Vodafone

Vodafone Outage Report in Llay, Wrexham, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Llay, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Llay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Llay, Wrexham, Wales 12/12/2025 19:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Llay, Wales

Latest outage, problems and issue reports in Llay and nearby locations:

  • Andyw1803 Andy Wallace (@Andyw1803) reported from Kelsall, England

    @mrskishere @VodafoneUK I've been working my way round 3, Talktalk, Vidafone and BT. They're all unreliable and as bad as each other

  • Backfromsydney GARY JANES (@Backfromsydney) reported from Chester, England

    @VodafoneUK Seems Vodafone’s idea of customer service is just to hang up !

  • Davidlouijones David jones (@Davidlouijones) reported from Christleton, England

    @VodafoneUK at 11:10 I started this call I'm still trying to get my number back. Worst customer experience in fact I'm shocked at how bad your company is.

  • timtyler76 Tim Gardner (@timtyler76) reported from Shotton, Wales

    Hoping that someone from @VodafoneUK tech 2 team ring me soon to fix my broadband. Been off for 55hrs now! And during half term!!

  • PapaJon1969 The Birdman of Handbridge (@PapaJon1969) reported from Chester, England

    @VodafoneUK Your service is down, your call centre is down, your website is down. WTF I need to book a house move asap. How can I do this when I can't speak to you ? So fed up with this poor excuse of a service provider been loyal for years but enough is enough. Someone DM please

  • Davidlouijones David jones (@Davidlouijones) reported from Christleton, England

    @VodafoneUK I would advise anyone that wishes to avoid stress and poor customer support to NOT MOVE TO #vodaphoneUK. I payed for two phones and two contracts last week since then no phones or sims have arrived and my number has been cut off.

  • TaffyKate Kate (@TaffyKate) reported from Gwersyllt, Wales

    Anyone else in @wrexham having issues with @VodafoneUK Internet?? Tries rebooting my router and its still not connecting

  • Chris_De_Burger Chris De Burger (@Chris_De_Burger) reported from Llay, Wales

    @VodafoneUK Hi Abul No need for DM Vodafone sold me 76mbs product although max was 68mps & min 46 Ultimate Guarantee of 55 & finally min speed of 40 It was over 60 to start with but now its down to 39 & you state you can't get it any better so since 05/19 you have reduced my speed by 33%

  • BarryWxm Barry Daniels🏴󠁧󠁢󠁷󠁬󠁳󠁿 #FBIW #FBPE #UTST (@BarryWxm) reported from Wrexham, Wales

    @VodafoneUK Had your fibre package installed Tuesday. Internet fine. Landline not worked since have spent four hours on phone trying a remote fix. Installation was botched need engineers back to property. Can you help?

  • Pfraser1974 Fraser thomson (@Pfraser1974) reported from Chester, England

    @VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!

  • Davidlouijones David jones (@Davidlouijones) reported from Christleton, England

    @EthanGiles1 @VodafoneUK 6hrs been transferred 7 times they are terrible

  • AndyMorse Andy Morse (@AndyMorse) reported from Chester, England

    @VodafoneUK you seem to have some sort of DNS or other issue on your broadband it has been slow all day near impossible this afternoon ... once it connects speeds are good ...

  • rhiannonefc18 Rhiannon - Checo&Seb Podium (@rhiannonefc18) reported from Saltney, Wales

    @VodafoneUK any reason into why my signal has been horrendous this morning?

  • LewisBailey93 🏴󠁧󠁢󠁷󠁬󠁳󠁿LEWISBAILEYJONES🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@LewisBailey93) reported from Wrexham, Wales

    @VodafoneUK been waiting since the 10th November for my NUC code - what a joke! When I’ve called up to speak with customer service they’ve advised they can’t help... Shouldn’t take this long!!

  • Backfromsydney GARY JANES (@Backfromsydney) reported from Chester, England

    @VodafoneUK You are a joke! Went into a store for an upgrade that your staff couldn’t do! Ended up disconnecting my number for no reason ! Now have a phone with the wrong number. It took you two mins to F*** up, phone call after phone with no resolution. Lost work, furious 😡

  • CarlEdw85324960 Carl Edwards (@CarlEdw85324960) reported from Ifton Heath, England

    @VodafoneUK is the network down had no signal 2nd day running now??

  • PapaJon1969 The Birdman of Handbridge (@PapaJon1969) reported from Chester, England

    Hey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really

  • Pfraser1974 Fraser thomson (@Pfraser1974) reported from Chester, England

    Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.

  • AndyMorse Andy Morse (@AndyMorse) reported from Chester, England

    @VodafoneUK What is your customer service mission statement ... call 192 and wait an hour or more ... can you Emily more people you have loads of money ... a fair chunk from me

  • PokerPimp05 Ian Winter (@PokerPimp05) reported from Wrexham, Wales

    @Ofcom my broadband provider is @VodafoneUK and I'm promised 60mb/s. For over a year now the fastest it's been is 15mb/s. They say its because of a @OpenreachHelp fault. I have a year left on my contract. Can I cancel without paying a fee?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • jennywren0402 Jen (@jennywren0402) reported

    @VodafoneUK your online service isn't working to chat and I cannot get through on the phone to speak to a real person and of course stores are closed. My phone battery is bulging out of the back of the device.

  • lknls Ulaş Volkan Alkan (@lknls) reported

    @VodafoneUK Dear beth @VodafoneTR REJECTS (yes, you read correctly. they REJECT providing support) any email from @VodafoneGroup would be great . i've trusted the #vodafone name may i send dm for more detail?

  • wlivermore1973 WAYNE (@wlivermore1973) reported

    @VodafoneUK I’m on the phone as we speak jade trying to sort this out but nobody seems to want to help me. The upgrade department gave just told me that customer services don’t even want to talk to me because they can’t solve my issue.

  • SanjulaRokka sandy (@SanjulaRokka) reported

    @VodafoneUK I have a serious privacy issue where someone has excess to my daughters old phone eg messages pic via a sim brought in ur shop and no one is contacting me back I am mortified..our children are not safe on ur network .. why are u removing my tweets also ? People need to know this

  • wlivermore1973 WAYNE (@wlivermore1973) reported

    @VodafoneUK absolutely disgusting company. Every member of staff tells you something different just to keep you happy but can’t / won’t really do anything to help you

  • unprettymess Sarah Jane (@unprettymess) reported

    Don't understand why companies make it so hard to speak to customer services over the phone. @VodafoneUK ? I've been trying to discuss my contract with your team and I keep being cut off by your online system

  • em_3489 em_3489 🏳️‍🌈 (@em_3489) reported

    @VodafoneUK an open reach engineer was supposed to visit my property this afternoon .. surprise surprise, nobody has shown up! I really do not want to have to spend anymore of my life on the phone to your rude and incompetent broadband team .. can someone help please??

  • GBallarani Gianluigi Ballarani (@GBallarani) reported

    @MEGAprivacy @VodafoneUK I still can’t access mega from my @VodafoneUK connection. We use the service as a company to store our files. It’s crazy. Can you please solve Vodafone?

  • dorsetappliance Domestic Appliances (@dorsetappliance) reported

    @trwood85 @VodafoneUK Same issue in Dorset DT. Been told server update. As a brand new customer we are already unimpressed with the service. Something like this is important and it needs a 100% uptime. Sadly it's my first day and it's pants ATM

  • gb62028 George Brown (@gb62028) reported

    @VodafoneUK Just cancel my contract as this issue has been happening for 2-3 weeks now and I have exhausted every option I no how to do and am also receiving no help from you to sort my problem