Vodafone

Vodafone Outage Report in Newcastle-under-Lyme District, Staffordshire, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Newcastle-under-Lyme District, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newcastle-under-Lyme District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Newcastle-under-Lyme District, Staffordshire, England 10/27/2025 21:10

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Newcastle-under-Lyme District, England

Latest outage, problems and issue reports in Newcastle-under-Lyme District and nearby locations:

  • itsmeeekevina Ꮶɛʋɨռǟ | ♡ (@itsmeeekevina) reported from Crewe, England

    Well that's ******* stupid!!! I'm sure theres alot of people who are with @VodafoneUK that are struggling atm financially and I just get an email telling from april my plan(s) will be going UP by 2.5% Are you actually joking me right now. 🤬

  • sassak Omar jack kassas (@sassak) reported from Congleton, England

    @VodafoneUK least annoying call ever from one of your service advisors probably should be training the rest of your staff 👍🏽 thanks Calli

  • emily_lockley emm ⚡️ (@emily_lockley) reported from Stoke-on-Trent, England

    @VodafoneUK I’ve spent 3+ weeks of my life speaking to people who haven’t a clue what they are doing really don’t fancy wasting any of my time !!!! Will never recommend your service to ANYBODY !!!!

  • 1SDonnelly Sean Donnelly (@1SDonnelly) reported from Nantwich, England

    @VodafoneUK Can someone help me get your Fibre Broadband. I have a new home with a Fibre DP. Currently the line is designated silver and I need it to be upgraded to a gold line via you updating your ORDI software. I don’t want to go to BT so please help!

  • bamba_scfc matt bridgett (@bamba_scfc) reported from Stoke-on-Trent, England

    @VodafoneUK still down in stoke, come sort it out beyond a joke 12hrs now

  • lcloggy Laura willstead (@lcloggy) reported from Kidsgrove, England

    @VodafoneUK @OmbudServices seems only get help if you have a friend working for you #poorcustomerservice #dontgowithvodafone

  • ABailes2014 Andy Bailey (@ABailes2014) reported from Newcastle-under-Lyme District, England

    @VodafoneUK I’ve been with Vodafone for nearly 10 years and service gets worse and worse.. told 10 days ago my upgrade fee and it’s gone up over the last 10 days by £50.. how is that possible it’s meant to go down

  • TheBelledePoor Kaye (@TheBelledePoor) reported from Newcastle-under-Lyme District, England

    @VodafoneUK I have even tried to close the account and offer a minimal repayment as she has never had a debt in her life. I now have a very upset and stressed mum about to go back to chemo with this hanging over her. Excellent service for your long term customers 👏🏻👏🏻👏🏻

  • MarkCopo Mark Copeland (@MarkCopo) reported from Haslington, England

    @VodafoneUK could someone point me in the direction of where I can see broadband operational status? My broadband went down about an hour ago and I'd like to know if there's a common problem or do I need to bother the support team?

  • maryellen72_ Mary (@maryellen72_) reported from Nantwich, England

    @VodafoneUK you need to sort out your shizzle! Was on verge of defecting from my network to you but #changeofplan #stayingput

  • Adamyates83 Adam Yates (@Adamyates83) reported from Werrington, England

    Someone else please tell me that @VodafoneUK are the worst company they’ve ever dealt with .... 4 days in, 6 hours accumulative on the phone and still no further on with my issue for both broadband and phone signal. It’s a shambles.

  • Durpdog96 Wes Taft | durpDOG96 🔜 NewJob (@Durpdog96) reported from Crewe, England

    @VodafoneUK So you actually going to respond to the DM or do I have to add more ignorant staff to my complaint.

