Vodafone

Vodafone Outage Report in Newcastle-under-Lyme District, Staffordshire, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Newcastle-under-Lyme District, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newcastle-under-Lyme District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Newcastle-under-Lyme District, Staffordshire, England 12/07/2025 09:25

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Newcastle-under-Lyme District, England

Latest outage, problems and issue reports in Newcastle-under-Lyme District and nearby locations:

  • 1SDonnelly Sean Donnelly (@1SDonnelly) reported from Nantwich, England

    @VodafoneUK Can someone help me get your Fibre Broadband. I have a new home with a Fibre DP. Currently the line is designated silver and I need it to be upgraded to a gold line via you updating your ORDI software. I don’t want to go to BT so please help!

  • sassak Omar jack kassas (@sassak) reported from Congleton, England

    @VodafoneUK least annoying call ever from one of your service advisors probably should be training the rest of your staff 👍🏽 thanks Calli

  • JB_Northern JB (@JB_Northern) reported from Crewe, England

    @VodafoneUK My mobile data isn't working. Can you help please!

  • bamba_scfc matt bridgett (@bamba_scfc) reported from Stoke-on-Trent, England

    @VodafoneUK still down in stoke, come sort it out beyond a joke 12hrs now

  • Rich_carless Richy (@Rich_carless) reported from Stoke-on-Trent, England

    @VodafoneUK is there any issues in stoke on trent st1 area

  • paramattharri84 Matt Harrison (@paramattharri84) reported from Stoke-on-Trent, England

    @VodafoneUK I have just had one of the worst customer service experiences in relation to my broadband. I have wasted an hour and 30 minutes of my time for absolutely no resolve what so ever. Your online chat service is diabolical. Take advice from @mixtiles and @NespressoUK on CS

  • stokiedan1986 Dan Dob (@stokiedan1986) reported from Biddulph, England

    @VodafoneUK having issues with the app. I keep getting error 6021 when I go to pay my bill. Any idea when it will be up and running?

  • IsThisAysha Aysha (@IsThisAysha) reported from Crewe, England

    Why is the @VodafoneUK network down, or is it just me

  • MichaBlak abc (@MichaBlak) reported from Crewe, England

    @VodafoneUK @EditaSllamniku I have the same issue. Absolutely no 4g at all. No internet every time I leave the house. It’s been a couple of days here I think but the status area checker says everything’s fine

  • MarkCopo Mark Copeland (@MarkCopo) reported from Haslington, England

    @VodafoneUK could someone point me in the direction of where I can see broadband operational status? My broadband went down about an hour ago and I'd like to know if there's a common problem or do I need to bother the support team?

  • MichaelYoga79 Michael Ball 🇬🇧 (@MichaelYoga79) reported from Stoke-on-Trent, England

    @VodafoneUK @SteveVoller1 I wouldn’t go for Vodafone as you were an awful place to work for when I worked at one of your offices. There is nothing wrong with @GBNEWS and if you pull your advertising then it shows how weak you are. Stand up to this hateful mob on the left.

  • TomBLock91 Tom (@TomBLock91) reported from Stoke-on-Trent, England

    @Graham21 @VodafoneUK I have the exact same problem with my 4g. Not being working the last four days

  • Sickpillow 𝙎𝙩𝙪 (@Sickpillow) reported from Stoke-on-Trent, England

    @LIAMCOXON1 @VodafoneUK Bad when you think i did actually have one but @VodafoneUK couldn’t/wouldn’t change the contract they ****** up on in the first place so i had to go out my way to take it back now its 4 weeks down the line still waiting. Half tempted to cancel tbh and go to apple for the max

  • MichaBlak abc (@MichaBlak) reported from Crewe, England

    No Vodafone internet coverage at all for a couple of days. @VodafoneUK can you help with the disappearance of any 4g? 😭

  • Shaz_UK_SOT Shaz (@Shaz_UK_SOT) reported from Stoke-on-Trent, England

    @VodafoneUK @N5JFY absolutely horrendous signal currently in stoke on trent your home ground hardly any data coming through get me out of this nightmare please 😢 🙏

  • yabberthedabber Rob Woods (@yabberthedabber) reported from Nantwich, England

    Oi @VodafoneUK sort out your coverage for Nantwich CW5, it’s been intermittent at best since last Thursday, no calls, texts, messages or 4G coverage. Appalling service.

