Vodafone outages and service status in Sandbach, England

Problems in the last 24 hours in Sandbach, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sandbach, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Sandbach, England

Latest outage, problems and issue reports in Sandbach and nearby locations:

• 
  Jason (@JasonBFB) reported 7 minutes ago from Madeley, England

  @markfoy3011 @VodafoneUK Do what I did, request pac code moved to another network they then requested early termination fee I told no way as service is rubbish let’s go court, they never asked for fee again 😬😎👍

• 
  Jim Millen (@jim_millen) reported 9 minutes ago from Macclesfield, England

  @RoscoMac @korintus @VodafoneUK Same issue here 😡 Did you by any chance recently sign up to the COVID track & trace app? Some speculation online it’s a data leak from there...

• 
  Dan Edwards (@Dansuperkart) reported 12 minutes ago from Winsford, England

  @VodafoneUK my New Years resolution is to walk/run after losing a leg last year #VeryMeRewards

• 
  Summerwine_Tri (@Summerwine_Tri) reported 12 minutes ago from Knutsford, England

  @VodafoneUK this week I have experienced the worst customer service ever in my life. I’ve taken 4 days of work to wait for an engineer. 2 failed visits, no communicant. On hold for about 12 hours in total. Nobody knows what systems you have. #shocking #disgrace

• 
  Mark Vale | #Commsverse the #MSTeams conference (@UnifiedVale) reported 14 minutes ago from Macclesfield, England

  @aj_180 @VodafoneUK Even though terms state free disconnect if they can't supply new house. Apparently another trip to a store who didn't know what to do and eventually refunded. Oh and prime contact... Total shit. Never been able to speak to "mine"

• 
  Dave Fletcher-Salt (@Hippy_devil) reported 18 minutes ago from Stoke-on-Trent, England

  @Tazzy_devil777 @aluco50 @VodafoneUK What customer service🤔

• 
  Ben Evans (@BenEvo7) reported 18 minutes ago from Northwich, England

  @VodafoneUK by far the worst company for customer service. 4 days of calling in to try solve my issue, every agent giving a different message and still I cannot log into my account despite false promises. Easier to get blood from a stone than fix an issue with this company 🤬

• 
  Mark Copeland (@MarkCopo) reported 19 minutes ago from Haslington, England

  @VodafoneUK could someone point me in the direction of where I can see broadband operational status? My broadband went down about an hour ago and I'd like to know if there's a common problem or do I need to bother the support team?

• 
  Rob Woods (@yabberthedabber) reported 20 minutes ago from Nantwich, England

  Oi @VodafoneUK sort out your coverage for Nantwich CW5, it’s been intermittent at best since last Thursday, no calls, texts, messages or 4G coverage. Appalling service.

• 
  Sean Donnelly (@1SDonnelly) reported 23 minutes ago from Nantwich, England

  @VodafoneUK Can someone help me get your Fibre Broadband. I have a new home with a Fibre DP. Currently the line is designated silver and I need it to be upgraded to a gold line via you updating your ORDI software. I don’t want to go to BT so please help!

• 
  Wes Taft | durpDOG96 🔜 NewJob (@Durpdog96) reported 35 minutes ago from Crewe, England

  @VodafoneUK So you actually going to respond to the DM or do I have to add more ignorant staff to my complaint.

• 
  Jim Millen (@jim_millen) reported 44 minutes ago from Macclesfield, England

  @sammyjomonkey @Julio_Geordio @VodafoneUK I’ve had the same problem, £89 out - fuming 😡 Did you by any chance recently register for the COVID track & trace app? Some speculation it’s a data leak....

• 
  Omar jack kassas (@sassak) reported 45 minutes ago from Congleton, England

  @VodafoneUK least annoying call ever from one of your service advisors probably should be training the rest of your staff 👍🏽 thanks Calli

• 
  𝙎𝙩𝙪 (@Sickpillow) reported 49 minutes ago from Stoke-on-Trent, England

  @LIAMCOXON1 @VodafoneUK Bad when you think i did actually have one but @VodafoneUK couldn’t/wouldn’t change the contract they ****** up on in the first place so i had to go out my way to take it back now its 4 weeks down the line still waiting. Half tempted to cancel tbh and go to apple for the max

• 
  ken (@holmeschap) reported 51 minutes ago from Alsager, England

  @PaulCowland_ @VodafoneUK Worst customer service on the planet

• 
  Sophie 🪴 (@Sophs088) reported 54 minutes ago from Stoke-on-Trent, England

  @VodafoneUK problems with home broadband for weeks now and cannot get any help from you 😡

