Vodafone Outage Report in Gwersyllt, Wrexham, Wales
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E-mailProblems in the last 24 hours in Gwersyllt, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Gwersyllt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Wi-fi (14%)
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Phone (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Gwersyllt, Wales
Latest outage, problems and issue reports in Gwersyllt and nearby locations:
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David jones
(@Davidlouijones) reported
from
Christleton, England
@VodafoneUK at 11:10 I started this call I'm still trying to get my number back. Worst customer experience in fact I'm shocked at how bad your company is.
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Rhiannon - Checo&Seb Podium
(@rhiannonefc18) reported
from
Saltney, Wales
@VodafoneUK any reason into why my signal has been horrendous this morning?
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David jones
(@Davidlouijones) reported
from
Christleton, England
@EthanGiles1 @VodafoneUK 6hrs been transferred 7 times they are terrible
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The Birdman of Handbridge
(@PapaJon1969) reported
from
Chester, England
Hey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really
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Kate
(@TaffyKate) reported
from
Gwersyllt, Wales
Anyone else in @wrexham having issues with @VodafoneUK Internet?? Tries rebooting my router and its still not connecting
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David jones
(@Davidlouijones) reported
from
Christleton, England
@VodafoneUK I would advise anyone that wishes to avoid stress and poor customer support to NOT MOVE TO #vodaphoneUK. I payed for two phones and two contracts last week since then no phones or sims have arrived and my number has been cut off.
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Alan Jones 🏴 🇺🇦
(@alan_jones) reported
from
Queensferry, Wales
@VodafoneUK Thanks. I’ll try live chat later. Very disappointed with Vodafone’s laboured approach to customer care.
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Carl Edwards
(@CarlEdw85324960) reported
from
Ifton Heath, England
@VodafoneUK is the network down had no signal 2nd day running now??
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Barry Daniels🏴 #FBIW #FBPE #UTST
(@BarryWxm) reported
from
Wrexham, Wales
@VodafoneUK Had your fibre package installed Tuesday. Internet fine. Landline not worked since have spent four hours on phone trying a remote fix. Installation was botched need engineers back to property. Can you help?
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Andy Morse
(@AndyMorse) reported
from
Chester, England
@VodafoneUK You offshore service centres are rubbish I cannot get a problem sorted … can you DM a number I can call pls. I am out of contract so will be looking at other ISPs
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Amy 💖💜💙
(@thatgirlAmyRay) reported
from
Connah's Quay, Wales
@emabob79 @VodafoneUK Been a customer for 8 years now - it’s just through interaction with their posts on social media that I received this, something which I do pretty regularly 🥰
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🏴LEWISBAILEYJONES🏴
(@LewisBailey93) reported
from
Wrexham, Wales
@VodafoneUK been waiting since the 10th November for my NUC code - what a joke! When I’ve called up to speak with customer service they’ve advised they can’t help... Shouldn’t take this long!!
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Fraser thomson
(@Pfraser1974) reported
from
Chester, England
@VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!
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Chris De Burger
(@Chris_De_Burger) reported
from
Llay, Wales
@VodafoneUK Hi Abul No need for DM Vodafone sold me 76mbs product although max was 68mps & min 46 Ultimate Guarantee of 55 & finally min speed of 40 It was over 60 to start with but now its down to 39 & you state you can't get it any better so since 05/19 you have reduced my speed by 33%
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Barnchik 🏴
(@Barnchik) reported
from
Ellesmere Rural, England
@VodafoneUK WHEN ARE YOU GOING TO SORT MY COMPLAINT. 6 mths now. I still don't have Home Broadband. I work from home. I'm relying on a MyFi which is inadequate. I feel the Advocacy Team/Customer relations Team are purposefully ignoring my case now @AhmedShelbaya @OmbudServices
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Tim Gardner
(@timtyler76) reported
from
Shotton, Wales
Hoping that someone from @VodafoneUK tech 2 team ring me soon to fix my broadband. Been off for 55hrs now! And during half term!!
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Andy Morse
(@AndyMorse) reported
from
Chester, England
@VodafoneUK you seem to have some sort of DNS or other issue on your broadband it has been slow all day near impossible this afternoon ... once it connects speeds are good ...
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The Birdman of Handbridge
(@PapaJon1969) reported
from
Chester, England
@VodafoneUK Your service is down, your call centre is down, your website is down. WTF I need to book a house move asap. How can I do this when I can't speak to you ? So fed up with this poor excuse of a service provider been loyal for years but enough is enough. Someone DM please
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Fraser thomson
(@Pfraser1974) reported
from
Chester, England
Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.
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Ian Winter
(@PokerPimp05) reported
from
Wrexham, Wales
@Ofcom my broadband provider is @VodafoneUK and I'm promised 60mb/s. For over a year now the fastest it's been is 15mb/s. They say its because of a @OpenreachHelp fault. I have a year left on my contract. Can I cancel without paying a fee?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jodie Doubleday
(@jodiedoubleday) reported
@VodafoneUK my internet went down at around midnight tonight, tried restarting the router etc and it has not come back. Any issues in the CT1 area?
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Dragonfire W
(@dragonfire_w) reported
@VodafoneUK I’ve checked and there’s an outage that’s predicted to be fixed by 6am.
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Natalie Parsons
(@Mummypig18) reported
@VodafoneUK my broadband is down, the live chat is unavailable and (even though you’ve emailed me my username and a temp password) I can’t log into my account as you say username not recognised. How can I get this resolved?
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stuart millward
(@00pidge00) reported
@VodafoneUK @marpster Seems like the outage is covering most cities . So how about an explanation instead of telling us to check your testing tool.
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Dr Mark Stone 🇺🇦
(@DrMarkRStone) reported
@VodafoneUK Just been on the phone to your useless customer services. They told me that because the LOS red light is on they need to send an engineer out within the next 48 working hours, so I’m not probably looking till Tuesday with no internet (1)
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Nicole-Louise Crisp
(@NicoleCrisp1) reported
@VodafoneUK my partner has phone u multiple times & complained over the last 2 years & you were going 2 sort it out everytime & a callback was guaranteed. U have not called back once. This is shocking customer service who can we complain 2 now if complaints aren’t being delt with
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Gemma
(@gemgem800) reported
@VodafoneUK is there any 4G data issues in the ne8 area? I have been unable to use it in certain streets around my house since mid December and it’s becoming a problem now.
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Joe.
(@JoeBerr7) reported
@VodafoneUK fix your broadband service 👏
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Nida
(@mixedmaghribiya) reported
@VodafoneUK I've had the worst experience with Vodafone with morning. Spoke to 4 different people as the calls kept getting cut off - no solution, and they sent a WiFi boost to the wrong address. No one seems able to fix it either. Definitely going to switch to any other provider
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ᴶᵃᵐⁱᵉ
(@SiinthAP) reported
@c3iq @QQMOARZ @VodafoneUK My account says estimated fix at 6am. This is because Vodafone keep taking on all these new customers without upgrading their equipment. Of course it’s going to go down.