Vodafone

Vodafone Outage Report in Llay, Wrexham, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Llay, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Llay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Llay, Wrexham, Wales 11/13/2025 19:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Llay, Wales

Latest outage, problems and issue reports in Llay and nearby locations:

  • AndyMorse Andy Morse (@AndyMorse) reported from Chester, England

    @VodafoneUK What is your customer service mission statement ... call 192 and wait an hour or more ... can you Emily more people you have loads of money ... a fair chunk from me

  • PapaJon1969 The Birdman of Handbridge (@PapaJon1969) reported from Chester, England

    @VodafoneUK Your service is down, your call centre is down, your website is down. WTF I need to book a house move asap. How can I do this when I can't speak to you ? So fed up with this poor excuse of a service provider been loyal for years but enough is enough. Someone DM please

  • Backfromsydney GARY JANES (@Backfromsydney) reported from Chester, England

    @VodafoneUK You are a joke! Went into a store for an upgrade that your staff couldn’t do! Ended up disconnecting my number for no reason ! Now have a phone with the wrong number. It took you two mins to F*** up, phone call after phone with no resolution. Lost work, furious 😡

  • Davidlouijones David jones (@Davidlouijones) reported from Christleton, England

    @VodafoneUK I would advise anyone that wishes to avoid stress and poor customer support to NOT MOVE TO #vodaphoneUK. I payed for two phones and two contracts last week since then no phones or sims have arrived and my number has been cut off.

  • LewisBailey93 🏴󠁧󠁢󠁷󠁬󠁳󠁿LEWISBAILEYJONES🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@LewisBailey93) reported from Wrexham, Wales

    @VodafoneUK been waiting since the 10th November for my NUC code - what a joke! When I’ve called up to speak with customer service they’ve advised they can’t help... Shouldn’t take this long!!

  • Chris_De_Burger Chris De Burger (@Chris_De_Burger) reported from Llay, Wales

    @VodafoneUK Hi Abul No need for DM Vodafone sold me 76mbs product although max was 68mps & min 46 Ultimate Guarantee of 55 & finally min speed of 40 It was over 60 to start with but now its down to 39 & you state you can't get it any better so since 05/19 you have reduced my speed by 33%

  • Pfraser1974 Fraser thomson (@Pfraser1974) reported from Chester, England

    @VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!

  • PapaJon1969 The Birdman of Handbridge (@PapaJon1969) reported from Chester, England

    Hey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really

  • Pfraser1974 Fraser thomson (@Pfraser1974) reported from Chester, England

    Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.

  • PokerPimp05 Ian Winter (@PokerPimp05) reported from Wrexham, Wales

    @Ofcom my broadband provider is @VodafoneUK and I'm promised 60mb/s. For over a year now the fastest it's been is 15mb/s. They say its because of a @OpenreachHelp fault. I have a year left on my contract. Can I cancel without paying a fee?

  • TaffyKate Kate (@TaffyKate) reported from Gwersyllt, Wales

    Anyone else in @wrexham having issues with @VodafoneUK Internet?? Tries rebooting my router and its still not connecting

  • timtyler76 Tim Gardner (@timtyler76) reported from Shotton, Wales

    Hoping that someone from @VodafoneUK tech 2 team ring me soon to fix my broadband. Been off for 55hrs now! And during half term!!

  • Backfromsydney GARY JANES (@Backfromsydney) reported from Chester, England

    @VodafoneUK Seems Vodafone’s idea of customer service is just to hang up !

  • CarlEdw85324960 Carl Edwards (@CarlEdw85324960) reported from Ifton Heath, England

    @VodafoneUK is the network down had no signal 2nd day running now??

  • Davidlouijones David jones (@Davidlouijones) reported from Christleton, England

    @EthanGiles1 @VodafoneUK 6hrs been transferred 7 times they are terrible

  • rhiannonefc18 Rhiannon - Checo&Seb Podium (@rhiannonefc18) reported from Saltney, Wales

    @VodafoneUK any reason into why my signal has been horrendous this morning?

