Vodafone outages and service status in Congleton, England
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- Vodafone generated 0 outage signals in the last 24 hours around Congleton, including 0 direct reports.
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Problems in the last 24 hours in Congleton, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Congleton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Vodafone Issues Reports Near Congleton, England
Latest outage, problems and issue reports in Congleton and nearby locations:
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Matt Harrison (@paramattharri84) reported from Stoke-on-Trent, England@kenzie_foulkes @VodafoneUK I don't think it's a case of training. It's pure ignorance. Just bullying people out of money. You can't speak to customer services unless you pay the so-called 'debt'. You just get diverted to the automated payment line Anyone would think I owe thousands.
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Mark Vale | #Commsverse the #MSTeams conference (@UnifiedVale) reported from Macclesfield, England@aj_180 @VodafoneUK I bought a draytek vdsl router in the end. Expensive, but solved my connection issues out. Their router is a pos. Wan side disconnections was apparently my WiFi in the house according to their technical support, even though they screen shared and saw the logs showing wan drops
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Jason (@JasonBFB) reported from Madeley, England@markfoy3011 @VodafoneUK Do what I did, request pac code moved to another network they then requested early termination fee I told no way as service is rubbish let’s go court, they never asked for fee again 😬😎👍
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andrew ferneyhough (@andyferneyhough) reported from Cheadle, England@VodafoneUK avoid there broadband. Yet again no internet, yet again there chat bot won't put you in touch with a person, yet again massive queues on phone line. What's worse than their broadband? Their customer service .
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JB (@JB_Northern) reported from Crewe, England@VodafoneUK My mobile data isn't working. Can you help please!
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Siobhan Connell (@Siobhan_Connell) reported from Wilmslow, England@VodafoneUK can’t handle the traffic...bruh fix your network. It ain’t that hard
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Mark Copeland (@MarkCopo) reported from Haslington, England@VodafoneUK could someone point me in the direction of where I can see broadband operational status? My broadband went down about an hour ago and I'd like to know if there's a common problem or do I need to bother the support team?
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Andy Bailey (@ABailes2014) reported from Newcastle-under-Lyme District, England@VodafoneUK I’ve been with Vodafone for nearly 10 years and service gets worse and worse.. told 10 days ago my upgrade fee and it’s gone up over the last 10 days by £50.. how is that possible it’s meant to go down
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Mark Vale | #Commsverse the #MSTeams conference (@UnifiedVale) reported from Macclesfield, England@aj_180 @VodafoneUK Furthermore I moved house they couldn't supply new address. They told me that I'd have to go to a store to cancel a service I took out online... Went to store, got told this is a phone shop not bb... Phoned eventually got cancelled. Still tried to charge me disconnect fee
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matt bridgett (@bamba_scfc) reported from Stoke-on-Trent, England@VodafoneUK still down in stoke, come sort it out beyond a joke 12hrs now
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peter (@knutsfordtaxi) reported from Knutsford, England@VodafoneUK what the hell is going on passed from pillar to post in the far and middle east despite having business mobile home broadband service trying to explain several times i want a person please based in the uk is that to much to f ask
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Chris Bradbury (@ted1716) reported from Macclesfield, England@VodafoneUK help! Since reporting my sons phone stolen and sorting out a new sim, he hasn’t been able to make calls. What do I need to do?
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matt bridgett (@bamba_scfc) reported from Stoke-on-Trent, England@VodafoneUK ******* took you 24hrs to reply your a joke
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Jim Millen (@jim_millen) reported from Macclesfield, England@sammyjomonkey @Julio_Geordio @VodafoneUK I’ve had the same problem, £89 out - fuming 😡 Did you by any chance recently register for the COVID track & trace app? Some speculation it’s a data leak....
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Aysha (@IsThisAysha) reported from Crewe, EnglandWhy is the @VodafoneUK network down, or is it just me
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Wes Taft | durpDOG96 🔜 NewJob (@Durpdog96) reported from Crewe, England@VodafoneUK So you actually going to respond to the DM or do I have to add more ignorant staff to my complaint.
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Kaye (@TheBelledePoor) reported from Newcastle-under-Lyme District, England@VodafoneUK I have even tried to close the account and offer a minimal repayment as she has never had a debt in her life. I now have a very upset and stressed mum about to go back to chemo with this hanging over her. Excellent service for your long term customers 👏🏻👏🏻👏🏻
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Max (@shinyperson) reported from Whaley Bridge, England@NuttyRichie @KevinessW @VodafoneUK You'd also call companies out as irresponsible if they allowed customers to get into financial difficulty by taking out service contracts they couldn't afford. That diligence is them being a responsible creditor.
