Vodafone Outage Report in Stoke-on-Trent, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (20%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Stoke-on-Trent, England
The most recent Vodafone outage reports came from the following cities: Sandbach and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Sandbach |
Phone | |
| Crewe |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Phone | |
| Crewe |
Internet |
Community Discussion
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Vodafone Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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Wes Taft | durpDOG96 🔜 NewJob
(@Durpdog96) reported
from
Crewe, England
Sunday @VodafoneUK live chat: do this if it doesn't work in 24hr call back Monday Me:didn't work escolate please V: no do this call back in 24hr *Me raises a complaint as v staff slags me off forgetting put on mute* Me: you call me back in 24hrs manager: ok Tuesday (No call back)
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Dan Dob
(@stokiedan1986) reported
from
Biddulph, England
@VodafoneUK having issues with the app. I keep getting error 6021 when I go to pay my bill. Any idea when it will be up and running?
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Wes Taft | durpDOG96 🔜 NewJob
(@Durpdog96) reported
from
Crewe, England
@VodafoneUK yea I'll admit I'm bored and you won't read all of these but at least the notifications are going be high so you'll shit yaself in the morning 😂
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Matt Harrison
(@paramattharri84) reported
from
Stoke-on-Trent, England
@VodafoneUK I have just had one of the worst customer service experiences in relation to my broadband. I have wasted an hour and 30 minutes of my time for absolutely no resolve what so ever. Your online chat service is diabolical. Take advice from @mixtiles and @NespressoUK on CS
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Kaye
(@TheBelledePoor) reported
from
Newcastle-under-Lyme District, England
@VodafoneUK I have even tried to close the account and offer a minimal repayment as she has never had a debt in her life. I now have a very upset and stressed mum about to go back to chemo with this hanging over her. Excellent service for your long term customers 👏🏻👏🏻👏🏻
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𝙎𝙩𝙪
(@Sickpillow) reported
from
Stoke-on-Trent, England
@LIAMCOXON1 @VodafoneUK Bad when you think i did actually have one but @VodafoneUK couldn’t/wouldn’t change the contract they ****** up on in the first place so i had to go out my way to take it back now its 4 weeks down the line still waiting. Half tempted to cancel tbh and go to apple for the max
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matt bridgett
(@bamba_scfc) reported
from
Stoke-on-Trent, England
@VodafoneUK still down in stoke, come sort it out beyond a joke 12hrs now
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matt bridgett
(@bamba_scfc) reported
from
Stoke-on-Trent, England
@VodafoneUK ******* took you 24hrs to reply your a joke
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Ꮶɛʋɨռǟ | ♡
(@itsmeeekevina) reported
from
Crewe, England
Well that's ******* stupid!!! I'm sure theres alot of people who are with @VodafoneUK that are struggling atm financially and I just get an email telling from april my plan(s) will be going UP by 2.5% Are you actually joking me right now. 🤬
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🧚♀️
(@xrachelizabethh) reported
from
Crewe, England
@vodafoneuk Just to note, there is a long history to our account including being without WiFi for over a month during lockdown and having an engineer out to replace our OpenReach socket, which we were ASSURED was the problem. Nothing so far has helped.
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Shaz
(@Shaz_UK_SOT) reported
from
Stoke-on-Trent, England
@VodafoneUK @N5JFY absolutely horrendous signal currently in stoke on trent your home ground hardly any data coming through get me out of this nightmare please 😢 🙏
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Laura willstead
(@lcloggy) reported
from
Newcastle-under-Lyme District, England
@VodafoneUK @OmbudServices been in dispute since Nov last year, promised numerous times the issue had been solved I left Vodafone in July but still receiving bills/debt collector letters on accounts & items I have never had #getitsorted #poorcustomerservice #nevergowithvodafone
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Tom
(@TomBLock91) reported
from
Stoke-on-Trent, England
@Graham21 @VodafoneUK I have the exact same problem with my 4g. Not being working the last four days
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Mark Copeland
(@MarkCopo) reported
from
Haslington, England
@VodafoneUK could someone point me in the direction of where I can see broadband operational status? My broadband went down about an hour ago and I'd like to know if there's a common problem or do I need to bother the support team?
