Vodafone outages and service status in Chester, England
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- Vodafone generated 0 outage signals in the last 24 hours around Chester, including 0 direct reports.
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Problems in the last 24 hours in Chester, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Chester, England
Latest outage, problems and issue reports in Chester and nearby locations:
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James Roberts (@JamesRoberts330) reported from Halewood, EnglandHi @VodafoneUK is it correct that if my Home Broadband service is cancelled within the first 14 days that it gets disconnected 5 days after the cancellation request was raised, I called 191 to cancel yesterday (5 Nov) and they told me it disconnects on 10 November! Thanks. James
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Paul Cole (@coleysworld) reported from Ellesmere Port, EnglandA customer of Vodafone for over 16 years 4 contracts and they couldn’t give me a call back on a upgrade. @VodafoneUK #ByeBye
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James Roberts (@JamesRoberts330) reported from Halewood, EnglandHi @VodafoneUK can you please check the signal and coverage in the #Gateacre area of #Liverpool (postcode to mention L25 5JY), there’s literally no 4G signal in the area and very slow 3G or No Service on iPhone X. Thanks #Vodafone #VodafoneUK 📱
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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Andy Morse (@AndyMorse) reported from Chester, England@VodafoneUK What is your customer service mission statement ... call 192 and wait an hour or more ... can you Emily more people you have loads of money ... a fair chunk from me
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The Birdman of Handbridge (@PapaJon1969) reported from Chester, England@VodafoneUK Your service is down, your call centre is down, your website is down. WTF I need to book a house move asap. How can I do this when I can't speak to you ? So fed up with this poor excuse of a service provider been loyal for years but enough is enough. Someone DM please
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Andy Morse (@AndyMorse) reported from Chester, England@VodafoneUK you seem to have some sort of DNS or other issue on your broadband it has been slow all day near impossible this afternoon ... once it connects speeds are good ...
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David jones (@Davidlouijones) reported from Christleton, England@EthanGiles1 @VodafoneUK 6hrs been transferred 7 times they are terrible
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Matthew Traynor (@MattTraynor1982) reported from Garston, EnglandHi @VodafoneUK I've recently had broadband installed with yourselves and was due to go live on the 18 May. However it has still not been activated. I am currently working from home and rely on having an active broadband connection. How do I go about getting a complaint raised?
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Fraser thomson (@Pfraser1974) reported from Chester, England@VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!
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GARY JANES (@Backfromsydney) reported from Chester, England@VodafoneUK Seems Vodafone’s idea of customer service is just to hang up !
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Chef Dodd 🔪 (@1972Pitbull) reported from Runcorn, England@VodafoneUK your network has been rubbish this week, 5G and still have to rely on WiFi I pay good money Sort it
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Deb Colquitt (@badeb1966) reported from Heswall, England@VodafoneUK @VodafoneUK just got off the phone from your so called customer services, I’ve been screamed at by two of your Scottish call handlers, absolutely unacceptable. Probably the worst behaviour from call handlers that I have ever heard of!
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Daniel Edwards (@ItsDanEdwards) reported from Garston, England@ser_run80 🔔🔔🔔🔔🔔 it’s your “it’s nearly Friday which means @VodafoneUK #verymerewards are about to come out...!!!! “ alert. Public service... DONE.
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The Birdman of Handbridge (@PapaJon1969) reported from Chester, EnglandHey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really
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Fraser thomson (@Pfraser1974) reported from Chester, EnglandDisgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.
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Kate (@TaffyKate) reported from Gwersyllt, WalesAnyone else in @wrexham having issues with @VodafoneUK Internet?? Tries rebooting my router and its still not connecting
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Rhiannon - Checo&Seb Podium (@rhiannonefc18) reported from Saltney, Wales@VodafoneUK any reason into why my signal has been horrendous this morning?
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Dr Ian M Lancaster (@IanLancaster65) reported from Frodsham, England@VodafoneUK Nope. I’m ditching @VodafoneUK… or trying to. Now on 4th attempt. Maybe I’ll just shut down the direct debit. Maybe that’ll get your attention. Nothing else seems to work
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Deb Colquitt (@badeb1966) reported from Heswall, England@VodafoneUK just got off the phone from your so called customer services, I’ve been screamed at by two of your Scottish call handlers, absolutely unacceptable. Probably the worst behaviour from a call handler that I have ever heard of!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Cornish Bantam - Support Ukraine & Her People! (@kerstingfamily) reported@MichelleBeckett @SkyUK @VodafoneUK There are lots of bad stories about Vodafone on here, just been fined millions for bad service. There's some advice about how to get your way, I can't remember if it was Martyn Lewis or not. Ask AI...
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Dionne W (@dionnewills) reported@VodafoneUK who can help me with a complaint about a broadband service issue? My elderly parents have been without internet for seven weeks now and you will not listen to them or send out an engineer.
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Lewis Wood (@LewisWood2020) reported@AJRAllModCons @VodafoneUK Write them a letter, I had the same issue, Indian call centres telling me I have no option but to pay. They soon wiped the debt when I wrote a strong complaint letter
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Hannah 🦦 (@Hannahh182) reported@AJRAllModCons @VodafoneUK I had the same with Vodafone. Customer service was awful, I had them literally laughing and hanging up on me. Nearly caused us to lose a house move. I’ve sworn to never go back to them unfortunately!
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Nina Moir (@neenooor) reported@TfL @SW_Help @VodafoneUK please fix the wifi/mobile networks/network rail app so we can see when trains are coming at Waterloo! Constant delays, you have to hedge your bets at which train to get . Be great if there was a way of having uptodate info to run between platforms!
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Wingssherpa (@WingsSherpa) reported@MichelleBeckett @SkyUK @VodafoneUK No surprise Virgin Media was fined by OFCOM last week for its poor customer service, Michelle.
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Randall Flagg (@RandallFlaggDT) reported@AJRAllModCons @VodafoneUK Did the same to me, lodge an official complaint with Vodafone. Specialist Care Manager, Vodafone Limited, The Connection, Newbury, Berkshire, RG14 2FN. Ask for a complaint reference number and keep records of all contact. Then write to all three credit agencies outlining the details and reference the complaint number. They really are shady bastards.
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Elle 🌸🗽 (@hellosunshine52) reported@MichelleBeckett @SkyUK @VodafoneUK I’m so sorry for your loss. I can’t imagine how hard all this is. For your info with regard to your issue - virgin media have just been fined £28m for preventing people ending their contracts. Perhaps talks to the culture internally that you are describing
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jolene Pittock (@joleneepittock) reported@MichelleBeckett @SkyUK @VodafoneUK They are the worst when someone passes away. By far the most disappointing company I had to deal with at the worst time.
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dissyteabag (@dissy_teabag) reported@MichelleBeckett @SkyUK @VodafoneUK I found the worst to deal with were tv licensing I was harassed for weeks after telling them dad died as they were adamant mum needed in for her care home which she didn’t