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Vodafone Outage Report in Llay, Wrexham, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Llay, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Llay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Llay, Wrexham, Wales 10/23/2025 10:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Llay, Wales

Latest outage, problems and issue reports in Llay and nearby locations:

  • Chris_De_Burger Chris De Burger (@Chris_De_Burger) reported from Llay, Wales

    @VodafoneUK Hi Abul No need for DM Vodafone sold me 76mbs product although max was 68mps & min 46 Ultimate Guarantee of 55 & finally min speed of 40 It was over 60 to start with but now its down to 39 & you state you can't get it any better so since 05/19 you have reduced my speed by 33%

  • thatgirlAmyRay Amy 💖💜💙 (@thatgirlAmyRay) reported from Connah's Quay, Wales

    @emabob79 @VodafoneUK Been a customer for 8 years now - it’s just through interaction with their posts on social media that I received this, something which I do pretty regularly 🥰

  • rhiannonefc18 Rhiannon - Checo&Seb Podium (@rhiannonefc18) reported from Saltney, Wales

    @VodafoneUK any reason into why my signal has been horrendous this morning?

  • Davidlouijones David jones (@Davidlouijones) reported from Christleton, England

    @VodafoneUK I would advise anyone that wishes to avoid stress and poor customer support to NOT MOVE TO #vodaphoneUK. I payed for two phones and two contracts last week since then no phones or sims have arrived and my number has been cut off.

  • Pfraser1974 Fraser thomson (@Pfraser1974) reported from Chester, England

    @VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!

  • PokerPimp05 Ian Winter (@PokerPimp05) reported from Wrexham, Wales

    @Ofcom my broadband provider is @VodafoneUK and I'm promised 60mb/s. For over a year now the fastest it's been is 15mb/s. They say its because of a @OpenreachHelp fault. I have a year left on my contract. Can I cancel without paying a fee?

  • timtyler76 Tim Gardner (@timtyler76) reported from Shotton, Wales

    Hoping that someone from @VodafoneUK tech 2 team ring me soon to fix my broadband. Been off for 55hrs now! And during half term!!

  • Pfraser1974 Fraser thomson (@Pfraser1974) reported from Chester, England

    Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.

  • PapaJon1969 The Birdman of Handbridge (@PapaJon1969) reported from Chester, England

    Hey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really

  • Backfromsydney GARY JANES (@Backfromsydney) reported from Chester, England

    @VodafoneUK Seems Vodafone’s idea of customer service is just to hang up !

  • TaffyKate Kate (@TaffyKate) reported from Gwersyllt, Wales

    Anyone else in @wrexham having issues with @VodafoneUK Internet?? Tries rebooting my router and its still not connecting

  • PapaJon1969 The Birdman of Handbridge (@PapaJon1969) reported from Chester, England

    @VodafoneUK Your service is down, your call centre is down, your website is down. WTF I need to book a house move asap. How can I do this when I can't speak to you ? So fed up with this poor excuse of a service provider been loyal for years but enough is enough. Someone DM please

  • BarryWxm Barry Daniels🏴󠁧󠁢󠁷󠁬󠁳󠁿 #FBIW #FBPE #UTST (@BarryWxm) reported from Wrexham, Wales

    @VodafoneUK Had your fibre package installed Tuesday. Internet fine. Landline not worked since have spent four hours on phone trying a remote fix. Installation was botched need engineers back to property. Can you help?

  • CarlEdw85324960 Carl Edwards (@CarlEdw85324960) reported from Ifton Heath, England

    @VodafoneUK is the network down had no signal 2nd day running now??

  • Andyw1803 Andy Wallace (@Andyw1803) reported from Kelsall, England

    @mrskishere @VodafoneUK I've been working my way round 3, Talktalk, Vidafone and BT. They're all unreliable and as bad as each other

  • Davidlouijones David jones (@Davidlouijones) reported from Christleton, England

    @VodafoneUK at 11:10 I started this call I'm still trying to get my number back. Worst customer experience in fact I'm shocked at how bad your company is.

  • AndyMorse Andy Morse (@AndyMorse) reported from Chester, England

    @VodafoneUK you seem to have some sort of DNS or other issue on your broadband it has been slow all day near impossible this afternoon ... once it connects speeds are good ...

  • LewisBailey93 🏴󠁧󠁢󠁷󠁬󠁳󠁿LEWISBAILEYJONES🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@LewisBailey93) reported from Wrexham, Wales

    @VodafoneUK been waiting since the 10th November for my NUC code - what a joke! When I’ve called up to speak with customer service they’ve advised they can’t help... Shouldn’t take this long!!

  • Davidlouijones David jones (@Davidlouijones) reported from Christleton, England

    @EthanGiles1 @VodafoneUK 6hrs been transferred 7 times they are terrible

  • alan_jones Alan Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇺🇦 (@alan_jones) reported from Queensferry, Wales

    @VodafoneUK Thanks. I’ll try live chat later. Very disappointed with Vodafone’s laboured approach to customer care.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • SL25 Simon Leedham (@SL25) reported

    @VodafoneUK Our home broadband has been offline most of the afternoon, understand there are network issues right now but do you have an ETA on when it may be fixed?

  • JrPmule Pmule Jr (@JrPmule) reported

    @VodafoneUK @VodafoneGroup do you mind giving some updates in regard to the SEVERAL HOUR outage of the Vodafone broadband? Please

  • KieranMaloney10 Kieran Maloney (@KieranMaloney10) reported

    @VodafoneUK outage again this evening and zero communication

  • LisaSPetty Lisa Kemp (@LisaSPetty) reported

    @AshleyCB97 @VodafoneUK Its quite bad that we don't know when it will be back

  • The_Eric_95 Eric (@The_Eric_95) reported

    @VodafoneUK @mannorwheb And how long is this gonna take, been down most of the day in NR4

  • rgmckissock Ross McKissock (@rgmckissock) reported

    @VodafoneUK incredibly disappointing that you have such a significant outage since 11:30 and didn’t think it may be helpful to let customers know…no tweets, no page on website, no email, no text, no indication of resolution timescale. Nothing. Is decency too much to ask of you?

  • OldPeacock1972 John Parsons (@OldPeacock1972) reported

    @VodafoneUK your 4G service is predictably shite again, just like last night, and the night before, and the night before that. I mean it's not like you've already taken the money for an 'unlimited' service so yeah you just keep robbing your own customers blind eh? #*****

  • milnholm73 Preaching Knowe (@milnholm73) reported

    @VodafoneUK You took a double payment from my bank and won’t refund it . That was money for Christmas. Thanks very much. You are the worst company on the planet. Thanks for ruining Christmas. My kids will be really happy.

  • MissLucie21 Lucie Ward (@MissLucie21) reported

    @VodafoneUK Been on hold to Vodafone for the last hour! I understand there is an outage in our areas but having no internet is a huge inconvenience for work. Can someone please contact me so I can get unlimited data on my phone until it’s fixed please? Thanks

  • louisedefroment Louise de Froment (@louisedefroment) reported

    @VodafoneUK we've had a terrible experience with your engineers. Installation booked for a 1-6pm slot yesterday, they never arrived and said it was too dark to climb a pole to install.