Vodafone outages and service status in Sandbach, England

Problems in the last 24 hours in Sandbach, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sandbach, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sandbach, England

The most recent Vodafone outage reports came from the following cities: Stoke-on-Trent.

City	Problem Type	Report Time
Stoke-on-Trent	Internet	20 days ago

Community Discussion

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Vodafone Issues Reports Near Sandbach, England

Latest outage, problems and issue reports in Sandbach and nearby locations:

• 
  🧚‍♀️ (@xrachelizabethh) reported 39 seconds ago from Crewe, England

  @vodafoneuk Just to note, there is a long history to our account including being without WiFi for over a month during lockdown and having an engineer out to replace our OpenReach socket, which we were ASSURED was the problem. Nothing so far has helped.

• 
  Wes Taft | durpDOG96 🔜 NewJob (@Durpdog96) reported 5 minutes ago from Crewe, England

  @VodafoneUK yea I'll admit I'm bored and you won't read all of these but at least the notifications are going be high so you'll shit yaself in the morning 😂

• 
  Michael Ball 🇬🇧 (@MichaelYoga79) reported 7 minutes ago from Stoke-on-Trent, England

  @VodafoneUK @SteveVoller1 I wouldn’t go for Vodafone as you were an awful place to work for when I worked at one of your offices. There is nothing wrong with @GBNEWS and if you pull your advertising then it shows how weak you are. Stand up to this hateful mob on the left.

• 
  Laura willstead (@lcloggy) reported 10 minutes ago from Kidsgrove, England

  @VodafoneUK @OmbudServices seems only get help if you have a friend working for you #poorcustomerservice #dontgowithvodafone

• 
  Chris Bradbury (@ted1716) reported 14 minutes ago from Macclesfield, England

  @VodafoneUK help! Since reporting my sons phone stolen and sorting out a new sim, he hasn’t been able to make calls. What do I need to do?

• 
  Omar jack kassas (@sassak) reported 14 minutes ago from Congleton, England

  @VodafoneUK least annoying call ever from one of your service advisors probably should be training the rest of your staff 👍🏽 thanks Calli

• 
  Wes Taft | durpDOG96 🔜 NewJob (@Durpdog96) reported 26 minutes ago from Crewe, England

  Sunday @VodafoneUK live chat: do this if it doesn't work in 24hr call back Monday Me:didn't work escolate please V: no do this call back in 24hr *Me raises a complaint as v staff slags me off forgetting put on mute* Me: you call me back in 24hrs manager: ok Tuesday (No call back)

• 
  Mark Vale | #Commsverse the #MSTeams conference (@UnifiedVale) reported 29 minutes ago from Macclesfield, England

  @aj_180 @VodafoneUK Don't get your broadband with them either. Dial up is more reliable. I went back to them 2 years ago. Wish I never. Good job contracts due up soon

• 
  rocinante (@Rocinante_797) reported 29 minutes ago from Macclesfield, England

  @thameswater yet again your website on my phone is dreadful.trying to submit my final meter reading but it’s not having it. @SSE @VodafoneUK @O2 @BritishGas have no issues but yours is diabolical.

• 
  Matt Harrison (@paramattharri84) reported 35 minutes ago from Stoke-on-Trent, England

  @VodafoneUK Not interested. Been through the process multiple times before to no avail. Been into the shop, done everything I can. You need to sort your customer services out instead of bullying people into paying money.

• 
  Summerwine_Tri (@Summerwine_Tri) reported 35 minutes ago from Knutsford, England

  @VodafoneUK this week I have experienced the worst customer service ever in my life. I’ve taken 4 days of work to wait for an engineer. 2 failed visits, no communicant. On hold for about 12 hours in total. Nobody knows what systems you have. #shocking #disgrace

• 
  jm (@Jonatha19009317) reported 38 minutes ago from Winsford, England

  @VodafoneUK your services are piss poor. Toby, is a **** and can’t understand English. Sort it out! Piss take!

