Vodafone

Vodafone Outage Report in Llay, Wrexham, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Llay, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Llay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Llay, Wrexham, Wales 12/04/2025 07:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Llay, Wales

Latest outage, problems and issue reports in Llay and nearby locations:

  • LewisBailey93 🏴󠁧󠁢󠁷󠁬󠁳󠁿LEWISBAILEYJONES🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@LewisBailey93) reported from Wrexham, Wales

    @VodafoneUK been waiting since the 10th November for my NUC code - what a joke! When I’ve called up to speak with customer service they’ve advised they can’t help... Shouldn’t take this long!!

  • rhiannonefc18 Rhiannon - Checo&Seb Podium (@rhiannonefc18) reported from Saltney, Wales

    @VodafoneUK any reason into why my signal has been horrendous this morning?

  • thatgirlAmyRay Amy 💖💜💙 (@thatgirlAmyRay) reported from Connah's Quay, Wales

    @emabob79 @VodafoneUK Been a customer for 8 years now - it’s just through interaction with their posts on social media that I received this, something which I do pretty regularly 🥰

  • PokerPimp05 Ian Winter (@PokerPimp05) reported from Wrexham, Wales

    @Ofcom my broadband provider is @VodafoneUK and I'm promised 60mb/s. For over a year now the fastest it's been is 15mb/s. They say its because of a @OpenreachHelp fault. I have a year left on my contract. Can I cancel without paying a fee?

  • Pfraser1974 Fraser thomson (@Pfraser1974) reported from Chester, England

    @VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!

  • Davidlouijones David jones (@Davidlouijones) reported from Christleton, England

    @VodafoneUK I would advise anyone that wishes to avoid stress and poor customer support to NOT MOVE TO #vodaphoneUK. I payed for two phones and two contracts last week since then no phones or sims have arrived and my number has been cut off.

  • Andyw1803 Andy Wallace (@Andyw1803) reported from Kelsall, England

    @mrskishere @VodafoneUK I've been working my way round 3, Talktalk, Vidafone and BT. They're all unreliable and as bad as each other

  • BarryWxm Barry Daniels🏴󠁧󠁢󠁷󠁬󠁳󠁿 #FBIW #FBPE #UTST (@BarryWxm) reported from Wrexham, Wales

    @VodafoneUK Had your fibre package installed Tuesday. Internet fine. Landline not worked since have spent four hours on phone trying a remote fix. Installation was botched need engineers back to property. Can you help?

  • AndyMorse Andy Morse (@AndyMorse) reported from Chester, England

    @VodafoneUK you seem to have some sort of DNS or other issue on your broadband it has been slow all day near impossible this afternoon ... once it connects speeds are good ...

  • Chris_De_Burger Chris De Burger (@Chris_De_Burger) reported from Llay, Wales

    @VodafoneUK Hi Abul No need for DM Vodafone sold me 76mbs product although max was 68mps & min 46 Ultimate Guarantee of 55 & finally min speed of 40 It was over 60 to start with but now its down to 39 & you state you can't get it any better so since 05/19 you have reduced my speed by 33%

  • CarlEdw85324960 Carl Edwards (@CarlEdw85324960) reported from Ifton Heath, England

    @VodafoneUK is the network down had no signal 2nd day running now??

  • timtyler76 Tim Gardner (@timtyler76) reported from Shotton, Wales

    Hoping that someone from @VodafoneUK tech 2 team ring me soon to fix my broadband. Been off for 55hrs now! And during half term!!