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Laura willstead (@lcloggy) reported from Newcastle-under-Lyme District, England@VodafoneUK @OmbudServices been in dispute since Nov last year, promised numerous times the issue had been solved I left Vodafone in July but still receiving bills/debt collector letters on accounts & items I have never had #getitsorted #poorcustomerservice #nevergowithvodafone
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Mark Vale | #Commsverse the #MSTeams conference (@UnifiedVale) reported from Macclesfield, England@aj_180 @VodafoneUK Even though terms state free disconnect if they can't supply new house. Apparently another trip to a store who didn't know what to do and eventually refunded. Oh and prime contact... Total shit. Never been able to speak to "mine"
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Smith (@robsmithrugby) reportedWhat a bunch of profit chasing thugs @VodafoneUK are. I get a regular monthly bill of £17 however just being a day late for payment ( only ever one reminder) I get a £5 penalty. That’s £5 a nearly 33% fine. Catch phrase should be “got you, give me your money,stuff the service”
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Chloe Dannielle (@MsChloe96) reported@VodafoneUK A truly awful service. How dare I move house? Disconnecting your service has been the most stressful part of this process and they’re still chasing me for money that I don’t owe. Call back requests ignored. Hurried off the phone quite rudely. Promises made and unkept.
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Gareth Paul Fradgley (@gpfradgley) reportedI worked with Adrian’s Son for a few years while at Vodafone and he was such a positive fun guy. We all loved @VodafoneUK we were a family. Then this awful franchise scheme came in. Dropped all the teams that had worked for them for years. I still don’t know how this is legal?
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Arun Hebbar (@ArunHebbar7) reported@rksrajiv @VodafoneUK @AdityaBirlaGrp There is absolutely no issue at all. However, I am expecting some kind of clarification because nowhere in the world does a policy exist where a company is required to pay Rs.2/- to settle a Rs.1/- obligation. What I mean is that when Vodafone Idea paid the moratorium cost to DOT through equity conversion, it did not actually pay any of the Spectrum or AGR liabilities that were reflected under finance costs. Therefore, there is no reason why the company cannot discharge those obligations & why Speculation? I don't understand.
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Mhabib (@mhabib18) reported@O2 Complaint reference: C-0805262070, i dont want any more discussions..sort it out pronto else closing my account and going to @VodafoneUK
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Abdulqafar Mohamed ((Kahin)) (@Kahin_Tassapay) reported@VodafoneUK Worst service experience .
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Arun Hebbar (@ArunHebbar7) reported@rksrajiv @VodafoneUK @AdityaBirlaGrp For a moment, exclude the Rs. 36,950 crore equity conversion and consider only the financial activities (i.e., cash inflows and cash outflows) from 01 Oct 2021 to 31 Dec 2025. Accordingly, as of 31 Dec 2025, Vodafone Idea has a cash shortfall of Rs. 26,620 crore. Hence, the company cannot fully discharge its interest and finance obligations, nor can it allocate funds for network expansion. Now consider that as of 31 Dec 2025, the Government has provided relief on AGR dues and freezed the final AGR liability at around Rs. 64,000 crore till FY2036. Accordingly, the AGR interest recognised by the company during the moratorium period does not need to be discharged immediately. Therefore, if you adjust the earlier cash shortfall of Rs. 26,620 crore by excluding Rs. 17,102 crore of AGR-related interest, the net shortfall comes to approximately Rs. 8,000+ crore as of 31 Dec 2025. Lastly, coming to Spectrum obligations, the company has recognised around Rs. 55,254 crore. Even after reducing approximately Rs. 9,000 crore towards the cash shortfall, the company would still be able to discharge nearly Rs. 46,000 crore. With this, Vodafone Idea would reduce its Spectrum obligations from around Rs. 1.2 lakh crore to nearly Rs. 74,000 crore. In such a scenario, lenders may be willing to provide around Rs. 45,000 crore in funding, which the company can utilise for network expansion and CAPEX purposes. That's all I am trying to explain. In any case, Vodafone Idea still has multiple possibilities to clean up its balance sheet without any further equity dilution. 31 March 2026 Financial results are very crucial.
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bryony (@bryonycdc) reportedavoid @VodafoneUK like the plague - i cancelled my broadband with them as i wasa moving, and they have set up the new person in my old house’s account under MY details and are billing ME for their usage. what the everloving ****.
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shar (@sharloola) reportedyes i do have a phone addiction my wifi is bad and my data isn’t working (@VodafoneUK what’s ur issue) it’s been ruining my mood for a week
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.