Vodafone Outage Report in Newcastle-under-Lyme District, Staffordshire, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Newcastle-under-Lyme District, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newcastle-under-Lyme District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (20%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Newcastle-under-Lyme District, Staffordshire, England
The most recent Vodafone outage reports came from the following cities: Sandbach and Crewe.
City | Problem Type | Report Time |
---|---|---|
Sandbach | Phone | |
Crewe | Internet | |
Stoke-on-Trent | Internet | |
Stoke-on-Trent | Phone | |
Stoke-on-Trent | Phone | |
Crewe | Internet |
Community Discussion
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Vodafone Issues Reports Near Newcastle-under-Lyme District, England
Latest outage, problems and issue reports in Newcastle-under-Lyme District and nearby locations:
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Wes Taft | durpDOG96 🔜 NewJob
(@Durpdog96) reported
from
Crewe, England
Sunday @VodafoneUK live chat: do this if it doesn't work in 24hr call back Monday Me:didn't work escolate please V: no do this call back in 24hr *Me raises a complaint as v staff slags me off forgetting put on mute* Me: you call me back in 24hrs manager: ok Tuesday (No call back)
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Jason
(@JasonBFB) reported
from
Madeley, England
@markfoy3011 @VodafoneUK Do what I did, request pac code moved to another network they then requested early termination fee I told no way as service is rubbish let’s go court, they never asked for fee again 😬😎👍
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Tom
(@TomBLock91) reported
from
Stoke-on-Trent, England
@Graham21 @VodafoneUK I have the exact same problem with my 4g. Not being working the last four days
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rowey⭐️
(@jessabellrosiee) reported
from
Forsbrook, England
@VodafoneUK are an absolute joke! 50 minutes on the phone going round in circles for nothing to be sorted - called from a number offered credit which 2 people told me it was Vodafone only for 1 to back track and say ‘we aren’t sure’ pull yourselves together awful customer service
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rowey⭐️
(@jessabellrosiee) reported
from
Forsbrook, England
@VodafoneUK Make your mind up whether the call I received last week was a scam or not as I was promised credit on my account and 1 employee has told me it was vodaphone then another said it was and then it wasn’t and then he wasn’t sure and couldn’t help me any further - not happy!
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Laura willstead
(@lcloggy) reported
from
Newcastle-under-Lyme District, England
@VodafoneUK @OmbudServices been in dispute since Nov last year, promised numerous times the issue had been solved I left Vodafone in July but still receiving bills/debt collector letters on accounts & items I have never had #getitsorted #poorcustomerservice #nevergowithvodafone
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emm ⚡️
(@emily_lockley) reported
from
Stoke-on-Trent, England
@VodafoneUK I’ve spent 3+ weeks of my life speaking to people who haven’t a clue what they are doing really don’t fancy wasting any of my time !!!! Will never recommend your service to ANYBODY !!!!
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Laura willstead
(@lcloggy) reported
from
Kidsgrove, England
@VodafoneUK @OmbudServices seems only get help if you have a friend working for you #poorcustomerservice #dontgowithvodafone
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Andy Bailey
(@ABailes2014) reported
from
Newcastle-under-Lyme District, England
@VodafoneUK I’ve been with Vodafone for nearly 10 years and service gets worse and worse.. told 10 days ago my upgrade fee and it’s gone up over the last 10 days by £50.. how is that possible it’s meant to go down
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Wes Taft | durpDOG96 🔜 NewJob
(@Durpdog96) reported
from
Crewe, England
@VodafoneUK So you actually going to respond to the DM or do I have to add more ignorant staff to my complaint.
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Adam Yates
(@Adamyates83) reported
from
Werrington, England
Someone else please tell me that @VodafoneUK are the worst company they’ve ever dealt with .... 4 days in, 6 hours accumulative on the phone and still no further on with my issue for both broadband and phone signal. It’s a shambles.
