Vodafone Outage Report in Sandbach, Cheshire East, England
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E-mailProblems in the last 24 hours in Sandbach, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sandbach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Sandbach, England
Latest outage, problems and issue reports in Sandbach and nearby locations:
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Adam Yates
(@Adamyates83) reported
from
Werrington, England
Someone else please tell me that @VodafoneUK are the worst company they’ve ever dealt with .... 4 days in, 6 hours accumulative on the phone and still no further on with my issue for both broadband and phone signal. It’s a shambles.
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Wes Taft | durpDOG96 🔜 NewJob
(@Durpdog96) reported
from
Crewe, England
Sunday @VodafoneUK live chat: do this if it doesn't work in 24hr call back Monday Me:didn't work escolate please V: no do this call back in 24hr *Me raises a complaint as v staff slags me off forgetting put on mute* Me: you call me back in 24hrs manager: ok Tuesday (No call back)
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Mark Vale | #Commsverse the #MSTeams conference
(@UnifiedVale) reported
from
Macclesfield, England
@aj_180 @VodafoneUK I bought a draytek vdsl router in the end. Expensive, but solved my connection issues out. Their router is a pos. Wan side disconnections was apparently my WiFi in the house according to their technical support, even though they screen shared and saw the logs showing wan drops
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Aysha
(@IsThisAysha) reported
from
Crewe, England
Why is the @VodafoneUK network down, or is it just me
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matt bridgett
(@bamba_scfc) reported
from
Stoke-on-Trent, England
@VodafoneUK still down in stoke, come sort it out beyond a joke 12hrs now
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Andy Bailey
(@ABailes2014) reported
from
Newcastle-under-Lyme District, England
@VodafoneUK I’ve been with Vodafone for nearly 10 years and service gets worse and worse.. told 10 days ago my upgrade fee and it’s gone up over the last 10 days by £50.. how is that possible it’s meant to go down
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Laura willstead
(@lcloggy) reported
from
Newcastle-under-Lyme District, England
@VodafoneUK @OmbudServices been in dispute since Nov last year, promised numerous times the issue had been solved I left Vodafone in July but still receiving bills/debt collector letters on accounts & items I have never had #getitsorted #poorcustomerservice #nevergowithvodafone
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Mark Vale | #Commsverse the #MSTeams conference
(@UnifiedVale) reported
from
Macclesfield, England
@aj_180 @VodafoneUK Even though terms state free disconnect if they can't supply new house. Apparently another trip to a store who didn't know what to do and eventually refunded. Oh and prime contact... Total shit. Never been able to speak to "mine"
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emm ⚡️
(@emily_lockley) reported
from
Stoke-on-Trent, England
@VodafoneUK I’ve spent 3+ weeks of my life speaking to people who haven’t a clue what they are doing really don’t fancy wasting any of my time !!!! Will never recommend your service to ANYBODY !!!!
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Jason
(@JasonBFB) reported
from
Madeley, England
@markfoy3011 @VodafoneUK Do what I did, request pac code moved to another network they then requested early termination fee I told no way as service is rubbish let’s go court, they never asked for fee again 😬😎👍
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Mark Vale | #Commsverse the #MSTeams conference
(@UnifiedVale) reported
from
Macclesfield, England
@aj_180 @VodafoneUK I'm now on private fibre that is not a BT or Virgin service but rather kcom. My router and connection has been 100% since May. Only reboot was a fw update. And I've not had to call support yet. I gladly pay the premium price for a brilliant service.
