Vodafone

Vodafone Outage Report in Newcastle-under-Lyme District, Staffordshire, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Newcastle-under-Lyme District, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newcastle-under-Lyme District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Newcastle-under-Lyme District, Staffordshire, England 08/02/2025 10:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newcastle-under-Lyme District, Staffordshire, England

The most recent Vodafone outage reports came from the following cities: Stoke-on-Trent, Market Drayton and Sandbach.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Phone
United KingdomMarket Drayton Phone
United KingdomSandbach Phone
United KingdomCrewe Phone
United KingdomStoke-on-Trent Phone
United KingdomCrewe Phone

Community Discussion

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Vodafone Issues Reports Near Newcastle-under-Lyme District, England

Latest outage, problems and issue reports in Newcastle-under-Lyme District and nearby locations:

  • paramattharri84 Matt Harrison (@paramattharri84) reported from Stoke-on-Trent, England

    @kenzie_foulkes @VodafoneUK I don't think it's a case of training. It's pure ignorance. Just bullying people out of money. You can't speak to customer services unless you pay the so-called 'debt'. You just get diverted to the automated payment line Anyone would think I owe thousands.

  • paramattharri84 Matt Harrison (@paramattharri84) reported from Stoke-on-Trent, England

    @VodafoneUK Not interested. Been through the process multiple times before to no avail. Been into the shop, done everything I can. You need to sort your customer services out instead of bullying people into paying money.

  • Sophs088 Sophie 🪴 (@Sophs088) reported from Stoke-on-Trent, England

    @VodafoneUK problems with home broadband for weeks now and cannot get any help from you 😡

  • justin_arnold Justin Arnold (@justin_arnold) reported from Congleton, England

    @VodafoneUK customer service and overall experience dealing with Vodafone Uk is shockingly bad, a call system that is not fit for purpose and anyone with a ounce of customer service experience would see that. 2 hours 3 calls and still no voicemail. Chatbot broken 21st century??

  • Hippy_devil Dave Fletcher-Salt (@Hippy_devil) reported from Stoke-on-Trent, England

    @VodafoneUK Rubbish customer service

  • Hippy_devil Dave Fletcher-Salt (@Hippy_devil) reported from Stoke-on-Trent, England

    @Tazzy_devil777 @aluco50 @VodafoneUK What customer service🤔

  • holmeschap ken (@holmeschap) reported from Alsager, England

    @PaulCowland_ @VodafoneUK Worst customer service on the planet

  • MichaBlak abc (@MichaBlak) reported from Crewe, England

    No Vodafone internet coverage at all for a couple of days. @VodafoneUK can you help with the disappearance of any 4g? 😭

  • MichaBlak abc (@MichaBlak) reported from Crewe, England

    @VodafoneUK @EditaSllamniku I have the same issue. Absolutely no 4g at all. No internet every time I leave the house. It’s been a couple of days here I think but the status area checker says everything’s fine

  • MichaelYoga79 Michael Ball 🇬🇧 (@MichaelYoga79) reported from Stoke-on-Trent, England

    @VodafoneUK @SteveVoller1 I wouldn’t go for Vodafone as you were an awful place to work for when I worked at one of your offices. There is nothing wrong with @GBNEWS and if you pull your advertising then it shows how weak you are. Stand up to this hateful mob on the left.

  • JB_Northern JB (@JB_Northern) reported from Crewe, England

    @VodafoneUK My mobile data isn't working. Can you help please!

  • Rich_carless Richy (@Rich_carless) reported from Stoke-on-Trent, England

    @VodafoneUK is there any issues in stoke on trent st1 area

  • paramattharri84 Matt Harrison (@paramattharri84) reported from Stoke-on-Trent, England

    @VodafoneUK I have just had one of the worst customer service experiences in relation to my broadband. I have wasted an hour and 30 minutes of my time for absolutely no resolve what so ever. Your online chat service is diabolical. Take advice from @mixtiles and @NespressoUK on CS

  • Sickpillow 𝙎𝙩𝙪 (@Sickpillow) reported from Stoke-on-Trent, England

    @LIAMCOXON1 @VodafoneUK Bad when you think i did actually have one but @VodafoneUK couldn’t/wouldn’t change the contract they ****** up on in the first place so i had to go out my way to take it back now its 4 weeks down the line still waiting. Half tempted to cancel tbh and go to apple for the max

  • stokiedan1986 Dan Dob (@stokiedan1986) reported from Biddulph, England

    @VodafoneUK having issues with the app. I keep getting error 6021 when I go to pay my bill. Any idea when it will be up and running?

