Vodafone outages and service status in Chester, England

Problems in the last 24 hours in Chester, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

• 
  Mathew ✌🏻 (@MathewJSwain) reported 3 minutes ago from Widnes, England

  @VodafoneUK is the 4G down at the minute?

• 
  Daniel Edwards (@ItsDanEdwards) reported 7 minutes ago from Garston, England

  @ser_run80 🔔🔔🔔🔔🔔 it’s your “it’s nearly Friday which means @VodafoneUK #verymerewards are about to come out...!!!! “ alert. Public service... DONE.

• 
  Deb Colquitt (@badeb1966) reported 9 minutes ago from Heswall, England

  @VodafoneUK @VodafoneUK just got off the phone from your so called customer services, I’ve been screamed at by two of your Scottish call handlers, absolutely unacceptable. Probably the worst behaviour from call handlers that I have ever heard of!

• 
  The Birdman of Handbridge (@PapaJon1969) reported 19 minutes ago from Chester, England

  @VodafoneUK Your service is down, your call centre is down, your website is down. WTF I need to book a house move asap. How can I do this when I can't speak to you ? So fed up with this poor excuse of a service provider been loyal for years but enough is enough. Someone DM please

• 
  Wes Chimuzu Jr (@wesfromspeke) reported 23 minutes ago from Garston, England

  @VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can

• 
  Alan Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇺🇦 (@alan_jones) reported 24 minutes ago from Queensferry, Wales

  @VodafoneUK Thanks. I’ll try live chat later. Very disappointed with Vodafone’s laboured approach to customer care.

• 
  David jones (@Davidlouijones) reported 25 minutes ago from Christleton, England

  @EthanGiles1 @VodafoneUK 6hrs been transferred 7 times they are terrible

• 
  𝕂𝕒𝕥𝕚𝕖 𝔸𝕟𝕟𝕖 (@DaviesKatie) reported 27 minutes ago from Heswall, England

  @teacherjo13 @VodafoneUK Are you having the same issue with Spotify too? So annoying!!

• 
  David jones (@Davidlouijones) reported 30 minutes ago from Christleton, England

  @VodafoneUK I would advise anyone that wishes to avoid stress and poor customer support to NOT MOVE TO #vodaphoneUK. I payed for two phones and two contracts last week since then no phones or sims have arrived and my number has been cut off.

• 
  James Roberts (@JamesRoberts330) reported 30 minutes ago from Halewood, England

  @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

• 
  GARY JANES (@Backfromsydney) reported 32 minutes ago from Chester, England

  @VodafoneUK You are a joke! Went into a store for an upgrade that your staff couldn’t do! Ended up disconnecting my number for no reason ! Now have a phone with the wrong number. It took you two mins to F*** up, phone call after phone with no resolution. Lost work, furious 😡

• 
  L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported 39 minutes ago from Garston, England

  @VodafoneUK the sim swap has been done over the phone but she is not tech savvy and I deal with all her issues but am not allowed to sort things for her. I appreciate there's privacy laws etc but there should be a system in place for this kind of situation

• 
  Melanie Allen (@mellyallen74) reported 42 minutes ago from Widnes, England

  @VodafoneUK Is there an internet outage in Widnes? Been without internet since 10am. Router reset but still flashing red?

• 
  John Pennington (@diygolf) reported 46 minutes ago from Runcorn, England

  @highwaylass @VodafoneUK The only place I got a signal with them was at the mother in laws 😱😱😳😳👎👎👎

• 
  James Roberts (@JamesRoberts330) reported 46 minutes ago from Halewood, England

  Hi @VodafoneUK can you please check the signal and coverage in the #Gateacre area of #Liverpool (postcode to mention L25 5JY), there’s literally no 4G signal in the area and very slow 3G or No Service on iPhone X. Thanks #Vodafone #VodafoneUK 📱

• 
  Andy Wallace (@Andyw1803) reported 51 minutes ago from Kelsall, England

  @mrskishere @VodafoneUK I've been working my way round 3, Talktalk, Vidafone and BT. They're all unreliable and as bad as each other

• 
  Fraser thomson (@Pfraser1974) reported 53 minutes ago from Chester, England

  @VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!

