Vodafone Outage Report in Newcastle-under-Lyme District, Staffordshire, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Newcastle-under-Lyme District, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newcastle-under-Lyme District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Wi-fi (15%)
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Phone (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Newcastle-under-Lyme District, England
Latest outage, problems and issue reports in Newcastle-under-Lyme District and nearby locations:
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Ꮶɛʋɨռǟ | ♡
(@itsmeeekevina) reported
from
Crewe, England
Well that's ******* stupid!!! I'm sure theres alot of people who are with @VodafoneUK that are struggling atm financially and I just get an email telling from april my plan(s) will be going UP by 2.5% Are you actually joking me right now. 🤬
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Omar jack kassas
(@sassak) reported
from
Congleton, England
@VodafoneUK least annoying call ever from one of your service advisors probably should be training the rest of your staff 👍🏽 thanks Calli
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emm ⚡️
(@emily_lockley) reported
from
Stoke-on-Trent, England
@VodafoneUK I’ve spent 3+ weeks of my life speaking to people who haven’t a clue what they are doing really don’t fancy wasting any of my time !!!! Will never recommend your service to ANYBODY !!!!
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Sean Donnelly
(@1SDonnelly) reported
from
Nantwich, England
@VodafoneUK Can someone help me get your Fibre Broadband. I have a new home with a Fibre DP. Currently the line is designated silver and I need it to be upgraded to a gold line via you updating your ORDI software. I don’t want to go to BT so please help!
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matt bridgett
(@bamba_scfc) reported
from
Stoke-on-Trent, England
@VodafoneUK still down in stoke, come sort it out beyond a joke 12hrs now
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Laura willstead
(@lcloggy) reported
from
Kidsgrove, England
@VodafoneUK @OmbudServices seems only get help if you have a friend working for you #poorcustomerservice #dontgowithvodafone
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Andy Bailey
(@ABailes2014) reported
from
Newcastle-under-Lyme District, England
@VodafoneUK I’ve been with Vodafone for nearly 10 years and service gets worse and worse.. told 10 days ago my upgrade fee and it’s gone up over the last 10 days by £50.. how is that possible it’s meant to go down
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Kaye
(@TheBelledePoor) reported
from
Newcastle-under-Lyme District, England
@VodafoneUK I have even tried to close the account and offer a minimal repayment as she has never had a debt in her life. I now have a very upset and stressed mum about to go back to chemo with this hanging over her. Excellent service for your long term customers 👏🏻👏🏻👏🏻
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Mark Copeland
(@MarkCopo) reported
from
Haslington, England
@VodafoneUK could someone point me in the direction of where I can see broadband operational status? My broadband went down about an hour ago and I'd like to know if there's a common problem or do I need to bother the support team?
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Mary
(@maryellen72_) reported
from
Nantwich, England
@VodafoneUK you need to sort out your shizzle! Was on verge of defecting from my network to you but #changeofplan #stayingput
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Adam Yates
(@Adamyates83) reported
from
Werrington, England
Someone else please tell me that @VodafoneUK are the worst company they’ve ever dealt with .... 4 days in, 6 hours accumulative on the phone and still no further on with my issue for both broadband and phone signal. It’s a shambles.
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Wes Taft | durpDOG96 🔜 NewJob
(@Durpdog96) reported
from
Crewe, England
@VodafoneUK So you actually going to respond to the DM or do I have to add more ignorant staff to my complaint.
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matt bridgett
(@bamba_scfc) reported
from
Stoke-on-Trent, England
@VodafoneUK ******* took you 24hrs to reply your a joke
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Wes Taft | durpDOG96 🔜 NewJob
(@Durpdog96) reported
from
Crewe, England
Sunday @VodafoneUK live chat: do this if it doesn't work in 24hr call back Monday Me:didn't work escolate please V: no do this call back in 24hr *Me raises a complaint as v staff slags me off forgetting put on mute* Me: you call me back in 24hrs manager: ok Tuesday (No call back)
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Tom
(@TomBLock91) reported
from
Stoke-on-Trent, England
@Graham21 @VodafoneUK I have the exact same problem with my 4g. Not being working the last four days
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Wes Taft | durpDOG96 🔜 NewJob
(@Durpdog96) reported
from
Crewe, England
@VodafoneUK yea I'll admit I'm bored and you won't read all of these but at least the notifications are going be high so you'll shit yaself in the morning 😂
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Aysha
(@IsThisAysha) reported
from
Crewe, England
Why is the @VodafoneUK network down, or is it just me
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Laura willstead
(@lcloggy) reported
from
Newcastle-under-Lyme District, England
@VodafoneUK @OmbudServices been in dispute since Nov last year, promised numerous times the issue had been solved I left Vodafone in July but still receiving bills/debt collector letters on accounts & items I have never had #getitsorted #poorcustomerservice #nevergowithvodafone
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Mark Gilbert
(@MarkAGilbert66) reported
from
Newcastle-under-Lyme District, England
Hey @VodafoneUK u never sent me a rate our service email,u know the 1-10 scale.Probs cos ur agent Kendall was Vrude cos I askt 4 a PAC code
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Jason
(@JasonBFB) reported
from
Madeley, England
@markfoy3011 @VodafoneUK Do what I did, request pac code moved to another network they then requested early termination fee I told no way as service is rubbish let’s go court, they never asked for fee again 😬😎👍
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Richie Seaver
(@RichieSeaver) reported
@John1986ire @VodafoneUK Telecoms depends heavily on electricity for network reliability and I would imagine this will be the same across all mobile networks over the next few months.
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Lorcian
(@LorcianKouyou) reported
@VodafoneUK Your online systems are absolutely abysmal. I can't find out the info I want about my account in your badly designed account area, and now the chat assist has broken and wont open. I just want to speak to a real person, and ask a simple question for info.
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Gerald
(@Ge_ral_d07) reported
@Askvodafonegh @VodafoneUK @VodafoneGroup why are you holding my money? Since you can’t render the service can I get my money back? #FixTheCountry #MondayMotivation #DateRush
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jade Campbell
(@jadey_miss) reported
@VodafoneUK I have just looked and it says on my app that the merchant needs to cancel it? Is this correct?
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💙Alasdair Craik 🏴 🇪🇺
(@AlasdairCraik) reported
@VodafoneUK just received a text from you requesting me to contact customer services. It's bloody impossible. I wish I hadn't renewed my contract.
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Kate Selley 💙
(@ksprtravel) reported
@VodafoneUK it’s been nearly two months since you mis-sold my 84-year-old mother broadband and home phone and you still haven’t given her back her original phone number or updated her on where you are with this. #poorcustomerservice #vodafone #complaint
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Darren Scott
(@dazascott85) reported
@VodafoneUK absolute bunch of rip off merchants. I will NEVER sign up to a phone contract with these charlatans again. Hidden costs everywhere. So glad I’m out of it.
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oh!
(@Lee_Ooooh) reported
Love that @VodafoneUK are putting my plan up by over 9% and their network hasn't even worked in the area around my house for weeks upon weeks now. Totally worth the money. 🙄
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Gill Hodge 💙🟥🏴🇪🇺
(@HodgeGill) reported
@VodafoneUK not a great look for your customer support that last 4 days you've been 'experiencing technical difficulties' .... It's even worse to learn you're cutting off 3G when frequently in Brighton (yes that small remote fishing village) that's the only signal I have -WHAT?
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Cathryn Sheridan
(@CathrynSheridan) reported
Keep trying to respond to texts from @VodafoneUK but I get how can I help and nothing else. So frustrating. I’ve phoned but just more texts sent. HELP