Vodafone Outage Report in Newcastle-under-Lyme District, Staffordshire, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle-under-Lyme District, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newcastle-under-Lyme District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (21%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Newcastle-under-Lyme District, Staffordshire, England
The most recent Vodafone outage reports came from the following cities: Stoke-on-Trent and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Phone | |
| Crewe |
Phone | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Phone | |
| Crewe |
Internet |
Community Discussion
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Vodafone Issues Reports Near Newcastle-under-Lyme District, England
Latest outage, problems and issue reports in Newcastle-under-Lyme District and nearby locations:
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Sean Donnelly
(@1SDonnelly) reported
from
Nantwich, England
@VodafoneUK Can someone help me get your Fibre Broadband. I have a new home with a Fibre DP. Currently the line is designated silver and I need it to be upgraded to a gold line via you updating your ORDI software. I don’t want to go to BT so please help!
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Matt Harrison
(@paramattharri84) reported
from
Stoke-on-Trent, England
@VodafoneUK Not interested. Been through the process multiple times before to no avail. Been into the shop, done everything I can. You need to sort your customer services out instead of bullying people into paying money.
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Dave Fletcher-Salt
(@Hippy_devil) reported
from
Stoke-on-Trent, England
@VodafoneUK Rubbish customer service
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Sophie 🪴
(@Sophs088) reported
from
Stoke-on-Trent, England
@VodafoneUK problems with home broadband for weeks now and cannot get any help from you 😡
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Michael Ball 🇬🇧
(@MichaelYoga79) reported
from
Stoke-on-Trent, England
@VodafoneUK @SteveVoller1 I wouldn’t go for Vodafone as you were an awful place to work for when I worked at one of your offices. There is nothing wrong with @GBNEWS and if you pull your advertising then it shows how weak you are. Stand up to this hateful mob on the left.
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abc
(@MichaBlak) reported
from
Crewe, England
No Vodafone internet coverage at all for a couple of days. @VodafoneUK can you help with the disappearance of any 4g? 😭
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𝙎𝙩𝙪
(@Sickpillow) reported
from
Stoke-on-Trent, England
@LIAMCOXON1 @VodafoneUK Bad when you think i did actually have one but @VodafoneUK couldn’t/wouldn’t change the contract they ****** up on in the first place so i had to go out my way to take it back now its 4 weeks down the line still waiting. Half tempted to cancel tbh and go to apple for the max
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Justin Arnold
(@justin_arnold) reported
from
Congleton, England
@VodafoneUK customer service and overall experience dealing with Vodafone Uk is shockingly bad, a call system that is not fit for purpose and anyone with a ounce of customer service experience would see that. 2 hours 3 calls and still no voicemail. Chatbot broken 21st century??
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ken
(@holmeschap) reported
from
Alsager, England
@PaulCowland_ @VodafoneUK Worst customer service on the planet
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Richy
(@Rich_carless) reported
from
Stoke-on-Trent, England
@VodafoneUK is there any issues in stoke on trent st1 area
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Omar jack kassas
(@sassak) reported
from
Congleton, England
@VodafoneUK least annoying call ever from one of your service advisors probably should be training the rest of your staff 👍🏽 thanks Calli
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Shaz
(@Shaz_UK_SOT) reported
from
Stoke-on-Trent, England
@VodafoneUK @N5JFY absolutely horrendous signal currently in stoke on trent your home ground hardly any data coming through get me out of this nightmare please 😢 🙏
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Matt Harrison
(@paramattharri84) reported
from
Stoke-on-Trent, England
@VodafoneUK I have just had one of the worst customer service experiences in relation to my broadband. I have wasted an hour and 30 minutes of my time for absolutely no resolve what so ever. Your online chat service is diabolical. Take advice from @mixtiles and @NespressoUK on CS
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Dan Dob
(@stokiedan1986) reported
from
Biddulph, England
@VodafoneUK having issues with the app. I keep getting error 6021 when I go to pay my bill. Any idea when it will be up and running?
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Rob Woods
(@yabberthedabber) reported
from
Nantwich, England
Oi @VodafoneUK sort out your coverage for Nantwich CW5, it’s been intermittent at best since last Thursday, no calls, texts, messages or 4G coverage. Appalling service.
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Mark Copeland
(@MarkCopo) reported
from
Haslington, England
@VodafoneUK could someone point me in the direction of where I can see broadband operational status? My broadband went down about an hour ago and I'd like to know if there's a common problem or do I need to bother the support team?
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JB
(@JB_Northern) reported
from
Crewe, England
@VodafoneUK My mobile data isn't working. Can you help please!
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🧚♀️
(@xrachelizabethh) reported
from
Crewe, England
@vodafoneuk Just to note, there is a long history to our account including being without WiFi for over a month during lockdown and having an engineer out to replace our OpenReach socket, which we were ASSURED was the problem. Nothing so far has helped.
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Dave Fletcher-Salt
(@Hippy_devil) reported
from
Stoke-on-Trent, England
@Tazzy_devil777 @aluco50 @VodafoneUK What customer service🤔
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abc
(@MichaBlak) reported
from
Crewe, England
@VodafoneUK @EditaSllamniku I have the same issue. Absolutely no 4g at all. No internet every time I leave the house. It’s been a couple of days here I think but the status area checker says everything’s fine
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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𝗣𝗮𝘁𝗿𝗶𝗰𝗸 𝗪𝗶𝗹𝘀𝗼𝗻
(@patrickw1lson) reported
This broadband dropping out constantly is pissing me right off. Customer services are useless 😡 @VodafoneUK
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Lindsay
(@lindsayjss) reported
I am about to fail a vetting process of a job I’ve just got because of #vodafone ruining my credit score by lying about cancelling my contract, and lying about removing the credit marker! @martinslewis @VodafoneUK
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Geoff 🔎
(@OpinionatedGeek) reported
@VodafoneUK Do you even read what you’re replying to? I said I couldn’t use Signal to send it to 7726. Then you ask me to use Signal to send it to 7726. I said I couldn’t use the default SMS app to do it since it didn’t have the message. Then you ask me to use the default SMS app to do it.
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BellSam48
(@Sam48Bell) reported
@VodafoneUK Just gotta Grow It Cook It. Every year we try to grow stuff and it dies or it gets eaten my something. This might help us improve this year 🥚
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beckie mckeown
(@imunderyoursofa) reported
@VodafoneUK I'm moving home and have broadband to move. Is this even something you're able to help with over social media? I doubt it.
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Michael Goff
(@mikeg_tweets) reported
@VodafoneUK been on hold for the 3 time for over 2 hours now trying to sort my broadband home move. 1st 2 time team member said they need to send my issue to the back office team. I would be called in 2/3 days. Both times I haven't been called, and now I'm chasing Vodafone again!
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beckie mckeown
(@imunderyoursofa) reported
@VodafoneUK You're joking right? How will messaging a robot help me with a home move? We both know that's bs
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Doc_TOXIC
(@Doc_TOX1C) reported
@VodafoneUK The entire Vodafone community all moving house the exact same day I am? Fail to believe that. I'm just gonna cancel being with you I've tried to get through 3 days in a row and I've sat on call waiting for hours. 30 minutes is unacceptable, so I don't know why I tortured myself
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Jason Bond
(@jasonbond89) reported
@VodafoneUK terrible experience with trade in. 191 say talk to trade in team, trade in team say talk to 191. Cant complete process and vodafone sending threatening messages about bill increases. Promised a call back 1 hr ago, nothing. Time to leave vodafone after over 10 years?
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happy_immigrant
(@happy_immigrant) reported
@VodafoneUK why do I even bother... customer service killing me right now