Vodafone Outage Report in Stoke-on-Trent, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Wi-fi (14%)
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Phone (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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Michael Ball 🇬🇧
(@MichaelYoga79) reported
from
Stoke-on-Trent, England
@VodafoneUK @SteveVoller1 I wouldn’t go for Vodafone as you were an awful place to work for when I worked at one of your offices. There is nothing wrong with @GBNEWS and if you pull your advertising then it shows how weak you are. Stand up to this hateful mob on the left.
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🧚♀️
(@xrachelizabethh) reported
from
Crewe, England
@vodafoneuk Just to note, there is a long history to our account including being without WiFi for over a month during lockdown and having an engineer out to replace our OpenReach socket, which we were ASSURED was the problem. Nothing so far has helped.
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Dave Fletcher-Salt
(@Hippy_devil) reported
from
Stoke-on-Trent, England
@Tazzy_devil777 @aluco50 @VodafoneUK What customer service🤔
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Sophie 🪴
(@Sophs088) reported
from
Stoke-on-Trent, England
@VodafoneUK problems with home broadband for weeks now and cannot get any help from you 😡
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andrew ferneyhough
(@andyferneyhough) reported
from
Cheadle, England
@VodafoneUK avoid there broadband. Yet again no internet, yet again there chat bot won't put you in touch with a person, yet again massive queues on phone line. What's worse than their broadband? Their customer service .
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Dave Fletcher-Salt
(@Hippy_devil) reported
from
Stoke-on-Trent, England
@VodafoneUK Rubbish customer service
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Matt Harrison
(@paramattharri84) reported
from
Stoke-on-Trent, England
@VodafoneUK I have just had one of the worst customer service experiences in relation to my broadband. I have wasted an hour and 30 minutes of my time for absolutely no resolve what so ever. Your online chat service is diabolical. Take advice from @mixtiles and @NespressoUK on CS
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𝙎𝙩𝙪
(@Sickpillow) reported
from
Stoke-on-Trent, England
@LIAMCOXON1 @VodafoneUK Bad when you think i did actually have one but @VodafoneUK couldn’t/wouldn’t change the contract they ****** up on in the first place so i had to go out my way to take it back now its 4 weeks down the line still waiting. Half tempted to cancel tbh and go to apple for the max
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Justin Arnold
(@justin_arnold) reported
from
Congleton, England
@VodafoneUK customer service and overall experience dealing with Vodafone Uk is shockingly bad, a call system that is not fit for purpose and anyone with a ounce of customer service experience would see that. 2 hours 3 calls and still no voicemail. Chatbot broken 21st century??
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andrew ferneyhough
(@andyferneyhough) reported
from
Cheadle, England
@VodafoneUK so can't wait only another month to get off this awful broadband, I recommend never use these, constant line dropping off, customer service none UK, only solution they offer switching off and on, change the filter and the port
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Richy
(@Rich_carless) reported
from
Stoke-on-Trent, England
@VodafoneUK is there any issues in stoke on trent st1 area
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Matt Harrison
(@paramattharri84) reported
from
Stoke-on-Trent, England
@VodafoneUK Not interested. Been through the process multiple times before to no avail. Been into the shop, done everything I can. You need to sort your customer services out instead of bullying people into paying money.
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Matt Harrison
(@paramattharri84) reported
from
Stoke-on-Trent, England
@kenzie_foulkes @VodafoneUK I don't think it's a case of training. It's pure ignorance. Just bullying people out of money. You can't speak to customer services unless you pay the so-called 'debt'. You just get diverted to the automated payment line Anyone would think I owe thousands.
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Mark Copeland
(@MarkCopo) reported
from
Haslington, England
@VodafoneUK could someone point me in the direction of where I can see broadband operational status? My broadband went down about an hour ago and I'd like to know if there's a common problem or do I need to bother the support team?
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Dan Dob
(@stokiedan1986) reported
from
Biddulph, England
@VodafoneUK having issues with the app. I keep getting error 6021 when I go to pay my bill. Any idea when it will be up and running?
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ken
(@holmeschap) reported
from
Alsager, England
@PaulCowland_ @VodafoneUK Worst customer service on the planet
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Shaz
(@Shaz_UK_SOT) reported
from
Stoke-on-Trent, England
@VodafoneUK @N5JFY absolutely horrendous signal currently in stoke on trent your home ground hardly any data coming through get me out of this nightmare please 😢 🙏
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JB
(@JB_Northern) reported
from
Crewe, England
@VodafoneUK My mobile data isn't working. Can you help please!
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abc
(@MichaBlak) reported
from
Crewe, England
@VodafoneUK @EditaSllamniku I have the same issue. Absolutely no 4g at all. No internet every time I leave the house. It’s been a couple of days here I think but the status area checker says everything’s fine
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abc
(@MichaBlak) reported
from
Crewe, England
No Vodafone internet coverage at all for a couple of days. @VodafoneUK can you help with the disappearance of any 4g? 😭
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Rick Adams 💙
(@rickadams82) reported
@pdkmitchell @VodafoneUK Hope you get it sorted. Dealing with phone/internet/utility companies after my dad died was always unnecessarily stressful. Always lovely people but completely ill equipped to deal with what seemed like pretty obvious and simple issues
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Ash Rahman
(@ashrafrahman13) reported
@VodafoneUK My internet is down for the past 5days no help from ur Vodafone helpline called 3 times was on the phone for 1hour 20 mins last night, if it is not fixed this week I am complaining to ofcom, shocking service by your company
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jofo1985
(@jofo198512) reported
@VodafoneUK I will do this, hopefully a complaint can be logged successfully this time rather than ignored. Disappointed in vodafone, i will be canceling all my familys vodafone contracts if this is not sorted this time.
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Katie Hirst
(@KatieHirst7) reported
@VodafoneUK She doesn’t have twitter but she’s messaged on Facebook messenger, please help! She’s sent the screen shot of this
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yoo hoo
(@frankensteirer) reported
@OpenreachHelp Yes, mine can also get full fibre from every provider but @VodafoneUK it's an internal fault their refusing to fix for whatever crazy reason seems it would cost too much to fix for the benefit of service it could provide so they're not bothered about fixing have zero date to fix
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Peter Mitchell
(@pdkmitchell) reported
Not usually this kind of complainer, but I'm genuinely baffled by my last two months of dealing with @VodafoneUK. Two contracts cancelled without notification; deeply difficult to talk to anyone; systems not working; my mam, for whom I'm sole carer, unable to contact me for days.
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MungChaCha
(@MungChaCha_) reported
@charlie_winyard @TerracePaul Same here. Barely managing on 4.15Mbps with a ping of 137ms which is terrible. Time to change supplier is it @VodafoneUK ?
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Amanda.H 👄
(@MissAHxx) reported
Why am I getting 3G signal @VodafoneUK signal keeps dropping out #Vodafonedown #Vodafone
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Paul Judd
(@pj7857) reported
@VodafoneUK trying to get a pac code out of you to move my daughter away from your abysmal service....I'm sure it would be easier to get a **** off the pope!
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Peter Mitchell
(@pdkmitchell) reported
@VodafoneUK All I actually need is to get her another month of free unlimited data so she can connect to the internet! Sorry this is long winded - everyone I've talked to has been completely lovely under trying circumstances, but the whole infrastructure seems broken