Vodafone Outage Report in Stoke-on-Trent, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (23%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stoke-on-Trent, England
The most recent Vodafone outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Phone | |
| Crewe |
Internet | |
| Sandbach |
Phone | |
| Crewe |
Internet | |
| Stoke-on-Trent |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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andrew ferneyhough
(@andyferneyhough) reported
from
Cheadle, England
@VodafoneUK avoid there broadband. Yet again no internet, yet again there chat bot won't put you in touch with a person, yet again massive queues on phone line. What's worse than their broadband? Their customer service .
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Michael Ball 🇬🇧
(@MichaelYoga79) reported
from
Stoke-on-Trent, England
@VodafoneUK @SteveVoller1 I wouldn’t go for Vodafone as you were an awful place to work for when I worked at one of your offices. There is nothing wrong with @GBNEWS and if you pull your advertising then it shows how weak you are. Stand up to this hateful mob on the left.
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Dave Fletcher-Salt
(@Hippy_devil) reported
from
Stoke-on-Trent, England
@Tazzy_devil777 @aluco50 @VodafoneUK What customer service🤔
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abc
(@MichaBlak) reported
from
Crewe, England
No Vodafone internet coverage at all for a couple of days. @VodafoneUK can you help with the disappearance of any 4g? 😭
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ken
(@holmeschap) reported
from
Alsager, England
@PaulCowland_ @VodafoneUK Worst customer service on the planet
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Mark Copeland
(@MarkCopo) reported
from
Haslington, England
@VodafoneUK could someone point me in the direction of where I can see broadband operational status? My broadband went down about an hour ago and I'd like to know if there's a common problem or do I need to bother the support team?
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andrew ferneyhough
(@andyferneyhough) reported
from
Cheadle, England
@VodafoneUK so can't wait only another month to get off this awful broadband, I recommend never use these, constant line dropping off, customer service none UK, only solution they offer switching off and on, change the filter and the port
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Omar jack kassas
(@sassak) reported
from
Congleton, England
@VodafoneUK least annoying call ever from one of your service advisors probably should be training the rest of your staff 👍🏽 thanks Calli
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abc
(@MichaBlak) reported
from
Crewe, England
@VodafoneUK @EditaSllamniku I have the same issue. Absolutely no 4g at all. No internet every time I leave the house. It’s been a couple of days here I think but the status area checker says everything’s fine
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Dan Dob
(@stokiedan1986) reported
from
Biddulph, England
@VodafoneUK having issues with the app. I keep getting error 6021 when I go to pay my bill. Any idea when it will be up and running?
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JB
(@JB_Northern) reported
from
Crewe, England
@VodafoneUK My mobile data isn't working. Can you help please!
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Justin Arnold
(@justin_arnold) reported
from
Congleton, England
@VodafoneUK customer service and overall experience dealing with Vodafone Uk is shockingly bad, a call system that is not fit for purpose and anyone with a ounce of customer service experience would see that. 2 hours 3 calls and still no voicemail. Chatbot broken 21st century??
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Matt Harrison
(@paramattharri84) reported
from
Stoke-on-Trent, England
@VodafoneUK I have just had one of the worst customer service experiences in relation to my broadband. I have wasted an hour and 30 minutes of my time for absolutely no resolve what so ever. Your online chat service is diabolical. Take advice from @mixtiles and @NespressoUK on CS
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Shaz
(@Shaz_UK_SOT) reported
from
Stoke-on-Trent, England
@VodafoneUK @N5JFY absolutely horrendous signal currently in stoke on trent your home ground hardly any data coming through get me out of this nightmare please 😢 🙏
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Richy
(@Rich_carless) reported
from
Stoke-on-Trent, England
@VodafoneUK is there any issues in stoke on trent st1 area
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Dave Fletcher-Salt
(@Hippy_devil) reported
from
Stoke-on-Trent, England
@VodafoneUK Rubbish customer service
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🧚♀️
(@xrachelizabethh) reported
from
Crewe, England
@vodafoneuk Just to note, there is a long history to our account including being without WiFi for over a month during lockdown and having an engineer out to replace our OpenReach socket, which we were ASSURED was the problem. Nothing so far has helped.
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Kaye
(@TheBelledePoor) reported
from
Newcastle-under-Lyme District, England
@VodafoneUK I have even tried to close the account and offer a minimal repayment as she has never had a debt in her life. I now have a very upset and stressed mum about to go back to chemo with this hanging over her. Excellent service for your long term customers 👏🏻👏🏻👏🏻
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Sophie 🪴
(@Sophs088) reported
from
Stoke-on-Trent, England
@VodafoneUK problems with home broadband for weeks now and cannot get any help from you 😡
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𝙎𝙩𝙪
(@Sickpillow) reported
from
Stoke-on-Trent, England
@LIAMCOXON1 @VodafoneUK Bad when you think i did actually have one but @VodafoneUK couldn’t/wouldn’t change the contract they ****** up on in the first place so i had to go out my way to take it back now its 4 weeks down the line still waiting. Half tempted to cancel tbh and go to apple for the max
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Kenny Smith
(@KennySmithPhoto) reported
@sbrownphoto @VodafoneUK All the same pal unfortunately, they have your money and your bollocks for the next 24 months and you can do **** all about it
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Michaela Henry
(@henry_michaela) reported
@VodafoneUK why is your service so shocking? I just want to speak to someone regarding my bill which has doubled!
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Kimbo🏆⭐️⭐️⭐️⭐️⭐️⭐️🏆
(@lfc_kimbo) reported
@VodafoneUK Thanks, so I’d like to stick with the Vodafone network but the upgrade deals are far better elsewhere. What would I need from you to upgrade elsewhere stick with Vodafone but keep my current number?
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Sophia Khan
(@Sophiakhan11K) reported
@VodafoneUK The first thing offered was for me to go to the store. I was then told I don't have a pin set up, taken through security which I answered correctly but told I failed! I was asked bank acc, address, name, amount but the advisor was new & not v helpful. Issue unresolved
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jim lee
(@jimbo888) reported
@VodafoneUK I bought a prepaid sim to test the network where I am and it’s only a 4g not 5G as I hoped for. It’s for an iPhone 13 Pro.
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stay away from people 🏴
(@brennig) reported
ONE HOUR AND 20 MINUTES ON HOLD TO @VodafoneUK. I want to damage the person who put Adele's 'Can I Get It' as Vodafone's on-hold music.
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Catherine Amaro
(@kittykomp) reported
@VodafoneUK can you advise of an email address where I can send a complaint to? I am fed up of speaking to people who cannot help
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stay away from people 🏴
(@brennig) reported
@MsSC1986 @VodafoneUK I closed my business and wound up the company and foolishly tried to stay with @VodafoneUK as a personal customer. I would not recommend this route to my worst enemy. Vodafone do not have the systems or processes in place for this transition.
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Claire
(@missclairabella) reported
Spoken to 3 @VodafoneUK advisors on the online chat in an attempt to cancel my sim-only 30-day rolling contract. Now waiting on the 4th as Lakshita, Jack and Huzefa all couldn’t help me :/
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Jack-Stanley
(@Spideyroxas) reported
Thanks @VodafoneUK for being an absolute joke, twice now you have sent a Broadband Engineer to the wrong address completely unrelated to me. So it's now a month and a half without Broadband. Terrible terrible service man.