Vodafone Outage Report in Newcastle-under-Lyme District, Staffordshire, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Newcastle-under-Lyme District, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newcastle-under-Lyme District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Newcastle-under-Lyme District, Staffordshire, England
The most recent Vodafone outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Phone | |
| Market Drayton |
Phone | |
| Sandbach |
Phone | |
| Crewe |
Phone | |
| Stoke-on-Trent |
Phone |
Community Discussion
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Vodafone Issues Reports Near Newcastle-under-Lyme District, England
Latest outage, problems and issue reports in Newcastle-under-Lyme District and nearby locations:
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Justin Arnold
(@justin_arnold) reported
from
Congleton, England
@VodafoneUK customer service and overall experience dealing with Vodafone Uk is shockingly bad, a call system that is not fit for purpose and anyone with a ounce of customer service experience would see that. 2 hours 3 calls and still no voicemail. Chatbot broken 21st century??
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Omar jack kassas
(@sassak) reported
from
Congleton, England
@VodafoneUK least annoying call ever from one of your service advisors probably should be training the rest of your staff 👍🏽 thanks Calli
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Richy
(@Rich_carless) reported
from
Stoke-on-Trent, England
@VodafoneUK is there any issues in stoke on trent st1 area
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Sophie 🪴
(@Sophs088) reported
from
Stoke-on-Trent, England
@VodafoneUK problems with home broadband for weeks now and cannot get any help from you 😡
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Dave Fletcher-Salt
(@Hippy_devil) reported
from
Stoke-on-Trent, England
@Tazzy_devil777 @aluco50 @VodafoneUK What customer service🤔
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Rob Woods
(@yabberthedabber) reported
from
Nantwich, England
Oi @VodafoneUK sort out your coverage for Nantwich CW5, it’s been intermittent at best since last Thursday, no calls, texts, messages or 4G coverage. Appalling service.
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ken
(@holmeschap) reported
from
Alsager, England
@PaulCowland_ @VodafoneUK Worst customer service on the planet
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Sean Donnelly
(@1SDonnelly) reported
from
Nantwich, England
@VodafoneUK Can someone help me get your Fibre Broadband. I have a new home with a Fibre DP. Currently the line is designated silver and I need it to be upgraded to a gold line via you updating your ORDI software. I don’t want to go to BT so please help!
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Dave Fletcher-Salt
(@Hippy_devil) reported
from
Stoke-on-Trent, England
@VodafoneUK Rubbish customer service
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Matt Harrison
(@paramattharri84) reported
from
Stoke-on-Trent, England
@VodafoneUK I have just had one of the worst customer service experiences in relation to my broadband. I have wasted an hour and 30 minutes of my time for absolutely no resolve what so ever. Your online chat service is diabolical. Take advice from @mixtiles and @NespressoUK on CS
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Dan Dob
(@stokiedan1986) reported
from
Biddulph, England
@VodafoneUK having issues with the app. I keep getting error 6021 when I go to pay my bill. Any idea when it will be up and running?
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abc
(@MichaBlak) reported
from
Crewe, England
@VodafoneUK @EditaSllamniku I have the same issue. Absolutely no 4g at all. No internet every time I leave the house. It’s been a couple of days here I think but the status area checker says everything’s fine
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Mark Copeland
(@MarkCopo) reported
from
Haslington, England
@VodafoneUK could someone point me in the direction of where I can see broadband operational status? My broadband went down about an hour ago and I'd like to know if there's a common problem or do I need to bother the support team?
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JB
(@JB_Northern) reported
from
Crewe, England
@VodafoneUK My mobile data isn't working. Can you help please!
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abc
(@MichaBlak) reported
from
Crewe, England
No Vodafone internet coverage at all for a couple of days. @VodafoneUK can you help with the disappearance of any 4g? 😭
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Michael Ball 🇬🇧
(@MichaelYoga79) reported
from
Stoke-on-Trent, England
@VodafoneUK @SteveVoller1 I wouldn’t go for Vodafone as you were an awful place to work for when I worked at one of your offices. There is nothing wrong with @GBNEWS and if you pull your advertising then it shows how weak you are. Stand up to this hateful mob on the left.
