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Vodafone Outage Report in Chester, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Chester, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Chester, England 02/21/2026 09:10

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • Bezakdaz Darren Aitchison (@Bezakdaz) reported from Neston, England

    @VodafoneUK Hey Vodafone how can I get a free coffee from Costa? All other 3 family members of my 10GB Red Extra Plan get the offers on the app but I never get them.

  • wesfromspeke Wes Chimuzu Jr (@wesfromspeke) reported from Garston, England

    @VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can

  • Pfraser1974 Fraser thomson (@Pfraser1974) reported from Chester, England

    @VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!

  • matthew3reed Matthew Reed (@matthew3reed) reported from Liverpool, England

    @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

  • Scouseblinder Jay (@Scouseblinder) reported from Liverpool, England

    @VodafoneUK Servers down again joke

  • wesfromspeke Wes Chimuzu Jr (@wesfromspeke) reported from Garston, England

    Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean

  • Andyw1803 Andy Wallace (@Andyw1803) reported from Kelsall, England

    @mrskishere @VodafoneUK I've been working my way round 3, Talktalk, Vidafone and BT. They're all unreliable and as bad as each other

  • matthew3reed Matthew Reed (@matthew3reed) reported from Liverpool, England

    @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

  • Chris_De_Burger Chris De Burger (@Chris_De_Burger) reported from Llay, Wales

    @VodafoneUK Hi Abul No need for DM Vodafone sold me 76mbs product although max was 68mps & min 46 Ultimate Guarantee of 55 & finally min speed of 40 It was over 60 to start with but now its down to 39 & you state you can't get it any better so since 05/19 you have reduced my speed by 33%

  • AlexGulrajani Alex Gulrajani (@AlexGulrajani) reported from Liverpool, England

    Cannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!

  • vickers1983 Lee Vickers🤜🤛🏿 (@vickers1983) reported from Liverpool, England

    @kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3

  • Pfraser1974 Fraser thomson (@Pfraser1974) reported from Chester, England

    Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Halewood, England

    @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

  • vickers1983 Lee Vickers🤜🤛🏿 (@vickers1983) reported from Liverpool, England

    @kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left

  • mellyallen74 Melanie Allen (@mellyallen74) reported from Widnes, England

    @VodafoneUK Is there an internet outage in Widnes? Been without internet since 10am. Router reset but still flashing red?

  • matthew3reed Matthew Reed (@matthew3reed) reported from Liverpool, England

    @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

  • P_LFC98 P (@P_LFC98) reported from Liverpool, England

    What a time to inflate everyone’s monthly payments for their phones you horrible rats @VodafoneUK 🤢🤢🤢

  • JohnHug01403732 Yoz (@JohnHug01403732) reported from Liverpool, England

    @VodafoneUK poor service from Vodafone yet again been trying to get proof of purchase for a couple of weeks and it's not happening, help

  • justjennie84 Jennie Davies (@justjennie84) reported from Liverpool, England

    @VodafoneUK are there issues with your network I can’t call or text

  • MathewJSwain Mathew ✌🏻 (@MathewJSwain) reported from Widnes, England

    @VodafoneUK is the 4G down at the minute?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • dawncgmg Dawn Cox McBride (@dawncgmg) reported

    @VodafoneUK Hi Vodafone!! My mobile doesn't work, the part where the SIM goes is damaged so I can't use data, make calls or send messages. I also don't receive notifications. Is there anything I can do to fix it or do I need to wait until my contract is up in May?

  • jamesselby 𝐉𝐚𝐦𝐞𝐬 𝐒𝐞𝐥𝐛𝐲 (@jamesselby) reported

    @VodafoneUK I've been a customer for many years but recently the quality of signal is getting worse and worse. One example is between Newbury (your HQ) and Three Mile Cross I lose signal 2 to 3 times in the same spots every day. I experience dropped calls constantly.

  • eabo1 mcargison (@eabo1) reported

    @VodafoneUK hi is there a problem with your phone network in G65 area as can’t make or receive calls and txt messages - all work phones on same network are the same

  • _rouns2 Haroun (@_rouns2) reported

    @VodafoneUK You've told me you'd call me back its been longer than 24 hours... not sure how you can ask people to pay 60 quid a month for 5g and then ask me to use 3G. Absolutely disgusting customer service.

  • forgoine_r Ryan (@forgoine_r) reported

    @NewsForAllUK @SkyNews Recently got a new Vodafone work iPhone and in the last 4 days I’ve received about 15 scam calls from London. I never use the phone except for emailing. Has @VodafoneUK sold my info to these people?!

  • zakbrownz Zak (@zakbrownz) reported

    @VodafoneUK This is a huge problem at the moment, Sometimes wish it would be possible when links are sent in a text, that it’s filtered and placed with a (could be fraud) flag next to it.

  • Lucy_22 Lucy Fraser (@Lucy_22) reported

    @VodafoneUK how do I cancel my broadband? Don't know account number and my broadband account not on my account, just my mobile

  • uncriticalsimon Simon 🥑🚟😈💉💉 (@uncriticalsimon) reported

    @JoshAlexCairo @natehiggins @VodafoneUK Plus pushing the emergency button doesn't necessarily help as the train "will continue to the next station where help can more easily be given".

  • DPDgroup_news DPDgroup (@DPDgroup_news) reported

    @laurencear @VodafoneUK We're sorry to read that. If you would like to speak to a representative, please download the DPD app and type this into the Live Chat feature of our app and it will connect you with someone. You can also reach our Customer Service support line at 0121 275 0500. Kind regards.

  • Alex72335099 Alex (@Alex72335099) reported

    @ebpleboeuf @VodafoneUK @virginmedia You know the funny thing I had the exact same problem but with Virgin I was promised 1gb and only got about 25 maybe 30 megabits per second so I switch to Vodafone and now get the speed that I need when I was with Virgin and I'm paying less than virgin