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Vodafone Outage Report in Heswall, Metropolitan Borough of Wirral, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Heswall, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Heswall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 54% Internet (54%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Heswall, England

The most recent Vodafone outage reports came from the following cities: Liverpool, and Upton.

CityProblem TypeReport Time
Liverpool Phone 11 days ago
Liverpool Phone 12 days ago
Upton Phone 1 month ago
Liverpool E-mail 1 month ago
Liverpool Internet 4 months ago
Liverpool Internet 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Heswall, England

Latest outage, problems and issue reports in Heswall and nearby locations:

  • vickers1983
    Lee Vickers🤜🤛🏿 (@vickers1983) reported from Liverpool, England

    @kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3

  • cartela74
    Clearweed Ranter (@cartela74) reported from Wallasey, England

    @VodafoneUK Trying to speak to someone about an address you have put on my credit file that has nothing to do with me. Twice I've been left on hold for a ridiculous amount of time. Can someone get in touch who can help with this please, before I involve the financial ombudsman

  • Lloyd3Julie
    Julie Lloyd (@Lloyd3Julie) reported from Wallasey, England

    @VodafoneUK 11th Jan I was told my request did not fit criteria! I can’t see what it doesn’t fit. It is 12 months since I upgraded my phone but I have paid for it on my contract. Applied to unlock my daughters phone on Saturday told there was a problem! Wondering if I’ll get declined again😔

  • Frances_Carey
    Frances Carey 💙 (@Frances_Carey) reported from Birkenhead, England

    @VodafoneUK #VodafoneTreats God I wish I could be randomly selected for a treat. Anything will do even a smiley face emoji 😬

  • ScouseNumberOne
    Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

  • Redgirl2019
    Jojo (@Redgirl2019) reported from Wallasey, England

    Usually I would give @VodafoneUK 10/10 for their customer service until today. Some really rude & unhelpful person has made my blood boil fuming isn’t the word

  • vickers1983
    Lee Vickers🤜🤛🏿 (@vickers1983) reported from Liverpool, England

    @kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left

  • matthew3reed
    Matthew Reed (@matthew3reed) reported from Liverpool, England

    @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

  • mcknut
    John McKerrell (@mcknut) reported from Liverpool, England

    @SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months

  • Pfraser1974
    Fraser thomson (@Pfraser1974) reported from Chester, England

    Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.

  • BarryWalters7
    Barry Walters (@BarryWalters7) reported from Seaforth, England

    @VodafoneUK My wife took delivery of a phone today, no charger was included so it is not fit for use. She has been on the phone to try and resolve this for over 2 and a quarter hours with no resolution. How can Vodafone justify this.

  • Lloyd3Julie
    Julie Lloyd (@Lloyd3Julie) reported from Wallasey, England

    @VodafoneUK why is it so hard to get an unlock code from you? You tell me my information is incorrect. All I want to do is unlock my old phone to give to a family member. They are a key worker! Any help please.

  • PapaJon1969
    The Birdman of Handbridge (@PapaJon1969) reported from Chester, England

    Hey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really

  • matthew3reed
    Matthew Reed (@matthew3reed) reported from Liverpool, England

    @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

  • DaviesKatie
    𝕂𝕒𝕥𝕚𝕖 𝔸𝕟𝕟𝕖 (@DaviesKatie) reported from Heswall, England

    @teacherjo13 @VodafoneUK Are you having the same issue with Spotify too? So annoying!!

  • Lloyd3Julie
    Julie Lloyd (@Lloyd3Julie) reported from Wallasey, England

    @VodafoneUK No. It just said criteria not met! I still have email but it’s says do not reply. Maybe if I can forward it someone may see what’s wrong. I’ve never had problems before. I don’t sell my old phones I hand them on in the family. It’s making me feel stressed.

  • matthew3reed
    Matthew Reed (@matthew3reed) reported from Liverpool, England

    @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

  • AlexGulrajani
    Alex Gulrajani (@AlexGulrajani) reported from Liverpool, England

    Cannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!

  • AndyMorse
    Andy Morse (@AndyMorse) reported from Chester, England

    @VodafoneUK you seem to have some sort of DNS or other issue on your broadband it has been slow all day near impossible this afternoon ... once it connects speeds are good ...

  • Pfraser1974
    Fraser thomson (@Pfraser1974) reported from Chester, England

    @VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • OldPeacock1972
    John Parsons (@OldPeacock1972) reported

    @vodafoneUK Vodafone deliberately give their own customers a shite service after taking their hard earned money. It truly is the hallmark of a nasty set of *****. No apology, no offer to reimburse, nothing. Stay away from these *****, they will **** you no vaseline.

  • bong_bong1320
    bong_bong (@bong_bong1320) reported

    @VodafoneUK hi, tweeted last night no reply! Needing help with broadband installation that’s went horribly wrong

  • shill7
    Shelly Hill (@shill7) reported

    @VodafoneUK Who remembers what good customer service used to be like! Your after sales is shocking, technical support massively lacking!

  • OldPeacock1972
    John Parsons (@OldPeacock1972) reported

    @vodafoneUK you are a ******* disgrace. Absolute dogshit service you give to your paying customers. Vodafone are a complete bag of ****

  • thatsmaboy
    thatsmaboy (@thatsmaboy) reported

    Shockingly bad service from @VodafoneUK they didn’t take a direct debit because of a system error then raised a credit default affecting our credit rating. Staff were “unable to help”. Don’t take a contract out with this shower of shite #cellphone #vodafoneidea #badservice

  • aquaman1407
    david 'level3' isaac (@aquaman1407) reported

    @VodafoneUK poor service today at the Vodafone shop in Dunstable. Saturday morning with just one employee assisting. Was asked to come back later as he had customers before me. Went back 45 minutes later only to find more customers in store had to wait even longer than before.

  • NaserK_84
    Naser K 2 (@NaserK_84) reported

    I'm not the only one facing this @VodafoneUK , check your own community forums. If you don't fix this, I'll complain officially as it looks like this is false advertisement. Your own website says £140 voucher then it doesn't go through. Please advise ASAP I've had it.

  • PiggyLikesToEat
    Rob (@PiggyLikesToEat) reported

    @VodafoneUK It's still the same issue.

  • lifeisknutts
    G (@lifeisknutts) reported

    @VodafoneUK We have just finished an online chat and sadly we have no update other than Openreach have apparently escalated the case their end. We phoned yourselves this morning too and we were told an engineer would be here by 12:30pm. They never arrived.

  • Notaspud_
    🥔 (@Notaspud_) reported

    @VodafoneUK Is there any known problems with broadband Internet?