Vodafone Outage Report in Newcastle-under-Lyme District, Staffordshire, England
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E-mailProblems in the last 24 hours in Newcastle-under-Lyme District, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newcastle-under-Lyme District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Newcastle-under-Lyme District, Staffordshire, England
The most recent Vodafone outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Phone | |
| Market Drayton |
Phone | |
| Sandbach |
Phone | |
| Crewe |
Phone | |
| Stoke-on-Trent |
Phone |
Community Discussion
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Vodafone Issues Reports Near Newcastle-under-Lyme District, England
Latest outage, problems and issue reports in Newcastle-under-Lyme District and nearby locations:
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Rob Woods
(@yabberthedabber) reported
from
Nantwich, England
Oi @VodafoneUK sort out your coverage for Nantwich CW5, it’s been intermittent at best since last Thursday, no calls, texts, messages or 4G coverage. Appalling service.
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Matt Harrison
(@paramattharri84) reported
from
Stoke-on-Trent, England
@VodafoneUK Not interested. Been through the process multiple times before to no avail. Been into the shop, done everything I can. You need to sort your customer services out instead of bullying people into paying money.
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JB
(@JB_Northern) reported
from
Crewe, England
@VodafoneUK My mobile data isn't working. Can you help please!
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Dave Fletcher-Salt
(@Hippy_devil) reported
from
Stoke-on-Trent, England
@Tazzy_devil777 @aluco50 @VodafoneUK What customer service🤔
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Shaz
(@Shaz_UK_SOT) reported
from
Stoke-on-Trent, England
@VodafoneUK @N5JFY absolutely horrendous signal currently in stoke on trent your home ground hardly any data coming through get me out of this nightmare please 😢 🙏
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Sophie 🪴
(@Sophs088) reported
from
Stoke-on-Trent, England
@VodafoneUK problems with home broadband for weeks now and cannot get any help from you 😡
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abc
(@MichaBlak) reported
from
Crewe, England
No Vodafone internet coverage at all for a couple of days. @VodafoneUK can you help with the disappearance of any 4g? 😭
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Matt Harrison
(@paramattharri84) reported
from
Stoke-on-Trent, England
@kenzie_foulkes @VodafoneUK I don't think it's a case of training. It's pure ignorance. Just bullying people out of money. You can't speak to customer services unless you pay the so-called 'debt'. You just get diverted to the automated payment line Anyone would think I owe thousands.
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Dave Fletcher-Salt
(@Hippy_devil) reported
from
Stoke-on-Trent, England
@VodafoneUK Rubbish customer service
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Mark Copeland
(@MarkCopo) reported
from
Haslington, England
@VodafoneUK could someone point me in the direction of where I can see broadband operational status? My broadband went down about an hour ago and I'd like to know if there's a common problem or do I need to bother the support team?
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Dan Dob
(@stokiedan1986) reported
from
Biddulph, England
@VodafoneUK having issues with the app. I keep getting error 6021 when I go to pay my bill. Any idea when it will be up and running?
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🧚♀️
(@xrachelizabethh) reported
from
Crewe, England
@vodafoneuk Just to note, there is a long history to our account including being without WiFi for over a month during lockdown and having an engineer out to replace our OpenReach socket, which we were ASSURED was the problem. Nothing so far has helped.
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𝙎𝙩𝙪
(@Sickpillow) reported
from
Stoke-on-Trent, England
@LIAMCOXON1 @VodafoneUK Bad when you think i did actually have one but @VodafoneUK couldn’t/wouldn’t change the contract they ****** up on in the first place so i had to go out my way to take it back now its 4 weeks down the line still waiting. Half tempted to cancel tbh and go to apple for the max
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Justin Arnold
(@justin_arnold) reported
from
Congleton, England
@VodafoneUK customer service and overall experience dealing with Vodafone Uk is shockingly bad, a call system that is not fit for purpose and anyone with a ounce of customer service experience would see that. 2 hours 3 calls and still no voicemail. Chatbot broken 21st century??
