Vodafone Outage Report in Stoke-on-Trent, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (18%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (3%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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Matt Harrison
(@paramattharri84) reported
from
Stoke-on-Trent, England
@kenzie_foulkes @VodafoneUK I don't think it's a case of training. It's pure ignorance. Just bullying people out of money. You can't speak to customer services unless you pay the so-called 'debt'. You just get diverted to the automated payment line Anyone would think I owe thousands.
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Matt Harrison
(@paramattharri84) reported
from
Stoke-on-Trent, England
@VodafoneUK Not interested. Been through the process multiple times before to no avail. Been into the shop, done everything I can. You need to sort your customer services out instead of bullying people into paying money.
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Sophie 🪴
(@Sophs088) reported
from
Stoke-on-Trent, England
@VodafoneUK problems with home broadband for weeks now and cannot get any help from you 😡
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Justin Arnold
(@justin_arnold) reported
from
Congleton, England
@VodafoneUK customer service and overall experience dealing with Vodafone Uk is shockingly bad, a call system that is not fit for purpose and anyone with a ounce of customer service experience would see that. 2 hours 3 calls and still no voicemail. Chatbot broken 21st century??
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andrew ferneyhough
(@andyferneyhough) reported
from
Cheadle, England
@VodafoneUK avoid there broadband. Yet again no internet, yet again there chat bot won't put you in touch with a person, yet again massive queues on phone line. What's worse than their broadband? Their customer service .
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Dave Fletcher-Salt
(@Hippy_devil) reported
from
Stoke-on-Trent, England
@VodafoneUK Rubbish customer service
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Dave Fletcher-Salt
(@Hippy_devil) reported
from
Stoke-on-Trent, England
@Tazzy_devil777 @aluco50 @VodafoneUK What customer service🤔
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andrew ferneyhough
(@andyferneyhough) reported
from
Cheadle, England
@VodafoneUK so can't wait only another month to get off this awful broadband, I recommend never use these, constant line dropping off, customer service none UK, only solution they offer switching off and on, change the filter and the port
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ken
(@holmeschap) reported
from
Alsager, England
@PaulCowland_ @VodafoneUK Worst customer service on the planet
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abc
(@MichaBlak) reported
from
Crewe, England
No Vodafone internet coverage at all for a couple of days. @VodafoneUK can you help with the disappearance of any 4g? 😭
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abc
(@MichaBlak) reported
from
Crewe, England
@VodafoneUK @EditaSllamniku I have the same issue. Absolutely no 4g at all. No internet every time I leave the house. It’s been a couple of days here I think but the status area checker says everything’s fine
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Michael Ball 🇬🇧
(@MichaelYoga79) reported
from
Stoke-on-Trent, England
@VodafoneUK @SteveVoller1 I wouldn’t go for Vodafone as you were an awful place to work for when I worked at one of your offices. There is nothing wrong with @GBNEWS and if you pull your advertising then it shows how weak you are. Stand up to this hateful mob on the left.
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JB
(@JB_Northern) reported
from
Crewe, England
@VodafoneUK My mobile data isn't working. Can you help please!
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Richy
(@Rich_carless) reported
from
Stoke-on-Trent, England
@VodafoneUK is there any issues in stoke on trent st1 area
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Matt Harrison
(@paramattharri84) reported
from
Stoke-on-Trent, England
@VodafoneUK I have just had one of the worst customer service experiences in relation to my broadband. I have wasted an hour and 30 minutes of my time for absolutely no resolve what so ever. Your online chat service is diabolical. Take advice from @mixtiles and @NespressoUK on CS
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𝙎𝙩𝙪
(@Sickpillow) reported
from
Stoke-on-Trent, England
@LIAMCOXON1 @VodafoneUK Bad when you think i did actually have one but @VodafoneUK couldn’t/wouldn’t change the contract they ****** up on in the first place so i had to go out my way to take it back now its 4 weeks down the line still waiting. Half tempted to cancel tbh and go to apple for the max
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Dan Dob
(@stokiedan1986) reported
from
Biddulph, England
@VodafoneUK having issues with the app. I keep getting error 6021 when I go to pay my bill. Any idea when it will be up and running?
