Vodafone Outage Report in Chester, England
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Problems in the last 24 hours in Chester, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Community Discussion
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Vodafone Issues Reports Near Chester, England
Latest outage, problems and issue reports in Chester and nearby locations:
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Deb Colquitt (@badeb1966) reported from Heswall, EnglandNgl, @VodafoneUK your customer service on this occasion has been 5*, thank you!
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Fraser thomson (@Pfraser1974) reported from Chester, England@VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!
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Wes Chimuzu Jr (@wesfromspeke) reported from Garston, England@VodafoneUK are inconsistent with their advice๐ก I have been waiting for my account to be sorted and been told many lies- their staff donโt seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can
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Andy Wallace (@Andyw1803) reported from Kelsall, England@mrskishere @VodafoneUK I've been working my way round 3, Talktalk, Vidafone and BT. They're all unreliable and as bad as each other
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Chris De Burger (@Chris_De_Burger) reported from Llay, Wales@VodafoneUK Hi Abul No need for DM Vodafone sold me 76mbs product although max was 68mps & min 46 Ultimate Guarantee of 55 & finally min speed of 40 It was over 60 to start with but now its down to 39 & you state you can't get it any better so since 05/19 you have reduced my speed by 33%
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Mathew โ๐ป (@MathewJSwain) reported from Widnes, England@VodafoneUK is the 4G down at the minute?
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GARY JANES (@Backfromsydney) reported from Chester, England@VodafoneUK Seems Vodafoneโs idea of customer service is just to hang up !
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Fraser thomson (@Pfraser1974) reported from Chester, EnglandDisgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.
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James Roberts (@JamesRoberts330) reported from Halewood, EnglandHi @VodafoneUK can you please check the signal and coverage in the #Gateacre area of #Liverpool (postcode to mention L25 5JY), thereโs literally no 4G signal in the area and very slow 3G or No Service on iPhone X. Thanks #Vodafone #VodafoneUK ๐ฑ
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James Roberts (@JamesRoberts330) reported from Halewood, England@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account ๐คฌ. For future reference can I take phones into the Vodafone store to trade-in? Thanks ๐
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Melanie Allen (@mellyallen74) reported from Widnes, England@VodafoneUK Is there an internet outage in Widnes? Been without internet since 10am. Router reset but still flashing red?
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The Birdman of Handbridge (@PapaJon1969) reported from Chester, EnglandHey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really
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๐๐๐ฅ๐๐ ๐ธ๐๐๐ (@DaviesKatie) reported from Heswall, England@teacherjo13 @VodafoneUK Are you having the same issue with Spotify too? So annoying!!
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldnโt trust them to make a cup of tea
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John Pennington (@diygolf) reported from Runcorn, England@highwaylass @VodafoneUK The only place I got a signal with them was at the mother in laws ๐ฑ๐ฑ๐ณ๐ณ๐๐๐
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Andy Morse (@AndyMorse) reported from Chester, England@VodafoneUK you seem to have some sort of DNS or other issue on your broadband it has been slow all day near impossible this afternoon ... once it connects speeds are good ...
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Tim Gardner (@timtyler76) reported from Shotton, WalesHoping that someone from @VodafoneUK tech 2 team ring me soon to fix my broadband. Been off for 55hrs now! And during half term!!
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Darren Aitchison (@Bezakdaz) reported from Neston, England@VodafoneUK Hey Vodafone how can I get a free coffee from Costa? All other 3 family members of my 10GB Red Extra Plan get the offers on the app but I never get them.
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Daniel Edwards (@ItsDanEdwards) reported from Garston, England@ser_run80 ๐๐๐๐๐ itโs your โitโs nearly Friday which means @VodafoneUK #verymerewards are about to come out...!!!! โ alert. Public service... DONE.
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Wes Chimuzu Jr (@wesfromspeke) reported from Garston, EnglandPoor customer service and lack of engagement with my problem that theyโve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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David Rose (@david_navigator) reported@VodafoneUK Hi, do I need to do anything to cancel an out of contract number other than switch it to another provider ? I can't see anywhere on the web portal to cancel future billing. Also last bill was a month in advance, will I get a credit for unused portion ?
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Catherine MCGUIGAN (@Catheri03349884) reported@VodafoneUK absolutely shocking customer service have had an issue going on last 4 months Have spent at least 4 hours on phone this week alone and then to top it all call disconnected after 40 minutes now. Fuming I will be taking my buisness elsewhere
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Abdullah Javed (@abdullahjaved26) reported@iztore_co @VodafoneUK Trying to buy a sim only plan using the Wegift offer, but your website shows an error. Online chat couldn't help either.
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Emily (@Emilyjweekend) reported@UrServiceBlows Definitely @VodafoneUK deserves worst customer service award. 7 months of blacklisted hell whilst paying full price. No amount of calls, chat, emails made a difference. Contract working again since yesterday after a week of publicly tweeting everything theyโve done!
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YEMISI LOVE (@YEMISIMAKINDE19) reportedI am absolutely disgusted with @VodafoneUK their customer services is the WORST I have ever experienced. One problem after the other!!!
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Gary Knox (@GaryKnox7) reported@VodafoneUK can someone give me a call as after 27 calls I have everytime bee directed to an online agent to then be told there is no one available and directed back to 191, customer service yet again shocking
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adam (@adumfoley) reported@VodafoneUK my broadband has been down for two days now.....
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Britishgamerni ๐ฌ๐ง๐ณ๏ธโ๐ (@GeorgeCowan) reported from Newtownards, Northern Ireland@VodafoneUK hi lots of issues atm with Vodafone itโs been a week and still no box arriving to send my old iPhone back so Iโm not charged an early upgrade fee and now my home broadbands been at a crawl for two days with no update either :(
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Anil Kapur (@socialanilk) reportedBeen told by @VodafoneUK that I will have no access/answer to my internet issue for up to 72 hours...not a great customer experience when you are working from home
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Robin McKelvie (@robinmckelvie) reportedNot had my business landline since Friday @VodafoneUK @VodafoneUKBiz & you go deathly quiet as soon as I switch to private DM. Still no supervisor call as promised within 24 hours. On Monday at 8am. Shockingly bad service.