Vodafone

Vodafone Outage Report in Stoke-on-Trent, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Stoke-on-Trent, England 12/07/2025 09:25

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Stoke-on-Trent, England

Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:

  • MichaBlak abc (@MichaBlak) reported from Crewe, England

    No Vodafone internet coverage at all for a couple of days. @VodafoneUK can you help with the disappearance of any 4g? 😭

  • sassak Omar jack kassas (@sassak) reported from Congleton, England

    @VodafoneUK least annoying call ever from one of your service advisors probably should be training the rest of your staff 👍🏽 thanks Calli

  • itsmeeekevina Ꮶɛʋɨռǟ | ♡ (@itsmeeekevina) reported from Crewe, England

    Well that's ******* stupid!!! I'm sure theres alot of people who are with @VodafoneUK that are struggling atm financially and I just get an email telling from april my plan(s) will be going UP by 2.5% Are you actually joking me right now. 🤬

  • lcloggy Laura willstead (@lcloggy) reported from Kidsgrove, England

    @VodafoneUK @OmbudServices seems only get help if you have a friend working for you #poorcustomerservice #dontgowithvodafone

  • IsThisAysha Aysha (@IsThisAysha) reported from Crewe, England

    Why is the @VodafoneUK network down, or is it just me

  • Rich_carless Richy (@Rich_carless) reported from Stoke-on-Trent, England

    @VodafoneUK is there any issues in stoke on trent st1 area

  • JB_Northern JB (@JB_Northern) reported from Crewe, England

    @VodafoneUK My mobile data isn't working. Can you help please!

  • TheBelledePoor Kaye (@TheBelledePoor) reported from Newcastle-under-Lyme District, England

    @VodafoneUK I have even tried to close the account and offer a minimal repayment as she has never had a debt in her life. I now have a very upset and stressed mum about to go back to chemo with this hanging over her. Excellent service for your long term customers 👏🏻👏🏻👏🏻

  • xrachelizabethh 🧚‍♀️ (@xrachelizabethh) reported from Crewe, England

    @vodafoneuk Just to note, there is a long history to our account including being without WiFi for over a month during lockdown and having an engineer out to replace our OpenReach socket, which we were ASSURED was the problem. Nothing so far has helped.

  • paramattharri84 Matt Harrison (@paramattharri84) reported from Stoke-on-Trent, England

    @VodafoneUK I have just had one of the worst customer service experiences in relation to my broadband. I have wasted an hour and 30 minutes of my time for absolutely no resolve what so ever. Your online chat service is diabolical. Take advice from @mixtiles and @NespressoUK on CS

  • MarkCopo Mark Copeland (@MarkCopo) reported from Haslington, England

    @VodafoneUK could someone point me in the direction of where I can see broadband operational status? My broadband went down about an hour ago and I'd like to know if there's a common problem or do I need to bother the support team?

  • Adamyates83 Adam Yates (@Adamyates83) reported from Werrington, England

    Someone else please tell me that @VodafoneUK are the worst company they’ve ever dealt with .... 4 days in, 6 hours accumulative on the phone and still no further on with my issue for both broadband and phone signal. It’s a shambles.

  • bamba_scfc matt bridgett (@bamba_scfc) reported from Stoke-on-Trent, England

    @VodafoneUK ******* took you 24hrs to reply your a joke

  • stokiedan1986 Dan Dob (@stokiedan1986) reported from Biddulph, England

    @VodafoneUK having issues with the app. I keep getting error 6021 when I go to pay my bill. Any idea when it will be up and running?

  • TomBLock91 Tom (@TomBLock91) reported from Stoke-on-Trent, England

    @Graham21 @VodafoneUK I have the exact same problem with my 4g. Not being working the last four days

  • bamba_scfc matt bridgett (@bamba_scfc) reported from Stoke-on-Trent, England

    @VodafoneUK still down in stoke, come sort it out beyond a joke 12hrs now

  • MichaelYoga79 Michael Ball 🇬🇧 (@MichaelYoga79) reported from Stoke-on-Trent, England

    @VodafoneUK @SteveVoller1 I wouldn’t go for Vodafone as you were an awful place to work for when I worked at one of your offices. There is nothing wrong with @GBNEWS and if you pull your advertising then it shows how weak you are. Stand up to this hateful mob on the left.

  • MichaBlak abc (@MichaBlak) reported from Crewe, England

    @VodafoneUK @EditaSllamniku I have the same issue. Absolutely no 4g at all. No internet every time I leave the house. It’s been a couple of days here I think but the status area checker says everything’s fine

  • Shaz_UK_SOT Shaz (@Shaz_UK_SOT) reported from Stoke-on-Trent, England

    @VodafoneUK @N5JFY absolutely horrendous signal currently in stoke on trent your home ground hardly any data coming through get me out of this nightmare please 😢 🙏

  • Sickpillow 𝙎𝙩𝙪 (@Sickpillow) reported from Stoke-on-Trent, England

    @LIAMCOXON1 @VodafoneUK Bad when you think i did actually have one but @VodafoneUK couldn’t/wouldn’t change the contract they ****** up on in the first place so i had to go out my way to take it back now its 4 weeks down the line still waiting. Half tempted to cancel tbh and go to apple for the max

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • markovan J Mark B (@markovan) reported

    @VodafoneUK Why do you only get customer service interest when you tweet or threaten to cancel. When I click submit on an order after entering payment, that's when Vodafone should jump and make sure that the order is fulfilled and the customer happy. Your processes are poor and inefficient.

  • Sajishaque Dr Saj Ishaque (@Sajishaque) reported

    @VodafoneUK getting 3G connection in tw3 area, very poor connection

  • x_shoni_Jeri_x Kay (@x_shoni_Jeri_x) reported

    @VodafoneUK hello I upgraded my phone and now my new phone is saying no signal

  • Poojasi29485447 Poojasingh (@Poojasi29485447) reported

    Dear vodafone your network is not good from last 3days please tell me the reason ....@VodafoneUK @VodafoneGroup

  • pinkypaws Lisa Godwin (@pinkypaws) reported

    Being charged and now told my payment is overdue for Broadband never activated @VodafoneUK please sort this out. No one is helping me

  • AquaJonesy Ⓥ🌱VoFtA🌱Ⓥ (@AquaJonesy) reported

    @VodafoneUK Is Vodafone network down?

  • Moonraked Matt Arnold (@Moonraked) reported

    @VodafoneUK Hello, my broadband doesn’t seem to be working this morning and neither does my neighbours who are also with you. Based on SE London. Is this known issue? Any ideas on who to contact?

  • littlemonsster JANET (@littlemonsster) reported

    @VodafoneUK oooh creeping up to 144 hours waiting for my access issue to be sorted..what's another 24hrs?

  • winipoo2000 David Hamilton (@winipoo2000) reported

    @VodafoneUK way to treat NHS staff Vodafone! Have been with you (with NHS discount) for 2 years. Renew contract with discounted rate.. Apply... Receive reply "no discount for you..because you have a business account". Which you set up!! Dishonest. Underhand. Missold. Thanks a lot

  • markovan J Mark B (@markovan) reported

    @VodafoneUK Now being told by they cannot cancel the order. I have asked that they cancel it but they won't.