Vodafone outages and service status in Congleton, England
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- Vodafone generated 0 outage signals in the last 24 hours around Congleton, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Congleton, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Congleton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Vodafone Issues Reports Near Congleton, England
Latest outage, problems and issue reports in Congleton and nearby locations:
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Dave Fletcher-Salt (@Hippy_devil) reported from Stoke-on-Trent, England@Tazzy_devil777 @aluco50 @VodafoneUK What customer service🤔
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Omar jack kassas (@sassak) reported from Congleton, England@VodafoneUK least annoying call ever from one of your service advisors probably should be training the rest of your staff 👍🏽 thanks Calli
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Jim Millen (@jim_millen) reported from Macclesfield, England@RoscoMac @korintus @VodafoneUK Same issue here 😡 Did you by any chance recently sign up to the COVID track & trace app? Some speculation online it’s a data leak from there...
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Adam Yates (@Adamyates83) reported from Werrington, EnglandSomeone else please tell me that @VodafoneUK are the worst company they’ve ever dealt with .... 4 days in, 6 hours accumulative on the phone and still no further on with my issue for both broadband and phone signal. It’s a shambles.
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Wes Taft | durpDOG96 🔜 NewJob (@Durpdog96) reported from Crewe, England@VodafoneUK So you actually going to respond to the DM or do I have to add more ignorant staff to my complaint.
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Justin Arnold (@justin_arnold) reported from Congleton, England@VodafoneUK customer service and overall experience dealing with Vodafone Uk is shockingly bad, a call system that is not fit for purpose and anyone with a ounce of customer service experience would see that. 2 hours 3 calls and still no voicemail. Chatbot broken 21st century??
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Socially Distanced Teacher (Samuel Winter) 🏳️🌈 (@samuelwinter) reported from Macclesfield, EnglandHi @VodafoneUK I’ve spent three hours trying to resolve a simple request which has now turned into poor customer service resulting in me being quite frustrated. I wouldn’t normally contact a company in such a public manner about this, but nothing else seems to be working. Help.
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Andy Bailey (@ABailes2014) reported from Newcastle-under-Lyme District, England@VodafoneUK I’ve been with Vodafone for nearly 10 years and service gets worse and worse.. told 10 days ago my upgrade fee and it’s gone up over the last 10 days by £50.. how is that possible it’s meant to go down
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Dave Fletcher-Salt (@Hippy_devil) reported from Stoke-on-Trent, England@VodafoneUK Rubbish customer service
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Siobhan Connell (@Siobhan_Connell) reported from Wilmslow, England@VodafoneUK oh yeah nice one when you cut us off 3 mins into a customer service call. #cantgetthestaff
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Stevie D (@stevie8abes) reported from Wilmslow, EnglandDoubtful you can @VodafoneUK I'll just see how today pans out but it's very likely you've lost a #broadband customer.
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Mark Gilbert (@MarkAGilbert66) reported from Newcastle-under-Lyme District, EnglandHey @VodafoneUK u never sent me a rate our service email,u know the 1-10 scale.Probs cos ur agent Kendall was Vrude cos I askt 4 a PAC code
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Matt Harrison (@paramattharri84) reported from Stoke-on-Trent, England@kenzie_foulkes @VodafoneUK I don't think it's a case of training. It's pure ignorance. Just bullying people out of money. You can't speak to customer services unless you pay the so-called 'debt'. You just get diverted to the automated payment line Anyone would think I owe thousands.
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Laura willstead (@lcloggy) reported from Newcastle-under-Lyme District, England@VodafoneUK @OmbudServices been in dispute since Nov last year, promised numerous times the issue had been solved I left Vodafone in July but still receiving bills/debt collector letters on accounts & items I have never had #getitsorted #poorcustomerservice #nevergowithvodafone
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Jason (@JasonBFB) reported from Madeley, England@markfoy3011 @VodafoneUK Do what I did, request pac code moved to another network they then requested early termination fee I told no way as service is rubbish let’s go court, they never asked for fee again 😬😎👍
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JB (@JB_Northern) reported from Crewe, England@VodafoneUK My mobile data isn't working. Can you help please!
