Vodafone outages and service status in Haslington, England

Problems in the last 24 hours in Haslington, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Haslington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Haslington, England

The most recent Vodafone outage reports came from the following cities: Stoke-on-Trent.

City	Problem Type	Report Time
Stoke-on-Trent	Internet	20 days ago

Community Discussion

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Vodafone Issues Reports Near Haslington, England

Latest outage, problems and issue reports in Haslington and nearby locations:

• 
  Dave Fletcher-Salt (@Hippy_devil) reported 27 seconds ago from Stoke-on-Trent, England

  @Tazzy_devil777 @aluco50 @VodafoneUK What customer service🤔

• 
  Mark Copeland (@MarkCopo) reported 41 seconds ago from Haslington, England

  @VodafoneUK could someone point me in the direction of where I can see broadband operational status? My broadband went down about an hour ago and I'd like to know if there's a common problem or do I need to bother the support team?

• 
  rocinante (@Rocinante_797) reported 3 minutes ago from Macclesfield, England

  @thameswater yet again your website on my phone is dreadful.trying to submit my final meter reading but it’s not having it. @SSE @VodafoneUK @O2 @BritishGas have no issues but yours is diabolical.

• 
  Richy (@Rich_carless) reported 9 minutes ago from Stoke-on-Trent, England

  @VodafoneUK is there any issues in stoke on trent st1 area

• 
  𝙎𝙩𝙪 (@Sickpillow) reported 10 minutes ago from Stoke-on-Trent, England

  @LIAMCOXON1 @VodafoneUK Bad when you think i did actually have one but @VodafoneUK couldn’t/wouldn’t change the contract they ****** up on in the first place so i had to go out my way to take it back now its 4 weeks down the line still waiting. Half tempted to cancel tbh and go to apple for the max

• 
  Mark Vale | #Commsverse the #MSTeams conference (@UnifiedVale) reported 12 minutes ago from Macclesfield, England

  @aj_180 @VodafoneUK Even though terms state free disconnect if they can't supply new house. Apparently another trip to a store who didn't know what to do and eventually refunded. Oh and prime contact... Total shit. Never been able to speak to "mine"

• 
  Sean Donnelly (@1SDonnelly) reported 14 minutes ago from Nantwich, England

  @VodafoneUK Can someone help me get your Fibre Broadband. I have a new home with a Fibre DP. Currently the line is designated silver and I need it to be upgraded to a gold line via you updating your ORDI software. I don’t want to go to BT so please help!

• 
  abc (@MichaBlak) reported 15 minutes ago from Crewe, England

  @VodafoneUK @EditaSllamniku I have the same issue. Absolutely no 4g at all. No internet every time I leave the house. It’s been a couple of days here I think but the status area checker says everything’s fine

• 
  Shaz (@Shaz_UK_SOT) reported 27 minutes ago from Stoke-on-Trent, England

  @VodafoneUK @N5JFY absolutely horrendous signal currently in stoke on trent your home ground hardly any data coming through get me out of this nightmare please 😢 🙏

• 
  Matt Harrison (@paramattharri84) reported 27 minutes ago from Stoke-on-Trent, England

  @kenzie_foulkes @VodafoneUK I don't think it's a case of training. It's pure ignorance. Just bullying people out of money. You can't speak to customer services unless you pay the so-called 'debt'. You just get diverted to the automated payment line Anyone would think I owe thousands.

• 
  Matt Harrison (@paramattharri84) reported 33 minutes ago from Stoke-on-Trent, England

  @VodafoneUK I have just had one of the worst customer service experiences in relation to my broadband. I have wasted an hour and 30 minutes of my time for absolutely no resolve what so ever. Your online chat service is diabolical. Take advice from @mixtiles and @NespressoUK on CS

• 
  Sophie 🪴 (@Sophs088) reported 38 minutes ago from Stoke-on-Trent, England

  @VodafoneUK problems with home broadband for weeks now and cannot get any help from you 😡

• 
  Ꮶɛʋɨռǟ | ♡ (@itsmeeekevina) reported 39 minutes ago from Crewe, England

  Well that's ******* stupid!!! I'm sure theres alot of people who are with @VodafoneUK that are struggling atm financially and I just get an email telling from april my plan(s) will be going UP by 2.5% Are you actually joking me right now. 🤬

• 
  Dave Fletcher-Salt (@Hippy_devil) reported 40 minutes ago from Stoke-on-Trent, England

  @VodafoneUK Rubbish customer service

• 
  jm (@Jonatha19009317) reported 42 minutes ago from Winsford, England

  @VodafoneUK your services are piss poor. Toby, is a **** and can’t understand English. Sort it out! Piss take!

