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Vodafone

Vodafone outages and service status in Chester, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Chester, including 0 direct reports.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Chester, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 28: Problems at Vodafone

Vodafone is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • MattTraynor1982
    Matthew Traynor (@MattTraynor1982) reported from Garston, England

    Hi @VodafoneUK I've recently had broadband installed with yourselves and was due to go live on the 18 May. However it has still not been activated. I am currently working from home and rely on having an active broadband connection. How do I go about getting a complaint raised?

  • JamesRoberts330
    James Roberts (@JamesRoberts330) reported from Halewood, England

    @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

  • PapaJon1969
    The Birdman of Handbridge (@PapaJon1969) reported from Chester, England

    @VodafoneUK Your service is down, your call centre is down, your website is down. WTF I need to book a house move asap. How can I do this when I can't speak to you ? So fed up with this poor excuse of a service provider been loyal for years but enough is enough. Someone DM please

  • rhiannonefc18
    Rhiannon - Checo&Seb Podium (@rhiannonefc18) reported from Saltney, Wales

    @VodafoneUK any reason into why my signal has been horrendous this morning?

  • Lyntrick
    L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported from Garston, England

    @VodafoneUK the sim swap has been done over the phone but she is not tech savvy and I deal with all her issues but am not allowed to sort things for her. I appreciate there's privacy laws etc but there should be a system in place for this kind of situation

  • Davidlouijones
    David jones (@Davidlouijones) reported from Christleton, England

    @VodafoneUK at 11:10 I started this call I'm still trying to get my number back. Worst customer experience in fact I'm shocked at how bad your company is.

  • turnerjaksquin
    Jacqueline Turner (@turnerjaksquin) reported from Widnes, England

    @VodafoneUK I’m having connection problems with my data. Nothing is connecting when I put it on. I’m on public WiFi now

  • Backfromsydney
    GARY JANES (@Backfromsydney) reported from Chester, England

    @VodafoneUK Seems Vodafone’s idea of customer service is just to hang up !

  • Chris_De_Burger
    Chris De Burger (@Chris_De_Burger) reported from Llay, Wales

    @VodafoneUK Hi Abul No need for DM Vodafone sold me 76mbs product although max was 68mps & min 46 Ultimate Guarantee of 55 & finally min speed of 40 It was over 60 to start with but now its down to 39 & you state you can't get it any better so since 05/19 you have reduced my speed by 33%

  • ItsDanEdwards
    Daniel Edwards (@ItsDanEdwards) reported from Garston, England

    @ser_run80 🔔🔔🔔🔔🔔 it’s your “it’s nearly Friday which means @VodafoneUK #verymerewards are about to come out...!!!! “ alert. Public service... DONE.

  • JamesRoberts330
    James Roberts (@JamesRoberts330) reported from Halewood, England

    Hi @VodafoneUK can you please check the signal and coverage in the #Gateacre area of #Liverpool (postcode to mention L25 5JY), there’s literally no 4G signal in the area and very slow 3G or No Service on iPhone X. Thanks #Vodafone #VodafoneUK 📱

  • mellyallen74
    Melanie Allen (@mellyallen74) reported from Widnes, England

    @VodafoneUK Is there an internet outage in Widnes? Been without internet since 10am. Router reset but still flashing red?

  • thatgirlAmyRay
    Amy 💖💜💙 (@thatgirlAmyRay) reported from Connah's Quay, Wales

    @emabob79 @VodafoneUK Been a customer for 8 years now - it’s just through interaction with their posts on social media that I received this, something which I do pretty regularly 🥰

  • Backfromsydney
    GARY JANES (@Backfromsydney) reported from Chester, England

    @VodafoneUK You are a joke! Went into a store for an upgrade that your staff couldn’t do! Ended up disconnecting my number for no reason ! Now have a phone with the wrong number. It took you two mins to F*** up, phone call after phone with no resolution. Lost work, furious 😡

  • badeb1966
    Deb Colquitt (@badeb1966) reported from Heswall, England

    @VodafoneUK just got off the phone from your so called customer services, I’ve been screamed at by two of your Scottish call handlers, absolutely unacceptable. Probably the worst behaviour from a call handler that I have ever heard of!

