Vodafone outages and service status in Chester, England

Problems in the last 24 hours in Chester, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

• 
  Dr Ian M Lancaster (@IanLancaster65) reported 13 seconds ago from Frodsham, England

  @VodafoneUK Nope. I’m ditching @VodafoneUK… or trying to. Now on 4th attempt. Maybe I’ll just shut down the direct debit. Maybe that’ll get your attention. Nothing else seems to work

• 
  David jones (@Davidlouijones) reported 2 minutes ago from Christleton, England

  @VodafoneUK at 11:10 I started this call I'm still trying to get my number back. Worst customer experience in fact I'm shocked at how bad your company is.

• 
  David jones (@Davidlouijones) reported 5 minutes ago from Christleton, England

  @EthanGiles1 @VodafoneUK 6hrs been transferred 7 times they are terrible

• 
  Fraser thomson (@Pfraser1974) reported 5 minutes ago from Chester, England

  @VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!

• 
  Deb Colquitt (@badeb1966) reported 7 minutes ago from Heswall, England

  @VodafoneUK dreadful dreadful customer service!

• 
  Wes Chimuzu Jr (@wesfromspeke) reported 7 minutes ago from Garston, England

  @VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can

• 
  Scouse Number 1 (@ScouseNumberOne) reported 14 minutes ago from Garston, England

  @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

• 
  Jacqueline Turner (@turnerjaksquin) reported 15 minutes ago from Widnes, England

  @VodafoneUK I’m having connection problems with my data. Nothing is connecting when I put it on. I’m on public WiFi now

• 
  𝕂𝕒𝕥𝕚𝕖 𝔸𝕟𝕟𝕖 (@DaviesKatie) reported 15 minutes ago from Heswall, England

  @teacherjo13 @VodafoneUK Are you having the same issue with Spotify too? So annoying!!

• 
  James Roberts (@JamesRoberts330) reported 22 minutes ago from Halewood, England

  Hi @VodafoneUK can you please check the signal and coverage in the #Gateacre area of #Liverpool (postcode to mention L25 5JY), there’s literally no 4G signal in the area and very slow 3G or No Service on iPhone X. Thanks #Vodafone #VodafoneUK 📱

• 
  John Pennington (@diygolf) reported 32 minutes ago from Runcorn, England

  @highwaylass @VodafoneUK The only place I got a signal with them was at the mother in laws 😱😱😳😳👎👎👎

• 
  Chris De Burger (@Chris_De_Burger) reported 34 minutes ago from Llay, Wales

  @VodafoneUK Hi Abul No need for DM Vodafone sold me 76mbs product although max was 68mps & min 46 Ultimate Guarantee of 55 & finally min speed of 40 It was over 60 to start with but now its down to 39 & you state you can't get it any better so since 05/19 you have reduced my speed by 33%

• 
  Darren Aitchison (@Bezakdaz) reported 37 minutes ago from Neston, England

  @VodafoneUK Hey Vodafone how can I get a free coffee from Costa? All other 3 family members of my 10GB Red Extra Plan get the offers on the app but I never get them.

• 
  Andy Morse (@AndyMorse) reported 38 minutes ago from Chester, England

  @VodafoneUK you seem to have some sort of DNS or other issue on your broadband it has been slow all day near impossible this afternoon ... once it connects speeds are good ...

• 
  Fraser thomson (@Pfraser1974) reported 41 minutes ago from Chester, England

  Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.

• 
  GARY JANES (@Backfromsydney) reported 46 minutes ago from Chester, England

  @VodafoneUK You are a joke! Went into a store for an upgrade that your staff couldn’t do! Ended up disconnecting my number for no reason ! Now have a phone with the wrong number. It took you two mins to F*** up, phone call after phone with no resolution. Lost work, furious 😡

• 
  Tim Gardner (@timtyler76) reported 55 minutes ago from Shotton, Wales

  Hoping that someone from @VodafoneUK tech 2 team ring me soon to fix my broadband. Been off for 55hrs now! And during half term!!

• 
  Wes Chimuzu Jr (@wesfromspeke) reported 56 minutes ago from Garston, England

  Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean

• 
  Daniel Edwards (@ItsDanEdwards) reported 58 minutes ago from Garston, England

  @ser_run80 🔔🔔🔔🔔🔔 it’s your “it’s nearly Friday which means @VodafoneUK #verymerewards are about to come out...!!!! “ alert. Public service... DONE.

• 
  Kate (@TaffyKate) reported 59 minutes ago from Gwersyllt, Wales

  Anyone else in @wrexham having issues with @VodafoneUK Internet?? Tries rebooting my router and its still not connecting

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JMF1498 (@JMF1498) reported 2 minutes ago

  @VodafoneUK The worst broadband we've ever used. Nowhere near the guaranteed minimum speed either absolutely awful.

• 
  BlackhandMedia Mk II (@Hanley40) reported 3 minutes ago

  Anyone else having problems with @VodafoneUK ? Mobile data does not work what am i paying for?

• 
  simon withers (@KalEl_WBS) reported 5 minutes ago

  @VodafoneUK how do I cancel a contract? I got sent a stac code. Now what!

• 
  Bri Hammond (@big1481b) reported 6 minutes ago

  @VodafoneUK avoid this company shambles no customer support lies and no internet

• 
  ian b 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MrMidnight1188) reported 6 minutes ago

  Internet down again @VodafoneUK 😡

• 
  Ceri Allman (@ceriallman3) reported 10 minutes ago

  No internet now for a week and cant even get vodafone to return a call and explain or give timescales. Anyone ever experienced similar? To say im disappointed in their customer service is an understatement. @VodafoneUK #vodafone #poorcustomerservice #vodafonefrustrations

• 
  Simon Denye (@simondenye) reported 10 minutes ago

  @VodafoneUK very poor customer service. Transferring my account from corporate ownership to personal still not sorted after 4 months and taking money off me in clear breach of banking regulations and the DD rules #FCA #@EE #@O2

• 
  Graham Neden-Watts (@grahamneden) reported 10 minutes ago

  @VodafoneUK you attempted to remotely eset two of our conpany phones yesterday. The "reset" has resulted in both phones having no mobile connectivity at all - no calls, no texts and no data. Your support chat both wants me to call 191 (I can't) and won't connect me to a person

• 
  RomeCarter (@RomeJoness9) reported 12 minutes ago

  @VodafoneUK @vodafone your complaint system is the worst that I have come across. Do better.

• 
  Jess Smith (@jessicamaysmith) reported 13 minutes ago

  @VodafoneUK why have I constantly had no service in my area for the past 2 months??????