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Shaz
(@Shaz_UK_SOT) reported
from
Stoke-on-Trent, England
@VodafoneUK @N5JFY absolutely horrendous signal currently in stoke on trent your home ground hardly any data coming through get me out of this nightmare please 😢 🙏
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🧚♀️
(@xrachelizabethh) reported
from
Crewe, England
@vodafoneuk Just to note, there is a long history to our account including being without WiFi for over a month during lockdown and having an engineer out to replace our OpenReach socket, which we were ASSURED was the problem. Nothing so far has helped.
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Mark Copeland
(@MarkCopo) reported
from
Haslington, England
@VodafoneUK could someone point me in the direction of where I can see broadband operational status? My broadband went down about an hour ago and I'd like to know if there's a common problem or do I need to bother the support team?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Cierzo 💎🤟🏼🖖🏼💙🚀🛸🤺🛼
(@cierzo1) reported
Trying to make some phone calls and @ThreeUK is down. I dare to think once they interstate with @VodafoneUK how bad is going to be
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Martin Kelly
(@Kelly316M) reported
@VodafoneUK @VodafoneUK HAVE DONE THIS MANY TIMES & ALL YOU SAY IS THAT YOU CANNOT HELP BECAUSE I AM NOT AN A/C HOLDER. OF COURSE I AM NOT AN A/C HOLDER I AM WITH @bt_uk UNTIL YOU REQUESTED MY INTERNET & LAND LINE. THIS IS A REQUEST THAT I DID NOT MAKE - HOW MANY TIMES MUST I TELL YOU !!
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sophiecohenx
(@sophiecohenx) reported
@VodafoneUK I just applied for my Glastonbury esim and got confirmation email etc but when I login on the app it says I don’t have permission to access my account and to contact the account owner. Please can you help 🙏🏼🙏🏼🙏🏼
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Graz
(@RedSutty) reported
@VodafoneUK when will information about the eSIM for @glastonbury be available? If it isn’t happening, we’ll have to buy our eSIMs before we arrive and we don’t want to be without any network!
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Donal
(@Donal_1) reported
@VodafoneUK I transferred my mobile number to you from Three and took out your OneNumber plan which I was told that I would get a physical sim card for my iPhone and a eSIM for my Apple Watch Ultra 2. After registering with you and given my username and password I downloaded your My Vodafone app where I have been unable to login to my account can you tell me why I am unable to login. My mobile number I transferred to you from Three is 447472334564 and my account number is 7096323340 My username is DONALBOYLE01@. Donal Boyle
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Stefano Marsura
(@stefano0marsura) reported
Well @VodafoneUK, since I have to account all my transactions, under that 5 pounds, exactly, what ever I have to write as explaination? If there are some fees or extra charges I would like to be informed otherwise I will proceed with the authority with a complaint.
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🇨🇩🇬🇭🇳🇴
(@kipeyayoAFC) reported
@VodafoneUK Are you smoking crack or what? Wdym the help I want. I want my internet!!!! What ********
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I
(@Ismaeeeel7) reported
@VodafoneUK please sort something out service is so terrible #vodafonedown
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🇨🇩🇬🇭🇳🇴
(@kipeyayoAFC) reported
@VodafoneUK I’ve had no internet since 17th June. I’ve been through multiple escalations, spoken to managers, and now been assigned to case handlers Sihle and Simphiwe. I was told at 10am today I’d get a callback. It’s now 6pm. Still nothing. Just lies and delays. Wtf???
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Paul chalk
(@Paulchalk1) reported
@VodafoneUK mobile data does not work when on a phone call and refuse to fix. Phone works fine on other networks. They refuse to cancel my contract even though they are not providing the service. #PoorService #disgraceful