Vodafone Outage Report in Stoke-on-Trent, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Wi-fi (15%)
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Phone (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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𝙎𝙩𝙪
(@Sickpillow) reported
from
Stoke-on-Trent, England
@LIAMCOXON1 @VodafoneUK Bad when you think i did actually have one but @VodafoneUK couldn’t/wouldn’t change the contract they ****** up on in the first place so i had to go out my way to take it back now its 4 weeks down the line still waiting. Half tempted to cancel tbh and go to apple for the max
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ken
(@holmeschap) reported
from
Alsager, England
@PaulCowland_ @VodafoneUK Worst customer service on the planet
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matt bridgett
(@bamba_scfc) reported
from
Stoke-on-Trent, England
@VodafoneUK still down in stoke, come sort it out beyond a joke 12hrs now
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abc
(@MichaBlak) reported
from
Crewe, England
@VodafoneUK @EditaSllamniku I have the same issue. Absolutely no 4g at all. No internet every time I leave the house. It’s been a couple of days here I think but the status area checker says everything’s fine
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Matt Harrison
(@paramattharri84) reported
from
Stoke-on-Trent, England
@VodafoneUK I have just had one of the worst customer service experiences in relation to my broadband. I have wasted an hour and 30 minutes of my time for absolutely no resolve what so ever. Your online chat service is diabolical. Take advice from @mixtiles and @NespressoUK on CS
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Mark Copeland
(@MarkCopo) reported
from
Haslington, England
@VodafoneUK could someone point me in the direction of where I can see broadband operational status? My broadband went down about an hour ago and I'd like to know if there's a common problem or do I need to bother the support team?
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Kaye
(@TheBelledePoor) reported
from
Newcastle-under-Lyme District, England
@VodafoneUK I have even tried to close the account and offer a minimal repayment as she has never had a debt in her life. I now have a very upset and stressed mum about to go back to chemo with this hanging over her. Excellent service for your long term customers 👏🏻👏🏻👏🏻
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Ꮶɛʋɨռǟ | ♡
(@itsmeeekevina) reported
from
Crewe, England
Well that's ******* stupid!!! I'm sure theres alot of people who are with @VodafoneUK that are struggling atm financially and I just get an email telling from april my plan(s) will be going UP by 2.5% Are you actually joking me right now. 🤬
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Adam Yates
(@Adamyates83) reported
from
Werrington, England
Someone else please tell me that @VodafoneUK are the worst company they’ve ever dealt with .... 4 days in, 6 hours accumulative on the phone and still no further on with my issue for both broadband and phone signal. It’s a shambles.
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Dan Dob
(@stokiedan1986) reported
from
Biddulph, England
@VodafoneUK having issues with the app. I keep getting error 6021 when I go to pay my bill. Any idea when it will be up and running?
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abc
(@MichaBlak) reported
from
Crewe, England
No Vodafone internet coverage at all for a couple of days. @VodafoneUK can you help with the disappearance of any 4g? 😭
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matt bridgett
(@bamba_scfc) reported
from
Stoke-on-Trent, England
@VodafoneUK ******* took you 24hrs to reply your a joke
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Michael Ball 🇬🇧
(@MichaelYoga79) reported
from
Stoke-on-Trent, England
@VodafoneUK @SteveVoller1 I wouldn’t go for Vodafone as you were an awful place to work for when I worked at one of your offices. There is nothing wrong with @GBNEWS and if you pull your advertising then it shows how weak you are. Stand up to this hateful mob on the left.
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🧚♀️
(@xrachelizabethh) reported
from
Crewe, England
@vodafoneuk Just to note, there is a long history to our account including being without WiFi for over a month during lockdown and having an engineer out to replace our OpenReach socket, which we were ASSURED was the problem. Nothing so far has helped.
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Richy
(@Rich_carless) reported
from
Stoke-on-Trent, England
@VodafoneUK is there any issues in stoke on trent st1 area
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Shaz
(@Shaz_UK_SOT) reported
from
Stoke-on-Trent, England
@VodafoneUK @N5JFY absolutely horrendous signal currently in stoke on trent your home ground hardly any data coming through get me out of this nightmare please 😢 🙏
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Tom
(@TomBLock91) reported
from
Stoke-on-Trent, England
@Graham21 @VodafoneUK I have the exact same problem with my 4g. Not being working the last four days
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Aysha
(@IsThisAysha) reported
from
Crewe, England
Why is the @VodafoneUK network down, or is it just me
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JB
(@JB_Northern) reported
from
Crewe, England
@VodafoneUK My mobile data isn't working. Can you help please!
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Omar jack kassas
(@sassak) reported
from
Congleton, England
@VodafoneUK least annoying call ever from one of your service advisors probably should be training the rest of your staff 👍🏽 thanks Calli
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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ClareLouiseSimmonds
(@Clare_Simmonds) reported
@VodafoneUK Sadly the damage is done. I’m already considering leaving Vodafone due to the issues last night. The level of customer service was awful, I spoke to 4 people in total and was told contradicting things and felt extremely pressured into paying when I didn’t need to.
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Simon Hanson
(@SimonHanson) reported
Any help @VodafoneUK ???
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Substantial pub food
(@MYPIE_LDN) reported
Hey @VodafoneUK - I have three accounts with you. Today I was told “its not our problem” when the iPad I ordered two weeks ago still hasn’t arrived. It is your problem, yet you’re trying to pass the buck. #courierfault #driverfault #notourfault soon, I will have zero accounts.
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Robin McKelvie
(@robinmckelvie) reported
So @VodafoneUK @VodafoneUKBiz despite repeated assurances you’ve not bothered keeping my old business landline. Going to take 10 days to get it transferred back. Terrible way to treat customers, business or otherwise. Any excuses?
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Bharat
(@honesthindustan) reported
@VodafoneUK VI is bakwas compny.i have purchased new sim . No is 8510981091. Paise bhi poore le loya .4 din ho gye still number is not working. Ab office office khel rahe hai...kabhi retailer kabhi customer care. Company ko paise mil gaye, retailer ko apna cutting.hindustani custmr bewkoof
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Dr Rebecca Whittington
(@RebeccaWMedia) reported
@VodafoneUK Thanks, but yesterday our live chat experience was so poor I’m not sure I’d be any further on this evening, our customer service experience has been terrible. And I am perplexed as to why it breaches data protection to tell me if there are network problems for @vodafoneuk in LS29
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Dr Rebecca Whittington
(@RebeccaWMedia) reported
Hello @vodafoneuk we’ve been without broadband for 24 hours now. We spent at least 2.5 of those hours on your support chat, only to be told there is an Openreach problem in our area. So, can you confirm if that’s still the case in LS29?
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Martin Payor
(@PajorMartin) reported
@VodafoneUK I wish mobile data and signal in my area working as it used to. It's been more than 3 weeks now of no service! I wish Vodafone would start taking their customers seriously and stop giving excuses instead of fixing the problem. Perhaps its time to move to another provider...
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stephen
(@stephfnchad72) reported
@VodafoneUK Too late now. Started the process to go over to BT. I can handle issues that arise from time to time, but being lied too I don’t accept.
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Andy Kiddell
(@AndyKiddell) reported
from
Hellesdon, England
@VodafoneUK I have 30 numbers with you but why is it so difficult to speak to someone who can help me whether I have one number or a thousand. I can’t do something online if your system doesn’t make allowance yet trying to get a human who I can understand to help is impossible