Vodafone outages and service status in Crewe, England

Problems in the last 24 hours in Crewe, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Crewe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Crewe, England

Latest outage, problems and issue reports in Crewe and nearby locations:

• 
  Michael Ball 🇬🇧 (@MichaelYoga79) reported 4 minutes ago from Stoke-on-Trent, England

  @VodafoneUK @SteveVoller1 I wouldn’t go for Vodafone as you were an awful place to work for when I worked at one of your offices. There is nothing wrong with @GBNEWS and if you pull your advertising then it shows how weak you are. Stand up to this hateful mob on the left.

• 
  emm ⚡️ (@emily_lockley) reported 9 minutes ago from Stoke-on-Trent, England

  @VodafoneUK I’ve spent 3+ weeks of my life speaking to people who haven’t a clue what they are doing really don’t fancy wasting any of my time !!!! Will never recommend your service to ANYBODY !!!!

• 
  ken (@holmeschap) reported 14 minutes ago from Alsager, England

  @PaulCowland_ @VodafoneUK Worst customer service on the planet

• 
  Mary (@maryellen72_) reported 18 minutes ago from Nantwich, England

  @VodafoneUK you need to sort out your shizzle! Was on verge of defecting from my network to you but #changeofplan #stayingput

• 
  Jason (@JasonBFB) reported 19 minutes ago from Madeley, England

  @markfoy3011 @VodafoneUK Do what I did, request pac code moved to another network they then requested early termination fee I told no way as service is rubbish let’s go court, they never asked for fee again 😬😎👍

• 
  Laura willstead (@lcloggy) reported 22 minutes ago from Kidsgrove, England

  @VodafoneUK @OmbudServices seems only get help if you have a friend working for you #poorcustomerservice #dontgowithvodafone

• 
  Tom (@TomBLock91) reported 24 minutes ago from Stoke-on-Trent, England

  @Graham21 @VodafoneUK I have the exact same problem with my 4g. Not being working the last four days

• 
  Kaye (@TheBelledePoor) reported 27 minutes ago from Newcastle-under-Lyme District, England

  @VodafoneUK I have even tried to close the account and offer a minimal repayment as she has never had a debt in her life. I now have a very upset and stressed mum about to go back to chemo with this hanging over her. Excellent service for your long term customers 👏🏻👏🏻👏🏻

• 
  abc (@MichaBlak) reported 31 minutes ago from Crewe, England

  @VodafoneUK @EditaSllamniku I have the same issue. Absolutely no 4g at all. No internet every time I leave the house. It’s been a couple of days here I think but the status area checker says everything’s fine

• 
  Una Cottrell (@UnaCottrell) reported 32 minutes ago from Holmes Chapel, England

  @VodafoneUK Is the Vodafone wifi network down in Cheshire please? Can’t seem to connect 😡

• 
  Ben Evans (@BenEvo7) reported 33 minutes ago from Northwich, England

  @VodafoneUK by far the worst company for customer service. 4 days of calling in to try solve my issue, every agent giving a different message and still I cannot log into my account despite false promises. Easier to get blood from a stone than fix an issue with this company 🤬

• 
  Matt Harrison (@paramattharri84) reported 37 minutes ago from Stoke-on-Trent, England

  @VodafoneUK Not interested. Been through the process multiple times before to no avail. Been into the shop, done everything I can. You need to sort your customer services out instead of bullying people into paying money.

• 
  Dan Dob (@stokiedan1986) reported 38 minutes ago from Biddulph, England

  @VodafoneUK having issues with the app. I keep getting error 6021 when I go to pay my bill. Any idea when it will be up and running?

• 
  Andy Bailey (@ABailes2014) reported 41 minutes ago from Newcastle-under-Lyme District, England

  @VodafoneUK I’ve been with Vodafone for nearly 10 years and service gets worse and worse.. told 10 days ago my upgrade fee and it’s gone up over the last 10 days by £50.. how is that possible it’s meant to go down

• 
  🧚‍♀️ (@xrachelizabethh) reported 42 minutes ago from Crewe, England

  @vodafoneuk Just to note, there is a long history to our account including being without WiFi for over a month during lockdown and having an engineer out to replace our OpenReach socket, which we were ASSURED was the problem. Nothing so far has helped.

