Vodafone Outage Report in Stoke-on-Trent, England

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The latest reports from users having issues in Stoke-on-Trent come from postal codes ST4.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Stoke-on-Trent, England 07/18/2024 05:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stoke-on-Trent, England

The most recent Vodafone outage reports came from the following cities: Stoke-on-Trent and Crewe.

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City Problem Type Report Time
United KingdomStoke-on-Trent Phone
United KingdomCrewe Internet
United KingdomCrewe Total Blackout
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent Phone

Community Discussion

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Vodafone Issues Reports Near Stoke-on-Trent, England

Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:

  • Sickpillow 𝙎𝙩𝙪 (@Sickpillow) reported from Stoke-on-Trent, England

    @LIAMCOXON1 @VodafoneUK Bad when you think i did actually have one but @VodafoneUK couldn’t/wouldn’t change the contract they ****** up on in the first place so i had to go out my way to take it back now its 4 weeks down the line still waiting. Half tempted to cancel tbh and go to apple for the max

  • paramattharri84 Matt Harrison (@paramattharri84) reported from Stoke-on-Trent, England

    @VodafoneUK I have just had one of the worst customer service experiences in relation to my broadband. I have wasted an hour and 30 minutes of my time for absolutely no resolve what so ever. Your online chat service is diabolical. Take advice from @mixtiles and @NespressoUK on CS

  • MichaBlak abc (@MichaBlak) reported from Crewe, England

    No Vodafone internet coverage at all for a couple of days. @VodafoneUK can you help with the disappearance of any 4g? 😭

  • Hippy_devil Dave Fletcher-Salt (@Hippy_devil) reported from Stoke-on-Trent, England

    @Tazzy_devil777 @aluco50 @VodafoneUK What customer service🤔

  • andyferneyhough andrew ferneyhough (@andyferneyhough) reported from Cheadle, England

    @VodafoneUK avoid there broadband. Yet again no internet, yet again there chat bot won't put you in touch with a person, yet again massive queues on phone line. What's worse than their broadband? Their customer service .

  • sassak Omar jack kassas (@sassak) reported from Congleton, England

    @VodafoneUK least annoying call ever from one of your service advisors probably should be training the rest of your staff 👍🏽 thanks Calli

  • MichaelYoga79 Michael Ball 🇬🇧 (@MichaelYoga79) reported from Stoke-on-Trent, England

    @VodafoneUK @SteveVoller1 I wouldn’t go for Vodafone as you were an awful place to work for when I worked at one of your offices. There is nothing wrong with @GBNEWS and if you pull your advertising then it shows how weak you are. Stand up to this hateful mob on the left.

  • xrachelizabethh 🧚‍♀️ (@xrachelizabethh) reported from Crewe, England

    @vodafoneuk Just to note, there is a long history to our account including being without WiFi for over a month during lockdown and having an engineer out to replace our OpenReach socket, which we were ASSURED was the problem. Nothing so far has helped.

  • MarkCopo Mark Copeland (@MarkCopo) reported from Haslington, England

    @VodafoneUK could someone point me in the direction of where I can see broadband operational status? My broadband went down about an hour ago and I'd like to know if there's a common problem or do I need to bother the support team?

  • itsmeeekevina Ꮶɛʋɨռǟ | ♡ (@itsmeeekevina) reported from Crewe, England

    Well that's ******* stupid!!! I'm sure theres alot of people who are with @VodafoneUK that are struggling atm financially and I just get an email telling from april my plan(s) will be going UP by 2.5% Are you actually joking me right now. 🤬

  • andyferneyhough andrew ferneyhough (@andyferneyhough) reported from Cheadle, England

    @VodafoneUK so can't wait only another month to get off this awful broadband, I recommend never use these, constant line dropping off, customer service none UK, only solution they offer switching off and on, change the filter and the port

  • JB_Northern JB (@JB_Northern) reported from Crewe, England

    @VodafoneUK My mobile data isn't working. Can you help please!

