1. Home
  2. Companies
  3. Vodafone
  4. Chester
Vodafone

Vodafone outages and service status in Chester, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Chester, including 0 direct reports.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Chester, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • JohnGreen1878
    J Green (@JohnGreen1878) reported from Halewood, England

    Come on @VodafoneUK I’ve have struggled to contact Tony for some time now and it’s causing major issues....

  • wesfromspeke
    Wes Chimuzu Jr (@wesfromspeke) reported from Garston, England

    Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean

  • Lyntrick
    L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported from Garston, England

    @VodafoneUK the sim swap has been done over the phone but she is not tech savvy and I deal with all her issues but am not allowed to sort things for her. I appreciate there's privacy laws etc but there should be a system in place for this kind of situation

  • JamesRoberts330
    James Roberts (@JamesRoberts330) reported from Halewood, England

    Hi @VodafoneUK is it correct that if my Home Broadband service is cancelled within the first 14 days that it gets disconnected 5 days after the cancellation request was raised, I called 191 to cancel yesterday (5 Nov) and they told me it disconnects on 10 November! Thanks. James

  • badeb1966
    Deb Colquitt (@badeb1966) reported from Heswall, England

    @VodafoneUK just got off the phone from your so called customer services, I’ve been screamed at by two of your Scottish call handlers, absolutely unacceptable. Probably the worst behaviour from a call handler that I have ever heard of!

  • Pfraser1974
    Fraser thomson (@Pfraser1974) reported from Chester, England

    @VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!

  • AndyMorse
    Andy Morse (@AndyMorse) reported from Chester, England

    @VodafoneUK you seem to have some sort of DNS or other issue on your broadband it has been slow all day near impossible this afternoon ... once it connects speeds are good ...

  • DaviesKatie
    𝕂𝕒𝕥𝕚𝕖 𝔸𝕟𝕟𝕖 (@DaviesKatie) reported from Heswall, England

    @teacherjo13 @VodafoneUK Are you having the same issue with Spotify too? So annoying!!

  • ScouseNumberOne
    Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

  • AndyMorse
    Andy Morse (@AndyMorse) reported from Chester, England

    @VodafoneUK You offshore service centres are rubbish I cannot get a problem sorted … can you DM a number I can call pls. I am out of contract so will be looking at other ISPs

  • JamesRoberts330
    James Roberts (@JamesRoberts330) reported from Halewood, England

    @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

  • IanLancaster65
    Dr Ian M Lancaster (@IanLancaster65) reported from Frodsham, England

    @VodafoneUK what a shambles. Switching accounts is supposed to be easy & seemless. I’m now on my 4th attempt & going round in circles. How about I just stop paying? Might get your attention then? Customer service? Nonexistent. #Vodafone

  • turnerjaksquin
    Jacqueline Turner (@turnerjaksquin) reported from Widnes, England

    @VodafoneUK I’m having connection problems with my data. Nothing is connecting when I put it on. I’m on public WiFi now

  • alan_jones
    Alan Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇺🇦 (@alan_jones) reported from Queensferry, Wales

    @VodafoneUK Thanks. I’ll try live chat later. Very disappointed with Vodafone’s laboured approach to customer care.

  • mellyallen74
    Melanie Allen (@mellyallen74) reported from Widnes, England

    @VodafoneUK Is there an internet outage in Widnes? Been without internet since 10am. Router reset but still flashing red?

  • MattTraynor1982
    Matthew Traynor (@MattTraynor1982) reported from Garston, England

    Hi @VodafoneUK I've recently had broadband installed with yourselves and was due to go live on the 18 May. However it has still not been activated. I am currently working from home and rely on having an active broadband connection. How do I go about getting a complaint raised?

  • Davidlouijones
    David jones (@Davidlouijones) reported from Christleton, England

    @VodafoneUK at 11:10 I started this call I'm still trying to get my number back. Worst customer experience in fact I'm shocked at how bad your company is.

  • Andyw1803
    Andy Wallace (@Andyw1803) reported from Kelsall, England

    @mrskishere @VodafoneUK I've been working my way round 3, Talktalk, Vidafone and BT. They're all unreliable and as bad as each other

  • 1972Pitbull
    Chef Dodd 🔪 (@1972Pitbull) reported from Runcorn, England

    @VodafoneUK your network has been rubbish this week, 5G and still have to rely on WiFi I pay good money Sort it

  • coleysworld
    Paul Cole (@coleysworld) reported from Ellesmere Port, England

    A customer of Vodafone for over 16 years 4 contracts and they couldn’t give me a call back on a upgrade. @VodafoneUK #ByeBye

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • C4R013256
    CAR0LE (@C4R013256) reported

    I would love to know why @VodafoneUK charges more for business broadband than personal broadband - and for a slower speed! BTW @VodafoneUK, your telephone agents urgently need to update their customer service skills.

  • bally1001
    AB (@bally1001) reported

    @reel_villan @VodafoneUK More the actual customer helpline after getting past the bots 🤖

  • BarnseyChr77489
    Chris Barnsey (@BarnseyChr77489) reported

    @VodafoneUK i Phone up Vodafone and spoke to someone from Vodafone and I asked someone about my Amazon gift card and she told me that they would not issue it until six months in because they want to make sure that people pay and don’t just back out after getting their Amazon gift card so

  • kegger1664
    brendan (@kegger1664) reported

    @TalkTalk No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!

  • DiggerandB
    Ellie & Layla AKA : Digger & Biscuit (@DiggerandB) reported

    @VodafoneUK I’d like to phone you and make a complaint but as I have no service ( for over two weeks) I can’t make or receive any calls! Any idea when you might get the / a transmitter working in PE12? Oh, and what compensation are you offering for providing no service?

  • Cliffyboy13
    Nigel Cliff (Old *** With Too Many Cameras) (@Cliffyboy13) reported

    @VodafoneUK You've sent me a bill despite me having left Vodafone in February,I tried phoning but your automated system doesn't cover my problem and your TOBI chat has been hanging for 20 minutes,how am I supposed to sort this out

  • mistermac97
    Michael MacAulay (@mistermac97) reported

    @hollymorgs @CityFibre @VodafoneUK Hi Holly, I'm sorry to hear your father's issues. Sadly this is an all too familiar story. They do not take responsibility. Vodafone should be able to give your father unlimited data under their Stay Connected Promise

  • CityFibre
    CityFibre (@CityFibre) reported

    @fankle_steve @VodafoneUK Sorry to hear about the delay with your connection. Please reach out to Vodafone directly regarding your installation and service status. As your service provider, they manage all scheduling and can provide the most up-to-date information on your appointment and connectivity.

  • AlThePlebb
    AlThePleb (@AlThePlebb) reported

    @VodafoneUK I'm a loyal broadband customer trying to spend money on a new S26 Ultra, but I can't get past your TOBi bot. Does anyone actually work there?

  • robbo__8
    Lee Robinson (@robbo__8) reported

    Why is my signal absolutely terrible nowadays @VodafoneUK? Always shows full with 5g but nothing ever loads. Have to use WiFi all the time.