• 
  Jason (@JasonBFB) reported 45 minutes ago from Madeley, England

  @markfoy3011 @VodafoneUK Do what I did, request pac code moved to another network they then requested early termination fee I told no way as service is rubbish let’s go court, they never asked for fee again 😬😎👍

• 
  Wes Taft | durpDOG96 🔜 NewJob (@Durpdog96) reported 45 minutes ago from Crewe, England

  Sunday @VodafoneUK live chat: do this if it doesn't work in 24hr call back Monday Me:didn't work escolate please V: no do this call back in 24hr *Me raises a complaint as v staff slags me off forgetting put on mute* Me: you call me back in 24hrs manager: ok Tuesday (No call back)

• 
  Socially Distanced Teacher (Samuel Winter) 🏳️‍🌈 (@samuelwinter) reported 46 minutes ago from Macclesfield, England

  Hi @VodafoneUK I’ve spent three hours trying to resolve a simple request which has now turned into poor customer service resulting in me being quite frustrated. I wouldn’t normally contact a company in such a public manner about this, but nothing else seems to be working. Help.

• 
  Jonathan Guy (@jonathanmguy) reported 47 minutes ago from Northwich, England

  Anyone else having issues with @VodafoneUK #broadband this morning? #Vodafonedown

• 
  Dan Dob (@stokiedan1986) reported 53 minutes ago from Biddulph, England

  @VodafoneUK having issues with the app. I keep getting error 6021 when I go to pay my bill. Any idea when it will be up and running?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dangerman (@unluckyclay1981) reported 9 minutes ago

  @VodafoneUK @mrav06041342 Tell them your a asylum seeking just of the boat they fix it same day :)

• 
  Bennersdoodledo (@Bennersthedoggo) reported 14 minutes ago

  @Landofnod1969 @VodafoneUK Where do people who work for a living sign up for a free phone/service @VodafoneUK ?

• 
  Ironwarrior73 (@Ironwarrior73) reported 15 minutes ago

  @VodafoneUK I’m absolutely disgusted and appalled that you’re giving free SIM cards to illegal foreigners while you’re charging me a British coin! You are a disgrace! I won’t be renewing my contract once it’s finished and I e been a customer for 20 years!

• 
  Joey ap Joey (@FarmerJoeShow) reported 18 minutes ago

  @antonycotton @VodafoneUK Totally agree Vodafone UK are appalling. Zero customer service and if you can get hold of them they say it’ll be sorted next day but it never is. AVOID THEM. Use literally anyone except Vodafone UK.

• 
  Mr Paul Newman (@MrPaulNewman) reported 20 minutes ago

  If I was a @VodafoneUK customer- I wouldn’t be as of today

• 
  Jarek (@jarekd) reported 24 minutes ago

  So got the emergency alert on my @SMARTYMobileUK sim but not my @VodafoneUK sim. Shouldn't they be on the same network now???

• 
  Or Sassur (@Orsassur2) reported 25 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  MrMulder (@MrMulderUK) reported 27 minutes ago

  Local network issues ongoing for 2 months now @VodafoneUK. We were told it would be fixed by the end of July. Incident Reference INC000005989903

• 
  Di Drinkwater (@CarbonTiptoes) reported 28 minutes ago

  Hey Vodafone were struggling to log into view our bill as your service wants to send us a code via our landline. The pressing button one option to hear message doesn't work. Help. @VodafoneUK

• 
  skarabrae (@skarabrae580129) reported 33 minutes ago

  @carlfhoward @TheRAC_UK Its annoying. Shout out to @VodafoneUK who didn't do this. When my intro deal was coming to an end they emailed me, not the other round, to offer the same deal again. Customer retained, cost to them probably pennies.