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Adam Yates
(@Adamyates83) reported
from
Werrington, England
Someone else please tell me that @VodafoneUK are the worst company they’ve ever dealt with .... 4 days in, 6 hours accumulative on the phone and still no further on with my issue for both broadband and phone signal. It’s a shambles.
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Aysha
(@IsThisAysha) reported
from
Crewe, England
Why is the @VodafoneUK network down, or is it just me
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Laura willstead
(@lcloggy) reported
from
Kidsgrove, England
@VodafoneUK @OmbudServices seems only get help if you have a friend working for you #poorcustomerservice #dontgowithvodafone
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Wes Taft | durpDOG96 🔜 NewJob
(@Durpdog96) reported
from
Crewe, England
@VodafoneUK So you actually going to respond to the DM or do I have to add more ignorant staff to my complaint.
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Omar jack kassas
(@sassak) reported
from
Congleton, England
@VodafoneUK least annoying call ever from one of your service advisors probably should be training the rest of your staff 👍🏽 thanks Calli
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emm ⚡️
(@emily_lockley) reported
from
Stoke-on-Trent, England
@VodafoneUK I’ve spent 3+ weeks of my life speaking to people who haven’t a clue what they are doing really don’t fancy wasting any of my time !!!! Will never recommend your service to ANYBODY !!!!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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rob-e
(@robe11125193) reported
@VodafoneUK one of ya reps told me F***K YOU today on da phone,great customer service
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Yasmin A. Choudhury FRSA
(@yasminisyasmin) reported
@VodafoneGroup @eureporter Hello. Who is pompous Andrew in the @VodafoneUK CEO office? He needs training to handle customers with disabilities and also he’s outrageous in not helping us small business owners with complaints. And I now find Vodafone staff being dodgy. After almost 20 years being customer!
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Xba Hype
(@XbaHype) reported
@Crownyy93 @VodafoneUK What a ******* joke!! Tell them ur moving to a new supplier, bet they fix ur problem sharpish. Im not an engineer but i had a problem with no internet, ended up being a new open reach engineer had unplugged me to plug someone else in leaving me with no internet for 6 weeks.
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Maria Santino🔞
(@MariaSantino2) reported
unbelievable!!! Just randomly called by @VodafoneUK told my bill was going up and whilst I asked why he muttered under his breath “shut ******** up” in disbelief I’ve rang your customer service team and I was told to “fill out a form online” what service you give Vodafone! 💩
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William Poel
(@wpoel) reported
@VodafoneUK What tripe! Just serve your customers - I am still waiting for the iPhone7 unlock code first requested last November. It has been a total pantomime. I may give up and sue for for exemplary damages - I bet the judge will have had a poor experience with Vodafone. 😱
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Ross Lewis Barron
(@rossbarron1) reported
@VodafoneUK Absolutely appalled with customer service from Vodafone that I was on the phone for 1hour 24 minutes, my phone was sent for repair and seemingly been fixed, which it hasn't been fixed at all, it's 9 months news and hitting my head, never recommending vodafone
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Motor Leasing | Car & Van Leasing
(@MotorLeasingUK) reported
We can honestly say @VodafoneUK must have the WORST custom service I’ve ever witnessed. No two colleagues can say the same or promise the same. We feel very upset and let down.
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melanie roberts
(@melroberts123) reported
@VodafoneUK I need help with clarifying how much is coming out in my next direct debit. Its too long to tweet so i need to speak to someone in person pls
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Emily
(@emroe10) reported
@Crownyy93 @VodafoneUK Literally never known such terrible customer service, how has NOTHING been done? 🤯
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William Farley
(@bill_farley) reported
@VodafoneUK stop relying on live chat forum - it was tedious and wasted an hour of my life ill never get back- and adopt end users who can guide you to the right place in one call without being passed from departments whom your customer will have no idea about. @vodaphone