Vodafone

Vodafone Outage Report in Stoke-on-Trent, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Stoke-on-Trent, England 09/17/2025 04:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stoke-on-Trent, England

The most recent Vodafone outage reports came from the following cities: Stoke-on-Trent and Sandbach.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Phone
United KingdomSandbach Phone
United KingdomCrewe Phone
United KingdomStoke-on-Trent Phone
United KingdomCrewe Phone
United KingdomStoke-on-Trent Internet

Community Discussion

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Vodafone Issues Reports Near Stoke-on-Trent, England

Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:

  • Rich_carless Richy (@Rich_carless) reported from Stoke-on-Trent, England

    @VodafoneUK is there any issues in stoke on trent st1 area

  • MichaBlak abc (@MichaBlak) reported from Crewe, England

    @VodafoneUK @EditaSllamniku I have the same issue. Absolutely no 4g at all. No internet every time I leave the house. It’s been a couple of days here I think but the status area checker says everything’s fine

  • itsmeeekevina Ꮶɛʋɨռǟ | ♡ (@itsmeeekevina) reported from Crewe, England

    Well that's ******* stupid!!! I'm sure theres alot of people who are with @VodafoneUK that are struggling atm financially and I just get an email telling from april my plan(s) will be going UP by 2.5% Are you actually joking me right now. 🤬

  • TheBelledePoor Kaye (@TheBelledePoor) reported from Newcastle-under-Lyme District, England

    @VodafoneUK I have even tried to close the account and offer a minimal repayment as she has never had a debt in her life. I now have a very upset and stressed mum about to go back to chemo with this hanging over her. Excellent service for your long term customers 👏🏻👏🏻👏🏻

  • holmeschap ken (@holmeschap) reported from Alsager, England

    @PaulCowland_ @VodafoneUK Worst customer service on the planet

  • JB_Northern JB (@JB_Northern) reported from Crewe, England

    @VodafoneUK My mobile data isn't working. Can you help please!

  • Hippy_devil Dave Fletcher-Salt (@Hippy_devil) reported from Stoke-on-Trent, England

    @VodafoneUK Rubbish customer service

  • andyferneyhough andrew ferneyhough (@andyferneyhough) reported from Cheadle, England

    @VodafoneUK avoid there broadband. Yet again no internet, yet again there chat bot won't put you in touch with a person, yet again massive queues on phone line. What's worse than their broadband? Their customer service .

  • xrachelizabethh 🧚‍♀️ (@xrachelizabethh) reported from Crewe, England

    @vodafoneuk Just to note, there is a long history to our account including being without WiFi for over a month during lockdown and having an engineer out to replace our OpenReach socket, which we were ASSURED was the problem. Nothing so far has helped.

  • stokiedan1986 Dan Dob (@stokiedan1986) reported from Biddulph, England

    @VodafoneUK having issues with the app. I keep getting error 6021 when I go to pay my bill. Any idea when it will be up and running?

  • MarkCopo Mark Copeland (@MarkCopo) reported from Haslington, England

    @VodafoneUK could someone point me in the direction of where I can see broadband operational status? My broadband went down about an hour ago and I'd like to know if there's a common problem or do I need to bother the support team?

  • andyferneyhough andrew ferneyhough (@andyferneyhough) reported from Cheadle, England

    @VodafoneUK so can't wait only another month to get off this awful broadband, I recommend never use these, constant line dropping off, customer service none UK, only solution they offer switching off and on, change the filter and the port

  • sassak Omar jack kassas (@sassak) reported from Congleton, England

    @VodafoneUK least annoying call ever from one of your service advisors probably should be training the rest of your staff 👍🏽 thanks Calli

  • paramattharri84 Matt Harrison (@paramattharri84) reported from Stoke-on-Trent, England

    @VodafoneUK I have just had one of the worst customer service experiences in relation to my broadband. I have wasted an hour and 30 minutes of my time for absolutely no resolve what so ever. Your online chat service is diabolical. Take advice from @mixtiles and @NespressoUK on CS

  • MichaBlak abc (@MichaBlak) reported from Crewe, England

    No Vodafone internet coverage at all for a couple of days. @VodafoneUK can you help with the disappearance of any 4g? 😭

