Vodafone

Vodafone Outage Report in Stoke-on-Trent, England

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The latest reports from users having issues in Stoke-on-Trent come from postal codes ST4.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Stoke-on-Trent, England 04/19/2025 19:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stoke-on-Trent, England

The most recent Vodafone outage reports came from the following cities: Stoke-on-Trent and Crewe.

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City Problem Type Report Time
United KingdomStoke-on-Trent Phone
United KingdomCrewe Phone
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Phone
United KingdomCrewe Internet

Community Discussion

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Vodafone Issues Reports Near Stoke-on-Trent, England

Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:

  • stokiedan1986 Dan Dob (@stokiedan1986) reported from Biddulph, England

    @VodafoneUK having issues with the app. I keep getting error 6021 when I go to pay my bill. Any idea when it will be up and running?

  • bamba_scfc matt bridgett (@bamba_scfc) reported from Stoke-on-Trent, England

    @VodafoneUK still down in stoke, come sort it out beyond a joke 12hrs now

  • xrachelizabethh 🧚‍♀️ (@xrachelizabethh) reported from Crewe, England

    @vodafoneuk Just to note, there is a long history to our account including being without WiFi for over a month during lockdown and having an engineer out to replace our OpenReach socket, which we were ASSURED was the problem. Nothing so far has helped.

  • bamba_scfc matt bridgett (@bamba_scfc) reported from Stoke-on-Trent, England

    @VodafoneUK ******* took you 24hrs to reply your a joke

  • JB_Northern JB (@JB_Northern) reported from Crewe, England

    @VodafoneUK My mobile data isn't working. Can you help please!

  • IsThisAysha Aysha (@IsThisAysha) reported from Crewe, England

    Why is the @VodafoneUK network down, or is it just me

  • lcloggy Laura willstead (@lcloggy) reported from Newcastle-under-Lyme District, England

    @VodafoneUK @OmbudServices been in dispute since Nov last year, promised numerous times the issue had been solved I left Vodafone in July but still receiving bills/debt collector letters on accounts & items I have never had #getitsorted #poorcustomerservice #nevergowithvodafone

  • TheBelledePoor Kaye (@TheBelledePoor) reported from Newcastle-under-Lyme District, England

    @VodafoneUK I have even tried to close the account and offer a minimal repayment as she has never had a debt in her life. I now have a very upset and stressed mum about to go back to chemo with this hanging over her. Excellent service for your long term customers 👏🏻👏🏻👏🏻

  • Shaz_UK_SOT Shaz (@Shaz_UK_SOT) reported from Stoke-on-Trent, England

    @VodafoneUK @N5JFY absolutely horrendous signal currently in stoke on trent your home ground hardly any data coming through get me out of this nightmare please 😢 🙏

  • Adamyates83 Adam Yates (@Adamyates83) reported from Werrington, England

    Someone else please tell me that @VodafoneUK are the worst company they’ve ever dealt with .... 4 days in, 6 hours accumulative on the phone and still no further on with my issue for both broadband and phone signal. It’s a shambles.

  • lcloggy Laura willstead (@lcloggy) reported from Kidsgrove, England

    @VodafoneUK @OmbudServices seems only get help if you have a friend working for you #poorcustomerservice #dontgowithvodafone

  • emily_lockley emm ⚡️ (@emily_lockley) reported from Stoke-on-Trent, England

    @VodafoneUK I’ve spent 3+ weeks of my life speaking to people who haven’t a clue what they are doing really don’t fancy wasting any of my time !!!! Will never recommend your service to ANYBODY !!!!

  • Durpdog96 Wes Taft | durpDOG96 🔜 NewJob (@Durpdog96) reported from Crewe, England

    @VodafoneUK So you actually going to respond to the DM or do I have to add more ignorant staff to my complaint.

  • MarkCopo Mark Copeland (@MarkCopo) reported from Haslington, England

    @VodafoneUK could someone point me in the direction of where I can see broadband operational status? My broadband went down about an hour ago and I'd like to know if there's a common problem or do I need to bother the support team?