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Ben Evans
(@BenEvo7) reported
from
Northwich, England
@VodafoneUK by far the worst company for customer service. 4 days of calling in to try solve my issue, every agent giving a different message and still I cannot log into my account despite false promises. Easier to get blood from a stone than fix an issue with this company 🤬
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Mark Gilbert
(@MarkAGilbert66) reported
from
Newcastle-under-Lyme District, England
Hey @VodafoneUK u never sent me a rate our service email,u know the 1-10 scale.Probs cos ur agent Kendall was Vrude cos I askt 4 a PAC code
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Mark Vale | #Commsverse the #MSTeams conference
(@UnifiedVale) reported
from
Macclesfield, England
@aj_180 @VodafoneUK Furthermore I moved house they couldn't supply new address. They told me that I'd have to go to a store to cancel a service I took out online... Went to store, got told this is a phone shop not bb... Phoned eventually got cancelled. Still tried to charge me disconnect fee
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Mary
(@maryellen72_) reported
from
Nantwich, England
@VodafoneUK you need to sort out your shizzle! Was on verge of defecting from my network to you but #changeofplan #stayingput
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Laura willstead
(@lcloggy) reported
from
Kidsgrove, England
@VodafoneUK @OmbudServices seems only get help if you have a friend working for you #poorcustomerservice #dontgowithvodafone
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Mark Vale | #Commsverse the #MSTeams conference
(@UnifiedVale) reported
from
Macclesfield, England
@aj_180 @VodafoneUK Don't get your broadband with them either. Dial up is more reliable. I went back to them 2 years ago. Wish I never. Good job contracts due up soon
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Wes Taft | durpDOG96 🔜 NewJob
(@Durpdog96) reported
from
Crewe, England
@VodafoneUK yea I'll admit I'm bored and you won't read all of these but at least the notifications are going be high so you'll shit yaself in the morning 😂
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Dan Edwards
(@Dansuperkart) reported
from
Winsford, England
@VodafoneUK my New Years resolution is to walk/run after losing a leg last year #VeryMeRewards
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Wes Taft | durpDOG96 🔜 NewJob
(@Durpdog96) reported
from
Crewe, England
@VodafoneUK So you actually going to respond to the DM or do I have to add more ignorant staff to my complaint.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mylo
(@immylo1996) reported
@VodafoneUK I’m trying to change address for my home broadband and have been hold for the past couple hours. Is there anyone else I can speak to? I’ve used the Live chat for the past 4 days but that hasn’t resolved the issue either. Thanks
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Phil Harper
(@PAHarper) reported
@VodafoneUK why is your customer service so bad? I've now spent an hour on hold today - was told by a chat advisor to call back at 3 as "would be quieter" and is even busier. All I need to do is sort a home move, I can't understand why this can't be done by email or chat.
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Robert Kennett
(@rossendalebob) reported
@VodafoneUK unfortunately the @VodafoneUK DM reply didn't help me Mac, sorry 👎
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Stuart Allsopp
(@StuInAus) reported
1hour 2minute 27 seconds to cancel my @VodafoneUK contract. I could think of better things to do on my birthday.
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Ailsa Rae
(@a1lsafairy) reported
@cardsbyclaire @VodafoneUK Honestly, worst mobile company I've dealt with. Giving them a few days to sort, otherwise contract will be cancelled. I understand delay is from Samsung but surely @VodafoneUK could at least communicate the delay. It's not difficult to send an email.
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Claire Kearns
(@Claire_Kearns) reported
@VodafoneUK Just wanted to say thanks for the time of call advice, I got through right away and received amazing customer service from both the people I spoke to. They were efficient, security conscious, friendly and polite
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Free Spirit Mama 💜🌸
(@FreeSpiritMama3) reported
What a ruse! On a call to @VodafoneUK after receiving a CCS letter for a bill they failed to send on an account that was closed 9/21 (final email stated balance £0) This has negatively affected my #creditscore for 30 days😡 Passive billing =standard practise. Complaint incoming
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Mary Ramsay
(@MazzerRamsay) reported
@1CarolineBerry @VodafoneUK Tesco, they use the O2 network and are considerably cheaper. I pay £5 per month.
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Daniel Salmon
(@Dannysalmon75) reported
@VodafoneUK upgraded my usual way, then went to apply the NHS VA, I can’t, the way you do it has changed! I need to now use the 14 day cooling period, cancel and try again! Really, must be an easier way, we have 4 mobiles, never had an issue until you changed the process, WHY?
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Lee James OToole
(@ConsultingMaybe) reported
@VodafoneUK i did as you advised, still waiting. very very poor customer service, you have managed to break me.