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Vodafone Outage Report in Newcastle under Lyme, Staffordshire, England

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The latest reports from users having issues in Newcastle under Lyme come from postal codes ST5.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Newcastle under Lyme, Staffordshire, England 02/19/2026 12:50

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newcastle under Lyme, Staffordshire, England

The most recent Vodafone outage reports came from the following cities: Newcastle under Lyme and Stoke-on-Trent.

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City Problem Type Report Time
United KingdomNewcastle under Lyme Internet
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Phone
United KingdomMarket Drayton Phone
United KingdomSandbach Phone

Community Discussion

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Vodafone Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • xrachelizabethh 🧚‍♀️ (@xrachelizabethh) reported from Crewe, England

    @vodafoneuk Just to note, there is a long history to our account including being without WiFi for over a month during lockdown and having an engineer out to replace our OpenReach socket, which we were ASSURED was the problem. Nothing so far has helped.

  • bamba_scfc matt bridgett (@bamba_scfc) reported from Stoke-on-Trent, England

    @VodafoneUK ******* took you 24hrs to reply your a joke

  • maryellen72_ Mary (@maryellen72_) reported from Nantwich, England

    @VodafoneUK you need to sort out your shizzle! Was on verge of defecting from my network to you but #changeofplan #stayingput

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @markfoy3011 @VodafoneUK Do what I did, request pac code moved to another network they then requested early termination fee I told no way as service is rubbish let’s go court, they never asked for fee again 😬😎👍

  • TomBLock91 Tom (@TomBLock91) reported from Stoke-on-Trent, England

    @Graham21 @VodafoneUK I have the exact same problem with my 4g. Not being working the last four days

  • itsmeeekevina Ꮶɛʋɨռǟ | ♡ (@itsmeeekevina) reported from Crewe, England

    Well that's ******* stupid!!! I'm sure theres alot of people who are with @VodafoneUK that are struggling atm financially and I just get an email telling from april my plan(s) will be going UP by 2.5% Are you actually joking me right now. 🤬

  • 1SDonnelly Sean Donnelly (@1SDonnelly) reported from Nantwich, England

    @VodafoneUK Can someone help me get your Fibre Broadband. I have a new home with a Fibre DP. Currently the line is designated silver and I need it to be upgraded to a gold line via you updating your ORDI software. I don’t want to go to BT so please help!

  • emily_lockley emm ⚡️ (@emily_lockley) reported from Stoke-on-Trent, England

    @VodafoneUK I’ve spent 3+ weeks of my life speaking to people who haven’t a clue what they are doing really don’t fancy wasting any of my time !!!! Will never recommend your service to ANYBODY !!!!

  • TheBelledePoor Kaye (@TheBelledePoor) reported from Newcastle-under-Lyme District, England

    @VodafoneUK I have even tried to close the account and offer a minimal repayment as she has never had a debt in her life. I now have a very upset and stressed mum about to go back to chemo with this hanging over her. Excellent service for your long term customers 👏🏻👏🏻👏🏻

  • bamba_scfc matt bridgett (@bamba_scfc) reported from Stoke-on-Trent, England

    @VodafoneUK still down in stoke, come sort it out beyond a joke 12hrs now

  • Durpdog96 Wes Taft | durpDOG96 🔜 NewJob (@Durpdog96) reported from Crewe, England

    Sunday @VodafoneUK live chat: do this if it doesn't work in 24hr call back Monday Me:didn't work escolate please V: no do this call back in 24hr *Me raises a complaint as v staff slags me off forgetting put on mute* Me: you call me back in 24hrs manager: ok Tuesday (No call back)

  • sassak Omar jack kassas (@sassak) reported from Congleton, England

    @VodafoneUK least annoying call ever from one of your service advisors probably should be training the rest of your staff 👍🏽 thanks Calli

  • Durpdog96 Wes Taft | durpDOG96 🔜 NewJob (@Durpdog96) reported from Crewe, England

    @VodafoneUK So you actually going to respond to the DM or do I have to add more ignorant staff to my complaint.

