Vodafone Outage Report in Newcastle under Lyme, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at Vodafone
Vodafone is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (26%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Newcastle under Lyme, Staffordshire, England
The most recent Vodafone outage reports came from the following cities: Stoke-on-Trent, Crewe and Newcastle under Lyme.
City | Problem Type | Report Time |
---|---|---|
Stoke-on-Trent | Internet | |
Stoke-on-Trent | Phone | |
Crewe | Internet | |
Newcastle under Lyme | Phone | |
Crewe | Phone | |
Stoke-on-Trent | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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Omar jack kassas
(@sassak) reported
from
Congleton, England
@VodafoneUK least annoying call ever from one of your service advisors probably should be training the rest of your staff 👍🏽 thanks Calli
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Adam Yates
(@Adamyates83) reported
from
Werrington, England
Someone else please tell me that @VodafoneUK are the worst company they’ve ever dealt with .... 4 days in, 6 hours accumulative on the phone and still no further on with my issue for both broadband and phone signal. It’s a shambles.
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emm ⚡️
(@emily_lockley) reported
from
Stoke-on-Trent, England
@VodafoneUK I’ve spent 3+ weeks of my life speaking to people who haven’t a clue what they are doing really don’t fancy wasting any of my time !!!! Will never recommend your service to ANYBODY !!!!
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Mary
(@maryellen72_) reported
from
Nantwich, England
@VodafoneUK you need to sort out your shizzle! Was on verge of defecting from my network to you but #changeofplan #stayingput
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Jason
(@JasonBFB) reported
from
Madeley, England
@markfoy3011 @VodafoneUK Do what I did, request pac code moved to another network they then requested early termination fee I told no way as service is rubbish let’s go court, they never asked for fee again 😬😎👍
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Mark Copeland
(@MarkCopo) reported
from
Haslington, England
@VodafoneUK could someone point me in the direction of where I can see broadband operational status? My broadband went down about an hour ago and I'd like to know if there's a common problem or do I need to bother the support team?
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Tom
(@TomBLock91) reported
from
Stoke-on-Trent, England
@Graham21 @VodafoneUK I have the exact same problem with my 4g. Not being working the last four days
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matt bridgett
(@bamba_scfc) reported
from
Stoke-on-Trent, England
@VodafoneUK ******* took you 24hrs to reply your a joke
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Wes Taft | durpDOG96 🔜 NewJob
(@Durpdog96) reported
from
Crewe, England
Sunday @VodafoneUK live chat: do this if it doesn't work in 24hr call back Monday Me:didn't work escolate please V: no do this call back in 24hr *Me raises a complaint as v staff slags me off forgetting put on mute* Me: you call me back in 24hrs manager: ok Tuesday (No call back)
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matt bridgett
(@bamba_scfc) reported
from
Stoke-on-Trent, England
@VodafoneUK still down in stoke, come sort it out beyond a joke 12hrs now
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Ꮶɛʋɨռǟ | ♡
(@itsmeeekevina) reported
from
Crewe, England
Well that's ******* stupid!!! I'm sure theres alot of people who are with @VodafoneUK that are struggling atm financially and I just get an email telling from april my plan(s) will be going UP by 2.5% Are you actually joking me right now. 🤬
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Laura willstead
(@lcloggy) reported
from
Newcastle-under-Lyme District, England
@VodafoneUK @OmbudServices been in dispute since Nov last year, promised numerous times the issue had been solved I left Vodafone in July but still receiving bills/debt collector letters on accounts & items I have never had #getitsorted #poorcustomerservice #nevergowithvodafone
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Laura willstead
(@lcloggy) reported
from
Kidsgrove, England
@VodafoneUK @OmbudServices seems only get help if you have a friend working for you #poorcustomerservice #dontgowithvodafone
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Kaye
(@TheBelledePoor) reported
from
Newcastle-under-Lyme District, England
@VodafoneUK I have even tried to close the account and offer a minimal repayment as she has never had a debt in her life. I now have a very upset and stressed mum about to go back to chemo with this hanging over her. Excellent service for your long term customers 👏🏻👏🏻👏🏻
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Sean Donnelly
(@1SDonnelly) reported
from
Nantwich, England
@VodafoneUK Can someone help me get your Fibre Broadband. I have a new home with a Fibre DP. Currently the line is designated silver and I need it to be upgraded to a gold line via you updating your ORDI software. I don’t want to go to BT so please help!
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Mark Gilbert
(@MarkAGilbert66) reported
from
Newcastle-under-Lyme District, England
Hey @VodafoneUK u never sent me a rate our service email,u know the 1-10 scale.Probs cos ur agent Kendall was Vrude cos I askt 4 a PAC code
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Wes Taft | durpDOG96 🔜 NewJob
(@Durpdog96) reported
from
Crewe, England
@VodafoneUK yea I'll admit I'm bored and you won't read all of these but at least the notifications are going be high so you'll shit yaself in the morning 😂
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Wes Taft | durpDOG96 🔜 NewJob
(@Durpdog96) reported
from
Crewe, England
@VodafoneUK So you actually going to respond to the DM or do I have to add more ignorant staff to my complaint.
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Andy Bailey
(@ABailes2014) reported
from
Newcastle-under-Lyme District, England
@VodafoneUK I’ve been with Vodafone for nearly 10 years and service gets worse and worse.. told 10 days ago my upgrade fee and it’s gone up over the last 10 days by £50.. how is that possible it’s meant to go down
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Aysha
(@IsThisAysha) reported
from
Crewe, England
Why is the @VodafoneUK network down, or is it just me
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Osman
(@Yugenso) reported
@VodafoneUK not receiving texts or calls, travelled for work, being charged £6 a day on roaming, your support team is just jerking me around, keep getting “past to the right team” no ones bothered to try and fix the issue, “reset your network settings” done that over 30 times...
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notanotherinspoaccount
(@notanotherinspo) reported
@shwanie_b @VodafoneGroup @VodafoneUK Sounds awful.... not surprised though
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🎮 Grhm™ 🎮
(@ghamox14) reported
@VodafoneUK Just bad signal at my home address. Can't be helped
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Ola Johnson
(@itsolajohnson) reported
@VodafoneUK telling me in Twitter on Monday they’ll help me resolve their issues as their lines are not working, it’s Thursday and it’s still not sorted ....
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the_clinomaniac
(@ablueeyedgirl04) reported
@VodafoneUK It’s 5 days straight I’m trying for hours to get ahold of an adviser regarding my contract but they’re never available. My contract ended in January but I’m still being charged as per contract. Will anyone ever reply?
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Sarah Webb
(@sarah25webb) reported
@VodafoneUK There’s no resolution apart from a new application. Is waiting 6 months acceptable?
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Sarah Webb
(@sarah25webb) reported
@VodafoneUK I’ve been speaking with the directors office. We had Openreach ***** poles beginning of December, service from Vodafone has been awful.
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Peter Smith
(@Spiduk) reported
@VodafoneUK this is like a never ending nauseating roundabout. Now back to the original customer relations team. Pretty pathetic.
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Adam Turner
(@TheMightyAbid) reported
@VodafoneUK hi. I have just received my trade in pack to send an old phone for trade in guarantee. I havent a clue how to make the box. Help?
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Shwanie
(@shwanie_b) reported
@VodafoneUK will a manager ever call me back? I have raised phone complaints, Twitter complaint and even stayed in hold for 4+ hours to your Egypt call centre!!!! This is unacceptable - if I don’t get a call back I’m cancelling all 5 lines! @VodafoneUK