Vodafone

Vodafone Outage Report in Stoke-on-Trent, England

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The latest reports from users having issues in Stoke-on-Trent come from postal codes ST4.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Stoke-on-Trent, England 02/04/2025 16:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stoke-on-Trent, England

The most recent Vodafone outage reports came from the following cities: Stoke-on-Trent and Crewe.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Phone
United KingdomCrewe Internet
United KingdomSandbach Phone
United KingdomCrewe Internet
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Phone

Community Discussion

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Vodafone Issues Reports Near Stoke-on-Trent, England

Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:

  • xrachelizabethh 🧚‍♀️ (@xrachelizabethh) reported from Crewe, England

    @vodafoneuk Just to note, there is a long history to our account including being without WiFi for over a month during lockdown and having an engineer out to replace our OpenReach socket, which we were ASSURED was the problem. Nothing so far has helped.

  • Rich_carless Richy (@Rich_carless) reported from Stoke-on-Trent, England

    @VodafoneUK is there any issues in stoke on trent st1 area

  • Hippy_devil Dave Fletcher-Salt (@Hippy_devil) reported from Stoke-on-Trent, England

    @Tazzy_devil777 @aluco50 @VodafoneUK What customer service🤔

  • sassak Omar jack kassas (@sassak) reported from Congleton, England

    @VodafoneUK least annoying call ever from one of your service advisors probably should be training the rest of your staff 👍🏽 thanks Calli

  • JB_Northern JB (@JB_Northern) reported from Crewe, England

    @VodafoneUK My mobile data isn't working. Can you help please!

  • paramattharri84 Matt Harrison (@paramattharri84) reported from Stoke-on-Trent, England

    @VodafoneUK I have just had one of the worst customer service experiences in relation to my broadband. I have wasted an hour and 30 minutes of my time for absolutely no resolve what so ever. Your online chat service is diabolical. Take advice from @mixtiles and @NespressoUK on CS

  • Sickpillow 𝙎𝙩𝙪 (@Sickpillow) reported from Stoke-on-Trent, England

    @LIAMCOXON1 @VodafoneUK Bad when you think i did actually have one but @VodafoneUK couldn’t/wouldn’t change the contract they ****** up on in the first place so i had to go out my way to take it back now its 4 weeks down the line still waiting. Half tempted to cancel tbh and go to apple for the max

  • justin_arnold Justin Arnold (@justin_arnold) reported from Congleton, England

    @VodafoneUK customer service and overall experience dealing with Vodafone Uk is shockingly bad, a call system that is not fit for purpose and anyone with a ounce of customer service experience would see that. 2 hours 3 calls and still no voicemail. Chatbot broken 21st century??

  • holmeschap ken (@holmeschap) reported from Alsager, England

    @PaulCowland_ @VodafoneUK Worst customer service on the planet

  • MichaBlak abc (@MichaBlak) reported from Crewe, England

    @VodafoneUK @EditaSllamniku I have the same issue. Absolutely no 4g at all. No internet every time I leave the house. It’s been a couple of days here I think but the status area checker says everything’s fine

  • Sophs088 Sophie 🪴 (@Sophs088) reported from Stoke-on-Trent, England

    @VodafoneUK problems with home broadband for weeks now and cannot get any help from you 😡

  • andyferneyhough andrew ferneyhough (@andyferneyhough) reported from Cheadle, England

    @VodafoneUK avoid there broadband. Yet again no internet, yet again there chat bot won't put you in touch with a person, yet again massive queues on phone line. What's worse than their broadband? Their customer service .

  • MarkCopo Mark Copeland (@MarkCopo) reported from Haslington, England

    @VodafoneUK could someone point me in the direction of where I can see broadband operational status? My broadband went down about an hour ago and I'd like to know if there's a common problem or do I need to bother the support team?

