Vodafone Outage Report in Stoke-on-Trent, England
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (56%)
-
Phone (21%)
-
Wi-fi (11%)
-
Total Blackout (10%)
-
E-mail (2%)
-
TV (%)
Live Outage Map Near Stoke-on-Trent, England
The most recent Vodafone outage reports came from the following cities: Crewe and Newcastle under Lyme.
| City | Problem Type | Report Time |
|---|---|---|
 Crewe |
||
| Newcastle under Lyme |
Internet | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Phone | |
| Sandbach |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
-
🧚♀️
(@xrachelizabethh) reported
from
Crewe, England
@vodafoneuk Just to note, there is a long history to our account including being without WiFi for over a month during lockdown and having an engineer out to replace our OpenReach socket, which we were ASSURED was the problem. Nothing so far has helped.
-
Richy
(@Rich_carless) reported
from
Stoke-on-Trent, England
@VodafoneUK is there any issues in stoke on trent st1 area
-
Wes Taft | durpDOG96 🔜 NewJob
(@Durpdog96) reported
from
Crewe, England
Sunday @VodafoneUK live chat: do this if it doesn't work in 24hr call back Monday Me:didn't work escolate please V: no do this call back in 24hr *Me raises a complaint as v staff slags me off forgetting put on mute* Me: you call me back in 24hrs manager: ok Tuesday (No call back)
-
Mark Copeland
(@MarkCopo) reported
from
Haslington, England
@VodafoneUK could someone point me in the direction of where I can see broadband operational status? My broadband went down about an hour ago and I'd like to know if there's a common problem or do I need to bother the support team?
-
Dan Dob
(@stokiedan1986) reported
from
Biddulph, England
@VodafoneUK having issues with the app. I keep getting error 6021 when I go to pay my bill. Any idea when it will be up and running?
-
Aysha
(@IsThisAysha) reported
from
Crewe, England
Why is the @VodafoneUK network down, or is it just me
-
Shaz
(@Shaz_UK_SOT) reported
from
Stoke-on-Trent, England
@VodafoneUK @N5JFY absolutely horrendous signal currently in stoke on trent your home ground hardly any data coming through get me out of this nightmare please 😢 🙏
-
matt bridgett
(@bamba_scfc) reported
from
Stoke-on-Trent, England
@VodafoneUK still down in stoke, come sort it out beyond a joke 12hrs now
-
𝙎𝙩𝙪
(@Sickpillow) reported
from
Stoke-on-Trent, England
@LIAMCOXON1 @VodafoneUK Bad when you think i did actually have one but @VodafoneUK couldn’t/wouldn’t change the contract they ****** up on in the first place so i had to go out my way to take it back now its 4 weeks down the line still waiting. Half tempted to cancel tbh and go to apple for the max
-
Laura willstead
(@lcloggy) reported
from
Kidsgrove, England
@VodafoneUK @OmbudServices seems only get help if you have a friend working for you #poorcustomerservice #dontgowithvodafone
-
Matt Harrison
(@paramattharri84) reported
from
Stoke-on-Trent, England
@VodafoneUK I have just had one of the worst customer service experiences in relation to my broadband. I have wasted an hour and 30 minutes of my time for absolutely no resolve what so ever. Your online chat service is diabolical. Take advice from @mixtiles and @NespressoUK on CS
-
Wes Taft | durpDOG96 🔜 NewJob
(@Durpdog96) reported
from
Crewe, England
@VodafoneUK So you actually going to respond to the DM or do I have to add more ignorant staff to my complaint.
-
Adam Yates
(@Adamyates83) reported
from
Werrington, England
Someone else please tell me that @VodafoneUK are the worst company they’ve ever dealt with .... 4 days in, 6 hours accumulative on the phone and still no further on with my issue for both broadband and phone signal. It’s a shambles.
-
emm ⚡️
(@emily_lockley) reported
from
Stoke-on-Trent, England
@VodafoneUK I’ve spent 3+ weeks of my life speaking to people who haven’t a clue what they are doing really don’t fancy wasting any of my time !!!! Will never recommend your service to ANYBODY !!!!
