Vodafone outages and service status in Sandbach, England
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- Vodafone generated 0 outage signals in the last 24 hours around Sandbach, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Sandbach, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sandbach, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Sandbach, England
The most recent Vodafone outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent
|
Internet | 2 months ago |
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Vodafone Issues Reports Near Sandbach, England
Latest outage, problems and issue reports in Sandbach and nearby locations:
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Mark Gilbert (@MarkAGilbert66) reported from Newcastle-under-Lyme District, EnglandHey @VodafoneUK u never sent me a rate our service email,u know the 1-10 scale.Probs cos ur agent Kendall was Vrude cos I askt 4 a PAC code
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abc (@MichaBlak) reported from Crewe, EnglandNo Vodafone internet coverage at all for a couple of days. @VodafoneUK can you help with the disappearance of any 4g? 😭
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Una Cottrell (@UnaCottrell) reported from Holmes Chapel, England@VodafoneUK Is the Vodafone wifi network down in Cheshire please? Can’t seem to connect 😡
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Dave Fletcher-Salt (@Hippy_devil) reported from Stoke-on-Trent, England@VodafoneUK Rubbish customer service
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JB (@JB_Northern) reported from Crewe, England@VodafoneUK My mobile data isn't working. Can you help please!
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Mark Vale | #Commsverse the #MSTeams conference (@UnifiedVale) reported from Macclesfield, England@aj_180 @VodafoneUK I bought a draytek vdsl router in the end. Expensive, but solved my connection issues out. Their router is a pos. Wan side disconnections was apparently my WiFi in the house according to their technical support, even though they screen shared and saw the logs showing wan drops
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Dan Edwards (@Dansuperkart) reported from Winsford, England@VodafoneUK my New Years resolution is to walk/run after losing a leg last year #VeryMeRewards
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Nirjeet ✒ ਨਿਰਨਂਜੀਤ ਸਿੰਘ (@n1rjeetsingh) reported from Macclesfield, England@VodafoneUK you have a terrible customer services support and I am having one of the worst experience ever trying to become your customer for the first time.
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Matt Harrison (@paramattharri84) reported from Stoke-on-Trent, England@kenzie_foulkes @VodafoneUK I don't think it's a case of training. It's pure ignorance. Just bullying people out of money. You can't speak to customer services unless you pay the so-called 'debt'. You just get diverted to the automated payment line Anyone would think I owe thousands.
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Justin Arnold (@justin_arnold) reported from Congleton, England@VodafoneUK customer service and overall experience dealing with Vodafone Uk is shockingly bad, a call system that is not fit for purpose and anyone with a ounce of customer service experience would see that. 2 hours 3 calls and still no voicemail. Chatbot broken 21st century??
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Andy Bailey (@ABailes2014) reported from Newcastle-under-Lyme District, England@VodafoneUK I’ve been with Vodafone for nearly 10 years and service gets worse and worse.. told 10 days ago my upgrade fee and it’s gone up over the last 10 days by £50.. how is that possible it’s meant to go down
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Mark Vale | #Commsverse the #MSTeams conference (@UnifiedVale) reported from Macclesfield, England@aj_180 @VodafoneUK I'm now on private fibre that is not a BT or Virgin service but rather kcom. My router and connection has been 100% since May. Only reboot was a fw update. And I've not had to call support yet. I gladly pay the premium price for a brilliant service.
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Wes Taft | durpDOG96 🔜 NewJob (@Durpdog96) reported from Crewe, England@VodafoneUK So you actually going to respond to the DM or do I have to add more ignorant staff to my complaint.
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Mark Vale | #Commsverse the #MSTeams conference (@UnifiedVale) reported from Macclesfield, England@aj_180 @VodafoneUK Don't get your broadband with them either. Dial up is more reliable. I went back to them 2 years ago. Wish I never. Good job contracts due up soon
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Jason (@JasonBFB) reported from Madeley, England@markfoy3011 @VodafoneUK Do what I did, request pac code moved to another network they then requested early termination fee I told no way as service is rubbish let’s go court, they never asked for fee again 😬😎👍
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𝙎𝙩𝙪 (@Sickpillow) reported from Stoke-on-Trent, England@LIAMCOXON1 @VodafoneUK Bad when you think i did actually have one but @VodafoneUK couldn’t/wouldn’t change the contract they ****** up on in the first place so i had to go out my way to take it back now its 4 weeks down the line still waiting. Half tempted to cancel tbh and go to apple for the max
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Sean Donnelly (@1SDonnelly) reported from Nantwich, England@VodafoneUK Can someone help me get your Fibre Broadband. I have a new home with a Fibre DP. Currently the line is designated silver and I need it to be upgraded to a gold line via you updating your ORDI software. I don’t want to go to BT so please help!
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Dave Fletcher-Salt (@Hippy_devil) reported from Stoke-on-Trent, England@Tazzy_devil777 @aluco50 @VodafoneUK What customer service🤔
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ken (@holmeschap) reported from Alsager, England@PaulCowland_ @VodafoneUK Worst customer service on the planet
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Laura willstead (@lcloggy) reported from Kidsgrove, England@VodafoneUK @OmbudServices seems only get help if you have a friend working for you #poorcustomerservice #dontgowithvodafone
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Le Coq (@LeCoq_79) reportedThe @VodafoneUK WiFi7 boosters are so bad, they’ve sent me 3 that just don’t work.
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Brown Paper Bag (@PaperBundle) reported@VodafoneUK who on earth thought it was a good idea to region lock your Vodafone app . Then Drop the ability to recharge phones from your website , you have just lost all the tourists, visitors to Uk they cannot recharge as they cannot DL your app. Fix it .
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Nigel Leeder (@qm8tknfyjy) reported@Iromg @VodafoneUK I’m sure they won’t give a flying ****
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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Salvador Álvarez Río (@alvarsa1) reported@VodafoneUK One of the worst broadband experiences. Set up first plan, took them two more weeks to activate than promised. Insufficient for the house, upgraded the plan and router…one month and a half and the upgrade plan is not yet working. Choose another company.
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mṽsh (@shikariunite) reportedEver since moving from @EE to @VodafoneUK I've had 0 issues with my connection in my area, unlike EE.
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Lord Clunbury (@LordClunbury) reported@POldfieldMusic @Iromg @VodafoneUK NHS are one of the first to need a Reform governments help!
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peter wilson (@wilsonpeter48) reportedYou have had my money for nearly 6 years over 3 contracts Please I need an honest answer My contract is up 2 November but won't be getting a phone(already bought a sim free model) direct from manufacturer so got warranty with them. Your and Motorola back poor for @VodafoneUK
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Or Sassur (@Orsassur2) reported@VodafoneUK @VodafoneUK, your customer service in London was an absolute disgrace. I went to your store simply to buy a Vodafone SIM card and was treated like an enemy of the Crown rather than a potential customer. The attitude of the staff was arrogant, hostile and completely disproportionate to such a simple request. When a customer challenges poor service, your employees should not respond with intimidation, threats or an attitude designed to make the customer feel unwelcome. Your store staff are there to serve customers—not interrogate them as if they were members of the Secret Service. I expected professionalism from a major British telecommunications company. Instead, I experienced arrogance, hostility and behaviour that left me questioning whether Vodafone actually wants customers. @VodafoneUK, is this really the standard of customer service you consider acceptable in London? Because if so, the problem isn't the customer. The problem is Vodafone.
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Ron Harrison (@RonHarriso22498) reported@VodafoneUK investing £11 million on the network, I have been a customer for many years and still do not have a signal at home BR3 need the Internet to connect. Please help !