Vodafone Outage Report in Llay, Wrexham, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Llay, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Llay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (50%)
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Phone (30%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Llay, Wales
Latest outage, problems and issue reports in Llay and nearby locations:
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David jones (@Davidlouijones) reported from Christleton, England
@VodafoneUK at 11:10 I started this call I'm still trying to get my number back. Worst customer experience in fact I'm shocked at how bad your company is.
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Fraser thomson (@Pfraser1974) reported from Chester, England
Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.
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Amy 💖💜💙 (@thatgirlAmyRay) reported from Connah's Quay, Wales
@emabob79 @VodafoneUK Been a customer for 8 years now - it’s just through interaction with their posts on social media that I received this, something which I do pretty regularly 🥰
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Tim Gardner (@timtyler76) reported from Shotton, Wales
Hoping that someone from @VodafoneUK tech 2 team ring me soon to fix my broadband. Been off for 55hrs now! And during half term!!
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The Birdman of Handbridge (@PapaJon1969) reported from Chester, England
Hey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really
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Andy Morse (@AndyMorse) reported from Chester, England
@VodafoneUK you seem to have some sort of DNS or other issue on your broadband it has been slow all day near impossible this afternoon ... once it connects speeds are good ...
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Alan Jones 🏴 🇺🇦 (@alan_jones) reported from Queensferry, Wales
@VodafoneUK Thanks. I’ll try live chat later. Very disappointed with Vodafone’s laboured approach to customer care.
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Barry Daniels🏴 #FBIW #FBPE #UTST (@BarryWxm) reported from Wrexham, Wales
@VodafoneUK Had your fibre package installed Tuesday. Internet fine. Landline not worked since have spent four hours on phone trying a remote fix. Installation was botched need engineers back to property. Can you help?
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Fraser thomson (@Pfraser1974) reported from Chester, England
@VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!
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David jones (@Davidlouijones) reported from Christleton, England
@EthanGiles1 @VodafoneUK 6hrs been transferred 7 times they are terrible
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Andy Wallace (@Andyw1803) reported from Kelsall, England
@mrskishere @VodafoneUK I've been working my way round 3, Talktalk, Vidafone and BT. They're all unreliable and as bad as each other
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🏴LEWISBAILEYJONES🏴 (@LewisBailey93) reported from Wrexham, Wales
@VodafoneUK been waiting since the 10th November for my NUC code - what a joke! When I’ve called up to speak with customer service they’ve advised they can’t help... Shouldn’t take this long!!
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The Birdman of Handbridge (@PapaJon1969) reported from Chester, England
@VodafoneUK Your service is down, your call centre is down, your website is down. WTF I need to book a house move asap. How can I do this when I can't speak to you ? So fed up with this poor excuse of a service provider been loyal for years but enough is enough. Someone DM please
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David jones (@Davidlouijones) reported from Christleton, England
@VodafoneUK I would advise anyone that wishes to avoid stress and poor customer support to NOT MOVE TO #vodaphoneUK. I payed for two phones and two contracts last week since then no phones or sims have arrived and my number has been cut off.
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Kate (@TaffyKate) reported from Gwersyllt, Wales
Anyone else in @wrexham having issues with @VodafoneUK Internet?? Tries rebooting my router and its still not connecting
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Carl Edwards (@CarlEdw85324960) reported from Ifton Heath, England
@VodafoneUK is the network down had no signal 2nd day running now??
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Chris De Burger (@Chris_De_Burger) reported from Llay, Wales
@VodafoneUK Hi Abul No need for DM Vodafone sold me 76mbs product although max was 68mps & min 46 Ultimate Guarantee of 55 & finally min speed of 40 It was over 60 to start with but now its down to 39 & you state you can't get it any better so since 05/19 you have reduced my speed by 33%
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Andy Morse (@AndyMorse) reported from Chester, England
@VodafoneUK You offshore service centres are rubbish I cannot get a problem sorted … can you DM a number I can call pls. I am out of contract so will be looking at other ISPs
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Ian Winter (@PokerPimp05) reported from Wrexham, Wales
@Ofcom my broadband provider is @VodafoneUK and I'm promised 60mb/s. For over a year now the fastest it's been is 15mb/s. They say its because of a @OpenreachHelp fault. I have a year left on my contract. Can I cancel without paying a fee?
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Rhiannon - Checo&Seb Podium (@rhiannonefc18) reported from Saltney, Wales
@VodafoneUK any reason into why my signal has been horrendous this morning?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Dr.Ayman (@aymanationdr) reported
@VodafoneUK @VodafoneGroup @VodafoneEgypt vodafone Egypt is worst, you lose your subscribers.
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Ben Shadow (@mhspshadow) reported
Apparently @VodafoneUK has been hacked and all of its servers have gone down due to a security breach.
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Mega Dan X (@Mega_Dan_X83) reported
@VodafoneUK got a better deal with you by going to Car Phone Warehouse than your own website. How do I shut down my old account (out of contract) and port number to new account?
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Claire (@cmaybury11) reported
@VodafoneUK hi I changed my daughters plan yesterday and then got text today saying order hasn’t gone through due to technical issue. App says everything is down - how can I resolve this ?
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Nate (@NathanMcKay1985) reported
@PriscillaMay @VodafoneUK Today is 3 weeks for me after placing an order on the 16th November, I was told it was due last week, my phone has been picked and issued an Imei but no dispatch told not to chase now until after the 9th Dec. Vodafone need to issue a public statement and apology to customers.
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Luke Woods (@lucaswoods10) reported
Hilarious how poor the @VodafoneUK @Vodacom @VodafoneGroup customer service is. Please can you get a member of your team to contact me to resolve my issue that has been ongoing for 3 months 👍
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sam (@sammyratts) reported
@VodafoneUK I have a case raised with CEDR which I've been told that you have to cancel my contracts with no charge. I've spent 2 hours on the phone to be cut off.. I just want my pac code! Why is your customer service so shocking!!! 😭
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aj (@lionessdumpling) reported
@VodafoneUK hi Vodafone could you please tell me how I’ve used ALL my data (5gb) in 2 days!?? When I never use more than 1!?? Tried your robot and ‘he’s’ no help!
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Bill (@HighgateBill) reported
@VodafoneUK I have been without a mobile service for 5 weeks. The customer relations team at Vodafone are an absolute joke with nobody in that time having addressed the problem. Do I complain to Ofcom or take legal action?
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Iain Nicol (@iainnicol) reported
Hi @VodafoneUK you send me the wrong device (let's ignore the ten days late, for now). Your website help says to live chat; your live chat said to call you. I was on hold for ten minutes before I hung up. Do I need to do a chargeback to get your attention?