Vodafone outages and service status in Wrexham, Wales

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

• 
  Carl Edwards (@CarlEdw85324960) reported 7 minutes ago from Ifton Heath, England

  @VodafoneUK is the network down had no signal 2nd day running now??

• 
  Mark Shone (@jakeshone) reported 17 minutes ago from Oswestry, England

  @VodafoneUK Broadband service has been terrible since I switched constant drop outs resulting in interrupted meetings l. Never had this with last provider

• 
  Chris De Burger (@Chris_De_Burger) reported 18 minutes ago from Llay, Wales

  @VodafoneUK Hi Abul No need for DM Vodafone sold me 76mbs product although max was 68mps & min 46 Ultimate Guarantee of 55 & finally min speed of 40 It was over 60 to start with but now its down to 39 & you state you can't get it any better so since 05/19 you have reduced my speed by 33%

• 
  Kate (@TaffyKate) reported 33 minutes ago from Gwersyllt, Wales

  Anyone else in @wrexham having issues with @VodafoneUK Internet?? Tries rebooting my router and its still not connecting

• 
  Barry Daniels🏴󠁧󠁢󠁷󠁬󠁳󠁿 #FBIW #FBPE #UTST (@BarryWxm) reported 39 minutes ago from Wrexham, Wales

  @VodafoneUK Had your fibre package installed Tuesday. Internet fine. Landline not worked since have spent four hours on phone trying a remote fix. Installation was botched need engineers back to property. Can you help?

• 
  Barnchik 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Barnchik) reported 46 minutes ago from Ellesmere Rural, England

  @VodafoneUK WHEN ARE YOU GOING TO SORT MY COMPLAINT. 6 mths now. I still don't have Home Broadband. I work from home. I'm relying on a MyFi which is inadequate. I feel the Advocacy Team/Customer relations Team are purposefully ignoring my case now @AhmedShelbaya @OmbudServices

• 
  Ian Winter (@PokerPimp05) reported 53 minutes ago from Wrexham, Wales

  @Ofcom my broadband provider is @VodafoneUK and I'm promised 60mb/s. For over a year now the fastest it's been is 15mb/s. They say its because of a @OpenreachHelp fault. I have a year left on my contract. Can I cancel without paying a fee?

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿LEWISBAILEYJONES🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@LewisBailey93) reported 55 minutes ago from Wrexham, Wales

  @VodafoneUK been waiting since the 10th November for my NUC code - what a joke! When I’ve called up to speak with customer service they’ve advised they can’t help... Shouldn’t take this long!!

• 
  Alice Humphreys (@ali41091) reported 56 minutes ago from Oswestry, England

  Day 2 with new internet provider. Day 2 of no internet @VodafoneUK I’ve been on hold an hour and 20. Help meeee

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 49 seconds ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  Jan Cavelle (@jancavelle) reported 4 minutes ago

  Not bad going @VodafoneUK - lost my business before the contract even started

• 
  Delwar Ullah (@Sheffield128) reported 4 minutes ago

  @VodafoneUK Gemini has just told me she’s now on your platform that is fantastic. I’ve got a on my phone right now. Can I make a little suggestion? Get rid of Toby? Let Gemini do that job from a customer that has been with you since 1995.

• 
  cath (@CatheasthamMc) reported 10 minutes ago

  @VodafoneUK I need customer service assistance and I cant seem to get any. can someone help. #tobisntworking #cantcancelsubscription

• 
  James R (@Jamesreaney92) reported 13 minutes ago

  @jeevesy61 @VodafoneUK Wifi in the whole area is awful mate!

• 
  bryony (@bryonycdc) reported 15 minutes ago

  avoid @VodafoneUK like the plague - i cancelled my broadband with them as i wasa moving, and they have set up the new person in my old house’s account under MY details and are billing ME for their usage. what the everloving ****.

• 
  Chamara Iresh (@chamrairesh) reported 17 minutes ago

  @VodafoneUK Got targeted by a sophisticated scam impersonating Vodafone, same sender ID, real account details, and convincing support language. Looked 100% legit. Reported it, but no proper investigation. Customers beware: never share verification codes. #Scam #Fraud

• 
  𖦞 (@moriuchirm) reported 19 minutes ago

  @VodafoneUK I have an iPhone 12 (IMEI: 357771572869720) that is locked to Vodafone UK. I am not a customer and I live outside the UK. Can you please help me unlock it? The device is over 4 years old and has no balance.

• 
  Neutral Bystander (@NeutralB99631) reported 25 minutes ago

  @Ofcom Hi @Ofcom the reply is appreciated. Confirm this has already been done. The more worrying factor is that the scammers have used @VodafoneUK legitimate messaging to message their customer scam messages.

• 
  Carla laughs a lot (@CarlaMRS2386) reported 26 minutes ago

  Hello @VodafoneUK, I’ve played your ‘rewards’ via the app since they started and I am yet to win a single thing, at all, in that whole time. Do people actually win any of the prizes you claim that you can win? Everyone I know on Vodaphone says the same, never won anything.