Vodafone Outage Report in Stoke-on-Trent, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (48%)
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Phone (33%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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Shaz
(@Shaz_UK_SOT) reported
from
Stoke-on-Trent, England
@VodafoneUK @N5JFY absolutely horrendous signal currently in stoke on trent your home ground hardly any data coming through get me out of this nightmare please 😢 🙏
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Mark Copeland
(@MarkCopo) reported
from
Haslington, England
@VodafoneUK could someone point me in the direction of where I can see broadband operational status? My broadband went down about an hour ago and I'd like to know if there's a common problem or do I need to bother the support team?
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Richy
(@Rich_carless) reported
from
Stoke-on-Trent, England
@VodafoneUK is there any issues in stoke on trent st1 area
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Ꮶɛʋɨռǟ | ♡
(@itsmeeekevina) reported
from
Crewe, England
Well that's ******* stupid!!! I'm sure theres alot of people who are with @VodafoneUK that are struggling atm financially and I just get an email telling from april my plan(s) will be going UP by 2.5% Are you actually joking me right now. 🤬
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Omar jack kassas
(@sassak) reported
from
Congleton, England
@VodafoneUK least annoying call ever from one of your service advisors probably should be training the rest of your staff 👍🏽 thanks Calli
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JB
(@JB_Northern) reported
from
Crewe, England
@VodafoneUK My mobile data isn't working. Can you help please!
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matt bridgett
(@bamba_scfc) reported
from
Stoke-on-Trent, England
@VodafoneUK still down in stoke, come sort it out beyond a joke 12hrs now
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Adam Yates
(@Adamyates83) reported
from
Werrington, England
Someone else please tell me that @VodafoneUK are the worst company they’ve ever dealt with .... 4 days in, 6 hours accumulative on the phone and still no further on with my issue for both broadband and phone signal. It’s a shambles.
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Matt Harrison
(@paramattharri84) reported
from
Stoke-on-Trent, England
@VodafoneUK I have just had one of the worst customer service experiences in relation to my broadband. I have wasted an hour and 30 minutes of my time for absolutely no resolve what so ever. Your online chat service is diabolical. Take advice from @mixtiles and @NespressoUK on CS
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Tom
(@TomBLock91) reported
from
Stoke-on-Trent, England
@Graham21 @VodafoneUK I have the exact same problem with my 4g. Not being working the last four days
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Laura willstead
(@lcloggy) reported
from
Kidsgrove, England
@VodafoneUK @OmbudServices seems only get help if you have a friend working for you #poorcustomerservice #dontgowithvodafone
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🧚♀️
(@xrachelizabethh) reported
from
Crewe, England
@vodafoneuk Just to note, there is a long history to our account including being without WiFi for over a month during lockdown and having an engineer out to replace our OpenReach socket, which we were ASSURED was the problem. Nothing so far has helped.
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𝙎𝙩𝙪
(@Sickpillow) reported
from
Stoke-on-Trent, England
@LIAMCOXON1 @VodafoneUK Bad when you think i did actually have one but @VodafoneUK couldn’t/wouldn’t change the contract they ****** up on in the first place so i had to go out my way to take it back now its 4 weeks down the line still waiting. Half tempted to cancel tbh and go to apple for the max
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Laura willstead
(@lcloggy) reported
from
Newcastle-under-Lyme District, England
@VodafoneUK @OmbudServices been in dispute since Nov last year, promised numerous times the issue had been solved I left Vodafone in July but still receiving bills/debt collector letters on accounts & items I have never had #getitsorted #poorcustomerservice #nevergowithvodafone
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Wes Taft | durpDOG96 🔜 NewJob
(@Durpdog96) reported
from
Crewe, England
@VodafoneUK So you actually going to respond to the DM or do I have to add more ignorant staff to my complaint.
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emm ⚡️
(@emily_lockley) reported
from
Stoke-on-Trent, England
@VodafoneUK I’ve spent 3+ weeks of my life speaking to people who haven’t a clue what they are doing really don’t fancy wasting any of my time !!!! Will never recommend your service to ANYBODY !!!!
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Dan Dob
(@stokiedan1986) reported
from
Biddulph, England
@VodafoneUK having issues with the app. I keep getting error 6021 when I go to pay my bill. Any idea when it will be up and running?
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Kaye
(@TheBelledePoor) reported
from
Newcastle-under-Lyme District, England
@VodafoneUK I have even tried to close the account and offer a minimal repayment as she has never had a debt in her life. I now have a very upset and stressed mum about to go back to chemo with this hanging over her. Excellent service for your long term customers 👏🏻👏🏻👏🏻
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matt bridgett
(@bamba_scfc) reported
from
Stoke-on-Trent, England
@VodafoneUK ******* took you 24hrs to reply your a joke
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Aysha
(@IsThisAysha) reported
from
Crewe, England
Why is the @VodafoneUK network down, or is it just me
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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SKS
(@simonkellerln) reported
@VodafoneUK I'm looking to join Vodafone 5g Mobile Broadband. It says you can collect in store, but doesn't work when I try to order. Can you please confirm if available at my store?
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MaxProvider.net
(@maxprovider) reported
@VodafoneUK Terrible company. Avoid at all costs
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Marley ☕️
(@PonderMoofin) reported
@VodafoneUK Hi, I have no Internet coverage yet again and I’ve complained about this numerous times. Luckily I am not working today but is there an outage? Can someone look into this or I’m leaving. I’ve had enough now.
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Mark Fox
(@MarkFoxNews) reported
@VodafoneGroup @VodafoneUK your online and telephone customer service is appalling. Absolutely appalling.
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Phil Kendall
(@philkendall) reported
Think I just had a support call with @VodafoneUK Smart Tech for no other reason than my Curve had a flat battery. 😬. In my defence, when you're colour blind you have no chance of telling wither TINY LEDs flash green, amber or red!
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beary
(@cjloft38) reported
@VodafoneUK Sort the network out in beverley I'd like to be able to use my data
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Karl Sides
(@kjsides) reported
@VodafoneUK So why was I told 17th was the connection date when I arranged for the home move in October? I don't have enough holidays for what is effectively a 4-week downtime with no access to my work network. I was told the 17th and then subsequently told that you made an error.
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Alastair
(@acvc90) reported
Who validated your marketing claims of being the “UK’s best network”? On @VodafoneUK I could comfortably hotspot and work from the train. On your network it’s mostly unusable 3G.
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Alexandra
(@alexandrahind) reported
@VodafoneUK 40mins I was on the phone trying to upgrade, only to be cut off?!?! I have been a customer for 23 years and the treatment I have had recently is not acceptable. No good deals and can’t even speak to anyone. I will be cancelling my contract!
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Jeffrey
(@Jeffrey17119494) reported
@VodafoneUK Left vodafone last month would think twice about joining poor customer service when I wanted to renew then when I switched got a ,phone call off one of your agents saying they could match my deal I got with and was very rude about it #stayaway