  • Sickpillow 𝙎𝙩𝙪 (@Sickpillow) reported from Stoke-on-Trent, England

    @LIAMCOXON1 @VodafoneUK Bad when you think i did actually have one but @VodafoneUK couldn’t/wouldn’t change the contract they ****** up on in the first place so i had to go out my way to take it back now its 4 weeks down the line still waiting. Half tempted to cancel tbh and go to apple for the max

  • bamba_scfc matt bridgett (@bamba_scfc) reported from Stoke-on-Trent, England

    @VodafoneUK ******* took you 24hrs to reply your a joke

  • Shaz_UK_SOT Shaz (@Shaz_UK_SOT) reported from Stoke-on-Trent, England

    @VodafoneUK @N5JFY absolutely horrendous signal currently in stoke on trent your home ground hardly any data coming through get me out of this nightmare please 😢 🙏

  • MichaelYoga79 Michael Ball 🇬🇧 (@MichaelYoga79) reported from Stoke-on-Trent, England

    @VodafoneUK @SteveVoller1 I wouldn’t go for Vodafone as you were an awful place to work for when I worked at one of your offices. There is nothing wrong with @GBNEWS and if you pull your advertising then it shows how weak you are. Stand up to this hateful mob on the left.

  • Hippy_devil Dave Fletcher-Salt (@Hippy_devil) reported from Stoke-on-Trent, England

    @Tazzy_devil777 @aluco50 @VodafoneUK What customer service🤔

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • 6ettinold paul smith (@6ettinold) reported

    @PaulCowland_ @VodafoneUK Had a similar experience 20 years ago. Never will I darken Vodaphone's door ever again. Only Virgin mobile have been worse in my experience. I'm with ID with zero issues, using Three's astoundingly fast 5g network.

  • peted22082900 pd (@peted22082900) reported

    @VodafoneUK @SophiaThakur Just hearing about voda's appalling service re dealing with dead customers' accounts What a bunch of morons their staff obviously are

  • JR_Stokes Jamie Stokes (@JR_Stokes) reported

    @PaulCowland_ @VodafoneUK Actually have the same problem at the moment. They threatened a debt collection agency over £12 that I had paid by DD but their system hadn't recognised

  • jemma_holden jemma louise holden (@jemma_holden) reported

    @VodafoneUK spent the last hour and a half on the phone to your team being cut off 3 times. Passed from every department possible as I've been over charged for the last 2 months yet to discover a contract being cancelled without any consent with still no resolution! Please help

  • sttiling steven thompson (@sttiling) reported

    @VodafoneUK Should of known as had exactly the same problem with my daughters new phone at Xmas. Customer service are obvs told to just bat away any issues hoping they will go away.

  • ollycurtisphoto Olly Curtis (@ollycurtisphoto) reported

    @VodafoneUK I'm trying to help my 89 year old nan with sourcing a new SIM card but your help chat and in-store team are sending me around in circles. Seems barely competent at best!

  • DT_S5 DT (@DT_S5) reported

    @VodafoneUK rightly taking a battering on @BBCRadio2 with @GeorgeMonbiot for their appalling treatment of someone who has lost a loved one and it looks like predatory tactics. Shame on you #vodafone, happy to help when exposed, but not when skimming money from the bereaved!

  • JaynaKawa Jay (@JaynaKawa) reported

    @VodafoneUK Ok it works on the mobile app - it allows me to download my bill as PDF but only to view it. I’d like to print it. For some reason I can’t login via computer web browser to do so.

  • femalemechanic1 Hannah Gordon (@femalemechanic1) reported

    @PaulCowland_ @VodafoneUK To go against the grain…I’ve been with Vodafone with years and wouldn’t change 😬 but hopefully they can sort your issue asap and send some compo your way!

  • sttiling steven thompson (@sttiling) reported

    @VodafoneUK absolutely shocking yet again 😡 Been waiting in for 3 days now for sons new phone to turn up. Keep getting told it will be with you tonight….and still nothing. We have four contracts with you but I don’t think this will be for much longer. Service is getting worse.