• 
  James Roberts (@JamesRoberts330) reported 54 minutes ago from Halewood, England

  Hi @VodafoneUK is it correct that if my Home Broadband service is cancelled within the first 14 days that it gets disconnected 5 days after the cancellation request was raised, I called 191 to cancel yesterday (5 Nov) and they told me it disconnects on 10 November! Thanks. James

• 
  Chris De Burger (@Chris_De_Burger) reported 56 minutes ago from Llay, Wales

  @VodafoneUK Hi Abul No need for DM Vodafone sold me 76mbs product although max was 68mps & min 46 Ultimate Guarantee of 55 & finally min speed of 40 It was over 60 to start with but now its down to 39 & you state you can't get it any better so since 05/19 you have reduced my speed by 33%

• 
  Lee Radford (@LeeRadfo) reported 57 minutes ago from Halewood, England

  @VodafoneUK Thanks for your reply Stephen. But you haven’t answered my question. Can you please educate your colleagues not to lie to a customer about a competitor just to get a sale. @CPWTweets #PoorPractice

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Delwar Ullah (@Sheffield128) reported 6 minutes ago

  @VodafoneUK I am a customer of yours now you’ve got Gemini be a imaginable with her. I subscribed to her so for me to accept anything you can offer with a Gemini you’ve got to be adventurous. as I’m not interested. and she can’t be watered down.

• 
  HighTower (Kev) :) (@Kev_Bakeruk) reported 7 minutes ago

  @VodafoneUK Hello. I have asked for the "Super Wi-Fi setting to be removed from my account as I want to control my router not use a broken app or call up when I want to change something, I asked for this to be done 5 days ago! I am on day 5 and it still turned on! I was told on Friday it was taken off my account but it's not! I am on the phone again to try and get this sorted AGAIN!

• 
  ✨Taryn H ✨ (@Taz_Pricey) reported 8 minutes ago

  Wow @VodafoneUK your customer service is awful, asking a question on the chat and the response is "yeah just hold on" SERIOUSLY! that's how you run the business now! All I asked was if the contract could be resent as not att'd - with a please!

• 
  Delwar Ullah (@Sheffield128) reported 10 minutes ago

  @VodafoneUK now Gemini can notice your voice and ask if you’re okay it would be good if she could work the same as the Apple Watch works with your Apple phone that if I wasn’t okay, she could go and get me an Uber all other help

• 
  Danielle Price (@missD_price) reported 10 minutes ago

  What an absolute joke @vodafoneUK customer services is!!! You can't speak to a person and the chatbot just goes around and around in circles!!! 😡😡

• 
  FINGERSJOHN✌ (@jnafr) reported 13 minutes ago

  @ThreeUKSupport @VodafoneUK Sort the dreadful service out in B43 Birmingham.Reception is slow or unavailable.

• 
  sarah 💙 (@sarmackie965) reported 16 minutes ago

  Would not recommend anyone move to @VodafoneUK 4g coverage in Norwich is so poor . Has been for years never changes

• 
  Leoy S (@l3roy0) reported 20 minutes ago

  @VodafoneUK @VodafoneUK Hi, I urgently need help changing my recent SIM order [Order number: WEB-0001000055615335] to an eSIM QR code via email, as my phone doesn't support physical SIMs. I can't call the support line. Please check your DM or reach out to me! Thanks.

• 
  iKyle  🇺🇦🏳️‍🌈#SaucyMinx (@iKyle2017) reported 23 minutes ago

  @VodafoneUK sent me a nice message 😡 my broadband contract is up, so now they’ll charge £52 a month for the worst service I’ve ever encountered, um NO! Don’t think so, finally I can leave this sorry excuse for a service provider!

• 
  Simon Winstanley (@Winclouduk) reported 23 minutes ago

  @ThreeUK @ThreeUKSupport u so need to get proper signal on ln12 2 area. Mablethorpe gets proper 5g and 4g and all we get is basic 4g which is rubbish. When will we get proper upgrades signal? @VodafoneUK never cares so hoping u can push your parent company