Vodafone outages and service status in Congleton, England
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- Vodafone generated 0 outage signals in the last 24 hours around Congleton, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Congleton, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Congleton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Congleton, England
Latest outage, problems and issue reports in Congleton and nearby locations:
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Wes Taft | durpDOG96 🔜 NewJob (@Durpdog96) reported from Crewe, England@VodafoneUK So you actually going to respond to the DM or do I have to add more ignorant staff to my complaint.
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ken (@holmeschap) reported from Alsager, England@PaulCowland_ @VodafoneUK Worst customer service on the planet
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andrew ferneyhough (@andyferneyhough) reported from Cheadle, England@VodafoneUK avoid there broadband. Yet again no internet, yet again there chat bot won't put you in touch with a person, yet again massive queues on phone line. What's worse than their broadband? Their customer service .
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Wes Taft | durpDOG96 🔜 NewJob (@Durpdog96) reported from Crewe, England@VodafoneUK yea I'll admit I'm bored and you won't read all of these but at least the notifications are going be high so you'll shit yaself in the morning 😂
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Richy (@Rich_carless) reported from Stoke-on-Trent, England@VodafoneUK is there any issues in stoke on trent st1 area
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Adam Yates (@Adamyates83) reported from Werrington, EnglandSomeone else please tell me that @VodafoneUK are the worst company they’ve ever dealt with .... 4 days in, 6 hours accumulative on the phone and still no further on with my issue for both broadband and phone signal. It’s a shambles.
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Martin Morris (@mmorrisuk) reported from Wilmslow, England@iamstx @VodafoneUK I called customer services last Sunday and they had me dismantling my BT socket with a screwdriver until I decided enough was enough. I have a week of #ookla @Speedtest results ready for next time we speak
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abc (@MichaBlak) reported from Crewe, England@VodafoneUK @EditaSllamniku I have the same issue. Absolutely no 4g at all. No internet every time I leave the house. It’s been a couple of days here I think but the status area checker says everything’s fine
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Dan Dob (@stokiedan1986) reported from Biddulph, England@VodafoneUK having issues with the app. I keep getting error 6021 when I go to pay my bill. Any idea when it will be up and running?
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Dave Fletcher-Salt (@Hippy_devil) reported from Stoke-on-Trent, England@VodafoneUK Rubbish customer service
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matt bridgett (@bamba_scfc) reported from Stoke-on-Trent, England@VodafoneUK still down in stoke, come sort it out beyond a joke 12hrs now
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Jim Millen (@jim_millen) reported from Macclesfield, England@sammyjomonkey @Julio_Geordio @VodafoneUK I’ve had the same problem, £89 out - fuming 😡 Did you by any chance recently register for the COVID track & trace app? Some speculation it’s a data leak....
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Mark Vale | #Commsverse the #MSTeams conference (@UnifiedVale) reported from Macclesfield, England@aj_180 @VodafoneUK Furthermore I moved house they couldn't supply new address. They told me that I'd have to go to a store to cancel a service I took out online... Went to store, got told this is a phone shop not bb... Phoned eventually got cancelled. Still tried to charge me disconnect fee
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Tom (@TomBLock91) reported from Stoke-on-Trent, England@Graham21 @VodafoneUK I have the exact same problem with my 4g. Not being working the last four days
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Mark Vale | #Commsverse the #MSTeams conference (@UnifiedVale) reported from Macclesfield, England@aj_180 @VodafoneUK I'm now on private fibre that is not a BT or Virgin service but rather kcom. My router and connection has been 100% since May. Only reboot was a fw update. And I've not had to call support yet. I gladly pay the premium price for a brilliant service.
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Jason (@JasonBFB) reported from Madeley, England@markfoy3011 @VodafoneUK Do what I did, request pac code moved to another network they then requested early termination fee I told no way as service is rubbish let’s go court, they never asked for fee again 😬😎👍
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Matt Harrison (@paramattharri84) reported from Stoke-on-Trent, England@VodafoneUK I have just had one of the worst customer service experiences in relation to my broadband. I have wasted an hour and 30 minutes of my time for absolutely no resolve what so ever. Your online chat service is diabolical. Take advice from @mixtiles and @NespressoUK on CS
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Dave Fletcher-Salt (@Hippy_devil) reported from Stoke-on-Trent, England@Tazzy_devil777 @aluco50 @VodafoneUK What customer service🤔
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Aysha (@IsThisAysha) reported from Crewe, EnglandWhy is the @VodafoneUK network down, or is it just me
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Mark Vale | #Commsverse the #MSTeams conference (@UnifiedVale) reported from Macclesfield, England@aj_180 @VodafoneUK Don't get your broadband with them either. Dial up is more reliable. I went back to them 2 years ago. Wish I never. Good job contracts due up soon
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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bryony (@bryonycdc) reportedavoid @VodafoneUK like the plague - i cancelled my broadband with them as i wasa moving, and they have set up the new person in my old house’s account under MY details and are billing ME for their usage. what the everloving ****.
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zara (@zara64935) reported@VodafoneUK I’m completely unable to contact you as I’m abroad and you switched off my SIM card. Your Tobi service is always down and doesn’t let me chat to an agent. I need someone to contact me asap so I can sort out my billing situation. This is completely unacceptable
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Water With Aman (@WAman29857) reported@VodafoneUK @VOXImobile I want to report a major scam going on!! Or vodafone data or website might be hacked, I got a call saying that we are calling from vodafone and we have got the report that you are not getting network or having some issue with the network (area Eccles M30)
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MagivaMark (@MagivaMark) reportedFor a communications company or for any type of company @VodafoneUK is The example of the worst company. Utterly terrible.
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F2K (@Mafri15) reported@VodafoneUK ur operatives are very useless n so unhelpful. Asked to activate roaming and for nearly 36hrs still no service. I give up on u guys
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WorldCupWilly1966 (@Worldcupwil1966) reported@VodafoneUK cant order broadband online PR7 7JY number 57 can you fix? "Network is at capacity so a new ONT cannot be ordered." I suspect this is what your checker is flagging on. However, this caveat only applies to installations requiring a new ONT -ONT is already present
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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Navierstokes (@Navierstokes69) reported@VodafoneUK ...not even 24h with you guys and I'm already thinking about changing to another provider in my cooling of Period. Mainly due to your client service, the IA is horrible, when you ask for a human, you need a code , that never arrived in my mobile.
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Dean Jones (@dean_jones91) reported@VodafoneUK great service have to watch iplayer on my phone using 5g rather than on my TV using my superfast broadband because all it does is buffer! Been absolutely shocking for the last week or so!