Vodafone Outage Report in Newcastle-under-Lyme District, Staffordshire, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Newcastle-under-Lyme District, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newcastle-under-Lyme District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (25%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Newcastle-under-Lyme District, Staffordshire, England
The most recent Vodafone outage reports came from the following cities: Stoke-on-Trent and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Phone | |
| Crewe |
Internet | |
| Sandbach |
Phone | |
| Crewe |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Phone |
Community Discussion
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Vodafone Issues Reports Near Newcastle-under-Lyme District, England
Latest outage, problems and issue reports in Newcastle-under-Lyme District and nearby locations:
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Matt Harrison
(@paramattharri84) reported
from
Stoke-on-Trent, England
@VodafoneUK Not interested. Been through the process multiple times before to no avail. Been into the shop, done everything I can. You need to sort your customer services out instead of bullying people into paying money.
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Justin Arnold
(@justin_arnold) reported
from
Congleton, England
@VodafoneUK customer service and overall experience dealing with Vodafone Uk is shockingly bad, a call system that is not fit for purpose and anyone with a ounce of customer service experience would see that. 2 hours 3 calls and still no voicemail. Chatbot broken 21st century??
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Sophie 🪴
(@Sophs088) reported
from
Stoke-on-Trent, England
@VodafoneUK problems with home broadband for weeks now and cannot get any help from you 😡
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𝙎𝙩𝙪
(@Sickpillow) reported
from
Stoke-on-Trent, England
@LIAMCOXON1 @VodafoneUK Bad when you think i did actually have one but @VodafoneUK couldn’t/wouldn’t change the contract they ****** up on in the first place so i had to go out my way to take it back now its 4 weeks down the line still waiting. Half tempted to cancel tbh and go to apple for the max
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Matt Harrison
(@paramattharri84) reported
from
Stoke-on-Trent, England
@kenzie_foulkes @VodafoneUK I don't think it's a case of training. It's pure ignorance. Just bullying people out of money. You can't speak to customer services unless you pay the so-called 'debt'. You just get diverted to the automated payment line Anyone would think I owe thousands.
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Sean Donnelly
(@1SDonnelly) reported
from
Nantwich, England
@VodafoneUK Can someone help me get your Fibre Broadband. I have a new home with a Fibre DP. Currently the line is designated silver and I need it to be upgraded to a gold line via you updating your ORDI software. I don’t want to go to BT so please help!
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abc
(@MichaBlak) reported
from
Crewe, England
@VodafoneUK @EditaSllamniku I have the same issue. Absolutely no 4g at all. No internet every time I leave the house. It’s been a couple of days here I think but the status area checker says everything’s fine
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Shaz
(@Shaz_UK_SOT) reported
from
Stoke-on-Trent, England
@VodafoneUK @N5JFY absolutely horrendous signal currently in stoke on trent your home ground hardly any data coming through get me out of this nightmare please 😢 🙏
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abc
(@MichaBlak) reported
from
Crewe, England
No Vodafone internet coverage at all for a couple of days. @VodafoneUK can you help with the disappearance of any 4g? 😭
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ken
(@holmeschap) reported
from
Alsager, England
@PaulCowland_ @VodafoneUK Worst customer service on the planet
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🧚♀️
(@xrachelizabethh) reported
from
Crewe, England
@vodafoneuk Just to note, there is a long history to our account including being without WiFi for over a month during lockdown and having an engineer out to replace our OpenReach socket, which we were ASSURED was the problem. Nothing so far has helped.
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JB
(@JB_Northern) reported
from
Crewe, England
@VodafoneUK My mobile data isn't working. Can you help please!
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Michael Ball 🇬🇧
(@MichaelYoga79) reported
from
Stoke-on-Trent, England
@VodafoneUK @SteveVoller1 I wouldn’t go for Vodafone as you were an awful place to work for when I worked at one of your offices. There is nothing wrong with @GBNEWS and if you pull your advertising then it shows how weak you are. Stand up to this hateful mob on the left.
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Dan Dob
(@stokiedan1986) reported
from
Biddulph, England
@VodafoneUK having issues with the app. I keep getting error 6021 when I go to pay my bill. Any idea when it will be up and running?
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Richy
(@Rich_carless) reported
from
Stoke-on-Trent, England
@VodafoneUK is there any issues in stoke on trent st1 area
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Mark Copeland
(@MarkCopo) reported
from
Haslington, England
@VodafoneUK could someone point me in the direction of where I can see broadband operational status? My broadband went down about an hour ago and I'd like to know if there's a common problem or do I need to bother the support team?
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Rob Woods
(@yabberthedabber) reported
from
Nantwich, England
Oi @VodafoneUK sort out your coverage for Nantwich CW5, it’s been intermittent at best since last Thursday, no calls, texts, messages or 4G coverage. Appalling service.
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Dave Fletcher-Salt
(@Hippy_devil) reported
from
Stoke-on-Trent, England
@VodafoneUK Rubbish customer service
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Dave Fletcher-Salt
(@Hippy_devil) reported
from
Stoke-on-Trent, England
@Tazzy_devil777 @aluco50 @VodafoneUK What customer service🤔
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Matt Harrison
(@paramattharri84) reported
from
Stoke-on-Trent, England
@VodafoneUK I have just had one of the worst customer service experiences in relation to my broadband. I have wasted an hour and 30 minutes of my time for absolutely no resolve what so ever. Your online chat service is diabolical. Take advice from @mixtiles and @NespressoUK on CS
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Biddy Wyles
(@BiddyWyles) reported
Nightmare trying to get help from @VodafoneUK with data plan on Apple Watch after upgrade? Online guidance incomplete, calling 191 leads to series of dead ends never a human, online chat finally connected me to live agent in techdept, who then disappeared! Help please, not funny
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kat
(@katguinnes) reported
from
Measham, England
@RobertHugill @VodafoneUK I have the same issue … apparently there is a week delay. None of customer service care to advise this though. 3 people told me it will still arrive today by 8 😒
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Writers Gild
(@Writers_Gild) reported
@VodafoneUK Thanks for replying, sorry I didn't check for a reply, the issue is resolved now though!
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Johnny from the Block
(@JustJohnny1882) reported
@Reverend_Makers @VodafoneUK Terrible company.
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lubs
(@lubertinatto) reported
You have the absolutely worst costumer service EVER!! @VodafoneUK @VodafoneGroup
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Jo Kaiser
(@_JoKaiser) reported
@VodafoneUK Please could I just cancel my contract. Second night in a row I'm spending on hold to you!
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Dan.
(@dansprechen) reported
@Reverend_Makers @VodafoneUK @willholden82 might be able to help...
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Michael Woods
(@mwoods2005) reported
Have had the worst customer service experience with @VodafoneUK over the past few days! Despite being a customer for over 8 years they shown no value in my custom and complete disregard and lack of respect for my business - my advice stay well clear!!
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Jamie Ferguson
(@Jamie_Ferguson_) reported
@VodafoneUK constantly trying to ring to get in touch with your customer service but it’s saying you can’t at this time? Any ideas when this service will be back online?
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kat
(@katguinnes) reported
from
Measham, England
@VodafoneUK is there a reason why my phone hasn’t been dispatched, supposed to be delivered yesterday but not even left the warehouse. Customer service palms me off and each one tells me something different 😒 absolutely shocking. Just be honest with your customers NOT HARD