Vodafone Outage Report in Llay, Wrexham, Wales
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E-mailProblems in the last 24 hours in Llay, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Llay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Llay, Wales
Latest outage, problems and issue reports in Llay and nearby locations:
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Amy 💖💜💙
(@thatgirlAmyRay) reported
from
Connah's Quay, Wales
@emabob79 @VodafoneUK Been a customer for 8 years now - it’s just through interaction with their posts on social media that I received this, something which I do pretty regularly 🥰
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Fraser thomson
(@Pfraser1974) reported
from
Chester, England
Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.
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Carl Edwards
(@CarlEdw85324960) reported
from
Ifton Heath, England
@VodafoneUK is the network down had no signal 2nd day running now??
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The Birdman of Handbridge
(@PapaJon1969) reported
from
Chester, England
Hey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really
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David jones
(@Davidlouijones) reported
from
Christleton, England
@EthanGiles1 @VodafoneUK 6hrs been transferred 7 times they are terrible
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🏴LEWISBAILEYJONES🏴
(@LewisBailey93) reported
from
Wrexham, Wales
@VodafoneUK been waiting since the 10th November for my NUC code - what a joke! When I’ve called up to speak with customer service they’ve advised they can’t help... Shouldn’t take this long!!
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Barry Daniels🏴 #FBIW #FBPE #UTST
(@BarryWxm) reported
from
Wrexham, Wales
@VodafoneUK Had your fibre package installed Tuesday. Internet fine. Landline not worked since have spent four hours on phone trying a remote fix. Installation was botched need engineers back to property. Can you help?
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Fraser thomson
(@Pfraser1974) reported
from
Chester, England
@VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!
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David jones
(@Davidlouijones) reported
from
Christleton, England
@VodafoneUK I would advise anyone that wishes to avoid stress and poor customer support to NOT MOVE TO #vodaphoneUK. I payed for two phones and two contracts last week since then no phones or sims have arrived and my number has been cut off.
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Ian Winter
(@PokerPimp05) reported
from
Wrexham, Wales
@Ofcom my broadband provider is @VodafoneUK and I'm promised 60mb/s. For over a year now the fastest it's been is 15mb/s. They say its because of a @OpenreachHelp fault. I have a year left on my contract. Can I cancel without paying a fee?
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GARY JANES
(@Backfromsydney) reported
from
Chester, England
@VodafoneUK Seems Vodafone’s idea of customer service is just to hang up !
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Chris De Burger
(@Chris_De_Burger) reported
from
Llay, Wales
@VodafoneUK Hi Abul No need for DM Vodafone sold me 76mbs product although max was 68mps & min 46 Ultimate Guarantee of 55 & finally min speed of 40 It was over 60 to start with but now its down to 39 & you state you can't get it any better so since 05/19 you have reduced my speed by 33%
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Andy Morse
(@AndyMorse) reported
from
Chester, England
@VodafoneUK you seem to have some sort of DNS or other issue on your broadband it has been slow all day near impossible this afternoon ... once it connects speeds are good ...
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Andy Wallace
(@Andyw1803) reported
from
Kelsall, England
@mrskishere @VodafoneUK I've been working my way round 3, Talktalk, Vidafone and BT. They're all unreliable and as bad as each other
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Rhiannon - Checo&Seb Podium
(@rhiannonefc18) reported
from
Saltney, Wales
@VodafoneUK any reason into why my signal has been horrendous this morning?
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Tim Gardner
(@timtyler76) reported
from
Shotton, Wales
Hoping that someone from @VodafoneUK tech 2 team ring me soon to fix my broadband. Been off for 55hrs now! And during half term!!
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David jones
(@Davidlouijones) reported
from
Christleton, England
@VodafoneUK at 11:10 I started this call I'm still trying to get my number back. Worst customer experience in fact I'm shocked at how bad your company is.
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The Birdman of Handbridge
(@PapaJon1969) reported
from
Chester, England
@VodafoneUK Your service is down, your call centre is down, your website is down. WTF I need to book a house move asap. How can I do this when I can't speak to you ? So fed up with this poor excuse of a service provider been loyal for years but enough is enough. Someone DM please
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Kate
(@TaffyKate) reported
from
Gwersyllt, Wales
Anyone else in @wrexham having issues with @VodafoneUK Internet?? Tries rebooting my router and its still not connecting
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Alan Jones 🏴 🇺🇦
(@alan_jones) reported
from
Queensferry, Wales
@VodafoneUK Thanks. I’ll try live chat later. Very disappointed with Vodafone’s laboured approach to customer care.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Fiona Weir
(@thisfionaweir) reported
@VodafoneUK Yes, I know you need to speak directly to him. I have had complaints escalated & resolved via Twitter, but he does not have an a/c. Pls provide contact details for your Escalation Team, not for customer services - he has already spent many hours talking to them, unsuccessfully.
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Sharne Tasney
(@sharnetasney) reported
@VodafoneUK I have had a utter nightmare talking to your customer support team. Your customer support is absolutely appalling. I am not sure hat you do. All I wish is that I never continued my contract with Vodafone.
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MCC Ltd
(@MiddletonCarCom) reported
@VodafoneUK I have placed an order 2 days ago for mobile Wi-Fi it was due overnight delivery but has not even been dispatched ! Please advise my order number is WEB-0001000020368308 I need it today !! Very poor service
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Altaf
(@alty_786) reported
@Loswell1 @VodafoneUK Hi Lauren they’ve not confirmed anything really, asked me a security question which has took them 30 mins to verify and now awaiting a response, #vodafone awful customer service
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#19
(@Yas73652573) reported
from
Poplar, England
@VodafoneUK @alty_786 That's absolutely awful. I experienced the same with Vodafone. In the end I had to cancel my contract with them and move to another provider.
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Duncan Gray
(@DuncanG47751779) reported
@VodafoneUK well vodaphone.u have really out done urselves this time,on your so called customer service. Since 21st of march when I rang to upgrade until today.i have been told lie after lie.ended up at ur highest level of complaint department prt 1
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Orla Scuffins
(@Omiller001Orla) reported
@shaggylds @VodafoneUK We never actually see who, if anyone that wins... Surely at least one winner would post to announce surely?
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Mark Adams
(@mdadams1973) reported
@VodafoneUK Been on the phone with Vodafone ages and getting no where. Still on now. We were miss sold a package and 18 months later we are still complaining about the lack of speed and customer services. They then want us to pay a disconnection fee to get out of our contract.
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Ross
(@thewossy) reported
Much as it pains me, I gotta give some love to @VodafoneUK and @OpenreachHelp today. I phoned yesterday because my internet had tanked. They turned up 10am this morning and fixed it super quickly. Could not ask for a better resolution. Super friendly dude too :) (Engineer)
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Hamad Yousafzai
(@Hamad_yousafzi) reported
@VodafoneUK don't buy it.I am currently using this package and vodafone is a shity network.