• 
  matt bridgett (@bamba_scfc) reported 43 minutes ago from Stoke-on-Trent, England

  @VodafoneUK still down in stoke, come sort it out beyond a joke 12hrs now

• 
  Una Cottrell (@UnaCottrell) reported 45 minutes ago from Holmes Chapel, England

  @VodafoneUK Is the Vodafone wifi network down in Cheshire please? Can’t seem to connect 😡

• 
  Mark Vale | #Commsverse the #MSTeams conference (@UnifiedVale) reported 46 minutes ago from Macclesfield, England

  @aj_180 @VodafoneUK Even though terms state free disconnect if they can't supply new house. Apparently another trip to a store who didn't know what to do and eventually refunded. Oh and prime contact... Total shit. Never been able to speak to "mine"

• 
  JB (@JB_Northern) reported 48 minutes ago from Crewe, England

  @VodafoneUK My mobile data isn't working. Can you help please!

• 
  Dan Dob (@stokiedan1986) reported 49 minutes ago from Biddulph, England

  @VodafoneUK having issues with the app. I keep getting error 6021 when I go to pay my bill. Any idea when it will be up and running?

• 
  Socially Distanced Teacher (Samuel Winter) 🏳️‍🌈 (@samuelwinter) reported 52 minutes ago from Macclesfield, England

  Hi @VodafoneUK I’ve spent three hours trying to resolve a simple request which has now turned into poor customer service resulting in me being quite frustrated. I wouldn’t normally contact a company in such a public manner about this, but nothing else seems to be working. Help.

• 
  Rob Woods (@yabberthedabber) reported 53 minutes ago from Nantwich, England

  Oi @VodafoneUK sort out your coverage for Nantwich CW5, it’s been intermittent at best since last Thursday, no calls, texts, messages or 4G coverage. Appalling service.

• 
  Mary (@maryellen72_) reported 54 minutes ago from Nantwich, England

  @VodafoneUK you need to sort out your shizzle! Was on verge of defecting from my network to you but #changeofplan #stayingput

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AFCDavid (@DaveP701) reported 3 minutes ago

  @BasedMillwallGB @VodafoneUK I’m cancelling. This is awful.

• 
  Or Sassur (@Orsassur2) reported 4 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Phasetwo⚡️ (@itsphasetwo) reported 5 minutes ago

  @VodafoneUK is allegedly providing illegal immigrants with SIM cards and possibly mobile phones, at the British Tax payers expense . A diabolical abuse of British natives . @RestoreBritain @reformparty_uk what are you going to do about companies who help to sink 🇬🇧?

• 
  Maggie Rawlings (@MaggieRawlings) reported 8 minutes ago

  @NileGardiner @VodafoneUK You’re an idiot

• 
  Di Drinkwater (@CarbonTiptoes) reported 8 minutes ago

  Hey Vodafone were struggling to log into view our bill as your service wants to send us a code via our landline. The pressing button one option to hear message doesn't work. Help. @VodafoneUK

• 
  roberitno (@roberitno26325) reported 11 minutes ago

  @VodafoneUK must be the worst internet I’ve ever had … stay away from them . Shockers

• 
  Jarek (@jarekd) reported 12 minutes ago

  So got the emergency alert on my @SMARTYMobileUK sim but not my @VodafoneUK sim. Shouldn't they be on the same network now???

• 
  FILMCOLLECTOR16 (@filmcollector16) reported 15 minutes ago

  @NileGardiner @VodafoneUK Everyone today CANCEL your Vodafone contract in or out. If we did something they can withdraw their service so can we!

• 
  Or Sassur (@Orsassur2) reported 16 minutes ago

  @VodafoneUK @VodafoneUK, your customer service in London was an absolute disgrace. I went to your store simply to buy a Vodafone SIM card and was treated like an enemy of the Crown rather than a potential customer. The attitude of the staff was arrogant, hostile and completely disproportionate to such a simple request. When a customer challenges poor service, your employees should not respond with intimidation, threats or an attitude designed to make the customer feel unwelcome. Your store staff are there to serve customers—not interrogate them as if they were members of the Secret Service. I expected professionalism from a major British telecommunications company. Instead, I experienced arrogance, hostility and behaviour that left me questioning whether Vodafone actually wants customers. @VodafoneUK, is this really the standard of customer service you consider acceptable in London? Because if so, the problem isn't the customer. The problem is Vodafone.

• 
  Karen Smith (@kazfg) reported 16 minutes ago

  @SianaNache79742 Probably was told when they all landed at dover, and were counted there. They would need to know how many buses to bring to take them to their tax payer accommodations and how many @VodafoneUK phones and sims to issue