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Vodafone

Vodafone Outage Report in Chester, England

Why is my Vodafone service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Chester, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Vodafone

Vodafone is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 54% Internet (54%)
  • 20% Phone (20%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • TaffyKate
    Kate (@TaffyKate) reported from Gwersyllt, Wales

    Anyone else in @wrexham having issues with @VodafoneUK Internet?? Tries rebooting my router and its still not connecting

  • rhiannonefc18
    Rhiannon - Checo&Seb Podium (@rhiannonefc18) reported from Saltney, Wales

    @VodafoneUK any reason into why my signal has been horrendous this morning?

  • AndyMorse
    Andy Morse (@AndyMorse) reported from Chester, England

    @VodafoneUK you seem to have some sort of DNS or other issue on your broadband it has been slow all day near impossible this afternoon ... once it connects speeds are good ...

  • ScouseNumberOne
    Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

  • Davidlouijones
    David jones (@Davidlouijones) reported from Christleton, England

    @VodafoneUK at 11:10 I started this call I'm still trying to get my number back. Worst customer experience in fact I'm shocked at how bad your company is.

  • MattTraynor1982
    Matthew Traynor (@MattTraynor1982) reported from Garston, England

    Hi @VodafoneUK I've recently had broadband installed with yourselves and was due to go live on the 18 May. However it has still not been activated. I am currently working from home and rely on having an active broadband connection. How do I go about getting a complaint raised?

  • wesfromspeke
    Wes Chimuzu Jr (@wesfromspeke) reported from Garston, England

    Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean

  • Pfraser1974
    Fraser thomson (@Pfraser1974) reported from Chester, England

    Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.

  • coleysworld
    Paul Cole (@coleysworld) reported from Ellesmere Port, England

    A customer of Vodafone for over 16 years 4 contracts and they couldn’t give me a call back on a upgrade. @VodafoneUK #ByeBye

  • IanLancaster65
    Dr Ian M Lancaster (@IanLancaster65) reported from Frodsham, England

    @VodafoneUK what a shambles. Switching accounts is supposed to be easy & seemless. I’m now on my 4th attempt & going round in circles. How about I just stop paying? Might get your attention then? Customer service? Nonexistent. #Vodafone

  • PapaJon1969
    The Birdman of Handbridge (@PapaJon1969) reported from Chester, England

    @VodafoneUK Your service is down, your call centre is down, your website is down. WTF I need to book a house move asap. How can I do this when I can't speak to you ? So fed up with this poor excuse of a service provider been loyal for years but enough is enough. Someone DM please

  • PapaJon1969
    The Birdman of Handbridge (@PapaJon1969) reported from Chester, England

    Hey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really

  • mellyallen74
    Melanie Allen (@mellyallen74) reported from Widnes, England

    @VodafoneUK Is there an internet outage in Widnes? Been without internet since 10am. Router reset but still flashing red?

  • JamesRoberts330
    James Roberts (@JamesRoberts330) reported from Halewood, England

    @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

  • thatgirlAmyRay
    Amy 💖💜💙 (@thatgirlAmyRay) reported from Connah's Quay, Wales

    @emabob79 @VodafoneUK Been a customer for 8 years now - it’s just through interaction with their posts on social media that I received this, something which I do pretty regularly 🥰

  • Pfraser1974
    Fraser thomson (@Pfraser1974) reported from Chester, England

    @VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!

  • Davidlouijones
    David jones (@Davidlouijones) reported from Christleton, England

    @EthanGiles1 @VodafoneUK 6hrs been transferred 7 times they are terrible

  • Andyw1803
    Andy Wallace (@Andyw1803) reported from Kelsall, England

    @mrskishere @VodafoneUK I've been working my way round 3, Talktalk, Vidafone and BT. They're all unreliable and as bad as each other

  • DaviesKatie
    𝕂𝕒𝕥𝕚𝕖 𝔸𝕟𝕟𝕖 (@DaviesKatie) reported from Heswall, England

    @teacherjo13 @VodafoneUK Are you having the same issue with Spotify too? So annoying!!

  • Davidlouijones
    David jones (@Davidlouijones) reported from Christleton, England

    @VodafoneUK I would advise anyone that wishes to avoid stress and poor customer support to NOT MOVE TO #vodaphoneUK. I payed for two phones and two contracts last week since then no phones or sims have arrived and my number has been cut off.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • MrDappers1
    Mr Dapper s (@MrDappers1) reported

    @VodafoneUK disgusting service,just got disconnected as online agents want to go home I assume!left with me no resolution& told me I pay £10 per month for apple pay when I use Samsung. left high and dry after 3 hours on chat.shocking service,hopefully the chat service is recorded

  • Jim_AFCB
    Jim Smith 🇺🇦 (@Jim_AFCB) reported

    Day 21 (Twenty-One) since my @cityfibre connection failed. Still no sign of a return to service, or any hint of what the problem is. @vodafoneUk doing all they can to keep me updated. They need to be asking serious questions of CF, as this does not reflect well on them either.

  • Paul23Jackson
    Paul Jackson (@Paul23Jackson) reported

    @VodafoneUK Why is my internet connection so poor? When does my contract end ffs?!

  • alexandrahind
    Alexandra (@alexandrahind) reported

    @VodafoneUK I have spoken to 3 different people and when they can’t give me the same deal I can get elsewhere I ask to cancel my plan and they suddenly get disconnected! It’s also a nightmare to get through to anyone whether it’s the live chat or phone! Awful service!

  • leefaichney
    Lee Faichney (@leefaichney) reported from Ipswich District, England

    @VodafoneUK - utterly useless when cancelling during a cooling off period - @BTBusiness - utterly useless. Only work Monday to Friday. Crap crap crap customer service.

  • CChapmanVisuals
    Chris Chapman (@CChapmanVisuals) reported

    @mformarie @VodafoneUK Mine has eventually worked but was never sent an email, they did it via the EID number when i called to ask for progress, I got a notification on the phone instead

  • AcaciaBegley
    acacia b begley 🥨 (@AcaciaBegley) reported

    @VodafoneUK No thanks. Been through it all a thousand times, service is the worst broadband I’ve ever had and cannot wait to change providers. Not wasting more hours of my life going round in circles because Vodafone customer services haven’t got a clue what day it is.

  • APMercer
    Andy Mercer (@APMercer) reported

    @VodafoneUK Another day without BB. No communication to let us know what the problem is. No contact from an engineer to check the installation. No date to let us know when it is going live. Nothing. Just automated replies wanting us to enter details again and again which make no difference.

  • de519n
    de519n (@de519n) reported

    @VodafoneUK why has all my settings changed on my account when I haven’t changed anything I go on the app and you are having technical issues Sort your **** out or I’m gone when my contract ends in 2 months

  • andrewthemanc
    Andrew (@andrewthemanc) reported

    @AhmedShelbaya is this the way to deal with your customers, I thought @virginmedia were bad but after 1 week of being a @VodafoneUK customer, I'm not so sure. #VodafonePoorService