Vodafone outages and service status in Wrexham, Wales

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

• 
  Kate (@TaffyKate) reported 5 minutes ago from Gwersyllt, Wales

  Anyone else in @wrexham having issues with @VodafoneUK Internet?? Tries rebooting my router and its still not connecting

• 
  Carl Edwards (@CarlEdw85324960) reported 17 minutes ago from Ifton Heath, England

  @VodafoneUK is the network down had no signal 2nd day running now??

• 
  Ian Winter (@PokerPimp05) reported 30 minutes ago from Wrexham, Wales

  @Ofcom my broadband provider is @VodafoneUK and I'm promised 60mb/s. For over a year now the fastest it's been is 15mb/s. They say its because of a @OpenreachHelp fault. I have a year left on my contract. Can I cancel without paying a fee?

• 
  Barry Daniels🏴󠁧󠁢󠁷󠁬󠁳󠁿 #FBIW #FBPE #UTST (@BarryWxm) reported 41 minutes ago from Wrexham, Wales

  @VodafoneUK Had your fibre package installed Tuesday. Internet fine. Landline not worked since have spent four hours on phone trying a remote fix. Installation was botched need engineers back to property. Can you help?

• 
  Barnchik 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Barnchik) reported 41 minutes ago from Ellesmere Rural, England

  @VodafoneUK WHEN ARE YOU GOING TO SORT MY COMPLAINT. 6 mths now. I still don't have Home Broadband. I work from home. I'm relying on a MyFi which is inadequate. I feel the Advocacy Team/Customer relations Team are purposefully ignoring my case now @AhmedShelbaya @OmbudServices

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿LEWISBAILEYJONES🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@LewisBailey93) reported 46 minutes ago from Wrexham, Wales

  @VodafoneUK been waiting since the 10th November for my NUC code - what a joke! When I’ve called up to speak with customer service they’ve advised they can’t help... Shouldn’t take this long!!

• 
  Mark Shone (@jakeshone) reported 47 minutes ago from Oswestry, England

  @VodafoneUK Broadband service has been terrible since I switched constant drop outs resulting in interrupted meetings l. Never had this with last provider

• 
  Alice Humphreys (@ali41091) reported 58 minutes ago from Oswestry, England

  Day 2 with new internet provider. Day 2 of no internet @VodafoneUK I’ve been on hold an hour and 20. Help meeee

• 
  Chris De Burger (@Chris_De_Burger) reported 60 minutes ago from Llay, Wales

  @VodafoneUK Hi Abul No need for DM Vodafone sold me 76mbs product although max was 68mps & min 46 Ultimate Guarantee of 55 & finally min speed of 40 It was over 60 to start with but now its down to 39 & you state you can't get it any better so since 05/19 you have reduced my speed by 33%

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scott Padgett (@P17DGE) reported 1 minute ago

  Does any telecoms company actually care, and provided customer service !!! I’m loosing the will to live with @VodafoneUK !! How hard can it be to move a fibre cable from a wall so it can be knocked down ! At this rate I’m just going to cut the f@cking down !

• 
  Scott (@scottmacg3469) reported 2 minutes ago

  @VodafoneUK Costs go up, service goes down!!!!

• 
  my (@vngtmy) reported 2 minutes ago

  @vodafoneuk I cannot call you, your chatbot cannot solve my issue, but it also can't put me through to an agent or add me to a queue for an agent. do I just die now?

• 
  COYG (@no_effin_filter) reported 4 minutes ago

  .@VodafoneUK is the worst phone network.

• 
  𝐂 𝐀 𝐌 (@CTx03_) reported 5 minutes ago

  @News_FC26 @VodafoneUK Try get @youfibre had them for like 2years now and never experience lag.

• 
  Chris Barnsey (@BarnseyChr77489) reported 8 minutes ago

  @VodafoneUK I was under advice from a Vodafone team Mate, they would not arrive for six months. can you take this and shrink it down as as much as as possible while keeping all of my key points intact?

• 
  Ste Jones (@eJ2095) reported 15 minutes ago

  @VodafoneUK Voda, if you wanted to keep loyal customers perhaps dont do mid price rise contracts, and offer loyal customers a better deal then new customers (Will say the service with you was fine i cant fault that) Maybe see you again in 12 months

• 
  DMikeyD (@mikeybhoy01) reported 16 minutes ago

  Ordered iPhone 17 Pro 6 days ago and order hasn't even been processed yet, is this the service people expect from @Apple? I ordered a Samsung Galaxy S26 Ultra from @VodafoneUK and it arrived 22 hours later.

• 
  Ruth Robinson (@RuthRobinsonLon) reported 18 minutes ago

  Just wondering why Three Mobile are providing me with broadband now I'm not paying when they and Vodafone consistently failed to provide me with service when i did pay them for 2 years eh @VodafoneUK @3mifi I mean the way they treated me while i was in Palermo was the worse ever ( refused to let my payment for roaming go through so I'm wandering back streets in 80 degree heat ) and their minions are trained to lie like robots - need i go on. Putting them out of business after they have insulted my intelligence for 2 years is the only option. Their complaints people are as bad as Barclays - professional liars and yes i know the government are behind my suffering. I've know it for some time and 2 punctures in a row in Dublin recently confirms it is to protect the male Ex. Yeah I'm straight

• 
  Chris Barnsey (@BarnseyChr77489) reported 19 minutes ago

  @VodafoneUK i Phone up Vodafone and spoke to someone from Vodafone and I asked someone about my Amazon gift card and she told me that they would not issue it until six months in because they want to make sure that people pay and don’t just back out after getting their Amazon gift card so