Vodafone Outage Report in Gwersyllt, Wrexham, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Gwersyllt, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Gwersyllt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at Vodafone
Vodafone is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (24%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Gwersyllt, Wrexham, Wales
The most recent Vodafone outage reports came from the following cities: Ellesmere, Wrexham and Flint.
| City | Problem Type | Report Time |
|---|---|---|
 Ellesmere |
Phone | |
| Wrexham |
Internet | |
| Flint |
Total Blackout | |
| Wrexham |
Total Blackout | |
| Wrexham |
Internet | |
| Wrexham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Gwersyllt, Wales
Latest outage, problems and issue reports in Gwersyllt and nearby locations:
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Alan Jones 🏴 🇺🇦
(@alan_jones) reported
from
Queensferry, Wales
@VodafoneUK Thanks. I’ll try live chat later. Very disappointed with Vodafone’s laboured approach to customer care.
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David jones
(@Davidlouijones) reported
from
Christleton, England
@VodafoneUK at 11:10 I started this call I'm still trying to get my number back. Worst customer experience in fact I'm shocked at how bad your company is.
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David jones
(@Davidlouijones) reported
from
Christleton, England
@EthanGiles1 @VodafoneUK 6hrs been transferred 7 times they are terrible
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Amy 💖💜💙
(@thatgirlAmyRay) reported
from
Connah's Quay, Wales
@emabob79 @VodafoneUK Been a customer for 8 years now - it’s just through interaction with their posts on social media that I received this, something which I do pretty regularly 🥰
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Chris De Burger
(@Chris_De_Burger) reported
from
Llay, Wales
@VodafoneUK Hi Abul No need for DM Vodafone sold me 76mbs product although max was 68mps & min 46 Ultimate Guarantee of 55 & finally min speed of 40 It was over 60 to start with but now its down to 39 & you state you can't get it any better so since 05/19 you have reduced my speed by 33%
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Kate
(@TaffyKate) reported
from
Gwersyllt, Wales
Anyone else in @wrexham having issues with @VodafoneUK Internet?? Tries rebooting my router and its still not connecting
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🏴LEWISBAILEYJONES🏴
(@LewisBailey93) reported
from
Wrexham, Wales
@VodafoneUK been waiting since the 10th November for my NUC code - what a joke! When I’ve called up to speak with customer service they’ve advised they can’t help... Shouldn’t take this long!!
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Fraser thomson
(@Pfraser1974) reported
from
Chester, England
Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.
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The Birdman of Handbridge
(@PapaJon1969) reported
from
Chester, England
@VodafoneUK Your service is down, your call centre is down, your website is down. WTF I need to book a house move asap. How can I do this when I can't speak to you ? So fed up with this poor excuse of a service provider been loyal for years but enough is enough. Someone DM please
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Andy Morse
(@AndyMorse) reported
from
Chester, England
@VodafoneUK You offshore service centres are rubbish I cannot get a problem sorted … can you DM a number I can call pls. I am out of contract so will be looking at other ISPs
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Tim Gardner
(@timtyler76) reported
from
Shotton, Wales
Hoping that someone from @VodafoneUK tech 2 team ring me soon to fix my broadband. Been off for 55hrs now! And during half term!!
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The Birdman of Handbridge
(@PapaJon1969) reported
from
Chester, England
Hey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really
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Barry Daniels🏴 #FBIW #FBPE #UTST
(@BarryWxm) reported
from
Wrexham, Wales
@VodafoneUK Had your fibre package installed Tuesday. Internet fine. Landline not worked since have spent four hours on phone trying a remote fix. Installation was botched need engineers back to property. Can you help?
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Rhiannon - Checo&Seb Podium
(@rhiannonefc18) reported
from
Saltney, Wales
@VodafoneUK any reason into why my signal has been horrendous this morning?
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Ian Winter
(@PokerPimp05) reported
from
Wrexham, Wales
@Ofcom my broadband provider is @VodafoneUK and I'm promised 60mb/s. For over a year now the fastest it's been is 15mb/s. They say its because of a @OpenreachHelp fault. I have a year left on my contract. Can I cancel without paying a fee?
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David jones
(@Davidlouijones) reported
from
Christleton, England
@VodafoneUK I would advise anyone that wishes to avoid stress and poor customer support to NOT MOVE TO #vodaphoneUK. I payed for two phones and two contracts last week since then no phones or sims have arrived and my number has been cut off.
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Fraser thomson
(@Pfraser1974) reported
from
Chester, England
@VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!
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Barnchik 🏴
(@Barnchik) reported
from
Ellesmere Rural, England
@VodafoneUK WHEN ARE YOU GOING TO SORT MY COMPLAINT. 6 mths now. I still don't have Home Broadband. I work from home. I'm relying on a MyFi which is inadequate. I feel the Advocacy Team/Customer relations Team are purposefully ignoring my case now @AhmedShelbaya @OmbudServices
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Andy Morse
(@AndyMorse) reported
from
Chester, England
@VodafoneUK you seem to have some sort of DNS or other issue on your broadband it has been slow all day near impossible this afternoon ... once it connects speeds are good ...
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Carl Edwards
(@CarlEdw85324960) reported
from
Ifton Heath, England
@VodafoneUK is the network down had no signal 2nd day running now??
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Tanya-Jean 🏳️🌈
(@taanyaajeaan) reported
@VodafoneUK @NOWHelpTeam why is your broadband/ 4G coverage so poor! Get like 1MBPS total from both of you! Sort it out! Bored of having to constantly phone customer service for no solution 🙄🥱
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LUFC - Just a fan (Chris) 💙🤍💛
(@LufcJust) reported
@ChrisSo49764235 @VodafoneUK Ha ha.. they were bad Chris but nothing is worse than vodafone's service!!
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Fidelma
(@fidelmahaward) reported
@VodafoneUK Please call me immediately I thought you had sorted this problem out but you've now taken money from my account for a new device I haven't got! One very unhappy customer
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Tom Mumford
(@ThomasJMumford) reported
from
Cardiff, Wales
@VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!
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Benjamin Murphy
(@BenjaminMurph14) reported
@radioraees @VodafoneUK I got told at 11:50 that there was a known OpenReach issue and it’d be fixed ‘within 24 hours’ and the issue was reported by them at about 11:40. My broadband died at 11:20, over halfway there.
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sportstweet
(@kpfssport) reported
@VodafoneUK hi, I have a technical problem I am helping my mother with. I can't use the chatbot because I am not a Vodafone customer and I do not wish to use the phone number because of hearing problems. Do you have a customer service email?
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El Dingo
(@ElDingoMartin) reported
@O2 we got a great deal SIM only but had to cancel as our Samsung S8 is locked when I put O2 SIM in. Your customer services couldn't help and nor can @VodafoneUK. I've done some research and apparently we need a Master Code and PUK. Voda can only give me the PUK. Can you help?
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Britishgamerni 🇬🇧🏳️🌈
(@GeorgeCowan) reported
from
Whitehead, Northern Ireland
@Jewkneeor @O2 @VodafoneUK Honestly terrible service here I think it’ll be EE or 3 from the look of it when I go to change provider at the end of my contract
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Dannys Distro Drives
(@DannysDistro) reported
guys @VodafoneUK and @VOXI_UK cell service is so good here in Cambridgeshire unlike @EE where i get emergency calls only
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Chris Sorensen
(@ChrisSo49764235) reported
@LufcJust @VodafoneUK Yep, our defence was worse than Vodafone's service.