Vodafone Outage Report in Llay, Wrexham, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Llay, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Llay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Wi-fi (13%)
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Phone (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Llay, Wales
Latest outage, problems and issue reports in Llay and nearby locations:
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The Birdman of Handbridge
(@PapaJon1969) reported
from
Chester, England
Hey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really
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Barry Daniels🏴 #FBIW #FBPE #UTST
(@BarryWxm) reported
from
Wrexham, Wales
@VodafoneUK Had your fibre package installed Tuesday. Internet fine. Landline not worked since have spent four hours on phone trying a remote fix. Installation was botched need engineers back to property. Can you help?
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David jones
(@Davidlouijones) reported
from
Christleton, England
@VodafoneUK at 11:10 I started this call I'm still trying to get my number back. Worst customer experience in fact I'm shocked at how bad your company is.
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David jones
(@Davidlouijones) reported
from
Christleton, England
@VodafoneUK I would advise anyone that wishes to avoid stress and poor customer support to NOT MOVE TO #vodaphoneUK. I payed for two phones and two contracts last week since then no phones or sims have arrived and my number has been cut off.
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The Birdman of Handbridge
(@PapaJon1969) reported
from
Chester, England
@VodafoneUK Your service is down, your call centre is down, your website is down. WTF I need to book a house move asap. How can I do this when I can't speak to you ? So fed up with this poor excuse of a service provider been loyal for years but enough is enough. Someone DM please
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Rhiannon - Checo&Seb Podium
(@rhiannonefc18) reported
from
Saltney, Wales
@VodafoneUK any reason into why my signal has been horrendous this morning?
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Andy Wallace
(@Andyw1803) reported
from
Kelsall, England
@mrskishere @VodafoneUK I've been working my way round 3, Talktalk, Vidafone and BT. They're all unreliable and as bad as each other
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David jones
(@Davidlouijones) reported
from
Christleton, England
@EthanGiles1 @VodafoneUK 6hrs been transferred 7 times they are terrible
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🏴LEWISBAILEYJONES🏴
(@LewisBailey93) reported
from
Wrexham, Wales
@VodafoneUK been waiting since the 10th November for my NUC code - what a joke! When I’ve called up to speak with customer service they’ve advised they can’t help... Shouldn’t take this long!!
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Tim Gardner
(@timtyler76) reported
from
Shotton, Wales
Hoping that someone from @VodafoneUK tech 2 team ring me soon to fix my broadband. Been off for 55hrs now! And during half term!!
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Alan Jones 🏴 🇺🇦
(@alan_jones) reported
from
Queensferry, Wales
@VodafoneUK Thanks. I’ll try live chat later. Very disappointed with Vodafone’s laboured approach to customer care.
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Chris De Burger
(@Chris_De_Burger) reported
from
Llay, Wales
@VodafoneUK Hi Abul No need for DM Vodafone sold me 76mbs product although max was 68mps & min 46 Ultimate Guarantee of 55 & finally min speed of 40 It was over 60 to start with but now its down to 39 & you state you can't get it any better so since 05/19 you have reduced my speed by 33%
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Ian Winter
(@PokerPimp05) reported
from
Wrexham, Wales
@Ofcom my broadband provider is @VodafoneUK and I'm promised 60mb/s. For over a year now the fastest it's been is 15mb/s. They say its because of a @OpenreachHelp fault. I have a year left on my contract. Can I cancel without paying a fee?
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Kate
(@TaffyKate) reported
from
Gwersyllt, Wales
Anyone else in @wrexham having issues with @VodafoneUK Internet?? Tries rebooting my router and its still not connecting
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Fraser thomson
(@Pfraser1974) reported
from
Chester, England
@VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!
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Andy Morse
(@AndyMorse) reported
from
Chester, England
@VodafoneUK You offshore service centres are rubbish I cannot get a problem sorted … can you DM a number I can call pls. I am out of contract so will be looking at other ISPs
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Carl Edwards
(@CarlEdw85324960) reported
from
Ifton Heath, England
@VodafoneUK is the network down had no signal 2nd day running now??
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Amy 💖💜💙
(@thatgirlAmyRay) reported
from
Connah's Quay, Wales
@emabob79 @VodafoneUK Been a customer for 8 years now - it’s just through interaction with their posts on social media that I received this, something which I do pretty regularly 🥰
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Fraser thomson
(@Pfraser1974) reported
from
Chester, England
Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.
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Andy Morse
(@AndyMorse) reported
from
Chester, England
@VodafoneUK you seem to have some sort of DNS or other issue on your broadband it has been slow all day near impossible this afternoon ... once it connects speeds are good ...
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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nisha sharma
(@ItsShivSharma) reported
@VodafoneUK I have never received such appalling customer service in my life. After continuously being patient with each and every advisor I speak to, I finally lose my patience and ask to speak to a manager and the manager refused to speak to me! #poorcustomerservice
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Artia Golestani
(@yartia) reported
@VodafoneUK What has happened is that your different departments don’t speak to each other and don’t leave notes on customer files. The customer retention team offered me certain rates that the main customer service team told me don’t exist and told me my account would be cancelled.
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Claire Randall
(@clairerandall85) reported
Got a price for a new phone @VodafoneUK on Saturday. Called back today. Gone up loads. So much for customer loyalty. 24 years loyalty means nothing 🥲
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Sola Famoriyo
(@step2skimo) reported
@VodafoneUK Why is @VodafoneUK deceiving customers. for @MoneyTelegraph info. They updated my file as contacting customer, with a single call made. for example call ref: 1-MQR1Z2P0 said they updated customer, yet no contact made.
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Ben Unsworth
(@benunsworth) reported
@deadliftbear @VodafoneUK I switched to @zeninternet and have been happy with the customer service
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Greg
(@wing1791) reported
@VodafoneUK It’s nearly impossible to get through to anyone to cancel on that number, in a world of tech it should be as easy as going online and cancelling #lies #untrustworthybrand
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Andrew Hurdwell
(@andrew_hurdwell) reported
@VodafoneUK 6 phone calls later and still no further forward, lots of empty promises to call back but they never happen. Sadly Vodafone doesn't understand that customer service is key.
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Rob Nicholas
(@RobNicholas) reported
@Beer52HQ @Druhorton @VodafoneUK At maximum 7 working days…to answer an email. Employ some more people. If I took 7 days to get back to my customers they would all go elsewhere, oh hang on a minute, your ridiculous policy around cancelling subscriptions means customer can’t go elsewhere. An absolute sh** show
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Colin Dilworth
(@Redno5) reported
@VodafoneUK yet again your online customer support finds new levels of incompetence and disappointment
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Artia Golestani
(@yartia) reported
@VodafoneUK Look at my file notes on your system which will paint a picture of complete confusion disorganisation and chaos that is #vodafone. Some of your staff are plain rude. One lady told me “it’s not my problem if someone else got it wrong”. And turns out her info was totally off.