• 
  abc (@MichaBlak) reported 54 minutes ago from Crewe, England

  @VodafoneUK @EditaSllamniku I have the same issue. Absolutely no 4g at all. No internet every time I leave the house. It’s been a couple of days here I think but the status area checker says everything’s fine

• 
  Mark Vale | #Commsverse the #MSTeams conference (@UnifiedVale) reported 57 minutes ago from Macclesfield, England

  @aj_180 @VodafoneUK Furthermore I moved house they couldn't supply new address. They told me that I'd have to go to a store to cancel a service I took out online... Went to store, got told this is a phone shop not bb... Phoned eventually got cancelled. Still tried to charge me disconnect fee

• 
  Justin Arnold (@justin_arnold) reported 59 minutes ago from Congleton, England

  @VodafoneUK customer service and overall experience dealing with Vodafone Uk is shockingly bad, a call system that is not fit for purpose and anyone with a ounce of customer service experience would see that. 2 hours 3 calls and still no voicemail. Chatbot broken 21st century??

• 
  peter (@knutsfordtaxi) reported 59 minutes ago from Knutsford, England

  @VodafoneUK what the hell is going on passed from pillar to post in the far and middle east despite having business mobile home broadband service trying to explain several times i want a person please based in the uk is that to much to f ask

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Mau Mau (@BJCares) reported 5 minutes ago

  Bought a device from @VodafoneUK and was told to go pick up in shop. Shop says it can see device ordered, but no instruction to release. Called Customer Serv and told I will receive a text to collect. I was told this device is in stock in shop. Why lie to make a sale?

• 
  Bri Hammond (@big1481b) reported 6 minutes ago

  @VodafoneUK messed me around last Friday with Internet not fitting it bein late to utter disgusting customer service

• 
  Somerset Bobby 🇬🇧 (@SomersetBobby) reported 9 minutes ago

  At 12:45pm today, my @VodafoneUK Internet connection stopped working. I still had an IP address with 50mbps down and 12 up, but no data could make it through. (Curiously, the VoIP phone still worked.) It was like that until around 11pm, when service was restored. A check on the Vodafone Network Status Checker said there were no problems reported. (Couldn’t do it before because of the lack of Internet connectivity.) Anyone else have problems today?

• 
  Fuzzy XX 💚🤍💜 (@FuzzyAHF) reported 10 minutes ago

  @VodafoneUK Just to clarify something. If I cancel mid contract, I pay a fee (as per t&cs) but if you cancel because you no longer can provide me with a service due to a house move, I still need to pay the cancellation fee cos I ‘signed a contract’?

• 
  🌈🥄 Kirsten Davidson 🥄🌈 (@Weespoon22) reported 10 minutes ago

  @VodafoneUK you’re customer care is absolutely appalling, I’ve been trying to contact customer support to speak to someone via tobi and by phone for 4 hours now and still haven’t gotten any contact with anyone

• 
  Jean McGeoch (@tweetyjeanie) reported 13 minutes ago

  @VodafoneUK is the service down in ML12 6XZ area? There’s no Vodafone signal and no 4G

• 
  Nina Moir (@neenooor) reported 15 minutes ago

  @SW_Help @VodafoneUK @MayorofLondon What would be good is we put some money into the infrastructure before we build thousands of new homes. Trains getting worse & worse from Waterloo. No reception on mobiles so can’t even check what is going on as the sw train app never works

• 
  Scott Garner (@D0C_RAY) reported 15 minutes ago

  @VodafoneUK Red contract is ending and I received a text saying I’ll be charged for my entertainment package if I don’t cancel. If I renew my contract for another red package including entertainment do I need to cancel & resubscribe or do you roll the sub? Called 191 and no help.

• 
  IainMcCallum (@Iain_McCallum) reported 15 minutes ago

  @VodafoneUK - wow! Not exactly so keen to help when it’s a problem you’re having to deal with. Utterly disgraceful. No respect for your customers. All about screwing money out of people and then leaving us to languish in your techspeak when there’s a problem.

• 
  Karen Loughridge (@KLearn) reported 19 minutes ago

  @VodafoneUK I’m looking for a new business account using my existing business number to replace inadequate @EE offering and atrocious customer service. Best outlet please for Business customers Nr Sheffield?