Vodafone outages and service status in Chester, England

Problems in the last 24 hours in Chester, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

• 
  David jones (@Davidlouijones) reported 2 minutes ago from Christleton, England

  @VodafoneUK at 11:10 I started this call I'm still trying to get my number back. Worst customer experience in fact I'm shocked at how bad your company is.

• 
  Daniel Edwards (@ItsDanEdwards) reported 2 minutes ago from Garston, England

  @ser_run80 🔔🔔🔔🔔🔔 it’s your “it’s nearly Friday which means @VodafoneUK #verymerewards are about to come out...!!!! “ alert. Public service... DONE.

• 
  Chef Dodd 🔪 (@1972Pitbull) reported 2 minutes ago from Runcorn, England

  @VodafoneUK your network has been rubbish this week, 5G and still have to rely on WiFi I pay good money Sort it

• 
  Kate (@TaffyKate) reported 4 minutes ago from Gwersyllt, Wales

  Anyone else in @wrexham having issues with @VodafoneUK Internet?? Tries rebooting my router and its still not connecting

• 
  GARY JANES (@Backfromsydney) reported 6 minutes ago from Chester, England

  @VodafoneUK Seems Vodafone’s idea of customer service is just to hang up !

• 
  Wes Chimuzu Jr (@wesfromspeke) reported 7 minutes ago from Garston, England

  Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean

• 
  L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported 9 minutes ago from Garston, England

  @VodafoneUK the sim swap has been done over the phone but she is not tech savvy and I deal with all her issues but am not allowed to sort things for her. I appreciate there's privacy laws etc but there should be a system in place for this kind of situation

• 
  Lee Radford (@LeeRadfo) reported 10 minutes ago from Halewood, England

  @VodafoneUK Thanks for your reply Stephen. But you haven’t answered my question. Can you please educate your colleagues not to lie to a customer about a competitor just to get a sale. @CPWTweets #PoorPractice

• 
  Fraser thomson (@Pfraser1974) reported 21 minutes ago from Chester, England

  @VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!

• 
  Tim Gardner (@timtyler76) reported 25 minutes ago from Shotton, Wales

  Hoping that someone from @VodafoneUK tech 2 team ring me soon to fix my broadband. Been off for 55hrs now! And during half term!!

• 
  Deb Colquitt (@badeb1966) reported 27 minutes ago from Heswall, England

  @VodafoneUK @VodafoneUK just got off the phone from your so called customer services, I’ve been screamed at by two of your Scottish call handlers, absolutely unacceptable. Probably the worst behaviour from call handlers that I have ever heard of!

• 
  Matthew Traynor (@MattTraynor1982) reported 35 minutes ago from Garston, England

  Hi @VodafoneUK I've recently had broadband installed with yourselves and was due to go live on the 18 May. However it has still not been activated. I am currently working from home and rely on having an active broadband connection. How do I go about getting a complaint raised?

• 
  Andy Morse (@AndyMorse) reported 39 minutes ago from Chester, England

  @VodafoneUK You offshore service centres are rubbish I cannot get a problem sorted … can you DM a number I can call pls. I am out of contract so will be looking at other ISPs

• 
  GARY JANES (@Backfromsydney) reported 39 minutes ago from Chester, England

  @VodafoneUK You are a joke! Went into a store for an upgrade that your staff couldn’t do! Ended up disconnecting my number for no reason ! Now have a phone with the wrong number. It took you two mins to F*** up, phone call after phone with no resolution. Lost work, furious 😡

• 
  Rhiannon - Checo&Seb Podium (@rhiannonefc18) reported 40 minutes ago from Saltney, Wales

  @VodafoneUK any reason into why my signal has been horrendous this morning?

• 
  Paul Cole (@coleysworld) reported 43 minutes ago from Ellesmere Port, England

  A customer of Vodafone for over 16 years 4 contracts and they couldn’t give me a call back on a upgrade. @VodafoneUK #ByeBye

• 
  Andy Wallace (@Andyw1803) reported 49 minutes ago from Kelsall, England

  @mrskishere @VodafoneUK I've been working my way round 3, Talktalk, Vidafone and BT. They're all unreliable and as bad as each other

• 
  Fraser thomson (@Pfraser1974) reported 55 minutes ago from Chester, England

  Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.

• 
  J Green (@JohnGreen1878) reported 57 minutes ago from Halewood, England

  Come on @VodafoneUK I’ve have struggled to contact Tony for some time now and it’s causing major issues....

• 
  James Roberts (@JamesRoberts330) reported 59 minutes ago from Halewood, England

  Hi @VodafoneUK is it correct that if my Home Broadband service is cancelled within the first 14 days that it gets disconnected 5 days after the cancellation request was raised, I called 191 to cancel yesterday (5 Nov) and they told me it disconnects on 10 November! Thanks. James

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael Dance (@ourdancefamily) reported 3 seconds ago

  .@SMARTYMobileUK is a waste of space. Their live chat asks you a load of trash and to cancel a sim is a pain in the arse. Why can’t a mobile company see the account you’ve logged into and actually provide decent support, every other network can, let’s hope @VodafoneUK fixes it!!

• 
  stewart johnstone (@sdjohnstone) reported 4 minutes ago

  @VodafoneUK so these are the stats on rail connectivity , no surprise EE was the only network that met Ofcom’s benchmark of 42 per cent of measured rail segments. Three recorded 21 per cent, O2 reached 20 per cent, while Vodafone achieved 17 per cent.

• 
  Scott Garner (@D0C_RAY) reported 4 minutes ago

  @VodafoneUK Red contract is ending and I received a text saying I’ll be charged for my entertainment package if I don’t cancel. If I renew my contract for another red package including entertainment do I need to cancel & resubscribe or do you roll the sub? Called 191 and no help.

• 
  Karen Loughridge (@KLearn) reported 5 minutes ago

  @VodafoneUK I’m looking for a new business account using my existing business number to replace inadequate @EE offering and atrocious customer service. Best outlet please for Business customers Nr Sheffield?

• 
  Bri Hammond (@big1481b) reported 6 minutes ago

  @VodafoneUK please avoid this company customer service poor and very rude

• 
  James R (@Jamesreaney92) reported 8 minutes ago

  @jeevesy61 @VodafoneUK Wifi in the whole area is awful mate!

• 
  Tim Aston (@AstonTimothy) reported 14 minutes ago

  @VodafoneUK Hi, my broadband has gone very low speed and my app will not work. Can you help?

• 
  Nigel Cliff (Old *** With Too Many Cameras) (@Cliffyboy13) reported 18 minutes ago

  If you're with @VodafoneUK and decide to leave god help you, they're a nightmare.

• 
  Carla laughs a lot (@CarlaMRS2386) reported 18 minutes ago

  Hello @VodafoneUK, I’ve played your ‘rewards’ via the app since they started and I am yet to win a single thing, at all, in that whole time. Do people actually win any of the prizes you claim that you can win? Everyone I know on Vodaphone says the same, never won anything.

• 
  🇳🇬✨ (@Cajovi_Daniel) reported 20 minutes ago

  Is @VodafoneUK broadband down? Or is it just mine?