Vodafone Outage Report in Llay, Wrexham, Wales
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E-mailProblems in the last 24 hours in Llay, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Llay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Llay, Wales
Latest outage, problems and issue reports in Llay and nearby locations:
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Ian Winter
(@PokerPimp05) reported
from
Wrexham, Wales
@Ofcom my broadband provider is @VodafoneUK and I'm promised 60mb/s. For over a year now the fastest it's been is 15mb/s. They say its because of a @OpenreachHelp fault. I have a year left on my contract. Can I cancel without paying a fee?
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🏴LEWISBAILEYJONES🏴
(@LewisBailey93) reported
from
Wrexham, Wales
@VodafoneUK been waiting since the 10th November for my NUC code - what a joke! When I’ve called up to speak with customer service they’ve advised they can’t help... Shouldn’t take this long!!
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Chris De Burger
(@Chris_De_Burger) reported
from
Llay, Wales
@VodafoneUK Hi Abul No need for DM Vodafone sold me 76mbs product although max was 68mps & min 46 Ultimate Guarantee of 55 & finally min speed of 40 It was over 60 to start with but now its down to 39 & you state you can't get it any better so since 05/19 you have reduced my speed by 33%
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Carl Edwards
(@CarlEdw85324960) reported
from
Ifton Heath, England
@VodafoneUK is the network down had no signal 2nd day running now??
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Rhiannon - Checo&Seb Podium
(@rhiannonefc18) reported
from
Saltney, Wales
@VodafoneUK any reason into why my signal has been horrendous this morning?
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GARY JANES
(@Backfromsydney) reported
from
Chester, England
@VodafoneUK You are a joke! Went into a store for an upgrade that your staff couldn’t do! Ended up disconnecting my number for no reason ! Now have a phone with the wrong number. It took you two mins to F*** up, phone call after phone with no resolution. Lost work, furious 😡
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Tim Gardner
(@timtyler76) reported
from
Shotton, Wales
Hoping that someone from @VodafoneUK tech 2 team ring me soon to fix my broadband. Been off for 55hrs now! And during half term!!
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Andy Morse
(@AndyMorse) reported
from
Chester, England
@VodafoneUK What is your customer service mission statement ... call 192 and wait an hour or more ... can you Emily more people you have loads of money ... a fair chunk from me
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David jones
(@Davidlouijones) reported
from
Christleton, England
@VodafoneUK at 11:10 I started this call I'm still trying to get my number back. Worst customer experience in fact I'm shocked at how bad your company is.
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Andy Wallace
(@Andyw1803) reported
from
Kelsall, England
@mrskishere @VodafoneUK I've been working my way round 3, Talktalk, Vidafone and BT. They're all unreliable and as bad as each other
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Fraser thomson
(@Pfraser1974) reported
from
Chester, England
@VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!
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Fraser thomson
(@Pfraser1974) reported
from
Chester, England
Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.
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The Birdman of Handbridge
(@PapaJon1969) reported
from
Chester, England
@VodafoneUK Your service is down, your call centre is down, your website is down. WTF I need to book a house move asap. How can I do this when I can't speak to you ? So fed up with this poor excuse of a service provider been loyal for years but enough is enough. Someone DM please
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David jones
(@Davidlouijones) reported
from
Christleton, England
@VodafoneUK I would advise anyone that wishes to avoid stress and poor customer support to NOT MOVE TO #vodaphoneUK. I payed for two phones and two contracts last week since then no phones or sims have arrived and my number has been cut off.
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Kate
(@TaffyKate) reported
from
Gwersyllt, Wales
Anyone else in @wrexham having issues with @VodafoneUK Internet?? Tries rebooting my router and its still not connecting
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Barry Daniels🏴 #FBIW #FBPE #UTST
(@BarryWxm) reported
from
Wrexham, Wales
@VodafoneUK Had your fibre package installed Tuesday. Internet fine. Landline not worked since have spent four hours on phone trying a remote fix. Installation was botched need engineers back to property. Can you help?
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GARY JANES
(@Backfromsydney) reported
from
Chester, England
@VodafoneUK Seems Vodafone’s idea of customer service is just to hang up !
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David jones
(@Davidlouijones) reported
from
Christleton, England
@EthanGiles1 @VodafoneUK 6hrs been transferred 7 times they are terrible
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Andy Morse
(@AndyMorse) reported
from
Chester, England
@VodafoneUK you seem to have some sort of DNS or other issue on your broadband it has been slow all day near impossible this afternoon ... once it connects speeds are good ...
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The Birdman of Handbridge
(@PapaJon1969) reported
from
Chester, England
Hey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Thomas
(@igguspiggus) reported
@VodafoneUK No as my internet is so poor and intermittent that I can't seem to do anything. It's been like this for 2 months and each time I call to confirm the dismal connection, I'm on the phone for at least half an hour, reassured that all will be ok only for nothing to happen... Awful
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Rob day
(@dayrob83) reported
@VodafoneUK @Ofcom just wanna point out #Vodafone for a communications company your shite at it. Sort your network out don’t no how you have the ***** to tell my provider #virgin everything is fine with your network, #JOKERS
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Mickey Tank Bank
(@ironic_cheese) reported
@sibon_ollie @VodafoneUK Definitely leave. I was with them 20 years and the service in the last two years was horrendous. Didn't contact me once to extend my contract so clearly they're not interested in retention. Now I'm SIM only with O2 and you get endless freebies, especially if you're with Virgin.
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Joe
(@joemacdonald16) reported
@VodafoneUK Why do you make it so hard and stressful to cancel an order? I have had 3 online chats and 2 phone calls and my order still hasn’t been cancelled… honestly what a way to put a customer off. #worstcustomerservice
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Mike Street
(@Mikesf1) reported
@VodafoneUK have you a problem in Taunton ? No internet via router or cellphone all day?
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The leylands
(@theleylands) reported
@VodafoneUK I’m a pro 500 customer. My min download speed guarantee is 250mbps. Sitting in room where router is, I’ve not been getting this via WiFi and I’m less then 1metre away from router. What is the measure that is used for the guarantee is it WiFi or is it speed to router?
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MuscleSheriff
(@roronoa3swords) reported
@VodafoneUK #vodaphonehastheworstinternetintheworld No customer service, zero reliablity
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Michael Cullen
(@UnusedPizza) reported
@VodafoneUK absolutly rediculus that your internet in the car website has been down for over a week, I feel for the cc agents, in this day and age this is not acceptable. I'm paying for features in my @MercedesBenz which I can't use, becuase I my monthly contract has not renewed.
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wrasslin
(@jus4laf) reported
@VodafoneUK @ScottyT9804 Sim only is best. These stupid money wasting phones are pointless.
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Perry Wyn
(@PerryWyn) reported
@VodafoneUK just ordered broadband online but £3 reduction did not present itself as advised by your CS team. HELP