Vodafone Outage Report in Llay, Wrexham, Wales
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E-mailProblems in the last 24 hours in Llay, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Llay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Llay, Wales
Latest outage, problems and issue reports in Llay and nearby locations:
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The Birdman of Handbridge
(@PapaJon1969) reported
from
Chester, England
@VodafoneUK Your service is down, your call centre is down, your website is down. WTF I need to book a house move asap. How can I do this when I can't speak to you ? So fed up with this poor excuse of a service provider been loyal for years but enough is enough. Someone DM please
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Carl Edwards
(@CarlEdw85324960) reported
from
Ifton Heath, England
@VodafoneUK is the network down had no signal 2nd day running now??
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Andy Wallace
(@Andyw1803) reported
from
Kelsall, England
@mrskishere @VodafoneUK I've been working my way round 3, Talktalk, Vidafone and BT. They're all unreliable and as bad as each other
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Tim Gardner
(@timtyler76) reported
from
Shotton, Wales
Hoping that someone from @VodafoneUK tech 2 team ring me soon to fix my broadband. Been off for 55hrs now! And during half term!!
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🏴LEWISBAILEYJONES🏴
(@LewisBailey93) reported
from
Wrexham, Wales
@VodafoneUK been waiting since the 10th November for my NUC code - what a joke! When I’ve called up to speak with customer service they’ve advised they can’t help... Shouldn’t take this long!!
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The Birdman of Handbridge
(@PapaJon1969) reported
from
Chester, England
Hey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really
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Rhiannon - Checo&Seb Podium
(@rhiannonefc18) reported
from
Saltney, Wales
@VodafoneUK any reason into why my signal has been horrendous this morning?
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Kate
(@TaffyKate) reported
from
Gwersyllt, Wales
Anyone else in @wrexham having issues with @VodafoneUK Internet?? Tries rebooting my router and its still not connecting
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Andy Morse
(@AndyMorse) reported
from
Chester, England
@VodafoneUK you seem to have some sort of DNS or other issue on your broadband it has been slow all day near impossible this afternoon ... once it connects speeds are good ...
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David jones
(@Davidlouijones) reported
from
Christleton, England
@VodafoneUK at 11:10 I started this call I'm still trying to get my number back. Worst customer experience in fact I'm shocked at how bad your company is.
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Chris De Burger
(@Chris_De_Burger) reported
from
Llay, Wales
@VodafoneUK Hi Abul No need for DM Vodafone sold me 76mbs product although max was 68mps & min 46 Ultimate Guarantee of 55 & finally min speed of 40 It was over 60 to start with but now its down to 39 & you state you can't get it any better so since 05/19 you have reduced my speed by 33%
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Amy 💖💜💙
(@thatgirlAmyRay) reported
from
Connah's Quay, Wales
@emabob79 @VodafoneUK Been a customer for 8 years now - it’s just through interaction with their posts on social media that I received this, something which I do pretty regularly 🥰
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David jones
(@Davidlouijones) reported
from
Christleton, England
@VodafoneUK I would advise anyone that wishes to avoid stress and poor customer support to NOT MOVE TO #vodaphoneUK. I payed for two phones and two contracts last week since then no phones or sims have arrived and my number has been cut off.
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Fraser thomson
(@Pfraser1974) reported
from
Chester, England
Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.
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Alan Jones 🏴 🇺🇦
(@alan_jones) reported
from
Queensferry, Wales
@VodafoneUK Thanks. I’ll try live chat later. Very disappointed with Vodafone’s laboured approach to customer care.
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Ian Winter
(@PokerPimp05) reported
from
Wrexham, Wales
@Ofcom my broadband provider is @VodafoneUK and I'm promised 60mb/s. For over a year now the fastest it's been is 15mb/s. They say its because of a @OpenreachHelp fault. I have a year left on my contract. Can I cancel without paying a fee?
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Fraser thomson
(@Pfraser1974) reported
from
Chester, England
@VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!
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David jones
(@Davidlouijones) reported
from
Christleton, England
@EthanGiles1 @VodafoneUK 6hrs been transferred 7 times they are terrible
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Barry Daniels🏴 #FBIW #FBPE #UTST
(@BarryWxm) reported
from
Wrexham, Wales
@VodafoneUK Had your fibre package installed Tuesday. Internet fine. Landline not worked since have spent four hours on phone trying a remote fix. Installation was botched need engineers back to property. Can you help?
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Andy Morse
(@AndyMorse) reported
from
Chester, England
@VodafoneUK You offshore service centres are rubbish I cannot get a problem sorted … can you DM a number I can call pls. I am out of contract so will be looking at other ISPs
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Carole Haswell
(@saltburnlass) reported
@GeorgeMonbiot @VodafoneUK sadly it's not just businesses. The elderly are often met with these reactions across the board. I witnessed horrible rudeness and aggression towards an elderly woman in an NHS hospital ward at night.
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Liz
(@mizzlizwhizz) reported
@VodafoneUK What is your bereavement policy? How do you support relatives of deceased account holder?
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Gem
(@GemmaStreet1983) reported
@VodafoneUK @speckyninja "👋 Hey." ?!?! Seriously?? Patronising AF. Should be used to train customer service peeps on how NOT to do it! YUK
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amy towers
(@aimswest) reported
@VodafoneUK It’s already with the “highest” point with Vodafone, I’ve been told no one else can help regarding this and you have the privilege of taking up to 56 days to do anything at all. My next step is legal to get my money from you
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King Badger
(@RichWreakes) reported
@GeorgeMonbiot @VodafoneUK I used to work for a well known mobile phone retailer. Vodafone were always terrible. We used to try and persuade customers to go onto literally any other network because they were beyond awful. I feel for you.
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The Yorkshire Navarro
(@YorkieNavarro) reported
@VodafoneUK @GeorgeMonbiot Why doesn't one of your customer service people phone him, you set of c**TS!!
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Neil Weaver
(@Clearincite) reported
@TrudieMaxim @GeorgeMonbiot @VodafoneUK I did exactly the same with Talk Talk, had exactly the same issues, searched for CEO Email, Emailed Dido Harding directly sorted in super fast time bless her cotton socks. It's mainly due,to Arse Holes unwilling to take responsibility. This happens in Industry all the time.
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Quel Fromage
(@QFromage) reported
@GeorgeMonbiot @VodafoneUK You have my sympathy and condolences. I’d like to say I’m surprised by the behaviour of Vodafone. They caused my dad a lot of stress chasing him for debts he never owed. For all those reading this thread wondering about using Vodafone, caveat emptor.
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pete woo
(@Petewoodhead99) reported
@VodafoneUK @speckyninja If inly he had previously thought to try and talk to you about it! Or maybe he did and your customer service is appalling
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David - VK2DU
(@david_uzzell) reported
@GeorgeMonbiot @VodafoneUK Vodafone Australia isn’t much better. Had a bad experience with them years ago and won’t ever go back.