who can help with this please, before I involve the financial ombudsman
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK why is it so hard to get an unlock code from you? You tell me my information is incorrect. All I want to do is unlock my old phone to give to a family member. They are a key worker! Any help please.
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John McKerrell
(@mcknut) reported
from
Liverpool, England
@SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months
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Frances Carey 💙
(@Frances_Carey) reported
from
Birkenhead, England
@VodafoneUK #VodafoneTreats God I wish I could be randomly selected for a treat. Anything will do even a smiley face emoji 😬
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Jojo
(@Redgirl2019) reported
from
Wallasey, England
Usually I would give @VodafoneUK 10/10 for their customer service until today. Some really rude & unhelpful person has made my blood boil fuming isn’t the word
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Fraser thomson
(@Pfraser1974) reported
from
Chester, England
@VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!
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Rhiannon - Checo&Seb Podium
(@rhiannonefc18) reported
from
Saltney, Wales
@VodafoneUK any reason into why my signal has been horrendous this morning?
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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Fraser thomson
(@Pfraser1974) reported
from
Chester, England
Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.
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𝕂𝕒𝕥𝕚𝕖 𝔸𝕟𝕟𝕖
(@DaviesKatie) reported
from
Heswall, England
@teacherjo13 @VodafoneUK Are you having the same issue with Spotify too? So annoying!!
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Andy Morse
(@AndyMorse) reported
from
Chester, England
@VodafoneUK you seem to have some sort of DNS or other issue on your broadband it has been slow all day near impossible this afternoon ... once it connects speeds are good ...
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK 11th Jan I was told my request did not fit criteria! I can’t see what it doesn’t fit. It is 12 months since I upgraded my phone but I have paid for it on my contract. Applied to unlock my daughters phone on Saturday told there was a problem! Wondering if I’ll get declined again😔
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Burrows
(@aburrows) reported
Who would of thought porting a number from 1 network to another would be so hard. @VodafoneUK another failure from you. Looking to cancel our business plan next as only getting 1 bar on 4g. #poornetwork
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LuckySoul
(@LuckySoul39) reported
@VodafoneUK Hi, I have a problem with claiming verymerewards. I just send you a DM. Could you please check?
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Dee
(@DeeMcCork) reported
Has anyone experience of moving to UK/NI and advise on how to get a UK phone number, moving and we can't do anything without it and we're hitting a road block on every turn @VodafoneUK anyone help...please RT
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James Van Nguyen
(@JamesVanNguyen) reported
@VodafoneUK I have. Seems to be fine. And the broadband app seems to be claiming sync speed is 80mbps. So considering me and many others are suffering, makes me wonder if everyone's routers have received a bad firmware update or something.
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Gary
(@_KingGJ) reported
@VodafoneUK My phone is suddenly unable to make calls, texts or use the internet. The phone shows 4G but it doesn’t work. Online help won’t help me as I don’t know my PIN. Why do I need it? In case I’m impersonating someone trying to get their phone to work? Just fix it please
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Ca$h
(@SarahCashford) reported
@VodafoneUK I’ve been with you as a Business customer for over 20 years - phone is stolen and the one time I ask for some help “the process won’t allow it” - absolutely shocking customer service - the amount of money you’ve had out of me it’s a disgrace 😡
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Reygar
(@reygar) reported
@TekNeil @VodafoneUK 3 months with no service and they still charge you???
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.J ☬
(@jvsingh) reported
@VodafoneUK Also to add, Vodafone phone support either brushes off, or had long waits when i request support (first time in 6 months, not frequently). But when I selected the “new connection” option, it immediately routed to a person. So once connection is sold, quality goes down
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Nelly the ‘slow’ runner
(@bellaboostokie) reported
@VodafoneUK have the worst customer service!!!! 3.5 hours on chat to get an upgrade done!!!! Then it’s wrong so get passed to 3 more agents, what’s going on!
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Mr Angry
(@AngryofNantwich) reported
@VodafoneUK is anyone else having constant issues with home broadband in Nantwich CW5? #Vodafonedown