  • andyferneyhough andrew ferneyhough (@andyferneyhough) reported from Cheadle, England

    @VodafoneUK so can't wait only another month to get off this awful broadband, I recommend never use these, constant line dropping off, customer service none UK, only solution they offer switching off and on, change the filter and the port

  • Hippy_devil Dave Fletcher-Salt (@Hippy_devil) reported from Stoke-on-Trent, England

    @VodafoneUK Rubbish customer service

  • MichaBlak abc (@MichaBlak) reported from Crewe, England

    No Vodafone internet coverage at all for a couple of days. @VodafoneUK can you help with the disappearance of any 4g? 😭

  • MichaelYoga79 Michael Ball 🇬🇧 (@MichaelYoga79) reported from Stoke-on-Trent, England

    @VodafoneUK @SteveVoller1 I wouldn’t go for Vodafone as you were an awful place to work for when I worked at one of your offices. There is nothing wrong with @GBNEWS and if you pull your advertising then it shows how weak you are. Stand up to this hateful mob on the left.

  • stokiedan1986 Dan Dob (@stokiedan1986) reported from Biddulph, England

    @VodafoneUK having issues with the app. I keep getting error 6021 when I go to pay my bill. Any idea when it will be up and running?

  • Shaz_UK_SOT Shaz (@Shaz_UK_SOT) reported from Stoke-on-Trent, England

    @VodafoneUK @N5JFY absolutely horrendous signal currently in stoke on trent your home ground hardly any data coming through get me out of this nightmare please 😢 🙏

  • TheBelledePoor Kaye (@TheBelledePoor) reported from Newcastle-under-Lyme District, England

    @VodafoneUK I have even tried to close the account and offer a minimal repayment as she has never had a debt in her life. I now have a very upset and stressed mum about to go back to chemo with this hanging over her. Excellent service for your long term customers 👏🏻👏🏻👏🏻

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • DevinderBhangra DB 1 (@DevinderBhangra) reported

    Dont bother with @VodafoneUK these days, I have had issues with them since Monday regarding my account and no idiot working there has been able to sort it out. Then get accused by helpline worker that I was lying. Switching to O2 tomorrow!

  • davey_riggs Riggs (@davey_riggs) reported

    @VodafoneUK @Realist_187 Tell him to **** off, Saul. The professor Klump looking, mouth breathing mess off a man

  • stebaird88 Stephen Baird (@stebaird88) reported

    @VodafoneUK is there a problem with broadband in the Manchester area? Completely gone off and had terrible internet for 2 weeks now. Great for working from home 🤔 time to change providers I think👎

  • neilwaring1 Traffic Hombre (@neilwaring1) reported

    @VodafoneUK well I am now nearly into 2 weeks with no 4G , several phone calls and chats and still nothing done , #feelingletdownagain what a poor poor customer service 😡😡😡😡😡😡😡😡😡😡😡😡😡

  • Jambolical Jambolical (@Jambolical) reported

    @VodafoneUK Tried calling to cancel a contract tonight. 1hr 20 mins on hold before being cut off. @VodafoneUK Vodafone didn't answer my tweet either. Avoid vodafone terrible service.

  • Kimmymcwom Kim McLean (@Kimmymcwom) reported

    @VodafoneUK getting sick and tired of not being able to get hold of anyone to discuss my issue with trade in. It’s getting beyond a joke. No platform is answering so I can get help. No I can’t use trade in tool there is a problem with it. Getting annoyed now.

  • bon_the_one Ian Bonham (@bon_the_one) reported

    @VodafoneUK Appalling service. I've been bounced from operator to operator, for 4 days, all who cannot do a simple job, or care about customers. Would I rcmd Voda? I'd recommend staying WELL CLEAR. Cannot even find a mail or email address to write to about my shoddy experience.

  • Lee79324666 Lee (@Lee79324666) reported

    @VodafoneUK I have been waiting for 3 weeks now for you to connect my broadband, to date I have had to chase you as you have totally failed to communicate with me, I have now made 3 fruitless contacts with customer services and all I get are weak apologies and a broken promises

  • jessrobins91 JessMalings (@jessrobins91) reported

    @VodafoneUK How about sorting out your own coverage, improving the customer service / rules and returns / unhappy customers first?! 3 hours one afternoon trying to sort a product you mis-sold us which didn’t work as told ... wasted and no way of working from home!!!

  • JackieSchulte2 Jackie Schulte (@JackieSchulte2) reported

    Gets worse! @VodafoneUK 28 days late useless customer service, no urgency, evthg 48hr wait- hrs & hrs on phone cos their mistake- can’t work from home in lockdown- Don’t use Vodafone, quick to get you in then leave you hanging #vodafonecomplaint #vodafoneprobs #vodafoneunhappy