• 
  Dave Fletcher-Salt (@Hippy_devil) reported 43 minutes ago from Stoke-on-Trent, England

  @VodafoneUK Rubbish customer service

• 
  Richy (@Rich_carless) reported 50 minutes ago from Stoke-on-Trent, England

  @VodafoneUK is there any issues in stoke on trent st1 area

• 
  Sean Donnelly (@1SDonnelly) reported 52 minutes ago from Nantwich, England

  @VodafoneUK Can someone help me get your Fibre Broadband. I have a new home with a Fibre DP. Currently the line is designated silver and I need it to be upgraded to a gold line via you updating your ORDI software. I don’t want to go to BT so please help!

• 
  JB (@JB_Northern) reported 54 minutes ago from Crewe, England

  @VodafoneUK My mobile data isn't working. Can you help please!

• 
  Mark Copeland (@MarkCopo) reported 59 minutes ago from Haslington, England

  @VodafoneUK could someone point me in the direction of where I can see broadband operational status? My broadband went down about an hour ago and I'd like to know if there's a common problem or do I need to bother the support team?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 6 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  Gill R (@thespiralquirk) reported 8 minutes ago

  Dearie me @VodafoneUK: here's at least one customer checking when her contract's up as I try very hard to not buy good or services from businesses that demean women at the expense of men. Not to mention ones who believed every wrong thing Stonewall told them and have, apparently, completely missed the SC judgment in FWS. Catherine Wright is a she/her btw 🙄

• 
  El ⛅️ (@its_just_el_) reported 11 minutes ago

  @VodafoneUK customer service is a piss take, my contract has ended and I’ve now received a text to say I have a bill to pay when I have already paid my list bill, but it’s also now not showing me my bills as I’m no longer a customer and I also can’t use the chat bot

• 
  Lee Harris-hamer (@harris_hamer) reported 12 minutes ago

  @vodafone 3) all I’ve been told, it will be sorted in 24hrs, however 5 days later, I’m still unable to use my number, or my phone. A formal complaint has been raised by a @VodafoneUK store Manager as he was outrageoused in of the process and still wasn’t able to help or give guidance.

• 
  Hello Purgatory (@HelloPurgatory) reported 13 minutes ago

  @VodafoneUK is it true you're being forced to upgrade customers on Fibre 2 to a higher package as @GOVUK are removing this fibre service & upgrading the cables rendering fibre 2 redundant by the end of 2027? I've just been told this by your staff at retentions.

• 
  Sanj (@sanj2000) reported 15 minutes ago

  @VodafoneUK I need some help with a number that should have ported to another provider in October 2025 but doesn’t to have completed. It is my mother in laws number and has only just realised. Can you help please

• 
  Mark Connolly (@macon1375) reported 23 minutes ago

  Absolutely shocking from @O2 today. Years of loyalty and 2 hours haggling still give me worse deals than a new customer….. who wants my business @ee @VodafoneUK

• 
  Pasty (@rhyshunt5) reported 27 minutes ago

  @VodafoneUK I need to pay my bill but I am abroad and can’t access my uk number to receive an OTP to log in . I only have a data plan so can’t call. Tried ToBi - useless! Slow and inaccurate. Please advise on way forward

• 
  Tanzeel Akhtar (@Tanzeel_Akhtar) reported 28 minutes ago

  @VodafoneUK Hello I’m trying to cancel my contract 30 days in advance - please can you call me back? Your team is unable to meet my request virtually.

• 
  Ellie & Layla AKA : Digger & Biscuit (@DiggerandB) reported 28 minutes ago

  @VodafoneUK I’d like to phone you and make a complaint but as I have no service ( for over two weeks) I can’t make or receive any calls! Any idea when you might get the / a transmitter working in PE12? Oh, and what compensation are you offering for providing no service?