  • Davidlouijones David jones (@Davidlouijones) reported from Christleton, England

    @EthanGiles1 @VodafoneUK 6hrs been transferred 7 times they are terrible

  • PapaJon1969 The Birdman of Handbridge (@PapaJon1969) reported from Chester, England

    @VodafoneUK Your service is down, your call centre is down, your website is down. WTF I need to book a house move asap. How can I do this when I can't speak to you ? So fed up with this poor excuse of a service provider been loyal for years but enough is enough. Someone DM please

  • TaffyKate Kate (@TaffyKate) reported from Gwersyllt, Wales

    Anyone else in @wrexham having issues with @VodafoneUK Internet?? Tries rebooting my router and its still not connecting

  • Davidlouijones David jones (@Davidlouijones) reported from Christleton, England

    @VodafoneUK at 11:10 I started this call I'm still trying to get my number back. Worst customer experience in fact I'm shocked at how bad your company is.

  • PapaJon1969 The Birdman of Handbridge (@PapaJon1969) reported from Chester, England

    Hey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really

  • Pfraser1974 Fraser thomson (@Pfraser1974) reported from Chester, England

    Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.

  • alan_jones Alan Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇺🇦 (@alan_jones) reported from Queensferry, Wales

    @VodafoneUK Thanks. I’ll try live chat later. Very disappointed with Vodafone’s laboured approach to customer care.

  • Backfromsydney GARY JANES (@Backfromsydney) reported from Chester, England

    @VodafoneUK Seems Vodafone’s idea of customer service is just to hang up !

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • 2687_raf Raf 2687 (@2687_raf) reported

    @VodafoneUK absolute joke how I was treated by your staff today. Will be definitely going to a different provider after so many years of being your customer. Such an unprofessional and rude service I received!

  • NibblyPig Simon (@NibblyPig) reported

    @VodafoneUK Help! Tried bot, bot said speak to adviser. Tried that. Need account. Tried to register, 'under maintenance'. Chat bot stops responding. Go to vodafone site, register there. Works! Great! Try to log in, sorry an error occurred. Try to reset password. Goes to VOXI(?)

  • annedelythjones Anne Delyth Jones (@annedelythjones) reported

    @VodafoneUK Thank you Jay but i have spent 1.5 hours on the phone to @VodafoneUK already today and you are calling me tomorrow to update me. The problem is that @OpenreachHelp do not turnup for the appointments we keep rebooking over and over.

  • Anna_Bradbury Anna Bradbury (@Anna_Bradbury) reported

    @VodafoneUK very disappointed on trying to claim my free Amazon gift card for signing up to your broadband to find it’s already been redeemed (not by our household) @Giftcloud won’t help as they say they’re not responsible! The card has clearly already been issued to someone else’s

  • oliverwebster92 Oliver (@oliverwebster92) reported

    @Sianwelby @VodafoneUK If you had an existing service with sky and haven’t moved property Vodafone should be able to take over the line. Unless you notified sky first and they have put a cease on your line stopping you from moving to a new provider seamlessly, if sky ceased the line fault will be sky

  • charukashyap Charu Kashyap (@charukashyap) reported

    @VodafoneUK @VodafoneGroup just speaking with customer service Me: but I haven’t got the new one so how can i send my current phone Agent: well its a trade in deal Me: so how do i use my phone in the meanwhile? I ordered the upgrade on 15th Nov Agent: lemme check ..Oh yeah its out of stock

  • Huw51889547 Huw (@Huw51889547) reported

    @VodafoneUK Have replied but going through a stupid message service thing u need to sort this

  • RealAdamSibley Adam Sibley (@RealAdamSibley) reported

    @VodafoneUK after a month of no internet you have cancelled my broadband due to go live at my new property on Wednesday. Now when I phone I constantly get cut off and you won’t reply on twitter. Why did you cancel my order and when I am going to get internet at my new property?

  • Neenat14 Neil Oakley (@Neenat14) reported

    Customer Service with @VodafoneUK is nonexistent. Absolute joke

  • VodafoneBlows VodafoneUKMadeMeDoThis (@VodafoneBlows) reported

    @VodafoneUK It's not that I don't want to spend another 90 minutes of my time on this earth talking to your team. I'd just like a straightforward answer as to when you will connect my broadband and fix the cell mast near my house so I can use my unlimited data?