Vodafone outages and service status in Knutsford, England

Problems in the last 24 hours in Knutsford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Knutsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Knutsford, England

Latest outage, problems and issue reports in Knutsford and nearby locations:

• 
  Una Cottrell (@UnaCottrell) reported 3 minutes ago from Holmes Chapel, England

  @VodafoneUK Is the Vodafone wifi network down in Cheshire please? Can’t seem to connect 😡

• 
  Omar jack kassas (@sassak) reported 3 minutes ago from Congleton, England

  @VodafoneUK least annoying call ever from one of your service advisors probably should be training the rest of your staff 👍🏽 thanks Calli

• 
  David_taylor1978 (@Taylor1978David) reported 5 minutes ago from Cheadle Hulme, England

  Well aren't you a load of sly ***** @VodafoneUK with your securenet? Totally not needed but you automatically have customers opt in, wonder how much you make from that? A pound extra from every customer each month 🖕🏻

• 
  Col.I.Am (@CP_Jock) reported 5 minutes ago from Urmston, England

  Hey @VodafoneUK your twitter support has eclipsed your online and phone support. 👏 you are the worst support team ever.

• 
  Martin Morris (@mmorrisuk) reported 7 minutes ago from Wilmslow, England

  @iamstx @VodafoneUK I called customer services last Sunday and they had me dismantling my BT socket with a screwdriver until I decided enough was enough. I have a week of #ookla @Speedtest results ready for next time we speak

• 
  Hardik Shah (@hardikjshah83) reported 7 minutes ago from Cheadle Hulme, England

  @Grizzlygherkin @VodafoneUK @BBCNews @MoneySavingExp @VodafoneGroup @WhichUK @BBCWatchdog Depend how you see it. I was just standing on counter and from there I can see full details. If you know bit about GDPR the. You should know that how to keep the customer data. Clearly you can not have it laying around the desk #unattended

• 
  Chris Bradbury (@ted1716) reported 8 minutes ago from Macclesfield, England

  @VodafoneUK help! Since reporting my sons phone stolen and sorting out a new sim, he hasn’t been able to make calls. What do I need to do?

• 
  Darren Thomas (@DagsJT) reported 13 minutes ago from Warrington, England

  Probably fair to say @VodafoneUK are by far the slowest to respond to anything on Twitter of the broadband suppliers I’ve dealt with. Really poor customer service which kinda matches what I’ve heard about their service before joining.

• 
  Siobhan Connell (@Siobhan_Connell) reported 13 minutes ago from Wilmslow, England

  @VodafoneUK can’t handle the traffic...bruh fix your network. It ain’t that hard

• 
  Ben Evans (@BenEvo7) reported 15 minutes ago from Northwich, England

  @VodafoneUK by far the worst company for customer service. 4 days of calling in to try solve my issue, every agent giving a different message and still I cannot log into my account despite false promises. Easier to get blood from a stone than fix an issue with this company 🤬

• 
  Ste (@Steveyp11) reported 17 minutes ago from Glazebury, England

  @VodafoneUK struggling with network on both my phones ,is there something wrong with the network in my area?

• 
  Timothy Sykes (@timsykes3) reported 22 minutes ago from Urmston, England

  @jhallwood @VodafoneUK Three seems to be **** coverage in bigger cities, just a warning

• 
  Will Buxton (@willbxtn) reported 22 minutes ago from Newton-le-Willows, England

  @VodafoneUK My broadband sync speed with you as halved. I already get well below the promised minimum speed; how bad does it have to get before you can persuade Openreach their local network layout is comically poor needs changing? 1 mile of copper when only 0.2 from the cabinet!

