Vodafone Outage Report in Llay, Wrexham, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Llay, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Llay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Llay, Wales
Latest outage, problems and issue reports in Llay and nearby locations:
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Carl Edwards
(@CarlEdw85324960) reported
from
Ifton Heath, England
@VodafoneUK is the network down had no signal 2nd day running now??
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Kate
(@TaffyKate) reported
from
Gwersyllt, Wales
Anyone else in @wrexham having issues with @VodafoneUK Internet?? Tries rebooting my router and its still not connecting
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GARY JANES
(@Backfromsydney) reported
from
Chester, England
@VodafoneUK Seems Vodafone’s idea of customer service is just to hang up !
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The Birdman of Handbridge
(@PapaJon1969) reported
from
Chester, England
@VodafoneUK Your service is down, your call centre is down, your website is down. WTF I need to book a house move asap. How can I do this when I can't speak to you ? So fed up with this poor excuse of a service provider been loyal for years but enough is enough. Someone DM please
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Chris De Burger
(@Chris_De_Burger) reported
from
Llay, Wales
@VodafoneUK Hi Abul No need for DM Vodafone sold me 76mbs product although max was 68mps & min 46 Ultimate Guarantee of 55 & finally min speed of 40 It was over 60 to start with but now its down to 39 & you state you can't get it any better so since 05/19 you have reduced my speed by 33%
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Ian Winter
(@PokerPimp05) reported
from
Wrexham, Wales
@Ofcom my broadband provider is @VodafoneUK and I'm promised 60mb/s. For over a year now the fastest it's been is 15mb/s. They say its because of a @OpenreachHelp fault. I have a year left on my contract. Can I cancel without paying a fee?
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Amy 💖💜💙
(@thatgirlAmyRay) reported
from
Connah's Quay, Wales
@emabob79 @VodafoneUK Been a customer for 8 years now - it’s just through interaction with their posts on social media that I received this, something which I do pretty regularly 🥰
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Fraser thomson
(@Pfraser1974) reported
from
Chester, England
Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.
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Tim Gardner
(@timtyler76) reported
from
Shotton, Wales
Hoping that someone from @VodafoneUK tech 2 team ring me soon to fix my broadband. Been off for 55hrs now! And during half term!!
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David jones
(@Davidlouijones) reported
from
Christleton, England
@VodafoneUK I would advise anyone that wishes to avoid stress and poor customer support to NOT MOVE TO #vodaphoneUK. I payed for two phones and two contracts last week since then no phones or sims have arrived and my number has been cut off.
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GARY JANES
(@Backfromsydney) reported
from
Chester, England
@VodafoneUK You are a joke! Went into a store for an upgrade that your staff couldn’t do! Ended up disconnecting my number for no reason ! Now have a phone with the wrong number. It took you two mins to F*** up, phone call after phone with no resolution. Lost work, furious 😡
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Rhiannon - Checo&Seb Podium
(@rhiannonefc18) reported
from
Saltney, Wales
@VodafoneUK any reason into why my signal has been horrendous this morning?
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Andy Morse
(@AndyMorse) reported
from
Chester, England
@VodafoneUK you seem to have some sort of DNS or other issue on your broadband it has been slow all day near impossible this afternoon ... once it connects speeds are good ...
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Andy Wallace
(@Andyw1803) reported
from
Kelsall, England
@mrskishere @VodafoneUK I've been working my way round 3, Talktalk, Vidafone and BT. They're all unreliable and as bad as each other
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Fraser thomson
(@Pfraser1974) reported
from
Chester, England
@VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!
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The Birdman of Handbridge
(@PapaJon1969) reported
from
Chester, England
Hey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really
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David jones
(@Davidlouijones) reported
from
Christleton, England
@EthanGiles1 @VodafoneUK 6hrs been transferred 7 times they are terrible
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David jones
(@Davidlouijones) reported
from
Christleton, England
@VodafoneUK at 11:10 I started this call I'm still trying to get my number back. Worst customer experience in fact I'm shocked at how bad your company is.
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🏴LEWISBAILEYJONES🏴
(@LewisBailey93) reported
from
Wrexham, Wales
@VodafoneUK been waiting since the 10th November for my NUC code - what a joke! When I’ve called up to speak with customer service they’ve advised they can’t help... Shouldn’t take this long!!
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Barry Daniels🏴 #FBIW #FBPE #UTST
(@BarryWxm) reported
from
Wrexham, Wales
@VodafoneUK Had your fibre package installed Tuesday. Internet fine. Landline not worked since have spent four hours on phone trying a remote fix. Installation was botched need engineers back to property. Can you help?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Alvaro Giz
(@AlvaroGiz) reported
@VodafoneUK I asked Santa for a Broadband deal with @VodafoneUK but looks like an issue in your systems made the order be cancelled and support service is not able to provide a solution. This was the tech I wanted for Christmas, but looks like won't be possible. #makeitpossible #techIwant
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Bill Clayton
(@clanman3) reported
@VodafoneUK Vodaphone are saying its in their terms and conditions that once you've paid for your phone, if you don't cancel, they can continue to take the full payment. They say it's to ensure the user isn't suddenly cut off ! If you then stop paying, their debt collectors get in touch !
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Bill Clayton
(@clanman3) reported
@VodafoneUK Rather than @VodaphoneUK sending the debt collectors in, why not contact your customer to say that their contract is nearly paid up and offer a new sim only deal ? Or do you make more money by just continuing to take full payment ?
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ian rolf
(@ianrolf7) reported
from
Otley, England
@VodafoneUK Please do some research before switching to this company. They are now under investigation by Ofcom and Trading Standards.They do not supply airtime to some PAYG customers,even when it has been paid for. They then promise a refund and this never happens.
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Jess Gregson
(@jessrowley61) reported
@VodafoneUK Any chance of an update on the mobile network problem around Hertfordshire? Download speed of 2.47... It's been really difficult to work all week. Your customer service folks were great at telling me there's a problem, but not so good at saying when it would be fixed.
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Dem Robs
(@dem_robs) reported
@VodafoneUK Why do your customer service agents think it is acceptable to hang up on customers? This is a regular occurrence when contacting Vodafone. You either need to train your staff better or get new ones! Appalling, can't wait to change Network
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MYA
(@BIG_MYA_BCFC) reported
@VodafoneUK Best network??????? You took my £26.40 discount off me that wasn’t due to run out till 2022 and after multiple calls you said it will be put back on 7 weeks later nothing
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ian rolf
(@ianrolf7) reported
from
Otley, England
@VodafoneUK Are unprofessional,unpleasant and are very happy to take money and not supply a service. Under investigation,by offcom,they are not what they seem. Customer care staff are rude and unhelpful,they find it amusing they are ripping people off.
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Nigel Jones
(@planetf1) reported
@sxa555 @Mobilescouk @VodafoneUK fortunately sim arrived next day, put it in and all back and running - but it really was unnecessary to have this physical interaction - loss of service/user sat & cost/environmental impact
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Marcus
(@MNUltraRunner) reported
@VodafoneUK DM sent yesterday, but no response 14hrs later. Come on!! This is really poor! Please reply to my DM as to why my speed is poor, and upload is being throttled.