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Splendiferous (@Cheshirecats17) reported from Rainow, England@VodafoneUK Thank you. I managed to escalate my problem and got it sorted last night and now have wifi calling and texts enabled 👌 #connected
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peter (@knutsfordtaxi) reported from Knutsford, England@VodafoneUK what the hell is going on passed from pillar to post in the far and middle east despite having business mobile home broadband service trying to explain several times i want a person please based in the uk is that to much to f ask
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Matt Harrison (@paramattharri84) reported from Stoke-on-Trent, England@VodafoneUK I have just had one of the worst customer service experiences in relation to my broadband. I have wasted an hour and 30 minutes of my time for absolutely no resolve what so ever. Your online chat service is diabolical. Take advice from @mixtiles and @NespressoUK on CS
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Mark Vale | #Commsverse the #MSTeams conference (@UnifiedVale) reported from Macclesfield, England@aj_180 @VodafoneUK I'm now on private fibre that is not a BT or Virgin service but rather kcom. My router and connection has been 100% since May. Only reboot was a fw update. And I've not had to call support yet. I gladly pay the premium price for a brilliant service.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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John Gly (@chuxjohn) reported@VodafoneUK , i have been treated unfairly and over billed for the past 2 months. Paying 233 pounds for calls and over 180pounds is simply outrageous. I kept explaining to your customer line but they never got it right. Is this how a loyal customer of 4 years should be treated?
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Jack (@Blessedwickett) reported@VodafoneUK hopeless service 3 phone calls I have been a customer for years and decided to do my gamepass through you and pay £22.99 a month. I have now been told by Micrsoft they didnt receive payment from you and have cancelled said gamepass and now I have to pay again.
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Vodafone Group (@VodafoneGroup) reported@warebear42 Hi @warebear42, we're sorry to hear this. @VodafoneUK is currently unable to respond on X, but the team will be happy to help you over on Instagram or Facebook. Please drop them a message there, and they’ll get back to you.
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Robert James (@EmergencyDoc209) reported@VodafoneUK After spending the equivalent of 1.5 days disconnecting from my mis-sold and non-functioning broadband I am a little disappointed to be offered £30 as a goodwill gesture… I’ll stay away from your poor products and egregiously bad customer “service” in future!
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Pasty (@rhyshunt5) reported@VodafoneUK I need to pay my bill but I am abroad and can’t access my uk number to receive an OTP to log in . I only have a data plan so can’t call. Tried ToBi - useless! Slow and inaccurate. Please advise on way forward
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Darryl (Dazzle) Brace (@DazzleB007) reportedIs it just me or has @VodafoneUK network got worst since they merge with @ThreeUK still no support for RCS on iPhones but most upcoming 3rd party networks have support???
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BozBey (@BozBey58) reported@VodafoneUK Why would a company like yours, which makes billions of dollars, use some pointless virtual assistant called Tobi? Because of that stupid Tobi, I can't get my work done, nor can I connect with a customer agent. I've never seen such a stupid system.
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Chris Barnsey (@BarnseyChr77489) reported@VodafoneUK I can no longer claim my voucher please fix this
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Benno (@ism_or_phobe) reportedBought a second hand galaxy S10 on marketplace advertised as unlocked, it wasn't requested NUC @vodafone @VodafoneUK 10 days later nothing. Contacted them this morning and instead of trying to help and unlock the phone they tried to get me to switch. Ridiculous
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Gabriel The Messenger 🏴 (@steptothestars) reported@VodafoneUK Hi, why is it so hard to talk to you. My wife has phoned several times now and she is getting messed around and around. She switched to a new number last year over the phone and closed her last number down while talking to a rep. But she has been getting billed for