  • bamba_scfc matt bridgett (@bamba_scfc) reported from Stoke-on-Trent, England

    @VodafoneUK ******* took you 24hrs to reply your a joke

  • Durpdog96 Wes Taft | durpDOG96 🔜 NewJob (@Durpdog96) reported from Crewe, England

    Sunday @VodafoneUK live chat: do this if it doesn't work in 24hr call back Monday Me:didn't work escolate please V: no do this call back in 24hr *Me raises a complaint as v staff slags me off forgetting put on mute* Me: you call me back in 24hrs manager: ok Tuesday (No call back)

  • TomBLock91 Tom (@TomBLock91) reported from Stoke-on-Trent, England

    @Graham21 @VodafoneUK I have the exact same problem with my 4g. Not being working the last four days

  • Durpdog96 Wes Taft | durpDOG96 🔜 NewJob (@Durpdog96) reported from Crewe, England

    @VodafoneUK yea I'll admit I'm bored and you won't read all of these but at least the notifications are going be high so you'll shit yaself in the morning 😂

  • IsThisAysha Aysha (@IsThisAysha) reported from Crewe, England

    Why is the @VodafoneUK network down, or is it just me

  • lcloggy Laura willstead (@lcloggy) reported from Newcastle-under-Lyme District, England

    @VodafoneUK @OmbudServices been in dispute since Nov last year, promised numerous times the issue had been solved I left Vodafone in July but still receiving bills/debt collector letters on accounts & items I have never had #getitsorted #poorcustomerservice #nevergowithvodafone

  • MarkAGilbert66 Mark Gilbert (@MarkAGilbert66) reported from Newcastle-under-Lyme District, England

    Hey @VodafoneUK u never sent me a rate our service email,u know the 1-10 scale.Probs cos ur agent Kendall was Vrude cos I askt 4 a PAC code

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @markfoy3011 @VodafoneUK Do what I did, request pac code moved to another network they then requested early termination fee I told no way as service is rubbish let’s go court, they never asked for fee again 😬😎👍

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • RichieSeaver Richie Seaver (@RichieSeaver) reported

    @John1986ire @VodafoneUK Telecoms depends heavily on electricity for network reliability and I would imagine this will be the same across all mobile networks over the next few months.

  • LorcianKouyou Lorcian (@LorcianKouyou) reported

    @VodafoneUK Your online systems are absolutely abysmal. I can't find out the info I want about my account in your badly designed account area, and now the chat assist has broken and wont open. I just want to speak to a real person, and ask a simple question for info.

  • Ge_ral_d07 Gerald (@Ge_ral_d07) reported

    @Askvodafonegh @VodafoneUK @VodafoneGroup why are you holding my money? Since you can’t render the service can I get my money back? #FixTheCountry #MondayMotivation #DateRush

  • jadey_miss jade Campbell (@jadey_miss) reported

    @VodafoneUK I have just looked and it says on my app that the merchant needs to cancel it? Is this correct?

  • AlasdairCraik 💙Alasdair Craik 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@AlasdairCraik) reported

    @VodafoneUK just received a text from you requesting me to contact customer services. It's bloody impossible. I wish I hadn't renewed my contract.

  • ksprtravel Kate Selley 💙 (@ksprtravel) reported

    @VodafoneUK it’s been nearly two months since you mis-sold my 84-year-old mother broadband and home phone and you still haven’t given her back her original phone number or updated her on where you are with this. #poorcustomerservice #vodafone #complaint

  • dazascott85 Darren Scott (@dazascott85) reported

    @VodafoneUK absolute bunch of rip off merchants. I will NEVER sign up to a phone contract with these charlatans again. Hidden costs everywhere. So glad I’m out of it.

  • Lee_Ooooh oh! (@Lee_Ooooh) reported

    Love that @VodafoneUK are putting my plan up by over 9% and their network hasn't even worked in the area around my house for weeks upon weeks now. Totally worth the money. 🙄

  • HodgeGill Gill Hodge 💙🟥🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@HodgeGill) reported

    @VodafoneUK not a great look for your customer support that last 4 days you've been 'experiencing technical difficulties' .... It's even worse to learn you're cutting off 3G when frequently in Brighton (yes that small remote fishing village) that's the only signal I have -WHAT?

  • CathrynSheridan Cathryn Sheridan (@CathrynSheridan) reported

    Keep trying to respond to texts from @VodafoneUK but I get how can I help and nothing else. So frustrating. I’ve phoned but just more texts sent. HELP