Vodafone outages and service status in Chester, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Chester, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Chester, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Vodafone
Vodafone is having issues since 10:40 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Vodafone Issues Reports Near Chester, England
Latest outage, problems and issue reports in Chester and nearby locations:
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Andy Morse (@AndyMorse) reported from Chester, England@VodafoneUK What is your customer service mission statement ... call 192 and wait an hour or more ... can you Emily more people you have loads of money ... a fair chunk from me
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Daniel Edwards (@ItsDanEdwards) reported from Garston, England@ser_run80 🔔🔔🔔🔔🔔 it’s your “it’s nearly Friday which means @VodafoneUK #verymerewards are about to come out...!!!! “ alert. Public service... DONE.
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Deb Colquitt (@badeb1966) reported from Heswall, EnglandNgl, @VodafoneUK your customer service on this occasion has been 5*, thank you!
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Chris De Burger (@Chris_De_Burger) reported from Llay, Wales@VodafoneUK Hi Abul No need for DM Vodafone sold me 76mbs product although max was 68mps & min 46 Ultimate Guarantee of 55 & finally min speed of 40 It was over 60 to start with but now its down to 39 & you state you can't get it any better so since 05/19 you have reduced my speed by 33%
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James Roberts (@JamesRoberts330) reported from Halewood, EnglandHi @VodafoneUK can you please check the signal and coverage in the #Gateacre area of #Liverpool (postcode to mention L25 5JY), there’s literally no 4G signal in the area and very slow 3G or No Service on iPhone X. Thanks #Vodafone #VodafoneUK 📱
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Wes Chimuzu Jr (@wesfromspeke) reported from Garston, EnglandPoor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean
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Melanie Allen (@mellyallen74) reported from Widnes, England@VodafoneUK Is there an internet outage in Widnes? Been without internet since 10am. Router reset but still flashing red?
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John Pennington (@diygolf) reported from Runcorn, England@highwaylass @VodafoneUK The only place I got a signal with them was at the mother in laws 😱😱😳😳👎👎👎
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Fraser thomson (@Pfraser1974) reported from Chester, EnglandDisgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.
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GARY JANES (@Backfromsydney) reported from Chester, England@VodafoneUK You are a joke! Went into a store for an upgrade that your staff couldn’t do! Ended up disconnecting my number for no reason ! Now have a phone with the wrong number. It took you two mins to F*** up, phone call after phone with no resolution. Lost work, furious 😡
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Tim Gardner (@timtyler76) reported from Shotton, WalesHoping that someone from @VodafoneUK tech 2 team ring me soon to fix my broadband. Been off for 55hrs now! And during half term!!
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Andy Wallace (@Andyw1803) reported from Kelsall, England@mrskishere @VodafoneUK I've been working my way round 3, Talktalk, Vidafone and BT. They're all unreliable and as bad as each other
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The Birdman of Handbridge (@PapaJon1969) reported from Chester, EnglandHey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really
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J Green (@JohnGreen1878) reported from Halewood, EnglandCome on @VodafoneUK I’ve have struggled to contact Tony for some time now and it’s causing major issues....
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Fraser thomson (@Pfraser1974) reported from Chester, England@VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!
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James Roberts (@JamesRoberts330) reported from Halewood, England@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Darren Aitchison (@Bezakdaz) reported from Neston, England@VodafoneUK Hey Vodafone how can I get a free coffee from Costa? All other 3 family members of my 10GB Red Extra Plan get the offers on the app but I never get them.
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GARY JANES (@Backfromsydney) reported from Chester, England@VodafoneUK Seems Vodafone’s idea of customer service is just to hang up !
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Wes Chimuzu Jr (@wesfromspeke) reported from Garston, England@VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren (@lauren_x08x) reported@VodafoneUK Poor service from Vodafone. I was offered a £75 voucher with my broadband package, due to it being incorrectly advertised Vodafone refuse to compensate for the full amount. Absolutely appalling after being a customer for years.
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Lloyd Stafford (@lloydlwlheating) reported@craigo_idealtec @VodafoneUK Shocking mate if they spent more time dealing with customer and less time sending people text messages everyday they might get more done 😳
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Alistair Heron - Al Fresco (@Al_roar) reported@MurrayEW @VodafoneUK That's the one. I turned down the opportunity at B&Q.
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Carl Porter (@CarlPorter1) reportedWhat is going on with @VodafoneUK Broadband today? Abs nightmare - proper garbage! Paid for the Chris Hill game but can’t watch it!
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Kirsten (@KTweetUK) reportedMe: I'd like to make a complaint please @VodafoneUK: No problem, let's just put you on hold for so long you'll forget why you're complaining/you hang up/lose the will to live
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SBT_Design (@SBT_Design) reported@VodafoneUK We've tried to sort it over the phone and got nowhere other than being told you'll monitor it for 72 hours. There's nothing to monitor! There's no internet! It's down. I don't believe you'll be able to do anything different other than tell me the same thing again.
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oblong (@bloxhamangel) reported@VodafoneUK I am having issues with my Apple Watch and have had since day one. Today it stopped working n apparently it is down to too many numbers being assigned to it. Vodafone do that their end not me. another hour wasted on the phone and it still doesn’t work. want to send it back tbh
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C H L O É (@ChloeAnnaliese) reported@VodafoneUK worst customer service ever! Advised I could have a certain contract price and then right at the end told I can no longer use the discount offered! Avoid!
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John Johanson (@LfcJohnJo) reportedCan't believe how much of a joke @VodafoneUK "tech" team are. Two openreach engineer's told them I need a new router and they still refuse to send one?? Even their own customer service have said it is a joke!! Looks like I will need a new provider then. Any suggestions?
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Sam (@sammeytxx) reported@VodafoneUK now they have been told it will be 1pm tomorrow... why should they pay for a service they clearly can’t use? Shocking company!