Vodafone Outage in Oswestry, Shropshire, England

@DylanMcD8 @VOXI_UK @VodafoneUK I’m just glad I have an 11Pro and not a Xr 😂. Vodafone and O2 have a cell sharing agreement meaning your phone will switch between the 2 networks in poor signal areas (cheaper way of increasing coverage) they also share many cell towers with both having antenna on a tower.

@VodafoneUK been waiting since the 10th November for my NUC code - what a joke! When I’ve called up to speak with customer service they’ve advised they can’t help... Shouldn’t take this long!!

@ThisIsNoahEvans @VOXI_UK @VodafoneUK I had issues for around 20 minutes, seems to be back up a running now though

@iJames_ @VOXI_UK @VodafoneUK I have my suspicion that it isn’t permanent though. I just think it’s because the carrier settings aren’t compatible, therefore iPhone reverts to default for the type of data network connection. So 4G here is LTE in the states.

@iJames_ @VOXI_UK @VodafoneUK You’ll get the “stock” answer of - “beta software is not supported software and you install at your own risk knowing that there may be compatibility issues” 😂😂

So 5G officially went live in the UK today on the @EE network in 5 major cities, @VodafoneUK will follow suit in a few weeks. 5G compatible smartphones are still pretty thin on the ground, and with no iPhone expected until 2nd half of 2020 this is going to be a slow burner #5G

@iJames_ @DylanMcD8 @VOXI_UK @VodafoneUK It doesn’t really bother me, on the Xs you can’t see the carrier unless you pull down control centre because the notch takes up too much space 😂

@DylanMcD8 @iJames_ @VOXI_UK @VodafoneUK @VOXI_UK is owned by @VodafoneUK it’s a sub brand and operates on the Vodafone network as an MVNO, so I’m basically still with Vodafone. It even still says Vodafone as my carrier. So I assume it’s just an admin switch there end.

@BenObi2000 @VodafoneUK @EE I also believe I may be wrong but the EE does not support UMTS on the esim but Vodafone does. Shouldn’t be an issue really as 4G LTE is pretty much everywhere now.

Always nice to know loyalty at @VodafoneUK is not rewarded. After paying £150+ a month for over 4 years and willing to pay an early upgrade fee just because I now want to go to a sim only they couldn’t give a damn about you!!! Looks like I’m off and won’t be returning....

@VodafoneUK So the engineer was to come between 8am to 1pm but I only learnt that the appointment was cancelled because I called after one. Shitty service

@VodafoneUK I need my home broadband service turned on ASAP, please and thank you

@VodafoneUK my boradband hasn’t been working for over two weeks. Last week i took an appointment with a technician that never showed up. I tried to cancel the contract and the asked me £120 What a joke

@VodafoneUK you keep sending me all these great offers - pity I can't get access to them as the app doesn't work in recognising me!

I have to say even tho we did have some teething problems, @VodafoneUK have been very helpful.

@VodafoneUK It would be quicker if I walked to your office and sketched the proof of purchase, then walked home... I assume your office is somewhere in Europe.... A company the size of Vodafone takes a month to send an email...... Great customer service.... What a joke

@VodafoneUK I can’t make any calls in South Africa on Global Roaming Plus. Others are reporting the same issue. Support can’t help.

@VodafoneUK @simonbeckerman Vodafone are unwilling to accept responsibility for the issue, even though all other service providers that I've contacted admit there is a problem in my area.

@VodafoneUK @simonbeckerman Hey Ryan. How do I come out of my galaxy watch and mobile phone contracts when Vodafone are unable to provide service at my home address and surrounding area. I think under sales of goods act it's called non performance. I've DM'd and spoke to customer services. 1/2

@VodafoneUK Renewed my SIM only contract on Tuesday and not had any mobile data since. Taken until now to acknowledge it’s a network fault and not my phone settings and told it will take 3-5 working days to sort