Vodafone outages and service status in Sandbach, England
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- Vodafone generated 0 outage signals in the last 24 hours around Sandbach, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Sandbach, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sandbach, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Sandbach, England
Latest outage, problems and issue reports in Sandbach and nearby locations:
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Mark Gilbert (@MarkAGilbert66) reported from Newcastle-under-Lyme District, EnglandHey @VodafoneUK u never sent me a rate our service email,u know the 1-10 scale.Probs cos ur agent Kendall was Vrude cos I askt 4 a PAC code
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matt bridgett (@bamba_scfc) reported from Stoke-on-Trent, England@VodafoneUK ******* took you 24hrs to reply your a joke
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Mark Vale | #Commsverse the #MSTeams conference (@UnifiedVale) reported from Macclesfield, England@aj_180 @VodafoneUK Furthermore I moved house they couldn't supply new address. They told me that I'd have to go to a store to cancel a service I took out online... Went to store, got told this is a phone shop not bb... Phoned eventually got cancelled. Still tried to charge me disconnect fee
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Socially Distanced Teacher (Samuel Winter) 🏳️🌈 (@samuelwinter) reported from Macclesfield, EnglandHi @VodafoneUK I’ve spent three hours trying to resolve a simple request which has now turned into poor customer service resulting in me being quite frustrated. I wouldn’t normally contact a company in such a public manner about this, but nothing else seems to be working. Help.
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Laura willstead (@lcloggy) reported from Newcastle-under-Lyme District, England@VodafoneUK @OmbudServices been in dispute since Nov last year, promised numerous times the issue had been solved I left Vodafone in July but still receiving bills/debt collector letters on accounts & items I have never had #getitsorted #poorcustomerservice #nevergowithvodafone
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Laura willstead (@lcloggy) reported from Kidsgrove, England@VodafoneUK @OmbudServices seems only get help if you have a friend working for you #poorcustomerservice #dontgowithvodafone
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Sean Donnelly (@1SDonnelly) reported from Nantwich, England@VodafoneUK Can someone help me get your Fibre Broadband. I have a new home with a Fibre DP. Currently the line is designated silver and I need it to be upgraded to a gold line via you updating your ORDI software. I don’t want to go to BT so please help!
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Ben Evans (@BenEvo7) reported from Northwich, England@VodafoneUK by far the worst company for customer service. 4 days of calling in to try solve my issue, every agent giving a different message and still I cannot log into my account despite false promises. Easier to get blood from a stone than fix an issue with this company 🤬
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Ꮶɛʋɨռǟ | ♡ (@itsmeeekevina) reported from Crewe, EnglandWell that's ******* stupid!!! I'm sure theres alot of people who are with @VodafoneUK that are struggling atm financially and I just get an email telling from april my plan(s) will be going UP by 2.5% Are you actually joking me right now. 🤬
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Dave Fletcher-Salt (@Hippy_devil) reported from Stoke-on-Trent, England@Tazzy_devil777 @aluco50 @VodafoneUK What customer service🤔
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Matt Harrison (@paramattharri84) reported from Stoke-on-Trent, England@VodafoneUK Not interested. Been through the process multiple times before to no avail. Been into the shop, done everything I can. You need to sort your customer services out instead of bullying people into paying money.
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abc (@MichaBlak) reported from Crewe, England@VodafoneUK @EditaSllamniku I have the same issue. Absolutely no 4g at all. No internet every time I leave the house. It’s been a couple of days here I think but the status area checker says everything’s fine
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Wes Taft | durpDOG96 🔜 NewJob (@Durpdog96) reported from Crewe, England@VodafoneUK yea I'll admit I'm bored and you won't read all of these but at least the notifications are going be high so you'll shit yaself in the morning 😂
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Wes Taft | durpDOG96 🔜 NewJob (@Durpdog96) reported from Crewe, England@VodafoneUK So you actually going to respond to the DM or do I have to add more ignorant staff to my complaint.
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Mark Vale | #Commsverse the #MSTeams conference (@UnifiedVale) reported from Macclesfield, England@aj_180 @VodafoneUK Don't get your broadband with them either. Dial up is more reliable. I went back to them 2 years ago. Wish I never. Good job contracts due up soon
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Richy (@Rich_carless) reported from Stoke-on-Trent, England@VodafoneUK is there any issues in stoke on trent st1 area
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emm ⚡️ (@emily_lockley) reported from Stoke-on-Trent, England@VodafoneUK I’ve spent 3+ weeks of my life speaking to people who haven’t a clue what they are doing really don’t fancy wasting any of my time !!!! Will never recommend your service to ANYBODY !!!!
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Mary (@maryellen72_) reported from Nantwich, England@VodafoneUK you need to sort out your shizzle! Was on verge of defecting from my network to you but #changeofplan #stayingput
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peter (@knutsfordtaxi) reported from Knutsford, England@VodafoneUK what the hell is going on passed from pillar to post in the far and middle east despite having business mobile home broadband service trying to explain several times i want a person please based in the uk is that to much to f ask
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Justin Arnold (@justin_arnold) reported from Congleton, England@VodafoneUK customer service and overall experience dealing with Vodafone Uk is shockingly bad, a call system that is not fit for purpose and anyone with a ounce of customer service experience would see that. 2 hours 3 calls and still no voicemail. Chatbot broken 21st century??
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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Gareth Paul Fradgley (@gpfradgley) reported@VodafoneUK you are tying to tell my Dad 26Mbps is a normal upload speed on your 900Mbps service. He is getting full download speed but the upload ratio is off and your support team member was not trained correctly. This speed is way off!
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Dean Jones (@dean_jones91) reported@VodafoneUK great service have to watch iplayer on my phone using 5g rather than on my TV using my superfast broadband because all it does is buffer! Been absolutely shocking for the last week or so!
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Ellie & Layla AKA : Digger & Biscuit (@DiggerandB) reported@VodafoneUK I’d like to phone you and make a complaint but as I have no service ( for over two weeks) I can’t make or receive any calls! Any idea when you might get the / a transmitter working in PE12? Oh, and what compensation are you offering for providing no service?
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Manda Gunion (@mandagunion) reported@VodafoneUK disgusting customer service for my elderly parents. Two months with faulty broadband (new contract) and hours of calls trying to fix and cancel with no charge is impossible !!
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John from britain (@Johnfo1428695) reported@VodafoneUK Why is your customer services so awful you have got to be the worst i have ever had to talk with. If I contact you regarding an upgrade or extra service or anything that involves you taking more money I chat to someone with really good English. So annoying wasted a day
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🇳🇬✨ (@Cajovi_Daniel) reportedIs @VodafoneUK broadband down? Or is it just mine?
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Crypto_Sim (@Sim__Bur) reported@VodafoneUK you lot of a bunch of lying ******* *****. Your 191 is ****. You’re liars. And fraudsters and once my cifas complaint is through I’ll make sure I **** you over like you’ve ****** me
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Colin Miller (@jamieguy1975) reported@VodafoneUK Tried to top up daughters phone as she is out and the website won't let me and so called customer services can't find or are unwilling to help.
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El ⛅️ (@its_just_el_) reported@VodafoneUK customer service is a piss take, my contract has ended and I’ve now received a text to say I have a bill to pay when I have already paid my list bill, but it’s also now not showing me my bills as I’m no longer a customer and I also can’t use the chat bot