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Vodafone Outage Report in Stoke-on-Trent, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Stoke-on-Trent, England 10/27/2025 21:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Stoke-on-Trent, England

Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:

  • Sickpillow 𝙎𝙩𝙪 (@Sickpillow) reported from Stoke-on-Trent, England

    @LIAMCOXON1 @VodafoneUK Bad when you think i did actually have one but @VodafoneUK couldn’t/wouldn’t change the contract they ****** up on in the first place so i had to go out my way to take it back now its 4 weeks down the line still waiting. Half tempted to cancel tbh and go to apple for the max

  • holmeschap ken (@holmeschap) reported from Alsager, England

    @PaulCowland_ @VodafoneUK Worst customer service on the planet

  • bamba_scfc matt bridgett (@bamba_scfc) reported from Stoke-on-Trent, England

    @VodafoneUK still down in stoke, come sort it out beyond a joke 12hrs now

  • MichaBlak abc (@MichaBlak) reported from Crewe, England

    @VodafoneUK @EditaSllamniku I have the same issue. Absolutely no 4g at all. No internet every time I leave the house. It’s been a couple of days here I think but the status area checker says everything’s fine

  • paramattharri84 Matt Harrison (@paramattharri84) reported from Stoke-on-Trent, England

    @VodafoneUK I have just had one of the worst customer service experiences in relation to my broadband. I have wasted an hour and 30 minutes of my time for absolutely no resolve what so ever. Your online chat service is diabolical. Take advice from @mixtiles and @NespressoUK on CS

  • MarkCopo Mark Copeland (@MarkCopo) reported from Haslington, England

    @VodafoneUK could someone point me in the direction of where I can see broadband operational status? My broadband went down about an hour ago and I'd like to know if there's a common problem or do I need to bother the support team?

  • TheBelledePoor Kaye (@TheBelledePoor) reported from Newcastle-under-Lyme District, England

    @VodafoneUK I have even tried to close the account and offer a minimal repayment as she has never had a debt in her life. I now have a very upset and stressed mum about to go back to chemo with this hanging over her. Excellent service for your long term customers 👏🏻👏🏻👏🏻

  • itsmeeekevina Ꮶɛʋɨռǟ | ♡ (@itsmeeekevina) reported from Crewe, England

    Well that's ******* stupid!!! I'm sure theres alot of people who are with @VodafoneUK that are struggling atm financially and I just get an email telling from april my plan(s) will be going UP by 2.5% Are you actually joking me right now. 🤬

  • Adamyates83 Adam Yates (@Adamyates83) reported from Werrington, England

    Someone else please tell me that @VodafoneUK are the worst company they’ve ever dealt with .... 4 days in, 6 hours accumulative on the phone and still no further on with my issue for both broadband and phone signal. It’s a shambles.

  • stokiedan1986 Dan Dob (@stokiedan1986) reported from Biddulph, England

    @VodafoneUK having issues with the app. I keep getting error 6021 when I go to pay my bill. Any idea when it will be up and running?

  • MichaBlak abc (@MichaBlak) reported from Crewe, England

    No Vodafone internet coverage at all for a couple of days. @VodafoneUK can you help with the disappearance of any 4g? 😭

  • bamba_scfc matt bridgett (@bamba_scfc) reported from Stoke-on-Trent, England

    @VodafoneUK ******* took you 24hrs to reply your a joke

  • MichaelYoga79 Michael Ball 🇬🇧 (@MichaelYoga79) reported from Stoke-on-Trent, England

    @VodafoneUK @SteveVoller1 I wouldn’t go for Vodafone as you were an awful place to work for when I worked at one of your offices. There is nothing wrong with @GBNEWS and if you pull your advertising then it shows how weak you are. Stand up to this hateful mob on the left.

  • xrachelizabethh 🧚‍♀️ (@xrachelizabethh) reported from Crewe, England

    @vodafoneuk Just to note, there is a long history to our account including being without WiFi for over a month during lockdown and having an engineer out to replace our OpenReach socket, which we were ASSURED was the problem. Nothing so far has helped.