  • itsmeeekevina Ꮶɛʋɨռǟ | ♡ (@itsmeeekevina) reported from Crewe, England

    Well that's ******* stupid!!! I'm sure theres alot of people who are with @VodafoneUK that are struggling atm financially and I just get an email telling from april my plan(s) will be going UP by 2.5% Are you actually joking me right now. 🤬

  • TheBelledePoor Kaye (@TheBelledePoor) reported from Newcastle-under-Lyme District, England

    @VodafoneUK I have even tried to close the account and offer a minimal repayment as she has never had a debt in her life. I now have a very upset and stressed mum about to go back to chemo with this hanging over her. Excellent service for your long term customers 👏🏻👏🏻👏🏻

  • xrachelizabethh 🧚‍♀️ (@xrachelizabethh) reported from Crewe, England

    @vodafoneuk Just to note, there is a long history to our account including being without WiFi for over a month during lockdown and having an engineer out to replace our OpenReach socket, which we were ASSURED was the problem. Nothing so far has helped.

  • bamba_scfc matt bridgett (@bamba_scfc) reported from Stoke-on-Trent, England

    @VodafoneUK ******* took you 24hrs to reply your a joke

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • mk_rutherford Generation ✖️😏 🇬🇧 (@mk_rutherford) reported

    @GTArobbie @JakeJK93 @VodafoneUK They customer service is shite.

  • acka1978 Keith (@acka1978) reported

    @VodafoneUK is the broadband down? I have tried going through the app and everyone is busy, I have tried messaging on here and when I select the option broadband, it comes up as not sent but all other messages sent

  • Schiehallion15 Schiehallion (@Schiehallion15) reported

    @VodafoneUK Internet is down in ML10 Lanarkshire. Devices connect to routers but no service. Vodafone claiming no issue. What is going on?

  • Cazarazza Caz Milford (@Cazarazza) reported

    @VodafoneUK hi, broadband appears to be down? Can't check on your app, as it says there is also a problem registering. Can you confirm if this is an issue, and when it is likely to be resolved?

  • mk_rutherford Generation ✖️😏 🇬🇧 (@mk_rutherford) reported

    @VodafoneUK @ab_townsend @VodafoneUK Maybe be proactive and put on your website that you have an outage, rather than just replying to questions on here?

  • VivasBatoni David Vivas (@VivasBatoni) reported

    @VodafoneUK so, any formal acknowledgment that the Vodafone broadband service is down in the UK? Not possible to chat to anyone and the tool doesn’t work. So, is it Openreach issue? Any time frame to solve the problem?

  • StephenModd Stephen Modd (@StephenModd) reported

    @VodafoneUK you’re broadband is down for me. I’ve tried the tools you’ve suggested but none are working. From looking at other tweets this appears to be a nationwide issue. Please can you confirm there is an issue and provide an estimated time for restoration?

  • DavidJonesMP David Jones (@DavidJonesMP) reported

    Anyone else experiencing problems with @VodafoneUK landline broadband?

  • GlenJamesFraser Glen Fraser 🏳️‍🌈🏳️‍⚧️🇺🇦 (@GlenJamesFraser) reported

    @VodafoneUK I am one of your many customers without WiFi just now. However, not here to complain. Just to say thanks to your customer service staff who must be having a stressful morning. Much respect. 👍

  • Davielad Dave Martin (@Davielad) reported

    @VodafoneUK Hi, still on hold having called per your advice but I see many others are having this problem. Can you please confirm that broadband being down is being investigated for EH4 area?