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matt bridgett
(@bamba_scfc) reported
from
Stoke-on-Trent, England
@VodafoneUK ******* took you 24hrs to reply your a joke
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Kaye
(@TheBelledePoor) reported
from
Newcastle-under-Lyme District, England
@VodafoneUK I have even tried to close the account and offer a minimal repayment as she has never had a debt in her life. I now have a very upset and stressed mum about to go back to chemo with this hanging over her. Excellent service for your long term customers 👏🏻👏🏻👏🏻
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Aysha
(@IsThisAysha) reported
from
Crewe, England
Why is the @VodafoneUK network down, or is it just me
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Mary
(@maryellen72_) reported
from
Nantwich, England
@VodafoneUK you need to sort out your shizzle! Was on verge of defecting from my network to you but #changeofplan #stayingput
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Omar jack kassas
(@sassak) reported
from
Congleton, England
@VodafoneUK least annoying call ever from one of your service advisors probably should be training the rest of your staff 👍🏽 thanks Calli
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Ꮶɛʋɨռǟ | ♡
(@itsmeeekevina) reported
from
Crewe, England
Well that's ******* stupid!!! I'm sure theres alot of people who are with @VodafoneUK that are struggling atm financially and I just get an email telling from april my plan(s) will be going UP by 2.5% Are you actually joking me right now. 🤬
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matt bridgett
(@bamba_scfc) reported
from
Stoke-on-Trent, England
@VodafoneUK still down in stoke, come sort it out beyond a joke 12hrs now
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Mark Gilbert
(@MarkAGilbert66) reported
from
Newcastle-under-Lyme District, England
Hey @VodafoneUK u never sent me a rate our service email,u know the 1-10 scale.Probs cos ur agent Kendall was Vrude cos I askt 4 a PAC code
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Wes Taft | durpDOG96 🔜 NewJob
(@Durpdog96) reported
from
Crewe, England
@VodafoneUK yea I'll admit I'm bored and you won't read all of these but at least the notifications are going be high so you'll shit yaself in the morning 😂
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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rob-e
(@robe11125193) reported
@VodafoneUK one of ya reps told me F***K YOU today on da phone,great customer service
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Yasmin A. Choudhury FRSA
(@yasminisyasmin) reported
@VodafoneGroup @eureporter Hello. Who is pompous Andrew in the @VodafoneUK CEO office? He needs training to handle customers with disabilities and also he’s outrageous in not helping us small business owners with complaints. And I now find Vodafone staff being dodgy. After almost 20 years being customer!
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Xba Hype
(@XbaHype) reported
@Crownyy93 @VodafoneUK What a ******* joke!! Tell them ur moving to a new supplier, bet they fix ur problem sharpish. Im not an engineer but i had a problem with no internet, ended up being a new open reach engineer had unplugged me to plug someone else in leaving me with no internet for 6 weeks.
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Maria Santino🔞
(@MariaSantino2) reported
unbelievable!!! Just randomly called by @VodafoneUK told my bill was going up and whilst I asked why he muttered under his breath “shut ******** up” in disbelief I’ve rang your customer service team and I was told to “fill out a form online” what service you give Vodafone! 💩
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William Poel
(@wpoel) reported
@VodafoneUK What tripe! Just serve your customers - I am still waiting for the iPhone7 unlock code first requested last November. It has been a total pantomime. I may give up and sue for for exemplary damages - I bet the judge will have had a poor experience with Vodafone. 😱
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Ross Lewis Barron
(@rossbarron1) reported
@VodafoneUK Absolutely appalled with customer service from Vodafone that I was on the phone for 1hour 24 minutes, my phone was sent for repair and seemingly been fixed, which it hasn't been fixed at all, it's 9 months news and hitting my head, never recommending vodafone
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Motor Leasing | Car & Van Leasing
(@MotorLeasingUK) reported
We can honestly say @VodafoneUK must have the WORST custom service I’ve ever witnessed. No two colleagues can say the same or promise the same. We feel very upset and let down.
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melanie roberts
(@melroberts123) reported
@VodafoneUK I need help with clarifying how much is coming out in my next direct debit. Its too long to tweet so i need to speak to someone in person pls
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Emily
(@emroe10) reported
@Crownyy93 @VodafoneUK Literally never known such terrible customer service, how has NOTHING been done? 🤯
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William Farley
(@bill_farley) reported
@VodafoneUK stop relying on live chat forum - it was tedious and wasted an hour of my life ill never get back- and adopt end users who can guide you to the right place in one call without being passed from departments whom your customer will have no idea about. @vodaphone