Vodafone Outage Report in Chester, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Chester, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Chester, England
Latest outage, problems and issue reports in Chester and nearby locations:
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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Andy Wallace
(@Andyw1803) reported
from
Kelsall, England
@mrskishere @VodafoneUK I've been working my way round 3, Talktalk, Vidafone and BT. They're all unreliable and as bad as each other
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Fraser thomson
(@Pfraser1974) reported
from
Chester, England
Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.
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Tony Smart
(@Sm4rty09) reported
from
Liverpool, England
@VodafoneUK Terrible customer service. Trying to cancel an account and you make it absolutely impossible. Waited in the queue, got to number 1 then booted out!! Just let people leave without putting in blockers
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The Birdman of Handbridge
(@PapaJon1969) reported
from
Chester, England
Hey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really
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Jay Whewell
(@JayWHEWELL) reported
from
Liverpool, England
@DjLeeButler @VodafoneUK Lee you don't know the half of it Upgraded 12 days ago. Two iPhone 12s later which have been "misplaced" I'm still paying full wack for this new contract. I've been passed from pillar to post and given a specialist customer assistant. Just give me a phone ffs...
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John McKerrell
(@mcknut) reported
from
Liverpool, England
@SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months
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Melanie Allen
(@mellyallen74) reported
from
Widnes, England
@VodafoneUK Is there an internet outage in Widnes? Been without internet since 10am. Router reset but still flashing red?
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Anyone else on #Vodafone #VodafoneUK finding their internet very slow lately? 📱
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Andy Morse
(@AndyMorse) reported
from
Chester, England
@VodafoneUK you seem to have some sort of DNS or other issue on your broadband it has been slow all day near impossible this afternoon ... once it connects speeds are good ...
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Jay Whewell
(@JayWHEWELL) reported
from
Liverpool, England
@VodafoneUK @DjLeeButler Suppose if I had 40k followers I'd get my issue sorted as well...
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Rhiannon - Checo&Seb Podium
(@rhiannonefc18) reported
from
Saltney, Wales
@VodafoneUK any reason into why my signal has been horrendous this morning?
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Fraser thomson
(@Pfraser1974) reported
from
Chester, England
@VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!
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Matthew Traynor
(@MattTraynor1982) reported
from
Garston, England
Hi @VodafoneUK I've recently had broadband installed with yourselves and was due to go live on the 18 May. However it has still not been activated. I am currently working from home and rely on having an active broadband connection. How do I go about getting a complaint raised?
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @VodafoneUK can you please try help me fix the 4300 error on my app. Tried everything now from using 4G and wifi, delete and reinstall, customer service even reset my account to no prevail. Can’t see any data usage, plan info etc on the app and online. Been over a week now!
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𝕂𝕒𝕥𝕚𝕖 𝔸𝕟𝕟𝕖
(@DaviesKatie) reported
from
Heswall, England
@teacherjo13 @VodafoneUK Are you having the same issue with Spotify too? So annoying!!
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alan baker
(@budsgang1) reported
from
Liverpool, England
@andrewwood05 @VodafoneUK We’re all seemingly good now thanks Andrew COVID went through the family these last 3 weeks which was scary our Sarah being the worst hit needing paramedic help but she’s on the mend now take care stay safe
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jean Thierry 💙
(@MutliRaceMan) reported
from
Birmingham, England
@GeorgeMonbiot @VodafoneUK This doesn’t surprise me at all. My mother died in 2003 and trying to close her BT landline account was a nightmare. The person I spoke to kept saying “we need to speak to the customer”! Finally I went into the BT sales centre saw a charming lady and in 20 minutes I had finished.
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steve hayes
(@shimself) reported
@GeorgeMonbiot @VodafoneUK Make a small claims court demand, with lots of costs and time and trouble. you will win
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Quel Fromage
(@QFromage) reported
@GeorgeMonbiot @VodafoneUK You have my sympathy and condolences. I’d like to say I’m surprised by the behaviour of Vodafone. They caused my dad a lot of stress chasing him for debts he never owed. For all those reading this thread wondering about using Vodafone, caveat emptor.
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Gem
(@GemmaStreet1983) reported
@VodafoneUK @DialsWine Your use of the wave emoji isn't cute, we know it's your sad attempt of "being polite" whilst actually giving the finger. Please maybe don't if you actually want to keep customers. We aren't that stupid. 👋
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amy towers
(@aimswest) reported
@VodafoneUK It’s already with the “highest” point with Vodafone, I’ve been told no one else can help regarding this and you have the privilege of taking up to 56 days to do anything at all. My next step is legal to get my money from you
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Stephen Harris
(@Stephen88064221) reported
@VodafoneUK @GeorgeMonbiot Vodaphone have history in poor cust. care. Brdband same poor service. tests via app say I have a problem, but never tell you exactly what it is, and you end up in a protracted "tech" message convo that never sorts the problem out. my contract period has ended, time for a change
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Compel Bast
(@Compel_Bast) reported
@GeorgeMonbiot @VodafoneUK Hi @vodafoneUK the utterly horrendous behaviour seen from your company as outlined in this thread has convinced me to leave you as my phone provider as opposed to renewing my contract. I will be directly citing this incident in my cancellation
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Gem
(@GemmaStreet1983) reported
@VodafoneUK @Wimbledon Seriously, you're in the middle of a social media storm due to you screwing over grieving relatives and you're posting about sodding strawberrys!! Priorities on point I see. Like anyone gives two turds. Who runs your customer service, Boris?? How about post an apology instead.
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The Yorkshire Navarro
(@YorkieNavarro) reported
@VodafoneUK @GeorgeMonbiot Why doesn't one of your customer service people phone him, you set of c**TS!!
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Nicholas Hirst HND,BSc, MRes
(@XXX1v) reported
@GeorgeMonbiot @VodafoneUK My phone developed a fault that resulted in a monthly bill of £900. I rang customer help and was told by a very rude woman that it was my fault and I had to pay them. I cancelled my DD and of course they sent me debt collectors. I did pay eventually but felt cheated.