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🧚♀️
(@xrachelizabethh) reported
from
Crewe, England
@vodafoneuk Just to note, there is a long history to our account including being without WiFi for over a month during lockdown and having an engineer out to replace our OpenReach socket, which we were ASSURED was the problem. Nothing so far has helped.
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Kaye
(@TheBelledePoor) reported
from
Newcastle-under-Lyme District, England
@VodafoneUK I have even tried to close the account and offer a minimal repayment as she has never had a debt in her life. I now have a very upset and stressed mum about to go back to chemo with this hanging over her. Excellent service for your long term customers 👏🏻👏🏻👏🏻
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𝙎𝙩𝙪
(@Sickpillow) reported
from
Stoke-on-Trent, England
@LIAMCOXON1 @VodafoneUK Bad when you think i did actually have one but @VodafoneUK couldn’t/wouldn’t change the contract they ****** up on in the first place so i had to go out my way to take it back now its 4 weeks down the line still waiting. Half tempted to cancel tbh and go to apple for the max
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Shaz
(@Shaz_UK_SOT) reported
from
Stoke-on-Trent, England
@VodafoneUK @N5JFY absolutely horrendous signal currently in stoke on trent your home ground hardly any data coming through get me out of this nightmare please 😢 🙏
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Fisher
(@tfisher1985) reported
@VodafoneUK having issues with my wife’s new contract, tried support multiple times and hopeless. Unable to active entertainment add on, been trying since Sunday, is there any way you can help? Thanks
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UmiTatsuya ₍₍⁽⁽🎤₎₎⁾⁾ 👑
(@TatsuyaDW) reported
@VodafoneUK can you please fix your gigacube connections around victoria, its ridiculous that the connection makes copper connection feel fast and most definitely stable. The internet only gets better around 12 at midnight which is absolutely ridiculous.
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Ellie Jewkes
(@Ellie12335) reported
@VodafoneUK hiya I was just wondering if you remove a number from an account as the contract has ended, does the signal for the remaining number on the account become weaker?
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MttB
(@TrumptonRiot) reported
Every time. If you’re on @VodafoneUK SkyGo will play all channels except sky sports. @SkyHelpTeam Don’t need a reply. Been through the rigmarole of testing with you more than once. You’ve got the problem. Fix it or I have to change one of you as provider.
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Hughiemorrison
(@Hughiemorrison2) reported
@RCFarquhar @VodafoneUK @VodafoneGroup Went to Vodafone Newbury to upgrade today only to find that we are paying for two contracts we don’t use . The shop are unable to cancel (😳) and advised to call 191 and that’s a dead end too! 🙈
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Richard Farquhar
(@RCFarquhar) reported
It turns out that the shop assistant sold me a 2 year SIM deal, which is absolutely NOT what I wanted to do. It will now cost me £251 to get out of it. @VodafoneUK tell me that there is nothing that they either can/will do to help/mitigate the cost, despite my history.... 3
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John Nolan
(@JohnNolanLFC) reported
@VodafoneUK So my arrangement ends on 18th February - am I able to leave before then or do I have to wait until 18th? Just so I know what I need to do to change to cheaper network.
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Saff Latif
(@Saff_senior) reported
@VodafoneUK Hey Vodafone, my vodafone sim internet signals been playing for no reason for past two weeks. I am on 12 months sim Only deal that I got few months back. Im talking about signal issues in well coverage urban areas. Pls help.
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chris corns
(@ChrisCorns1979) reported
@VodafoneUK She lives in Bollington. There is never any 4G let alone 3G unless you go outside the house...!
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Hughiemorrison
(@Hughiemorrison2) reported
@VodafoneUK In the light that the ongoing two contracts were missold , of which one has been ongoing since 2014 and never connected plus the shop’s staff advice was fruitless, if anyone should “reach out “ it is @Vodafone . How about a direct line to someone ?