Vodafone Outage Report in Gwersyllt, Wrexham, Wales
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E-mailProblems in the last 24 hours in Gwersyllt, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Gwersyllt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Wi-fi (15%)
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Phone (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Gwersyllt, Wales
Latest outage, problems and issue reports in Gwersyllt and nearby locations:
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Andy Morse
(@AndyMorse) reported
from
Chester, England
@VodafoneUK you seem to have some sort of DNS or other issue on your broadband it has been slow all day near impossible this afternoon ... once it connects speeds are good ...
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The Birdman of Handbridge
(@PapaJon1969) reported
from
Chester, England
@VodafoneUK Your service is down, your call centre is down, your website is down. WTF I need to book a house move asap. How can I do this when I can't speak to you ? So fed up with this poor excuse of a service provider been loyal for years but enough is enough. Someone DM please
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David jones
(@Davidlouijones) reported
from
Christleton, England
@VodafoneUK I would advise anyone that wishes to avoid stress and poor customer support to NOT MOVE TO #vodaphoneUK. I payed for two phones and two contracts last week since then no phones or sims have arrived and my number has been cut off.
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Chris De Burger
(@Chris_De_Burger) reported
from
Llay, Wales
@VodafoneUK Hi Abul No need for DM Vodafone sold me 76mbs product although max was 68mps & min 46 Ultimate Guarantee of 55 & finally min speed of 40 It was over 60 to start with but now its down to 39 & you state you can't get it any better so since 05/19 you have reduced my speed by 33%
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Andy Morse
(@AndyMorse) reported
from
Chester, England
@VodafoneUK You offshore service centres are rubbish I cannot get a problem sorted … can you DM a number I can call pls. I am out of contract so will be looking at other ISPs
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🏴LEWISBAILEYJONES🏴
(@LewisBailey93) reported
from
Wrexham, Wales
@VodafoneUK been waiting since the 10th November for my NUC code - what a joke! When I’ve called up to speak with customer service they’ve advised they can’t help... Shouldn’t take this long!!
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Ian Winter
(@PokerPimp05) reported
from
Wrexham, Wales
@Ofcom my broadband provider is @VodafoneUK and I'm promised 60mb/s. For over a year now the fastest it's been is 15mb/s. They say its because of a @OpenreachHelp fault. I have a year left on my contract. Can I cancel without paying a fee?
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Fraser thomson
(@Pfraser1974) reported
from
Chester, England
Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.
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Carl Edwards
(@CarlEdw85324960) reported
from
Ifton Heath, England
@VodafoneUK is the network down had no signal 2nd day running now??
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Fraser thomson
(@Pfraser1974) reported
from
Chester, England
@VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!
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Barry Daniels🏴 #FBIW #FBPE #UTST
(@BarryWxm) reported
from
Wrexham, Wales
@VodafoneUK Had your fibre package installed Tuesday. Internet fine. Landline not worked since have spent four hours on phone trying a remote fix. Installation was botched need engineers back to property. Can you help?
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Tim Gardner
(@timtyler76) reported
from
Shotton, Wales
Hoping that someone from @VodafoneUK tech 2 team ring me soon to fix my broadband. Been off for 55hrs now! And during half term!!
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Kate
(@TaffyKate) reported
from
Gwersyllt, Wales
Anyone else in @wrexham having issues with @VodafoneUK Internet?? Tries rebooting my router and its still not connecting
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Barnchik 🏴
(@Barnchik) reported
from
Ellesmere Rural, England
@VodafoneUK WHEN ARE YOU GOING TO SORT MY COMPLAINT. 6 mths now. I still don't have Home Broadband. I work from home. I'm relying on a MyFi which is inadequate. I feel the Advocacy Team/Customer relations Team are purposefully ignoring my case now @AhmedShelbaya @OmbudServices
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David jones
(@Davidlouijones) reported
from
Christleton, England
@EthanGiles1 @VodafoneUK 6hrs been transferred 7 times they are terrible
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Alan Jones 🏴 🇺🇦
(@alan_jones) reported
from
Queensferry, Wales
@VodafoneUK Thanks. I’ll try live chat later. Very disappointed with Vodafone’s laboured approach to customer care.
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Amy 💖💜💙
(@thatgirlAmyRay) reported
from
Connah's Quay, Wales
@emabob79 @VodafoneUK Been a customer for 8 years now - it’s just through interaction with their posts on social media that I received this, something which I do pretty regularly 🥰
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The Birdman of Handbridge
(@PapaJon1969) reported
from
Chester, England
Hey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really
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Rhiannon - Checo&Seb Podium
(@rhiannonefc18) reported
from
Saltney, Wales
@VodafoneUK any reason into why my signal has been horrendous this morning?
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David jones
(@Davidlouijones) reported
from
Christleton, England
@VodafoneUK at 11:10 I started this call I'm still trying to get my number back. Worst customer experience in fact I'm shocked at how bad your company is.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Owen
(@Stuoos) reported
@VodafoneUK my internet has been down most of the day. I can't get through to support via phone or live chat.
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Julian Allen
(@12JaffaCakes) reported
@LWhite75 @VodafoneUK If it's any consolation, my broadband (in North Wales) is down to 2 Mbps. Should be 36. First reported Weds 30th. It's just been escalated to level 3 (woohoo). Only trouble is I don't know how many levels there are. Unsurprisingly, it's fine during the day.
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Woody
(@woody_cafc) reported
.@VodafoneUK 6 hours with no wifi in Maidstone now, any danger of an explanation? As normal useless customer service from the most useless company 👍🏻👍🏻👍🏻
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carmadness
(@oldfordsrule) reported
@simontomlinson @BBCNews @VodafoneUK Yep mine and my mates are down too, we are both on different exchanges, got to wonder what has happened to wipe out all web across the entire county, and yet no mention of it anywhere media wise
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Nicole
(@nicolelc29) reported
@VodafoneUK any idea when your broadband will be back up and running in Kent? It's been down all day
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Erdal ULUS
(@erdalulus) reported
@Johnstapleshere @VodafoneUK Yes, there is a problem at ME16
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Mark Jennings
(@mark_jennings) reported
@Tannice_ @VodafoneUK @VodafoneUKBiz broadband down in ME3 area of Rochester , Kent since about 1:45pm. Any timescale on a fix?
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Jenny🍸
(@Jenny__S_) reported
Seriously @VodafoneUK has the most #appallingcustomerservice I have ever encountered! Phoned to query my bill, only option was chat. Connected to chat at 16:12 connection lost 16:36 reconnected to another agent @ 16:41 asked to raise complaint @ 16:47 took over 3hours to raise😡
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Erdal ULUS
(@erdalulus) reported
@VodafoneUK ME16 DOWN😡
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Katy Evans
(@katyevans101) reported
@VodafoneUK broadband not working Ashford Kent, 25 mins and counting waiting for someone to take my call…