  • Shaz_UK_SOT Shaz (@Shaz_UK_SOT) reported from Stoke-on-Trent, England

    @VodafoneUK @N5JFY absolutely horrendous signal currently in stoke on trent your home ground hardly any data coming through get me out of this nightmare please 😢 🙏

  • xrachelizabethh 🧚‍♀️ (@xrachelizabethh) reported from Crewe, England

    @vodafoneuk Just to note, there is a long history to our account including being without WiFi for over a month during lockdown and having an engineer out to replace our OpenReach socket, which we were ASSURED was the problem. Nothing so far has helped.

  • yabberthedabber Rob Woods (@yabberthedabber) reported from Nantwich, England

    Oi @VodafoneUK sort out your coverage for Nantwich CW5, it’s been intermittent at best since last Thursday, no calls, texts, messages or 4G coverage. Appalling service.

  • 1SDonnelly Sean Donnelly (@1SDonnelly) reported from Nantwich, England

    @VodafoneUK Can someone help me get your Fibre Broadband. I have a new home with a Fibre DP. Currently the line is designated silver and I need it to be upgraded to a gold line via you updating your ORDI software. I don’t want to go to BT so please help!

  • MarkCopo Mark Copeland (@MarkCopo) reported from Haslington, England

    @VodafoneUK could someone point me in the direction of where I can see broadband operational status? My broadband went down about an hour ago and I'd like to know if there's a common problem or do I need to bother the support team?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • king_gorack Chris (@king_gorack) reported

    Hi @VodafoneUK @ThreeUKSupport please please please can you have a working/usable data service at Waterloo Station. Every single day is a battle with the trains and having no reliable data service makes it even harder to work out how to actually get home.

  • MOOMOO111 ann (@MOOMOO111) reported

    @EE the worst mobile phone company ever!!! When I last renewed my contract my add on included roaming. Needless to say it failed me and now they say I never had roaming as part of my contract but I can pay to have it now. My contract ends in a month. @VodafoneUK see you soon.

  • D_Revatron Revatron (@D_Revatron) reported

    @VodafoneUK @VodafoneUK all due respect that won’t help. Cable damage and you don’t have a contingency to reroute traffic like all the other providers who use said cable. Just need @SkyUK to confirm if their mobile network has issues as we can’t use any data at present.

  • lucyerber Lucy Erber (@lucyerber) reported

    @wmarybeard @VodafoneUK Firstly you will be entitled to compensation-won’t help you now I know but I ended up with nearly 1 free year from Plusnet for something similar. But you can attach your mobile to your laptop and run that from the phones 5G. Google it for instructions how

  • FatuousTec Parkie (@FatuousTec) reported

    @wmarybeard @VodafoneUK Had a similar issue in a town just outside Cambridge. Had to bite the bullet and get a contract with a different provider (Virgin Media). Managed to get a refund & some compensation from Vodafone but was rage inducing nonetheless.

  • _W33_Shane Shane Deery 📱 (@_W33_Shane) reported

    Hey @EE can I ask what’s the best number to call your customer service team when calling from another network as I have just joined EE in the last few weeks & have limited signal at my home address & yes I currently have an contract with @VodafoneUK as well 👍

  • MOOMOO111 ann (@MOOMOO111) reported

    @EE I was stranded in Holland and my phone did not work despite having roaming as part of my contract. I managed to get online but you ignored me. Contract up in a few weeks despite being a loyal customer am going to @VodafoneUK Goodbye @EE

  • AshleyPiperKRO Ashley Piper (@AshleyPiperKRO) reported

    @VOXImobile As Voxi uses the @VodafoneUK network, do Voxi users connect to the @ThreeUK network just like Vodafone users do?

  • Rant_and_Bants Chan_Bants (@Rant_and_Bants) reported

    Since @VodafoneUK merged with @ThreeUK the signal is rubbish. Sort it out #Vodafone kmt

  • kathiemcgregor4 kathie.artist (@kathiemcgregor4) reported

    @rickblackman01 @VodafoneUK @EE They haven’t really said anything about it either, just a automated message on their customer service line. 🙁