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abc
(@MichaBlak) reported
from
Crewe, England
@VodafoneUK @EditaSllamniku I have the same issue. Absolutely no 4g at all. No internet every time I leave the house. It’s been a couple of days here I think but the status area checker says everything’s fine
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ken
(@holmeschap) reported
from
Alsager, England
@PaulCowland_ @VodafoneUK Worst customer service on the planet
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Richy
(@Rich_carless) reported
from
Stoke-on-Trent, England
@VodafoneUK is there any issues in stoke on trent st1 area
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Michael Ball 🇬🇧
(@MichaelYoga79) reported
from
Stoke-on-Trent, England
@VodafoneUK @SteveVoller1 I wouldn’t go for Vodafone as you were an awful place to work for when I worked at one of your offices. There is nothing wrong with @GBNEWS and if you pull your advertising then it shows how weak you are. Stand up to this hateful mob on the left.
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Matt Harrison
(@paramattharri84) reported
from
Stoke-on-Trent, England
@VodafoneUK I have just had one of the worst customer service experiences in relation to my broadband. I have wasted an hour and 30 minutes of my time for absolutely no resolve what so ever. Your online chat service is diabolical. Take advice from @mixtiles and @NespressoUK on CS
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Sean Donnelly
(@1SDonnelly) reported
from
Nantwich, England
@VodafoneUK Can someone help me get your Fibre Broadband. I have a new home with a Fibre DP. Currently the line is designated silver and I need it to be upgraded to a gold line via you updating your ORDI software. I don’t want to go to BT so please help!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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PETE HEND
(@peterhenders0n) reported
@EdLyons15 @VodafoneUK Same - unbelievable! As a Londoner this service is non-negotiable so Vodafone will have to go. And @VodafoneUK saying ‘we still have part of the jubilee line’ - FYI that’s less than 10% of stations that are underground.
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Gavin Rowlands
(@gav19) reported
@VodafoneUK Jesus Christ, can you sort your home broadband out! Off and on like a yo-yo for the past 2 days! And no, it’s not a problem on my end.
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Esha Glen
(@esha_glen) reported
@VodafoneUK I'm trying to cancel my contract as I've moved abroad, but after talking to your Live Chat and going around in circles for 3 hours I'm no closer. PLEASE HELP.
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Ben Mills
(@11millsy) reported
@matthewvennard @VodafoneUK @VodafoneGroup If BT don’t think up the phone we have an issue !
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Esha Glen
(@esha_glen) reported
@vodafoneuknews @VodafoneUK @goodthingsfdn PLEASE CANCEL MY CONTRACT.
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Andrew Evans
(@Andrew31061545) reported
Third time for the Vodafone network to drop on my phone for several hrs, in two days. Tired of this, and thinking of changing network provider. @VodafoneUK
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garnett cromie
(@alfiedoodle2007) reported
@VodafoneUK Sir, I am emailing you to ask for your help for my 80 year old neighbour called Miss Frances McNeilly, her address is 40 Delamont Park Belfast BT6 9RJ She recently changed to Vodafone Her landline is not working I would really appreciate your help
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Stewart Griffiths
(@smgriffiths1) reported
@VodafoneUK what is going on with broadband and mobile signal. All gone down again for 3rd time 24hrs. Yesterday 12pm-9pm. Today went off 12pm-4:30pm and now just dropped 8:50pm Paying for a service and not getting it 😡
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FPL Panther
(@FPL_PANTHER) reported
@VodafoneUK Hi there. I'm not on the Vodaphone network I'm actually on Giffgaff but I love your Dreamlab app and have it on every device I can! The data message from the screenshot is from the Dreamlab app. Even on WiFi where it allows the app to use unlimited data it won't let me power the
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RANA LOVER ⁷
(@glamorousjjk) reported
@RIOTJlN @VodafoneUK terrible service. @VodafoneUK answer.