-
Laura willstead
(@lcloggy) reported
from
Newcastle-under-Lyme District, England
@VodafoneUK @OmbudServices been in dispute since Nov last year, promised numerous times the issue had been solved I left Vodafone in July but still receiving bills/debt collector letters on accounts & items I have never had #getitsorted #poorcustomerservice #nevergowithvodafone
-
Omar jack kassas
(@sassak) reported
from
Congleton, England
@VodafoneUK least annoying call ever from one of your service advisors probably should be training the rest of your staff 👍🏽 thanks Calli
-
Kaye
(@TheBelledePoor) reported
from
Newcastle-under-Lyme District, England
@VodafoneUK I have even tried to close the account and offer a minimal repayment as she has never had a debt in her life. I now have a very upset and stressed mum about to go back to chemo with this hanging over her. Excellent service for your long term customers 👏🏻👏🏻👏🏻
-
Ꮶɛʋɨռǟ | ♡
(@itsmeeekevina) reported
from
Crewe, England
Well that's ******* stupid!!! I'm sure theres alot of people who are with @VodafoneUK that are struggling atm financially and I just get an email telling from april my plan(s) will be going UP by 2.5% Are you actually joking me right now. 🤬
-
matt bridgett
(@bamba_scfc) reported
from
Stoke-on-Trent, England
@VodafoneUK ******* took you 24hrs to reply your a joke
-
Tom
(@TomBLock91) reported
from
Stoke-on-Trent, England
@Graham21 @VodafoneUK I have the exact same problem with my 4g. Not being working the last four days
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Peter Mack
(@PeterDMack) reported
Terrible customer service from @VodafoneUK- asked for the same information multiple times, told to do the same “fixes” multiple times, told it will be resolved when I return to the uk, then a week later I’m told I can’t be helped as I’m a corporate customer. Total incompetence 👎🏼
-
Sid Datta
(@ssjdatta) reported
@jdaykin @virginmedia @VodafoneUK Beware of the latency issues with mobile internet. Isn’t as snappy!
-
Rob Amour
(@RobAmour) reported
@VodafoneUK According to the Apple support site it should work in both the uk & France. It’s the same model
-
SeanCameron
(@SCameron88) reported
Can someone from @VodafoneUK please contact me asap @VodafoneBiz I am trying to give you more business and have had 12 failed live chats over the past fortnight and I’m done with it. Please call me asap 07444 913227. Live chat is not a good customer service solution as it is now
-
Adam Tinley
(@AdamTinley17) reported
@VodafoneUK Hi to whom it may concern!….I’m just wondering how you could treat a loyal customer of 15+ years. With such lack of respect! My contract came to an end and and for what ever reason. My phone got disconnected, 3 weeks later and a thousand false promises it still isn’t
-
Jonathan
(@TempleBrief) reported
@JoButterfly888 So kind to offer. He will have mine this week if nothing happens. It would be good for @VodafoneUK to respond or honour its promises. Huge profit from a vulnerable single person in his tenth decade - but no service. I will sort out. @tescomobile do some good deals. Thanks you.
-
Jonathan Burns $TITAN ****
(@JonathanPBurns) reported
@VodafoneUK so you have pretty much no regard for current customers. Looking to upgrade my broadband and you want to charge me MORE than you would a new customer. Despite my having mobile, second sim and broadband with you? Obviously WANT me to look elsewhere. 👏🏻👏🏻👏🏻👌🏻👌🏻👌🏻😒
-
Christopher Guy
(@ChrisJG1988) reported
@VodafoneUK I cannot seem to get data/4G to work on my phone at all, it’s showing 4G, normally with 0 or 1 Bar, but nothing loads, can’t do speed test, nothing, no reported issues either, so I don’t know what’s wrong
-
Nigel Fletcher
(@composerinNE) reported
@VodafoneUK anybody help me broadband activation. Should have been Friday now Sunday still no Internet. Spent hours on the phone and live chat. But no help. Need it for work tomorrow!!
-
Solcina
(@Solcina17) reported
@VodafoneUK I've been trying to cancel my contract, for months. I also went to 1 of your high street shops with proof of ID and got a new PIN. Told to call your appalling customer service for cancelling which in return told me to go back to one of your shops with proof of ID?!?!?