Vodafone

Vodafone Outage Report in Heswall, Metropolitan Borough of Wirral, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Heswall, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Heswall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Heswall, Metropolitan Borough of Wirral, England 11/17/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Heswall, Metropolitan Borough of Wirral, England

The most recent Vodafone outage reports came from the following cities: Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Wi-fi
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi
United KingdomNeston Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Heswall, England

Latest outage, problems and issue reports in Heswall and nearby locations:

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Halewood, England

    Hi @VodafoneUK is it correct that if my Home Broadband service is cancelled within the first 14 days that it gets disconnected 5 days after the cancellation request was raised, I called 191 to cancel yesterday (5 Nov) and they told me it disconnects on 10 November! Thanks. James

  • Michael_JWilson Michael'MUFC'Wilson (@Michael_JWilson) reported from Birkenhead, England

    @VodafoneUK I've spoken directly to the store, Ive spoken to customer services. Still no answer. 27days later. Still nothing 👏🏼👏🏼👏🏼👏🏼👏🏼

  • Davidlouijones David jones (@Davidlouijones) reported from Christleton, England

    @VodafoneUK I would advise anyone that wishes to avoid stress and poor customer support to NOT MOVE TO #vodaphoneUK. I payed for two phones and two contracts last week since then no phones or sims have arrived and my number has been cut off.

  • Rinisparkle Love Liverpool Life 🥰 (@Rinisparkle) reported from Liverpool, England

    @leaper_k @DavidJonesMP @VodafoneUK I’m in Walton Liverpool and also no working try to go on chat also not working

  • Michael_JWilson Michael'MUFC'Wilson (@Michael_JWilson) reported from Birkenhead, England

    Can't actually believe the prices of upgrades of mobile phones. Absolutely no bonus for being a loyal customer for over 10years never missing a payment of £40+pm @VodafoneUK Outrageous

  • alan_jones Alan Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇺🇦 (@alan_jones) reported from Queensferry, Wales

    @VodafoneUK Thanks. I’ll try live chat later. Very disappointed with Vodafone’s laboured approach to customer care.

  • Davidlouijones David jones (@Davidlouijones) reported from Christleton, England

    @EthanGiles1 @VodafoneUK 6hrs been transferred 7 times they are terrible

  • ConnorTWilson Connor Wilson (@ConnorTWilson) reported from Birkenhead, England

    Probably a stupid question, but if I have a @VodafoneUK sim, am I able to use my data in Northern Ireland as normal? Never been to Northern Ireland so just want to be sure before I go

  • AndyMorse Andy Morse (@AndyMorse) reported from Chester, England

    @VodafoneUK You offshore service centres are rubbish I cannot get a problem sorted … can you DM a number I can call pls. I am out of contract so will be looking at other ISPs

  • Nuwave_Energy NuWave Energy (@Nuwave_Energy) reported from Birkenhead, England

    @Ofcom ☝🏼☝🏼☝🏼 incoming complaint!! How can a company treat someone like this and get away with it? Unacceptable! Since when was lies and deceit ok?? Shocking! Will be leaving @VodafoneUK and taking my £££a a month with me

  • Davidlouijones David jones (@Davidlouijones) reported from Christleton, England

    @VodafoneUK at 11:10 I started this call I'm still trying to get my number back. Worst customer experience in fact I'm shocked at how bad your company is.

  • paulgtrainer Legacy Wirral Kloppite* 🖐👍 19 #JohnsonOut (@paulgtrainer) reported from Birkenhead, England

    @VodafoneUK I am trying to cancel an order I made for home broadband, but I cannot seem to be able to contact anyone to sort it. Can you help please?

  • stupot42 Stuart (@stupot42) reported from Prenton, England

    @VodafoneUK yet another broadband customer with no Internet. I'm in Birkenhead, Wirral. Not great when you're charging us an additional 15% is it?!

  • thatgirlAmyRay Amy 💖💜💙 (@thatgirlAmyRay) reported from Connah's Quay, Wales

    @emabob79 @VodafoneUK Been a customer for 8 years now - it’s just through interaction with their posts on social media that I received this, something which I do pretty regularly 🥰

  • ScouseAHPLeader Alex Spearritt 💙 She/Her (@ScouseAHPLeader) reported from Liverpool, England

    @VodafoneUK … endless issues in confirming my upgrade since I chose to stay with you as a provider when my contract expired last month! Simply not good enough ,and now can’t leave as contract rolled over!

  • jvblueboy John Vanderwerff+ (@jvblueboy) reported from Birkenhead, England

    @bt_uk wouldn't give me their special offer open to new broadband customers. Loyalty counts for nothing. So am off to @VodafoneUK to take them up on their discounted offer. When will these companies ever learn to treat all customers the same?

  • MichaelRedgrift MichaelRedgrift (@MichaelRedgrift) reported from Birkenhead, England

    @VodafoneUK @VodafoneGroup hands down the worst broadband switching I've ever experienced, worst customer service and I am still five weeks without internet, a months payment down and half a day wasted waiting..

  • Rinisparkle Love Liverpool Life 🥰 (@Rinisparkle) reported from Liverpool, England

    @VodafoneUK no wifi! Whats the issue Lucky I’m not working from home 🫣

  • tomaevans Tom (@tomaevans) reported from West Kirby, England

    @VodafoneUK pretty poor that everyone knows you’re home broadband service is down… even picked up by Daily Mail but zero official communications by yourselves in the month you’ve put bills up >10%. Definitely second guessing renewing all phone/internet contracts.

  • Mickcunny Mick ***** (@Mickcunny) reported from Liverpool, England

    @VodafoneUK @brandmosss Have the same issues all the time, time to find a new provider.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Andy_Doc Andy (@Andy_Doc) reported

    @VodafoneUK broadband issue from shortly after 8am this morning, it’s now 2pm , can’t get through to customer service, online chatbot is broken, can you give an estimated time for a fix?

  • GummerAnn Ann Gummer (@GummerAnn) reported

    @VodafoneUK Afternoon, what's the current update!! We also have mobiles with you, only currently getting 3G.... Service is abysmal...I'm currently housebound & I'm currently feeling really isolated!! 🤬😡

  • Suttdog David (@Suttdog) reported

    @VodafoneUK any updates on when your Network will be back on line , pretty poor service this.

  • jonembee Martin Bargh (@jonembee) reported

    @VodafoneUK @john7stimley DEDICATED TEAM! Are you serious In this day and age this should not happen, 6 hours and still down here in the North West, Morecambe. We need answers now not excuses!

  • Vxperqq Vxper (@Vxperqq) reported

    @VodafoneUK Le12 is down I need my internet 😭

  • jezstevens jez stevens (@jezstevens) reported

    @VodafoneUK @shortcurmudgeon I tried everything reset , unplug router and modem still nothing here in Portsmouth. Feel a bit daft I tried all this before hopping on neighbours WI-FI and finding out it’s a national outage. Phone data is with Vodafone too.

  • shane_moss shane moss (@shane_moss) reported

    @VodafoneUK Why is the broadband still down???????????? Its been like it since 8am 😑😑😑😑😑😑

  • Pweber88 Philippe Weber (@Pweber88) reported

    @VodafoneUK Any update? It s been down for ages

  • OldDrow Old Drow (@OldDrow) reported

    @VodafoneUK Hi. Anything specific you can update us on please? Have engineers identified the cause of the problem yet?

  • Rjdon222 Rjdon222 (@Rjdon222) reported

    @VodafoneUK when will the service be resumed please?