Vodafone

Vodafone Outage Report in Kelsall, Cheshire West and Chester, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Kelsall, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Kelsall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Kelsall, Cheshire West and Chester, England 12/08/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kelsall, Cheshire West and Chester, England

The most recent Vodafone outage reports came from the following cities: Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi

Community Discussion

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Vodafone Issues Reports Near Kelsall, England

Latest outage, problems and issue reports in Kelsall and nearby locations:

  • matthew3reed Matthew Reed (@matthew3reed) reported from Liverpool, England

    @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

  • xrachelizabethh 🧚‍♀️ (@xrachelizabethh) reported from Crewe, England

    @vodafoneuk Just to note, there is a long history to our account including being without WiFi for over a month during lockdown and having an engineer out to replace our OpenReach socket, which we were ASSURED was the problem. Nothing so far has helped.

  • wesfromspeke Wes Chimuzu Jr (@wesfromspeke) reported from Garston, England

    Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean

  • wesfromspeke Wes Chimuzu Jr (@wesfromspeke) reported from Garston, England

    @VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can

  • matthew3reed Matthew Reed (@matthew3reed) reported from Liverpool, England

    @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

  • MathewJSwain Mathew ✌🏻 (@MathewJSwain) reported from Widnes, England

    @VodafoneUK is the 4G down at the minute?

  • vickers1983 Lee Vickers🤜🤛🏿 (@vickers1983) reported from Liverpool, England

    @kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left

  • Jonatha19009317 jm (@Jonatha19009317) reported from Winsford, England

    @VodafoneUK your services are piss poor. Toby, is a **** and can’t understand English. Sort it out! Piss take!

  • Pfraser1974 Fraser thomson (@Pfraser1974) reported from Chester, England

    @VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!

  • Chris_De_Burger Chris De Burger (@Chris_De_Burger) reported from Llay, Wales

    @VodafoneUK Hi Abul No need for DM Vodafone sold me 76mbs product although max was 68mps & min 46 Ultimate Guarantee of 55 & finally min speed of 40 It was over 60 to start with but now its down to 39 & you state you can't get it any better so since 05/19 you have reduced my speed by 33%

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Halewood, England

    @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

  • Pfraser1974 Fraser thomson (@Pfraser1974) reported from Chester, England

    Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.

  • yabberthedabber Rob Woods (@yabberthedabber) reported from Nantwich, England

    Oi @VodafoneUK sort out your coverage for Nantwich CW5, it’s been intermittent at best since last Thursday, no calls, texts, messages or 4G coverage. Appalling service.

  • Andyw1803 Andy Wallace (@Andyw1803) reported from Kelsall, England

    @mrskishere @VodafoneUK I've been working my way round 3, Talktalk, Vidafone and BT. They're all unreliable and as bad as each other

  • matthew3reed Matthew Reed (@matthew3reed) reported from Liverpool, England

    @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

  • AlexGulrajani Alex Gulrajani (@AlexGulrajani) reported from Liverpool, England

    Cannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!

  • 1SDonnelly Sean Donnelly (@1SDonnelly) reported from Nantwich, England

    @VodafoneUK Can someone help me get your Fibre Broadband. I have a new home with a Fibre DP. Currently the line is designated silver and I need it to be upgraded to a gold line via you updating your ORDI software. I don’t want to go to BT so please help!

  • mellyallen74 Melanie Allen (@mellyallen74) reported from Widnes, England

    @VodafoneUK Is there an internet outage in Widnes? Been without internet since 10am. Router reset but still flashing red?

  • Scouseblinder Jay (@Scouseblinder) reported from Liverpool, England

    @VodafoneUK Servers down again joke

  • vickers1983 Lee Vickers🤜🤛🏿 (@vickers1983) reported from Liverpool, England

    @kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • CHARLT0N John Manley (@CHARLT0N) reported

    @VodafoneUK Please can you advise why you can’t cancel an order that was meant to have been delivered on Tuesday but still hasn’t been dispatched yet. After being passed between support teams I was told I’d have to wait for it to arrive and then send it back.

  • mydebtadventure mydebtadventure (@mydebtadventure) reported

    @VodafoneUK @PavelGrzyb they tend to tell customers they have phones in stock when they don’t as telling someone they don’t have any handsets is a way to put a customer off. They just want the sale and someone else to deal with the aftermath. This did happen to me few years back. Lesson learned.

  • MarkMcAneny Mark McAneny (@MarkMcAneny) reported

    @VodafoneUK absolutely shocking customer service from your telephone sales team!

  • thakursachin77 Sachin Thakur (@thakursachin77) reported

    @VodafoneUK your 191 service is broken. It's impossible to speak to an adviser instead of being directed to a useless chatbot unless you say you want to complain. The message says waiting time is 1-2 mins. It's already been 15 mins and still waiting.

  • jezemondo Jez Wootton 💙💛 (@jezemondo) reported from Dewsbury, England

    @VodafoneUK trying to contact you today by phone and got cut off on 2nd attempt after 23 minute wait. 1st attempt wasn’t allowed to speak to an advisor. Told to use online chat, no advisors available. What’s going on? Terrible service from a communication company.

  • missbecka_ BEX 🌈 (@missbecka_) reported

    Absolutely gutted and fuming! My phone was suppose to come Thursday so changed date to today as I'd be home and it's not even gonna be delivered 😫 cause of a warehouse problem!! And they charged me for delivery aswell as a 2 day clart with passwords. Not impressed @VodafoneUK

  • taran_Twt The Professor (@taran_Twt) reported

    @VodafoneGroup @VodafoneUK @vodafoneuknews My sims are not working trying to call customer care never picked up🥺🥺 please contact immediately

  • HalalHamDog HMZ (@HalalHamDog) reported

    @VodafoneUK my number has split ported, and having trouble activating it, is this something you can help me out with please?

  • KatieHa31084766 🇬🇧мιѕѕяσмαησƒƒ💯 (@KatieHa31084766) reported

    @lizannmary @VodafoneUK Exactly the same issue with my phone delivery paid for next day delivery and it’s still not turned up

  • missbecka_ BEX 🌈 (@missbecka_) reported

    @GeoffKitchener @VodafoneUK I normally don't have a problem I've been with them years but I paid for my phone to be delivered next day or next available day, time I'm gonna wait I could have choosen free delivery and waited 3-4 days cause gonna be 3rd day tomorrow