  • Andyw1803 Andy Wallace (@Andyw1803) reported from Kelsall, England

    @mrskishere @VodafoneUK I've been working my way round 3, Talktalk, Vidafone and BT. They're all unreliable and as bad as each other

  • AndyMorse Andy Morse (@AndyMorse) reported from Chester, England

    @VodafoneUK you seem to have some sort of DNS or other issue on your broadband it has been slow all day near impossible this afternoon ... once it connects speeds are good ...

  • Davidlouijones David jones (@Davidlouijones) reported from Christleton, England

    @VodafoneUK at 11:10 I started this call I'm still trying to get my number back. Worst customer experience in fact I'm shocked at how bad your company is.

  • BarryWxm Barry Daniels🏴󠁧󠁢󠁷󠁬󠁳󠁿 #FBIW #FBPE #UTST (@BarryWxm) reported from Wrexham, Wales

    @VodafoneUK Had your fibre package installed Tuesday. Internet fine. Landline not worked since have spent four hours on phone trying a remote fix. Installation was botched need engineers back to property. Can you help?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • matttbuckland MattHartley (@matttbuckland) reported

    @VodafoneUK Hello. 6 hours after I sent a DM requesting some assistance I'm still no further to get things sorted. It appears I answer a question, hours later someone else responds asking another. #feelTheConnection ??? At the moment the service is making me #feelPrettyAnnoyed

  • CazThomp_1 💋Carolann 💋 (@CazThomp_1) reported

    @VodafoneUK 3 days now you’ve put me constantly on hold to sort a simple problem out!! So far this morning I’m now on my 4th department and still waiting! Seriously not good enough. If I don’t pay my bill you’ll soon speak to me 🤬🤬🤬🤬🤬

  • bongettepam Pam (@bongettepam) reported

    @VodafoneUK I need help with my recent upgrade. I've spoke to 3 different agents and it's still not resolved. I can't get through on the phone. Is there another help desk I can try?

  • moximoron richard moxley (@moximoron) reported

    @VodafoneUK @VodafoneUK I’ve tried this 3 times now: each time it fails. I really don’t have all day to try and make this work . Each time the lines goes dead. Tobi is absolutely useless when I try to get him to put me through to a online chat person they send me a code which never arrives

  • AdrianW85467631 Adrian W (@AdrianW85467631) reported

    @VodafoneUK absolutely useless customer support, broadband been down 24hrs+ told to call Tech2 dept cannot get through keep getting useless txt msgs and cut off! Wheres the support/service ....oh NO were ! Typical global company no interest in its customers just in their money.

  • LDaviesJones Laura Davies-Jones (@LDaviesJones) reported

    Hi @VodafoneUK have tried a number of times to contact you following an ‘overdue payment’ email having left your network. Every time, by every single means, I am just told my number isn’t recognised. Can you let me pay you pls?

  • stubyrnesphoto Stu-Byrnes-Photography (@stubyrnesphoto) reported

    @VodafoneUK is your fibre broadband down? Had no connection for the last few hours?

  • moximoron richard moxley (@moximoron) reported

    @VodafoneUK I have honestly never in my life found it harder to actually speak to someone at a service provider. Over an hour going round the houses with the moronic Tobi assistant, calling customer services and getting no response. I just want to take out a contract 😬

  • WhimsicalMouse Anni Ezmerelda (@WhimsicalMouse) reported

    @EE I have been a customer of yours for all of 1 month and my service has been suspended TWICE because you say my bill is unpaid but it isn't. I have the bank statement to prove it's been paid. Should have stayed with @VodafoneUK

  • Eddytoad Eddy (@Eddytoad) reported

    @VodafoneUK Is there a problem with your internet service in Norwich? I have been getting a 20% packet loss for the 2 hours. And Yes I have already turned it off and on again!