• 
  Ang Garnett (@Anggarnett) reported 25 minutes ago from Poynton, England

  After 2 days of getting messages from @VodafoneUK promising to sort my account out and take the charge off and get back to me, it’s still on and heard nothing since yesterday afternoon. Poor Customer service

• 
  peter (@knutsfordtaxi) reported 27 minutes ago from Knutsford, England

  @VodafoneUK what the hell is going on passed from pillar to post in the far and middle east despite having business mobile home broadband service trying to explain several times i want a person please based in the uk is that to much to f ask

• 
  Martin Ralfe - Blind & Techy (@MartinRalfe) reported 33 minutes ago from Newton-le-Willows, England

  @VodafoneUK is their an outage?! No signal calls or texts etc.

• 
  Piyush Ladd (@PiyushLadd) reported 39 minutes ago from Sale, England

  @VodafoneUK My wife has upgraded her mobile & contract and having issues with the SIM card swap started on 24/08/19. Today... still waiting for the swap to happen & now her old SIM is not working. We’ve contacted Market St. Manchester & no one’s returning our emails/calls.

• 
  Stevie D (@stevie8abes) reported 45 minutes ago from Wilmslow, England

  Doubtful you can @VodafoneUK I'll just see how today pans out but it's very likely you've lost a #broadband customer.

• 
  Mark Vale | #Commsverse the #MSTeams conference (@UnifiedVale) reported 53 minutes ago from Macclesfield, England

  @aj_180 @VodafoneUK Don't get your broadband with them either. Dial up is more reliable. I went back to them 2 years ago. Wish I never. Good job contracts due up soon

• 
  karla williams (@popkw) reported 56 minutes ago from Warrington, England

  @VodafoneUK shocking service. I’ve spoken to six advisors and still not fixed the problem. I have been a Vodafone customer for many years with 4 phones well no longer, I am done.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GIA (@seen_less_1) reported 3 minutes ago

  Hi Vodafone UK. I have an LG GR500FD that is locked to Vodafone UK. The phone displays “Invalid SIM card network lock.” I am currently in Nigeria and need the Network Unlock Code (NUC/NCK). Your online NUC form and webchat aren’t working for me. @VodafoneUK

• 
  Or Sassur (@Orsassur2) reported 10 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  LW (@Bredebeck) reported 12 minutes ago

  @sanj_lal1 @toadmeister I'm going to see how much it will cost me to cancel my Vodafone contract....@VodafoneUK

• 
  CommonSensr (@CSensr81544) reported 13 minutes ago

  Already dumped @VodafoneUK I will not pay premium charges to support this action.

• 
  Lucy Slater (@lucindaslater83) reported 16 minutes ago

  @VodafoneUK 30 yr customer.. no more. I refuse to support a company that support ILLEGAL immigrants, criminals entering this country, attacking men, women and children and enabling them to do so with free phones/sims, same phones they've been filming their rapes on. #traitors

• 
  Paul Andrews (@vanillaweb) reported 27 minutes ago

  @SimonDanczuk @VodafoneUK United Kingdom • The government has paid mobile network operators for system support and rollout. Contracts totaling around £15.9 million were awarded to the UK’s four main operators to support the Emergency Alerts system for five years.

• 
  Elizabeth (@Elizabe50513818) reported 29 minutes ago

  @VodafoneUK can't delete my account on vodafone app as it keeps a stalling once signed in woth text code. Please can you help me to delete? Thanks

• 
  Mr T (@foodiskey83) reported 35 minutes ago

  @VodafoneUK What’s with the freebies you are handing out then? Dont see much denial.. or even an apology.. I’m glad I cut the contract you.. not only tripe service but you are a core problem in this country.. Nick Read.. prep a public apology before you lost any sane customer you have left.

• 
  Glenna George (@Glenna12) reported 35 minutes ago

  @VodafoneUK , I have moved over to you and inserted the new sim card. I supposed to keep my mobile number. I currently no network access . How long does it take for my network access to kick in?

• 
  mṽsh (@shikariunite) reported 37 minutes ago

  Ever since moving from @EE to @VodafoneUK I've had 0 issues with my connection in my area, unlike EE.