  • lcloggy Laura willstead (@lcloggy) reported from Newcastle-under-Lyme District, England

    @VodafoneUK @OmbudServices been in dispute since Nov last year, promised numerous times the issue had been solved I left Vodafone in July but still receiving bills/debt collector letters on accounts & items I have never had #getitsorted #poorcustomerservice #nevergowithvodafone

  • Durpdog96 Wes Taft | durpDOG96 🔜 NewJob (@Durpdog96) reported from Crewe, England

    @VodafoneUK yea I'll admit I'm bored and you won't read all of these but at least the notifications are going be high so you'll shit yaself in the morning 😂

  • yabberthedabber Rob Woods (@yabberthedabber) reported from Nantwich, England

    Oi @VodafoneUK sort out your coverage for Nantwich CW5, it’s been intermittent at best since last Thursday, no calls, texts, messages or 4G coverage. Appalling service.

  • lcloggy Laura willstead (@lcloggy) reported from Kidsgrove, England

    @VodafoneUK @OmbudServices seems only get help if you have a friend working for you #poorcustomerservice #dontgowithvodafone

  • IsThisAysha Aysha (@IsThisAysha) reported from Crewe, England

    Why is the @VodafoneUK network down, or is it just me

  • Adamyates83 Adam Yates (@Adamyates83) reported from Werrington, England

    Someone else please tell me that @VodafoneUK are the worst company they’ve ever dealt with .... 4 days in, 6 hours accumulative on the phone and still no further on with my issue for both broadband and phone signal. It’s a shambles.

  • MarkCopo Mark Copeland (@MarkCopo) reported from Haslington, England

    @VodafoneUK could someone point me in the direction of where I can see broadband operational status? My broadband went down about an hour ago and I'd like to know if there's a common problem or do I need to bother the support team?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • thepenof ignoring #Facts allows Public Service misconduct (@thepenof) reported

    @ICOnews if @VodafoneUK have correct name, DOB, mobile no, email address is this sufficient to pass account security for account query purposes? is demanding a postcode good data protection or overzealousness & obstruction of justice should @VodafoneUK fix wrong a/c info

  • thesportsboffin TheSportsBoffin 89 (@thesportsboffin) reported

    @VodafoneUK Had issues since at least 5pm today possibly earlier...no contact from your end in regards to scheduled maintenance and or repairs at all....shambolic

  • DrSevvy Sev (@DrSevvy) reported

    @VodafoneUK to not be offered a discount on a new contract after 15+ years of being your customer is rude tbh. Bye bye 👋

  • Cromerty Cromerty 🎙 Voiceover (@Cromerty) reported

    Hi @VodafoneUK, @TwitterSupport and @twitter say that your network is not a trusted phone network provider, meaning I can't set up 2LA.

  • Cadzo10 Rich Caddy (@Cadzo10) reported from Redcar, England

    @VodafoneUK Hey James, obviously you don't as the first time I called the operator identified the issue and instructed me to cancel the debit payment with my bank without saying I didn't have any security on the account.

  • UmBongo_69 Ashley Holmes (@UmBongo_69) reported

    @kcovophoto @VodafoneUK @DPDgroup_news Same issue with #MobilePhonesDirect albeit good service from them, but piss poor from #DPD in a so called attempted delivery, then excuse of wrong address. All bullshit.

  • tanzispencer Tanzi (@tanzispencer) reported

    @VodafoneUK still no update on our internet being down! Such poor customer service #CustomerServiceFail #VodafoneDown #VodafoneFail

  • HeroicMad Korhan, K. Dr. ⛴️ (@HeroicMad) reported

    @VodafoneUK your ******* company in Turkey, which is a famous thief cannot handle a damn connection problem since 2021. They only ask for invoice! They neler care about customer #THIEF #hırsızvar

  • thetashagee thetashagee (@thetashagee) reported

    @VodafoneUK there is no broadband coverage in the London E5 8.. area… we can’t be paying bills for a service that doesn’t work and text message apologises. Just fix it. I need to work from home otherwise I’m going back to BT.

  • Actor_Helen Helen Chan (@Actor_Helen) reported

    @VodafoneUK it’s really bad how your customer service and complaints department are very reluctant to allow customers speak to managers. When there has been a sequence of mistakes - why are customers declined from speaking to leadership?