Vodafone Outage Report in Stoke-on-Trent, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (18%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stoke-on-Trent, England
The most recent Vodafone outage reports came from the following cities: Crewe and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Crewe |
Phone | |
| Stoke-on-Trent |
Phone | |
| Crewe |
Phone | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Phone |
Community Discussion
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Vodafone Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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Mark Copeland
(@MarkCopo) reported
from
Haslington, England
@VodafoneUK could someone point me in the direction of where I can see broadband operational status? My broadband went down about an hour ago and I'd like to know if there's a common problem or do I need to bother the support team?
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Matt Harrison
(@paramattharri84) reported
from
Stoke-on-Trent, England
@VodafoneUK Not interested. Been through the process multiple times before to no avail. Been into the shop, done everything I can. You need to sort your customer services out instead of bullying people into paying money.
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abc
(@MichaBlak) reported
from
Crewe, England
@VodafoneUK @EditaSllamniku I have the same issue. Absolutely no 4g at all. No internet every time I leave the house. It’s been a couple of days here I think but the status area checker says everything’s fine
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andrew ferneyhough
(@andyferneyhough) reported
from
Cheadle, England
@VodafoneUK avoid there broadband. Yet again no internet, yet again there chat bot won't put you in touch with a person, yet again massive queues on phone line. What's worse than their broadband? Their customer service .
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Richy
(@Rich_carless) reported
from
Stoke-on-Trent, England
@VodafoneUK is there any issues in stoke on trent st1 area
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ken
(@holmeschap) reported
from
Alsager, England
@PaulCowland_ @VodafoneUK Worst customer service on the planet
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Dave Fletcher-Salt
(@Hippy_devil) reported
from
Stoke-on-Trent, England
@VodafoneUK Rubbish customer service
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Omar jack kassas
(@sassak) reported
from
Congleton, England
@VodafoneUK least annoying call ever from one of your service advisors probably should be training the rest of your staff 👍🏽 thanks Calli
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Shaz
(@Shaz_UK_SOT) reported
from
Stoke-on-Trent, England
@VodafoneUK @N5JFY absolutely horrendous signal currently in stoke on trent your home ground hardly any data coming through get me out of this nightmare please 😢 🙏
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JB
(@JB_Northern) reported
from
Crewe, England
@VodafoneUK My mobile data isn't working. Can you help please!
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Dave Fletcher-Salt
(@Hippy_devil) reported
from
Stoke-on-Trent, England
@Tazzy_devil777 @aluco50 @VodafoneUK What customer service🤔
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Matt Harrison
(@paramattharri84) reported
from
Stoke-on-Trent, England
@VodafoneUK I have just had one of the worst customer service experiences in relation to my broadband. I have wasted an hour and 30 minutes of my time for absolutely no resolve what so ever. Your online chat service is diabolical. Take advice from @mixtiles and @NespressoUK on CS
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Justin Arnold
(@justin_arnold) reported
from
Congleton, England
@VodafoneUK customer service and overall experience dealing with Vodafone Uk is shockingly bad, a call system that is not fit for purpose and anyone with a ounce of customer service experience would see that. 2 hours 3 calls and still no voicemail. Chatbot broken 21st century??
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Michael Ball 🇬🇧
(@MichaelYoga79) reported
from
Stoke-on-Trent, England
@VodafoneUK @SteveVoller1 I wouldn’t go for Vodafone as you were an awful place to work for when I worked at one of your offices. There is nothing wrong with @GBNEWS and if you pull your advertising then it shows how weak you are. Stand up to this hateful mob on the left.
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𝙎𝙩𝙪
(@Sickpillow) reported
from
Stoke-on-Trent, England
@LIAMCOXON1 @VodafoneUK Bad when you think i did actually have one but @VodafoneUK couldn’t/wouldn’t change the contract they ****** up on in the first place so i had to go out my way to take it back now its 4 weeks down the line still waiting. Half tempted to cancel tbh and go to apple for the max
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abc
(@MichaBlak) reported
from
Crewe, England
No Vodafone internet coverage at all for a couple of days. @VodafoneUK can you help with the disappearance of any 4g? 😭
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Dan Dob
(@stokiedan1986) reported
from
Biddulph, England
@VodafoneUK having issues with the app. I keep getting error 6021 when I go to pay my bill. Any idea when it will be up and running?
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🧚♀️
(@xrachelizabethh) reported
from
Crewe, England
@vodafoneuk Just to note, there is a long history to our account including being without WiFi for over a month during lockdown and having an engineer out to replace our OpenReach socket, which we were ASSURED was the problem. Nothing so far has helped.
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andrew ferneyhough
(@andyferneyhough) reported
from
Cheadle, England
@VodafoneUK so can't wait only another month to get off this awful broadband, I recommend never use these, constant line dropping off, customer service none UK, only solution they offer switching off and on, change the filter and the port
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Sophie 🪴
(@Sophs088) reported
from
Stoke-on-Trent, England
@VodafoneUK problems with home broadband for weeks now and cannot get any help from you 😡
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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The Mad Brewer
(@themadbrewery) reported
@jmcalder101 @NOWTV @VodafoneUK Yeah looks like you need to ring Vodafone, checked the forums and lots of people having the same issue, seemingly no way to sort it on online (unless someone gets back to you here and sorts it).
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Jen
(@bgjenjen) reported
@VodafoneUK @VodafoneGroup I fail to see how your calls are recorded. Because I’m constantly repeating myself. There seems to be no evidence apart from the odd little notes your agents apply to the accounts. Currently still waiting for management to get back to me 😤
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Andy King
(@ae1king) reported
@VodafoneUK I've been on hold for VeryMe support for over 2 hours and no signs of someone answering. Could someone give me a hand?
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Craig Jones
(@CraigJo05680334) reported
@VodafoneUK only been a customer for 3 days and the constant text messages from Vodafone are seriously getting on my nerves 9 text messages and now they want me to rate the experience 🖕back to 02
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Kerry Irvine
(@purplekezza) reported
@VodafoneUK unacceptable customer service. I was assured an issue with my phone line/broadband would be fixed today. Speaking to Sara in tech 2 and she’s rude and unhelpful. Definitely rethinking my contracts
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Danielle Scott
(@DanielleS200787) reported
@VodafoneUK 4 failed engineer visits, countless phone calls and promises which are never kept. Absolutely shocking service. To say I am angry right now is an understatement. I am going to virgin where they actually appreciate their customers!
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Chris
(@ToxicSmoggie) reported
@VodafoneUK disappointed that outgoing calls can't be blocked on a landline and that only the option is block both outgoing and incoming calls or block none, never had a problem with other providers with this request, oh well only 23 months to go
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Michael Cato
(@Michael_Cato) reported
@VodafoneUK having signal issues in the DA14 area, have been for 2/3 days now where it won’t go above 3G. Previously was on 5G or full bar 4G. Is there an issue in area?
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Paul
(@Paul1410) reported
@GPOstores @VodafoneUK hi Robbie Vodafone want the make and model of every device in the village who are without service as they say they have no record of any issues with service how many people been in the shop today who’ve access to phone network?@BBCEAST1
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Susan Rose
(@Rosebudlia) reported
@VodafoneUK I'm hysterical with your totally inept service!!! Stop sending me texts telling me to get help. I WANT TO TALK TO A HUMAN ABOUT AN ERROR YOU HAVE MADE WITH MY BILLING. Just how hard is it to be people friendly?! I have called you 3 times omg! This is intolerable.