Vodafone outages and service status in Chester, England
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Chester, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Chester, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Chester, England
The most recent Vodafone outage reports came from the following cities: Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 Widnes
|
Wi-fi | 1 month ago |
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Vodafone Issues Reports Near Chester, England
Latest outage, problems and issue reports in Chester and nearby locations:
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GARY JANES (@Backfromsydney) reported from Chester, England@VodafoneUK Seems Vodafone’s idea of customer service is just to hang up !
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Jacqueline Turner (@turnerjaksquin) reported from Widnes, England@VodafoneUK I’m having connection problems with my data. Nothing is connecting when I put it on. I’m on public WiFi now
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Deb Colquitt (@badeb1966) reported from Heswall, England@VodafoneUK @VodafoneUK just got off the phone from your so called customer services, I’ve been screamed at by two of your Scottish call handlers, absolutely unacceptable. Probably the worst behaviour from call handlers that I have ever heard of!
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Andy Morse (@AndyMorse) reported from Chester, England@VodafoneUK you seem to have some sort of DNS or other issue on your broadband it has been slow all day near impossible this afternoon ... once it connects speeds are good ...
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James Roberts (@JamesRoberts330) reported from Halewood, EnglandHi @VodafoneUK can you please check the signal and coverage in the #Gateacre area of #Liverpool (postcode to mention L25 5JY), there’s literally no 4G signal in the area and very slow 3G or No Service on iPhone X. Thanks #Vodafone #VodafoneUK 📱
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Dr Ian M Lancaster (@IanLancaster65) reported from Frodsham, England@VodafoneUK Nope. I’m ditching @VodafoneUK… or trying to. Now on 4th attempt. Maybe I’ll just shut down the direct debit. Maybe that’ll get your attention. Nothing else seems to work
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David jones (@Davidlouijones) reported from Christleton, England@VodafoneUK at 11:10 I started this call I'm still trying to get my number back. Worst customer experience in fact I'm shocked at how bad your company is.
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Amy 💖💜💙 (@thatgirlAmyRay) reported from Connah's Quay, Wales@emabob79 @VodafoneUK Been a customer for 8 years now - it’s just through interaction with their posts on social media that I received this, something which I do pretty regularly 🥰
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Lee Radford (@LeeRadfo) reported from Halewood, England@VodafoneUK Thanks for your reply Stephen. But you haven’t answered my question. Can you please educate your colleagues not to lie to a customer about a competitor just to get a sale. @CPWTweets #PoorPractice
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GARY JANES (@Backfromsydney) reported from Chester, England@VodafoneUK You are a joke! Went into a store for an upgrade that your staff couldn’t do! Ended up disconnecting my number for no reason ! Now have a phone with the wrong number. It took you two mins to F*** up, phone call after phone with no resolution. Lost work, furious 😡
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David jones (@Davidlouijones) reported from Christleton, England@EthanGiles1 @VodafoneUK 6hrs been transferred 7 times they are terrible
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The Birdman of Handbridge (@PapaJon1969) reported from Chester, EnglandHey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really
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Rhiannon - Checo&Seb Podium (@rhiannonefc18) reported from Saltney, Wales@VodafoneUK any reason into why my signal has been horrendous this morning?
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Andy Morse (@AndyMorse) reported from Chester, England@VodafoneUK What is your customer service mission statement ... call 192 and wait an hour or more ... can you Emily more people you have loads of money ... a fair chunk from me
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Dr Ian M Lancaster (@IanLancaster65) reported from Frodsham, England@VodafoneUK what a shambles. Switching accounts is supposed to be easy & seemless. I’m now on my 4th attempt & going round in circles. How about I just stop paying? Might get your attention then? Customer service? Nonexistent. #Vodafone
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Fraser thomson (@Pfraser1974) reported from Chester, EnglandDisgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.
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Deb Colquitt (@badeb1966) reported from Heswall, England@VodafoneUK dreadful dreadful customer service!
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Alan Jones 🏴 🇺🇦 (@alan_jones) reported from Queensferry, Wales@VodafoneUK Thanks. I’ll try live chat later. Very disappointed with Vodafone’s laboured approach to customer care.
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Paul Cole (@coleysworld) reported from Ellesmere Port, EnglandA customer of Vodafone for over 16 years 4 contracts and they couldn’t give me a call back on a upgrade. @VodafoneUK #ByeBye
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James Roberts (@JamesRoberts330) reported from Halewood, EnglandHi @VodafoneUK is it correct that if my Home Broadband service is cancelled within the first 14 days that it gets disconnected 5 days after the cancellation request was raised, I called 191 to cancel yesterday (5 Nov) and they told me it disconnects on 10 November! Thanks. James
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Liam (@MancunianCaviar) reportedHey @VodafoneUK, you have scheduled maintenance in my town, lasting until 18th September. I literally have 0 connectivity. Unless I’m on WiFi, I can’t make any calls or texts. Any chance of having my bill for the month refunded, seeing as I’m getting no service from you?
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Dangerman (@unluckyclay1981) reported@VodafoneUK @mrav06041342 Tell them your a asylum seeking just of the boat they fix it same day :)
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Moomin_St3ff 💚🤍💜🎗🇬🇧🇮🇱 (@Moomin_St3f) reportedWtf? Another one bites the dust... @VodafoneUK @ThreeUK
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Fefella (@FefellaLou) reported@Connkks Maybe Louise Haigh and @VodafoneUK could team up and make sure they’re stupid alarms are sent to the people that need to be told
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roberitno (@roberitno26325) reported@VodafoneUK must be the worst internet I’ve ever had … stay away from them . Shockers
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Chris Danaher (@bigdanaher) reported@VodafoneUK wifi is down, no known issues in the area, cannot seem to reach anyone for help. What’s going on?
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CommonSensr (@CSensr81544) reportedAlready dumped @VodafoneUK I will not pay premium charges to support this action.
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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Kate (@listentohere) reported@VodafoneUK travelling into London and I haven’t got a signal on my WiFi pretty much the length of the 30 miles into central London . What am I paying you for?
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Charles Chadderton🏴 (@CharlieChaddy) reported@ZiaYusufUK Shut @VodafoneUK down. Nobody needs them.