  • Rich_carless Richy (@Rich_carless) reported from Stoke-on-Trent, England

    @VodafoneUK is there any issues in stoke on trent st1 area

  • TheBelledePoor Kaye (@TheBelledePoor) reported from Newcastle-under-Lyme District, England

    @VodafoneUK I have even tried to close the account and offer a minimal repayment as she has never had a debt in her life. I now have a very upset and stressed mum about to go back to chemo with this hanging over her. Excellent service for your long term customers 👏🏻👏🏻👏🏻

  • holmeschap ken (@holmeschap) reported from Alsager, England

    @PaulCowland_ @VodafoneUK Worst customer service on the planet

  • Hippy_devil Dave Fletcher-Salt (@Hippy_devil) reported from Stoke-on-Trent, England

    @VodafoneUK Rubbish customer service

  • Shaz_UK_SOT Shaz (@Shaz_UK_SOT) reported from Stoke-on-Trent, England

    @VodafoneUK @N5JFY absolutely horrendous signal currently in stoke on trent your home ground hardly any data coming through get me out of this nightmare please 😢 🙏

  • MichaBlak abc (@MichaBlak) reported from Crewe, England

    @VodafoneUK @EditaSllamniku I have the same issue. Absolutely no 4g at all. No internet every time I leave the house. It’s been a couple of days here I think but the status area checker says everything’s fine

  • stokiedan1986 Dan Dob (@stokiedan1986) reported from Biddulph, England

    @VodafoneUK having issues with the app. I keep getting error 6021 when I go to pay my bill. Any idea when it will be up and running?

  • bamba_scfc matt bridgett (@bamba_scfc) reported from Stoke-on-Trent, England

    @VodafoneUK ******* took you 24hrs to reply your a joke

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • RStanleywrites RaeStanleywrites (@RStanleywrites) reported

    @VodafoneUK What's happening with the top up service? Cant top up my daughters phone for thec2nd week in a row

  • sgreen1407 simon green (@sgreen1407) reported

    @VodafoneUK broadband issues again such a crap services cant wait to move elsewere

  • Angelboy259 Savir (@Angelboy259) reported

    My Internet is once again not working @VodafoneUK So many issues.

  • andrewenorman andrew e norman (@andrewenorman) reported

    Horrendous service from @VodafoneUK regarding moving house and my WiFi. Been waiting since Nov 20th to get reconnected at new house and despite over 10 hrs on the phone to them still nothing. Think I may be switching. Any recommendations? #wifi #FirstWorldProblems

  • JoshHawksworth Josh Hawksworth (@JoshHawksworth) reported

    @VodafoneUK Shocking support from your technical team. 4 days of interrupted broadband, apparently fixed twice. Now on hold for 20 minutes and line goes dead. Time to change provider I think!

  • officialdjsb Bill (@officialdjsb) reported

    @VodafoneUK just when you’re needed the most - you provide the most awful customer service to a problem that should be so easily solved. Leaving somebody uncontactable, unable to work & forcing them to go to a retail store during Tier 3 restrictions. I despair.

  • SteveDavies1966 Steve (@SteveDavies1966) reported

    Hey @vodafoneuk A nice strong 36Mb/s broadband signal that gets destroyed to nothing within seconds due to a neighbour. Can I book a time for your "network doctor" to do what it's supposed to do or are they self isolating as well?

  • rhianbili Rhian Hartwell (@rhianbili) reported

    @Apple what on earth is the point of selling your Apple watches with a company as terrible as @VodafoneUK. The affiliation will do Apple no good. #shockingcustomerservice #noidea #applewatch6

  • craigw1878 h00gie (@craigw1878) reported

    @VodafoneUK So you have charged me again for an Ipad that the contract had expired, told me you could cancel it, then said i had to speak to someone, I CANNOT GET THROUGH. So what am I meant to do just sit on hold for hours on end? I do have a job too you know????

  • happy_layabout mark (@happy_layabout) reported

    @VodafoneUK @Andrew_Adonis please confirm its not simply that: "a customer’s usage abroad is greater than at home over a four month period" this is combine with "using phone more than 62 days in four month period" i.e both criteria are required