  • Rich_carless Richy (@Rich_carless) reported from Stoke-on-Trent, England

    @VodafoneUK is there any issues in stoke on trent st1 area

  • Shaz_UK_SOT Shaz (@Shaz_UK_SOT) reported from Stoke-on-Trent, England

    @VodafoneUK @N5JFY absolutely horrendous signal currently in stoke on trent your home ground hardly any data coming through get me out of this nightmare please 😢 🙏

  • TomBLock91 Tom (@TomBLock91) reported from Stoke-on-Trent, England

    @Graham21 @VodafoneUK I have the exact same problem with my 4g. Not being working the last four days

  • IsThisAysha Aysha (@IsThisAysha) reported from Crewe, England

    Why is the @VodafoneUK network down, or is it just me

  • JB_Northern JB (@JB_Northern) reported from Crewe, England

    @VodafoneUK My mobile data isn't working. Can you help please!

  • sassak Omar jack kassas (@sassak) reported from Congleton, England

    @VodafoneUK least annoying call ever from one of your service advisors probably should be training the rest of your staff 👍🏽 thanks Calli

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Clare_Simmonds ClareLouiseSimmonds (@Clare_Simmonds) reported

    @VodafoneUK Sadly the damage is done. I’m already considering leaving Vodafone due to the issues last night. The level of customer service was awful, I spoke to 4 people in total and was told contradicting things and felt extremely pressured into paying when I didn’t need to.

  • SimonHanson Simon Hanson (@SimonHanson) reported

    Any help @VodafoneUK ???

  • MYPIE_LDN Substantial pub food (@MYPIE_LDN) reported

    Hey @VodafoneUK - I have three accounts with you. Today I was told “its not our problem” when the iPad I ordered two weeks ago still hasn’t arrived. It is your problem, yet you’re trying to pass the buck. #courierfault #driverfault #notourfault soon, I will have zero accounts.

  • robinmckelvie Robin McKelvie (@robinmckelvie) reported

    So @VodafoneUK @VodafoneUKBiz despite repeated assurances you’ve not bothered keeping my old business landline. Going to take 10 days to get it transferred back. Terrible way to treat customers, business or otherwise. Any excuses?

  • honesthindustan Bharat (@honesthindustan) reported

    @VodafoneUK VI is bakwas compny.i have purchased new sim . No is 8510981091. Paise bhi poore le loya .4 din ho gye still number is not working. Ab office office khel rahe hai...kabhi retailer kabhi customer care. Company ko paise mil gaye, retailer ko apna cutting.hindustani custmr bewkoof

  • RebeccaWMedia Dr Rebecca Whittington (@RebeccaWMedia) reported

    @VodafoneUK Thanks, but yesterday our live chat experience was so poor I’m not sure I’d be any further on this evening, our customer service experience has been terrible. And I am perplexed as to why it breaches data protection to tell me if there are network problems for @vodafoneuk in LS29

  • RebeccaWMedia Dr Rebecca Whittington (@RebeccaWMedia) reported

    Hello @vodafoneuk we’ve been without broadband for 24 hours now. We spent at least 2.5 of those hours on your support chat, only to be told there is an Openreach problem in our area. So, can you confirm if that’s still the case in LS29?

  • PajorMartin Martin Payor (@PajorMartin) reported

    @VodafoneUK I wish mobile data and signal in my area working as it used to. It's been more than 3 weeks now of no service! I wish Vodafone would start taking their customers seriously and stop giving excuses instead of fixing the problem. Perhaps its time to move to another provider...

  • stephfnchad72 stephen (@stephfnchad72) reported

    @VodafoneUK Too late now. Started the process to go over to BT. I can handle issues that arise from time to time, but being lied too I don’t accept.

  • AndyKiddell Andy Kiddell (@AndyKiddell) reported from Hellesdon, England

    @VodafoneUK I have 30 numbers with you but why is it so difficult to speak to someone who can help me whether I have one number or a thousand. I can’t do something online if your system doesn’t make allowance yet trying to get a human who I can understand to help is impossible