  • IanLancaster65
    Dr Ian M Lancaster (@IanLancaster65) reported from Frodsham, England

    @VodafoneUK what a shambles. Switching accounts is supposed to be easy & seemless. I’m now on my 4th attempt & going round in circles. How about I just stop paying? Might get your attention then? Customer service? Nonexistent. #Vodafone

  • AndyMorse
    Andy Morse (@AndyMorse) reported from Chester, England

    @VodafoneUK You offshore service centres are rubbish I cannot get a problem sorted … can you DM a number I can call pls. I am out of contract so will be looking at other ISPs

  • Andyw1803
    Andy Wallace (@Andyw1803) reported from Kelsall, England

    @mrskishere @VodafoneUK I've been working my way round 3, Talktalk, Vidafone and BT. They're all unreliable and as bad as each other

  • IanLancaster65
    Dr Ian M Lancaster (@IanLancaster65) reported from Frodsham, England

    @VodafoneUK Nope. I’m ditching @VodafoneUK… or trying to. Now on 4th attempt. Maybe I’ll just shut down the direct debit. Maybe that’ll get your attention. Nothing else seems to work

  • Pfraser1974
    Fraser thomson (@Pfraser1974) reported from Chester, England

    @VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • ___NF___O_O
    not fred (@___NF___O_O) reported

    @VodafoneUK broadband down plz fix

  • grahamneden
    Graham Neden-Watts (@grahamneden) reported

    @VodafoneUK Now, when I call 191 from another phone and enter my number as the one needing support, it says my number is not recognised.

  • PyramidAmelia
    AmeliaEdwards (@PyramidAmelia) reported

    @VodafoneUK You’ve been down since 9am. Any update when I can speak to customer service please

  • rksrajiv
    Rajiva Kumar Singh (@rksrajiv) reported

    @ArunHebbar7 @VodafoneUK @AdityaBirlaGrp In my view, they have recognised liabilities on account of spectrum dues but not actually paid. Out of this, 55254 crores worth dues for spectrum, 36950 crores spectrum dues payable till year 2028 has been adjusted with equity issue to govt. someone could check and confirm.

  • agrawalpramod75
    Agrawal Pramod (@agrawalpramod75) reported

    @VodafoneUK @ViCustomerCare despite several complaint u did not sent your network team nor install booster

  • HeatheandPat
    Heather and Patrick (@HeatheandPat) reported

    @VodafoneUK Absolutely disheartened by my experience today - can’t get to speak to someone who can do something - everything has to be logged onto the system in the hope they will pick it up. 30+ years as a Vodafone customer is likely to be coming to an end.

  • Cajovi_Daniel
    🇳🇬✨ (@Cajovi_Daniel) reported

    Is @VodafoneUK broadband down? Or is it just mine?

  • Sheffield128
    Delwar Ullah (@Sheffield128) reported

    @VodafoneUK Gemini has just told me she’s now on your platform that is fantastic. I’ve got a on my phone right now. Can I make a little suggestion? Get rid of Toby? Let Gemini do that job from a customer that has been with you since 1995.

  • ammaskuldeep
    Kuldeep Wadhwa (@ammaskuldeep) reported

    @VodafoneUK How difficult is it for you to fix my broadband issue? It’s on since October 2025 and you’re charging extra every month. #badCustomerService #disappointed

  • yunuvhuayem
    Yunuvhuayem (@yunuvhuayem) reported

    “I filed a complaint ten days ago regarding the violence my father experienced, but no solution has been provided. Despite having been a customer of Turkcell for 15 years, I never encountered such an issue before.@VodafoneTR @VodafoneUK @DellaMargherita