Vodafone

Vodafone Outage Report in Chester, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Chester, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Chester, England 09/14/2025 05:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chester, England

The most recent Vodafone outage reports came from the following cities: Liverpool and Neston.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Wi-fi
United KingdomNeston Internet
United KingdomLiverpool Internet
United KingdomLiverpool Total Blackout
United KingdomLiverpool E-mail
United KingdomRuncorn Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • PapaJon1969 The Birdman of Handbridge (@PapaJon1969) reported from Chester, England

    Hey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Halewood, England

    @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

  • AlexGulrajani Alex Gulrajani (@AlexGulrajani) reported from Liverpool, England

    Cannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!

  • matthew3reed Matthew Reed (@matthew3reed) reported from Liverpool, England

    @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

  • matthew3reed Matthew Reed (@matthew3reed) reported from Liverpool, England

    @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

  • MathewJSwain Mathew ✌🏻 (@MathewJSwain) reported from Widnes, England

    @VodafoneUK is the 4G down at the minute?

  • Andyw1803 Andy Wallace (@Andyw1803) reported from Kelsall, England

    @mrskishere @VodafoneUK I've been working my way round 3, Talktalk, Vidafone and BT. They're all unreliable and as bad as each other

  • wesfromspeke Wes Chimuzu Jr (@wesfromspeke) reported from Garston, England

    @VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can

  • Pfraser1974 Fraser thomson (@Pfraser1974) reported from Chester, England

    Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.

  • Pfraser1974 Fraser thomson (@Pfraser1974) reported from Chester, England

    @VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!

  • Bezakdaz Darren Aitchison (@Bezakdaz) reported from Neston, England

    @VodafoneUK Hey Vodafone how can I get a free coffee from Costa? All other 3 family members of my 10GB Red Extra Plan get the offers on the app but I never get them.

  • Scouseblinder Jay (@Scouseblinder) reported from Liverpool, England

    @VodafoneUK Servers down again joke

  • mcknut John McKerrell (@mcknut) reported from Liverpool, England

    @SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months

  • matthew3reed Matthew Reed (@matthew3reed) reported from Liverpool, England

    @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

  • vickers1983 Lee Vickers🤜🤛🏿 (@vickers1983) reported from Liverpool, England

    @kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3

  • vickers1983 Lee Vickers🤜🤛🏿 (@vickers1983) reported from Liverpool, England

    @kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left

  • mellyallen74 Melanie Allen (@mellyallen74) reported from Widnes, England

    @VodafoneUK Is there an internet outage in Widnes? Been without internet since 10am. Router reset but still flashing red?

  • AndyMorse Andy Morse (@AndyMorse) reported from Chester, England

    @VodafoneUK you seem to have some sort of DNS or other issue on your broadband it has been slow all day near impossible this afternoon ... once it connects speeds are good ...

  • wesfromspeke Wes Chimuzu Jr (@wesfromspeke) reported from Garston, England

    Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • DarrenF1nchy Darren Finch (@DarrenF1nchy) reported

    @VodafoneUK has anyone noticed how useless the robots at customer service are and they don't listen and also hang up on you and leave you on hold for ages only to come back and say exactly what they said at the beginning of the call and do everything they can not to send engineer

  • mralanjohnsmith mralanjohnsmith (@mralanjohnsmith) reported

    Email from @VodafoneUK stating 14.4% increase in all my phone bills. 10.5% as CPI increase, which had better be because they're increasing staff wages by 10.5% (if not, @VodafoneUK staff, get your union to call a strike!), and 3.9% for investment in the network. Out of order!

  • stowtom2010 Tom (@stowtom2010) reported

    @VodafoneUK offer the most awful customer service I’ve ever experienced. Cannot get any sense from anybody I speak to. I give up. Cancelling contract.

  • Lisa_Williams5 Lisa Marion Williams (@Lisa_Williams5) reported

    @VodafoneUK Do you even know if they are still alive and that might be the reason they have not updated their address and never will, think about the costs involved in producing the letters and sending them.

  • speskett Steve Peskett (@speskett) reported from Worcester Park, England

    Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

  • s7evenrk Steven Kent (@s7evenrk) reported

    @VodafoneUK I’ve had no service at home now for coming up to 36 hours. However at 1542 yesterday you confirmed by bill was being increased by 14.4%!

  • 3909on 3909 on (@3909on) reported

    @VodafoneUK Just had an email saying you are increasing my payment mid contract, as I am entitled to cancel my contract due to this within 30 days can you advise me how to do this please

  • leerogers22 lee (@leerogers22) reported

    @DarrenF1nchy @VodafoneUK May be a bit better than the human I have just spoke too Couldn't really care if I left or stayed. Awful customer service @vodafoneuk

  • bj890713 Becky (@bj890713) reported

    @VodafoneUK your customer service is appalling and non-existent? Do you have a proper number in which customers can speak to you? Or is it just this stupid chat online?

  • DarrenF1nchy Darren Finch (@DarrenF1nchy) reported

    @VodafoneUK Fix intermitted broadband 8 days i called them can't take it no more. So alright I complaint and they just ignored me too