Vodafone

Vodafone Outage Report in Llay, Wrexham, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Llay, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Llay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Llay, Wrexham, Wales 12/04/2025 01:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Llay, Wales

Latest outage, problems and issue reports in Llay and nearby locations:

  • BarryWxm Barry Daniels🏴󠁧󠁢󠁷󠁬󠁳󠁿 #FBIW #FBPE #UTST (@BarryWxm) reported from Wrexham, Wales

    @VodafoneUK Had your fibre package installed Tuesday. Internet fine. Landline not worked since have spent four hours on phone trying a remote fix. Installation was botched need engineers back to property. Can you help?

  • PapaJon1969 The Birdman of Handbridge (@PapaJon1969) reported from Chester, England

    @VodafoneUK Your service is down, your call centre is down, your website is down. WTF I need to book a house move asap. How can I do this when I can't speak to you ? So fed up with this poor excuse of a service provider been loyal for years but enough is enough. Someone DM please

  • Davidlouijones David jones (@Davidlouijones) reported from Christleton, England

    @VodafoneUK at 11:10 I started this call I'm still trying to get my number back. Worst customer experience in fact I'm shocked at how bad your company is.

  • thatgirlAmyRay Amy 💖💜💙 (@thatgirlAmyRay) reported from Connah's Quay, Wales

    @emabob79 @VodafoneUK Been a customer for 8 years now - it’s just through interaction with their posts on social media that I received this, something which I do pretty regularly 🥰

  • CarlEdw85324960 Carl Edwards (@CarlEdw85324960) reported from Ifton Heath, England

    @VodafoneUK is the network down had no signal 2nd day running now??

  • Backfromsydney GARY JANES (@Backfromsydney) reported from Chester, England

    @VodafoneUK Seems Vodafone’s idea of customer service is just to hang up !

  • Andyw1803 Andy Wallace (@Andyw1803) reported from Kelsall, England

    @mrskishere @VodafoneUK I've been working my way round 3, Talktalk, Vidafone and BT. They're all unreliable and as bad as each other

  • Chris_De_Burger Chris De Burger (@Chris_De_Burger) reported from Llay, Wales

    @VodafoneUK Hi Abul No need for DM Vodafone sold me 76mbs product although max was 68mps & min 46 Ultimate Guarantee of 55 & finally min speed of 40 It was over 60 to start with but now its down to 39 & you state you can't get it any better so since 05/19 you have reduced my speed by 33%

  • PokerPimp05 Ian Winter (@PokerPimp05) reported from Wrexham, Wales

    @Ofcom my broadband provider is @VodafoneUK and I'm promised 60mb/s. For over a year now the fastest it's been is 15mb/s. They say its because of a @OpenreachHelp fault. I have a year left on my contract. Can I cancel without paying a fee?

  • Davidlouijones David jones (@Davidlouijones) reported from Christleton, England

    @EthanGiles1 @VodafoneUK 6hrs been transferred 7 times they are terrible

  • Pfraser1974 Fraser thomson (@Pfraser1974) reported from Chester, England

    Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.

  • Backfromsydney GARY JANES (@Backfromsydney) reported from Chester, England

    @VodafoneUK You are a joke! Went into a store for an upgrade that your staff couldn’t do! Ended up disconnecting my number for no reason ! Now have a phone with the wrong number. It took you two mins to F*** up, phone call after phone with no resolution. Lost work, furious 😡

  • Pfraser1974 Fraser thomson (@Pfraser1974) reported from Chester, England

    @VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!

  • rhiannonefc18 Rhiannon - Checo&Seb Podium (@rhiannonefc18) reported from Saltney, Wales

    @VodafoneUK any reason into why my signal has been horrendous this morning?

