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Vodafone outages and service status in Chester, England

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  • Vodafone generated 0 outage signals in the last 24 hours around Chester, including 0 direct reports.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Chester, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Vodafone Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • wesfromspeke
    Wes Chimuzu Jr (@wesfromspeke) reported from Garston, England

    Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean

  • Pfraser1974
    Fraser thomson (@Pfraser1974) reported from Chester, England

    @VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!

  • rhiannonefc18
    Rhiannon - Checo&Seb Podium (@rhiannonefc18) reported from Saltney, Wales

    @VodafoneUK any reason into why my signal has been horrendous this morning?

  • alan_jones
    Alan Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇺🇦 (@alan_jones) reported from Queensferry, Wales

    @VodafoneUK Thanks. I’ll try live chat later. Very disappointed with Vodafone’s laboured approach to customer care.

  • badeb1966
    Deb Colquitt (@badeb1966) reported from Heswall, England

    Ngl, @VodafoneUK your customer service on this occasion has been 5*, thank you!

  • Chris_De_Burger
    Chris De Burger (@Chris_De_Burger) reported from Llay, Wales

    @VodafoneUK Hi Abul No need for DM Vodafone sold me 76mbs product although max was 68mps & min 46 Ultimate Guarantee of 55 & finally min speed of 40 It was over 60 to start with but now its down to 39 & you state you can't get it any better so since 05/19 you have reduced my speed by 33%

  • 1972Pitbull
    Chef Dodd 🔪 (@1972Pitbull) reported from Runcorn, England

    @VodafoneUK your network has been rubbish this week, 5G and still have to rely on WiFi I pay good money Sort it

  • ScouseNumberOne
    Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

  • badeb1966
    Deb Colquitt (@badeb1966) reported from Heswall, England

    @VodafoneUK just got off the phone from your so called customer services, I’ve been screamed at by two of your Scottish call handlers, absolutely unacceptable. Probably the worst behaviour from a call handler that I have ever heard of!

  • JamesRoberts330
    James Roberts (@JamesRoberts330) reported from Halewood, England

    @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

  • thatgirlAmyRay
    Amy 💖💜💙 (@thatgirlAmyRay) reported from Connah's Quay, Wales

    @emabob79 @VodafoneUK Been a customer for 8 years now - it’s just through interaction with their posts on social media that I received this, something which I do pretty regularly 🥰

  • Andyw1803
    Andy Wallace (@Andyw1803) reported from Kelsall, England

    @mrskishere @VodafoneUK I've been working my way round 3, Talktalk, Vidafone and BT. They're all unreliable and as bad as each other

  • coleysworld
    Paul Cole (@coleysworld) reported from Ellesmere Port, England

    A customer of Vodafone for over 16 years 4 contracts and they couldn’t give me a call back on a upgrade. @VodafoneUK #ByeBye

  • Pfraser1974
    Fraser thomson (@Pfraser1974) reported from Chester, England

    Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.

  • IanLancaster65
    Dr Ian M Lancaster (@IanLancaster65) reported from Frodsham, England

    @VodafoneUK what a shambles. Switching accounts is supposed to be easy & seemless. I’m now on my 4th attempt & going round in circles. How about I just stop paying? Might get your attention then? Customer service? Nonexistent. #Vodafone

  • AndyMorse
    Andy Morse (@AndyMorse) reported from Chester, England

    @VodafoneUK you seem to have some sort of DNS or other issue on your broadband it has been slow all day near impossible this afternoon ... once it connects speeds are good ...

  • Davidlouijones
    David jones (@Davidlouijones) reported from Christleton, England

    @VodafoneUK I would advise anyone that wishes to avoid stress and poor customer support to NOT MOVE TO #vodaphoneUK. I payed for two phones and two contracts last week since then no phones or sims have arrived and my number has been cut off.

  • badeb1966
    Deb Colquitt (@badeb1966) reported from Heswall, England

    @VodafoneUK @VodafoneUK just got off the phone from your so called customer services, I’ve been screamed at by two of your Scottish call handlers, absolutely unacceptable. Probably the worst behaviour from call handlers that I have ever heard of!

  • Bezakdaz
    Darren Aitchison (@Bezakdaz) reported from Neston, England

    @VodafoneUK Hey Vodafone how can I get a free coffee from Costa? All other 3 family members of my 10GB Red Extra Plan get the offers on the app but I never get them.

  • MattTraynor1982
    Matthew Traynor (@MattTraynor1982) reported from Garston, England

    Hi @VodafoneUK I've recently had broadband installed with yourselves and was due to go live on the 18 May. However it has still not been activated. I am currently working from home and rely on having an active broadband connection. How do I go about getting a complaint raised?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • D0C_RAY
    Scott Garner (@D0C_RAY) reported

    @VodafoneUK Red contract is ending and I received a text saying I’ll be charged for my entertainment package if I don’t cancel. If I renew my contract for another red package including entertainment do I need to cancel & resubscribe or do you roll the sub? Called 191 and no help.

  • LamsLuani
    LAMS LUANI (@LamsLuani) reported

    @VodafoneUK is the worst phone service provider in the UK hands down

  • v8fettler
    Craige Timmins (@v8fettler) reported

    @JadeEdwards9 @VodafoneUK “Please send us a direct message (ie take this away from public view because we’re incompetant, and not scared to tell you ‘tough titties we’ve got you in contract and will avoid dealing with any problems as best we can’) ….Bot replies only…

  • jessicamaysmith
    Jess Smith (@jessicamaysmith) reported

    @VodafoneUK why have I constantly had no service in my area for the past 2 months??????

  • Hellar_eal253
    Adeya Mcfale (@Hellar_eal253) reported

    @VodafoneUK when you ask for preferred contact in response to an issue, maybe don't try and call? Didn't say it for no reason.

  • Slimo80
    Stephen Noakes (@Slimo80) reported

    @VodafoneUK why is everything so difficult with you? Wanted to discuss my broadband as out of contract. Tobi trying to cancel my phone. Tried calling answered by someone who sounded like they were in a traffic jam. What are you doing?

  • Iain_McCallum
    IainMcCallum (@Iain_McCallum) reported

    @vodafoneuk I was assured I would be compensated for the week’s lack of service I experienced last month but of course NO SUCH THING has been reflected in my bill. Just awful. Morally Bankrupt.

  • Iain_McCallum
    IainMcCallum (@Iain_McCallum) reported

    @VodafoneUK - wow! Not exactly so keen to help when it’s a problem you’re having to deal with. Utterly disgraceful. No respect for your customers. All about screwing money out of people and then leaving us to languish in your techspeak when there’s a problem.

  • _ifez
    F. (@_ifez) reported

    @VodafoneUK your customer service has gone ****.

  • l3roy0
    Leoy S (@l3roy0) reported

    @VodafoneUK @VodafoneUK Hi, I urgently need help changing my recent SIM order [Order number: WEB-0001000055615335] to an eSIM QR code via email, as my phone doesn't support physical SIMs. I can't call the support line. Please check your DM or reach out to me! Thanks.