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Vodafone Outage Report in Chester, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Chester, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Chester, England 02/01/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Chester, England

The most recent Vodafone outage reports came from the following cities: Wrexham and Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomWrexham Total Blackout
United KingdomWrexham Total Blackout
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomLiverpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • AlexGulrajani Alex Gulrajani (@AlexGulrajani) reported from Liverpool, England

    Cannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!

  • PapaJon1969 The Birdman of Handbridge (@PapaJon1969) reported from Chester, England

    Hey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really

  • Bezakdaz Darren Aitchison (@Bezakdaz) reported from Neston, England

    @VodafoneUK Hey Vodafone how can I get a free coffee from Costa? All other 3 family members of my 10GB Red Extra Plan get the offers on the app but I never get them.

  • Scouseblinder Jay (@Scouseblinder) reported from Liverpool, England

    @VodafoneUK Servers down again joke

  • vickers1983 Lee Vickers🤜🤛🏿 (@vickers1983) reported from Liverpool, England

    @kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3

  • Pfraser1974 Fraser thomson (@Pfraser1974) reported from Chester, England

    @VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Halewood, England

    @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

  • DaviesKatie 𝕂𝕒𝕥𝕚𝕖 𝔸𝕟𝕟𝕖 (@DaviesKatie) reported from Heswall, England

    @teacherjo13 @VodafoneUK Are you having the same issue with Spotify too? So annoying!!

  • wesfromspeke Wes Chimuzu Jr (@wesfromspeke) reported from Garston, England

    Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean

  • AndyMorse Andy Morse (@AndyMorse) reported from Chester, England

    @VodafoneUK you seem to have some sort of DNS or other issue on your broadband it has been slow all day near impossible this afternoon ... once it connects speeds are good ...

  • matthew3reed Matthew Reed (@matthew3reed) reported from Liverpool, England

    @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

  • vickers1983 Lee Vickers🤜🤛🏿 (@vickers1983) reported from Liverpool, England

    @kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left

  • Andyw1803 Andy Wallace (@Andyw1803) reported from Kelsall, England

    @mrskishere @VodafoneUK I've been working my way round 3, Talktalk, Vidafone and BT. They're all unreliable and as bad as each other

  • Pfraser1974 Fraser thomson (@Pfraser1974) reported from Chester, England

    Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.

  • mellyallen74 Melanie Allen (@mellyallen74) reported from Widnes, England

    @VodafoneUK Is there an internet outage in Widnes? Been without internet since 10am. Router reset but still flashing red?

  • matthew3reed Matthew Reed (@matthew3reed) reported from Liverpool, England

    @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

  • matthew3reed Matthew Reed (@matthew3reed) reported from Liverpool, England

    @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

  • mcknut John McKerrell (@mcknut) reported from Liverpool, England

    @SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months

  • wesfromspeke Wes Chimuzu Jr (@wesfromspeke) reported from Garston, England

    @VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • _HappyFish_ Lorraine Cope (@_HappyFish_) reported

    And if you're wondering why we haven't just cancelled @VodafoneUK, we did. Then, 2 days later, we got a message from @skytv saying there was a problem with our order. A couple of hours after that, we received a text from @VodafoneUK saying, "Thanks for choosing to stay with us."

  • smartercoach Carla Pither (@smartercoach) reported

    @VodafoneUK what is up with your service? I’ve been waiting for a router to arrive. The activation was on Feb 24th! Your chat agents are hopeless and powerless to escalate complaints. there was no problem with finance department setting up my direct debit.

  • onepurpledragon ♔♑️TheSithQueen♑️♔™ (@onepurpledragon) reported

    @Darth_VaderNo1 @TwitterBlue They won’t even let me have it because the app does not recognise my network provider (!) to register my phone number - I’m with @VodafoneUK who are global (yeah I know doesn’t compute) But that’s ok I’ve saved £11 quid. I don’t need a blue tick. I’m famous enough thanks 👅

  • investologica investologica (@investologica) reported

    @hatespurs4life @VodafoneUK It’s **** tbh. There’s no reason I shouldn’t be able to use data. Displays on my phone as 4G as well…

  • huggy121 Paul Hawthorne (@huggy121) reported

    @VodafoneUK I had an installation of Full Fibre 900 on Friday 24th February.The City Fibre engineers were on time, explained what they were going to do and where was the best place to put the ONT box and router. I was told it would be working in 40 minutes. It's still not working

  • KlesserNicole NgfKlesser (@KlesserNicole) reported

    @VodafoneUK Been without internet since yesterday morning and no response to my DM either so can someone please pick this up- appreciate help to loyal customer of 20 years..

  • smartercoach Carla Pither (@smartercoach) reported

    @VodafoneUK what has gone wrong with our broadband service? I haven’t received the router for a service that was activated on the 24/2/23. Your chat agents are ineffective, DPD ineffective, and access to online account problematic. When will you act become customer focused?

  • SquirrelsStocks Elliot Adam (@SquirrelsStocks) reported

    @VodafoneUK i look forward to having someone contact me on this app to sort the problem out and offer appropriate compensation for the disruptions and blatant lie I received from my last customer service experience. (The length of time of my contact x cost of Spotify would do.)

  • BillyG31627468 BillyG (@BillyG31627468) reported

    @VodafoneUK I can’t use my phone here in France No internet no phone calls nothing Please help

  • CraigReTweeting Craig (@CraigReTweeting) reported

    @VodafoneUK Well it's down completely for ADSL and the backup 4G is really slow/intermittent. Can barely load anything to report it.