  • Rich_carless Richy (@Rich_carless) reported from Stoke-on-Trent, England

    @VodafoneUK is there any issues in stoke on trent st1 area

  • itsmeeekevina Ꮶɛʋɨռǟ | ♡ (@itsmeeekevina) reported from Crewe, England

    Well that's ******* stupid!!! I'm sure theres alot of people who are with @VodafoneUK that are struggling atm financially and I just get an email telling from april my plan(s) will be going UP by 2.5% Are you actually joking me right now. 🤬

  • paramattharri84 Matt Harrison (@paramattharri84) reported from Stoke-on-Trent, England

    @VodafoneUK I have just had one of the worst customer service experiences in relation to my broadband. I have wasted an hour and 30 minutes of my time for absolutely no resolve what so ever. Your online chat service is diabolical. Take advice from @mixtiles and @NespressoUK on CS

  • Sickpillow 𝙎𝙩𝙪 (@Sickpillow) reported from Stoke-on-Trent, England

    @LIAMCOXON1 @VodafoneUK Bad when you think i did actually have one but @VodafoneUK couldn’t/wouldn’t change the contract they ****** up on in the first place so i had to go out my way to take it back now its 4 weeks down the line still waiting. Half tempted to cancel tbh and go to apple for the max

  • sassak Omar jack kassas (@sassak) reported from Congleton, England

    @VodafoneUK least annoying call ever from one of your service advisors probably should be training the rest of your staff 👍🏽 thanks Calli

  • TomBLock91 Tom (@TomBLock91) reported from Stoke-on-Trent, England

    @Graham21 @VodafoneUK I have the exact same problem with my 4g. Not being working the last four days

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Yazzle511 Yasmin Elizabeth (@Yazzle511) reported

    @VodafoneUK It’s been issue after issue. There’s not much you can do anymore. I’m just riding out the rest of our double device contract and then will most likely go elsewhere.

  • birdiniho Rich Bird (@birdiniho) reported

    @VodafoneUK My broadband has been throttled on download to about 5mbps, while my upload that I do not use is 20mbps, this is shocking I work till 10pm on a VPN, which keeps failing, can you sort out this shocking service ? Not sure why am tweeting this as nobody ever gets back

  • guiseppe_d Guiseppe D'angelico (@guiseppe_d) reported

    @VodafoneUK Hi I recently upgraded and wanted to activate my Spotify pack but I'm having issues. Please help! I've already texted the entertainment link and clicked it, however it is still showing the full price at £9.99.

  • ajqb86 AJ (@ajqb86) reported

    @VodafoneUK Network is fine, all though since I joiined@it’s had constant maintenance work so it’s not that!

  • Rida_Rahman11 Rida Aziz (@Rida_Rahman11) reported

    @VodafoneUK Hi, my phone has been showing No Sim for a few hours now. I’ve updated the phone and reinserted the sim, it’s still not working.

  • nickdunmur Nick Dunmur (@nickdunmur) reported

    .@VodafoneUK - why is your network coverage so abysmal on both main train routes heading north out of London…? 🤔 a mix of 5G (v little), 4G (some), 3G (a lot) and ‘E’ (yes, seriously… ‘E’… in 2023! 🙄) #woeful #21stcentury #impossibletoworkonatrain

  • DrDSahdev D (@DrDSahdev) reported

    @VodafoneUK Since the day I had my Home Broadband with you, I have been having severe issues wherein I am thrown out of MS Teams meetings because the network drops to zero. This has been going on for months now and numerous calls to your call centre have been a futile exercise.

  • jonnyjetski007 Jhonny Holmes (@jonnyjetski007) reported from Llwyngwril, Wales

    @VodafoneUK your support chat is down again. I need a replacement booster.

  • ZulfiyaM Zulfiya (@ZulfiyaM) reported

    @VodafoneUK Engineer no show 3rd time, broadband activation was due Nov 30th 2022! we are in Feb 23 and still no hope....this is the worse service to date!!

  • viral_kilo Viral Kilo (@viral_kilo) reported

    @VodafoneUK @ajqb86 This is a cop out response. He's clearly complained because there IS an issue. Like the rest of us. Vodafone's network has been horrendous and consistently unstable during the last few weeks but the network status never reflects this