  • PapaJon1969 The Birdman of Handbridge (@PapaJon1969) reported from Chester, England

    Hey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really

  • TaffyKate Kate (@TaffyKate) reported from Gwersyllt, Wales

    Anyone else in @wrexham having issues with @VodafoneUK Internet?? Tries rebooting my router and its still not connecting

  • Davidlouijones David jones (@Davidlouijones) reported from Christleton, England

    @VodafoneUK I would advise anyone that wishes to avoid stress and poor customer support to NOT MOVE TO #vodaphoneUK. I payed for two phones and two contracts last week since then no phones or sims have arrived and my number has been cut off.

  • timtyler76 Tim Gardner (@timtyler76) reported from Shotton, Wales

    Hoping that someone from @VodafoneUK tech 2 team ring me soon to fix my broadband. Been off for 55hrs now! And during half term!!

  • AndyMorse Andy Morse (@AndyMorse) reported from Chester, England

    @VodafoneUK you seem to have some sort of DNS or other issue on your broadband it has been slow all day near impossible this afternoon ... once it connects speeds are good ...

  • LewisBailey93 🏴󠁧󠁢󠁷󠁬󠁳󠁿LEWISBAILEYJONES🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@LewisBailey93) reported from Wrexham, Wales

    @VodafoneUK been waiting since the 10th November for my NUC code - what a joke! When I’ve called up to speak with customer service they’ve advised they can’t help... Shouldn’t take this long!!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • JonathanPBurns Jonathan Burns $TITAN **** (@JonathanPBurns) reported

    @VodafoneUK so you have pretty much no regard for current customers. Looking to upgrade my broadband and you want to charge me MORE than you would a new customer. Despite my having mobile, second sim and broadband with you? Obviously WANT me to look elsewhere. 👏🏻👏🏻👏🏻👌🏻👌🏻👌🏻😒

  • MrRPerkins Ross Perkins 🇺🇦 (@MrRPerkins) reported

    Hey @VodafoneUK - what is the point of asking customers to be available at the property for broadband installation if you're not gonna turn up (twice in our case). Just a warning to other potential customers that the customer service is REALLY lacking. Had a lot of time wasted.

  • tehreedy Sam Reed (@tehreedy) reported

    Hey @VodafoneUK why does roaming in the US on your partner @TMobile suck so badly? Lucky to get a signal, never mind useable data half the time, even in and around big cities. It’s pretty disappointing. Two other Vodafone sims with similar issues, in a newer phone too…

  • golfandgym36 Graham Steele (@golfandgym36) reported

    Wow @VodafoneUK. I chat online for an hour explaining how your price increases are unjustifiable and that I can't afford to pay over £100 per month yet you couldn't care less. Apparently you say you care about customers more then money, what rubbish!! Lost me as a customer soon.

  • Cheyanneshiney Cheyanne Lowther 🇺🇦 (@Cheyanneshiney) reported

    @VodafoneUK my R219h mobile Wi-Fi is no longer working. Please can you help. When trying to call there is no option for it. As it won’t connect to anything I can’t load/connect to the app etc

  • Solcina17 Solcina (@Solcina17) reported

    @VodafoneUK I've been trying to cancel my contract, for months. I also went to 1 of your high street shops with proof of ID and got a new PIN. Told to call your appalling customer service for cancelling which in return told me to go back to one of your shops with proof of ID?!?!?

  • RobAmour Rob Amour (@RobAmour) reported

    @VodafoneUK According to the Apple support site it should work in both the uk & France. It’s the same model

  • CSharp4EverMore csharpforevermore (@CSharp4EverMore) reported

    @VodafoneUK Having dealt with customer services before, the only way I will do this is if I document my interactions with you and post the results for the future +so on. I've used Vodafone from 2011 and 100% things have gone downhill. First agent could actually deal with queries not pass.

  • Emily_Melissa3 Emily-Melissa✨ (@Emily_Melissa3) reported

    @VodafoneUK trying to change my name with you but the app won’t let me access my account to get my customer number - can you help??

  • Solcina17 Solcina (@Solcina17) reported

    @VodafoneUK thank you for ignoring my tweet. Finally, after months talking to people who didn't know what they were doing, I've spoken to Mosammat and Jo, who sorted out the issue in a few minutes. This shows what hiring clever people and training them properly can do