Vodafone Outage Report in Llay, Wrexham, Wales
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E-mailProblems in the last 24 hours in Llay, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Llay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Wi-fi (13%)
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Phone (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Llay, Wales
Latest outage, problems and issue reports in Llay and nearby locations:
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Chris De Burger
(@Chris_De_Burger) reported
from
Llay, Wales
@VodafoneUK Hi Abul No need for DM Vodafone sold me 76mbs product although max was 68mps & min 46 Ultimate Guarantee of 55 & finally min speed of 40 It was over 60 to start with but now its down to 39 & you state you can't get it any better so since 05/19 you have reduced my speed by 33%
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The Birdman of Handbridge
(@PapaJon1969) reported
from
Chester, England
Hey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really
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David jones
(@Davidlouijones) reported
from
Christleton, England
@VodafoneUK I would advise anyone that wishes to avoid stress and poor customer support to NOT MOVE TO #vodaphoneUK. I payed for two phones and two contracts last week since then no phones or sims have arrived and my number has been cut off.
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GARY JANES
(@Backfromsydney) reported
from
Chester, England
@VodafoneUK You are a joke! Went into a store for an upgrade that your staff couldn’t do! Ended up disconnecting my number for no reason ! Now have a phone with the wrong number. It took you two mins to F*** up, phone call after phone with no resolution. Lost work, furious 😡
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Carl Edwards
(@CarlEdw85324960) reported
from
Ifton Heath, England
@VodafoneUK is the network down had no signal 2nd day running now??
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Andy Morse
(@AndyMorse) reported
from
Chester, England
@VodafoneUK you seem to have some sort of DNS or other issue on your broadband it has been slow all day near impossible this afternoon ... once it connects speeds are good ...
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🏴LEWISBAILEYJONES🏴
(@LewisBailey93) reported
from
Wrexham, Wales
@VodafoneUK been waiting since the 10th November for my NUC code - what a joke! When I’ve called up to speak with customer service they’ve advised they can’t help... Shouldn’t take this long!!
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Barry Daniels🏴 #FBIW #FBPE #UTST
(@BarryWxm) reported
from
Wrexham, Wales
@VodafoneUK Had your fibre package installed Tuesday. Internet fine. Landline not worked since have spent four hours on phone trying a remote fix. Installation was botched need engineers back to property. Can you help?
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Ian Winter
(@PokerPimp05) reported
from
Wrexham, Wales
@Ofcom my broadband provider is @VodafoneUK and I'm promised 60mb/s. For over a year now the fastest it's been is 15mb/s. They say its because of a @OpenreachHelp fault. I have a year left on my contract. Can I cancel without paying a fee?
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Amy 💖💜💙
(@thatgirlAmyRay) reported
from
Connah's Quay, Wales
@emabob79 @VodafoneUK Been a customer for 8 years now - it’s just through interaction with their posts on social media that I received this, something which I do pretty regularly 🥰
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David jones
(@Davidlouijones) reported
from
Christleton, England
@VodafoneUK at 11:10 I started this call I'm still trying to get my number back. Worst customer experience in fact I'm shocked at how bad your company is.
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Rhiannon - Checo&Seb Podium
(@rhiannonefc18) reported
from
Saltney, Wales
@VodafoneUK any reason into why my signal has been horrendous this morning?
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Tim Gardner
(@timtyler76) reported
from
Shotton, Wales
Hoping that someone from @VodafoneUK tech 2 team ring me soon to fix my broadband. Been off for 55hrs now! And during half term!!
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Kate
(@TaffyKate) reported
from
Gwersyllt, Wales
Anyone else in @wrexham having issues with @VodafoneUK Internet?? Tries rebooting my router and its still not connecting
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Andy Wallace
(@Andyw1803) reported
from
Kelsall, England
@mrskishere @VodafoneUK I've been working my way round 3, Talktalk, Vidafone and BT. They're all unreliable and as bad as each other
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David jones
(@Davidlouijones) reported
from
Christleton, England
@EthanGiles1 @VodafoneUK 6hrs been transferred 7 times they are terrible
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Fraser thomson
(@Pfraser1974) reported
from
Chester, England
@VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!
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GARY JANES
(@Backfromsydney) reported
from
Chester, England
@VodafoneUK Seems Vodafone’s idea of customer service is just to hang up !
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Fraser thomson
(@Pfraser1974) reported
from
Chester, England
Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.
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The Birdman of Handbridge
(@PapaJon1969) reported
from
Chester, England
@VodafoneUK Your service is down, your call centre is down, your website is down. WTF I need to book a house move asap. How can I do this when I can't speak to you ? So fed up with this poor excuse of a service provider been loyal for years but enough is enough. Someone DM please
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Drew
(@drwvcrs) reported
DM’d @VodafoneUK two days ago to raise a complaint and just been ignored. #poor #CustomerExperience #CustomerService
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Oran Zuccala
(@oran_zuccala) reported
@VodafoneUK I recently moved my number from another network to you. it seems I have both my number and the new number that came with the sim both . When people call/text me on the number I moved over everthing is normal but when I text back it shows up as the new number for them?
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Sue
(@blimey32) reported
@tjpembo @VodafoneUK What did they say Tim, is there a reason for the rubbish service?
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Grouchy Commuter
(@grouchycommuter) reported
@VodafoneUK Here’s an update, in case anyone is interested, the engineer says no fault in the line. Apparently @VodafoneUK has been sending out refurbished routers and this has caused issues across the board. So I call and ask for a new router and am told to wait ANOTHER 24 hrs
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The Beauty Shed
(@_Beauty_Salon) reported
@VodafoneUK I’ve been messaging all day. Customer service is disgraceful. I’ve been with you for over 29 years! I’m fuming
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Thomas Cove
(@ThomasCove) reported
@OpenreachHelp outage in SW19 since yesterday morning- please update on when this will be fixed- @VodafoneUK had zero information to give me
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Trishan Vara
(@Trishaldinho) reported
@VodafoneUK I already spoke to a WiFi Xpert on chat last Sunday. The problem is I shouldn't have to keep ringing and wasting more money being on hold when there are transcripts to work from. I ended up testing myself and it seems the booster is (yet again) the issue.
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🇺🇦 Allan Armadale 🇺🇦
(@AllanArmadale) reported
@VodafoneUK Err, not really. I think you are the same as most other public companies, you present as a company striving to provide a great customer service when in reality you strive to provide a great shareholder investment opportunity and an acceptable level of customer complaints.
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Liane F
(@LianeF5) reported
@VodafoneUK After appalling 2hr customer service yesterday, please can UK based staff contact me
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SW
(@s378912) reported
@VodafoneUK Another issue AGAIN today. What compensation measures do you have for customers who are repeatedly struggling with your dreadful coverage?