Vodafone Outage in Sandbach, Cheshire East, England

@VodafoneUK I’ve been with Vodafone for nearly 10 years and service gets worse and worse.. told 10 days ago my upgrade fee and it’s gone up over the last 10 days by £50.. how is that possible it’s meant to go down

Hey @VodafoneUK u never sent me a rate our service email,u know the 1-10 scale.Probs cos ur agent Kendall was Vrude cos I askt 4 a PAC code

@thameswater yet again your website on my phone is dreadful.trying to submit my final meter reading but it’s not having it. @SSE @VodafoneUK @O2 @BritishGas have no issues but yours is diabolical.

@VodafoneUK #VeryMeRewards i want to try and support my local high street more!

I need @VodafoneUK to help me win a year’s subscription to the local yoga club before I turn into an even more crippled recluse #VeryMeRewards

@VodafoneUK STAY CLEAR OF VODAFONE! CUSTOMER SERVICES/UPGRADES HAVE NI CUSTOMER CARE

@VodafoneUK Had to cancel upgrade today due to complete and utter rubbish customer service!

@VodafoneUK Wi-Fi is awful

@VodafoneUK The phone is horrible.. iPhone 4 screen on a 2018 Apple launch? I love my #S9 but i'd have a #P20Pro or a #Hots3x over the new #iPhone all day #Android9 #iPhoneXR

@VodafoneUK terrible service, YOU accidentally blacklisted my phone last Monday, still blocked 7 days later and now told 10 working days to fix, so next Tuesday then. 2 weeks without a phone because of your mess, won’t replace it or give me account credit to pay insurance excess

When @EE dont care about there customers and just keep taking there money for a service that is always down! Think its about time i joined @O2, @ThreeUK or @VodafoneUK

As if @VodafoneUK can provide this service to a farmer on the Pennines. You can barely get their 4G signal on Oxford Street...

@VodafoneUK @AmazonUK #TuesdayTreats Vodafone U.K I would treat my Dogs as would put it towards new dog coats for Winter x @baberooo

Hey @VodafoneUK why is your broadband SO bad?! Since we’ve had it, infuriatingly frequent drop outs (as in every few minutes). Changed channels on the router, same problem. It’s utterly dreadful!

@VodafoneUK Ive done this a million times, it was stuck on ‘searching’ it’s an issue with the SIM

@VodafoneUK @Impractical_sue Seriously @VodafoneUK! you've replied to loads of tweets like it's the first thing you know about the outage. Do you seriously think we're all so dumb

@VodafoneUK @Oliviaj_8 Olivia don’t do it. No one currently has any connection on Vodafone. And they’re more interested in gaining a new customer in you than responding to their customers with no service. Avoid like the plague.

@VodafoneUK Not much roaming going on right now. Seems half the UK offline, me included, support lines are jammed and no updates on here. Poor show @VodafoneUK

@VodafoneUK my phone has lost service for 35 minutes, come back & then gone again, I’m travelling & can’t even use my phone to call anyone!

@VodafoneUK what’s going on with these signal issues - without signal I’ve got a £1k paper weight...

@VodafoneUK No. You won’t. Data allowance arrives. Now only in 3G, but at least working. Oh, 4G is back and nothing works anymore. Hours on the phone to several customer service agents and a tech team and neither one knows what the other has even said. Pointless. 30 days... tick tock

Seriously, @VodafoneUK are the most unhelpful phone provider we have ever had the displeasure of using! They are so rude and have no duty of care to their customers what so ever! Disgusting!

@VodafoneUK upgraded yest & requested delivery to Crewe branch. No phone delivered there today! Was told it would be today....sadly this happened last time too! The tracking link in email not working! Wish you wouldn’t promise what you cannot deliver! It’s all about expectations!

@VodafoneUK Just tried to change my phone with you. Should’ve been simple. Endless apparent technical problems and 3 HOURS LATER I’ve lost the will to live. Now cancelling the lot. You can stick your new contract. Terrible #CustomerService

@VodafoneAU_Help Yes. Neither the local @VodafoneUK nor the @EE reps are of any help... we’re all stumped with this stupid thing.

@AimsOnAir @VodafoneUK Don’t understand this - been with Vodafone for years (both personal and business inc overseas) and never had an issue

So much for easier mobile provider switch. @VodafoneUK gave incorrect advice, Mr A still waiting for PAC code, instore staff said he has been lied to by customer services. Pathetic service.

@VodafoneUK are you mucking around with the #4G signal so people have to upgrade to #5G It always worked at work, now sadly it doesn't.

@VodafoneUK I love how quick your customer service is when it’s on a public domain 😍. Just a conversation with a human rather than a machine would be nice

@VodafoneUK your automated voice system sucks.

@SamElliott82 @VodafoneUK It’s awful! I’ve never had so many issues with a company so soon. I’m really tempted to just cancel. Should’ve stayed with @EE 😔

Terrible customer service from @VodafoneUK. Apparently I’ve been put on a business account without my knowledge. Have to present military ID AGAIN in store despite presenting it in the Devizes store when I bought the phone (even have a signed copy but that’s not enough).

@Raideroftombs18 @VodafoneUK You’ll regret it if you do! Seriously the worst decision I’ve ever made! Don’t be swayed by the smooth sales pitch and promises of speeds you’ll never see! Oh and if you do have issues they ignore you 😡

@AimsOnAir @VodafoneUK I left them after about 15 years because their customer service went down hill. Hope you get it sorted soon. X

@VodafoneUK Here we go again. Yet more problems only 4 months on.