Vodafone outages and service status in Chester, England
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- Vodafone generated 0 outage signals in the last 24 hours around Chester, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Chester, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Chester, England
Latest outage, problems and issue reports in Chester and nearby locations:
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Kate (@TaffyKate) reported from Gwersyllt, WalesAnyone else in @wrexham having issues with @VodafoneUK Internet?? Tries rebooting my router and its still not connecting
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Fraser thomson (@Pfraser1974) reported from Chester, EnglandDisgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.
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Alan Jones 🏴 🇺🇦 (@alan_jones) reported from Queensferry, Wales@VodafoneUK Thanks. I’ll try live chat later. Very disappointed with Vodafone’s laboured approach to customer care.
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GARY JANES (@Backfromsydney) reported from Chester, England@VodafoneUK You are a joke! Went into a store for an upgrade that your staff couldn’t do! Ended up disconnecting my number for no reason ! Now have a phone with the wrong number. It took you two mins to F*** up, phone call after phone with no resolution. Lost work, furious 😡
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Wes Chimuzu Jr (@wesfromspeke) reported from Garston, England@VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can
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L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported from Garston, England@VodafoneUK the sim swap has been done over the phone but she is not tech savvy and I deal with all her issues but am not allowed to sort things for her. I appreciate there's privacy laws etc but there should be a system in place for this kind of situation
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Andy Morse (@AndyMorse) reported from Chester, England@VodafoneUK you seem to have some sort of DNS or other issue on your broadband it has been slow all day near impossible this afternoon ... once it connects speeds are good ...
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John Pennington (@diygolf) reported from Runcorn, England@highwaylass @VodafoneUK The only place I got a signal with them was at the mother in laws 😱😱😳😳👎👎👎
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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Andy Morse (@AndyMorse) reported from Chester, England@VodafoneUK What is your customer service mission statement ... call 192 and wait an hour or more ... can you Emily more people you have loads of money ... a fair chunk from me
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James Roberts (@JamesRoberts330) reported from Halewood, England@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Chef Dodd 🔪 (@1972Pitbull) reported from Runcorn, England@VodafoneUK your network has been rubbish this week, 5G and still have to rely on WiFi I pay good money Sort it
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The Birdman of Handbridge (@PapaJon1969) reported from Chester, EnglandHey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really
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Rhiannon - Checo&Seb Podium (@rhiannonefc18) reported from Saltney, Wales@VodafoneUK any reason into why my signal has been horrendous this morning?
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Deb Colquitt (@badeb1966) reported from Heswall, England@VodafoneUK @VodafoneUK just got off the phone from your so called customer services, I’ve been screamed at by two of your Scottish call handlers, absolutely unacceptable. Probably the worst behaviour from call handlers that I have ever heard of!
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James Roberts (@JamesRoberts330) reported from Halewood, EnglandHi @VodafoneUK can you please check the signal and coverage in the #Gateacre area of #Liverpool (postcode to mention L25 5JY), there’s literally no 4G signal in the area and very slow 3G or No Service on iPhone X. Thanks #Vodafone #VodafoneUK 📱
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The Birdman of Handbridge (@PapaJon1969) reported from Chester, England@VodafoneUK Your service is down, your call centre is down, your website is down. WTF I need to book a house move asap. How can I do this when I can't speak to you ? So fed up with this poor excuse of a service provider been loyal for years but enough is enough. Someone DM please
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𝕂𝕒𝕥𝕚𝕖 𝔸𝕟𝕟𝕖 (@DaviesKatie) reported from Heswall, England@teacherjo13 @VodafoneUK Are you having the same issue with Spotify too? So annoying!!
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Fraser thomson (@Pfraser1974) reported from Chester, England@VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!
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David jones (@Davidlouijones) reported from Christleton, England@VodafoneUK at 11:10 I started this call I'm still trying to get my number back. Worst customer experience in fact I'm shocked at how bad your company is.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Paul1971EFC (@Paul1971EFC) reported@AJRAllModCons @VodafoneUK Had a similar issue with them with my broadband, they cancelled it because they couldn’t achieve there stated speed and then the account stayed on my credit report for years afterwards, despite me contacting them to remove it
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Zardoz van Dax (@Z4rdoz75) reported@MichelleBeckett @SkyUK @VodafoneUK I went through exactly the same issue, it was only when I threatened them with legal action and exposure they eventually cancelled the contract. Don't give up, don't pay a penny.
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LovelifeLoveLowe (@debbsno1) reported@MichelleBeckett @SkyUK @VodafoneUK They are the worst. Customer service ? HA ! Joke. Can't wait for my contract to end & get back to BT.
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GXORGXX (@gxorgxxx) reported@VodafoneUK 4 failed contract orders in 4 days, endless broken callback promises, & zero help. As a vulnerable customer, being left with offline home security cameras for a week is a massive safety issue. I need an urgent response to raise an official complaint. DM me.
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Bob (@ChrisJordan1002) reported@MichelleBeckett @SkyUK @VodafoneUK Virgin Media are unambiguously the worst company I’ve ever dealt with. They had the recent ruling against them for a reason. Profit over Compassion every single time…
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Wendy Ostia Antica 💚🤍💜 (@WendyHarrisonMa) reported@MichelleBeckett @SkyUK @VodafoneUK We had so many problems with EE when my dad died in October 2025. Apparently death does not terminate his contract with them, we are having to carry on paying for his sports package until the end of the 2 year contract, as I own the house. Outrageous!
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manutdazza (@manutdazza) reported@MichelleBeckett @SkyUK @VodafoneUK Just pay what you calculate to his date of passing and let them sue his estate for the service provided while he was dead. See how far they get with that
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left blank (@leftblank111) reported@AJRAllModCons @VodafoneUK Terrible company. I closed a buisness accou t with them and it took 9 months of chasing to have the account classed as closed on my credit file!!
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❌ David Taylor 🏴🇬🇧❌ (@Taylod61) reportedWhy is @VodafoneUK network so crap? Why does 4G suddenly become E? Why is this a daily occurrence?
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Sameena Ahmad 🇪🇺🏴 (@SameenaAhmad7) reported@MichelleBeckett @SkyUK @VodafoneUK I was surprised that Sky were good when my mum died. BT were awful, demanding to speak to a dead person. Only just got fibre at my place a couple of months ago, will not go with Virgin, too much poor feedback.