Vodafone Outage Report in Chester, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Chester, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Chester, England
Latest outage, problems and issue reports in Chester and nearby locations:
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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Melanie Allen
(@mellyallen74) reported
from
Widnes, England
@VodafoneUK Is there an internet outage in Widnes? Been without internet since 10am. Router reset but still flashing red?
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left
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Jay Whewell
(@JayWHEWELL) reported
from
Liverpool, England
@DjLeeButler @VodafoneUK Lee you don't know the half of it Upgraded 12 days ago. Two iPhone 12s later which have been "misplaced" I'm still paying full wack for this new contract. I've been passed from pillar to post and given a specialist customer assistant. Just give me a phone ffs...
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Andy Morse
(@AndyMorse) reported
from
Chester, England
@VodafoneUK you seem to have some sort of DNS or other issue on your broadband it has been slow all day near impossible this afternoon ... once it connects speeds are good ...
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Matthew Traynor
(@MattTraynor1982) reported
from
Garston, England
Hi @VodafoneUK I've recently had broadband installed with yourselves and was due to go live on the 18 May. However it has still not been activated. I am currently working from home and rely on having an active broadband connection. How do I go about getting a complaint raised?
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Rhiannon - Checo&Seb Podium
(@rhiannonefc18) reported
from
Saltney, Wales
@VodafoneUK any reason into why my signal has been horrendous this morning?
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Fraser thomson
(@Pfraser1974) reported
from
Chester, England
@VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @VodafoneUK can you please try help me fix the 4300 error on my app. Tried everything now from using 4G and wifi, delete and reinstall, customer service even reset my account to no prevail. Can’t see any data usage, plan info etc on the app and online. Been over a week now!
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Fraser thomson
(@Pfraser1974) reported
from
Chester, England
Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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The Birdman of Handbridge
(@PapaJon1969) reported
from
Chester, England
Hey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really
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𝕂𝕒𝕥𝕚𝕖 𝔸𝕟𝕟𝕖
(@DaviesKatie) reported
from
Heswall, England
@teacherjo13 @VodafoneUK Are you having the same issue with Spotify too? So annoying!!
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Alex Gulrajani
(@AlexGulrajani) reported
from
Liverpool, England
Cannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!
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John McKerrell
(@mcknut) reported
from
Liverpool, England
@SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months
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Andy Wallace
(@Andyw1803) reported
from
Kelsall, England
@mrskishere @VodafoneUK I've been working my way round 3, Talktalk, Vidafone and BT. They're all unreliable and as bad as each other
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Jay Whewell
(@JayWHEWELL) reported
from
Liverpool, England
@VodafoneUK @DjLeeButler Suppose if I had 40k followers I'd get my issue sorted as well...
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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David Christian Rose
(@d_christianrose) reported
What's going on @VodafoneUK? Multiple people complaining all over the country that data isn't working. Advisers keep saying it's a local mast issue. Funny how I've been in 2 different locations today 60 miles apart and it's been the same.
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David Christian Rose
(@d_christianrose) reported
Initially they implied you must have been unlucky that the mast just happens to be down in Hampstead and Milton Keynes, the two places I was today. But, then it was down in Cambridge, Lancashire, Cornwall, Derbyshire, every postcode I gave them. Smell porkies. @VodafoneUK @Ofcom
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Russell Elliott
(@RussElliott96) reported
@VodafoneUK your website is very badly broken when it comes to applying for a new contract u fill everything out correctly to get to the credit check it says you need to go back and out correct details in They are correct it just doesn’t let you fix it or pass that bit pleaseHelp
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peter brason
(@AcademyDriving) reported
Still kicking up more fuss and compensation is now £55 which is getting close to the original amount promised that they refused to pay, guess I best take it but have told them I leave them as soon as I can, they cannot treat customers like this! @VodafoneUK
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T McG
(@McGinleyTony) reported
Does anyone else find @CityFibre @VodafoneUK absolutely brutal, with constant drop out of signal? Then when you finally get to speak to a human they tell you that they don’t guarantee the service but “if you upgrade” they will? So for the money I pay I shouldn’t expect broadband?
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Anshu sharma
(@anshusharma91) reported
@ViCustomerCare @VodafoneUK please resolve my issue
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Sarah Needle
(@SarahNeedle1872) reported
@VodafoneUK Unfortunately not although he (Stewart) did try to help me through the live chat. Has sent me a link to try though.
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Prof Alison Leary 💙#ProtectNurse
(@alisonleary1) reported
@eggerstweet @VodafoneGroup @VodafoneUK Thanks been with them for years think its time to look elsewwhere they have been awful for last couple of months
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Mr Inbetween
(@MrInbetween76) reported
Vodafone network has been shite today. Even when it says I have full 5G. It doesn’t seem to load anything. @VodafoneUK
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Nicola Rees
(@NicRee) reported
@VodafoneUK 47 min call 2 make complaint, asked to escalate & got passed back 2 technical. Same has happened again: 25 min call, asked 2 escalate complaint & they’ve put me back 2 technical. All I want 2 do is speak 2 somebody about cancellation/get exit fee removed as 0.5 upload